travel advice definitions

Travel Glossary: 100+ Terms, Acronyms & Definitions You Need To Know

This travel glossary contains more than 100 of the most common terms and acronyms you are likely to hear in the travel industry.

The travel niche has its own terms, abbreviations, and definitions.

As it can get complicated to understand them all, we created this complete travel glossary. 

You can either click on:

• A letter 
• Ctrl + f to use the search function

Note that we are still working on this glossary and we’ll update it frequently.

Abbreviation for American Airlines.

A Broken Backpack

A travel blog about long-term travel, adventure travel, budget travel, and more. You’re currently reading abrokenbackpack.com. At first, our blog was targeting backpackers and long-term travelers. Over the years, we have expanded our content with more travel tips for everyone.

Abbreviation for Air Canada.

Usually, an option that can come with an extra cost. Examples: optional luggage, optional meal.

Abbreviation for Air France.

Abbreviation for Air India.

Airalo is an online eSIM store that allows you to purchase eSIMs (digital SIM cards) in 190+ countries and regions around the world at affordable prices. Learn more about eSIM cards for travel .

An organization that provides air transportation.

A set of buildings, facilities and runways that are made for take-off, landing, and plane maintenance.

Airport codes

A combination of 3 letters is used to identify a specific airport. Examples: YUL identifies the airport in Montreal city.

Airport tax

Costs that an airline has to pay for departure and arrival in airports. These can vary from one airport to another and are usually included in a flight ticket price.

Practice in which you can order individual items from a menu instead of a set meal.

All-inclusive

A vacation that includes all the essentials (usually accommodation, food, and drinks). We commonly refer to an all-inclusive holiday or an all-inclusive resort.

An association or union between countries or airlines. Examples: Star alliance is an airline association regrouping several major airlines that collaborate to offer more flight connections and smooth stopovers.

Abbreviation for Aeromexico Cargo.

Abbreviation for Alaska Airlines.

Abbreviation for Royal Air Maroc.

Availability

The number of hotel rooms, or seats remaining.

Abbreviation for Finnair.

Abbreviation for Alitalia.

A bag that you use to carry things on your back. Usually large enough to carry all your things when you travel. Synonyms include “packsack” or “rucksack”.

A traveler or hiker who carries their belongings in a backpack.

Backpacking

A travel style that includes travels or hikes with a large backpack. Commonly, backpacking is a way to travel on a budget. The traveler may hike and camp outside for multiple days, or stay in hostels during their travels.

The basic cost of an airline ticket. Usually, this fare doesn’t include extra fees, taxes, or surcharges.

A bed and breakfast (often shortened to B&B) is a small hotel that offers overnight accommodation and breakfast.

Black Friday

A Friday at the end of November when you’ll find crazy travel deals on airfares, hotels, Amazon, etc. You can stay up to date with Black Friday deals here .

Step in which passengers are getting into the airplane. Usually, the airport staff calls passengers divided into different zones to board the plane.

Boarding pass

A paper ticket or a mobile ticket issues after check-in that allows you to board the plane.

Booking.com

An accommodation travel booking website with worldwide coverage comparing hotels, hostels, apartments and car rentals. You can book your hotels easily on Booking.com .

Booking number

Also known as a reservation number – a unique code including letters and numbers that confirm your reservation.

Bucket list

A travel expression used to define a set of destinations to visit or things to do in a country.

A bus travel booking website with worldwide coverage comparing bus route fares. You can purchase bus tickets on Busbud .

Business-class

A section that is usually between the first class and the economy class. The business class provides more amenities and services than the economy class. You can find a business class on planes or trains.

A cabin in a plane is the space inside the plane where passengers sit. A cabin in a ship is a room where a passenger sleeps.

Van that was designed for sleeping and road-tripping. Some campers prefer to sleep inside a van than in a tent. Also known as a camper van.

An activity that involves sleeping in a tent.

A captain in a plane is the pilot.

Carry-on baggage

A piece of luggage that you can bring along on the plane cabin. Usually, you’ll put this luggage in the overhead compartment or under the seat in front of you.

Checked luggage

A bigger piece of luggage that you don’t have access to during the flight. Usually, you’ll drop off your luggage at the airline counter before you go through security and customs.

A confirmation of your presence on a flight, train, or bus. Usually, you can check-in online or directly at the airport, bus station, or train station. Once the check-in is completed, you’ll get a boarding pass which can be issued electronically or on paper.

It can also be used in hotels. In this situation, the client goes to the hotel reception, presents identification documents, and receives a key to their hotel room.

A client leaves a hotel by bringing back the key on time at the hotel reception and paying for any remaining fees.

It’s a synonym of a bus.

A hotel staff member who helps guests organize transportation, reservations, or any special requests.

Connecting flight

A flight that includes a stopover and as a result, the passenger must change aircraft.

Culture is a shared system of symbols and meanings that allow people to communicate and interact with one another. It includes the customs, traditions, and values that are passed down from generation to generation.

Custom Tour

A custom tour is a personalized experience that is tailored to your specific needs. A custom tour can be created for any location, and can be customized to include any number of activities or attractions.

Cyber Monday

A Monday at the end of November or early December when you’ll find crazy travel deals on airfares, hotels, Amazon, etc. You can stay up to date with Cyber Monday deals here .

Direct flight

A flight that goes from an origin to a destination without stops, or connections.

A deck is a floor on a ship. Some cruise ships can have multiple decks.

Destination

The final stop on a travel itinerary. 

Type of rooms where you’ll find several beds or bunk beds. Usually popular in hostels because of their cheap rates.

Double room

A hotel room that had two double beds and that can accommodate between 2 and 4 people.

Exemption from import taxes. For example, in an airport, there’s a duty-free shop area where you won’t need to pay import taxes on products.

Early check-in

Early check-in is when you check in to your hotel before the check-in time.

Economy class

A section of the plane, bus, or train, with basic services and lower fares.

Electronic boarding pass

A virtual boarding pass that is usually on a mobile phone.

Another word for expatriate. A person who lives in a different country temporarily or permanently.

First class

The class with the most services – usually comes with more space, better meals, and premium services.

A fjord is a long and narrow inlet of the sea, usually flanked by steep cliffs.

Frequent flyer program

An airline loyalty program that allows you to collect points and transform them into vouchers or rewards.

G-Adventure

Adventure travel company that organizes small-group tours, expeditions and safaris around the world.

Area and door where passengers board their flight from or deplane at their arrival.

An establishment that provides accommodations to travelers.

Holafly is a website that allows you to purchase eSIM for your travels. You can read our complete Holafly review to learn more about it.

A budget accommodation offering shared dorms and private rooms. Very popular amongst budget travelers, backpackers and young travelers.

A popular airport where many airlines organize connecting flights to smaller destinations.

Immigration

An area where a traveler must present travel documents like their passport or visa in order to enter the country.

A plan, or route designed for a trip, usually in chronological order.

A feeling of tiredness felt by a person after flying across different time zones.

King-size bed

The biggest bed size there is.

A period of time between transportation connections, or stopover.

One part of a journey. For example, one flight out of a 3-flight route.

A small house or a part inside a large house where travelers sleep. Usually, it’s a synonym for guest houses or hotels.

The hotel is located next to the main roads and that is made for road trippers.

A vehicle that is designed for mobile living accommodation. For example, RVs, campervans, campers.

A traveler or passenger that doesn’t show up for a flight, hotel, or reservation without canceling the booking.

Point of departure.

Overbooking

A popular practice in which airlines sell more seats that they have available to compensate for no-shows. Unfortunately, this practice can create problems if all the passengers show up.

A document issued by a government that includes information about the identity, nationality, and visa of a traveler.

A word used as a synonym for passenger, mostly used in the travel and the tourism industry.

When staying in a hotel, a traveler can request a quiet room. Usually, this room is isolated or is in a quieter area.

Reservation

Action taken to book a flight, activity, or hotel room.

An area designed for massage, hot springs, steam baths, or saunas.

A building or area inside an airport. For example, an airport can be divided into multiple terminals so that passengers can know where their departure or arrival gate is located.

Moving to a better class of service, or accommodation.

A stamp or a sticker in a passport allowing you to enter a country for a specific amount of time.

Documents you can use to exchange for goods, accommodation, or services. Usually, the payments for these good, and services has already been made.

Synonym of travel in the French language.

A list of potential travelers that are not confirmed yet.

A software designed for digital nomads and online entrepreneurs who have a business in Estonia.

An expression used amongst young people that means You Only Live Once.

An establishment that displays, studies, and rescues wild animals.

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Travel Glossary – The ULTIMATE List of Travel Terms

Unravel the mysteries of travel terms, acronyms, and all the essential backpacking jargon.

Whether you’re a seasoned globetrotter or a first-time adventurer, The Broke Backpacker travel glossary is your passport to understanding the language of the road.

Travel Glossary

Accommodation: The place where you’ll stay during your trip — your home away from home. This can range from a snazzy hotel suite to a bunk bed in a buzzing hostel.

Adventure Travel: Exploring off-the-beaten-path destinations and experiencing adrenaline-pumping activities. The type of travel for those who prefer hiking boots over flip-flops.

Airline Alliance: A partnership among airlines to provide passengers with extended networks, smoother connections, and often, better perks. Like a friendship bracelet, but for airlines.

Airport Code: The three-letter identity tag for airports around the globe, making booking flights and navigating airports simpler. Think of it as the airport’s nickname.

Airport Terminal: The specific area in an airport where you check-in, pass security, and board or disembark your flight. It’s the traveller’s hub within the travel hub.

Backpacker: A traveller known for carrying their life in a backpack, seeking immersive experiences, and often on a budget. Backpackers are known to be part wizard, part ninja, with their ability to pack light yet still have everything they need.

Broke Backpacker: A backpacker traveling the world on a tight budget, often hitchhiking, Couchsurfing and cooking their own food whilst camping out under starry nights. Broke Backpackers are resilient, kind-hearted and always find a way to hustle and make ends meet.

Begpacker: Someone who funds their journey by begging for money in the countries they visit. Not exactly the hero of our travel tales.

Bikepacking : Backpacking by way of bicycle. Travellers pack their things onto a luggage rack and cycle around — sometimes for weeks, and sometimes indefinitely.

Boarding Pass: Your golden ticket to board a plane. For some, a travel collectible of sorts; for others, a paper quickly forgotten in the seat pocket.

Budget Travel: Stretching every little bit of your hard-earned cash as far as it can take you — and seeing the world without breaking the bank. That is what a Broke Backpacker does, baby!

Business Class: A step up from Economy Class, usually with wider seats and better meals. A taste of the high life, often experienced courtesy of points or special offers.

Busking : The art of funding one’s travels (or saving for them) by performing in a public place in exchange for tips. Usually connected to street musicians.

Carry-On Baggage: The essentials you can take with you on the plane. Packing it is something many consider an art, fitting everything a close second to magic.

Checked Baggage: The luggage you trust the airline to transport in the belly of the plane. Also commonly referred to as a “test of faith” amongst the community.

Codeshare: An agreement between airlines where a flight is operated by one but marketed by another. Say you call your mate to take you on a ride, but he shows up in his neighbour’s car… sort of like that.

Couchsurfing: Staying with a host for free, usually sleeping on their couch or spare bed. A powerful tool in a Broke Backpacker’s arsenal, and a term made popular by the Couchsurfing travel app .

Customs and Immigration : The checkpoint at international borders where officials check your documents and luggage. It’s the final boss battle before entering a new country.

Digital Nomad: An individual who works remotely from different parts of the world, often in cafes, co-working spaces, or beach bars. They’ve mastered the art of making anywhere an office.

Domestic Travel: Travelling within your own country, aka something we should all do more often. Our backyard is right there, and it is probably hiding a shit ton of gold.

Eco Tourism: A type of travel focused on conservation, supporting local communities, and minimizing impact on the environment. Often associated with volunteering projects , but not exclusively.

Economy Class: The most common and budget-friendly travel class. Broke Backpackers rarely know any other, really.

Fare Alert: A notification service that alerts you to the best flight deals. Like having a personal scout for travel bargains.

First Class: The epitome of luxury in the sky, with gourmet meals and lie-flat seats. A rare gem for budget travellers, usually only spotted in daydreams.

Gap Year: A year of travel, often taken by students as a break between high school and college, but increasingly popular with adults seeking a career break or life reset.

Ghost Fares: Listed flight deals that vanish when you try to book them. Like chasing a mirage in the desert of internet deals.

Glitch Fare: An error in listing the price of a flight, often ridiculously low. This is what we live for, amigos!

Guest House: A cozy, home-like accommodation option, often run by locals. It’s where you get the warmth of home, without all the boring chores.

Haggling : A type of bargaining for the lowest possible price that tends to be the default way of shopping in many parts of the world, particularly when goods are not sold for fixed amounts.

High Season: The peak travel period with the highest demand and prices. It’s when everyone else has the same travel idea as you.

Hitchhiking: The art of catching free rides with passing vehicles, usually by sticking your thumb out on the side of the road. It’s a gamble of patience and luck, with stories for a lifetime.

Homestay: Staying with a local family, experiencing their way of life. Be a guest, not a tourist.

Hostel: Budget-friendly accommodations, often with shared rooms and communal spaces. A good hostel is a home, and one where stories and friendships are as plentiful as bunk beds.

Hub Airport : A major airport that serves as a central point for connecting flights. Think London, Dubai, Singapore… the grand central stations of the skies.

Layover: The waiting period between connecting flights. An unscheduled mini-adventure, some would say.

Legroom: The space available for your legs on a flight. Often feels like a luxury in economy class.

Long-Haul Flight: A flight covering a long distance, usually over six hours. On long-haul flights, time truly becomes an illusion, and time zones mere suggestions. Reality is not the same anymore.

Low Season: The travel period outside of peak times, offering fewer crowds and often better deals. It’s the introvert’s prime time to travel.

Low-Cost Carrier: Airlines that offer no-frills flights at lower prices. They’re the unsung heroes for budget travellers. If you’re based in Europe, I’m sure you’re familiar with Ryanair and their crazy deals .

Money Belt : A sleek, secret weapon that expertly hides your cash inside of an inconspicuous-looking belt. Money belts are top-tier backpacker safety tools.

Off Season: Similar to Low Season, a time when travel is less in demand. It’s when destinations breathe a sigh of relief and welcome you with open arms and cheaper prices.

Off-The-Beaten-Path Travel: Exploring places that are not on the typical tourist radar. It’s for those who view the road less travelled as a personal invitation or a challenge.

One-Way Flight: A flight not returning to the origin point. One could say that’s exactly the kind of ticket you should be booking… but that’s just me. 😉

Overbooking: When airlines sell more tickets than there are seats. The airline industry’s version of musical chairs.

Overland Travel: Travelling across land, often through multiple countries, by bus, train, or car. Overland travel is the scenic route to adventure and there’s little that can beat it.

Package Tour: A pre-arranged travel package including flights, accommodation, and sometimes meals and tours. Travel on easy mode!

Packing List: The checklist of essentials for your trip. You can look at it as the line between “I have everything” and “I forgot my toothbrush.”

Peak Season: The busiest travel season, with the highest demand. When your favourite spots become everyone’s favourite spots.

Responsible Tourism: Travel that minimizes negative impacts on the environment and local communities. The idea is that you ALWAYS leave places better than you found them.

Revenge Travel: The surge in travel after periods of restrictions or lockdowns, like what we experienced after the decade-year of 2020. The world’s comeback tour is on!

Rural Tourism: Exploring the countryside, away from the city hustle, and finding beauty in the serene and the simplest of things.

Shoulder Season: The sweet spot between peak and off-peak seasons, offering a balance of good weather and lower prices. It’s the savvy traveller’s dream season.

Sleep System : Core essentials of any broke backpacker’s tool kit that allow one to sleep anywhere . We’re talking sleeping mat, sleeping bag, and pillow type of setup, but not all systems are built equal!

Solo Travel: The art of travelling alone, discovering the world, and perhaps a bit of yourself along the way. It’s where independence meets adventure.

Souvenir: A memento from your travels, ranging from the classic fridge magnet to the more eclectic and exotic goods. Some more entrepreneurial travellers even manage to turn it into a business .

Sticky Place: A destination that feels so right you have no choice but to stay. You’ve booked a couple of nights, but you’ve been there for at least a couple of weeks.

Stopover: A break in your journey, allowing you to explore a city before continuing on. It’s like a travel bonus level.

Sustainable Travel: Travelling in a way that ensures destinations are preserved for future generations. It’s about treading lightly and caring deeply.

Transit Visa: A visa required for passing through a country to a final destination. It’s the paperwork pit stop of your journey.

Travel Hacks: Tips and tricks to make travel easier, cheaper, or more enjoyable. A cheat code for the travel game.

Urban Exploration: Discovering the hidden gems and secrets of urban environments, often accompanied by some form of outlaw defunct urban space invasion. Epic.

Visa : A travel document that is required to enter certain countries. Visa policies will differ wildly depending on the destination and your nationality.

Visa Waiver: An agreement allowing travellers to visit a country without a visa for a short period. It’s the travel equivalent of a hall pass.

Wild Camping: Setting up camp in unmarked spots in the wilderness. It’s about as close to nature as you can get without becoming a bear.

Work Exchange: Volunteering your time in exchange for food, accommodation, or experience. The barter system meets backpacking.

World Heritage Area/Site: Locations recognized for their cultural, historical, or scientific significance. It’s the world’s way of saying, “This place is awesome.”

Xenophilia: A love for foreign cultures. The heart of every true traveller.

2FA – Two Factor Authentication

ADR – Average Daily Rate

Advance purchase

Airport code

Airport security check

Airport tax

All-inclusive

ANI – Automatic Number Identification

AP – American Plan

APAC – Asia Pacific

APEX – Advance Purchase Excursion Fare

Applicable fare

ARC – Airlines Reporting Corporation

ARNK – Arrival Unknown

Around-the-world

ARR – Average room rate

ASPAC – Asia South Pacific

ATB – Automated Ticket & Boarding Pass

ATP – Average Ticket Price

Availability

Back-to-back ticketing

Backtracking

BAR Best Available Rate

BBR – Banker’s buying rate

Blackout dates

Blocked space

Boarding pass

Booking code

BSP – Bank Settlement Plan

BSR – Banker’s selling rate

BTA -Business Travel Account

BTC – Business Travel Center

BTN – Business Travel News

Bucket shop

Buffer zone

Bundled pricing

Business class

Business Travel Management

Cancellation policy

CC – Credit Card

CDW – Collision Damage Waiver

Centralized billing

Change of equipment

Circle pacific

City terminal

Class of service

CLIA – Cruise Lines International Association

Club ticket

Co-terminals

COB – Close of Business

COC – Country of commencement

Combination

Computerized Reservation System

Conjunction ticket

Connecting flight

Connecting rooms

Consolidation fare

Consolidator

Construction point

Contact center

Continental breakfast

Contract fare / contract discount

COP – Country of payment

Corporate fare

Corporate rate

CPM – Cost Per Mile

CPT – Cost Per Transaction

CRM – Customer Relationship Management

CSR (1) – Corporate Social Responsibility

CSR (2) – Central Security Record

CST – Central Standard Time

CT – Circle trip

CTD – Corporate Travel Department

CTI – Computer Telephony Integration

CXR – Carrier

DBC – Denied boarding compensation

Delegate rate

Deregulation

Destination

Destination Management Company

Differential

Direct fare

Direct flight

Directional fare

Discount fare

DOJ – Double open jaw

Domestic travel

Double booking

Double occupancy

DRA – Data Release Authorization

Drop-off charge

DS – Decision Source

Economy class

EMD-A – Electronic miscellaneous document – Associated

EMD-S – Electronic miscellaneous document – Standalone

End-on-end combination

Endorsement

Equivalent fare paid

EST – Eastern Standard Time

ESTA – Electronic System for Travel Authorization

ETA – Estimated Time of Arrival

ETD – Estimated Time of Departure or Delivery

eticket – Electronic ticket

ETR – Electronic Ticket Record

European Regions Airline Association

Excess baggage

Excursion fare

Executive card

Executive room

Expatriot (or expat)

Explant/ outplant/ offsite

Familiarization tour

Family plan

Fare component

Fare ladder

Final destination

First class

Flag carrier

Flight coupon

Flight/time specific

FO – Front office

FOP – Form of Payment

Form of indemnity

Frequent flyer number

Frequent flyer program

Frequent guest program

Frequent renter program

Fuel surcharge

Full economy

Full exchange

Full to full exchange

Fully independent traveler

Gateway city

GDSO – GDS Operations

Global distribution system

Global indicator

GMT – Greenwich Mean Time

Governing carrier

Ground time

Guaranteed hotel reservations

Half round trip fare

HIP – Higher intermediate point

Hotel sourcing

IATA – International Air Transport Association

IATA Rate of Exchange (ROE)

IET – Interline e-ticket

Immigration

Implant (on-site)

Implementation

Inbound travelers

Interline baggage agreement

Interline connection

Interline ticketing agreement

Intermediate point

Intermediate stop

International Air Transport Association

International Civil Aviation Organization

International departure taxes

Last date of purchase

LCC – Low cost carrier

LCF – Local currency fare

LFR – Lowest Fare Routing

Locator reference

Loss Damage Waiver

Lowest combination principle

LRA – Last room availability

Marine Travel

Married Segments

Maximum stay

MCO – Miscellaneous charge order

MICE – Meetings, Incentives and Corporate Events

Mileage fare

Mileage surcharge

Minimum connection time

Minimum stay

MK – Market Number

MO – Midoffice

MPM – Maximum permitted mileage

MST – Mountain Standard Time

National Business Travel Association

NDC – New distribution capability

Negotiated fare/rate

NLRA – Non Last Room Availability

NOI – Net Operating Income

NOJ – Normal open jaw

Non-endorsable

Normal fares

NR – Non-refundable

NTSB – National Transportation Safety Board

NUC – Neutral units of construction

Off-airport location

Off-line connections

Off-line point

Off-loading

Offline transaction (traditional transaction)

Online adoption

Online Booking Tool

Online high touch transaction

Online low touch transaction

Online or online point

Online transaction fee

Open date sector

Open jaw ticket

Open ticket

Operating carrier

Originating carrier

OSI – Other Service Information

Outplant (off-site)

Overbooking

P&V – passport and visa

Pacific Asia Travel Association

Passenger account record

Passenger facility charges

Passenger name record

PAX – Passengers

PCI – Payment Card Industry

PEX – Penalty excursion fare

Plate / plated

PO – Purchase Order

Point-to-point fares

POS – Point of Sale

Pre-trip auditing

Primary carrier

Prime segment

Promotional fare

Proof of citizenship

Property irregularity report

Property management system

PST – Pacific Standard Time

PTA – Prepaid ticket advice

PU – Pricing unit

Public fares (air)

PUC – Pricing unit concept

QSI – Quality of Service Index

Queue group

RC – Reason codes

Rearden Commerce

Reconfirmation

Record locator

Red-eye flight

Return journey

Revalidation

RevPAR – Revenue Per Available Room

RLI – Rate Loading Instructions

Room with facilities

Route deal / route incentive

Routing fare

Run-of-the-house (ROH)

Schengen Visa

Secondary carrier

Security surcharge

Self-service reservations

Selling carrier

Service fee

Service Level Agreement

Soft opening

SOP – Standard Operating Procedure

SOS – Scope of Services

Space available

Special needs

Split ticket(ing)

Spouse fare

SSR – Special Service Request

Standard room

Stopover charge

Sub-journey

Surcharge (Q)

Surface sector

TFL – Ticket Fulfillment Location

Through fare

Ticket on departure

Ticketed point

Time and mileage rate

Tourist card

Transaction

Transaction – domestic air

Transaction – international air

Transaction – offline – traditional

Transaction – online high touch

Transaction – online low touch

Transaction – online no touch

Transaction – regional air

Transit lounge

Transit point

Travel Management Company

TSA -Transportation Security Administration

Twin for sole use

Two Factor Authentication

UDID – User-Defined Interface Data

Unlimited mileage rate

Validating carrier

VAT – Value-added tax

VAT reclaim

VCC – Virtual Call Center

VCC virtual credit card

Virtual payment

VMPD – Virtual Multiple Purpose Document

Wide-body aircraft

Yield Management

Demystifying Travel Terminology: A Comprehensive Guide to Common Travel Terms and Questions

Zackary Hooper

Navigating the world of travel jargon can feel like traversing a foreign landscape with no map. From words like “ blackout dates ” and “ yield management ” to abbreviations like OTA , the lexicon is vast and confusing.

Table of Contents

This blog post is your compass, guiding you through the thicket of travel terms, acronyms, insurance details , key expressions and even entry requirements for specific locations such as Belgium.

Are you ready to have your most informed trip yet?

Key Takeaways

• Travel insurance provides coverage and protection for unforeseen events such as trip cancellations, medical emergencies, and lost luggage.
• It’s important to understand the common exclusions in travel insurance policies , including pre-existing medical conditions , extreme sports activities , war and terrorism incidents, alcohol or drug-related incidents, traveling against government warnings, unreported losses, high-risk destinations, and non-medical evacuations.
• Medical evacuation coverage is crucial for international travelers as it ensures transportation to a suitable medical facility in case of a serious medical emergency or injury while abroad.

Understanding Travel Insurance

Travel insurance is vital to any trip, providing coverage and protection against various unforeseen events such as trip cancellation, medical emergencies, and more.

What is Travel Insurance?

Travel insurance is a type of coverage that safeguards you from various risks while you’re on your trip. It serves as a safety net, protecting you against potential financial losses that can occur due to several travel-related issues such as trip cancellation , medical emergencies , and lost luggage .

Just like other types of insurance, it involves paying an upfront premium for coverage over a specific period – the duration of your planned trip. The kind of protections offered may vary significantly between different policies but essentially they ensure peace-of-mind during your travels, providing assistance when unpleasant surprises strike.

Trip Cancellation & Interruption

Understanding trip cancellation and interruption is crucial when it comes to travel insurance. Trip cancellation coverage helps protect you financially if you have to cancel your trip before it even begins.

This could be due to a variety of reasons, such as unexpected illness or injury , severe weather conditions , or other unforeseen events. Interruption coverage, on the other hand, steps in if your trip is cut short for covered reasons.

Having this type of coverage can provide peace of mind knowing that you won’t lose all the non-refundable expenses associated with your travel plans. It’s important to carefully review the policy details and understand what situations are covered under trip cancellation and interruption.

Common Insurance Exclusions

Insurance policies often come with certain exclusions that can affect your coverage. It’s important to be aware of these common exclusions when choosing a travel insurance policy :

• Pre-Existing Medical Conditions : Many insurance policies do not cover expenses related to pre-existing medical conditions, unless you purchase a specific waiver or rider for coverage.
• Extreme Sports and Adventure Activities : Some policies may exclude coverage for injuries or accidents that occur during extreme sports or adventure activities such as skydiving, bungee jumping, or mountaineering.
• War and Terrorism : Insurance policies may have exclusions for losses or damages caused by acts of war, civil unrest, terrorism, or political instability.
• Alcohol or Drug-Related Incidents : Coverage may be denied if an injury or accident occurs while under the influence of alcohol or drugs.
• Traveling Against Government Warnings : If you choose to travel to a destination against government warnings or advisories, your insurance policy may not provide coverage for any resulting incidents.
• Unreported Losses : Insurance companies generally require you to report any losses or incidents within a specific timeframe in order to be eligible for reimbursement.
• High-Risk Destinations : Some insurance policies have exclusions for high-risk destinations where the likelihood of accidents, thefts, or medical emergencies is considered higher than average.
• Non-Medical Evacuations : Not all insurance policies cover non-medical evacuations due to natural disasters, civil unrest, or other events that require immediate evacuation from a location.

Terrorism & Severe Weather Incidents

Terrorism and severe weather incidents are unfortunate events that can disrupt travel plans. It is important for travelers to be aware of these risks and take necessary precautions.

Some travel insurance policies provide coverage for trip cancellation or interruption due to terrorism or severe weather conditions. However, it is essential to carefully review the policy details and exclusions before purchasing insurance.

In case of an emergency, having access to emergency medical insurance and medical evacuation coverage can offer peace of mind. Stay informed about any travel advisories or warnings issued by authorities regarding your destination in order to make informed decisions about your travel plans.

Emergency Medical Insurance

Having emergency medical insurance is essential for international travelers . It provides coverage for unexpected medical expenses that may arise while you are abroad. Accidents and illnesses can happen at any time, so it’s important to be prepared.

With emergency medical insurance, you can have peace of mind knowing that if something unforeseen happens during your trip, you will be financially protected . Don’t leave home without it!

Medical Evacuation

Medical evacuation is a crucial aspect of travel insurance, especially for international travelers . In the unfortunate event of a serious medical emergency or injury while abroad, medical evacuation coverage ensures that you can be transported to the nearest appropriate medical facility for treatment.

This type of coverage typically includes expenses related to air or ground transportation, as well as any necessary medical personnel and equipment . It provides peace of mind knowing that if something unexpected happens during your trip, you will have access to the necessary resources and support to get you the help you need quickly and safely.

Medical evacuation coverage is particularly important when traveling to remote areas with limited healthcare facilities or in instances where local healthcare services may not meet your needs.

Exploring Travel Terminology

In this section, we will dive into the world of travel terminology, providing you with a comprehensive glossary of commonly used travel terms and expressions.

Travel Terms Glossary

This section is dedicated to helping you understand the variety of travel terms you might encounter while planning your trip. Let’s dive into some of the most common travel jargons to help demystify these industry-related terms.

Knowing these terms will help you navigate the industry’s lingo better and ensure you make well-informed travel decisions.

Essential Travel Expressions

As a travel enthusiast, it’s important to familiarize yourself with essential travel expressions. These phrases and expressions will come in handy during your trips, helping you navigate different situations and communicate effectively with locals. Here are some key expressions to remember:

• “Hello” and “Goodbye”
• Greet locals with a friendly “hello” or “good morning/afternoon/evening” depending on the time of day.
• Say “goodbye” when leaving someone or a place.
• “Please” and “Thank you”
• Use these polite phrases when requesting something or expressing gratitude.
• “Excuse me”
• Say this when trying to get someone’s attention or pass through a crowded area.
• “Where is…?”
• If you’re looking for a specific location or landmark, ask locals by saying, “Where is…?”
• “How much does it cost?”
• Use this expression to inquire about the price of an item or service.
• “I need help”
• If you find yourself in need of assistance, don’t hesitate to ask by saying, “I need help.”
• “Do you speak English?”
• This phrase can be helpful if you’re unsure whether the person you’re speaking to understands English.
• “Can I have the bill, please?”
• When you’re ready to pay at a restaurant or cafe, use this expression to request the bill.
• “Could you recommend…”
• If you’re looking for recommendations on places to eat, visit, or things to do, ask locals using this phrase.
• “I’m sorry”
• Apologize if you accidentally bump into someone or make a mistake.

Travel Expressions at the Airport, Hotel, and while Eating Out

When traveling, it’s important to know some common travel expressions that can come in handy at the airport, hotel, and while eating out. Here are some useful phrases for different situations:

• At the airport :
• “ Where is the baggage claim area? ?”
• “ Is there a shuttle service to the hotel? ?”
• “ Could you please direct me to the nearest restroom? ?”
• “ What gate is my flight departing from? ?”
• At the hotel :
• “ Can I have an extra towel, please? ?”
• “ Is breakfast included in the room rate? ?”
• “ What time is checkout? ?”
• “ Could you recommend a good restaurant nearby? ?”
• While eating out :
• “ Do you have any vegetarian options on the menu? ?”
• “ Could I have a glass of water, please? ?”
• “ What’s your specialty dish? ?”
• “ Could we split the bill, please? ?”

Navigating Entry Requirements

Belgium Entry Requirements, Belgium Visa Requirements, and Special Considerations for Brussels Entry. Learn what you need to know before traveling to Belgium! Read more to ensure a smooth entry into the country.

Belgium Entry Requirements

Before you embark on your trip to Belgium, it’s important to familiarize yourself with the entry requirements. Here’s what you need to know:

• Valid Passport : Make sure your passport is valid for at least six months beyond your planned departure date from Belgium.
• Visa Exemptions : Depending on your nationality, you may be exempt from obtaining a visa for short stays in Belgium (up to 90 days). Check if your country is eligible for visa exemptions.
• Schengen Area : Belgium is part of the Schengen Area, so if you have a valid Schengen visa, you can enter and stay in Belgium. This visa allows for travel within the Schengen countries without additional documentation.
• Proof of Accommodation : You may be required to provide proof of accommodation during your stay in Belgium. This can include hotel reservations or an invitation letter if you’re staying with friends or family.
• Sufficient Funds : It’s important to demonstrate that you have enough funds to cover your expenses during your stay in Belgium. This can be done by showing bank statements or carrying sufficient cash.
• Return Ticket : You may be asked to provide proof of a return or onward ticket when entering Belgium. Make sure you have a copy of your travel itinerary handy.

Belgium Visa Requirements

Belgium has specific visa requirements for travelers based on their nationality, purpose of travel , and duration of stay . Here are the key things you need to know:

• Nationality : Different visa rules apply depending on your nationality. It’s important to check if you need a visa before traveling to Belgium.
• Schengen Visa : Belgium is part of the Schengen Area, which means that a Schengen Visa allows you to travel not only to Belgium but also to other countries in the area. Make sure to apply for a Schengen Visa if needed.
• Purpose of Travel : The type of visa you need will depend on your purpose of travel. Whether it’s for tourism, business, study, or work, there are specific visas available for each category.
• Application Process : To apply for a Belgian visa, you will need to complete an application form and provide supporting documents such as proof of accommodation, travel insurance, financial means, and a valid passport.
• Duration of Stay : The duration of your visa will depend on various factors such as your purpose of travel and the decision made by the Belgian authorities upon your application. Make sure to check the allowed duration before planning your trip.
• Additional Requirements : Certain categories of travelers may have additional requirements when applying for a Belgian visa. For example, students may need an acceptance letter from a Belgian educational institution or researchers may require an invitation from a Belgian research organization.

Special Considerations for Brussels Entry

When planning your trip to Brussels, it’s essential to be aware of the special considerations for entry into the city. One important aspect is understanding the Belgium entry requirements .

Make sure you have a valid passport that is not expiring within six months of your travel dates. Additionally, check if you need a visa based on your nationality and the purpose of your visit .

It’s crucial to research and understand these requirements well in advance to avoid any last-minute complications or surprises at the border. By being prepared and knowledgeable about Brussels’ entry regulations, you can ensure a smooth and hassle-free journey to this beautiful city.

Essential Travel Documents

Understanding Required Travel Documents, such as passports and visas, is crucial for international travelers.

Understanding Required Travel Documents

To have a smooth and hassle-free travel experience, it’s important to understand the required travel documents . These documents vary depending on your destination and citizenship. For example, if you’re planning to visit Belgium, you’ll need to have a valid passport .

It’s also advisable to check if there are any additional visa requirements for your particular country of origin. If you’re a student traveling internationally, keep in mind that certain countries may have specific considerations or restrictions for students entering their borders.

Ensuring you have all the necessary travel documents will help avoid any last-minute complications during your trip.

Belgium Passport Requirements

To enter Belgium, you will need to meet certain passport requirements. Here are the key details:

• Validity : Your passport should be valid for at least six months beyond your planned departure date from Belgium.
• Blank Pages : Make sure your passport has enough blank pages for entry and exit stamps.
• Visa-Free Travel : If you are a citizen of a visa-exempt country, you can enter Belgium for tourist or business purposes without a visa. However, if you plan to stay longer than 90 days, you may need to apply for a long-stay visa or residence permit .
• Schengen Area : Belgium is part of the Schengen Area , which means that if you have a valid Schengen visa, it allows you to travel within the Schengen countries without additional visas.
• Non-Schengen Nationals : If you are not a citizen of a Schengen country or do not have a valid Schengen visa, you may need to apply for a Schengen visa at the Belgian embassy or consulate in your home country before traveling to Belgium.

Student Travel Considerations

As a student traveler, there are some important considerations to keep in mind before heading off on your adventure. First and foremost, it’s crucial to have the necessary travel documents in order.

Make sure you have a valid passport that will not expire during your trip. Additionally, if you’re traveling to certain countries or regions, you may need a visa, so be sure to check the entry requirements beforehand.

Another important consideration is travel insurance . While it may be an additional expense, having travel insurance can offer peace of mind and protect you from unforeseen circumstances such as trip cancellations or medical emergencies.

Look for a policy that includes coverage for medical expenses and emergency evacuation.

Lastly, budgeting is key when planning your student travel experience. Determine how much money you’ll need for transportation, accommodations, meals, activities, and any other expenses you anticipate.

It’s also wise to set aside some extra funds for unexpected costs that may arise during your journey.

Tips for Choosing and Using Travel Insurance

When choosing travel insurance, research and prioritize coverage that aligns with your specific needs.

Researching and Prioritizing Coverage

To make sure you have the right travel insurance for your trip, it’s important to do some research and prioritize your coverage. Start by identifying what types of coverage are most important to you, such as trip cancellation or medical evacuation .

Look for insurance providers that offer these specific benefits and compare their policies. Make sure to read the policy details carefully, paying attention to any exclusions or limitations .

It’s also a good idea to check if your credit card or existing insurance policies provide any travel-related coverage that may overlap with a separate travel insurance policy. By taking the time to research and prioritize your coverage needs, you can find the best travel insurance policy for peace of mind during your trip.

Understanding Policy Details

Understanding the details of your travel insurance policy is crucial for making informed decisions. It’s important to research and prioritize coverage that suits your needs. Take the time to read through the policy thoroughly, paying attention to exclusions and limitations .

Make sure you understand what is covered in terms of trip cancellation, emergency medical expenses, and other potential incidents. Don’t forget to bring a copy of your insurance information with you on your trip, so you have it readily available if needed.

Lastly, don’t hesitate to contact your insurance provider for assistance or clarification on any policy details.

Bringing Insurance Information on the Trip

To ensure a smooth and stress-free trip, it’s important to bring along all the necessary insurance information . This includes having copies of your travel insurance policy documents readily available in both digital and physical formats .

In case of any emergencies or unforeseen events , having easy access to your insurance details will help you navigate through any potential challenges with ease. It’s also advisable to save the contact information for your insurance provider on your phone or write it down for quick reference.

By being prepared and organized with your insurance information, you can have peace of mind knowing that you’re covered throughout your journey.

Contacting Insurance Provider for Assistance

If you find yourself in need of assistance during your trip , don’t hesitate to reach out to your travel insurance provider. They are there to help you navigate any unexpected situations or emergencies that may arise.

Whether it’s a medical emergency, lost luggage, or trip cancellation , contacting your insurance provider is the first step towards resolving the issue. They can provide guidance on what steps to take next and may be able to offer reimbursement for any expenses incurred .

Don’t forget to have your insurance information readily available when reaching out for assistance.

Supplemental Coverage Options

I want to mention some additional coverage options that you may consider when purchasing travel insurance. These options can provide extra protection and peace of mind during your trip.

• Baggage Loss/Delay Coverage : This coverage reimburses you for the loss, theft, or damage to your baggage or personal belongings during your trip. It can also provide compensation if your baggage is delayed for a certain period of time.
• Trip Delay/Cancellation Coverage : This coverage helps reimburse you for expenses incurred due to trip delays or cancellations beyond your control. It can cover costs like hotel accommodations, meals, and transportation if your trip is delayed or canceled due to covered reasons such as severe weather, airline strikes, or natural disasters.
• Travel Medical Insurance : While emergency medical insurance is usually included in standard travel insurance policies, it’s worth considering supplemental coverage for more comprehensive medical protection. This can include coverage for pre-existing conditions, emergency dental treatment, and medical evacuation.
• Rental Car Collision Coverage : If you plan on renting a car during your trip, this optional coverage can help protect you against the cost of damages to the rental vehicle in case of an accident or theft.
• Adventure Sports Coverage : If you’re planning on participating in adventurous activities like skiing, scuba diving, or bungee jumping, this optional coverage can provide additional protection specifically tailored to these types of activities.

Conclusion on Travel Terms

Understanding travel terminology is crucial for navigating the complexities of the travel industry . By demystifying common terms and providing a comprehensive guide to insurance, entry requirements, and essential documents , this article equips readers with the knowledge they need to make informed decisions and have a smoother travel experience.

Start exploring the world with confidence and a better understanding of the travel jargon that comes along with it.

FAQs on Travel Terms

1. what is the meaning of the term “layover” in travel.

A layover refers to a scheduled stop during a journey where passengers stay at an airport for a certain period of time before continuing their flight to the final destination.

2. How do I book a non-stop flight?

To book a non-stop flight, simply select the option when searching for flights on an airline’s website or through a travel booking platform. A non-stop flight means there are no stops or connections between your departure and arrival airports.

3. What does “checked baggage” mean?

Checked baggage refers to luggage that is taken from passengers at the check-in counter and transported in the cargo hold of an aircraft rather than being carried onto the plane as carry-on baggage.

4. Are cancellations refundable when I book with a budget airline?

Refund policies vary among budget airlines, but generally, they have stricter cancellation policies compared to full-service airlines. It’s important to review the terms and conditions of your ticket purchase or contact customer service for information regarding cancellations and possible refunds.

About the author

I’ve been fortunate to visit over fifty countries, each journey leaving a unique footprint on my life’s map. From bustling cities to serene nature trails, I’ve immersed myself in different cultures and experiences, constantly broadening my understanding of the world. On this site, I share my travel stories, tips, and insights, hoping to inspire others to embark on their own journeys. Join me as we uncover the beauty of our planet, one adventure at a time. Please reach out here if you need to get in touch.

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Home » Travel » Travel Tips » 23 Essential Travel Terms and Phrases You Should Know

23 Essential Travel Terms and Phrases You Should Know

How do you prepare for the best travel experience possible? Do you research the must-see places and best restaurants, read an article or two on travel safety, and call it a day? You should also learn some essential travel terms and phrases to make the most of your trip.

Knowing a handful of travel words and phrases in your destination’s native language gives you more freedom to explore. Had I traveled to Japan without taking the time to learn some basic Japanese, I would have been too intimidated to get off the beaten path.

Even in the world’s most visited cities, assuming English is enough to get by is a big travel mistake .

How to Learn Short Travel Phrases

Before every international trip, I spend 10-15 minutes a day for a week practicing the phrases below. I also spend 30 minutes or so on the plane/train reviewing these phrases so they’re fresh in my mind.

I use a mix of Google Translate, web search, and YouTube to help me learn the words and proper pronunciation. Combining Google translate with a web search for “how to say [phrase] in [language]” is critical, as Google Translate is known to give the wrong translation out of context.

For example, typing in the word “bill” could return the translation for a law document instead of the restaurant tab. It’s always best to cross check words with multiple meanings.

If you don’t have Google Translate already on your phone, install it before your trip. You should also download the language’s dictionary for offline use. Then, add the phrases below to your phrasebook by translating them in the app and tapping the star button.

The whole process takes about five minutes, and you can refer back to the spelling and pronunciation whenever you need!

Finally, if you’re traveling with others, don’t rely on someone else to speak the local language. If you get separated from that person, you’ll be on your own for communication.

Without further ado, here are 23 phrases to learn in any language before traveling abroad.

General Travel Terms and Phrases

• You’re Welcome
• Do you speak [language]?
• I don’t understand
• I need help

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Tourist Words for Getting Around

• Where is…?
• Does this go to…?
• Which way to…?
• Train Station

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Food and Dining Travel Phrases to Know

Note: If you have dietary restrictions, you should also learn the words for those items as well. 

• I would like…
• What do you recommend?
• The bill, please

Save these essential travel terms for later!

Beyond Basic Travel Phrases

If you’re like me and really love learning languages, expand your study beyond these essential travel phrases. Personally, I never visit a new country without knowing the local word for “coffee”.

Apps like Duolingo and Memrise  turn language learning into a game. Both have dozens of languages to choose from and cover vocabulary, grammar, and pronunciation. Each app takes a slightly different approach to how information is presented, so I actually use both simultaneously when practicing a new language.

What travel terms and phrases do you find essential? Let me know in the comments section!

1 thought on “23 Essential Travel Terms and Phrases You Should Know”

May I suggest a 24th phrase, i.e.:

“How much does this cost?”

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• Travel Terms Glossary

We have provided a glossary for your use.  The travel industry is replete with jargon and acronyms and we hope you find this glossary/dictionary of travel terms useful when you run across a term you are not familiar with.  We encourage our clients to submit any words or concepts they would like defined or clarified to us on the Contact Us page and we will be happy to reply by email with a definition and include the term or clarification in our glossary/dictionary of travel terms for other clients benefit as well.

A la carte – referring to meals, an indication that each dish is priced separately; also that a choice of meals may be vailable, such as on a tour.

A la Carte Bar – Also known as a “Cash Bar,” a bar located within one’s hotel room that is pre-stocked with an assortment of snacks and beverages.

ABC – a reference to the Caribbean islands of Aruba, Bonaire, and Curacao, in the Netherlands Antilles, just off the northern coast of South America (Venezuela). Fabulous for diving, snorkeling and all manner of watersports.

Abeam – A directional term, used on ships and aircraft, which describes something off to the side of the vessel, such as the wings.

Accessible Tourism – Travel that ensures that there is high availability in destinations, accommodations, attractions, products, and services to all people.

Accessible Travel – Travel that ensures that there is high availability in destinations, accommodations, attractions, products, and services to all people.

Actual Time of Arrival – Literally, the actual time of arrival. As opposed to the ETA (Estimated Time of Arrival).

Add-on – an option, usually at extra cost, added to travel arrangements.

Adjoining rooms – Two hotel or accommodation rooms that have a door connecting them from the inside, allowing the guests to combine the two rooms into one larger room.

Adoption Rate – the percentage of tickets issued through an online booking system compared to the traditional booking channel of agent-assisted reservations.

ADT – Atlantic Daylight Time; Alaska Daylight Time. Advance Purchase Fare – airfare that requires the traveler to purchase the ticket a minimum number of days prior to departure.

Advance Purchase Requirement – APR, or Advance Purchase Requirement, is the requirement that a ticket must be purchased a minimum number of days before the flight departs.

Adventure tour – A tour designed around an adventurous activity such as rafting, hiking, or mountain climbing.

Adventure travel – adventure travel is category of travel involving exploration or travel with perceived (and possibly actual) risk, and potentially requiring specialized skills and physical exertion.

Adventure Traveler – Adventure travelers travel to destinations with the specific purpose of active physical participation and exploration of new experiences.

Affinity Card – These are credit or debit cards issued by a banking institution in partnership and co-branded with a particular frequent traveler program.

Affinity group – A group of people that share a common hobby, interest, or activity, or that are united through regular participation in shared outings. Also see preformed group.

Aft – toward the rear of a ship.

After-departure charge – Charges that do not appear on the guest’s bill at checkout such as telephone or dining charges.

Agent – A person who has the power to act as the representative for another person.  Most frequently in travel, a specific kind of agent such as a travel agent.

AIO variables – Activities, interests, and opinions-used to measure and categorize customer lifestyles.

Air mile – a distance of approx. 6076 feet.

Air Traffic Control – Usually refers to the control tower at the airport, but may also be a control center somewhere else in charge of controlling a large area of sky.

Air Travel Card – a credit card sponsored by the airlines, for the purchase of air travel only.

Air Travel – air travel is the action or process of making a journey by aircraft.

Air/sea – a term referring to tickets, trips, fares, etc. that include both air and land-based travel arrangements, such as a cruise package with air included.

Aircraft – Generally speaking, any machine capable of flight. However, in the travel industry, these often mean airplanes.

Airline Alliance – These are agreements of cooperation between groups of airlines. Alliances offer airlines more flexibility and larger networks.

Airline fare – Price charged for an airline ticket. Several types of fares exist and can change with market conditions.

Airlines Reporting Corporation (ARC) – An organization that provides a method of approving authorized agency locations for the sale of transportation and cost-effective procedures for processing records and funds of such sales to carrier customers.

Airport access fee – a fee paid by the car rental companies to the airport authority, for the use of shuttle vehicles, etc. – usually passed on to the consumer.

Airport transfer – a transport service to/from an airport to hotel, etc., normally prepaid as part of a package tour, but available separately as well.

Air-Sea – A cruise or travel package in which one or more transportation elements are provided by air and one or more by sea. The package is usually combined with local lodging.

All Inclusive – sold for one price that includes charges and fees that are often added separately.

All-inclusive package – A tour package in which most travel elements are purchased for set price. Also called an all-expense package.

Alternative Tourism – Travel that is not conventional in nature, though that is hard to define. It can be a niche kind of tourism.

Alternative Travel – Travel that is not conventional in nature, though that is hard to define. It can be a niche kind of tourism.

Alumni tour – A tour created for customers who have previously traveled with a tour operator. Also called a reunion tour.

Ambassador – The head of a state’s diplomatic mission in another state, usually with offices inside the main embassy.

Amenities – a desirable or useful feature or facility of a building or place

Amenity package – A cluster of special features, such as complimentary shore excursions, bar or boutique credit, or wine at dinner offered to clients on a given tour or cruise, usually as a bonus or extra feature. Usually used to induce clients to book through a particular travel agency or organization.

Amenity – The facilities and features of a property, usually cruise ship, airline or destination accommodation.

American plan – a hotel’s meal plan that usually includes all three meals each day.

AMEX – American Express (AX).

Amidships – toward the middle of a ship – usually the most stable part of the vessel.

Anniversary travel – a type of milestone travel celebrating a date that is remembered or celebrated because a special or notable event occurred on that date in a previous year, such as a wedding anniversary.

Antebellum – describes a building and/or period of time prior to the Civil War, such as an antebellum mansion on a cotton plantation in the southern US.

APEX – an airline term meaning “advance purchase excursion fare” – normally the least expensive fares.

Apron – The area surrounding the gate areas of a terminal, generally used for parking and maintenance of planes.

ARC – Airline Reporting Corporation- the agency that regulates ticket sales and reports to the airlines for travel agencies.

Archipelago – An archipelago is a grouping of islands, essentially. Indonesia and Japan are both archipelago countries.

ARTA – Association of Retail Travel Agents – professional trade group of travel agents only.

ASC Fee – Administrative Service Charge.  Usually it’s the same as the change fee, or the fee to exchange the ticket for future travel.

AST – Atlantic (or Alaska) Standard Time.

ASTA – American Society of Travel Agents – trade group consisting of travel agencies, travel agents, and allied members (suppliers, etc.).

ATO – Airline Ticket Office – becoming rarer these days, as carriers continue to reduce customer service.

Attractions – An item or specific interest to travelers, such as natural wonders, manmade facilities and structures, entertainment, and activities.

Autobahn – high-speed equivalent to the US interstate highway system, in Germany and a few other European countries.

Availability – The total number of seats allowed to be sold at a particular rate.

Average room rate – The total guest room revenue for a given period divided by the number of rooms occupied for the same period.

B&B – A bed and breakfast home or guest house that a proprietor has converted into accommodation(s) for the public. Each room becomes a separate unit for rent and typically breakfast and/or other meals are served as part of the fare.

Babymoon – A relaxing and romantic vacation or getaway taken by parents-to-be before their baby is born.

Back to back – A term used to describe tours operating on a consistent, continuing basis. For instance, a motor coach arriving in a city from a cross-country tour may conclude the first tour upon arrival, then transport a second group back along the same route to the origination city of the first tour.

Back-to-back ticket(ing) – an against-the-rules practice whereby an air ticket is issued round-trip with only one portion to be used. Another is then issued roundtrip, again with only one portion to be used. In effect, this amounts to using one ticket for the outbound part of a trip, and the other for the return. The normal Saturday night stay requirement is then avoided – useful only when two roundtrip tickets are less than the cost of a single ticket with no Saturday night stayover.

Baggage Allowance – The amount of baggage a passenger may transport without having to pay extra charges, determined by carrier.

Baggage handler – See porter.

Baggage master – The person who controls baggage handling on a ship.

Balcony – sometimes called a verandah – an outside “porch ” that is usually private, just outside your ship’s cabin. Great for relaxing and port arrivals!

Barge cruising – pleasure cruising along a canal system, such as in upstate New York or in Europe, in converted barges or new ships that resemble them.

Base fare – the basic price of an airline ticket, before ANY taxes, surcharges, airport fees, etc.

Base – Flight crew term for their home airport; where the flights originate from and terminate at.

Beam – a ship’s width at its widest point; determines whether or not a vessel can pass through the Panama Canal.

Bed and breakfast (B&B) – Overnight accommodations usually in a private home or boarding house, often with a full American-style or Continental breakfast included in one rate.

Bell captain – The person in charge of luggage at a hotel.

Bellboy – Also called “Bellboy” or “Bellman,” a person that is hired by the hotel to assist guests, such as with luggage, running errands, etc.

Bellman – a person who carries one’s luggage to a hotel room.

Benelux – term for the countries of Belgium, the Netherlands, and Luxembourg.

Berth – usually refers to the bed in a ship’s cabin; also the space at which a ship is docked.

Bespoke tour – a tour that is customized, personalized and tailor-made for the traveler.

Biking Trips and tours – Bicycle trips and touring means self-contained cycling trips or pleasure, adventure and autonomy rather than sport, commuting or exercise. Touring can range from single to multi-day trips, getaways or vacations.

Birthday travel – a type of milestone travel celebrating a birthday, quite often marking decade birthday milestones such as 40 th , 50 th , 60 th , 70 th etc. birthdays.

Blackout dates – Specific dates in which special fares or promotions do not apply. Typically exist around holidays or special events.

Block – A number of rooms, seats, or space reserved in advance, usually by wholesalers, tour operators, or receptive operators who intend to sell them as components of tour packages.

Blocked space – seats, rooms, and/or cabins held on airlines, in hotels, or aboard ships. Usually held speculatively and made available at reduced rates.

Boarding pass – a receipt with a seat number, now issued only at check-in at the airport. A ticket is not valid unless a boarding pass has been issued. A Boarding Pass is not a ticket, but allows you to board a plane or ship or other mode of transportation.

Boarding Pass – Bonded – protected or guaranteed by a bond, usually referring to the protection of passenger’s funds.

Booking form – A document which purchasers of tours must complete to give the operator full particulars about who is buying the tour. It states exactly what is being purchased (including options) and must be signed as acknowledgment that the liability clause has been read and understood.

Boutique Hotel – A boutique hotel is a type of hotel, usually smaller and more intimate than a chain hotel, which conforms to a niche.

Bow – Bow is a directional term. Front of a ship or the nose of an aircraft; specifically, the foremost point of the hull of the craft.

Breakage – Expenses budgeted for a tour but not used or expended, thus resulting in additional profit to the tour operator. Examples include meals budgeted but not consumed, currency fluctuations in favor of the tour operator, or the tour selling to much larger numbers of passengers than expected.

Break-even point (BEP) – The point at which revenues and expenses are the same. For example, the BEP is the number of products (or seats, cabins, tickets, etc.) that must be sold for a company to break even. The BEP is calculated as fixed costs divided by the selling price less variable costs. See reasonable number.

Break-even pricing – Pricing a product based on a forecast of the break-even point and the cost of achieving the break-even point.

Bridge – the navigational center of a ship.

Bucket list destinations – Bucket list travel is a list of destinations a person wants to travel to and experience before reaching a certain age or dying.

Bulk contract – An agreement whereby an airline sells large blocks of seats at a discount for resale by a third party.

Bulk fare – A reduced fare for purchases of a large number of tickets.

Bulkhead Seat – Seats located directly behind a bulkhead wall separator. As these seats don’t have the benefit of a seatback in front of them.

Bulkhead – A partitioning wall, usually referring to one within the cabin of an aircraft, or perhaps on another mode of transportation.

Bumping – the airline practice of denying boarding to confirmed passengers who hold tickets on a specific flight, due to an oversold condition. The carrier will ask for volunteers to take later flights, and will normally provide some sort of compensation in the form of vouchers or tickets for future travel. Rules for when compensation must be provided are complicated; ask the ticket agent for a copy of that carrier’s rules, as each has their own set of guidelines.

Business class – While amenities vary based on the airline, business class generally falls between first class and coach.

Cabin – the passenger area on an aircraft; the stateroom aboard a cruise ship.

Cabin Crew – The collective group of flight attendants and the purser as a whole. The cabin crew is responsible primarily for handling the duties within the cabin.

Cabin steward – the person responsible for maintaining/cleaning the cabins aboard ship.

Cabin-(Aircraft) – The section of the aircraft in which passengers travel.

Cabin – A sleeping room on a ship.

Cancellation penalty – the monetary penalty due when travel plans are cancelled, usually after final payment has been made.

Cape – A small version of a peninsula, usually long and narrow, that juts far out into a body of water.

Captain – (Aircraft-The captain is the pilot in command (PIC), which is the person in the cockpit sitting on the left with 4 stripes on their shoulder.

Card mill – a “business “that sells potentially fake travel agent ID cards, usually in a sort of pyramid scheme, whereby the buyer intends only to partake of any legitimate agent benefits.

Carrier – generic term for any company that transports passengers and/or freight.

Carry-on – currently, there are no uniformly enforced airline restrictions concerning carry-on luggage.

Cashless cruising – a term that applies to the system of onboard payment used for most all cruises; the final bill for any such purchases is presented against a credit card or cash deposit given upon check-in. The final statement itemizes the purchases of all passengers in a cabin, such as drinks, shore tours, etc.

Casual research – A form of marketing research that is used to test cause-and-effect relationships between a marketing program and customers.

Cay – pronounced “key” – term for a small island, used primarily in the Caribbean, such as Princess Cay.

Celebrity Travel – celebrity and high net worth travel is an ultra-luxurious travel category describing the highly demanding travel requirements of celebrity and high net worth travelers characterized by the ultra-luxurious travel modalities and destinations with attention to privacy, security and confidentiality.

Certified Tour Professional (CTP) – A designation conferred upon tour professionals who have completed a prescribed course of academic study, professional service, tour employment, and evaluation requirements. The CTP program is administered by the National Tour Association (Lexington, KY) and is open to individuals employed in any segment of the tourism industry.

Certified Travel Associate – (CTA) – a travel professional certified by the Institute of Certified Travel Agents, who has passed a series of rigorous tests, assuring the traveling public of professional competence.

Certified Travel Counselor (CTC) – A designation attesting to professional competence as a travel agent. It is conferred upon travel professionals with five or more years of industry experience who compete a two-year graduate-level travel management program administered by the Institute of Certified Travel Agents (Wellesley, MA).

Certified Travel Industry Specialist (CTIS) – A designation conferred upon American Bus Association member company employees who successfully complete five correspondence courses (three) required and two electives and written evaluation of eight marketplace seminars.

Chain-ratio method – A method for forecasting market demand by multiplying a base market figure by a series of consumption constraints.

Chamber of commerce – A DMO that operates at the local level and is comprised of businesses that are not necessarily associated with the tourism industry.

Chancery – The physical building that houses an embassy and its diplomatic delegation.

Change of equipment – when a flight, with a single flight number, lands and changes the type of airplane used before continuing on to its destination.  Sometimes referred to as a change of gauge.

Charter service – The transportation of preformed groups (organized by someone other than the carrier), which have the exclusive use of the vehicle.

Charter – To hire the exclusive use of any aircraft, motorcoach, or other vehicle.

Chauffer driven tours – a chauffeur tour is a tour driven by a chauffeur employed to drive a passenger motor vehicle, especially a luxury vehicle such as a large sedan or limousine.

Chunnel – slang for the tunnel beneath the English Channel, from England to France, through which the Eurostar train passes.

Circle itinerary – A travel routing design that overnights in different locations and returns to the point of departure without retracing the travel route.

Circle trip – any trip that involves more than a single destination, but which returns to the initial point of departure.

City guide – A tour guide who points out and comments on the highlights of a city, usually from a motor coach or van.

City Pair – The departure and destination points of an air or rail journey.

City tour – A sightseeing trip through a city, usually lasting a half day or a full day, during which a guide points out the city’s highlights.

Class of Service – The inventory in which a passenger is booked according to the fare purchased. (E.g. a full fare coach class cabin is usually Y class of service)

CLIA – Cruise Lines International Association, located in New York City, NY.

Client list – A printout of the names of all tour participants.

Client mix – Objectives set by companies to achieve percentages of customers from different market segments.

Closed-end question – A question for which the answers are provided for the respondent, who chooses only from those answers.

Closeout – Finalization of a tour, cruise, or similar group travel project after which time no further clients are accepted. Any unsold air or hotel space is released, and final lists and payments are sent to all suppliers.

Coach – the “economy ” section of an aircraft, which may have literally scores of different fares for the same flight.

Collision damage waiver-(CDW) – Optional insurance provided by car rental companies that eliminates all responsibility of the driver in case of an accident. Car rental insurance covering any damage to a rental vehicle (CDW) many credit card companies cover their clients in this area if they use that card to pay for the rental. Check with you credit card company to see if you are covered and to what extent.

Commission – Money paid to a travel agency or ARC number by suppliers for generating bookings.

Commission cap – The limit placed on commissions paid to travel agents for the sale of air tickets, regardless of their price; designed to allow airlines to increase their profits at the expense of their primary distribution system – the travel agents.

Commissionable tour – A tour available through retail and wholesale travel agencies which provides for a payment of an agreed-upon sales commission to the retailer or wholesale seller.

Common carrier – Any person or organization that offers transportation for a fee.

Commuter – term referring to the small, regional airlines, sometimes called puddle-jumpers.

Comp policy – Arrangements for free tickets, rooms, meals, etc.

Complimentaries (comps) – Items provided free of charge, such as rooms, meals, tickets, airfare, gifts, souvenirs, etc.

Computerized reservation system (CRS) – An automated system used by travel agents that contains pricing, availability and product descriptions for hotels, car rentals, cruises, and air transportation.

Concierge – a hotel employee who provides additional advice, recommendations, and other services to guests, such as restaurant reservations. An employee of the hotel whose primary task is to serve as the liaison between the hotel and non-hotel attractions, facilities, services, and the guest.

Concierge Level – special service level normally offered at higher grade hotels that provide the guest additional amenities and information, typically at a higher rate.

Conditions – The section or clause of a transportation or tour contract that specifies what is not offered and that may spell out the circumstances under which the contract may be invalidated (in whole or in part).

Configuration – The interior arrangement of a vehicle, particularly an airplane. The same airplane, for example, may be configured for 190 coach-class passengers, or it may hold 12 first-class passengers and 170 coach passengers, or any other combination within its capacity.

Confirmed reservation – An oral or written statement by a supplier that he has received and will honor a reservation. Oral confirmation have virtually no legal weight. Even written or faxed confirmations have specified or implied limitations. For example, a hotel is usually not obliged to honor a reservation if a guest arrives after 6 p.m., unless late arrival has been guaranteed.

Confluence – A confluence, also known as a conflux, is the meeting point of two flowing bodies of water, such as streams or rivers; the place where they come together.

Conflux – A confluence, also known as a conflux, is the meeting point of two flowing bodies of water, such as streams or rivers; the place where they come together.

Connecting Flight – A flight that makes a stop at an intermediate point where travelers must change planes in order to connect to another flight to reach their destination. (I.e. San Francisco to Chicago and Chicago to New York).

Connecting room – Two rooms that are connected to each other by a door.

Consolidation – Cancellation by a charter tour operator of one more flights associated with a specific charter departure or departure period, with the transfer of passengers to another charter flight or flights to depart on or near the same day. Also, selling the same tour with identical departure dates through a number of wholesalers, cooperatives, or other outlets in order to increase sales and reduce the possibility of tour cancellations.

Consolidator – A wholesaler who purchases airline tickets in bulk and re-sells them to individuals and travel agencies at a discounted rate. These fares tend to have complex restrictions, but can be cheaper than buying direct from the airline. Consolidator fares are found to have the most savings on international flights.

Consortium – A collection of organizations made up of independently owned and managed agencies who band together to increase their buying power.

Consulate – Essentially a satellite office of the embassy, but its roles are limited in scope.

Consul – Head diplomat of the consulate.

Consumer protection plan – A plan offered by a company and/or association that protects the customer’s deposits and payments from loss in the event of company bankruptcy.

Consumer – The actual user of a product or service. See also customer.

Consumption constraints – Issues that limit the number of people in a market who will purchase a product.

Continental breakfast – At a minimum, a beverage (coffee, tea, or milk) and rolls and toast, with fruit juice sometimes included.

Continent – Large landmasses that the world is divided into, by convention, although it is generally-accepted that there are seven.

Contract – A legally enforceable agreement between two or more parties.

Control Tower – Often referred to as simply the tower, the people in the Control Tower oversee aircraft movements at the airport, including ground traffic.

Convenience sample – A collection of research subjects who are the easiest for the researcher to select.

Convention and Visitors Bureau (CVB) – A nonprofit DMO that operates at the county and city level. A CVB typically encourages groups to hold meetings, conventions, and trade shows in its city.

Co-op tour – Selling a tour through a number of wholesalers, cooperatives, or other outlets in order to increase sales and reduce the possibility of tour cancellations.

Cooperative (co-op) advertising – An agreement between two parties to share the cost of placing an advertisement.

Corporate agency – A travel agency that usually caters to medium-large sized businesses.

Corporate Rate – a hotel rate that is designed to appeal to the needs of the business traveler. It is not necessarily a discounted rate or the minimum rate offered by the hotel. Corporate rates normally guarantee the best available room at a fixed cost for a specific period of time, typically outlined in a contract between the hotel and company.

Corporate Travel – Corporate Travel is travel arranged by a business for business purposes. A division or department of a travel agency devoted to such travel.

Costing – The process of itemizing and calculating all the costs the tour operator will pay on a given tour.

Cost-plus pricing – See markup pricing.

Couchette – the sleeping compartment of a train that can contain up to 6 beds.

Coupon – See voucher.

Cruise Tour – A land and sea vacation, which combines a cruise with a multi-night land tour to inland destinations that the ship can’t reach.

Cruise – A cruise is a voyage on a ship or boat taken for pleasure or as a vacation and usually docking at several port destinations.

CST – Central Standard Time.

CTA – Certified Travel Associate.

CTC – Certified Travel Counselor – the ultimate in travel professionals, CTC certification can be compared to the “Master’s Degree “of the industry.

Cuisin e – a style of cooking characterized by distinctive ingredients, techniques and dishes associated with a specific culture or geographic region.

Culinary Tourism – Culinary tourism is defined as the pursuit of unique and memorable eating and drinking experiences. By combining travel with these edible experiences, culinary tourism offers both locals and tourists alike an authentic taste of a specific culture or geographic region.

Cultural Tourism – Cultural tourism is the category or tourism concerned with a country or region’s culture, specifically the lifestyle of the people in those geographical areas, the history of those people, their art, architecture, religion(s), and other elements that helped shape their way of life.

Cultural Travel – This is travel with regard to a region’s culture and history.

Culture – Similar shared traits or characteristics unique to an ethnic group, region, or nation.

Custom tour – A travel package created specifically for a preformed group or niche market.

Customer – The buyer of a product or service. See consumer.

Customized tours – a customized tour is a tour category where an independent travel plan is designed and arranged just for the traveler’s needs, goals and desires. This type of travel includes private airport/hotel transfers, hotels, internal airfare, trains, cruises, performances, events, activities and privately guided tours.

Customs – The common term for U.S. Customs Service, the federal agency charged with collecting duty on specified items imported into the country. The agency also restricts the entry of forbidden items.

CVB – Convention and Visitor’s Bureau (generic term).

Database – A computerized, organized collection of individual customer information.

Day rate – Also called a day room. A reduced rate granted for the use of a guest room during the daytime, not overnight occupancy. Usually provided on a tour when a very late-night departure is scheduled.

Day tour – An escorted or unescorted tour that lasts less than 24 hours and usually departs and returns on the same day. See sightseeing tour.

Deadheading – Making a trip or a segment of a trip without passengers, such as driving an empty motor coach somewhere.

Debark – to get off an airplane or passenger ship.

Deck – the floor area of a ship. Some cruise liners have as many as 11 to 14 decks or more.

Deck plan – the drawing representing the location of the decks, public rooms, cabins, etc. of a cruise ship.

Demand generators – Strategies and programs developed by DMOs and suppliers to generate destination demand. Examples include festivals, events, cultural tours, and consumer promotion.

Demands – A consumer’s wants backed by the ability to purchase.

Demographics – Population measures, such as age, gender, income, education, race/ethnicity, religion, marital status, household size, and occupation.

Denied-boarding compensation – that payment and/or voucher given those bumped from a flight; may be somewhat negotiable – always ask! See “bumping”.

Department of State – the US government agency that, among other things, issues cautions and warnings concerning travel to many points worldwide. Connect to the Department of State for the latest updates for the areas you are interested in.

Departure point – The location or destination from which a tour officially begins.

Departure tax – Fee collected from a traveler by the host country at the time of departure.

Deplane -To disembark, or get off, a plane.

Deposit policy – A specified amount or a percentage of the total bill due on a specified date prior to arrival.

Deposit – An advance payment required to obtain and confirm space.

Descriptive research – a form of marketing research that is used to provide detailed answers about customer markets.

Destination alliance – A DMO that operates as a for-profit association of select suppliers who form a paid-membership network to promote their services to travelers.

Destination management company (DMC) – A for-profit company that operates similar to a CVB by providing planning and execution services for the convention and meeting market.

Destination marketing organization (DMO) – An organization that promotes a location (city, region, state province, country) as a travel destination.

Destination Weddings – a destination wedding a category of travel where couples celebrate their marriage at a destination of their choosing away from home.

Destination – The geographic place to which a traveler is going.

Dine-around-plan – A meal plan, usually prepaid, that allows one to dine at various restaurants in an area.

Direct access – Refers to a travel agent’s ability to get directly into an airlines database to get true last-seat availability and correct pricing – a big difference between internet fare ” quotes ” and an agent’s CRS ( Computer Reservations System ).

Direct Flight – A flight that goes from a traveler’s origin to their final destination with one or more intermediate stops. No change in aircraft occurs. (I.e. San Francisco to New York with a stop in Chicago)

Direct marketing – Sales and marketing communication that feature direct interaction between a company and its customers without any distribution intermediaries.

Disaster Tourism – Travel when tourists go to an area that may be or may have been affected by natural disasters, civil strife, or warfare.

Disclaimer – a legal document that advises clients that a travel agent acts only as a middleman in the sale of travel products; any liability ultimately lies with the supplier, i.e. airline, hotel, car rental company, tour operator, railway, etc.

DMC – Destination Management Company

Docent – A tour guide who works free of charge at a museum.

Domestic fare – a fare charged for travel within a country.

Double booking – a not-nice practice of holding reservations to the same destination for the same times/days, on the same carriers but through different travel agencies, when only one reservation will ultimately be used.

Double Double – A room with two double beds.

Double occupancy – the way in which almost all cruise fares and tour packages are quoted, that is, based on two people traveling together. Most hotel rooms are quoted based on two adults to a room.

Double-occupancy rate – The price per person for a room to be shared with another person; the rate most frequently quoted in tour brochures.

Double-room rate – The full price of a room for two people (twice the double-occupancy rate.)

Downgrade – To move to a lesser level of accommodations or a lower class of service.

Driver guided tours – A driver guided tour is a tour guided by an individual that operates a vehicle while providing commentary in a front-line position who leads participants (individual or groups) on tours, ensures that itineraries are followed, provides commentary in an informative and entertaining manner, and creates positive experiences for tour participants.

Driver-guide – A tour guide who does double duty by driving a vehicle while narrating.

Drop-off charge – the fee added to a car rental when the vehicle is returned to a city other than where it was originally rented. In some states, there is no drop off fee most of the time, such as in Florida.

Duty-free imports – Item amounts and categories specified by a government that are fee of tax or duty charges when brought into the country.

Early Check-In – A perk that allows a guest to check in at an earlier time than the standard check-in time.

Eco/Sustainable Tourism – Eco or Sustainable Tourism is tourism directed toward exotic, often threatened, natural environments, especially to support conservation efforts and observe wildlife.

Eco-Conscious Travel – Though often interchangeable, being “eco-conscious” literally means that one is simply aware of their environmental impact.

Eco-Friendly Travel – Though often interchangeable, being “eco-conscious” literally means that one is simply aware of their environmental impact.

Economic impact study – Research into the dollars generated by an industry and how these dollars impact the economy through direct spending and the indirect impact of additional job creation and the generation of income and tax revenue.

Ecotour – A tour designed to focus on preserving the environment, or to environmentally sensitive areas.

Ecotourism – Tourism directed at exotic and/or endangered destinations while fostering an environmental understanding and conservation.

Educational tour – A tour designed around an educational activity, such as studying art.

Elder hostel – hostel catering to seniors – see “hostel”.

Electronic ticket – a “paperless” airline ticket allowing one to check-in and fly with just proper photo ID. What may look like a ticket is actually just a paper passenger receipt. E-tickets cannot be lost, or used by anyone else, so they are safer than standard paper tickets, which may soon become extinct. One drawback is that e-tickets on one carrier cannot be honored by another, so in a cancelled-flight snafu, the original carrier must print hard copy tickets before another airline can accept them. This presents major paperwork problems for the affected carrier.

Embark – to board a plane or cruise ship.

End suite – in the hotel industry, indicates that a certain feature(s) is directly in the room, or adjacent to that room.

English breakfast – basic meal of cereal, juice, eggs, meats, and other beverages. Common with most hotels in the UK/Great Britain.

Environmental scanning – The process of monitoring important forces in the business environment for trends and changes that may impact a company.

Errors and Omissions Insurance – Insurance coverage equivalent to malpractice insurance, protecting an agent’s or operator’s staff if an act of negligence, an error, or an omission occurs that causes a client great hardship or expense.

Escort – See tour director.

Escorted group tour – A group tour that features a tour director who travels with the group throughout the trip to provide sightseeing commentary and coordinate all group movement and activities.

Escrow accounts – Funds placed in the custody of licensed financial institutions for safekeeping. Many contracts in travel require that agents and tour operators maintain customers’ deposits and prepayments in escrow accounts.

ES T – Eastern Standard Time.

Estimated Time of Arrival – Literally, the estimated time of the transport’s arrival. As opposed to the ATA (Actual Time of Arrival), the ETA is the time that the flight or transport arrives.

Estuary – A body of water connecting a flowing river and a larger body, such as a sea or ocean. Because it is the transition point.

ETA – estimated time of arrival.

ETD – estimated time of departure.

Ethnicity – A term that groups people together with a similar cultural identity; unlike terms such as nationality, ethnicity is more ambiguous.

Ethno-Tourism – Focusing on exploration of indigenous populations and their respective culture and traditions.

E-Ticket – Regarding transportation, especially on airlines, an electronic ticket, or e-ticket, is the digital version of a paper ticket, issued via email.

Eurailpass – a special fare ticket that allows either unlimited train travel, or travel for a certain number of days/weeks, in many European countries (except in Britain, where the Britrailpass offers similar travel in England, Scotland, and Wales).

European pla n – a rate at a hotel that includes no meals.

Exchange order – See voucher.

Exclusive fare – Discounted airfares offered by travel consolidators.

Excursion – a side trip from a main destination, usually at added cost and optional.

Excursion Fare – special airline fares with restrictions such as minimum and maximum stays.

Exotic Travel – Exotic travel refers to a category of travel that is strikingly, excitingly and mysteriously different or unusual.  Exotic travel is travel that is completely different than what a traveler is accustomed to and is highly subjective in nature.

Experiential Travel – Experiential travel is also known as immersion travel and is a form of tourism in which people focus on experiencing a country, city or particular place by connecting to its history, people and culture.

Exploratory research – A form of marketing research that’s used to obtain preliminary information and clues. It is most often used when the marketing problem is ambiguous.

Extension – A fully arranged sub-tour offered optionally at extra cost to buyers of a tour or cruise.

Extensions may occur before, during, or after the basic travel program.

FAM (familiarization) tour – A free or reduced-rate trip offered to travel professionals to acquaint them with what a destination, attraction, or supplier has to offer.

Familiarity Tour – A familiarity tour as used in the travel industry it is a tour of a travel destination, travel accommodation, travel activity or travel mode (airline, cruise, ground transportation) to familiarize a travel advisor and provide knowledge and direct experience with the product or service so they can better serve their clients.

Family plan – offered by most hotels, allow children to stay in the same room as parents, at no additional charge. Age requirements vary between hotels.

Family Vacation – a family vacation is a travel category referring to travel involving family members. It is also commonly referred to as multi-generational travel.

Familymoon – A neologism term used to describe a type of honeymoon a newlywed couple can make along with their children from previous relationships.

Fare Aggregator – Fare aggregators’ redirect the users to an airline, cruise, hotel, or car rental site or online travel agent for the final purchase of a ticket. Aggregators’ business models include getting feeds from major OTAs, then displaying to the users all of the results on one screen. The OTA then fulfills the ticket. Aggregators generate revenues through advertising and charging OTAs for referring clients.

Fare Basis – the letters and numbers assigned to a specific fare like an identification number.

Fare basis (code) – The code that determines the price of an airline ticket.

Final Boarding Call – Last call to board before the jet bridge closes and the flight departs, leaving late passengers stranded.

First class – The class which offers the most premium service. Enhanced seating, meal selection, and drink offerings staples of this services.

First Officer – Pilot who is second in command. The pilot in the cockpit sitting on the right with 3 stripes.

Fishing Trips and tours – a fishing trip or fishing tour is a travel tour category where groups of fisherman are provided guided tours and typically lodging with the overall purpose of catching fish.

FIT – foreign independent tour – actually used generically now for a travel package put together by a travel agent from separate components such as car, hotel and airfare, adjusted exactly as the traveler wishes. May include city tours, theater tickets, and other “independent ” options, and may also include custom mapping/routing to accomplish the client’s goals. It now is more commonly used as an acronym for Flexible Independent Travel.  It describes a type of travel or tourism that does not incorporate a packaged tour but is nonetheless customized by a travel-selling professional.

Fjord – a narrow inlet from the ocean, usually bounded by cliffs, and with spectacular scenery. Most are located in Alaska, Norway, and New Zealand.

Flight Attendant – Commonly referred to as stewards/stewardesses and air hosts/hostesses, flight attendants are available to ensure the safety and comfort of the passengers of an aircraft.

Flight Crew – Sometimes called the aircrew, the flight crew consists of everyone hired by the airlines on a flight, including pilots, pursers, and flight attendants.

Fly/drive tour – An F.I.T. package that always includes air travel and a rental car and sometimes other travel components.

Fly-drive package – a travel package featuring airfare, rental car, and perhaps hotels. Usually less expensive than booking each separately.

Folio – An itemized record of a guest’s charges and credits which is maintained in the front office until departure. Also referred to as a guest bill or guest statement.

Fore – Directional term. Towards the front of the craft, lengthwise, such as the bow of a ship or the nose of a plane. Opposite of aft.

Frequent Flier Program – A program that a traveler can enroll in that earns them rewards such as free flights on a particular airline for being a loyal customer of that airline.

Frequent Flier – One who flies frequently.

Frequent Independent travel (F.I.T.) – A custom-designed, prepaid travel package with many

Full house – A hotel with all guest rooms occupied.

Full service hotel – a hotel with restaurant facilities.

Function room – A special room that is used primarily for private parties, banquets, and meetings. Also called banquet rooms.

Funnel flight – a flight, such as on a regional or commuter carrier that “feeds “larger planes which continue on to other destinations. Also, the use of a single flight number for an itinerary that really involves a connection with two separate flight numbers, thus making the itinerary appear to be a direct flight with a change of aircraft as opposed to a connection. Just call it a connection and be done with it.

Fuselage – The aircraft’s main body section, the cylindrical, central piece that contains the cabin and holds the crew and cargo.

Galley – The kitchen/kitchenette area of a plane or train or ship. On a plane, the galley may be a small affair with a simple arrangement and a few carts.

Gate-Airport – The specific area in an airport where passengers board a plane for a flight. Gates are located in concourses.

Gateway – City, airport, or area from which a flight or tour departs.

GDS – Global Distribution Systems – A system containing information about availability, prices, and related services for Airlines, Car Companies, Hotel Companies, Rail Companies, etc. and through which reservations can be made and tickets can be issued. A GDS also makes some or all of these functions available to subscribing travel agents, booking engines, and airlines. The GDS leaders are Amadeus, Apollo/Galileo/Worldspan, Sabre.

Geotourism – this is “tourism that sustains or enhances the distinctive geographical character of a place.

Global distribution system (GDS) – An international computer reservation system that accesses many databases of suppliers, airlines, etc. in different countries, such as Sabre.

Graduation travel – graduation travel is a milestone category of travel which refers to travel celebrating a graduation typically from high school or college.

Greenwich Mean Time (GMT) – solar based time in Greenwich, England, fun which time in all other time zones in the world is based.

Gross Registered Tonnage (GRT) – a measurement of the enclosed space in a ship. Cruise ships in the 70,000 ton range are considered “superliners”.

Ground operator – See receptive operator.

Group – several persons, usually 10 or more, traveling together. Group travel is often available at discounted rates.

Group leader – An individual who has been given the responsibility of coordinating tour and travel arrangements for a group. The group leader may act as a liaison to a tour operator or may develop a tour independently (and sometimes serve as the tour director).

Group Rate – A negotiated rate on travel, perhaps a stay or vacation plan, that incentivizes for a large crowd or group that books together.

Group tour – A travel package for an assembly of travelers that has a common itinerary, travel date, and transportation. Group tours are usually prearranged, prepaid, and include transportation, lodging, dining, and attraction admissions. See also escorted group tour.

Group Travel – group travel refers to a category of travel with a group arranged by an outside company or organization or travel with a group of friends and family that you have organized yourself. Some groups are small, private and escorted, while others large.

GST – Goods and Services Tax, such as levied in Canadian Provinces.

Guaranteed share – a cruise term that promises that a companion will be found for a single passenger, at a special rate. That rate will be honored even if the cruise line is unable to find a cabin mate. The rate is usually the going double-rate at that time, and is much less than the single person rate for that cabin.

Guaranteed tour – A tour guaranteed to operate unless canceled before an established cutoff date (usually 60 days prior to departure).

Guest account – See folio.

Guest houses – a guest house is a private house offering accommodations to paying guests.

Guest ranch – a guest ranch, also known as a dude ranch, is a type of ranch oriented towards visitors or tourism. It is considered a form of agritourism.

Guide or guide service – A person or company qualified to conduct tours of specific localities or attractions.

Guided tour – A local sightseeing trip conducted by a guide.

Half pension – a hotel rate that includes breakfast and one other meal, usually dinner. Sometimes called Modified American Plan (MAP) or demi-pension.

Hard-copy – a printed version of a document, such as an airline ticket or hotel voucher.

Head tax – Fee charged for arriving and departing passengers in some foreign countries.

Hidden-city ticketing – another airline no-no; buying a ticket from A to C with a stop in B. The passenger gets off at B, which was the intended destination anyway. The ticket is purchased because the fare from A to C is LESS than A to B.

High season – the time of year when a destination gets the greatest crowds, and thus can increase hotel and rental car rates, etc. As an example, summertime is high season for travel to Europe (just check the airfares!).

High season – See peak season.

Hiking Trips and tours – a hiking trip or hiking tour is a category of travel vacation or getaway where the traveler is walking or hiking as the major mode of transportation.

Honeymoon Travel – Honeymoon travel is a category of travel where a newly married couple travels while celebrating their marriage.

Hosted group tour – A group tour that features a representative (the host) of the tour operator, destination, or other tour provider, who interacts with the group only for a few hours a day to provide information and arrange for transportation. The host usually does not accompany the group as it travels.

Hostel – an inexpensive accommodation, usually dormitory style, popular with the student crowd – thus the term “youth hostel”.

Hotel – a hotel is an establishment providing accommodations, meals, and other services for travelers and tourists.

House – A synonym used for hotel.

Hub – an airport or city in which an airline has a major presence and many flights to other destinations. As an example, Delta has a hub in Atlanta. Many carriers use the hub-and-spoke system to maximize profits by keeping the aircraft in the air as much as possible. Flights to the hub are many, and from there flights too many other destinations are scheduled.

Hub-and-spoke itinerary – A travel routing design that uses a central destination as the departure and return point for day trips to outlying destinations and attractions.

Hurricane season – in the Caribbean primarily, and the Southeastern US, a period from June through October during which such storms are likely to occur.

IATA – International airline industry trade group, headquartered in Montreal, Canada, with executive offices in Geneva, Switzerland.

IATAN – International Airlines Travel Agent Network – administers the IATAN card, the only widely accepted form of legitimate travel agent identification.

In season – meaning only available at certain times of the year.

In transit – en route; in the process of traveling.

Inbound operator – A receptive operator that usually serves groups arriving from another country.

Inbound tour – A tour for groups of travelers whose trip originates in another location, usually another country.

Incentive or incentive commission – See override.

Incentive tour – A trip offered as a prize, particularly to stimulate the productivity of employees or sales agents.

Incentive trave l – travel as a reward for an employee’s outstanding performance.

Incidental Charge – Items and services billed to a room after their use, such as movies, phone calls, etc.

Incidentals – Charges incurred by the participants of a tour, but which are not included in the tour price.

Inclusive tour – a package tour that bundles transportation, accommodations, transfers, sightseeing, possibly some meals, etc.

Inclusive tour – See all-inclusive package.

Independent tour – A travel package in which a tour operator is involved only with the planning, marketing, and selling of the package, but is not involved with the passengers while the tour is in progress.

In-flight Service – Entertainment (movies, television, etc.), meals, beverages and other items made available during a flight for the convenience of the passenger.

Inside cabin – a stateroom aboard ship that has no window. Sometimes smaller, but at times the same size as an outside cabin.

Intercontinental – Having to do with two continents. In travel, transit from one continent to another. Not to be confused with transcontinental.

interline connection – a flight on one airline that connects to a flight on another carrier – these tickets are usually more expensive than flying all on one carrier but may be the only way to get to a destination in some cases.

Intermodal tour – A tour that uses several forms of transportation, such as a plane, motorcoach, cruise ship, and train.

International Air Transport Association – International airline industry trade group, headquartered in Montreal, Canada, with executive offices in Geneva, Switzerland.

International Date Line – at 180 degrees longitude, the date on one side of this imaginary line, running from the north to the South Pole, is different from the other. The line runs through the Pacific Ocean, and because of it, it is possible to leave one destination on one day, and arrive in another the day before

International Rate Desk – Utilizes all available resources to ensure the lowest fare for your selected itinerary, including splitting tickets, consolidator fares, and available discounts.

Involvement device – An element of direct mail that gets the reader involved in the process of evaluating and/or responding to the solicitation.

Itinerary – A list of a tour’s or entire trip’s schedule and major travel elements.

Jet Bridge – An enclosed, movable connector which extends from a terminal gate to a plane, allowing passengers to board and disembark without having to go outside.

Jet lag – an upset of one’s biological clock, due to travel across many time zones; not all folks are affected by it.

Jones Act – a law dating back to 1886, that forbids foreign-flagged ships from carrying passengers between US ports with no foreign port stops in-between.

Judgment sample – A sample based on the researcher’s choice of subjects for a study.

Jump Seat – A flight term referring to an auxiliary (extra) seat for persons who are not operating the aircraft, such as the cabin crew or perhaps a trainee.

Kilometer – a measure of distance used in almost all other countries, at about 5/8 mile.

King room – a hotel room with a king bed.

Knot – a nautical measure of speed equaling approx. 1.5 mph. A ship traveling at 15 knots is traveling at about 22 mph.

Kph – kilometers-per-hour – land speed measurement in most other countries. 60 kph equals approx. 36 miles-per-hour.

Land arrangements – all the details of a land portion of a trip (hotel, car, tours, sightseeing, etc.).

Land Destinations – A land destination or travel destination is a place to which one is journeying, typically for its inherent or exhibited natural or cultural value, historical significance, natural or built beauty, offering leisure, adventure and amusement.

Land operator – See receptive operator.

Land Transfers – travel by train, bus, limo or taxi to and from an accommodation, plane or cruise ship.

Land-only – a rate that does NOT include airfare; usually includes most other land-based charges such as accommodations, transfers, taxes, and perhaps other optional items like theme park tickets, rental care, etc.

Last-seat availability – the ability of a travel agent to get, literally, the ” last seat ” for you on a particular flight, either at a certain fare or actually the last remaining seat on an aircraft. See “direct access”.

Late booking fee – a fee due if travel arrangement are made at the last minute. Normally covers express delivery of documents and other last-minute arrangements that may have to be made by a tour operator.

Late Checkout – A more exclusive perk for some guests that allow a few extra hours to check out from the normal hours.

Latitude – imaginary horizontal lines of angular distance, measured in degrees north or south of the equator.

Layover – a period of time spent during a trip, sometimes overnight, while waiting for a transportation connection – usually a change of planes.

Layover – The period of time spent between connecting flights.

LDW – loss damage waiver – additional insurance pertaining to car rentals, covering theft and vandalism in addition to accident damage.

Lead-in price – the lowest available price for a travel product, often pertaining to cabins on a cruise ship. Usually, there are only a few staterooms available on board each cruise liner in this category, but often better accommodations are only slightly higher in price. Rock-bottom price shoppers normally insist on these rates, though they sell out quickly.

Leeward – the side of a ship or an island that is located opposite from the direction of the prevailing wind -the “Leeward Islands” in the Caribbean for example.

Leg – Portion of a journey between two scheduled stops.

Leisure travel – Usually signifies traveling for relaxation, vacation, or to visit friends/family. Travel for pleasure as opposed to business.

Letter of agreement – A letter from the buyer to the supplier accepting the terms of the proposal. This may also be the supplier’s first proposal that has been initialed by the buyer.

Lido deck – usually the deck on a cruise ship that surrounds the pool area.

Limited service hotel – a hotel property without a restaurant.

List broker – A seller of mail lists for direct marketing.

Load factor – The number of passengers traveling on a vehicle, vessel, or aircraft compared to the number of available seats or cabins.

Locater map – A map of an area or a city, showing locations of attractions and hotels.

Lodging – Any establishment that provides shelter and overnight accommodations to travelers.

Logistics – Management of the details of an operation.

Low season – the period when a destination experiences its lowest prices and the fewest number of guests.

Low season – See off peak.

Lower (bed) – in a cruise stateroom, the bed(s) on the floor as opposed to the higher bunks (uppers), if any. On many ships, two lowers can be arranged to make a king or queen bed.

Lowest available fare – the current, lowest airfare available for purchase right then.

Lowest available fare – The most inexpensive flight currently available.

Lowest fare – the lowest published airfare between two cities; may not have seats available at that fare, as the airlines usually have a limited number of those seats on any given flight.

Luxury class – the most expensive, high-class accommodations or category of fare.

Luxury Cruise – Luxury cruises are the most comfortable and convenient way to see the world. Ships are usually smaller in size so the ratio of crew and staff to guests is generally higher than other cruise ships offering that premium service and attention to detail to be expected of exquisite vacations.

Luxury Ocean Cruise – a luxury ocean cruise is an ocean cruise on a luxury cruise ship or luxury cruise liner or passenger ship used for pleasure voyages, where the voyage itself and the ship’s amenities are a part of the experience, as well as the different destinations along the way.

Luxury River Cruise – a luxury river cruise is a river cruise on a luxury cruise ship or luxury passenger ship used for pleasure voyages, where the voyage itself and the ship’s amenities are a part of the experience, as well as the different destinations along the way.

Luxury travel – while luxury travel is completely subjective to the traveler, it can be loosely defined at travel that constitutes the state of great comfort and extravagant living.

Luxury vacations – a luxury vacation is a vacation that encompasses a state of great comfort and extravagant living.

Macro-environment – The broad forces in society and the business world that impact most companies.

Management Company – A firm that owns several lodging properties.

Manifest – Final official listing of all passengers and/or cargo aboard a transportation vehicle or vessel.

Market demand – The amount of a specific product or service that may be purchased during a certain period of time in a particular geographic area.

Market forecast – The realistic demand within a given time period for the products produced by all companies within a certain industry or product category.

Market – All existing and potential customers for a product or service.

Marketing mix – The 4 Ps of marketing- product, price, promotion, place (distribution).

Marketing plan – A written report that details marketing objectives for a product or service, and recommends strategies for achieving these objectives.

Marketing research – The function that links the consumer, customer, and public to the marketer through the systematic gathering and analyzing of information.

Markup pricing – Pricing a product by adding a standard markup to costs. Also called cost-plus pricing.

Markup – A percentage added to the cost of a product to achieve a selling price.

Master account – The guest account for a particular group or function that will be paid by the sponsoring organization. See folio.

Maximum stay – The longest period of time a traveler can stay at a particular destination and still qualify for the promotion or discounted fare.

Media – Communications channel such as broadcast (radio, TV), print (newspapers, magazines, direct mail), outdoor (billboards), and multimedia (Internet).

Meet-and-greet service – A pre-purchased service for meeting and greeting clients upon arrival in a city, usually at the airport, pier, or rail station, and assisting clients with entrance formalities, collecting baggage, and obtaining transportation.

Meeting/conference tour – A tour designed around a specific meeting or conference for the participants.

Microenvironment – Those forces close to a company that impact operations and marketing programs.

Midships – Directional term. Amidships, sometimes termed midships, is the center of the vessel or aircraft.

Minimum connect time – defined as the minimum time necessary between connecting flights – 30 minutes domestically, usually – ideally, at least an hour. The shortest time required in order to successfully transfer to a connecting flight. It is recommended to select a connecting flight that exceeds the minimum connection time.

Mission statement – The concise description of what an organization is, its purpose, and what it intends to accomplish.

Modified American plan (MAP) – meal plan that includes two daily meals, usually breakfast and dinner.

Motorcoach tour operators – Tour operators that own their own motorcoaches.

Motorcoach Tour – A tour that features the motorcoach as the form of transportation to and from destinations.

Motorcoach – A large, comfortable bus that can transport travelers and their luggage long distances.

MST – Mountain Standard Time.

Multi-day tour – A travel package of two or more days. Most multi-day tours are escorted, all-inclusive packages.

Multigenerational Travel – multigenerational travel is a travel category referring to travel with parents, siblings, kids, grandkids, and assorted family members with the goal to broaden horizons, provide opportunities to reconnect and provide an enriching assortment of shared experiences.

Murder-mystery tour – A tour that features a staged “murder” and involves travelers in solving the crime.

Mystery tour – A journey to unpublicized destinations in which tour takers aren’t told where they will be going until en route or upon arrival.

NACTA – National Association of Career Travel Agents – trade group representing primarily independent and home-based agents, now part of ASTA.

National tourism organization (NTO) – A federal-government-level DMO that promotes country as a travel destination.

Nautical Mile – Unit of length that is about one minute of arc of latitude along any meridian, but is approximately one minute of arc of longitude. Air-Sea distance measurement of approx. 1.1 statute miles.

Negotiated Rate – A discounted rate offered to a company based on the volume of business you agree to provide the selected vendor.

Net fare, net rate – Implies the commission has already been added to the price of the fare.

Net wholesale rate – A rate usually slightly lower than the wholesale rate, applicable to groups of individuals when a hotel is specifically mentioned in a tour brochure. The rate is marked up by wholesale sellers of tours to cover distribution and promotion costs.

Niche market – A highly specialized segment of the travel market, such as an affinity group with a unique special interest.

No show – a passenger who doesn’t show for a flight, hotel, or rental car booking. A guest with confirmed reservations who does not arrive and whose reservation was not canceled.

Non Stop Flight – Do not land in between your departure and arrival destinations. (I.e. San Francisco to New York)

Non-Changeable Ticket – A ticket that cannot be exchanged for a different route or flight once it’s been purchased.

Non-refundable – a fare that cannot be refunded either in cash or via a credit card credit; very seldom is there an exception.

Non-Refundable Ticket – A ticket that cannot be returned for cash or credit once it’s been purchased, but may be changeable for a fee.

Nonstop – A flight that travels directly to its destination without connections or layovers.

Non-transferable – A ticket that can only be used by the person who was originally scheduled to fly at the time of purchase.

NTSB – National Transportation Safety Board; investigates accidents and other incidents related to public transportation.

Objective and task method – A process for creating a promotion budget that sets objectives first, then defines the tasks needed to achieve those objectives, and then commits funds necessary to perform the tasks.

Occupancy rate – the percent of hotel rooms expected to be filled during a specific time period.

Occupancy – The percentage of available rooms occupied for a given period. It is computed by dividing the number of rooms occupied for a period by the number of rooms available for the same period.

Ocean view cabin – a cabin aboard a cruise ship with a window, such as a porthole or picture-window, and perhaps a balcony/verandah.

OCV – ocean view, usually in reference to a hotel room.

Offline connection – a change of aircraft also involving a change of carriers.

Off-peak – A less expensive time to travel as result of lower consumer volume during these periods.

On-site guide – A tour guide who conducts tours of one or several hours’ duration at a specific building, attraction, or site.

Onsite – An on-site is an expert travel provider that lives in the country they serve and has firsthand knowledge and long-standing relationships with all aspect of travel in their country.

Open jaw – a trip in during which there is no travel by air between two cities, such as a flight to Washington DC, then travel by rental car to Charlotte, NC, then a return by air from Charlotte back to the original departure city.

Open return – an air ticket with no return date specified. Rarely done these days, usually quite expensive and not allowed on most discounted fares.

Open-end question – A question that allows the respondent to provide a free-response answer.

Open-jaw itinerary – A travel routing design that departs from one location and returns to another. For example, travelers may fly into one city and depart from another one. Or a traveler may purchase round-trip transportation from the point of origin to one destination, at which another form of transportation is used to reach a second destination, where the traveler resumes the initial form of transportation to return to the point of origin.

Operations – Performing the practical work of operating a tour or travel program.

Operator – a company providing transportation or travel related services (airline, cruise line, railway, hotel, car Rental Company, etc.).

Operator – See Tour Operator.

Option date – drop dead date on which a reservation must be deposited or cancellation will result.

Optionals – Optional tour features that are not included in the base tour price, such as sightseeing excursions or special activities.

OTA – Online travel agencies, examples include Priceline, Expedia and Orbitz

Outbound – the departure leg of a journey.

Outbound operator – A company that takes groups from a given city or country to another city or country.

Outbound tour – A tour that takes travelers out of the area, usually from a domestic city to another country.

Outside cabin – see “ocean view ” cabin.

Outside salesperson – job description of a travel agency employee who sells travel but is not based primarily in the agency location most of the time.

Overbook – Accepting reservations for more space than is available.

Overbooking – the practice of selling more airline seats than are available on a specific flight, to make up for no-shows. Usually backfires on the carrier and at times can create much consumer ill-will. Requires passengers to be “bumped” – not always voluntarily. To some extent, happens in the hotel industry as well.

Overhead – Those fixed costs involved in regular operations, such as rent, insurance, management salaries, and utilities.

Override – A commission over and above the normal base commission percentage.

Packaged travel – A package in combination of two or more types of tour components into a product which is produced, assembled, promoted and sold as a package by a tour operator for an all-inclusive price.

Passenger facility charge (PFC) – a fee for the use of many airports, added in to the cost of an air ticket – another name for an additional tax on travelers.

Passenger name record (PNR) – The official name of one’s reservation in a computer reservation system (CRS).

Passenger vessel – Ships, yachts, ferries, boats, etc.

Passport/visa service – a service that will take your passport and hand carry, if necessary, to the appropriate embassy in order to expedite a visa. Can be expensive if you have waited until the last minute to obtain a travel visa.

Patronage Program – A program that rewards the customer for loyalty and repeat purchase, such as frequent-flyer programs.

Peak season – A destination’s high season when demand is strong. Also called the high season.

Peninsula – A piece of land that is connected to a mainland or larger piece of land on only one side, while the other sides are surrounded by water.

Per Diem – “by the day;” in the cruise industry, the per-day cost of a cruise, per person.

Per-capita costs – Per-person costs.

Per-capita tour – See scheduled tour.

Perceived value – The ratio of perceived benefits to perceived price.

Personal effects coverage – Additional car rental insurance covering loss of personal property from the rented vehicle.

Point-to-point – refers to the fares between two cities; the service between two cities without additional segments or any continuation.

Port – the place where a ship docks; a place visited by cruise ship; the left side of a vessel.

Port charges/taxes – fees levied by local authorities upon the cruise lines for each passenger visiting a port of call, normally added to the total cruise fare.

Port of Debarkation – Port of Debarkation is the geographic point where personnel arrive on a cruise vessel

Port of Embarkation – Port of Embarkation is the geographic point where personnel depart on a cruise vessel

Port of entry – Destination providing customs and immigration services.

Port-Directional – When facing forward, the side of the ship or aircraft that is on the left.

Porter – A person who handles luggage at an airport, train station, etc.; also called skycap or baggage handler.

Porthole – usually a round, sealed window in a shipboard stateroom.

Posada – a small country hotel (Spanish).

Positioning strategy – The development of a clear, unique, and attractive image for a company and/or product in the minds of target customers.

Positive space – space aboard a ship or aircraft that can be confirmed ahead of time.

Post-Cruise Vacation – a post-cruise vacation is a vacation or getaway prior to a cruise in the town or region of the port of debarkation of the cruise.

PPDO – per person, double occupancy. Most tours and cruises are quoted this way; the average cost to stay in a particular location per day.

Pre- and post-trip tour – An optional extension or side trip package before and/or after a meeting, gathering, or convention.

Pre-Cruise Vacation – a vacation or getaway prior to a cruise in the town or region of the port of embarkation of the cruise.

Pre-deduct commission – When a distributor such as a travel agent takes up front the commission on a sale and sends the supplier the balance of the sales price.

Preferred Supplier – The selection of specific supplier(s) for priority promotion to customers and/or integration in travel packages in exchange for reduced rates and/or higher commission.

Preferred Vendor – The vendor(s) a company specifies as their first choice for travelers.

Preformed group – A pre-existing collection of travelers, such as affinity groups and travel clubs, whose members share a common interest or organizational affiliation.

Prepaid ticket advice – a form used when purchasing an air ticket to be picked up and used by someone else at another airport. E-tickets have reduced the need for this greatly.

Primary research – The collection of data specifically to solve the marketing problem at hand.

Prix fixe – meals offered at a fixed price, usually fairly low, consisting of several courses with no substitutions allowed. Common in Europe.

Profit margin – A dollar value that represents the markup of a product’s price over its costs.

Promotion mix – Promotion tools including advertising, direct marketing, sales promotion, and public relations.

Promotional group tour – A travel package composed of tour elements that match the specific needs and wants of niche customers who aren’t part of an organized or preformed group.

Promotional partnership – The combination of two or more companies to offer special incentives to customers.

Prop – referring to propeller-driven aircraft.

Property – A specific lodging structure, such as a hotel, and the ground on which it is built.

Property – A general term that may be used by a place of accommodation that denotes the facility.

Protection overbooking – The practice of blocking space that will likely be in excess of what will actually be needed.

Pseudo-agent – someone claiming to be a travel agent who really isn’t.  They often produce bogus ID cards, and can disappear when problems arise!

PST – Pacific Standard Time.

Psychographics – Measures of a person’s lifestyle. See also AIO variables.

Public relations (PR) – A management function that determines the attitudes and opinions of an organization’s publics, identifies its policies with the interests of its publics, and formulates and executes a program of action to earn public understanding and goodwill.

Public tours – See scheduled tour.

Published fare – an airfare that is listed in the carrier’s tariff.

Pull strategy – A marketing approach that creates demand at the customer level by generating awareness, interest, and desire so customers pull a product through a distribution channel by demanding it.

Purser – aboard ship, the person responsible for providing a wide array of services such as information, making change, stamps, etc. Found at the purser’s desk.

Purser-(Airline) – On a flight, the purser is the head flight attendant, responsible for overseeing the attendants and making sure travelers’ needs are met.

Push strategy – A marketing approach that creates demand at the distributor level by providing resellers with an incentive to push (sell) a product to end consumers.

Quad – a room suitable for four persons.

Quay – a pier – pronounced the same as “key”.

Query – The process of sorting and retrieving information from a database.

Quid – a monetary term for a British pound sterling.

Quota sample – A research sample that involves forming groups based on certain characteristics. A random sample can then be selected form the quota segments.

Rack rate – The published (brochure) rate for a travel component. The price of a hotel prior to discount.

Rate desk – the office of an air carrier that calculates fares for passengers and travel agents.

Reach – The measure of how many people in a market will be exposed to a certain advertisement via a specific medium.

Reasonable number – A forecast of the break-even point for a tour.

Rebate (ing) – the practice of returning part of an agency’s commission on a scale back to the client in the form of a rebate or “discount.” The trade-off is usually little or no personal/customer service. This is practiced often by “800 ” number travel sellers and others who deal in huge volume.

Receptive operator – A local tour company that specializes in services for incoming visitors, often for tour operator groups.

Reconfirm – to double-check a reservation.

Record locator – The number assigned to a reservation in the airlines number. This number is unique, as it will never be assigned again.

Record locator – the number assigned to one’s reservation in an airline’s computer system.

Red-eye flight – An overnight flight that leaves at night and arrives early the next morning.

Referral agent/agency – an ” agent ” that refers business to a travel agency in return for a commission or fee – often as part of a card mill operation

Registry – the formal registration of a ship’s ownership, and the country it is registered in (such as Panama, Liberia, Norway, etc.).

Reissue – the generation of a new ticket that is exchanged for another, due to a change of plans, dates, flights, etc. May involve additional fare, penalties and fees.

Relationship marketing – The process of building and nurturing ongoing, solid relationship with customers.

Repositionin g – the moving of a cruise ship to another home port for all of part of a season, such as the repositioning of ships to Alaska for the summer. Often these cruises are excellent bargains, but will involve one-way airfare home from the port of debarkation.

Res – short for “reservation”.

Research constraints – Those issues, such as cost and timing that will limit the scope of marketing research.

Reseller – See retailer and wholesaler.

Reservation fee – A customer payment for a certain percentage of the travel package price that’s made immediately after booking.

Responsible Tourism – Travel that extends beyond being merely environmentally responsible, to being culturally-conscious and economically-aware, locally.

Retail price – The actual price a customer pays for a travel element or tour.

Retail tour – See scheduled tour.

Retailer – A middleman, such as a travel agent, who sells directly to the customer.

Retirement travel – retirement travel is a category of travel referring to when a traveler is has retired from a career and commences to travel.  Travel done after retirement age.

Rollaway – a cot or other bedding that can be added to a hotel room to accommodate another guest. There is often an extra charge for this.

Romantic Destinations – romance destination and romance travel is a category of travel that involves travel involving a feeling of excitement and mystery associated with love and often refers to travel associated with a wedding, honeymoon, wedding anniversary, babymoon or another type of romantic getaway.

Room Night – In the hotel (hospitality) industry, a room night, room/night occupancy, is a measure of occupancy where a room is the unit of measure.

Room Occupancy – In the hotel (hospitality) industry, a room night, room/night occupancy, is a measure of occupancy where a room is the unit of measure.

Room rates – The various rates used by lodging properties to price rooms. These include- day rate (usually one half the regular rate for a room used by a guest during the day up to 5 p.m.-sometimes called a use rate), flat rate (a specific room rate for a group agreed upon by the hotel and group in advance), group rate (same as flat rate), net group rate ( a wholesale rate for group business to which an operator may add a markup if desired), net wholesale rate ( a rate usually lower than the group rate and applicable to groups or individuals when a hotel is specifically mentioned in a tour folder), and published rate ( a full rate available to or advertised to the public-also called the rack rate.)

Rooming list – A printout of the names of all tour participants that also lists special lodging requests and provides a spot for the hotel or cruise ship to fill in the passenger’s room number.

Round trip – A flight to a single destination and a return.

Run-of-house (ROH) – refers to a hotel room, the type of which is assigned at the discretion of the hotel shortly before you arrive. Usually, the rates are lower.

Run-of-ship – cabin is assigned at the last moment, giving the cruise line the ability to shift accommodations as needed. Usually, you are guaranteed a minimum category of cabin, and sometimes get an upgraded stateroom at no additional cost. Most upgrades are from inside-to-inside cabins, or from outside-to-outside but occasionally an inside-to-ocean view upgrade will occur. It is not always worth the gamble though.

Run-of-the-house rate – A flat rate for which a lodging property agrees to offer any of its available rooms to a group. Final assignment of the rooms is at the discretion of lodging management.

Sabre® – A computerized travel reservation system.

Safaris – Today the negative hunting connotations of the word ‘safari’ are being rapidly replaced by more modern associations with socially and environmentally responsible travel. Safari travel typically implies that the journey will include game viewing and some time spent in wilderness areas (game reserves and national parks). A traditional is usually focused on seeing wildlife, but safaris are definitely not limited to game viewing.  Safaris are now for admiring wildlife and birds in the wild, along with a host of other adventures. Safaris have largely developed into vacation trips that actually benefit the wildlife by supporting local conservation efforts and wildlife sanctuaries. As opposed to hunting the animals, visitors get to encounter them and help make a difference in protecting the species. Safari companies either actively contribute towards conservation projects or help generate tourism revenue which is used to manage wildlife projects and game reserves. The modern safari is also a socially responsible journey designed to interact ethically with local communities and have a positive impact on local economies. The cultural interactions offered by reputable safari operators do not exploit local people. The local communities benefit from sustainable tourism through employment and financial gains from selling goods and services.

Sales margin – A term used by resellers to describe profit as a percentage of sales revenue.

Sample – The portion of a population chosen to represent the population being studied for research.

Saturday night stay – A requirement by the airlines that your travel must involve a Saturday night stay over in order to obtain our lowest fare.

Saturday night stay – In order to receive a specialty fare, a Saturday stay over is sometimes required.

Scandals tour – A light-hearted history tour that shows locations where interesting scandals took place.

Scheduled carrier – An airline that offers regularly scheduled flights between destinations.

Scheduled flights – Air flights that are publicly scheduled and promoted by major airlines.

Scheduled tour – A tour that’s set in a tour operator’s regular schedule of tour departures and that’s often sold to the general public. Also called public tour or retail tour.

Sea bands – a product resembling a bracelet that is worn on the wrists and operates via acupressure.

Wearers claim that seasickness can be avoided by their use, thus eliminating the need for drugs such as Dramamine, etc.

Sea legs – the ability to move around on a ship without losing balance and without sea sickness.

Secondary information – Research data that was collected by another company or person and usually for a purpose that’s different than the research objectives and tasks at hand.

Sectioning system (GPS) – system of satellites that allows miniature radio receivers on earth to pinpoint one’s location within a few feet. Most cruise ships make use of this system to navigate the world’s oceans.

Segment – a “leg” or part of a journey, usually in reference to an air itinerary. One take-off and landing during air travel constitutes a “segment”.

Segment – One leg or portion of a trip. The segment begins when you board the plane and ends when you de-board the plane. (I.e. A connecting flight from San Francisco to New York through Chicago equals 2 segments)

Self-drive – a rental car (British term).

Service non comprise – in French, meaning “service not included”.

Shells – Preprinted brochures with photos, illustrations, and graphics but no text; also called slicks.

Shore excursio n – tours that are purchased as an option when visiting ports of call while on a cruise; can sometimes be bought before you cruise.

Shore excursion – A land tour, usually available at ports of call, sold by cruise lines or tour operators to cruise passengers.

Shoulder season – a period of time between high and low seasons, where prices at a destination are between their highest and lowest, and the crowds are thinner.

Shoulder season – Those periods between the peak and off season when destination demand is moderate.

Sightseeing companies – Organizations that provide local guided tours.

Sightseeing guide – See driver/guide.

Sightseeing tour – Short excursions of usually a few hours that focus on sightseeing and/or attraction visits.

Simple random sample – A sample that draws a group of respondents randomly from all members of the population.

Single Room – A room that is only guaranteed to comfortably accommodate one guest. May also be called a “Standard Room.”

Single Supplement – An additional charge added to a solo traveler, when prices were originally quoted for dual occupancy.

Sleeper – the sleeping compartment aboard a train.

Soft adventure – an outdoor travel experience that is not especially physically demanding, such as a canyon horseback trail ride or a hot-air balloon flight.

Sommelier – A wine professional, usually hired by the most upscale restaurants and establishments, on staff to primarily suggest wine and food pairing to patrons.

Spa – a resort area centered around a mineral springs, hot springs and the like, typically where one can find massage, hydrotherapy, exercise, steam baths, etc.

Special event tour – A travel package that features major happenings, such as concerts or sporting events, as the reason for the journey.

Special fare – Any fare that deviates from normal pricing (typically discounted).

Special interest tour – a tour catering to the needs of a specific interest, such as bird-watching, whale-watching, river rafting, mountain biking, rain forest exploration among many others.

Split itinerary – An itinerary in which part of the group does one thing while the other part does something else.

Split Ticket – Issuing multiple tickets for one round-trip journey. This is done to reduce the total cost of the entire reservation.

Sports Tourism – sports tourism refers to travel which involves either observing or participating in a sporting event staying apart from their usual environment.

Stabilizer – a device on most all cruise vessels, to reduce pitch and roll when at sea – the movement that can cause seasickness. Stabilizers are often pulled in at night in order to allow faster speeds when traveling between ports of call.

Standby – Referring to a passenger who does not have a confirmed seat on the intended flight.

Star Service – a critical guide describing in detail many hotel and cruise ship properties. Can be subjective, as it is based on someone’s opinion, but provides a travel agent with a non-commercial point-of-view.

Starboard – the right side of a ship.

Stateroom – A private cabin or compartment with sleeping accommodations on a ship or train.

Step-on guide – A tour guide who boards a motorcoach to give detailed, expert commentary about the city or area being visited.

Stern – the rear of a ship.

Stopover – a planned stayover in a city for a day or more, while enrooted to another destination. Sometimes adds significantly to the cost of an air ticket.

Strategic plan – A report that describes a company’s mission statement, goals, objectives and strategic actions.

Student visa – permission to enter a country, issued to a student, normally for the purpose of attending school in that country.

Subcontractor – A local operator who provides services for a wholesaler.

Suite – a hotel accommodation with more than one room, or sometimes a single room with distinct sleeping and living areas and often a kitchenette. A suite in a hotel or other public accommodation denotes a class of accommodations with more space and amenities than a typical accommodation room. Luxury or upscale accommodations often have a scaled range of suites progressively increasing in size, luxury and amenities starting with a junior suite and culminating in the largest and most luxurious suite which is often called a presidential or royal suite.

Supplier – any company that supplies travel and/or related services to the traveling public. The actual producer and seller of travel components.

Surface – travel over land that does not involve an aircraft.

SWOT analysis – A summary of a company’s strengths and weaknesses, and the environmental opportunities and threats that will most influence it.

T&E – Travel and Entertainment expenses.

Target market – The group of customers who will be the focus of a company’s marketing efforts.

Tariff – a schedule of prices/fares.

Telemarketing – Direct marketing via the telephone.

Tender – a small boat or ferry that carries passengers from an anchored cruise ship to the pier at a port of call. Many ships are too large for existing port facilities at some destinations, and so they anchor just off shore and “tender “their passengers in for their visit.

Terminal – A building where clients report for trips via train, plane, etc.; also called a depot or a station.

TGV – the term applied to the French high-speed train system.

Theme cruise – a cruise devoted to a specific interest, such as big bands, country western, Star Trek, exercise and weight-loss, cooking and cuisine, and many more. There is usually a theme cruise to suit just about any interest.

Theme tour – A tour that’s designed around a concept of specific interest to the tour takers, such as history or sports.

Through passenger – a passenger who is not disembarking at a particular stop while enrooted to the final destination.

Ticket stock – Blank airline tickets.

Tickler system – A method for monitoring reservations and payments that’s arranged by date and points out late payments so customers can be contacted.

Tiered override pla n – When commissions rise proportionately with a corresponding increase in sales.

Tiered pricing – When suppliers offer different prices to receptive operators, tour operators, and group leaders, so each party can earn a profit by marking up the supplier’s price while still offering a fair price to customers.

Tour broker – See tour operator.

Tour catalog – A publication by tour wholesalers listing their tour offerings. Catalogs are distributed to retail agents who make them available to their customers. Bookings by retail agents are commissionable.

Tour Company – A tour company or tour operator typically combines tour and travel components to create a packaged vacation. They advertise and produce brochures to promote their products, vacation and itineraries.

Tour conductor – the person who accompanies and is in charge of a tour, often on a motor coach tour. See tour director.

Tour departure – The date of the start by any individual or group of a tour program or, by extension, the entire operation of that single tour.

Tour director – Also called tour manager, tour conductor, and tour escort. The person who is responsible for a group on tour and for most aspects of a tour’s execution.

Tour escort – See tour director.

Tour guide – A person qualified (and often certified) to conduct tours of specific locations or attractions.

See also step-on guide, city guide, on-site guide, and docent.

Tour manager – See tour director.

Tour manual – A compendium of facts about a destination, tour procedures, forms, and other information that a tour operator gives to its tour directors.

Tour menu – A menu that limits group clients to two or three choices.

Tour operator – A person or company that contracts with suppliers to create and/or market a tour and/or subcontract their performance.

Tour order – A voucher given to the purchaser of a tour package that identifies the tour, the seller, and the fact that the tour is prepaid. The purchaser then uses this form as proof of payment and receives vouchers for meals, porterage, transfers, entrance fees, and other expenses. See also voucher.

Tour planner – A person who researches destinations and suppliers, negotiates contracts, and creates itineraries for travel packages.

Tour rate – See group rate.

Tour series – Multiple departures to the same destination throughout the year.

Tour – A prearranged, prepaid journey to one or more destinations that generally returns to the point of origin, is usually arranged with an itinerary of leisure activities, and includes at least two travel elements.

Tourism – The business of providing marketing services and facilities for leisure travelers.

Tourist card – a card issued to a visitor in lieu of a visa, usually for a short duration visit.

Tourist – This is the majority of adult travelers, when not vacationing. Tourists may be couples, families, or just a person or two who visit locations.

Tours – a tour is a journey for pleasure which includes the visiting of a number of places in sequence, especially with an organized group often led by a guide.

Tracking study – A survey of customers before and after implementing a promotion campaign to assess changes in consumer behavior.

Trans-canal – passing through the Panama Canal.

Transcon – Having to do with crossing a continent. For example, travel of this sort would be from one end of a continent to another.

Transcontinental – Having to do with crossing a continent. For example, travel of this sort would be from one end of a continent to another.

Transfer – Local transportation and porterage from one carrier terminal to another, from a terminal to a hotel, or from a hotel to an attraction.

Transient Occupancy Tax – Also known as a Bed Tax, it is a City or County tax added to the price of the room.

Transient – A person who stays in a place for just a short while; not a permanent resident, such as a visitor or tourist.

Transit visa – A visa allowing the holder to stop over in a country or make a travel connection or a brief visit.

Transportation – Any method of moving travelers from one point in a journey to another, such as air, ship, rail, and motor coach travel.

Travel advisor – a travel advisor simplifies the time-consuming and complicated process of planning travel for their customers in addition to providing consultation services and entire travel packages. They may book flights, cruises, rental cars and hotels, as well as resort stays and events. Agents cater to a wide demographic, serving both individuals and corporations. They may also concentrate in a special segment of travel; many advisors specialize in leisure, business or group travel, or destination-specific journeys.

Travel advisory – a travel warning issued by the US Department of State, indicating a special caution should be taken in a country due to political unrest, natural disaster, or other special situation. These can be obtained from any good travel agent, on any area you are considering visiting.

Travel agency – Usually used in the travel industry to refer to an ARC-appointed storefront retailer.

Travel agent – A person or firm qualified to arrange for lodging, meals, transportation, cruises, tours, and other travel elements, typically on a commission basis. A travel agent simplifies the time-consuming and complicated process of planning travel for their customers in addition to providing consultation services and entire travel packages. They may book flights, cruises, rental cars and hotels, as well as resort stays and events. Agents cater to a wide demographic, serving both individuals and corporations. They may also concentrate in a special segment of travel; many agents specialize in leisure, business or group travel, or destination-specific journeys.

Travel component – Transportation, lodging, dining, attractions, entertainment, guide services, and other travel elements offered as part of a travel package.

Travel Destination – a place to which one is journeying.

Travel Experience – A travel experience or experiential travel (also known as immersion travel) as it is commonly referred to, is a form of tourism in which people focus on experiencing a country, city or particular place by connecting to its history, people and culture.

Travel Institute – the primary educational and certification arm of the travel industry. Was formerly the “Institute of Certified Travel Agents” (ICTA), located in Wellesley, Mass.

Travel Insurance – Travel insurance is insurance that is intended to cover medical expenses, trip cancellation, lost luggage, flight accident and other losses incurred while traveling, either internationally or within one’s own country.

Travel Itinerary – a travel itinerary is a travel plan or organization of your travel and involves all of the details, times and dates concerning things like airline, cruises and train transportation confirmations, hotel, villa and accommodation reservations, rental car information, restaurant reservations and much more.

Travel Policy – A fluid internal document, pertinent to the company’s culture that outlines the guidelines for business travel and expenses within a company.

Travel rewards – Travel reward programs are often referred to as a loyalty rewards program, and they are generally a campaign devised to generate repeat customers for a particular company by offering a point gratification system for the customers’ business. They are also meant to provide customers with a “thank you” for their loyalty to a company’s product or service. That benefit is typically some sort of discount on certain items or services. Travel specialist – a travel specialist is a travel agent or travel advisor that concentrates in a special segment of travel; many travel agents or travel advisors specialize in leisure, group or business travel, or destination specific travel.

Travel Tours – a travel tour is a journey for pleasure which includes the visiting of a number of places in sequence, especially with an organized group often led by a guide.

Traveler – One who travels.

Travelogues – Many travel websites are online travelogues or travel journals, usually created by individual travelers and hosted by companies that generally provide their information to consumers for free. These companies generate revenue through advertising or by providing services to other businesses. This medium produces a wide variety of styles, often incorporating graphics, photography, maps, and other unique content.

Trip director – An escort for an incentive company. Larger companies reserve this title for the person who directs all personnel and activities for a particular incentive trip.

Trundle Bed – Bed that stores itself under another bed, usually on casters. Often found in smaller hotel rooms or in cramped transport accommodations.

Turn – Airline parlance. A flight that leaves base and returns back to base in the same day. Also known as a turnaround.

Turnaway – A potential reservation that couldn’t be satisfied because the tour (or hotel, ship, etc.) was fully booked.

Twenty-four hour time – used extensively in Europe and other countries, 1pm becomes 1300 hours, 4pm is 1500 hours, etc., up to 2359 ( 1159pm ). Midnight is then considered 2400 or “zero ” hours. 1-20am is then 0120 or “one hour, twenty minutes “and so on. Most schedules and timetables in the majority of other countries are listed in the 24-hour format.

UNESCO World Heritage Sites – a UNESCO World Heritage Site is a place (such as a building, city, complex, desert, forest, island, lake, monument, or mountain) that is listed by the United Nations Educational, Scientific and Cultural Organization (UNESCO) as being of special cultural or physical significance.

Unlimited mileage – No mileage restriction when renting a car.

Unrestricted fare – an airfare that has no special advance purchase, Saturday stay or certain days to travel requirements, and is usually refundable. Many full coach and most first-class fares are unrestricted. An airfare with no limitations. It is typically refundable and has no blackout days.

Upgrade – To move to a better accommodation or class of service.

USTOA – United States Tour Operators Association – a trade association which requires its members to be very financially stable and to have a million dollars or more in funds set aside for consumer protection against defaults. Visit www.ustoa.com for more information.

Value added tax (VAT) – a tax on goods in Europe, which under certain circumstances can be refunded.

Value season – similar to shoulder or low season, when pricing is lower. See off season.

Value – The relationship between the benefits associated with a product or service and the costs of obtaining the product or service. See also perceived value.

Value-added tax (VAT) – A type of tax system which adds a fixed percentage of taxation on products and services at each step of production or service delivery.

Value-based pricing – Pricing a product based on buyer perceptions of value rather than actual product costs.

Variable costs – Costs that change with sales or production levels.

Variance report – A summary of how much a company has gone above or below budget.

Verandah – a roofed-porch, such as connected to a cruise ship stateroom.

VIA rail – the Canadian railway system.

Villas – a large and luxurious country residence. A villa is a fancy vacation home. The word has been around ever since ancient Roman times to mean “country house for the elite.” In Italian, villa means “country house or farm.” Most villas include a large amount of land and often barns, garages, or other outbuildings as well.

VIP experiences – a VIP Experience is the most exclusive way to go behind the scenes or experience a travel destination, accommodation or mode of transportation.

Visa – usually a stamp in a passport allowing entry into a country for a specific purpose and a finite amount of time.

Visa service – a service that can expedite the processing of a visa, sometimes even at the last minute. A fee is charged that varies, depending on the nature of the service needed. Visas are usually stamped into the pages of a valid passport and are issued for varying reasons and periods of time. Not all countries require them, especially for United States Citizens.

Volume incentive – See override.

Volume purchase – The purchase of large quantities of a product or service.

Voucher – Documents that are exchanged for goods and service to substantiate payment that will be or already has been made.

Voyage – a voyage is a long journey involving travel by sea or in space.

Waitlist – A list of clients awaiting transportation or accommodations at times when they are not available. Waitlisted clients are confirmed as a result of subsequent cancellations.

Waiver – a written acknowledgement that a passenger has declined something, such as insurance coverage for a trip, for example. Also, the formal acknowledgement of the waiving or dismissal of a requirement, such as a waiver of a penalty for late booking, etc.

Waiver – A written acknowledgement that a passenger has declined something.

Walk-up – one who purchases an air ticket at the last moment, usually at the airport ticket counter.

Wants – Ways in which a person satisfies a basic need.

Wellness Travel – wellness travel is a category of travel for the purpose of promoting health and well-being through physical, psychological, or spiritual activities

Wet bar – the area of a hotel room that has a bar or other counter space with running water, used for the preparation of drinks.

Wholesale – Sale of travel products through an intermediary in exchange for a commission or fee generally at reduced tariffs.

Word-of-mouth promotion – Personal communication about a product or service from one customer to another.

World Travel Guide – a yearly publication that provides detailed information on most every country in the world, with entries on currency, transportation, climate, visa and passport requirements, sightseeing opportunities, etc. A primary book of knowledge for the professional travel agent.

Yield management – Calculating and analyzing the profits earned per customer.

World Travel Agency, LLC is owned and operated by Michael and Cheryl LaBaw. We are a husband and wife team dedicated to working together with our clients to insure they travel well. World Travel Agency, LLC is an independent affiliate of Andavo Travel, a Virtuoso® Member. Travel should be more than just a journey, it should be a series of unforgettable experiences. We work hard to ensure our clients’ trips are always stimulating, authentic and – above all else – fun... READ MORE

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Globetrotter’s Glossary Of Travel Terms

Wanderlust is a concept that underpins many of the other terms on this list. It is defined as “a strong, innate desire to rove or travel about.”

As Vladimir Nabokov alluded to in his first novel Mary , wanderlust often takes hold in the months leading up to summer: “Nostalgia in reverse, the longing for yet another strange land, grew especially strong in spring.”

A wayfarer is someone who travels, especially on foot.

The term entered English in the mid-1400s as a combination of way meaning “a path or course leading from one place to another,” and fare , a verb meaning “to go; travel.”

Ray-Ban borrowed this poetic-sounding word as the name for their classic model of sunglasses, which took the 1980s by storm thanks in part to Tom Cruise, who famously sported them in the iconic 1980s film Risky Business , and Canadian crooner Corey Hart who invited a generation to consider the merits of sporting shades post-nightfall with his hit single “Sunglasses at Night.”

cosmopolitan

As an adjective, cosmopolitan means “at home all over the world,” and as a noun, “a citizen of the world.”

It can be traced to the philosopher and mathematician Pythagoras, who first applied the Greek term kosmos to the order of the universe or world. The Stoics of ancient Greece developed an ideology of cosmopolitanism that broke from assumptions of Greek superiority, emphasizing instead a shared morality among all people.

Surprising as it may be, the Stoics are not responsible for the pink cocktail that gained notoriety during the run of Sex and the City ; this potable sense of cosmopolitan arose a couple millennia later in the mid-1980s.

Sometimes a weekend getaway can satisfy one’s wanderlust, but other times a longer stay or sojourn is in order. This word can function as a noun or a verb, with senses of “a temporary stay” and “to stay for a time in a place; live temporarily,” respectively.

It can be traced to the Latin word subdiurnare , which translates roughly as “to spend the day.”

Today’s definition of traipse emphasizes an easygoing manner of travel: “to walk or go aimlessly or idly or without finding or reaching one’s goal.”

But, over the course of its lifetime, traipse has emphasized elements of untidiness, as in the following definition from Oxford English Dictionary : “to walk with the dress trailing or bedraggled.” An association with gender also shows up in the related word trape , a now-obsolete verb meaning “to walk or run about in an ideal or slatternly manner”; slattern is a pejorative term for a slovenly, untidy woman or girl.

globetrotter

In addition to describing a theatrical basketball player who calls Harlem home, the word globetrotter can refer to a person who travels regularly or frequently to countries all over the world.

A trot is a gait of horses that’s in between a walk and a run. By the mid-1500s, the word trotter was being used to refer to a person who moves about briskly and constantly. Globetrotter emerged in English three centuries later, in the late 1800s, as technologies were evolving on land and on sea that facilitated travel of a more frequent and widespread variety.

peregrinate

This term means “to travel or journey, especially to walk on foot.” It can be traced to the Latin peregrinari meaning “to travel abroad.”

By the time peregrinate entered English in the late 1500s, English speakers were already using its adjectival cousin for a migratory bird renowned for its speed, the peregrine falcon .

If you prefer epicurean adventures over pilgrimages, gallivant may be your travel term of choice. This word means “to wander about, seeking pleasure or diversion.”

Etymologists posit that the term could be a humorous variation of the verb gallant . Both of these verbs carry senses involving flirtation, which adds an element of intrigue to any vacation.

Can you guess the definition?

[ dop - uh l-gang-er ]

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Travel and exploration are integral parts of the human experience, offering opportunities for adventure, relaxation, and learning. If you're a language learner, understanding the travel vocabulary can enrich your travel experiences and communication. This guide aims to expand your vocabulary by introducing various trip-related terms, making your next adventure even more rewarding.

Vacation vocabulary

Leisure trips are all about exploring and enjoying the world at your own pace. They offer a chance to escape from the daily grind and indulge in activities that bring you joy and relaxation. Whether you're seeking a tranquil beach holiday or an exciting city adventure, leisure trips cater to a wide range of interests and preferences.

• Vacation . A general term for a leisure trip away from home for relaxation and enjoyment.
• Staycation . Enjoying a vacation in your own city or home, exploring local attractions.
• Cruise . A journey by ship, visiting different places, often with entertainment on board.
• Safari . An adventurous trip to observe wildlife in their natural habitat, usually in Africa.
• Road Trip . A long-distance journey on the road, typically by car, exploring multiple destinations.
• Backpacking . Traveling with minimal luggage, often on a budget, and staying in hostels or camping.
• Pilgrimage . A religious journey to a sacred place or site of importance to a particular faith.
• Retreat . A trip focused on relaxation, wellness, or spiritual growth, often in a secluded place.
• Honeymoon . A romantic trip taken by newlyweds shortly after their wedding.
• City Break . A short vacation spent in a city, exploring its culture, history, and attractions.

Leisure trips are a fantastic way to recharge your batteries and create memorable experiences. They provide an opportunity to explore new cultures, indulge in your hobbies, or simply relax in a new environment. As a language learner, this vacation vocabulary can be a wonderful opportunity to practice language skills in real-world settings.

Types of Business Trips

Business trips are primarily focused on professional development and work-related tasks. However, they can also offer unique opportunities to explore new cities, cultures, and experiences. These trips are a great way to network, learn, and grow in your professional field while sometimes enjoying a bit of leisure.

• Conference . A formal gathering for discussion, typically involving experts in a particular field.
• Seminar . A meeting for training or sharing information on a specific topic or industry.
• Trade Show . An event where companies in a specific industry showcase and demonstrate their new products.
• Corporate Retreat . A getaway with colleagues or clients, often for team-building or strategic planning.
• Networking Event . An event focused on meeting and interacting with professionals in your field.
• Site Visit . A trip to inspect or review a location for business purposes, such as potential investments.
• Client Meeting . Traveling to meet with clients or potential clients, often to discuss business opportunities.
• Incentive Trip . A reward trip given to employees for achieving specific business goals.
• Research Trip . Traveling to gather information or data for a project, study, or business development.
• Lecture Tour . A series of lectures given by a speaker in different locations.

Business trips can be more than just meetings and conferences; they can be enriching experiences that broaden your professional and personal horizons. They offer the chance to develop new skills, meet diverse people, and understand different business cultures. For language learners, they provide a practical context to apply language skills in a professional environment.

Adventure and Special Interest Trips

Adventure and special interest trips are designed for those who seek more than just a getaway. These trips cater to specific passions or hobbies, offering unique and immersive experiences. Whether it’s diving into the deep sea, hiking through mountains, or exploring culinary delights, these trips promise excitement and personal growth.

• Eco-Tour . A trip focused on observing and appreciating natural environments, often involving conservation efforts.
• Ski Trip . A journey to a ski resort for skiing or snowboarding.
• Culinary Tour . A trip centered around experiencing and learning about local cuisines and cooking techniques.
• Volunteer Tourism . Traveling to offer your services for free, often for humanitarian, educational, or environmental causes.
• Scuba Diving Trip . A journey specifically to engage in scuba diving, often in exotic marine locations.
• Photography Tour . A trip focused on taking photographs, usually guided by a professional photographer.
• Wine Tasting Tour . A trip to visit vineyards and wineries, sampling different types of wines.
• Music Festival . Traveling to attend a music festival, often featuring various artists and genres.
• Historical Tour . A journey focusing on visiting historical sites and learning about the past.
• Wildlife Tour . A trip specifically to observe and learn about wildlife in their natural habitats.

Adventure and special interest trips provide enriching experiences that go beyond the ordinary. Understanding these traveling words, you amy delve deep into your interests, challenge yourself, and create unforgettable memories. For language learners, these trips are a way to connect with others who share your interests and to practice language skills in specialized contexts.

Educational Trips

Educational trips are journeys with the primary purpose of learning and gaining knowledge. They are an excellent way for you to immerse yourself in a new environment while acquiring new skills or information. These trips can range from school field trips to academic research expeditions.

• Field Trip . A short journey by students and teachers to explore and learn outside the classroom.
• Study Abroad . Traveling to another country to study at a foreign educational institution.
• Language Immersion . A trip focused on learning and practicing a foreign language in its native environment.
• Cultural Exchange . Traveling to experience and learn about a different culture, often living with a local family.
• Archaeological Expedition . A journey to excavate and study historical or prehistoric sites.
• Educational Cruise . A sea voyage that includes lectures and learning activities related to various subjects.
• Research Expedition . Traveling specifically for academic or scientific research purposes.
• Art Tour . A trip visiting museums, galleries, and art studios to study art and art history.
• Historical Reenactment . Participating in recreations of historical events or eras.
• Astronomy Camp . A trip focused on observing celestial objects and learning about astronomy.

Educational trips offer a unique blend of travel and learning experiences. They allow you to explore new places while expanding your knowledge and skills. These trips are not just about seeing new sights but also about deepening your understanding of the world.

Wellness and Health Trips

Wellness and health trips focus on improving your physical, mental, and spiritual well-being. They are perfect for rejuvenating your body and mind, offering a break from the stresses of everyday life. These trips can range from spa retreats to fitness boot camps.

• Spa Retreat . A relaxing trip to a spa, focusing on health and beauty treatments.
• Yoga Retreat . A journey to practice yoga, often in a serene and natural setting.
• Medical Tourism . Traveling to another country for medical treatment or surgery.
• Detox Retreat . A trip focused on cleansing the body through special diets and therapies.
• Fitness Boot Camp . A rigorous exercise-focused trip, often with personal training and nutrition advice.
• Thermal Bath . A trip to hot springs or thermal baths for relaxation and health benefits.
• Meditation Retreat . A journey to practice meditation, often in a peaceful and secluded location.
• Holistic Healing . Traveling to receive alternative therapies for overall wellness.
• Adventure Therapy . Engaging in outdoor activities as a form of physical and mental therapy.
• Weight Loss Camp . A dedicated program focused on exercise, diet, and lifestyle changes for weight loss.

Wellness and health trips provide an opportunity to focus on your personal well-being. They offer a chance to step away from your daily routine and focus on health, relaxation, and self-care. These journeys are not just about travel; they're about transforming your life for the better.

In this guide, you’ve explored a wide range of traveling terms. From leisure vacations to business conferences, and adventure tours to culinary expeditions, each term opens a window to a new world of experiences. As a language learner, you now have a richer vocabulary to share your travel stories, plan your adventures, or navigate your business trips.

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Do you have a glossary of travel, tourism & hospitality terms?

Every industry has its own jargon and lingo. tourism is no different. here's a great list of tourism terms that you should know..

The list has been compiled by the world-class team of strategists, consultants, educators and established tourism experts at the nonprofit Tourism Academy . Our team offers relationship powered professional development, trade marketing, tourism development and consulting solutions. 

Glossary of Tourism Terms

adventure travel:  a type of niche tourism, involving exploration or travel with a certain degree of risk (real or perceived), and which may require special skills and physical exertion 

affinity group : a group of people linked by a common interest or purpose. See also pre- formed group. 

agent : one who acts or has the power to act as the representative of another. A person whose job it is to arrange travel for end clients (individuals, groups, corporations), confirming travel components and simplifying the planning process for customers, providing consultation services and travel packages. 

American Bus Association (ABA) : A trade organization consisting of member bus lines throughout the country. www.buses.org 

American National Standards Institute (ANSI): A private non-profit organization that oversees the development of voluntary consensus standards for products, services, processes, systems, and personnel in the United States. www.ansi.org

American Society of Travel Agents (ASTA):  The oldest and largest travel agent organization in the world with travel agents being the primary members. Other companies providing travel industry products and services can be associate members. www.astanet.com 

Application Programming Interface  ( API) : a code that allows two software programs to communicate with each other. 

attrition : Shortfall of sleeping room block pick-up or food-and-beverage projections from numbers agreed to in a contract. Penalties for attrition may be outlined in a contract’s attrition clause. 

Average Daily Rate (ADR) : a statistical unit that represents the average rental income per paid occupied room in a given time period. 

back of house : a business term that refers to parts of a business operation that customers do not see. This may refer to mechanical rooms, accounting offices, kitchens, and those persons who are engaged in those areas. 

block : a group of rooms, tickets, seats or space reserved for a specific customer - usually for a set period of time. Room blocks are commonly reserved for conventions, meetings or groups in general. Room blocks may also be allocated to high volume buyers (wholesale, receptive, tour) who intend to sell them as tour components on an ongoing basis. A room block is usually under a firm agreement and is for a set period of time. 

Brand USA : A public/private partnership to promote inbound tourism to the United States and communicate US entry/exit policies. Also known as the Corporation for Travel Promotion. www.thebrandusa.com 

bulk pricing : the practice of offering exceptionally low, typically non-commissionable rates to high volume buyers who purchase a specified number of units to resell at a mark up. 

campaign : A specific, defined series of activities used in marketing a new or changed product or service, or in using new marketing channels and methods. 

Certified Tour Professional (CTP) : A designation administered by the National Tour Foundation and conferred upon tour professionals who complete prescribed evaluation requirements. 

certificate:  an official document attesting to a fact such as a level of achievement in a course of study or training.

certification: the action or process of providing someone or something with an official document attesting to a status or level of achievement. See also: American National Standards Institute

certified: officially recognized as possessing certain qualifications or meeting certain standards. 

Certified Travel Counselor (CTC) : A designation conferred upon travel professionals who have completed a travel management program offered by the Institute of Certified Travel Agents. 

Certified Meeting Planner (CMP) : A designation conferred upon convention and meeting management professionals who have completed an application and written exam offered by the Events Industry Council. 

channel manager : a system or platform that coordinates the distribution of product details, inventory and pricing in real time across multiple sales “channels” 

charter : to hire for exclusive use any aircraft, motorcoach, cruise ship or other vehicle 

class of service : a parameter used to differentiate the types of accommodation offered by travel suppliers, often denoted by fare code on air tickets. Classes may reflect differences in space, comfort, amenities and cabin service. Ex: First Class, Business Class, Coach Class or please hold this chicken until we land. 

commercial rate : A special rate given by a hotel or rental car, motor coach, bus or passenger transport company to an organization based on either the volume of business done or the type of accommodation or rental car. Also referred to as a corporate rate. 

commission : The varying amount paid by suppliers to travel agents for the sale of travel products and services. 

commissioned tours : A tour available for sale through retail and wholesale travel agencies, which provides for a payment of an agreed upon sales commission either to the retail or wholesale seller.

complementary : goods or services that add to the value of another good or service. Ex: peanut butter complements jelly

complimentary (comp) : Service, space or item given at no charge.

complimentary (comp) ratio : The number of rooms, tickets, meals or service items provided at no cost based on the number of occupied rooms.

• The industry standard is one complimentary room per 20-50 rooms occupied per day. 
• The industry standard for ticketed attractions and restaurants is one complimentary admission/meal per 10-20 paid. 

complimentary registration : Waiver of registration fees. 

concierge : a hotel employee whose job is to assist guests by arranging tours, local transportation, making reservations for theater or restaurants, etc. 

Convention & Visitors Bureau (CVB) : A nonprofit organization supported by bed taxes, government budget allocations, private memberships or a combination of these. A CVB promotes tourism, encourages groups to hold meetings and trade shows in its city, and assists groups before and during meetings. 

consolidator : a person or company which forms groups to travel using group rates on to increase sales, earn override commissions or reduce the possibility of tour cancellations. 

consortium : a loosely knit group of independently owned and managed companies such as travel agencies, tour operators, hotels, or other suppliers, with a joint marketing distribution process 

convention and visitors bureau (CVB) : a nonprofit local organizations charged with representing (and promoting) a specific destination. CVBs are funded by transient room taxes, government budget allocations, private membership dues, sponsorship sales and program participation fees, or a combination of these mechanisms.  See also: destination marketing organization 

co-op marketing: outreach activities that help multiple suppliers reach the target audience by sharing costs, resources and tactics. 

course: a series of lessons or modules to teach the skills and knowledge for a particular job or activity. 

destination : a place where travelers might visit. This may be any neighborhood, city, region or country that can be marketing as a single entity for tourists. 

destination management company (DMC) : Company or professional individual engaged in organizing tours, meetings of all types and their related activities. Also referred to as a ground operator. 

destination marketing organization (DMO) : A nonprofit marketing organization for a city, state, province, region or area whose primary purpose is the promotion of the destination.  See also: convention & visitors bureau 

direct spend : the value of goods and services purchased by tourists (e.g., attraction ticket, hotel room rate and meals) 

double double : refers to a room containing two separate double beds, capable of sleeping up to four guests comfortably, sometimes referred to as a “quad” 

double occupancy rate : the price per person for a room that will be shared between two people 

dynamic pricing : the practice of varying the price for a product or service to reflect changing market conditions, in particular the charging of a higher price during times of greater demand. This is the opposite of static pricing. 

educational travel : a type of niche tourism, built around learning objectives, often to the benefit of students and/or those who share a common interest, hobby or profession 

emerging market : A group of customers who do not provide as much business as the target markets, but show interest in the destination. 

escort : a person employed or contracted by a seller of packaged travel product who accompanies tour participants from point to point often acting as a the tour operator liaison and onsite problem solver. 

escorted tour : a packaged, pre-planned itinerary that includes the services of a tour manager or tour escort who accompanies participants for the full duration of the tour 

escrow : a legal concept and financial instrument whereby assets are held by a third party on behalf of two other parties that are in the process of completing a transaction. In many places, agents and tour operators are required by law to maintain customer deposits and pre-payments in escrow until the time of service. 

excursion : a trip made for leisure, education or physical purposes. It is often an adjunct to a longer journey, cruise or visit to a place. 

familiarization tour (FAM) : A program designed to acquaint participants with specific destinations or services. Offered in groups and on an individual basis. 

folio : an itemized record of guest charges and credits, often referred to as a guest bill or statement. 

frequent independent travel (FIT) : A custom-designed, pre-paid travel package with many individualized arrangements. An FIT operator specializes in preparing FITs documents at the request of retail travel agents. FITs usually receive travel vouchers to present to onsite services as verification or pre-payment. Also known as foreign individual/independent travel or frequent individual travel. 

front office : a business term that refers to a company’s departments that come in direct contact with customers. 

gateway : a city, airport, port or area where visitors arrive. International gateway refers to places where foreign visitors may first enter a country. 

ground operator : a company or individual providing local accommodations, transfers, ticketing and related services.  See also: receptive operator 

group booking : Reservation for a block of rooms for a single group. 

group tour : A prearranged, prepaid travel program for a group usually including transportation, accommodations, attraction admissions and meals. Also referred to as a package tour. 

guaranteed departure : a tour that will definitely operate on the day it is scheduled and will not be cancelled. 

Horizontal Market : audiences for products or services that are not easily distinguished by consumer characteristics. Examples of horizontal markets include those for computer security, legal or accounting services. 

Hospitality Sales and Marketing Association International (HSMAI):  A trade association for hotel sales, marketing and revenue management professionals. 

hotel classifications : Classification of a hotel by its amenities, facilities, service and cost. Qualifications and terms may vary by country. 

• limited service or economy  is generally a reasonably priced, generally providing a bed, telephone, TV, shower and free parking. They often do not have room service or a restaurant. 
• full service  may refer to a property of any price category that offers some meeting space and features a restaurant onsite 
• moderate  medium-priced property with services and amenities such as a restaurant and possibly conference rooms. 
• upper moderate  is a property that offers special services such as a first-rate restaurant, banquet and conference rooms, valet service, room service, cable TV, and a host of other amenities. 
• luxury or deluxe  is a top-grade hotel or resort offering the highest service and the maximum variety of amenities. All rooms have a private bath, and all the usual public rooms and services are provided. 
• boutique  is loosely used to describe properties that have typically between 10 and 100 rooms and often contain luxury facilities in unique or intimate settings with full service accommodations. 

hub and spoke : a style of tour that has guests staying in a single location with excursions to nearby destinations 

incentive tour : travel experience offered to stimulate employee productivity or as a reward for sales agents 

incidentals : items not included in the package price 

inclusive : referring to a package or product price that includes all of the varying components, taxes and gratuities for a flat rate. An inclusive tour may include transportation, lodging, transfers, etc. for a set price. An inclusive meal might include food, drink, tax and gratuity. 

independent tour : a style of travel packaging that allows visitors to move about without the accompaniment of a tour manager or escort 

indirect spend : the value of all goods and services used to produce tourism output. (e.g., toiletries for hotel guests, ingredients for meals and plastic used in souvenirs) 

International Inbound Travel Association (IITA) : A trade association of inbound receptive tour operators and suppliers from the US. Formerly RSAA Receptive Services Association of America. 

incentive travel : A travel reward given by companies to employees to stimulate productivity. Also known as an incentive trip. 

inclusive tour : A specific package in which all components of the package are part of the price. Generally, an inclusive package includes transportation, lodging, meals, gratuities and taxes, and some form of sightseeing or rental car. The terms and conditions of a tour contract should specify exactly what is covered. Also referred to as an all-expense tour and an all-inclusive tour. 

inclusive rate : The rate charged to an operator that includes all service, tax, gratuities and additional fees. 

IPW : A computerized scheduled appointment show for international tour operators always held in the United States and sponsored by U.S. Travel Association. Formerly known as Pow Wow. 

itinerary : a schedule of travel components put together by an agent or operator. 

leg : a portion of a journey between two scheduled stops.

lesson: an amount of teaching given at one time; a period of learning or teaching.  

market segment : a group of consumers or buyer types that share one or more common characteristics, lumped together for sales or marketing purposes. 

markup : the difference between the cost of a good or service and its selling price. 

meet and greet : Pre-purchased service for meeting and greeting a client upon arrival in a city, usually at the airport, and assisting the client with entrance formalities, baggage and transportation. 

microlearning : a tool for training, teaching and development that delivers content in small, very specific bursts. 

module: each of a set of standardized parts or independent units that can be used to construct a more complex structure such as an item of furniture or a building. multiple lessons may be combined to create a module.  

motor coach : A large, comfortable, well-powered bus that can transport groups and their luggage over long distances. Motor coaches are normally able to accommodate 46 to 54 passengers. 

motor coach tour operator : A company that creates tours in which group members are transported via motor coach to their destination, itinerary activities and back. 

mystery tour : a short journey, usually in a bus, that people make for pleasure without knowing where they are going. 

NAJ : Producers of the RTO (receptive tour operator) summit and similar small trade show formats with a regional focus. Also referred to as North American Journeys 

net rate : A wholesale rate for groups (usually 10-15 people) which an operator may add a mark up. 

NTA (formerly National Tour Association) : A trade association of North American motor coach tour operators. www.ntaonline.com 

occupancy : the percentage of available rooms in use during a given period. 

online travel agent (OTA) : a travel website that specialized in the sale of travel products to consumers 

outbound operator (or outbound tour) : A company or tour that takes groups from a given city or country to another city or country. 

Ontario Motor Coach Association (OMCA) : A trade association of motorcoach operators based in and around Ontario province. 

package : Travel arrangements with two or more components offered for one price, inclusive of all taxes. Also refers to a single-fee booth package offered by show management. 

packager : An individual or organization that coordinates and promotes the development of a package tour and establishes operating procedures and guidelines for that tour. 

performance tour operator : A tour operator company that focuses on planning trips for groups that must perform while traveling like school bands, choral groups, etc. 

plus plus : a term used to describe a product price that does not include taxes, gratuities and/or service charges. Ex: The meal is $15 plus tax and gratuity OR $15++. 

pre- and post-trip tours : Optional extension or side trip package offered before or after a meeting, gathering or convention. 

pre-formed group : a group that contacts the tour operator to plan travel exclusively for the group members. 

rack rate : the normal rate of a product or service, before any discounts, commissions or net price arrangements 

receptive operator : A tour operator who provides local services, transfers, sightseeing, guides, etc. Many large receptive operators develop packages and sell them through wholesale tour operators in foreign countries. Also referred to as a ground operator, an inbound tour operator, a land operator, an RTO and a receiving agent. 

retail tour : A tour put together by a tour operator and sold to individuals.

request for proposal (RFP) : A document that stipulates what services the organization wants from an outside contractor and requests a bid to perform such services.

retailer : one who sells directly to the consumer.  See also: travel agent 

return on investment (ROI) : Net profit divided by net worth. A financial ratio indicating the degree of profitability. 

revenue per available room (RevPAR) : A measure used by hotels that divides revenue for a given time period by the number of available rooms for the same time period. 

sales mission : Intense selling effort in a particular locality; calling upon qualify leads. Usually performed by a group of people who may or may not all be in a sales capacity but have an interest in meeting with the same buyers. 

Seasons  (from a buyer/operator perspective): 

• looking The time of year when tour operators are looking at for new activities & vendors to include in future trips. Also known as product or catalog development season. 
• selling The time of year when tour operators are focused on reaching out to their customers, promoting future trips and selling packaged travel programs. 
• booking The time of year when tour operators are booking and confirming tour components they plan to utilize. 
• travel The time of year when the majority of the tour operators’ customers are traveling. 

Seasons  (from a supplier perspective): 

• off-season The time of year when tourist traffic, and often rates, are at their lowest because of decreased demand. Also referred to as low season, off-peak or value season. 
• peak season The time of year when demand and price is at a premium. Also known as high season. 
• shoulder season The season between peak season and off-season when demand is average and the travel product will not produce the highest price but does not need a deep discount to generate traffic.

series : describing a piece of business or scheduled itinerary that takes place on a regular frequency 

site inspection : Personal, careful survey of property, facility or area.

Skål  is a professional, fraternal organization of tourism leaders around the world, promoting global tourism and friendship. 

SMERF : Meetings acronym for a category of meeting market segments including social, military, educational, religious and fraternal type groups. These organizations often are looking for value when selecting a meeting destination. 

supplier : The actual provider of a travel product such as the hotel, attraction, restaurant, airline or car rental agency; not the travel agent or tour operator selling the product. 

STAR (STR) Report : a tool used to measure hotel performance against competitive aggregates and within local markets. Data is collected and distributed by strglobal 

static pricing : the practice of maintaining the same price for a product or service at all times regardless of changing market conditions, trends and demand. This is the opposite of dynamic pricing. 

Student Youth Travel Association (SYTA) : a trade association representing tour operator companies that specialize in student travel. www.syta.com 

tariff : a schedule of rates for a good or services provided by a supplier 

tiered pricing : A pricing structure that offers a variety of price points for different customer types. For more or suggested rates by buyer type. 

tour operator : A person or company that negotiates discount rates, packages travel products, prints brochures, and markets these travel products through travel agents or to the general public. 

tour vouchers : Documents issued by tour operators to be exchanged for accommodations, meals, sightseeing, admission tickets and other services. Also referred to as coupons and tour orders. 

tourism : travel for business or pleasure; also the theory and practice of touring, the business of attracting, accommodating, and entertaining tourists, and the business of operating tours. Tourism may be international, or within the traveler’s country. 

tourism ambassador: an individual possessing the knowledge, skill and training to represent a destination, assist tourists and create better visitor experiences. 

Tourism Cares : A charitable organization that focuses on helping preserve the travel experience for future travelers. www.tourismcares.org 

trade association : Group of persons employed in a particular trade.

trade publication : A magazine or newsletter that targets a specific industry. 

trade show : Exhibit of products and services that is targeted to a specific clientele and not open to the public. 

travel agent (or travel agency) : Person or firm qualified to advise and arrange for travel needs such as hotel rooms, meals, transportation, tours and other travel elements. Represents all travel suppliers worldwide. Also referred to as a retailer. 

Travel Alliance Partners (TAP) : A member-owned organization of tour operators that work together to develop unique itineraries within their respective regions, cross-promote products offered by other members and leverage their collective buying power. www.tapintotravel.com 

travel receipt : purchase of travel and tourism related goods and services by visitors. These goods and services include food, lodging, recreation, gifts, entertainment, local transportation and other items incidental to travel. 

United Motor Coach Association (UMA) : North America's largest association for operators of motorcoach companies providing charter, tour and regular route services. www.uma.org 

United States Tour Operators Association (USTOA) : A nationwide organization of tour operators offering protection for travelers purchasing member travel products by way of a multi-million-dollar bond. www.ustoa.com 

Upsell : sales technique where a seller induces the customer to purchase more expensive items, upgrades or other add-ons in an attempt to make a more profitable sale 

U.S. Travel Association : The national, nonprofit association representing all components of the U.S. travel industry. (formerly known as TIA - Travel Industry Association of America) www.ustravel.org 

Vertical Market : used to identify areas where vendors offer goods & services specific to a group of customers with specialized needs. Examples may include customers identified by their areas of origin, age range(s) or interest types. 

Visa : a conditional authorization granted by a country to a foreigner, allowing them to enter, remain within, or to leave that country. 

voluntourism : the act or practice of doing volunteer or charitable work as needed in the communities where one is vacationing 

voucher : documents or digital codes issued to consumers by tour operators that may be exchanged for tour components 

walk-through : Review of meeting details, or inspection of function room or trade show floor prior to event. 

webinar : Short for web-based seminar, a presentation, lecture, workshop or seminar that is transmitted over the web. A key feature of the webinar is its interactive elements – the ability to give, receive and discuss information. Contrast with webcast in which the data transmission is one way and does not allow interaction between the presenter and the audience. 

wholesaler : A company that creates and markets inclusive tours and FITs for sale through travel agents. Often used interchangeably with “tour operator,” but several distinctions should be drawn: a wholesaler presumably sells nothing at retail, a tour operator does both; a wholesaler does not always create his or her own products, a tour operator virtually always does; and a wholesaler is less inclined than a tour operator to perform local services. 

World Tourism Organization (WTO) : An organization created to promote and develop tourism in the interest of the economic, social and cultural progress of all nations. www.world-tourism.org

About the Author

Stephen Ekstrom is the Chief Strategist at The Tourism Academy | tourismacademy.org, featured speaker at numerous tourism industry conferences, travel writer and host of the Business Class podcast.

The A to Z of the tourism industry

Let’s be honest. We’ve all been in that scenario where you find yourself stumped with a travel acronym that you can’t quite remember! We don’t blame you for feeling frustrated by it all… travel is a complex industry and understanding (and remembering!) all of the jargon, terminology and acronyms can sometimes feel like you are learning an entirely new language.

Lucky for you, we’re making things a bit easier. Drawing from our team’s experience through creating travel software, and decades working as travel professionals ourselves we wanted to share the knowledge and create your very own Tour Operator Software glossary. 

Bookmark it for times of need, skim over it to get refreshed, or share it with your industry friends and colleagues.

Adventure Tourism

The adventure tourism industry has developed for those thrill-seekers looking for a holiday jam-packed full of activities. From whitewater rafting to dog sledging to glacier exploration, Adventure Tourism isn’t for the faint-hearted.

Average Daily Rate (ADR)

The ADR is used to track performance and measures the average income for each paid room over a certain time period. 

Business Development Manager (BDM)

As a tour operator, travel agent or DMC , you are most likely going to be working closely with a Business Development Manager (BDM). These are the sales representatives for suppliers, therefore a good relationship with the BDM is likely to serve your business well!

Blackout Dates

There are often dates when particularly awesome promotions or sales don’t apply. This is usually because of holiday periods or big events where suppliers anticipate that there is going to be an increased demand during that time.

Customer Relationship Management (CRM)

Nowadays, CRM software is used by almost every organisation, both in and outside the travel industry. At its simplest form, a CRM allows you to store contact details of your customers and prospective customers. More complex CRM’s allow you to keep track of customers food allergies to pet names (and everything in between). Learn how to get the most out of your CRM here

Once upon a time, data would be stored on a local computer. However, the birth of Cloud computing means that platforms are able to store their information on remote servers. Meaning you can access your online information from any device at any time.

Cross season pricing

With the change of season often a change in pricing also comes for many tour operators. Tour operators may adjust their pricing in either direction to accommodate the decrease or increase in business during these times – See Low Season Travel. 

Destination Management Company (DMC)

Known for their deep local knowledge, DMC’s are organisations that specialise in offering tours, logistics, and planning services for a particular destination. Often known for re-selling their services to tour operators.

This one is just what it sounds like; how long someone ‘dwells’ or stays in a certain place. It’s relevant to the tourism industry as it refers to the amount of time a customer spends at a certain activity or accommodation – this is useful to know when planning and creating tailor-made itineraries. 

Demand-Based Pricing

Pricing does not have to stay the same all the time, it can fluctuate based on the amount of people interested in a product of service. In the tourism industry, this pricing model is commonly used and operates under the same principle as Cross-Seasonal Pricing above. As a tour operator, this may affect your own pricing or the pricing of the suppliers you use.

As more people and businesses are becoming aware of the environmental impact that travel can have, the niche market of ecotourism is developing. This type of tourism works to ensure that environmental impacts are minimised at every opportunity and is driven by both the tourist and the tourism industry. Learn more about ecotourism and sustainable travel here.

Also known as Electronic Commerce or EC, this is any form of commercial transactions conducted via the internet. For example, your customers might book and pay for their tour online, using e-commerce platforms.

Free Independent Travellers (FIT)

This is a bit of a contentious one, we found 6 slightly different definitions in our search alone! Regardless of whether the F stands for Free, Foreign or Fully, the underlying definition is the same: FIT’s are people who shy away from mass tourism and want to travel with people they know. They want a tailor made itinerary created based on their unique needs, passions and interests. They do not travel with group tours or by a schedule imposed by others. 

Fragmentation

Globalisation has meant that travellers are able to shop around for the cheapest rate and source their trip from multiple different suppliers. Read more about travel industry fragmentation here .

Far from researching everything that there is to know about every destination in the world, travel agents often go on famils. This is a scouting trip; to be able to give some insider knowledge about the destinations they are sending their customers to. Famils are also often organised and paid for by airlines or suppliers in an effort to encourage you to promote their offering.

This is the final rate that your customers pay for your service, ie. the cost plus your commission.

Hotels will sometimes offer a discounted rate for hotel rooms if you book more than 5 rooms at a time.

Group Tour/GIT

Also known as Group Incentive Tour (GIT), packaged trips or escorted tours, a group tour has a set date, price and itinerary. The itinerary may include portions of free time with optional activities to choose from but the travellers are limited to what the tour offers. The group is made up of a variety of travellers.

Heritage Sites

The UNESCO World Heritage Sites are popular tourist destinations listed by UNESCO as having cultural or environmental significance.

Inbound Tour Operator

A tour operator based in a specific destination country who plans itineraries and organises travel arrangements or conducts tours for travellers based elsewhere.

Travellers often want to stop over in a transit country to refresh when taking long-haul flights. The second flight of their journey may be with a different airline that fits in with their travel times and needs. The Joint Fare is the fare for both of these flights combined.

Carrier Confirmed. An abbreviation used when booking airline tickets.

Low Season Travel

Also called off-peak travel, certain destinations are less popular during different times of the year (think of a tropical island in the middle of the rainy season). Often, rates also drop during these times – see cross season pricing

Luxury Tour Operator

These tour operators work with often high net worth customers who are looking for a luxury holiday for them or their family. Their travel plans may include private yachts, helicopters or exclusive, VIP experiences – the sky’s the limit.

A supplier may increase their rate at a time in which there is a higher demand for their offering. For example, flights and accommodation in a popular destination will increase during school breaks where there are lots of families travelling.

Market Segment

Identifying a market segment is an ideal way to make sure that your offering is being marketed to and attracting the right type of customers. This is especially important for niche tour operators who may specialise in adventure tourism in Canada for under 30’s for example.

The price of the flights, accommodation etc without the agent’s commission added.

Online Booking System

An easy way for customers to book (or reserve) an offering online and receive confirmation without having to go through an agent.

Outbound Tour Operator

The opposite of an Inbound Tour Operator , an Outbound Tour Operator or OTO typically offers trips to a variety of destinations, some or all of which are not in the country that the tour operator is based in.

Online Travel Agency (OTA)

An online travel agency is a web-based marketplace where people can go to research, plan and book travel products or services. For many tour operators working with or listing their products or services on an OTA allows them to be seen by a wider audience.   

Pax is travel industry jargon that refers to the number of passengers ie. 2 pax. It also extends to the number of guests, diners or participants.

An easy and popular way to travel is by buying packages. These often include accommodation, travel and some meals. 

Peak Season

Peak season, also known as the high season, is the time of the year when most people are travelling to or around a destination. This means that travellers will experience bigger crowds and higher costs. Pre-booking activities or experiences well in advance may also be required to ensure travellers can do what they want to at the destination during the peak season.

Also known as a proposal, it is a document that details the planned itinerary and the costs associated with the trip. It is usually supplied by a tour operator or travel agency based on a discussion about what the traveller wants. By providing a quotation it makes it easier to compare details before selecting the ideal trip for themselves.

A company who resells and markets tours and activities for a specific destination, country, region or specialisation.

Although not specifically related to travel, Search Engine Optimisation is an aspect of digital marketing that is crucial for travel businesses in this day and age. SEO refers to the way that you can make sure your website ranks highly in organic search results – increasing your visibility. Read more about how to make sure your website is serving you well here .

You may have been to a website where an alert popped up notifying you that the website was not secure – not a great first impression, right? The Secure Sockets Layer (SSL) is the standard way to reassure your customers that your site is safe, by creating an encrypted link between your browser and the server. Read more about the importance of SSL certification here .

Single Supplement

A single supplement is a surcharge applied to a single person staying in a room usually intended for two or more people. The surcharge usually applies when a room is charged per person and is essentially to cover the cost of only receiving a single payment for a room that they usually get two payments for.

Travel/Trade Association

Travel associations and communities exist to service those in the travel industry who wish to network with, collaborate and be supported by others in the industry. These associations can be niche or broad and often provide fantastic resources and support to help your business thrive! There are a lot out there but don’t worry, we’ve got the down-low on travel associations and luxury travel communities for you.

TTL (Ticket Time Limit)

This is the time limit that businesses (often airlines) give for a ticket to be purchased to avoid cancellations or expiration of the fare.

Target Market

Unfortunately, no one can please everyone. That’s why when you are marketing your tour operator business, it pays to think about who your target market is – the demographic or type of people you expect to be most interested in your offering. Specialise your business offering to this target market to get more joy from your marketing efforts.

This is a payment method used mainly in China, however, Union Pay is also becoming increasingly available and accepted internationally, opening doors for many Chinese tourists to use this payment method during their travels.

From production to consumption, Value Added Tax may be added to products or services each time they are bought or resold for a profit. Also known as goods and services tax, VAT may apply when tours or activities are resold by a wholesaler. 

Waitlist (WL)

Travellers may wish to buy waitlisted tickets in order to save costs. This means that they are placed on a list and will wait to take the place of someone who cancels or doesn’t show up.

WTM (The World Travel Market)

The World Travel Market is a leading event in the travel industry, bringing together all areas of tourism and facilitating business connections and growth.

XE.com currency conversion

Currency conversion is the difference in value between two countries’ money. Determining what currency you need and the rate of exchange easily is helpful when travelling between countries.  XE.com is the leading currency conversion website with 20 years of experience in the industry.

Yield Management

The yield of your offering is the average revenue per unit of sale eg. revenue per 1 person’s airline ticket. Yield management involves understanding the times in which your offering is in higher demand and identifying the type of people who would purchase your offering. You can then calculate and manage your anticipated yield to maximise profit!

You may have seen pictures before of adrenalin-junkie tourists hurtling down a hill in a blow-up ball. These balls are called Zorbs and it might seem mad but it’s a massively popular adventure tourism activity. 

Relating to the rise of ecotourism , some areas are prone to the pressures of tourism and are zoned as such. These zoned areas sometimes limit the number of people allowed at one time, or simply notify tourists about their environmental impact and monitor the damage.

How does the travel industry actually work?

Who are the key players in the industry, where do they all fit together and how does the industry actually work?! There’s no doubt that the travel industry is a confusing space to wrap your head around so we’ve broken it down for you in this easy new resource.

Travel designers- meet the influencers you should work with.

Understand the role travel influencers play in the industry and why tour operators should be following, interacting and collaborating with them. Explore eight global travel influencers who are inspiring travellers daily.

Tourism news websites you can trust

In the tourism industry it can be hard to differentiate the reliable travel news sources from the not-so-trustworthy ones. In this blog we summarise the top travel news websites that tour operators, travel agencies and DMC’s should pay attention to.

How to set your team up for success when introducing new software

Making changes happen is hard. Especially when it is something that will create a significant impact on the way you work, like new software. We discover what change management is and how it can assist you, your leaders and your team in creating new processes that will make you more successful in the long run. Is it time for a change?

• Travel News

What, Exactly, Is a Coolcation? Your Guide to Confusing Travel Jargon

All the travel buzzwords you need to know before you book your next trip..

Let's be honest. With travel being back in full swing and everyone constantly on the move, it feels like new terms and buzzwords are coined everyday to reflect the newest travel trend —and it can be hard to keep up.

But don't worry, we're here to help you stay up-to-date. We've assembled our ultimate travel jargon glossary for the next time you need to "look that term up real quick" while booking your next trip. The more trending terms are invented, the more we'll be updating our list—so you'll never be caught off guard.

Airport dad This is the travel party leader who's always on top of everything before the vacation even starts. Hyper-organized, detail-oriented, and, most importantly, always one step ahead—and always early at the airport. You may have even spotted the airport dad species  on your TikTok feed .

Babymoon A trip that a couple takes to celebrate the birth of their newborn child.

Bleisure It's like a workcation, really. The bleisure trend basically consists of adding very pleasant and vacation-like activities (or even OOO days) to your not-so-pleasant, business-related duties. Typically, one does "bleisure travel" when they're working abroad or outside of their office home base.

Buddymoon Think about a honeymoon, but now make it super fun—that's what a buddymoon is. Basically, it's not just a newly-married-couple trip, rather it's a newly-married-couple-plus-friends-and-fam trip. Family honeymoons , in particular, have been trending of late—so you can expect to hear more about this broader concept in the near future.

Coolcation No, a coolcation isn't a vacation to a trendy destination. It's much more literal than that—it means jetting off to a cold place to try and fight off the extreme heat of the moment. Thanks to climate change, we might be seeing more of these in the future, too.

Destination dupes It's like those trendy perfume dupes on TikTok—a very similar (almost identical) feel to the OG one, but make it much more affordable. The same rule applies to destination dupes, with the addition that destination dupes are also considered less crowded and have more of a "hidden gem" vibe to them. In case you need some inspiration, we've got you covered .

Digital nomad A dream of many. Jokes aside, digital nomads are those who are able to work remotely from other countries thanks to the remote nature of their job (and thanks to technology and the internet, too).

Divorcation It's as if you played the Uno Reverse card to a honeymoon. Go on vacation to celebrate… getting newly un-married.

Dry-tripping Ever heard of Dry January? Great, now apply the same rules to your vacation. No booze for the entire duration of your trip.

Eduvacation A trip centered around learning something new. It could be anything from a sport to a hobby to a skillset, like taking kitesurf lessons, pottery classes, or even a cooking class.

Familymoon The family version of a buddymoon. It's when the newly married couple brings their kids to their wedding trip.

Friendcation A solid, fun, stress-free vacation with your friends. Plain and simple.

Gamping If you go gamping, it means you're going camping in someone's backyard or garden. Usually, gampers do so by either paying the host a fee or by offering a service, which could be anything from gardening to tending to the flowers and so on.

Glamping Luxury camping—Or better, glamorous camping, as the name suggests. It refers to a higher-end camping style featuring luxurious and hotel-like amenities.

Gig-tripping When you organize a whole trip centered around attending a live concert of an artist you really want to see.

Hush trip Taking hush trips is the latest Gen Z "thing ," and it goes hand in hand with being able to become a digital nomad for a little while. Hush trips are trips you embark on without taking any PTO and without disclosing that to your boss—but mind you, it's not that you won't be working! It's just that you'll be working from somewhere else, ideally somewhere more relaxing, like a Caribbean beach, or any other vacation destination.

Lit-scapes Book-inspired trips. It's like set-jetting, but for book worms instead.

Minimoon A short and less financially draining version of a honeymoon. A travel-size honeymoon, if you will.

Open-jaw ticket Nothing to be scared about. An open-jaw ticket is a return flight ticket for which the origin and/or the destination are not the same in both directions. To make it simple, it means that with an open-jaw ticket you fly from point A to point B on your outbound flight, while on your inbound flight (or return flight) you head from point B to point C. Bonus: Often, an open-jaw itinerary will save you some money on your travels.

Procrastipacking The act of postponing and avoiding packing for your trip until the very last minute available. Airport dads could never .

Revenge travel It's the trending practice of taking trips that the COVID pandemic "stole" from you, or that you weren't able to take due to the pandemic itself. It’s a big "flip it" to the pandemic, in travel terms.

Set-jetting Deemed one of the latest “things” in travel, set-jetting is the trend of traveling to a destination in which an iconic movie or TV show was film, or to a location that inspired one of them.

Skiplagging Skiplagging is, first and foremost, not an illegal practice —but it’s something that airlines don’t really like. The practice consists in booking a flight with a connection with the true intention of never making it to the destination, and making your connection city your destination instead. Why? Because it’s often cheaper to do so rather than booking a direct flight.

Sleep tourism The final boss of a relaxing vacation. A trip in which your ultimate goal is to catch a lot of big, fat, charming Zs.

Sleepcation See sleep tourism.

Slow travel Slow travel (or slow tourism) falls under the sustainable tourism umbrella, and it prioritizes making a real connection with the destination(s) you travel to. Slow travel consists of having a deeper and more meaningful approach to local culture, people, and traditions that aims at respecting, appreciating, and preserving the locality.

Solomoon A honeymoon without your newly-wed partner, except you didn't break up. Think about it as taking some vacation time to celebrate your wedding by yourself, or with a few select friends and family.

Star bathing The act of sitting under a sky full of stars with the sole purpose of enjoying it and relaxing while becoming one with your surroundings. Like forest bathing, but for the sky.

Staycation Taking a vacation without going anywhere. It could be done while staying literally at home or by booking a hotel in the city in which you live.

Trip stacking Booking multiple trips that are all flexible and refundable. It's basically like having multiple no-fee restaurant reservations for a Saturday night just to make sure you have one, and then deciding at the last minute where to go depending on your appetite.

Van life Centering your entire life around your RV . It's your home, your office, your means of transportation, your best friend, et cetera. It's a lifestyle!

Voluntourism Traveling with the intention of doing something good and having a positive impact while being there, such as participating in volunteering activities.

Workcation ICYMI, it's the same concept as "bleisure."

Want more Thrillist? Follow us on Instagram , TikTok , Twitter , Facebook , Pinterest , and YouTube .

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These Are the Best (and Worst) Times to Hit the Road for July 4, According to AAA

And the best time is sooner than you'd think.

peeterv/Getty Images

A record-setting nearly 71 million Americans are expected to travel for the Fourth of July holiday, cementing this as the summer of travel. 

In total, 70.9 million travelers are forecast to head 50 miles or more from home from Saturday, June 29, to Sunday, July 7, according to AAA . Of those, 60.6 million people are expected to hit the road.

This year’s forecast, which for the first time includes the entire Fourth of July week plus the Saturday before and the Sunday after, represents a 5 percent increase compared to last year and an 8 percent increase compared to pre-pandemic in 2019.

“With summer vacations in full swing and the flexibility of remote work, more Americans are taking extended trips around Independence Day,” Paula Twidale, the senior vice president of AAA Travel, said in a statement, adding, “We anticipate this July 4th week will be the busiest ever.”

For travelers looking to drive over July 4, mornings tend to be the best to avoid traffic. The worst times to travel by car ahead of the holiday are between 2 p.m. and 7 p.m, according to AAA. Travelers heading back on Monday, July 8, should also avoid rush hour traffic during both the morning and afternoon.

Overall, the best day for traffic will be Monday, July 1.

While traffic is likely inevitable, the good news is gas prices are expected to continue dropping leading up to July 4. Currently, gas is averaging $3.47 per gallon nationwide, according to AAA , which is lower than last year’s national average of $3.53 per gallon during the same time period.

Beyond the roads , a total of 5.74 million people are expected to fly over the July 4 holiday, a nearly 7 percent increase compared to last year. The prediction comes as unprecedented numbers of travelers have swarmed airports across the country , setting new records for the Transportation Security Administration (TSA).

More people may be flying, but AAA said domestic airfare is actually 2 percent cheaper over the Fourth of July holiday than last year. The average price for a domestic roundtrip ticket is currently $800.

In addition, more than 4.6 million travelers are forecast to travel by other modes of transportation, including buses, cruises, and trains.

Related Articles

Expect a record-breaking number of travelers on Fourth of July week: How to avoid traffic

• An estimated 70.9 million people will travel for the Fourth of July holiday, a record-breaking number.
• The most popular domestic destinations are Seattle, Orlando, Anchorage, Honolulu and Miami.
• The worst times to drive for 4th of July week are July 3 and 4 between 2 p.m. and 7 p.m.

If you’re one of the projected record-breaking 70.9 million travelers going on a Fourth of July trip, get ready to pack some patience. 

“With summer vacations in full swing and the flexibility of remote work, more Americans are taking extended trips around Independence Day,” said Paula Twidale, senior vice president of AAA Travel, in a statement. “We anticipate this July 4 week will be the busiest ever with an additional 5.7 million people traveling compared to 2019.”

Whether you’re going by airplane or car, traveler numbers are hitting historic highs. An estimated 5.74 million people will fly to their Independence Day destination, a 7% increase from 2023. (We can thank domestic airfare being slightly cheaper this year for that.)

This year, 2.8 million more people will travel by car than last year, for a total of 60.6 million travelers. According to AAA partner and rental car company Hertz, cities like Dallas, Los Angeles, Denver and San Francisco are showing the highest rental car demand. 

Here’s everything you need to know about Fourth of July travel. 

Learn more: Best travel insurance

Planning your summer trip? Where to go and how to save on summer vacations

What are the most popular destinations for Fourth of July week?

Many travelers are headed to the coast for their Independence Day trip, with states like Hawaii and Florida topping the list. With the best time for Alaskan cruises in full swing, cities like Seattle, Vancouver and Anchorage are popular among travelers. As expected, beloved European destinations like London and Rome earned spots on the list as well. 

Most popular domestic destinations:

• Orlando, Florida
• Anchorage, Alaska

Most popular international destinations:

• Vancouver, British Columbia

What are the best times to drive for Fourth of July week?

As is typical with holiday travel, the early bird will catch the worm, which means encountering the least traffic. Drivers should depart on their Independence Day road trips before noon on July 3 and 4. To return home, drivers should leave before 11 a.m. on July 7 and after 7 p.m. on July 8. 

What are the worst times to drive for Fourth of July week?

“Drivers in large metro areas can expect the worst traffic delays on Wednesday, July 3, as they leave town, and Sunday, July 7, as they return,” Bob Pishue, transportation analyst at INRIX, said in a statement. “Road trips over the holiday week could take up to 67% longer than normal.”

On July 3 and 4, drivers should avoid being on the road between 2 p.m. and 7 p.m., when traffic will be most congested. On Friday, July 5, the worst traffic will be between 11 a.m. and 4 p.m. 

On Saturday, July 5, the worst traffic for travelers returning home will be between 10:30 a.m. and 2:30 p.m. The worst traffic is expected July 7, so drivers should avoid the road between 2 p.m. and 8 p.m. 

“Travelers should monitor 511 services, local news stations, and traffic apps for up-to-the-minute road conditions,” Pishue said.

Peak congestion times in major US cities

• Worst route: Birmingham to Atlanta via I-20 E
• Worst day: July 7
• Worst time: 6:30 p.m. 
• Estimated travel time: 3 hours, 36 minutes
• 42% increased travel time
• Worst route: Boston to Hyannis via Pilgrim Hwy S
• Worst day: July 4
• Worst time: 1:45 p.m.
• Estimated travel time: 1 hour, 51 minutes
• 31% increased travel time
• Worst route: Fort Collins to Denver via I-25 S
• Worst day: July 8
• Worst time: 2:45 p.m. 
• Estimated travel time: 1 hour, 37 minutes
• 56% increased travel time
• Worst route: San Antonio to Houston via I-10 E
• Worst day: July 6
• Worst time: 1:30 p.m. 
• Estimated travel time: 3 hours, 48 minutes
• 41% increased travel time

Los Angeles

• Worst route: Bakersfield to Los Angeles via I-5 S
• Worst time: 2:15 p.m. 
• Estimated travel time: 1 hour, 47 minutes
• 29% increased travel time
• Worst route: Jersey Shore to New York via Garden State Pkwy N
• Estimated travel time: 1 hour, 25 minutes
• 40% increased travel time

San Francisco

• Worst route: San Francisco to Monterey via Santa Cruz Hwy S
• Worst day: July 2
• Worst time: 5:45 p.m. 
• Estimated travel time: 2 hours, 31 minutes
• 19% increased travel time
• Worst route: Ellensburg to Seattle via I-90 E
• Worst time: 4:30 p.m. 
• Estimated travel time: 2 hours, 19 minutes
• 35% increased travel time

Washington, D.C.

• Worst route: Baltimore to Washington via Balt/Wash Pkwy S
• Worst time: 3:15 p.m. 
• Estimated travel time: 1 hours, 1 minute
• 67% increased travel time

Kathleen Wong is a travel reporter for USA TODAY based in Hawaii. You can reach her at [email protected] .

The Key Points at the top of this article were created with the assistance of Artificial Intelligence (AI) and reviewed by a journalist before publication. No other parts of the article were generated using AI. Learn more .

You asked: How do I get rental car companies to actually hold my car?

Is there a way to avoid the dreaded rental car bait-and-switch? By The Way Concierge finds out.

Traveling has always come with complications. Our By The Way Concierge column will take your travel dilemmas to the experts to help you navigate the unexpected. Want to see your question answered? Submit it here .

“I haven’t done much car renting, and for a vacation I need a rental agency that is reliable in terms of definitely having the car there when I arrive so I’m not stuck waiting. Are certain agencies more dependable than others?” — Elliot S., Washington, D.C.

Our team clashed over your question, but a few themes emerged:

1. Sign up for a rental car company’s rewards program.

2. Check-in online. (Who wants to wait in line?)

3. Brace yourself for disappointment anyway.

I also took your question to a few travel experts who echoed the same suggestions, plus added a few other thoughts.

Let’s start with tip one. Even if you just signed up, being a rewards program member often lets you earn loyalty benefits over time — like free upgrades and discounts — and skip the line to go straight to your car. That’s if all goes according to the rental car company’s plan. But those plans are based on a loose sense of fleet availability.

The standard rental car business model is not as straightforward as locking in a reservation and having a car set aside for you. It’s a fluctuating game of give and take, with customers ditching reservations last-minute, not bringing cars back on schedule, vehicles needing repairs and unexpected changes in demand.

To offset the chance of getting stuck with nothing, Peter Vlitas, the executive vice president of partner relations at Internova Travel Group , recommends booking a car with one of the big companies such as Hertz, Enterprise or Avis. “Their fleets are very large, and on the off chance a chosen vehicle isn’t available, they can quickly swap another car so you’re not waiting at the airport,” he wrote in an email.

My colleague, travel reporter Hannah Sampson , likes booking the most basic rental car options available because if they do run out of what you chose, you’ll get bumped up to something better. You can also just ask for an upgrade at the desk if you don’t mind swinging by the rental office, said Laura Doyle, president of travel agency the Travel Mechanic . “Kindness goes a long way in today’s world,” she added.

You can further improve your odds by paying in advance ; it’s a more firm agreement because there’s a financial obligation attached to it, making you a higher priority over customers who haven’t paid.

It doesn’t hurt to give the rental location a call ahead of your pickup date to see if there have been any spikes in demand that could derail your reservation.

By The Way editor Gabe Hiatt has been burned too many times to feel completely confident in any of these fail-safes. He’s seen people do everything right and still get bounced around to several locations before they could get a car.

That’s why Vlitas also suggests using a company like his to find a travel agent to deal with the car rental for you, arguing that because travel advisers book a large volume of rental cars on a regular basis, they “hold a lot of sway with the rental car companies,” he said. Plus if something does go wrong, you’ll have a professional ready to advocate on your behalf.

“These businesses want to make sure the advisor continues to work with them and treats their clients as VIPs,” he continued. “With a travel advisor, you have the best chance of your rental car of choice waiting for you so you can get your vacation going. If your destination is very popular or you’re renting a car in the high season, a travel advisor can also do the legwork and call ahead to make sure the car is there.”

Alternatively, you could try booking direct from another car owner through peer-to-peer services like Getaround or Turo . They’re not working with a fleet of cars and flighty customers; they list a specific car you can rent, so you should drive away with the car you actually booked.

A third option is booking a rental that gets delivered to you. New companies such as Kyte allow customers to book a car online and choose a delivery site most convenient for them. Turo hosts may offer the same for a fee. Uber has also gotten into the rental car delivery market with its Valet service. Laura Lindsay, global travel trends expert at Skyscanner , said you can use search filters on the site to find “Meet and Greet” options where available.

Have a travel dilemma for By The Way Concierge? Send it to us here .

More travel tips

Vacation planning: Start with a strategy to maximize days off by taking PTO around holidays. Experts recommend taking multiple short trips for peak happiness . Want to take an ambitious trip? Here are 12 destinations to try this year — without crowds.

Cheap flights: Follow our best advice for scoring low airfare , including setting flight price alerts and subscribing to deal newsletters. If you’re set on an expensive getaway, here’s a plan to save up without straining your credit limit.

Airport chaos: We’ve got advice for every scenario , from canceled flights to lost luggage . Stuck at the rental car counter? These tips can speed up the process. And following these 52 rules of flying should make the experience better for everyone.

Expert advice: Our By The Way Concierge solves readers’ dilemmas , including whether it’s okay to ditch a partner at security, or what happens if you get caught flying with weed . Submit your question here . Or you could look to the gurus: Lonely Planet and Rick Steves .