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If you still have questions on an existing reservation, please note our Traveler Support Specialists are experiencing high call volume and longer than normal wait times as we get travelers back on the road. Thank you for your patience as we prioritize travelers departing in the next 60 days . If you’re trying to get in touch with us:
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1-800-590-1161 Monday-Thursday 9am-10pm ET Friday 9am–7:30pm ET Saturday 9am–5:30pm ET Sunday 10am–6pm ET
For help with your reservation
If you're booked on tour and have a question, our Traveler Support Team is here for you. 1-800-597-0350 Weekdays 9am–7:00pm ET Saturday 9am–5:00pm ET Sunday Closed
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Interested in bringing friends and family with you? Get in touch with our Group Travel Team.
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Our locations
EF Center Boston 2 Education Circle Cambridge, MA 02141
EF Center Denver 2373 15th Street Suite 400 Denver, CO 80202
EF Center Toronto 80 Bloor Street West, 16th Floor ON, M5S 2V1
EF Go Ahead Tours 12+
Plan. prep. go., signum international ag, designed for ipad.
- 4.8 • 12.3K Ratings
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Description.
Say hello to the essential app for travelers. The EF Go Ahead Tours app supports and connects our global community. (Love to travel? You’re in!) Here’s how we make world travel easy. PLAN - Browse over 200+ tours to 80+ countries and easily book your spot - Get inspired with the latest travel guides, tips, and stories from our team - Keep a travel log of your adventures - Make a personalized map of where you’ve been and where you want to go - Build your profile so your group can get to know you - Organize and manage tours as a Group Coordinator - View perks you’ve earned with our rewards programs PREP - See who’s going on your tour - Swap tips, ask questions, and chat with your group - Customize your trip with excursions (even while you’re on tour) - Make payments quickly and easily, plus manage your AutoPay plan - Receive helpful notifications and status updates as you get ready - Review entry requirements for countries on your tour - Sign pre-tour travel forms GO - View your flight, hotel, and itinerary details—even without WiFi - Stay connected to your group and Tour Director in the tour feed - Use the global currency converter while on-the-go - Get easy on-tour support access - Post photos to a shared group album - Complete your tour evaluation We're always dreaming up ways to give our (amazing) travel community an even better experience. Keep an eye out for updates as new features are released.
Version 5.5.1
Thanks for using the Go Ahead app. This version includes behind-the-scenes fixes to make things work even more smoothly. Keep your app updated to be sure you're having the best possible experience.
Ratings and Reviews
12.3K Ratings
Amazing in all ways!
This tour was wonderful. It was the first organized tour I have taken and my first visit to Costa Rica. Saw much and learned a lot. It is impossible to pick one thing as my favorite. Our guide Alonso was fantastic. He was so knowledgeable. He shared info on environment and ecology, flora and fauna, history and culture, and the everyday life and philosophy of the Costa Rican people. It is all those things that makes it such an amazing country. He did a great job of making sure all went smoothly with a full schedule and 20 different personalities. Accommodations and food beautiful and plentiful. He also generously gave helpful suggestions to me and my friend for the days that we did a week of independent travel after the tour. He scheduled our COVID tests to accomodate our own travel dates making himself available to us as a “lifeline” even after the tour! Kudos also to Harold the bus driver. You couldn’t pay me enough to drive a bus through those narrow twisted steep roads and tight parking spaces! I strongly recommend this tour for seeing wildlife and some very amazing places in Costa Rica as well as having great first hand experiences to see and learn about many aspects of this unique country under the guidance of Alonso. Pura Vida!
Linda and Charity
Vanesa , our tour director , went above and beyond with her job ! Not only was she Extremely kind and helpful, she was by far the most knowledgeable historian I have ever listened to !!! She also tells you stories packed with humor , as to keep you interested , because the amount of history she teaches you is mind blowing ! The only thing I would suggest is double checking with the group in the hotel lobby ( before we get on the bus ) to make sure everyone has their passports (if necessary that day ) . Also , making sure (if passports are need that day ) to post it on our guide sheet. One day when passports were mandatory, it was not posted at all on the guide sheet , but it was posted on the app . There is probably always one idiot in the group that forgets to look at the app!!! In conclusion , Vanesa was by far the best tour director we have Ever had ! She is absolutely the best !! We love her and hope to do future tours with her !
London/Paris/Rome
My first trip abroad was amazing and everything I had hoped for. Suzy, our Tour Director, was awesome. She is very knowledgeable in every aspect, including history of each country, languages spoken there and the culture. I don’t think she was ever stumped by any questions asked and there were a lot! My hotel rooms at each location were superior. The breakfasts each morning were good and the group dinners were also very good. I went on every excursion EF offered and was not disappointed. There were many moments of awe and wonder. I highly recommend this tour. The only reason I gave four stars was this: I am an active 68-year-old woman. When I signed up for the tour, I specifically asked what the activity level was. I was told “moderate” and “1-3 miles of walking per day”. I walk 2-3 miles four times per week on my treadmill or at the track field. I believe it should have been strongly emphasized that it is walking on cobblestones, very old walkways, stairs and uneven terrain. Also, there are many different modes of transportation and that was mentally taxing. I do not regret going on this tour, I absolutely loved it. I plan to book another European tour in 2025. But, beware of the “moderate activity” rating by EF Tours.
App Privacy
The developer, Signum International AG , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
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The following data may be collected and linked to your identity:
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The following data may be collected but it is not linked to your identity:
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Privacy practices may vary, for example, based on the features you use or your age. Learn More
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EF Ultimate Break
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The Scoop: What to Know About EF Go Ahead Tours
Affordable, experiential, and accessible tours are ef go ahead tours' focus..
The Scoop: What to Know About Trafalgar Tours
- Curious about EF Go Ahead Tours? Here’s our objective snapshot of what to expect from the tour company.
- I’ve updated it for 2024 and verified that all the info is current.
The tour company EF Go Ahead Tours is owned by EF Education First, a company that’s been offering language, academic, and cultural programs for more than 50 years. The tour arm of the company focuses on being an affordable, experiential, and accessible way for travelers to connect with the world.
TourScoop Takeaways
- Countries: 87 countries on seven continents
- Tour size average: The standard group size is capped at 38 guests. EF Go Ahead Tours’ small group tours range in size from 10 to 22 people. Private tours can be arranged with seven or more people, and custom tours with 14 or more people.
- Tour type: Coach, ferries, trains, flights
Credibility Check
EF Go Ahead Tours is accredited by the Better Business Bureau has an A+ rating from the organization, though currently user ratings are low on the site. The company is an active member of the United States Tour Operators Association (USTOA). Note that there are many more ratings and reviews of EF Educational Tours (the branch of the organization that operates academic programs) than EF Go Ahead Tours, but that they are operated separately and for different audiences.
Tour Destinations
EF Go Ahead Tours has itineraries in 87 countries on all seven continents. Some of its most popular destinations include Italy, Portugal, Kenya, Costa Rica, and Ireland.
EF Go Ahead Tours has many different tour types . On the more traditional end of tours are its multi-country and grand tours, which bundle multiple destinations into a single trip. There are also city stay tours, which give travelers the chance to go deep in a single European city for a week of guided excursions. There are also special event tours that focus on special access to major celebrations like Oktoberfest, New Year’s Eve, and St. Patrick’s Day. Additionally, the company has history tours; national park tours; religious and spiritual tours; tours geared to families; and tours for solo travelers.
It also operates small group tours that range in size from 10 to 22 people and focus on adventure travel, food and wine, or safari and wildlife.
Tour Guides
Tour leaders, known as tour directors, bring backgrounds in tourism, history, and/or education. Tour directors partner with local guides along the way to offer participants additional insights into specific destinations. Many tour directors have been with EF Go Ahead Tours for 20 years or longer.
Inclusions/Extras
Itineraries are a mix of guided tours and group meals, plus free time so guests can explore at their own pace. Airfare isn’t part of the base rate, but EF Go Ahead Tours offers flight booking with airport transfers, plus help if flights are canceled.
Typical Travelers
EF Go Ahead Tours guests tend to be 35 and older, with most tours attracting a mix of solo, couple, and group travelers.
Communication
Travelers who have booked a tour can download EF Go Ahead’s mobile app to access resources and pre-departure information. Within three months of tour, the company offers a pre-departure information session that’s also available on-demand.
The company regularly updates its FAQ Hub with frequently asked questions. It also has a dedicated expert team for urgent issues that may arise before or during a tour.
Loyalty Program
EF Go Ahead Tours’ loyalty program, Club Go , allows guests to earn tour credits to put toward future trips, collectible moment and milestone badges, flexible rebooking benefits, and an online hub.
Private Options
Any of the company’s 175+ itineraries can be packaged as a Private Tour . EF Go Ahead Tours allows groups of 14 or more to customize their experience on a custom tour, and offers private tours on existing itineraries for groups of seven or more.
Sustainability Efforts
EF Go Ahead Tours has partnered with Eden Reforestation Projects to create and conserve forests to plant 3 million mangrove trees. The company has been carbon negative since 2021, with the goal is to be historically carbon neutral (dating back to 1965).
The company collaborates with the communities it travels to in an effort to preserve local cultures and encourage sustainability. It also works with travelers to share how thoughtful travel choices can leave a lasting, positive impact on destinations, people, and the environment.
Health and Safety Practices
EF Go Ahead Tours puts into place health and safety protocols with its Travel-Ready Approach . As part of this, it operates both a crisis response team and its EF Global Safety Network, which constantly reviews national and international travel guidelines. It also offers 24/7 on-call support, 50,000 EF staff on the ground in 50 countries, and more than half a century of traveler support.
Family Companies
EF Go Ahead Tours parent company EF Education First focuses on programs for students and teachers. It has language programs, university programs, and gap year offerings.
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EF Go Ahead Tours Review 2024: Are their guided tours worth it?
EF Go Ahead Tours is a world-leading guided tour company offering a comprehensive travel package with local guides and authentic travel experiences. You've likely heard of them before, but are they really worth it? What do they offer, and how do they stack up to other guided tours?
Guided tours are a great way to travel, make new friends, and enjoy new experiences without the hassle of planning the logistics of the trip.
While guided tour companies boast of convenience, they tend to fall short when it comes to flexibility and customization. Hence, many travelers resort to planning their trips by themselves using helpful apps like Pilot .
But, if you still prefer a guided tour with some level of flexibility, EF Go Ahead Tours is definitely a choice to consider.
EF Go Ahead Tours is one of the world's largest tour companies that host small group tours with unique, authentic experiences. A great benefit of joining an EF Go Ahead Tour is that they allow travelers the benefits of hosting a free private tour with larger groups.
However, are the experiences they're offering for you? What are the pros and cons? Here's our review of EF Go Ahead Tours!
What is EF Go Ahead Tours?
EF Go Ahead Tours is a brand under the EF Tours group that offers both guided and fully customizable tours to destinations worldwide. It caters to young and older travelers, admitting anyone from age six and above (under-age travelers accompanied by adults). The number of travelers in each group is capped at 14-38, and small group tours only admit 10-22 people.
EF Go Ahead Tours aims to provide you with meaningful tours with flexibility and personalization. It also promotes responsible travel by supporting local communities and adopting sustainable practices.
EF Go Ahead Tours mobile app helps you easily manage your bookings and view tour details. It is available for both Android and iOS devices.
What does EF Go Ahead Tours offer?
- Tour directors and local guides: A tour director is assigned for each group to be in charge of all logistics of the trip. They will accompany you throughout, sharing insider knowledge and background information about places you visit.
- Accommodation: 3-4 star hotels that provide comfortable amenities while being located in close proximity to the city.
- Meals: Breakfast and some other meals are included in the pricing. Primarily, they focus on local food and beverage specialties. They will arrange meals meeting your dietary requirements if necessary.
- Transportation: Transport between airport and hotels and other transportation required during the trip are included in the package. While flights are not included, you can get EF Go Ahead Tours to arrange them for you at an additional cost.
How does EF Go Ahead Tours work?
You can browse for tours by Destination or Travel Styles on the website. Travel styles are further categorized as Trip Type, Interests, Seasonal and Special Events , and With Your Own Group .
For example, all the related tours will appear if we pick Adventure Tours under travel styles. You can filter the results further by destination, dates, duration, price, and travel style.
Check out its details, trip highlights, prices, reviews, etc. There's a list of FAQs below related to the trip and other similar tours for you to compare and choose from.
What destinations does EF Go Ahead Tours cover?
EF Go Ahead Tours covers many of the popular destinations worldwide. Here's a list of where EF Go Ahead Tours covers:
- Europe: Ireland, Italy, Greece, Iceland, England, France, and Germany
- The Americas: United States, Canada, Costa Rica, Peru, Ecuador, and Belize
- Africa & Middle East: Egypt, Kenya, Israel, South Africa, Turkey, and United Arab Emirates
- Australia & Asia: Australia, New Zealand, Japan, China, India, and Thailand
Benefits of EF Go Ahead Tours
- Worry-free guarantee
If you cancel the booking within 60 days from the reservation date, you are entitled to a full refund. EF Go Ahead Tours also allows you to change the date of tour or destination up until your final payment day. It helps you book with confidence knowing there's ample time to make changes.
In addition to covering many destinations worldwide, the tour company also offers a diverse range of tours. Group trips for solo travelers provide ample privacy while facilitating socialization. In addition, there are cruise tours, rail tours, food & wine tours, battlefield tours, winter tours, and many more!
- Fewer people
The worrisome factor about large group tours is they can seem too crowded and noisy to have a quality experience. There's also less opportunity to get to know other travelers better. In this case, small group tours offer a more intimate travel experience. Guides can give individual attention and advice easily. Overall, it makes the trip more enjoyable and memorable.
- Flexibility
If you like to travel with friends but don't have the liberty to plan, get EF Go Ahead Tours to plan one for you. You can explain your requirements and get a whole new itinerary done or choose one they offer. Invite your friends and/or family, choose your travel dates, and enjoy. There's also the option of organizing faith-based tours!
Drawbacks of EF Go Ahead Tours
- Increase the number of tours
While there's a variety of tours, different trip options under each category are quite limited compared to other guided tour companies like G Adventures or Contiki . For example, there's only one tour option for India. They can also add more countries to their list of destinations.
- Improve refund and cancellation issues
Customers had faced refund and cancellation issues for scheduled or booked tours during the pandemic. There were complaints of EF Go Ahead Tours not refunding the money as per its cancellation policy. But, it's a common problem that many tour companies dealt with their customers following the Covid outbreak. We hope they are resolved now.
EF Go Ahead Tours vs. EF Ultimate Break
The most significant similarity between EF Go Ahead Tours and EF Ultimate Break is that they are managed by EF Education First Tours. This means that you'll most likely be getting a similar refund, cancellation, and customer service policies between the two tours.
EF Go Ahead Tours identifies itself as the 'older sibling' of EF Ultimate Break. Ultimate Break Tours is geared towards college students and folks aged 18-29, while Go Ahead Tours admits anyone 6 and above. So, the tours offered also tend to be different from each other.
EF Go Ahead Tours has a wide variety of tours catering to all age ranges. It also provides both private and group tours. EF Ultimate Break only offers group tours and are tailored to suit youth's preferences.
Read our review of EF Ultimate Break to learn more!
Is EF Go Ahead Tours worth it?
Yes! We came across great GoAheadTours reviews online about the unique and immersive experience EF Go Ahead Tours offers. Go Ahead tours are a great way to travel if you prefer to join a guided tour.
Like Flash Pack , it's an excellent choice for older travelers looking for trips that involve activities beyond partying and drinking. Overall, the tours are ideal for anyone, really.
Our Rating: 4.5/5
- Variety of tours
- Smaller groups
- A limited number of tours
- Refund and cancellation issues
Plan your own adventure!
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Traditionally, planning a trip requires lots of coordination and effort, especially when traveling with friends. Let Pilot solve that problem and help you easily plan your next adventure!
Disclosure : Pilot is supported by our community. We may earn a small commission fee with affiliate links on our website. All reviews and recommendations are independent and do not reflect the official view of Pilot.
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Go Ahead Tours
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Age Range: All ages
Average Tour Price: $2,000-$4,000
Average Tour Duration: 8-18 days
Travel Style: Cultural immersion and education with active experiences.
- Group Tours
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- North America
- Central America & Caribbean
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- Australia & Pacific
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- Antarctica & the Arctic
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Go ahead tours reviews & ratings, will refuse to refund.
I made a reservation last Thursday (11/16/2023) for a trip to Iceland from 12/02/2023-12/07/2023 and then I was told that I can’t have my refund back. When I called...
Greedy Unethical Company Keeps Your Money When They Cancel Trips
Stay Away - Class Action lawsuit for ripping off children
This greedy and unethical company is being sued for keeping money from school children and their parents after the company canceled trips due to Coronavirus. They ...
Lousy Customer Service
Wouldn't Refund Full Payment of Tour They Cancelled
Our trip was to be in May 2020 and was cancelled by Go Ahead due to the Coronavirus after we had paid the full cost of the trip for two. When contacted about a refu...
Amazing trip of a lifetime!
My husband and I went on this tour for our five year anniversary. It was both of our first trips to Europe and it was WONDERFUL! Our tour guide, Alessandra, was fant...
By far the BEST Trip EVER
WOW. That’s the best word to summarize this tour. 1st class everything, from the private chauffeur upon arrival to the 5 star hotels to the fancy restaurants, but th...
See all Go Ahead Tours reviews
Editoral Review of Go Ahead Tours
Go ahead quick facts.
Average Tour Price: $2,000-$4,000
The world’s largest private education travel company, Go Ahead tours are designed for curious, adventurous travelers . Their itineraries balance planned activities and free time to quench your curiosity and specific interests.
What Makes Go Ahead Stand Out?
- Dedicated tour directors
- Local guides
- Flexibility
Go Ahead has dedicated tour directors that you can trust to help you have the best travel experience. They have years of experience and regional knowledge of culture and history that they are eager to share. These travel directors will be with you every step of the way, a friend to show you around one of their favorite destinations. Sit back and enjoy your trip, they’ll handle all the logistics.
Local guides are also a big part of Go Ahead. These guides will join you and your tour director to provide an even deeper knowledge of the region. They will help immerse you in cities, rustic villages, countrysides and cultural hot spots. Go ahead wants the right people to help you learn and explore the world.
Go Ahead tours are designed to be authentic, providing unique local experiences, and a certain amount of flexibility for travelers who like some independence during the tour. Typically, tours are run in small groups with a max of 38, which means your small group may not always be extemely intimate as 38 is still a lot of people.
Who Will Enjoy Traveling with Go Ahead?
- Cultural enthusiasts
- Adventure travelers
- Wildlife lovers
Go Ahead travelers love sightseeing but they greatly enjoy traveling off the beaten path. These travelers are curious about the world and are eager to learn about the local culture , cuisine and people. Go Ahead is perfect for the traveler who wants to really get to the heart of a destination.
Adventure is a big part of curiosity. Go Ahead travelers aren’t afraid to venture off a typical tourist sightseeing plan. They enjoy the freedom to explore on their own as well as picking the brain of their local guides to learn incite into the cities, rustic villages and countrysides they are visiting. These travelers enjoy seeing the destination through cultural immersion and active experiences.
Witnessing wildlife is a big part of Go Ahead tours. Travelers will get the opportunity to witness and learn about the luscious natural landscapes and the creatures that inhabit it. Seeing the Big Five and going on a safari through the plains of Africa is on the bucket lists of Go Ahead travelers.
Top Destinations
Go Ahead tours send travelers all over the world with trips going to Europe , US , Canada , Central America , Africa , Australia , New Zealand , Middle East , Asia and Antarctica .
Go Ahead Travel Style
Go Ahead is greatly focused on personalization and small group experiences . Each traveler will get the opportunity to personalize their trips when their itineraries are being crafted. There are additional excursions, tour extensions and any number of days that travelers can add to their trip.
Groups remain small, capped at 14 to 38 travelers. This small group experience allows travelers to really immerse themselves in the culture of a destination. Their experiences will be intimate both with their local guides and the local people.
Hotels are selected based on your comfort desires and location. You can rest assured that you’ll be staying in a safe, comfortable accommodation as the Go Ahead team personally goes to each property on the ground.
Go Ahead, due to their relationship with EF network, are able to offer a wide range of flight options. Once in your destination, they will also handle all internal travel from motor coaches to additional flights. Go Ahead takes care of all the stressful logistics so you don’t have to.
Why Go Ahead?
If you are eager to explore and learn about the world through cultural immersion , wildlife watching and active experiences, Go Ahead is for you. No matter your luxury level whether it be high luxur y or budget or what your interests are, Go Ahead can help personalize your experience to create the perfect trip for you.
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About the company.
We're a company of passionate adventurers dedicated to creating the best journey for every traveler. As a proud part of EF Education First, we draw on 50 years of expertise to continue to add meaningful travel experiences to our portfolio of more than 100 tours.
GLOBAL EXPERTISE
Thanks to the global EF network, we have offices all over the world—you can count on expert support everywhere you go. And since we help thousands of people see the world each year, we’re able to negotiate the best rates with our partners.
A COMMITMENT TO QUALITY
Our team carefully considers the details of every itinerary and reads every review we receive to ensure that we're offering you the best possible travel experience. Our tour groups are always capped at between 14 to 35 travelers—well below the industry average.
UNMATCHED SERVICE
Your own expertly trained Tour Consultant will help with every step of the planning process. Then, once you’re on tour, your Tour Director will give you an inside look at all the best sights and hidden local favorites. Plus, you can reach us at any time on our 24/7 support line.
Go Ahead Tours Trips & Specials
Denali National Park & Wild Alaska
New Years in Australia & New Zealand
Portugal, Spain & Morocco
Discover Brazil: Rio de Janeiro to the Amazon Rainforest
India: The Golden Triangle to Kerala
New Zealand: Untamed Landscapes
A Week in Ireland: St. Patrick's Day
Highlights of Northern Europe: London to Copenhagen
See here for last minute special Travel deals
Starting on Black Friday, all European tours will be up to $600 off*! While the sale goes through Sunday, only the early birds will catch the worm Friday morning doorbusters ( 6AM-10AM local time): $75 towards an excursion* or $125 off a tour extension*. (*Per Person.) For those who missed out on the Black Friday event, Cyber Monday will offer up to $650 off on all tours!
Want a tailor-made trip instead?
Your trip, your way, planned by an expert:.
- You choose budget, destinations, activities, transport & lodging type
- Expert designs the itinerary for you, and once approved, takes care of logistics
Top Go Ahead Tours Trip Categories
Go ahead tours company ranking by category, similar companies.
Better Business Bureau A+ - 4.51 out of 5 stars - 8 reviews
Associations
United states tour operators association.
USTOA is a nonprofit professional association representing the tour operator industry.Its members are made up of companies who provide services worldwide but who conduct business in the U.S.
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EF/GoAhead Tours
Review Highlights
“ Just returned from a fantastic trip to Iceland with EF Go Ahead tours . ” in 3 reviews
Location & Hours
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2 Education Cir
Cambridge, MA 02141
East Cambridge
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I made a reservation last Thursday (11/16/2023) for a trip to Iceland from 12/02/2023-12/07/2023 and then I was told that I can't have my refund back. This entire situation has been a massive chaos. When I called on last Thursday (11/16/2023) to place my reservation, the agent (Kathy) I talked to stressed about she "cannot" guarantee that I will be able to go on the trip. Before I provided the payment information, I specifically asked if I will be able to get the refund because the trip is coming up so soon. The agent ensured that I will be able to get a full refund back within 60 days if I decided to cancel the trip. I was also told that I am basically on a wait list and someone will contact me once I can go on the trip. No one contacted me about whether the agency was able to process my information at all, so I've been left in the dark about this trip since the beginning. I called the help line this morning (11/20/2023) around 9:00 Eastern Standard Time to cancel my reservation. I was informed by the agent that I will not be able to get my full refund back since it's too close to the trip date. Basically I was told that Kathy gave me the wrong information, so I will have to pay the cancellation fee. The only reason I provided my payment information is because Kathy specifically stated that I will be able to cancel the trip and receive a full refund. I've never been so frustrated with a traveling agency. I made sure to ask this agent regarding the refund policy twice before giving her my payment information, and she still couldn't provide me with the correct information. It's unbelievable that such a big traveling agency cannot uniformly train their employees with the correct set of information.
I have yet to leave on this trip to New England, but thus far the customer service has been DISMAL at best. They have every device to discourage you from talking to an actual person. Additionally, be warned: there is a lot of FALSE ADVERTISING. Website indicates first two nights a hotel in Burlington, walking distance to many things, or close to public transportation. So, we booked a pre-stay for two nights in Burlington, Before we booked the extra nights, I was told by rep the hotel would be 'Delta Marriott in Burlington'. When the actual hotels were sent, I see we are at Hampton Inn in Colchester. Well this hotel is in the middle of nowhere, not walkable to anything, 30 minutes drive to Burlington. Their front desk informed me we 'really will need a car to go anywhere' (except Starbucks and Costco across the street). I have been on the line now 43 minutes as I type this to 'tour support' line. The rep when she finally came on tells me there is NO REFUND for the pre-stay hotel payment. It is 'close to public transportation.' Turns out she is referring to the Colchester bus station -- 13 minutes away!! Clearly, reputation and customer service are not important to this company. I will never book with them again.
This review is for the tour of London and Paris. This was my third tour with GoAhead in the past 10 years. My first two tours in 2011 and 2015 were both very good, but this one was a disappointment with a dramatic decline in customer service and quality. That pains me to say, but it's true. This was essentially a bargain basement tour with terrible customer service and a bad Tour Director, Reuben, who made the tour very stressful and unpleasant. He was unavailable to us, ignored messages, and made us feel like we were bothering him. The whole tour group was constantly talking about how Rueben the tour guide was ignoring them and acting put out, like he didn't want to be bothered with the group. The wait time to talk to anyone at GoAhead on the phone was consistently 45 min to an hour minimum leading up to the tour and after. That's ridiculous. For my past 2 tours I received a quality travel bag in the mail from GoAhead. This time, GoAhead mailed the travelers a cookbook. Like that will come in handy whilst on tour. It was an obvious attempt at some promotional collaboration that didn't serve the needs of its customers at all. The London portion coincided with the death of Queen Elizabeth. It was understandable that there might be some adjustments made, but we were told in the hotel lobby that our bus had been "cancelled" and we would be traveling on foot. This was a problem, because we paid for coach travel throughout our tour. GoAhead sent us travelers an email on 9/15 that said "London is experiencing severe road closures, which do not permit buses to operate in the city." This statement was untrue. There were plenty of buses operating in the city, and numerous buses were outside of our London hotel every day transporting people from other tour groups. We took photos and video of these buses with time stamps. I understand that transportation is more complicated with activities around Queen Elizabeth, but to tell us that buses are "not permitted" to operate in the city is just false. For the excursions, there was never enough time to enjoy. It was rush-rush-rush, never allowing an appropriate amount of time to see the site, with no consideration to factor in time for restrooms or gift shops. Reuben was a downgrade from previous tour directors. It is the Tour Director's job to be available and hold our hands through the travel. Reuben left my husband and me at a London tube station after we couldn't get on due to overcrowding at rush hour. When we caught up later, he had the nerve to snip at us for not getting on fast enough. I'm a former New Yorker and know how to deal with rush hour subway crowding. There was NO ROOM to possibly get on. Then, when the group had just arrived in Paris, he took us on the Metro and then abandoned us all at an unfamiliar location in the Latin Quarter, saying that he would "challenge us" to see if we could all find our way back without him. Wow. Travel was chaotic and disorganized in his hands. The Paris hotel location at Place de Republique was shabby and filled with a constant stream of loud motorcycles at all hours and loud skateboarders, making sleep a challenge. I was also disturbed that GoAhead made a point to say that all of us travelers absolutely MUST have COVID testing just before travel, and that the Tour Director would be checking these test results as soon as we arrived. Reuben never once mentioned this testing, and certainly never came around to check our test results. I feel really lied to about this. When I contacted GoAhead with the documented issues we experienced and the demonstrable lies we were told on the tour, the representative acted all concerned and told us we were surely owed a partial refund. I asked for a $400 per person partial refund ($800 total), which is peanuts compared to the total cost. Of course, GoAhead later came back and said NO. No refund of any kind would be given. So that ended our relationship with GoAhead after 3 tours for use over the last 10 years. They didn't care at all about losing our future business. So, BEWARE. This company is not what it once was. It's a great shame. We will not be traveling with them again. There are a lot of other choices out there, and they don't care about making things right -- just getting your money and nickel and diming you to death. You've been warned.
We booked a trip and took the more expensive cancel anytime insurance. After 2 months of trying to get someone on the customer service line, I finally spoke to someone who gave me incorrect information. I was eventually connected to a supervisor who told me that cancel anytime meant, I could cancel, but there was no refund only a future trip credit. If you are brave enough to book with them-read all the fine print. I will never deal with them again
I originally booked a tour and paid the $300 fee. Things came up and had to put it on hold. I received an email stating that I needed to re-book or cancel by the next day. I cancelled it and they kept my $300 deposit. Why? I wonder how much they make off keeping customers deposits and they did not have to do anything for it. I will never book with them I'd rather take my chances and book my own tour. Buyer beware.
Customer service is horrible. Almost non existent. Our Tour Director and Naturalist were wonderful and the tour itself was very good. However, two accommodations were terrible and when we talked to Go Ahead about it, they basically said too bad even though we told them what we wanted upfront. So we will never go with this tour company again.
EF GoAhead Tours has a few good qualities but, their customer service and the ability to obtain refunds that they owe is the worst. We went on a European tour with them. We booked airfare, hotels and excursions through them. Total trip was well over $14,000. We paid all of this in advance by withdrawals from our checking account, as they require. They do not accept credit cards for payments except while on tour. To begin with, most of the booking part was a good experience. There were some challenges in getting and paying for the upgrade flight accommodations that we wanted but in the end, we did get those resolved. Now to the challenges and terrible parts. First, they cancelled our 3 day extension to Germany reportedly due to a lack of interest. The problem was, they did this after the cut-off date for us to cancel or reschedule. After pushing through to a Supervisor, that person did assist with booking our hotel and a return flight home, but nothing else regarding other travel or arrangements. Next, 4 days prior to the tour starting they canceled one of our excursions. This meant it was too late to book something else for that day. Then, they have refused to issue a refund for the entire amount we paid for that excursion. We are out $20 for this. Even though we have provided documentation of their error in the refund amount, no one at EF seems to understand and they refuse to address this issue. We then booked something on our own for that day. While on tour, they then offered another excursion for us for that day and were kind enough to credit us for the other excursion we then had to cancel. Problem here is they charged us an extra $10 per person for this excursion, citing their policy is that the price goes up once you are on tour. This is even though they canceled the other excursion just prior to the tour starting and did not offer us another option until we were on tour. We are out another $20 for this error or policy on their part. Next, they canceled two additional excursions while we were on tour. One was $198 for two persons and the other was $290 for two persons. They told us while on tour that they would refund these charges to us but, that it takes 8-10 weeks for them to process these refunds. Since the tour ended, we have been in constant contact with EF. Here are the problems related to this. First, you cannot speak directly to someone about these kinds of issues once the tour is over. You have to leave a message and then it usually takes them 3-4 days to call you back. The Customer Service reps are not empowered to do anything about this except to document it and then forward it on to someone else while you wait for a reply. I have asked several times for a Supervisor and each time I am told, they will ask one to call me but it also takes 3-4 days for them to call you back. They have asked for documentation of these issues and I have sent them emails, invoices, screenshots and all that there is. Unfortunately, no matter how clear the documentation is, nothing gets resolved. We finally established contact with someone we were told was a Supervisor. However, her title is Customer Loyalty and Engagement Specialist. We just can't seem to get to a Supervisor to assist us. This person has now told us several times that the initial $20 was refunded to our credit card. However, no refund has ever posted. Then, she told us an additional $238 was credited back to our credit card. That refund has also never posted and it has been over 2 weeks. She has also told us that the remaining $250 will be issued to us in a check. But, when asked when the check would be issued, were told they were completing their annual "audit" of finances and it would be another 3 weeks before the check would be issued. We are not confident at this time that this will ever happen. We were also recently contacted by another guest on our tour. Similar issue with a refund that was promised yet they have yet to receive theirs either. In summary, we had a pretty good tour experience with EF, it is the work on the back end and getting to talk to anyone or get refunds once we are off tour that is the problem. Their employees do not have any answers, they don't want to talk on the phone and want to try and handle everything by email and they are just plain difficult to work with. As of today, we are still waiting on $522 in refunds from EF with no understanding of when we might see our funds. Very disappointing!
Did a group tour of Ireland with these people. We were hauled around to every tourist trap in the country. Most of the people on my trip seemed to be Fox News watching Trumpers. The tour director didn't seem to know much about Irish history. Never visited a single site from the 1798 or 1916 rebellions. Total zero. Much regret it.
Review for England Ireland Scotland tour....Rae Webster was undoubtedly the best tour guide ever! Helpful, knowledgeable and just plain sweet. England, Ireland and Scotland were each beautiful and interesting in their own way. But the amount of bus time was unforgivable. And as for the buses provided by Manning- none had WiFi...in 2023! Really EF tours? And one bus had no working bathroom, which resulted in a very unfortunate and embarrassing incident for a gentleman on board. I have previously travelled with Go Ahead but I am not sure about future trips.
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Robert plant and alison krauss reflect on their collaboration ahead of their tour.
Scott Simon
British rocker Robert Plant and bluegrass star Alison Krauss are on tour again. They talk with NPR's Scott Simon about their ongoing collaboration.
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Here at Go Ahead, we make it easy to plan a tour. All you have to do is decide which of our travel packages excites you most, and when you’d like to travel. (A springtime escape to Europe , anyone?) If you can’t decide, we’ll help you narrow down our vacation packages and find the perfect trip.
From there, we’ll take care of the rest. For travelers who book flights with us, our in-house team of travel experts will get to work finding flights with our trusted airline partners. And as you count down to tour, we’ll be busy booking clean, stylish, comfy hotels, planning meals at locally loved restaurants, and securing tickets to top museums, cultural sites, and, if it applies to your tour, special events.
Having our team of travel experts take care of every last logistical detail is one of 10 benefits of a guided tour versus independent travel .
When browsing our 175-plus vacation packages, here are a few things to keep in mind to help you find the just-right tours for travel to the places you’ve been dreaming of visiting.
- Your travel style. Are you into wildlife, adventure, or food and wine? Do you want to take a deep dive into a particular destination or religion? Want to experience a special event, or explore with a small group? We offer escorted tours designed around these travel styles and others so that travelers can have the experience that suits them best.
- Where you want to go. Whether you’ve long dreamed of exploring America’s national parks, Scotland’s pristine landscapes, or Thailand’s golden temples, you can do it on our guided tours. Some of our itineraries are designed to offer travelers a deeper dive into a single country. Others take travelers to multiple countries in a single trip (think Germany, Austria, and Switzerland, or Portugal, Spain, and Morocco).
- When you want to go. Sure, there’s nothing like Paris in the springtime. But maybe seeing the City of Light against a backdrop of fiery fall foliage is more what you have in mind. We’ll make that happen. We offer dozens of departures per tour, and in the case of some trips, we offer departures all year round. And, we make tours available for booking up to two years in advance. Having more time to pay, and more departure dates to choose from, are among the eight benefits of booking a trip years in advance .
- Special or seasonal events. Have you always wanted to see cherry blossoms blooming in Japan? Or sip hot, mulled wine while wandering around a European Christmas market ? Perhaps witnessing the Great Migration is at the top of your travel wish list. Events like these, and others, only happen during certain times of year, so be sure to check out tour packages for travel that occur at the same time.
- Duration. Our tours range from six days to 22 days. Want to enjoy a quick break? Consider our shorter tours, which we offer in destinations such as Iceland, Spain, and Amsterdam. Have more time to spare? A 10-day trip to Scandinavia , or a 22-day tour of Australia and New Zealand , could be just the ticket.
- Who you want to travel with. Many of our group trips are designed for groups of 15 to 38 travelers. (Think: more opportunities to make new friends.) If you prefer a more intimate experience, consider one of our Small Group Tours, which are designed for groups of 10 to 22 travelers. Want to explore solely with your friends or family? We happily craft Private Tours and Customized Tours for groups of seven travelers or more.
For help narrowing our trips down to the perfect tour, try our Tour Match Quiz →
Our trips are bookable directly through our website. (Putting $99 down with AutoPay , our interest-free payment plan, is all it takes to secure your spot on tour.) If you have questions or can’t decide which tour is right for you, you can call us at 1-800-590-1161 . We’re here to help.
We offer more than 175 tour packages. They include:
- Guided group tours. These trips are designed for groups of 15 to 38 travelers and include Multi-Country Tours , single-country tours, and City Stay Tours , which give travelers an opportunity to explore a particular city in depth.
- Small Group Tours. A more intimate tour experience with a group size of just 10 to 22 travelers. Small group travel styles include Food & Wine Tours, Adventure Tours, and Safari & Wildlife Tours.
- Special Event Tours. Typically capped at 35 or 38 travelers, these trips are designed to capture the magic of special and/or seasonal events, such as Oktoberfest, Oberammergau, New Year’s Eve, St. Patrick’s Day, Sakura (cherry blossom) season, fall foliage, Christmas markets of Europe, Halloween, and more. Find the perfect tour for you by browsing our Special Event tours .
- Private and Customized Tours. Have a particular interest you want to explore? We happily plan Private and Customized Tours for groups of seven or more travelers.
The price of our trip packages includes:
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- Overnight stays in clean, stylish, well-located hotels that our own staffers have stayed in and vetted
- Transportation in your destination via private, luxury coach (depending on which tour you book, you may also travel by train, ferry, or airplane on tour )
- Daily breakfast at your hotel (a relaxed, convenient way to fuel up for a full day of exploring)
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See the latest from our travelers @goaheadtours
Elon Musk offers Tesla investors factory tours to bolster $56B pay package votes
S AN FRANCISCO ‒ Elon Musk is offering factory tours to 15 Tesla shareholders who vote on his $56 billion pay package at the upcoming meeting, the latest effort by the electric vehicle maker to rally votes for the compensation after a court struck it down .
The upcoming vote is seen as a referendum for Musk's leadership at a time when investors worry that he is distracted by his other ventures and that his often controversial comments are weighing on the reputation and sales of Tesla.
The company is making an unusual and public effort to rally support for Musk's pay.
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"Don't delay, vote today!" Tesla said on Tuesday.
The tour to Tesla's production lines for Cybertrucks and Model Ys in Texas will take place on June 12, the day before Tesla's annual shareholders' meeting, Tesla said on its website.
"Please let us know if you have any questions about voting your Tesla shares!" Musk said on social media platform X, formerly known as Twitter, which he owns.
Musk has threatened to build artificial intelligence products outside of Tesla if he can't get 25% voting power at Tesla, the world's most valuable automaker.
Musk, the world's richest person, currently owns around 13% of Tesla stock, and exercising his stock options would result in him owning a total of 22% of the company.
He has also started AI company xAI, which raised $6 billion in its latest funding .
Tesla has asked shareholders to reaffirm their approval of Musk's record-breaking $56 billion compensation that was set in 2018, but was rejected by a judge who found the package was negotiated by directors who appeared beholden to Musk.
The move came shortly after Musk said Tesla is laying off more than 10% of its global workforce amid falling sales and intensifying competition, especially from Chinese rivals.
Proxy advisory firm Glass Lewis said on Saturday it has urged Tesla shareholders to reject the pay package, citing Musk's "slate of extraordinarily time-consuming projects."
Is Elon Musk overpaid? Why a Delaware judge struck down Tesla CEO's $55 billion payday.
According to data and research firm S&P Global Market Intelligence, 44% of Tesla's common stock is held by nonprofessional shareholders that include retail investors.
That is the most of any of the 10 largest companies including Apple and Nvidia in the S&P 500 by market capitalization.
This article originally appeared on USA TODAY: Elon Musk offers Tesla investors factory tours to bolster $56B pay package votes
As it happened: Mads Pedersen wins at Critérium du Dauphiné as Evenepoel and Roglic return from injury
Tour de france 2024 - stage 12 preview.
July 11, 2024: Aurillac - Villeneuve-sur-Lot, 203.6km
Stage 12 Sprints
Stage 12 mountains.
Starting in Aurillac, the 203.6km stage 12 will head southwest to Villeneuve-sur-Lot, a stage that both breakaway specialists and sprinters will have circled in their road books. The terrain here is all hills, including the ascent of Côte d’Autoire (2.7km at 5.9%) 62km into the stage, followed 20 kilometres later by the climb of Côte de Rocamadour (2km at 5.8%) which will be tackled in the opposite direction to the route taken by the 2022 Tour time trial. The final categorized climb, the Côte de Montcléra (2km at 4.6%) will take place with 68 kilometres to go.
The second part of the stage will be more suited to the sprinters’ teams that are set on reeling the escapees back. However, on two previous and similar stages into Villeneuve-sur-Lot, the breakaway managed to hold off its pursuers.
- Intermediate sprint, km 110
- Côte d’Autoire (2.7km at 5.9%), cat. 4, km 62.8
- Côte de Rocamadour (2km at 5.8%), cat. 4, km 84.3
- Côte de Montcléra (2km at 4.6%), cat. 4, km 135.5
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Kirsten Frattini is the Deputy Editor of Cyclingnews , overseeing the global racing content plan.
Kirsten has a background in Kinesiology and Health Science. She has been involved in cycling from the community and grassroots level to professional cycling's biggest races, reporting on the WorldTour, Spring Classics, Tours de France, World Championships and Olympic Games.
She began her sports journalism career with Cyclingnews as a North American Correspondent in 2006. In 2018, Kirsten became Women's Editor – overseeing the content strategy, race coverage and growth of women's professional cycling – before becoming Deputy Editor in 2023.
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NEWS... BUT NOT AS YOU KNOW IT
Nicki Minaj ‘in pieces’ over arrest and desperate to make it up to fans
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Nicki Minaj is reportedly ‘in pieces’ after her Co-op Live Arena show was postponed after she was arrested in the Netherlands .
Disappointed fans watched as the Pink Friday rapper took to Birmingham’s Resorts World Arena stage last night, after she failed to perform in Manchester .
Fans were let into the plagued venue on Saturday evening (May 25) despite the 41-year-old US singer and rapper being detained at Amsterdam’s Schiphol Airport on accusations of carrying marijuana.
She vented her frustration on social media, claiming to have been sat in jail for over five hours as her flight was delayed over the drug dispute.
‘Nicki is in pieces and knows her fans have badly been let down,’ an insider told The Sun after the initial shock died down.
They added she understands fans spent a lot of money to see her so is working ‘non-stop’ to get the show rescheduled.
This could prove difficult as Co-Op Live already has numerous gigs needing rearranging after its disastrous launch saw Take That, Olivia Rodrigo and The Black Keys postponing.
‘Nicki understands why they are upset and she is so determined to make it up to them,’ the source continued.
‘She likes to speak to her fans on a personal level. Nicki wants to make it right.’
The Superbass rapper documented her initial response to the arrest on social media, with conflicting opinions from fans.
On X, Nicki wrote: ‘Thank you to everyone who prayed for me today. May God cover you and all that is connected to you. May you be blessed beyond your imagination.
‘Barbz, I’m @ the stock exchange hotel in #Manchester I arrived a little over an hour ago.
‘After sitting in a jail cell for 5-6 hours, my plane still didn’t take off for another 20 mins once I boarded. The flight was 50 mins. 50 mins.
‘That’s why they had to do the big song and dance b/c they knew I’d still find a way to perform even if it came down to my last 90 mins in the building which would have been until 1130pm. The building was willing to go past 11pm. So grateful to them for that.
‘So they succeeded at their plan to not let me get on that stage tonight. I succeeded @ getting to the root of it all by recording them and posting everything in real time. I have sooooooooo much video evidence. You wouldn’t believe it if I told you.
‘I’ll have the lawyers and GOD take it from here tho.’
Thank you to everyone who prayed for me today. May God cover you & all that is connected to you. May you be blessed beyond your imagination. Barbz, Iâm @ the stock exchange hotel in #Manchester I arrived a little over an hour ago. After sitting in a jail cell for 5-6 hours, my⦠— Nicki Minaj (@NICKIMINAJ) May 26, 2024
The rap star also suggested that she’s been deliberately targeted by the police: ‘Please please please accept my deepest and most sincere apologies.
‘They sure did know exactly how to hurt me today but this too, shall pass.
‘They’ve been doing this over and over and over and over and over again and I’ve tried so hard to not discuss it b/c you guys deserve to just get the good stuff. I hate involving you in anything that isn’t for entertainment purposes only.’
In order to still see her fans, Nicki encouraged those who were not already at home to come to her hotel.
‘Barbz, I’m going on the balcony so if you’re outside I’ll be able to see you & I may come downstairs. I’ll be out there for about an hour. Rlly wanted to at least get to see you. But if you’re in bed plz STAY THERE,’ she wrote.
To my #GagCityManchester Barbz, Iâm going on the balcony so if youâre outside Iâll be able to see you & I may come downstairs. Iâll be out there for about an hour. Rlly wanted to at least get to see you. But if youâre in bed plz STAY THERE. Iâll update you guys tmrw. Love you — Nicki Minaj (@NICKIMINAJ) May 26, 2024
An announcement was made inside the venue on May 25 and ticket holders were told to make their way to the exits, and some videos captured the concert-goers’ reactions. As a tannoy shared the disappointing news, fans looked visibly shocked, while one person remarked: ‘I told you’ to her friends.
Fans were instructed to keep hold of their tickets for the rescheduled performance, as Live Nation has confirmed the gig will be moved to a later date.
A statement also said: ‘Despite Nicki’s best efforts to explore every possible avenue to make tonight’s show happen, the events of today have made it impossible.
‘We are deeply disappointed by the inconvenience this has caused.’
. @TheCoopLive arena announcing that @NickiMinaj ’s 1st sold out concert in Manchester is postponed. Tickets will remain valid for the new date. #GagCityManchester pic.twitter.com/EAuimcGepL — Nicki Minaj Support ð (@NMSupportt) May 25, 2024
Pink Friday 2 World Tour Update pic.twitter.com/IOhOcS73pT — Co-op Live (@TheCoopLive) May 25, 2024
Speaking to the PA news agency following the announcement, fans said they were unsure if they would be able to make the next gig.
Frankie Harper, 20, from Andover, Hampshire, said: ‘(I’m) distraught, to say the least. It definitely hurts more that it was on my birthday. Not sure what happens with the £100s that you spend on a train and hotel.’
Nord Herida, 23, who lives in Barnsley and travelled an hour to attend the concert, said he had felt before the postponement that his time was ‘being wasted’ inside the arena.
He added that his friend had travelled four hours from Ipswich to get to the gig and that they had been waiting since 1pm at the arena.
‘(I’m) p***ed not (going to) lie, they have taken this long to tell us,’ he said.
‘Like, I work. I can’t just take a day off.’
Eileen Allardyce, 32, a hotel manager from Edinburgh, spent around £2,500 on tickets, travel and hotel costs and says she will not be able to make a rescheduled date.
‘Obviously, it’s not Co-op’s fault what happened in Amsterdam, and it’s not Nicki’s fault either, like, obviously, no blame for her at all,’ she said.
‘But as I say, I just feel like the way they (the venue) handled it was just absolutely ridiculous. They have no clue, like absolutely no clue. I don’t think they were prepared for anything, to be honest.’
Major Robert van Kapel, from the Royal Netherlands military police, told Sky News at around 9.15pm that the detained woman had been released around 20 minutes ago from the Royal Marshal’s Office at Schiphol Airport.
‘I don’t know which plane she will take, which destination, of course, privacy. It’s not our concern,’ he also said.
‘But I can say that 20 minutes ago, she left. So probably she’s on her way to her next destination.’
When asked if they knew the woman was a rap artist, he responded: ‘Of course, we never confirm the identity of people we have in custody, suspects.
‘But we have seen, of course, social media, and the only thing we have to do is do a thorough investigation.
‘And that’s what we did and there’s no reason to (have her) any longer in custody. She can go wherever she has to go.’
Earlier in the day, Dutch police said a woman of Nicki’s age was arrested after allegedly trying to take soft drugs from Schiphol Airport to another country.
An update from the force at around 9pm stated that it had released the ‘suspect and she can now move on.’
The force added that she will have to pay ‘a fine’, which will be determined by the Public Prosecution Service.
Meanwhile, Nicki live-streamed the chaotic events on her social media, garnering thousands of viewers as she locked horns with authorities.
She accused them of taking her bags from her and trying to ‘sabotage’ her tour.
In clips, she is heard asking why a ‘random check’ was performed on her, later taking to X to vent that they were ‘trying to keep [her] from Manchester.’
Nicki’s postponed concert isn’t the only show to be thrown up in the air since the launch of the Co-op Live arena, in which Harry Styles invested.
https://www.instagram.com/reel/C7ZKS7QNLCm/?utm_source=ig_web_copy_link
Artists including Both A Boogie Wit Da Hoodie and Olivia Rodrigo postponed shows there, as did Take That, Peter Kay, and The Black Keys, due to the venue not being ‘ready’.
Live music finally got underway at the arena after Manchester-based band Elbow opened the new venue as its first headliners.
Frontman Guy Garvey told the audience those who had been working on the building had been ‘so excited today, so nervous and so excited’, in a video shared online.
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