bcd travel finance manager

BCD Travel finance analyst salary

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Finance and HR are travel managers’ most important stakeholders

21 November 2019

The Global Business Travel Association (GBTA) and BCD Travel will share the results of a new survey on travel managers and stakeholder engagement during the GBTA Munich Conference, Nov. 19-21. “Understanding Stakeholder Engagement with the Travel Program” examines how travel managers collaborate with other departments within an organization on a wide range of travel program issues, including technology integration, data analysis, duty of care, meetings, payment and expense management.

Travel managers’ roles continue to change as they now regularly work with other departments within an organization. Their responsibilities extend far beyond just booking trips; many hold primary responsibility for key risk-related functions. A survey from GBTA in partnership with BCD Travel examines key questions about travel managers’ collaboration, including:

• Which responsibilities do travel managers share with internal stakeholders – and which do they primarily “own”?
• Do travel managers serve on cross-department committees or working groups? What do these groups cover?
• How often do travel programs share data with internal stakeholders and what metrics do they share?

“Understanding Stakeholder Engagement with the Travel Program”

Key findings.

Most important stakeholders for travel managers

Travel managers widely collaborate with colleagues from finance accounting (79%), human resources (66%), security risk management (63%), C-level (61%), and legal/compliance (59%).

Collaborating across departments

More than two-thirds of travel managers worldwide (68%) say they or someone from their department serves on a cross-department task force, committee, or working group. When they serve on such a committee, they commonly say their committee(s) addresses travel policies (84%), expense policies (70%), safety/risk management (66%), and technology (48%).

Driver or co-pilot?

Travel managers’ responsibilities overlap with those of other stakeholders. In some cases, they are in the driver’s seat, making critical decisions that impact employee safety and productivity. In other cases, they play more of a supporting role.

“It’s always been apparent to those working within the corporate travel industry that travel managers bring significant strategic value in support of their organizations’ underlying goals,” said Miriam Moscovici, senior director, Research and Corporate Innovation at BCD Travel. “Our survey results suggest that by more robustly engaging with stakeholders, travel managers can illuminate their value for everyone else across their enterprises.”

Deciding on travel risk management

A surprisingly high number of travel departments have ownership of key risk-related functions. More than half of respondents (58%) say their travel department is the primary owner of selecting their company’s travel risk management (TRM) provider(s). Almost half say the travel department is the primary owner of communicating with travelers in an emergency (48%) or developing the TRM policy (43%).

Making payment decisions for corporate travel

Many travel departments make payment decisions . More than half of respondents (55%) say the travel department is the primary owner of selecting payment providers for travel.

Supporting expense management

Most travel managers are involved with expense management , but typically in a supporting role. Fewer than half of travel departments are the primary owner of deciding expense policies for travel (43%), selecting their expense management tools (38%), or configuring their expense management tool (33%).

Sharing data with corporate travel stakeholders

Travel managers share data with some stakeholders – but not others. A majority “frequently” or “regularly” share data or reporting with finance/accounting (70%), C-level (66%), and security/risk management (50%). However, fewer “frequently” or “regularly” share data with human resources (39%) and sales (30%) even though these stakeholders make key travel decisions. Travel programs may not have relevant metrics to share with these stakeholders.

The GBTA survey

A total of 347 respondents, including GBTA contacts and BCD clients, completed the online survey. Of those, 163 respondents were from North America; 81 were from Europe; 56 were from Asia Pacific; and 47 were from Latin America. In-depth interviews were conducted with travel managers and a variety of stakeholders from different departments – including finance/accounting, human resources, security/risk management, and sales.

Want to know more about partnering with HR?

Download the Inform report “A Blueprint for Travel Managers: Partnering with HR” for checklists, tips and strategies that will help your corporate travel program build a stronger partnership with HR.

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Manager, Learning Delivery

US, Virtual, NOAM

Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo!

Manager, Learning Delivery (Hybrid/Remote)

Full time, US

In this role, you will oversee the day-to-day management of the Curriculum Designer and Training team members with overall responsibility of delivering an innovative, interactive, and engaging learning experiences for BCD employees on the Apple account. This position will support development and deployment of a global L&D strategy for three key areas of the business: corporate travel, meetings & events, and entertainment. You will oversee all department activities; prioritizing initiatives and ensuring training meets the business objectives(s).

As a Manager, Learning Delivery, you will 

• Create, manage, and implement training programs including, but not limited to new hire, recurrent, and new technologies and procedures for corporate travel, meetings & events, and entertainment segements.
• Oversee all department activities to meet business objectives; ensuring training is innovative, interactive, and engaging
• Ensure learning activities are completed by the team on-time and on-budget
• Observe training delivery and evaluate training session results, providing feedback to both the Training Specialist and the Curriculum Design and Development team 
• Provide effective growth and development opportunities to team members and can lead training sessions themselves, as needed
• Help to develop training materials that deliver a maximum impact to the audience
• Extensive management experience in the travel industry, learning and development field or call center
• Ability to evaluate strategic priorities and ensure that learning activities contribute to the achievement of goals
• Strong consultative and collaborative abilities, within and across the organization, to fulfill needs and requests
• Intermediate understanding of the instructional design process (ADDIE)
• Experience working with an LMS tools to design and deploy curriculum content
• Experience in blended learning solutions (formal, informal, eLearning, self-directed, social, etc.)
• Proficiency on at least one GDS (Sabre, Turbo Sabre or Apollo) is a plus

About us  We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about  BCD Travel .  

Your life at BCD 

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of  Life at BCD .  

You’ll be offered 

Flexible working hours and work-from-home or remote opportunities  

Opportunities to grow your skillset and career 

Generous vacation days so you can rest and recharge 

A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools 

Travel industry professional perks and discounts 

Work From Anywhere program: you have the potential to work remotely in another country for up to 60 days per year! 

An inclusive work environment where diversity is celebrated 

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Manager, Learning Delivery is between $70,000 and $78,000. The actual pay depends on your skills, qualifications, experience and geographical location. 

Interested?   

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, marital status, genetic information, protected veteran status, or any other characteristic protected by law. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [email protected]. Copyright © 2023 BCD Travel

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