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Why Uniworld is the best in the world for river cruises

The cruise line our discerning, nay f ussy, travel editor can't fault

Offering an exceptional travel experience, even beyond cruise holidays , Uniworld's offering left us in awe after we experienced the cruise line for the first time on a seven-night Venetian cruise on its stunning ship, S.S. La Venezia ( try it with TV's James Martin later this year ).

We're not the only ones to be blown away by the company, either. The boutique cruise line has dozens of awards and accolades under its belt, including the Best River Cruise Line award in the prestigious Telegraph Travel Awards and a top three spot in Travel & Leisure's World’s Best Awards .

There's simply nothing else like it, perhaps because it is a cruise line founded by a five-star boutique hotel brand, which believes 'no request is too large and no detail is too small.' Everything from the service to the food is delivered to impress and once you take to the water with Uniworld , you are unlikely to ever look back.

To give us the most authentic feel for the river cruise line, which attracts only the few in search of extraordinary holidays, we explored the ship from top to bottom (including going below deck in the most luxurious way possible) and spent a week hearing first-hand what guests from, Kent to Australia, thought of the company before we felt confident to declare Uniworld as the world's best river cruise line .

With a high returning guest rate (it's not unheard of to be sailing with guests who are on their seventh or even their 50th Uniworld cruise) and staff who are proud to say "we don't consider ourselves to have any competitors," this is the bucket list cruise line you'll want to tick off again and again.

Read on for our honest review of why Uniworld is the best river cruise line in the world…

The style and decor

Stepping onto a Uniworld ship is like entering a boutique hotel - but better. The style is as elegant and refined as it gets, with the finest details and luxury wherever you turn. Uniworld's small ships take inspiration from their destinations, complementing their surroundings while maintaining the sophistication of the brand. Modelled after sister company Red Carnation Hotels, which has the likes of Rubens at the Palace in London and The Oyster Box in South Africa among its collection, the ships are essentially luxury hotels on water.

You won't hear loud announcements and the high staff-to-guest ratio means you're not just a number - they'll remember your name. You can expect the finest decor, with bespoke fabric, original works of art and beautiful antiques. On La Venezia, which you can experience with Good Housekeeping , the fabrics are by Venetian maker Fortuny and the chandeliers and mirrors made from Murano glass.

The suites throughout Uniworld ships have marble bathrooms, and in every room or suite an incredibly comfortable Savoir bed awaits for restful nights on the water.

The destinations

While we're almost certain we could enjoy a Uniworld cruise, wherever it's heading, the river cruise specialist does its utmost to bring travellers the most gorgeous locations to explore in style. Want to visit Venice and its islands ? Uniworld will take you to discover the highlights and see the islands many tourists haven't heard of. Fancy experiencing a Nile cruise ? You can tick off the Pyramids, the Valley of the Kings and the sounds and sights of Cairo while enjoying the luxuries of Uniworld.

Or, maybe you have a far-flung cruise in mind? Uniworld's Mekong River cruise in Cambodia and Vietnam takes you to ancient temples and gives you the chance to meet local villagers, while sleeping in five-star surroundings on stunning ship, Mekong Jewel.

The cruise line's Bordeaux , Danube and Douro itineraries are other fantastic itineraries guests keep returning for.

We can't praise Uniworld's staff enough and neither can other guests. Guest Deb, from Pennsylvania, who has been on six Uniworld cruises, told us: "Every staff member makes you feel special. They really want to make your experience wonderful." Meanwhile, Joanne, from New Jersey, said: "The staff get to know you quickly and intuit what you want and need. They bring you something before even you know you want it. I don't think you get the same attention at a hotel."

With a 1 to 2.4 staff-to-guest ratio, it's clear that service is a high priority for Uniworld, but as Joanne added, "they're helpful but not in your face."

Wendy, from Warwickshire, told us how she would frequently help herself to the orange water available for guests at the bar and one time made a passing comment to the bar staff about how much she enjoyed the drink. By the end of the day, she found a carafe of orange water in her suite.

Another guest, Charlotte, from New Hampshire, described the staff like a "relative who knows you, knows your likes and your dislikes," saying that it makes the cruise "special."

The incredible excursions

While life on board the ship is a joy, stepping off a Uniworld cruise will leave you with fabulous memories you can't miss. Uniworld cruises are packed with carefully-curated included and optional excursions, which include after-hours tours of popular attractions (the perfect way to skip the queues), walking tours that provide a look at local life, and the privilege of meeting working people in their workshops.

During our cruise, we had an outstanding after-hours visit of Basilica di San Marco, one of Venice's most popular sites, where we had the cathedral to ourselves and were able to bask in the tranquility and beauty of this world-famous attraction after the crowds had left.

One solo guest, who wished to enjoy Uniworld's excursions at her own pace, told us that she had booked the same cruise twice, back-to-back, so she could spread out her days and ensure she didn't miss out on anything.

The butler service

While you'll be treated to a personalised experience regardless of the cabin you book, suite guests on Uniworld cruises have the benefit of their very own butler who will take this service to another level. Working to the motto that 'no request is too large, no detail is too small,' the suite butlers, trained to the standards required by Buckingham Palace, do everything they can to make you feel important.

Whether you would like a special dinner organised just for you and your loved one, or a private sabering ceremony (a champagne sabering ceremony by the ship's butler at the start of a sailing is a Uniworld tradition), your wish is their command.

While we didn't have any extravagant requests for butler Marko during our time on La Venezia, we knew he was at our service for anything we needed, whether it was a cup of tea brought to our room, or help unpacking our suitcase.

The behind-the-scenes dinner

If you've always wanted to see what life is like below deck, Uniworld has the most luxurious way to do it. Its Progressive Dinners (extra charge, with a maximum of 10 passengers) take you to the bridge to find out about life as a captain, from the captain himself. The dinners are usually a surprise so stop reading now if you'd prefer no spoilers...

They might take you into the kitchen to see how the ship's elaborate meals are meticulously prepared. A look inside the steaming hot engine could be part of the tour, as well as a chat with the laundry staff and a peek at the staff room. The best part is tucking into a different dish along the way, culminating with your main meal in the ship's private dining room, all while meeting the wonderful people who make the cruise holiday perfect.

The thoughtful touches

Whether its sustainability, guest safety or satisfying your hunger, Uniworld goes above and beyond. You'll find compostable slippers and a gifted water bottle for each guest to stay hydrated while caring for the environment. Breakfasts, lunches and dinners are elaborate enough, with a varied selection and locally sourced ingredients used to create delicious feasts, but if you find yourself feeling peckish in between, the Panini Bar has pastries and fruit you can help yourself to and panini that are made to order.

Another observation we made was the care and attention of the tour managers on the excursions. During our after-hours tour of Basilica di San Marco, the tour manager stood at the entrance of the crypt, with its low ceiling, and warned each and every guest to watch their head as they made their way down the stairs.

Back on the ship, the housekeeping team are nicknamed 'fairies' for being in and out of the rooms without a peep. Then there's the River Heritage Club that rewards your loyalty with complimentary laundry, cocktail parties and savings on your next trip.

It's truly all inclusive

On a Uniworld cruise, you can rest assured that everything is included. Premium drinks are part of the package at any time of day and there's an extensive programme of activities throughout the cruise without needing to put your hand in your pocket. Gratuities are included so you don't have to bring extra cash for crew and tour managers), either.

On board entertainment can be enjoyed at no extra cost and Uniworld goes the extra mile to offer an all-inclusive experience that doesn't compromise on quality. The food and drink is excellent, and when it comes to the sightseeing, each group has its own guide for a more intimate tour experience.

Of course, there are ways to upgrade your experience if you wish, with dinners, premium excursions and pre- or post-cruise land extensions available.

You can combine your sailing with amazing land stays

As experts in luxurious holidays, Uniworld knows exactly how to make your cruise extra-special and has some amazing river cruises with five-star land or rail options. For example, in India you could enjoy seven nights on the Ganges Voyager II, as well as nights in the Golden Triangle staying in Oberoi Hotels.

Or you could sail the Mekong River for seven nights, before exploring the cities of Ho Chi Minh City, Hanoi and Siem Reap while staying in top hotels.

FIND OUT MORE

Or you can pair a Venice sailing with a luxury Golden Eagle Danube Express journey through the Alps or a two-night hotel stay in Milan with private access to Da Vinci's Last Supper. There are various ways to extend your trip and experience a cruise and land holiday.

You really can't fault it

After many conversations with other guests, we failed to find a reason not to love Uniworld. Not only do the staff think of everything a guest could possibly need before they've thought of it themselves, but they continue to look for ways to improve.

We received a feedback form on day two of the cruise (naturally, we struggled to provide anything negative) but one of our new friends told us that she mentioned that she would have liked some Greek yoghurt and additional healthy options at the breakfast buffet. The next morning and every morning for the rest of the cruise, there was Greek yoghurt and a large selection of fruit at the table.

Good Housekeeping has partnered with Uniworld to bring you a selection of cruises exclusive to our readers, including the Ganges and India's Golden Triangle , and Venice with after-hours sightseeing .

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6 Regions Around the World Best Seen on a River Cruise

River cruising has experienced phenomenal growth over the past two decades in part because it’s a more convenient alternative to land-based bus tours. Your home-away-from-home moves with you over the course of a week or longer, meaning you unpack only once while exploring a variety of exciting cities and enchanting small towns. You’ll also enjoy superb onboard cuisine and get to know your fellow cruisers. Of course, this is only possible where rivers flow and cruise lines sail, so here’s a look at six regions around the world best seen on a river cruise.

Cambodia & Vietnam

Flowing for almost 3,000 miles through Southeast Asia, the mighty Mekong is a living mosaic of century-spanning sights, from lavish palaces and UNESCO World Heritage Site temples to ramshackle villages and surreally green rice paddies. Most Mekong River cruises sail between Siem Reap, Cambodia, and Ho Chi Minh City, Vietnam, from August to April, since low river levels and hot weather make May to July difficult for travel.

Highlights of these cruises, which range from seven to 13 nights, include the Cambodian capital, Phnom Penh, with its Silver Pagoda and sobering genocide museum detailing the “Killing Fields” era of the 1970s Pol Pot regime. Cambodia’s more mystical destination is Angkor Wat, the superbly carved stone temple complex outside of Siem Reap built as early as the 9th century. 

In Vietnam, Ho Chi Minh City, the country’s largest city, sometimes still referred to as Saigon, is a mix of French-colonial architecture, Parisian-style boulevards, stunning pagodas, and modern skyscrapers. Smaller villages along the Mekong’s Vietnamese side offer a look at the daily life of farmers, fishermen, and handicraft makers, complete with floating markets and rickshaws.

Which river lines cruise Cambodia & Vietnam?

AmaWaterways, Aqua Expeditions, Avalon Waterways, Emerald Waterways, Scenic, Uniworld, and Viking.

The allure of cruising the Nile River to see the temples of Luxor, the Valley of the Kings, and Abu Simbel in southern Egypt is undeniable. Add on a few nights in Cairo to visit the Pyramids of Giza and the newly opened Grand Egyptian Museum before or after your seven-night cruise and it’s a truly bucket-list trip for anyone fascinated by ancient history.

There are just a handful of primary ports on most Nile River cruises. After arriving in Cairo, you’ll fly to Luxor to board your ship, which will be notably smaller than those sailing the major rivers of Europe. From Luxor, you’ll visit the riverfront temples of Karnak and Luxor and delve into the lore of King Tut and Queen Hatshepsut. More ancient treasures wait in Edfu and Qena. In Aswan, Egypt’s southernmost city, you’ll gaze out on mesmerizing desert landscapes that frame lush mid-river islands, visit the two-mile-wide Aswan High Dam, or enjoy an Abu Simbal excursion to see the two massive rock-cut temples.

Which river lines cruise Egypt?

AmaWaterways, Avalon Waterways, Uniworld, and Viking.

Cruising the Amazon River is an altogether unique experience, more wildlife safari and rainforest immersion than history lesson. While small luxury cruise ships can explore the river’s larger sections from the Atlantic Ocean to Manaus, Brazil, it’s the Peruvian Amazon that takes center stage for luxury river cruises lasting three, four, or seven nights. Here, on meandering tributaries, these vessels, typically accommodating no more than 30 to 40 guests, get into the heart of the Amazon from the city of Iquitos.

Each day is an adventure as you explore with a guide in a motorized skiff. You’ll spy on monkeys and sloths in the treetops and watch pink-hued river dolphins swim through the greenish-brown water. Hiking along verdant trails, you’ll spot tiny poisonous tree frogs and later enjoy a Champagne toast amid a picturesque quilt of water lilies at sunset. You may also fish for carnivorous piranha by day and search for giant anacondas after dark. 

Which river lines cruise The Amazon?

Aqua Expeditions, Avalon Waterways, Lindblad Expeditions, and Uniworld.

The Mississippi

If cruising closer to home appeals, it doesn’t get any closer than this. The Mississippi River , which winds its way for 2,340 miles through 10 states, from Louisiana in the south to Minnesota in the north, is a terrific option that will immerse you in the history, music, food, and architecture of America’s Heartland. 

Some vessels are sleek river ships while others are retro-inspired paddle wheelers. If you have 15 days, you can cruise the river’s entire length, from New Orleans to St. Paul (or vice versa). You can also opt for a Lower Mississippi or Upper Mississippi sailing that lasts seven to nine days. With the former, you can do a New Orleans roundtrip and visit historic cities in Mississippi and Louisiana that include Natchez, Vicksburg, Baton Rouge, and St. Francisville, or add on Memphis, Tennessee, with a one-way itinerary to or from New Orleans. On an Upper Mississippi sailing, you’ll start in either St. Louis or St. Paul and visit riverfront cities such as Hannibal, Missouri; Davenport, Iowa; La Crosse, Wisconsin; and Red Wing, Minnesota. Which section you choose will dictate when you go, since Upper Mississippi and Full Mississippi sailings are only offered from June to October while Lower Mississippi itineraries are year-round.

Which river lines cruise the Mississippi?

American Cruise Lines and Viking.

Central Europe

No other region is home to as many navigable rivers and must-see historic cities, from Amsterdam, Antwerp, Vienna, and Cologne in the north to Paris, Bordeaux, Lyon, and Porto in the west. In Germany, Switzerland, Slovakia, Austria, the Netherlands, Belgium, France, and Portugal rivers connect these vibrant cities with dozens of smaller towns featuring landmark castles, lavish cathedrals, and charming old towns. 

Central Europe’s top rivers include the Rhine, Rhone, Seine, Douro, and Danube. Dozens of cruise itineraries along these waterways immerse you in history, culinary traditions, wine-making, art, architecture, and natural beauty. Picture a living mosaic of tulips in April along the waterways of Belgium and Holland or gliding past the terraced vineyards of Portugal’s Douro Valley during the grape harvest in September. Mix history and art as you explore rogue papacies, Roman amphitheaters, and French wine along the Rhone in the South of France or tour the palaces and cathedrals of the Austro-Hungarian Empire on the Danube.

What can you expect on each river? Here’s an intro:

The  Danube , which flows through 10 countries from southern Germany to the Black Sea, is ideal for anyone with an interest in history, art, and architecture. On an Upper Danube itinerary, you’ll  visit capital cities  Budapest, Vienna, and Bratislava (Slovakia), as well as smaller Austrian cities and towns like Linz, Durnstein, and Melk. Day trips to lofty Salzburg or the picturesque Czech town of Cesky Krumlov are also possible. Most cruises begin or end in the Bavaria region of Germany, so a stay in Munich can cap off the trip.

The  Rhine , which begins in the Swiss Alps and runs to the North Sea near Rotterdam, offers views of storybook castles and vineyards set against a backdrop that is among the most stunning in river cruising. Cities on a Rhine itinerary can include Basel, Switzerland; Strasbourg, France; Cologne, Germany; and Amsterdam. In between are wine-making hamlets such as Rüdesheim am Rhein and Bamberg in Germany, plus scenic Kinderdijk in the Netherlands, home to centuries-old windmills.

The  Rhone , which meanders from food-centric Lyon all the way to the Mediterranean in the South of France, is chock full of delights. These include the Roman arena and medieval streets of Arles (also famous as the setting for some of Vincent Van Gogh’s most notable paintings), the papal intrigue of Avignon, the wine-making excellence around Tournon-sur-Rhône, and the truffle treasures of Viviers. 

The  Seine , which flows north through Paris to the English Channel, is equally intriguing, especially to history buffs and art lovers. On these cruises, you can explore the museums and landmarks of the French capital, wander Claude Monet’s gardens at Giverny, and see buildings and landscapes painted by Van Gogh in Auvers-sur-Oise (where he’s also buried). You can also walk the medieval streets of Rouen, where Joan of Arc was burned at the stake and Monet painted the Gothic cathedral, before visiting Honfleur, a seaside hamlet favored by Impressionists, as well as the D-Day beaches of Normandy and the American Cemetery, resting place of 9,387 fallen soldiers.

The  Dordogne and Garonne rivers , located in the Bordeaux wine-making region of France, offer a heady immersion for oenophiles — from the historic bustle of the city of Bordeaux to the bucolic ambiance of wine-making hamlets such as St.-Emilion, Pauillac, and Cadillac.

The  Douro River  in northern Portugal is another mecca for  wine lovers . Riverboats cruise from atmospheric Porto, home to historic port wine cellars, to small towns such as Pinhão and Régua, set amid pastoral hillside vineyards.

Central Europe also has two lesser-known rivers. The  Elbe River  flows through the former East Germany and offers access to Berlin, Potsdam, and Dresden, as well as nearby Prague in the Czech Republic. The waterways of  Holland and Belgium  attract garden lovers each spring with millions of tulips, historic windmills, and the chocolate and beer abundant in Belgian cities like Brussels, Antwerp, and Bruges.

Which river lines cruise Central Europe?

Check out AmaWaterways, Avalon Waterways, Emerald Waterways, Riverside, Scenic, Tauck, Uniworld, and Viking.

Eastern Europe

While exploring Central Europe is more popular, Eastern Europe has plenty to offer in the way of lesser-known but history-rich countries like Hungary, Croatia, Serbia, Bulgaria, and Romania. The Danube River passes through all six and Lower Danube itineraries generally begin in Budapest, Hungary, and end in Bucharest, Romania (or vice versa). 

Here’s what you’ll see along the way:

In Hungary, the contrast between the stately architecture of Budapest and the port of Kalocsa couldn’t be greater. Known for paprika production and embroidered handicrafts, this city and its surrounding countryside are also the place to experience cowboy culture (the energetic but touristy Puszta Horse Show is a popular excursion) and the Hajós-Baja wine region (Hungarian wines are quite good, so wine-tasting is a commendable option).

Croatia, which most people know for its historic ports on the Adriatic coast, also has a port on the Danube. Vukovar is the gateway to Osijek, located about 45 minutes away. Both cities were heavily damaged during the Balkan wars of the 1990s, but many buildings in Osijek’s historic Baroque center were spared or have been restored. Here you can visit the Church of St. Peter and Paul with its 295-foot steeple and pedestrian-only Holy Trinity Square in the Old Town known as Tvrda.

Belgrade, the former capital of Yugoslavia and current capital of Serbia, is one of Europe’s oldest cities. Its architecture ranges from charming 17th-century buildings set on the cobblestone streets of Old Town (a short stroll from the port) to dour Communist block structures. Don’t miss the Belgrade Fortress (it was destroyed 40 times, and what remains is mainly from the Ottoman period), the Nikola Tesla Museum, and the massive Church of Saint Sava with its lavish gilded crypt. 

Bulgaria may offer up the most surprises. One of the region’s least wealthy countries, it is full of scenic beauty and unique sights. River ships call on Vidin, home to Fortress Bab Vida, for excursions to the striking, red-hued Belogradchick Rocks. You’ll also call on Ruse for an all-day scenic excursion to Veliko Tarnovo, a medieval town and fortress built into the cliffs of the Yantra River. Back on the Danube, you’ll marvel at the Iron Gates, a series of gorges that are one of Europe’s natural wonders, as you cruise through them.

You’ll board or disembark your cruise about an hour outside of the Romanian capital. Bucharest is a city of contrasts, known as the “Paris of the East” for its stately boulevards (it even has an Arc de Triomphe). It's also home to the massive Palace of the Parliament, built by notorious mid-20th-century dictator Nicolae Ceausescu. Many cruisers also add on pre- or post-cruise tour to the historic towns and castles of nearby Transylvania.

Which river lines cruise Eastern Europe?

AmaWaterways, Avalon Waterways, Emerald Waterways, Scenic, Tauck, Uniworld, and Viking.

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