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Travel Manager Job Description

Travel manager duties & responsibilities.

To write an effective travel manager job description, begin by listing detailed duties, responsibilities and expectations. We have included travel manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Travel Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Travel Manager

List any licenses or certifications required by the position: RCDD, PMP, CPR, CTC, BLS, CTA, GTP, IOPP, CIPT, PMI

Education for Travel Manager

Typically a job would require a certain level of education.

Employers hiring for the travel manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Marketing, Education, Business/Administration, Hotel and Restaurant Management, Management, Finance, Accounting, Hospitality, Tourism

Skills for Travel Manager

Desired skills for travel manager include:

Desired experience for travel manager includes:

Travel Manager Examples

• Microsoft Word (.docx) .DOCX
• PDF Document (.pdf) .PDF
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• Perform random audit analysis on employee expense reimbursement claims following established corporate policies and department operating procedures
• Perform necessary research and analysis using various tools
• Resolve all outstanding audit issues timely and accurately in order to complete the process
• Determine whether to apply additional auditing techniques on a case-by-case basis where suspicious or fraudulent activity is suspected
• Provide training to internal clients in complex processing and/or problem resolution
• Assist employees with reconciling their AMEX accounts
• Responsible for market analysis to understand industry trends and best practices in the Travel program and to ensure best practice implementation
• Influences business groups to address key opportunities for demand management savings by using spend information and category metrics
• Works with business groups to ensure supplier and policy compliance
• Manages escalations on behalf of suppliers and users to ensure successful resolution
• Previous experience in operations and/or analysis a must
• Experience in corporate travel & expense management is preferred
• Experienced in creation, negotiation, and administration of contracts and corporate credit card programs
• Knowledge of leading industry travel tools, , Concur, Amadeus, preferred
• Markets preferred suppliers through a multi-pronged communication strategy
• Manages supplier relationships, addressing service and quality issues
• Formulate, implement and execute regional PR plans to generate awareness and maximize exposure with positive coverage of company's luxurious line of business
• Lead the CSR project and also drive the crisis management plan
• Develop, lead and execute all aspects of email newsletter and marketing campaigns, from creative/content through deployment
• Support the testing and development of new email capabilities including segmentation, personalization, recommendations, and creative improvements
• Influence product and offer selection, messaging strategy, and targeting based on prior campaign performance
• Become the subject matter expert on email campaign operations – distribute, communicate and apply best practices and learnings to continually improve results
• Demonstrate a strong knowledge of external competitor activity and market trends to recommend process and overall program enhancements
• Analyze web analytics and email metrics to discover trends and identify opportunities for growth
• Create, develop and test new user acquisition and retention strategies
• Analyze employee travel and expense cost trends and drivers
• Review and maintain Tour Operator trip revenue data in reservation system
• Coordinate and supervise all Lodges revenue including billings, Lodge set up and room reservation revenue
• Work with Travel management to manage all department expenses
• Work with finance management to develop and monitor cash flow projections
• Manage department purchasing, reviewing and ensuring accurate coding of all P-card transactions
• Help develop other accounting procedures and processes for Marketing and other expense management
• Identifies areas of non-compliance with company policies and communicates with appropriate parties in a timely manner
• Oversee administrative processes and determine ways for improvement
• Manage and negotiate with brokers and third party solution providers, , certain vendors to take advantage of volume discount programs
• Develop and implement a comprehensive communication strategy for travel and expense policies, maintaining relevant communication internally
• Processes expense reports and related duties
• Processes credit card requests And ensure that credit cards are integrated with expense management Liaison with Travel Services provider on a regular basis and ensure excellent service levels
• Work with Human Resources regarding needed emergency travel resources
• Coordinate travel insurance programs with travel services
• Continuously improve processes and programs for ease of employee, gathering business intelligence, creating efficiencies and reducing costs
• Multi lingual capability – Mandarin / English (spoken and written)
• Flexible and presentable
• Coordinate with Marketing team to review all Catalog and digital expenses and monitor budget for Marketing
• Assist supervisor/ Travel management with budgets and forecasts
• Manage financial accounts in coordination with Corp Finance, including monthly financial statement reporting, monthly and YE close accruals and journal entries
• Prepare Variance analysis for monthly assessment of revenue and expense compared to forecast
• Assist in preparation of analysis and strategic planning as needed
• We are looking for a manager to work across multiple functions with the Loyalty Solutions business across the customer journey
• Manage the expectations of the client (internal and external) with regard to project objectives, deliverables, timeframes, by understanding the key business drivers and their
• Management of key strategic external partner relationships, focusing on growing and expanding our best in class travel loyalty program
• Responsible for the performance of the portfolio with the goal of achieving profitable growth cost optimization
• Monitor competitive landscape and explore new travel product constructs to identify current and future consumer needs and business opportunities
• Responsible for conducting analysis (KPIs in travel patterns, client behaviors and partnership financial performance) providing insight for portfolio/program improvements and opportunities
• Lead both internal and external quarterly and annual business reviews contribute to building out strategic plans through the annual planning process
• Improve the client experience by recommending initiatives to streamline processes, adding additional functionality and improving call center servicing
• Work across business lines (Operations, IT, Marketing, Credit Cards, Procurement, Legal, Digital) to ensure that activities relating to the performance and management of the portfolio are operating in the most optimal way possible
• Work closely with Product partners to understand client needs and develop strategies to address these needs
• Knowledge of the Concur system and the reporting tool, Cognos
• The Finance Manager will manage Tour Operator & Lodge revenue reporting and analysis
• A minimum of 4 years’ experience in group travel management
• Must understand air, hotel, and shuttle contract verbiage and can negotiate to meet the needs of the event
• Loves travel!
• Travel demand model development, staff supervision, client interface and marketing for new projects experience
• Maintain and own the Bank’s online applications
• Assist third party firms with the configuration, maintenance and future rollout implementations
• Oversee the day to day T&E operations
• Ensure system is running properly and address issues promptly
• Handle business and management ah-hoc queries and requests
• Assist third party firms with the configuration, maintenance, and future rollout implementations of the T&E system
• Advise and communicate all Service updates with new features and benefits of the product
• Implement new features once presented and approved by senior management
• Act as a liaison with Corporate Credit Card provider for all credit card support and maintenance
• Manage the selection process, negotiations and risk mitigation, in partnership with Juniper legal, of travel, corporate card, meetings & events contracts (Airlines/transportations, hotels, card providers, event/production management, registration providers, venues)
• PE or AICP as applicable
• Business travel product technical and operational knowledge, including the Concur product suite
• Excellent understanding of travel management company operational processes and systems
• Experience in delivering technical training is an asset
• High degree of proficiency with data analysis and business process design
• People management experience (2/3 years time)

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Careers in Travel Trade

NB: Listed below are an array of jobs available in the selected sector. We continue to add details to each job listed, including duties, required experience, suggested education, possible career paths and average annual salary.

Travel Counsellor

Travel agency manager, small business owner/operator, tour operator, tour director, reservations sales agent, local tour guide.

OVERVIEW Travel counsellors advise clients on travel options and tour packages, make bookings and reservations, prepare tickets and receive payment. They are enthusiastic about travel, and have good research and organizational skills. In addition to salaries, travel counsellors also may be offered commissions and travel benefits. They are employed in retail travel agencies, wholesale tour companies and in corporate offices that have enough business travel to warrant their own booking divisions.

EXPERIENCE REQUIRED Strong written and verbal communication skills, customer service skills and interpersonal skills are required for this position. An aptitude for selling and an ability to work under pressure are also necessary. Desired skills and experience include sales, marketing and computer experience, monetary transaction skills, and proven research, organizational and time management skills. Travel experience and a second language are also useful.

DUTIES Provide travel information and itineraries to clients, counsel clients on terms and conditions of travel, e.g. cancellation policies, sell tickets/tours and make reservations, process payments and keep accounts, promote destinations, tour packages and other services, provide travel tips on currency, language, safety, health, etc. may also sell special event tickets or travel insurance.

RECOMMENDED EDUCATION A secondary school diploma is required. A related college diploma is usually requested. Certification as a Travel Counsellor may also be required.

POSSIBLE CAREER PATHS Senior Travel Counsellors, Travel Agency Manager, Agency Owner/Operator.

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OVERVIEW Travel agency managers plan, organize, direct and control the operations of travel-related organizations. They also co-ordinate and direct the activities of staff, overseeing not only the day-to-day tasks, but the hiring, training and evaluating of staff members as well. Agency managers may also research new products and destinations, often by travelling to them and experiencing first hand the services available.

EXPERIENCE REQUIRED Strong written and verbal communication skills are necessary, as are proven sales and marketing abilities. Organizational, customer service, human resource management, and planning and financial management skills are all required. In addition, marketing and selling skills, research skills, travel and/or management experience and strong leadership and team-building skills are also important. Time and risk management skills, as well as a second language, are assets in this position.

DUTIES Use operations management skills, such as establishing work plans and objectives, use financial management skills such as overseeing budget, manage human resources such as hiring and training staff, use sales and marketing skills such as determining potential markets, co-ordinate merchandising functions through retail buyers, research new products.

RECOMMENDED EDUCATION A secondary school diploma is required, as is several years of related retail sales experience with increasing levels of responsibility. A diploma or degree in tourism, business or management may be necessary. Certification as a Travel Manager may also be required.

POSSIBLE CAREER PATHS Tour Operator, General Manager, Regional Manager, Agency Owner/Operator.

OVERVIEW Tourism small business owner/operators are accountable for planning, decision-making and management of all aspects of the tourism business. An owner/ operator must continuously review and update business plans, check budget figures, monitor accounting and cash control procedures and ensure the overall operation of the establishment is in line with predictions. Although this position is related to the travel trade sector, every sector has small business owner/operators, for each sector has entrepreneurs who run their own small operations. The duties and requirements are similar for all.

EXPERIENCE REQUIRED Experience in tourism is required of a successful small business owner/operator. Organizational skills, marketing, sales and customer service skills, and good communication skills are also necessary. In order to manage the tasks required, administrative skills, accounting and cash control skills and knowledge of business, the sector, industry and locale are mandatory. Desired skills for this position include management, leadership, risk management and human resource management skills. Financial management skills and office or business experience are also assets.

DUTIES Meet and exceed guests? expectations, offer tourism information and promote local area and tourism, use business management skills, use sales and marketing skills, complete financial management tasks, use administrative skills, respond to enquiries and solve problems, maintain facility, equipment and supplies.

RECOMMENDED EDUCATION A secondary school diploma is required. A college diploma or degree in business, tourism, marketing or management is useful. Training in both first aid and small business management is an asset.

POSSIBLE CAREER PATHS Expand business, purchase larger operation, Small Hotel Owner/Operator, Manager/Executive in other tourism businesses.

OVERVIEW Tour operators are involved in planning, development, promotion, administration and implementation of tourism products. They oversee all the day-to-day tasks and also supervise, motivate and train staff. They are employed by tour or transportation companies, resorts or attractions. They may travel to proposed tour sites, check them out and experience the services first hand before assessing their tourism potential.

EXPERIENCE REQUIRED Management and tourism experience, human resource management skills, leadership and team-building skills, and financial management skills are all required. Good communication and excellent customer service skills are also necessary. Knowledge of relevant destinations, attractions and travel are important, as are research skills. Desired experience and skills include a second language, risk management skills and time management skills.

DUTIES Use operations management skills, use sales and marketing skills, manage human resources, develop products, use financial management skills.

RECOMMENDED EDUCATION A secondary school diploma is required. A university degree or college diploma in tourism or history is an asset.

POSSIBLE CAREER PATHS Senior Manager, General Manager, Owner/Operator of tour operation.

OVERVIEW Tour directors lead and accompany passengers on multi-day tours. They manage arrangements and services, and provide relevant information and commentary. Tour directors work for tour companies, resort chains and transportation companies.

EXPERIENCE REQUIRED An outgoing personality, an interest in travel, geography, history and attractions, and good communication and presentation skills are required. Customer service skills and knowledge of the tour area are also necessary. Research skills, people and time management skills and a second language are also desired.

DUTIES Provide general knowledge of attractions and destinations, develop and maintain an information file, prepare and deliver commentary, prepare for tour by making arrangements and confirming reservations, conduct tours, complete tour reports, daily logs and expense reports, assist special needs clients, escort passengers.

RECOMMENDED EDUCATION A secondary school diploma is preferred. A college diploma in tourism or a university degree in tourism, or with a concentration in history, is an asset.

POSSIBLE CAREER PATHS Customer Service Manager, Tour Operator, Owner/Operator of tour company.

OVERVIEW Reservations sales agents are front line professionals who facilitate the promotion, sales and booking of a company?s products and services. They are employed by travel agencies, tour and transportation companies, hotel chains and vehicle rental agencies.

EXPERIENCE REQUIRED Good telephone manner and etiquette are required, as are customer service skills, good communication skills and an ability to do detailed work. Computer experience, marketing and sales experience, research and organizational skills, and cash handling and time management skills are all desirable. Knowledge of a second language is an asset.

DUTIES Provide travel information, itineraries and prices, use selling techniques to promote packages, insurance, etc. handle customer complaints or concerns, counsel clients on terms and conditions of travel, e.g. cancellation policies, book reservations and send out confirmation notices process payments and refunds.

RECOMMENDED EDUCATION A secondary school diploma is preferred. Courses in computers, languages and communications are an asset.

POSSIBLE CAREER PATHS Reservations Manager, Senior Travel Counsellor, Operations Manager, General Manager, Agency Owner/Operator.

OVERVIEW Local tour guides accompany passengers, individuals or groups on short trips, sightseeing tours or visits to attractions. They provide information, deliver commentary, answer questions and ensure the itinerary is met. They may develop tours or may be hired to deliver ready-made tours.

EXPERIENCE REQUIRED Customer service skills and an interest in travel, geography, history and attractions are required. Good communication skills and presentation skills are also necessary. Desired experience and skills include time management skills and knowledge of the local geography, attractions and history. A second language is also an asset.

DUTIES Provide general knowledge of an attraction, event or destination, develop and maintain an information file, prepare and deliver commentary, answer and/or research questions, complete tour reports, assist special needs clients, respond to emergencies.

RECOMMENDED EDUCATION A secondary school diploma is preferred. A university degree or college diploma in tourism or history is an asset.

POSSIBLE CAREER PATHS Tour Supervisor, Tour Director, Customer Service Manager, Tour Operator, Owner/Operator of tour company.

Copyright © 2022 Bahamas Ministry of Tourism

Travel Manager Job Description [Updated for 2024]

In the era of global connectivity, the role of travel managers has become increasingly critical.

As the world becomes more interconnected, and business operations expand across borders, the demand for experienced professionals who can plan, execute, and manage travel arrangements grows more intense.

But let’s delve deeper: What’s truly expected from a travel manager?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager looking to define the ideal candidate,
• Or simply fascinated by the intricacies of travel management,

You’ve come to the right place.

Today, we present a customizable travel manager job description template, designed for easy posting on job boards or career sites.

Let’s dive right in.

Travel Manager Duties and Responsibilities

Travel Managers are responsible for planning, organizing, and implementing travel plans for a corporation or an individual.

They are responsible for cost management, ensuring safety and comfort of the travelers, and making sure all travel operations run smoothly.

They have the following duties and responsibilities:

• Develop and implement corporate travel policies
• Negotiate contracts or rates with travel service providers
• Provide advice on travel documents, insurance, import/export regulations etc.
• Handle credit card programs and charges
• Process T&E reports and handle reimbursements
• Create and maintain relationships with vendors and service providers
• Ensure compliance with company travel policy, procedures, and service quality
• Book transportation, make hotel reservations, and collect payment/fees
• Deal with occurring travel problems, complaints or refunds
• Enter data into our software and maintain T&E records
• Participate in educational opportunities & professional organizations in the travel field
• Stay informed about travel industry trends and best practices

Travel Manager Job Description Template

We are seeking a detail-oriented and organized Travel Manager to join our team.

The Travel Manager responsibilities include managing corporate travel service providers, negotiating contracts and managing relationships with travel suppliers, planning and managing all travel arrangements for the organization, and developing strategies to improve travel programs.

Our ideal candidates have a strong understanding of the travel industry, excellent problem-solving skills, and an ability to negotiate effectively.

Ultimately, the role of the Travel Manager is to ensure all travel arrangements run smoothly and align with the needs and requirements of the company.

Responsibilities

• Develop strategic policies and programs for corporate travel
• Handle and oversee all travel arrangements and operations (air, lodgings etc.)
• Manage relationships with travel agencies and vendors
• Provide advise on travel documents, insurance, import/export regulations etc.
• Ensure compliance in all aspects of travel procedures
• Drive continuous improvement of travel programs

Qualifications

• Proven work experience as a Travel Manager
• Knowledge of international travel regulations, customs and currencies
• Knowledge of T&E reporting and processing
• Working knowledge of MS Office and CTM (corporate travel management) software
• Excellent communication (oral and written) and negotiation skills
• Well-organized and reliable
• An analytical mind with strong business acumen
• Customer-oriented approach
• High school diploma or equivalent; Bachelor’s degree is preferred
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

Additional Information

• Job Title: Travel Manager
• Work Environment: Office setting with options for remote work. Some travel may be required for meetings with travel suppliers.
• Reporting Structure: Reports to the Director of Operations.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $65,000 minimum to $85,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

What Does a Travel Manager Do?

Travel Managers are professionals who work for corporations, travel agencies, or as self-employed consultants.

They are responsible for planning, developing, and managing all aspects of travel for organizations or individuals.

They ensure that travel needs, such as accommodation, transportation, and special requirements, are taken care of, in line with the budget and preferences of their clients or organization.

Travel Managers often negotiate contracts with travel service providers, such as airlines, hotels, and car rental companies to secure the best rates and services.

They monitor travel trends and update travel policies accordingly.

They are tasked with handling travel emergencies, resolving travel issues, and ensuring the safety and satisfaction of travelers.

Moreover, they are expected to stay up-to-date with the latest travel advisories, visa requirements, and travel regulations.

Travel Managers may also be responsible for overseeing travel expenditures and ensuring all travel activities comply with company policies and legal regulations.

In some cases, they also have to plan and coordinate travel itineraries for individuals, ensuring a seamless and enjoyable travel experience.

Travel Manager Qualifications and Skills

Travel Managers must possess a wide range of skills and qualifications to effectively manage and execute travel arrangements and itineraries, including:

• Strong organizational skills to manage multiple travel schedules, arrange transportation and accommodation, and ensure all aspects of business travel are taken care of.
• Excellent communication skills for interacting with clients, travel agents, and vendors, as well as addressing any travel-related concerns or inquiries from employees.
• Exceptional negotiation skills to secure the best rates and services from travel suppliers and vendors.
• Understanding of travel regulations, customs and currencies to ensure compliance and advise clients.
• Ability to work under pressure and multitask to handle last-minute changes to travel plans and respond to emergencies.
• Financial acumen to manage budgets, understand cost structures, and achieve cost efficiencies in travel plans.
• Problem-solving skills to swiftly tackle any travel disruptions or conflicts, and find practical and efficient solutions.
• Knowledge of travel software and platforms to book flights, hotels, and car rentals, and to manage travel plans and itineraries.
• Customer service skills to provide high-quality service to clients, understand their needs, and ensure their satisfaction.

Travel Manager Experience Requirements

A Travel Manager typically needs several years of experience in the travel industry or a related field.

Entry-level candidates often start in roles such as Travel Agent, Tour Guide, or Customer Service Representative in a travel agency, where they gain firsthand experience in coordinating travel arrangements and dealing with the common issues that arise.

Those with 2 to 3 years of experience may have developed their skills in communication, problem-solving, and organization.

They may also have gained a solid understanding of travel management software and industry regulations.

Candidates with 3 to 5 years of experience often move into roles such as Senior Travel Consultant or Travel Coordinator, where they hone their skills in negotiating with vendors, overseeing travel budgets, and managing corporate travel policies.

Those with more than 5 years of experience may have significant leadership and managerial experience, along with extensive knowledge of travel industry trends and the ability to build strong relationships with vendors and clients.

Such candidates are often ready to take on the responsibilities of a Travel Manager, such as developing strategic plans for travel, managing a team, and ensuring the company’s travel needs are met efficiently and cost-effectively.

They may also have experience with risk management and emergency response planning, which are critical aspects of this role.

Travel Manager Education and Training Requirements

Travel Managers typically have a bachelor’s degree in travel and tourism, business management, or another related field.

They need a strong understanding of the travel industry, including knowledge of various travel destinations, booking procedures, and travel regulations.

Previous experience in the travel industry or in a managerial role could be beneficial.

Proficiency in a second language can also be an advantage in this global industry.

Some positions, especially those in large corporations or specialized travel agencies, may require Travel Managers to have a master’s degree in tourism management or business administration.

There are various certifications available for Travel Managers, such as the Certified Travel Associate (CTA) or the Certified Travel Counselor (CTC).

These certifications may showcase a Travel Manager’s expertise in the field and commitment to ongoing learning.

Continuing education is also important in this role as travel trends, regulations, and technologies are constantly changing.

Hence, Travel Managers should stay updated through workshops, seminars, and industry conferences.

Travel Manager Salary Expectations

A Travel Manager can expect to earn an average salary of $81,437 (USD) per year.

However, the actual salary can vary based on factors such as professional experience, education, the scale of the employer’s business, and the location of the job.

Travel Manager Job Description FAQs

What skills does a travel manager need.

A Travel Manager should have excellent organizational and planning skills to coordinate various travel arrangements smoothly.

They should have strong negotiation skills to secure the best deals and prices.

Interpersonal and communication skills are also essential to liaise with clients, travel agents, and other service providers.

A good Travel Manager should also have a deep understanding of the travel industry trends, issues, and legal aspects of domestic and international travel.

Do Travel Managers need a degree?

A degree is not mandatory but is often beneficial.

A degree in business administration, hospitality management, or tourism can be particularly useful.

Additionally, many employers prefer candidates with experience in the travel industry or in a similar role.

The most important thing for a Travel Manager is to have a good understanding of travel arrangements, regulations, and cost management.

What should you look for in a Travel Manager resume?

When reviewing a Travel Manager’s resume, look for experience in managing corporate travel, including planning, booking, and coordinating travel arrangements.

They should have experience in negotiating with travel service providers and managing travel budgets.

Also, check for any relevant qualifications or certifications, such as a Certified Travel Associate or Certified Travel Counselor credential.

What qualities make a good Travel Manager?

A good Travel Manager should be detail-oriented and organized, with the ability to handle multiple travel bookings and schedules at once.

They should be good problem solvers, capable of dealing with any travel disruptions or emergencies quickly and efficiently.

Excellent communication skills are also important, as they need to liaise with various stakeholders and service providers.

A good Travel Manager should also have a passion for travel and a thorough understanding of the travel industry.

Is it difficult to hire a Travel Manager?

The difficulty of hiring a Travel Manager can depend on the specific requirements of the role.

For instance, if the position requires extensive travel industry experience or specific language skills, it might be more challenging to find the right candidate.

However, with a clear job description, competitive salary, and benefits package, and by utilizing various recruitment channels, it’s certainly possible to find a qualified and suitable Travel Manager.

And there we have it.

Today, we’ve taken an in-depth journey into the dynamic role of a travel manager .

It’s not just about booking flights.

It’s about orchestrating unforgettable experiences, one destination at a time.

Our travel manager job description template and real-world examples have given you the tools you need to set sail.

But why drop anchor now?

Go the extra mile with our job description generator . It’s your compass to precision-crafted job listings or tailoring your resume to perfection.

Every journey is a part of a larger adventure.

Let’s navigate that future. Together.

Reasons to Become a Travel Manager (Lead Adventure, Earn Money)

How to Become a Travel Manager (Complete Guide)

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The Editorial Team at InterviewGuy.com is composed of certified interview coaches, seasoned HR professionals, and industry insiders. With decades of collective expertise and access to an unparalleled database of interview questions, we are dedicated to empowering job seekers. Our content meets real-time industry demands, ensuring readers receive timely, accurate, and actionable advice. We value our readers' insights and encourage feedback, corrections, and questions to maintain the highest level of accuracy and relevance.

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Travel Manager Job Description

Travel managers direct, administer, and monitor the travel policies, guidelines, and budgets for businesses and travel agencies. When working for travel agencies, they will assist customers with travel plans and itineraries. When working for corporations, they will make business travel arrangements for executives and employees.

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Travel Manager Job Description Template

We are looking for a detail-oriented individual to join our team as a travel manager. The responsibilities of the travel manager include optimizing our travel operations, making travel arrangements over the phone or the internet, providing guidance on travel arrangements, and preparing budget reports.

To be a successful travel manager, you should have a strong working knowledge of travel management processes and excellent attention to detail. Ultimately, a top-notch travel manager is skilled at maintaining positive relationships with airlines and hotels and at providing a smooth travel experience.

Travel Manager Responsibilities:

• Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines.
• Negotiating preferred rates with vendors of direct travel.
• Planning travel accommodations, booking flights, hotels, car rentals, and coordinating activities.
• Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.
• Assisting with any travel-related issues that may arise.
• Researching travel deals and evaluating prices and services.
• Arranging travel accommodations for business visitors.
• Creating, optimizing, and monitoring corporate travel policies.
• Preparing travel budget reports.
• Analyzing and preparing reports on travel spend.

Travel Manager Requirements:

• A bachelor's degree in tourism, travel or hospitality is required for corporate travel managers.
• A minimum of 5 years experience in the travel industry.
• A minimum of 1 year supervisory experience may be preferred.
• Certification in travel or hospitality may be advantageous.
• Knowledge of travel management processes.
• The ability to build and maintain positive relationships with vendors of direct travel (existing relationships may be advantageous).
• Excellent attention to detail and organizational skills.
• Good communication, customer service, and interpersonal skills.
• A basic understanding of Geography.
• Strong computer skills.

Related Articles:

Travel planner job description, travel agent job description, travel consultant job description, travel manager interview questions, travel planner interview questions, travel agent interview questions, travel consultant interview questions.

Travel Trade Manager, China

Application Deadline:  Sunday, April 21, 2024

Salary Range:  300,000CNY per annum, negotiable depending on experience

Vacancy Type:  Permanent/Full Time

Job Summary: 

The British Tourist Authority (BTA) is the national tourism agency and a non-departmental public body funded by the Department of Culture, Media & Sport (DCMS) and trades under the name of VisitBritain/VisitEngland (VB/VE).

BTA is a global organisation with 280+ employees based in 16 different countries and has a diverse culture. VisitBritain is the official tourist board for England, Scotland, and Wales, and is responsible for marketing Great Britain worldwide to prospective travellers.

Our purpose is to drive a thriving tourism industry, creating economic prosperity across Britain.

VB/VE plays a unique role in building England’s tourism product, raising Britain’s profile worldwide, increasing the volume and value of tourism exports and developing Britain’s visitor economy. As the national tourism board, VisitBritain is responsible for targeting international visitors to boost overseas visits and spend in the UK.

Our organisational values have been collaboratively crafted with colleagues across various divisions and geographical locations. They give us a fresh sense of direction and inspire us to drive transformative change within our organisation.

As one global team, we work together with Passion, in Partnership and at Pace:

• with Passion – fuelled by our enthusiasm and positivity to deliver excellent results.
• in Partnership – empowered to work with partners towards a greater aim beyond our own.
• at Pace – delivering innovation through agility, boldness, and bravery to take calculated risk.

Main purpose of the role

This role is pivotal to the design and implementation of VB’s travel trade strategy in China (inclusive of HK) and the efficient and cost-effective delivery of VisitBritain’s trade engagement in the market.

Specifically, the role leads on VisitBritain’s B2B and trade activities in China through KAM, CRM, partnerships, and series of B2B trade events and activities, creating incremental value, regional and seasonal dispersal for both leisure and business tourism to Britain.

Important Information

In order to apply for this vacancy, you must complete personal statement section of the application form highlighting how you meet the criteria stipulated in the job description and person specification and submit it.

If you have any questions, please email  [email protected]

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What is a travel manager and how to become one

A travel manager is a professional who plans and arranges travel for an organization's employees. They set objectives, manage budgets and schedules, and prepare travel accommodations and itineraries. They also handle administrative tasks like preparing and processing travel documents, and negotiating contracts with travel vendors. Their role often involves working with suppliers and vendors, as well as coordinating travel arrangements for conferences and trade shows. They also manage daily administration and planning for military and civilian expeditions worldwide, and track and monitor expenses and policy compliance. They need to be up to date on industry trends and continuously seek new ways to improve travel operations and reduce costs.

How long does it takes to become a travel manager?

It typically takes 2-3 years to become a travel manager:

• Years 1-2: Obtaining an associate degree in a relevant field, such as travel, hospitality, or business management.
• Year 3: Accumulating the necessary work experience in areas like customer service, sales, and travel planning, while also receiving on-the-job training for about 3-6 months.
• Salary $66,782
• Growth Rate 20%
• Jobs Number 4,078
• Most Common Skill Booking
• Most Common Degree Bachelor's degree
• Best State Idaho

Travel Manager career paths

As a travel manager, you could take on a variety of roles in the future. For instance, you could become a general manager, overseeing a broader range of operations for a company, or a business development manager, responsible for finding new business opportunities. You could also move into sales roles like a senior business development manager or national sales manager. If you enjoy working with people, you could consider becoming an account manager or office manager.

Key steps to become a travel manager

Explore travel manager education requirements.

The educational requirements for a travel manager typically include a high school diploma, with many holding an associate degree in fields such as business, hospitality management, or management. Certifications such as Travel and Tourism Professional, Certified Travel Associate, or Certified Corporate Travel Executives can also be beneficial. According to John Smith, a travel industry expert, "A strong foundation in business and communication is key for travel managers, as they often coordinate complex itineraries and manage relationships with vendors and clients."

Most common travel manager degrees

Bachelor's

High School Diploma

Start to develop specific travel manager skills

Travel managers primarily focus on coordinating and managing travel for their clients. They cultivate relationships with airlines, hotels, and rental car services, interact with clients to understand their travel requirements, and make domestic and international travel reservations. They also generate monthly and quarterly reports, arrange travel logistics for trade shows and conferences, and coordinate vendor contracts. Negotiating travel supplier contracts, consolidating travel accounts, and managing corporate card programs are also key responsibilities. According to one expert, "travel managers are also responsible for developing, coordinating and supervising all land operations for international travel itineraries."

Complete relevant travel manager training and internships

Gain additional travel manager certifications.

Travel manager certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific travel manager certification, having one may help you stand out relative to other applicants.

The most common certifications for travel managers include Travel and Tourism Professional (TTP) and Certified Travel Associate (CTA).

Research travel manager duties and responsibilities

A travel manager's responsibilities include cultivating supplier relationships, booking travel reservations, and generating reports. They also coordinate logistical arrangements for conferences and trade shows, negotiate contracts, and consolidate travel commodities. Additionally, they are responsible for managing daily administration and planning for military and civilian expeditions, resolving customer complaints, and managing corporate accounts.

• Negotiate fares and manage reservations for group participants using a limit budget and contract agreements with airlines
• Arrange VIP travel on corporate jet and communicate with pilot to ensure efficient scheduling.
• Handle VIP travel on corporate jet and work closely with pilot to ensure efficient time schedules.
• Help with converting browser base implementation to a completely WPF implementation, resulting in thrice the speed and performance gain.

Prepare your travel manager resume

When your background is strong enough, you can start writing your travel manager resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a travel manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose From 10+ Customizable Travel Manager Resume templates

Apply for travel manager jobs

Now it's time to start searching for a travel manager job. Consider the tips below for a successful job search:

• Browse job boards for relevant postings
• Consult your professional network
• Reach out to companies you're interested in working for directly
• Watch out for job scams

Are you a Travel Manager?

Share your story for a free salary report.

Average travel manager salary

The average Travel Manager salary in the United States is $66,782 per year or $32 per hour. Travel manager salaries range between $45,000 and $98,000 per year.

What Am I Worth?

How do travel managers rate their job?

Updated April 25, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Information for the travel trade

Introduction.

Explore our travel trade resources for advice and tools to help you sell Britain better, including upcoming trade events, guidance on travelling to-and-around Britain, as well as latest research and insights. Sign up to our travel trade newsletter , and learn how Tourism Exchange Great Britain (TXGB) and the VisitBritain Shop  can help to grow your business.

This page is designed for the international travel trade; if you are working in the UK travel trade, please visit our Information for tourism businesses page.

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Travelling to britain.

Find advice and practical information for travelling to Britain.

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Travelling around Britain

With an extensive over and underground rail network, regional airports and roads connecting each key destination, getting around Britain is easy.

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Research and insights

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Find the latest consumer and industry data and insights on domestic and inbound tourism in the UK, Britain and England. Learn about key previous trends, and explore those that are set to influence the industry in years to come.

Travel trade tools and resources

Visitbritain asset library .

View our online asset library, with images and video available to download to promote travel to the UK.

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Tourism Exchange Great Britain (TXGB)

Gain access to live availability, pricing and content for accommodation, tours, events and attractions – every kind of UK supplier, together in one place for the first time.

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Get the latest news on Britain’s tourism offering, including updates on new hotels and restaurant openings.

Read the latest

Sample itineraries

To help you plan tours for your clients, we’ve designed a series of sample travel itineraries – all showcasing the diverse landscapes, cities and experiences, only found in Britain.

Be inspired

West Midlands Travel Trade Guide

The West Midlands was the host region of the Birmingham 2022 Commonwealth Games – discover why it’s ‘gold medal’ worthy…

Find out more (PDF, 3.71 MB)

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Destination Britain Middle East and Asia 2024

Destination Britain - Middle East & Asia 2024 offers UK international trade-ready businesses the unique opportunity to meet hand-picked buyers from GCC, India, China, South Korea and Japan.

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Brazil Roadshow 2024

Brazil Roadshow 2024 offers an invaluable opportunity for trade-ready businesses to meet face-to-face hand-picked buyers and agents from this market. With the guidance of our in-market experts you will get a facilitated environment to create and enhance business relationships and learn all about the market demand.

Australia Roadshow 2024

Australia Roadshow 2024 offers UK international trade-ready businesses the unique opportunity to meet hand-picked buyers from this market, provide agents training and join numerous networking sessions. This event enables delegates to strengthen their existing relationships, learn about the market directly from our in-market team and trade, and gain valuable direct contacts to unlock new opportunities.

Our work with the travel trade

We work directly with the travel trade to maximise the quality, profitability and reach of Britain programmes. VisitBritain facilitates connections by organising and attending sales missions, trade shows and other events that build new and nurture existing relationships between British businesses and the international travel trade. We also produce tools and resources tailored for international markets, to enable our trade partners to sell Britain better.

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Keep up to date with tourism industry news, events and insights – especially for UK businesses. Published fortnightly.

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Our proposed 2024/25 trade events programme

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Showcase Britain 2024

Showcase Britain 2024 is VisitBritain’s international B2B hosted buyer programme.

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VisitEngland Webinar - Cut energy, save money and

Prepare for winter, save on energy, and embrace a low carbon future with VisitEngland's webinar for the tourism and hospitality sector. Learn from energy experts about cost-effective solutions to lower your bills and reduce emissions.

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Nordics Workshop 2024

Looking to engage with the Nordic trade? This workshop will be a high-impact opportunity to showcase your product, get exposure and develop business relationships with buyers from Norway, Sweden and Denmark.

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Useful contacts

Trade Engagement Executive, Australia and New Zealand

Bradley Nardi

Commercial Manager, Australia and New Zealand

Priscila Moraes

Travel Trade Manager, São Paulo, Brazil

Lynda Falcone

National Travel Trade Manager, Canada

Ritushri Dhankher

Communications and Travel Trade Executive, Canada

Charlene Zhang

B2B and Partnership Manager, China and Hong Kong

B2B Executive, China and North East Asia, Shanghai, China

B2B Executive, South China and Hong Kong, China and North East Asia, Beijing, China

Cécile Laburthe

B2B Executive, Paris, France

George Christakis

B2B Manager, GCC

Birthe Pohlmeyer

B2B Executive, Germany, Austria and Switzerland, Berlin, Germany

Shuja Mehdi

B2B Manager, India

Tishtar Parakh

Travel Trade Executive, Mumbai, India

Simona Blandi

B2B Manager, Milan, Italy

Tomoko Hisaki

B2B Manager, Tokyo, Japan

Holger Lenz

Manager, Central Europe

Jessica Lithén

B2B Manager Nordics

Marketing Manager, Seoul, South Korea

Javier Omeñaca

B2B Manager, Madrid, Spain

Jonathan Heasman

Travel Trade Manager National Accounts, USA - Los Angeles

Diego Perez

Travel Trade Executive, USA

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Everything you need to inspire your clients. Discover new products, experiences and itinerary ideas – plus useful resources and the latest market insights.

Reach new customers and increase your profitability. Drive sales with our tools, events and training, find out about quality assessment and get expert guidance from the England Business Advice Hub.

Build sustainable and valuable growth. Learn about England’s new destination management structure, find expert advice, and boost your proposition with our training and toolkits.

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Discover our media centres, image and video library and latest press releases, plus contacts for our corporate and consumer press teams.

Studying tourism at school, college or university? We’ve gathered essential resources and data for students of tourism, plus information about our internships.

Travel, Tourism & Hospitality Recruitment

As our name suggests, we are a recruitment agency specialising in the recruitment of travel staff for both permanent and temporary travel jobs. Our success has been achieved by providing a professional, honest & cost effective travel recruitment service to both large and small travel businesses throughout the UK.

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Travel Trade Recruitment offers a nationwide recruitment service. Every one of our professionally trained travel recruitment consultants has previously enjoyed a successful career within the travel industry, so when it comes to travel we know it inside out.

City of London, London

An exciting new vacancy has become available for a Senior Business Travel Consultant to join a leading Travel Management company based in the heart of London.

Do you have experience working on dedicated finance accounts? This leading Travel Management Company are seeking a highly-skilled, customer-focused, Senior Business Travel Consultant

£21000 - £39000 per annum

Are you an experienced Business Travel Consultant looking for part time work? Do you have other commitments in the week and prefer to work evenings and weekends?

£24000 - £27000 per annum + + uncapped commission

Manchester, Greater Manchester

Calling all Luxury Travel Long Haul Sales experts. Fantastic opportunity to join a well established Tour Operator in their successful sales team. Remote/Hybrid depending on location......

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Technical and Operations

USV Survey Manager

Aberdeen, United Kingdom

Experienced Level

Job Description

Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently.

We’ve created a new service line utilising exciting new technology that is designed to reduce our carbon footprint and work sustainably. Our Uncrewed Service Vessel (USV) team will work predominantly from our new remote operations centre and support diverse project work.

We are seeking a USV Survey Manager who will coordinate and manage survey operations that are carried out from our expanding fleet of USV’s in Europe.  You will ensure operational success and implement efficient working procedures.

A key element of this role is to implement an operational structure which facilitates efficient and safe remote operations. You will be responsible for recruitment, crewing, vessel and equipment uptime, project mobilisations and operational logistics.  A diverse team of engineers, mariners, ROV pilots and surveyors will report into you for leadership and project management.  A good understanding of subsea operations and survey related projects is essential.

As well day to day leadership and engagement across the Fugro business, you will manage programmes of work, ensuring tasks are delegated effectively and a clear project delivery methodology is implemented and in place.

The USV service line is rapidly growing in Europe.  The pipeline for the delivery of new vessels is aggressive and the technology is constantly evolving.  Another key responsibility is to forward plan for new vessel roll outs and technology upgrades.  Developing an understanding of the performance of the USV on project and the operational team’s performance during mobilisation will provide insights to track operational success, learn lessons and implement changes.

You will work in a range of markets including offshore wind, oil and gas and subsea cables.  The role will be based from our Aberdeen offices where the ROC is collocated.  From time to time travel will be required to project sites and client offices to support kick offs and site visits.

Who we’re looking for:

Previous experience of working as one (or more) of: Technical Manager, Operations Manager, Project Manager, ROV Superintendent, survey Party Chief  or another project and business unit leadership related role in the subsea or survey space.

Nationally recognised technical or trade qualification and / or appropriate level national vocational qualification in one or more of the following subjects: electrical, electronics, computing, mechanics.

What we offer:

Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team.

Extensive career & training opportunities both nationally and internationally.

Competitive salary accompanied by an attractive package including contributory pension scheme

Option to lease an electric car.

Disclaimer for recruitment agencies:

Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated **.**

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