10 Valuable Lessons I’ve Learned as a Disabled Traveler

By Sophie Morgan

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A version of this article originally appeared in Condé Nast Traveller UK .

The year 2023 marked 20 years since my life-altering injury. In the past, I equated travel with freedom. I yearned to throw on a backpack and wander into the world. After my injury, however, the concept of travel and what it meant to me changed. Robbed mercilessly of the carefree whimsy of a student traveler, I became even more hungry for travel, freedom, and adventure as a paraplegic, desperate to see more of the world than I already had at age 18. It was a pursuit I knew would help me find my way again and ultimately enable me to move forward. I knew deep down it would help me find myself again and identify my place in the world.

However, as a wheelchair user , I was faced with enormous challenges—challenges so daunting they threatened to deter me altogether. Leaving the front door of my home was intimidating enough, let alone experiencing new environments, cultures, or countries. On the one hand, my chair liberated my newly paralyzed body, but on the other hand, barriers I’d known before confronted me at every turn. People stared, pitied me, or even refused to acknowledge me. Steps, stairs, buildings, and even nature were like concrete barricades in my path.

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Two decades later, after much perseverance, persistent effort, and unwavering determination, I've found more confidence in navigating the world of travel. To celebrate my 20-year anniversary of traveling with a disability, I went on an epic cross-country adventure, riding a CanAm Spyder F3 (a type of three-wheeled motorcycle) from the east to west coast of the United States. On my journey, I reflected on the invaluable hard-won lessons on traveling with a disability that I've learned over the years. If I could go back in time and give my younger self a manual, a how-to guide or road-map to follow in my wheelchair’s tracks, these are the lessons I would share with my younger self.

1. Learn to advocate for yourself

I had planned my American road trip meticulously, but the first leg included a flight to Washington DC, and so there was a risk of my adventure falling apart before I’d even got started. No matter how experienced you are, flying as a wheelchair user always presents a considerable risk. Rights on Flights , an initiative I started to improve disability rights on flights, has raised awareness of our challenges. Still, the experience of having two broken wheelchairs in six months so far this year has made me wary.

I arrived at the aircraft calm but ready, with the CCA guidelines for batteries stored on my phone just in case. When the ground staff at Heathrow in London threatened to refuse my powered wheelchair attachment, and therefore jeopardize my entire expedition, I stood my ground. Eventually, they conceded. After years of trawling through legislation and regulations, I am confident that I know my rights better than most other people.

Learning to advocate for myself was in itself a journey. It started the moment I enlisted the guidance of a friend and lawyer when I was refused access to art college after my injury. He cited what was known then as the “disability discrimination act” (now the Equality Act ) and instantly, the college built its first disabled toilet and adapted one of its ten classrooms. Ever since, I have made sure to have a basic understanding of my rights, and I don’t hesitate to contact a disability lawyer when necessary.

Before flying, find the legislation that applies to your situation should you encounter discrimination and keep a copy close. Knowing your rights—when traveling or beyond—is like owning a second secret passport. It will give you inner confidence and conviction, especially in the face of injustice.

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2. Get feisty

On arrival at Dulles International Airport in Washington DC, I collected the fiery CanAm Spyder F3 and rode into the city to see the sights at night (a great hack offered by a local rider). The traffic-free tour took me to the steps of the Capitol—hallowed ground for disabled activists ever since the late great Judy Heumann and others dragged themselves up the steps and, in so doing, ushered in the groundbreaking Americans with Disabilities Act in 1990.

Before she died, Judy said, “I wanna see a feisty group of disabled people around the world. If you don’t respect yourself and if you don’t demand what you believe in for yourself, you’re not gonna get it.” This mantra gives us all permission to be feisty when we need to be.

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3. Be prepared to get creative

Leaving Washington and hitting the road through West Virginia, I planned to use a third-party booking platform to arrange accessible accommodation each night along the journey. Still, the request for an ADA-compliant room failed to go through twice, leaving me with an inaccessible bathroom for two nights in a row. Improvising, I dragged a plastic chair into the bath, padded it with towels and transferred myself across. It could have been better, but it did the job.

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It’s important to remember that the word “ accessible ” can be misinterpreted. What is accessible to some may not be accessible to others. Guidelines or standards can and often are flaunted or exaggerated. Living in a world not designed with disability in mind heightens your ability to problem solve and, over time, hones your ingenuity. After all, necessity breeds creativity. As disabled artist Neil Marcus wrote, “Disability is an art. It’s an ingenious way to live.”

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4. Accepting help doesn’t mean giving up freedom

My best friend joined me for the cross-country drive, following behind in a support car. His presence gave me courage when the riding got tough, and having his help in inaccessible places made life easier. Having a person with me didn’t lessen the feeling of independence and freedom I felt on the road. My younger non-disabled self saw autonomy and self-reliance as a sign of strength, but I have learned that self-determination, agency, and freedom for disabled people takes on different forms. It’s important to broaden your perception of independence to interdependence in order to grab freedom by the horns. Friends, carers, PAs, and others can enable us to live our lives on our own terms. As disabled writer Lucy Webster articulates perfectly, “Needing and giving help are essential parts of what it means to be free.”

5. Seek out adaptations

Actively seeking out assistive technology to help open the world is beyond transformative. The hand controls on my rental car, the modifications to my CanAm, and the battery-powered wheelchair attachment have all helped me get around more easily. Without these, my adventure would have been drastically different. Don't be afraid to seek out assistive technology; when you find it, your relationship with your Disability will improve, as will your life. You have to ask yourself: When you can still drive, ride, mountain bike, and even fly as a paraplegic, what does the word disabled even mean?

6. Trust in the kindness of strangers

Throughout my ride, and in life, the kindness of strangers is a constant. Other people have been my legs countless times, and this has broken down barriers quicker than any conversation. I have trusted people to carry me, guard toilet doors when accessible ones can't be found, fix broken equipment, and rescue me when transport fails me. After all these years, the line between stranger and potential helper has all but disappeared.

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7. Follow in the tracks of other disabled people

I reached the Grand Teton National Forest in Wyoming and met Joe Stone of Teton Adaptive , a fellow wheelchair user with a spinal injury. He helped to arrange for me to go paragliding, mountain biking, and kayaking. Thanks to talking to other wheelchair users, I have experienced so many new things and tapped into adventures I never thought I would be able to do. You don't have to blaze a trail; you can follow in the tracks of others. Groups such as The Accessible Travel Club , influencers such as Cory Lee , Lucy Edwards , and Chelsea Bear or companies like Wheel The World or Travel Eyes are all invaluable resources.

8. Stigma is the most complex barrier to overcome

From early on in my disability journey, I encountered the most insidious yet invisible barrier: stigma. It's impossible to avoid. On my travels throughout the United States, when dismounting my bike, people stared at me, shocked and questioning my ability to ride. How you handle ignorance depends on the severity of it, but try to find context before reacting, even if the impact is painful and othering. As cliché as it sounds (and as hard as it can be in the face of ignorance and cruelty), treat others as you wish to be treated; you must always keep an open mind and don't carry preconceptions. Scope , a disability equality charity in England and Wales , has some great advice for anyone feeling awkward around disability.

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9. Select your destination carefully

Truth be told, some places are easier to navigate than others. Over the years, I have come to know that there are some destinations that, as a wheelchair user, I won’t be able to enjoy. I have learned to let that go and set my sights on the places where access is easier and attitudes aren’t so limiting. Thankfully, as the world becomes more inclusive our bucket lists can be ever-expanding.

10. Adventure is possible

I would never have imagined I would be capable of riding across the whole of the United States on the back of a CanAm. But after a 4,500 mile journey, I found myself sitting astride the bike, looking out at the Pacific Ocean on the anniversary of my crash itself. I am every bit as paralyzed as I was twenty years ago, but I have never felt more empowered and liberated.

Disabled people are rarely represented in adventure travel, so it might be hard to picture what adventure looks like from a different perspective. However, new and exciting experiences are possible for all of us; it doesn't matter what form they come in. Find a way to adapt your adventures to suit your needs, and the whole world will open up.

A version of this article originally appeared in Condé Nast Traveller UK . VisitUSA help inspire trips around the country, plus provide advice, tips and suggestions for your journey.

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The Ultimate Guide to Air Travel With a Disability

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Christy Rodriguez

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The Ultimate Guide to Air Travel With a Disability

Table of Contents

Know before you go, at the airport, on board your flight, once you’ve arrived, final thoughts.

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Traveling by plane is one of the safest and fastest ways to get to your destination. But crowded airports, long waits at security checkpoints, and baggage restrictions can make flying challenging when you have a disability.

According to the Bureau of Transportation Statistics (BTS) , 25.5 million Americans ages 5 and older have self-reported travel-limiting disabilities. Unfortunately, information on how to travel with a disability can be hard to find.

To help streamline this information, here’s an in-depth guide to help you better navigate airports and flights while traveling with a disability. This guide also includes many tips and tricks to make flying a more enjoyable process.

Figuring out what the laws are and how they relate to your travel experience will help you plan, pack, and feel confident before your trip.

Your Rights

Knowing what you’re entitled to and not being afraid to ask for what you’re entitled to will make the entire flight process less stressful. With the help of legislation and strong advocacy, airlines, and airports are making flying more accessible for travelers with disabilities.

Don’t be afraid to stand up for yourself. You deserve a pleasant flying experience, and there are certain accommodations that you are entitled to, especially when it comes to ensuring your medical safety during a flight.

It is important to note that while most airports and U.S. facilities have accommodations available, you will probably have to ask for them.

Americans With Disabilities Act

The  Americans with Disabilities Act (ADA) prohibits “discrimination and ensures equal opportunity for persons with disabilities in employment, state and local government services, public accommodations, commercial facilities, and transportation.”

While the ADA doesn’t extend to airline passengers, it does means that those with disabilities have the right to certain accommodations such as interpreters and TTY technology that make it safer to organize their travel.

Air-Travel Specific Rights

Passengers with disabilities are entitled to certain accommodations, free of charge, under the Air Carrier Access Act (ACAA) . The ACAA states that all domestic and international flights that have the U.S. as the destination or origination point are required to provide necessary accommodations to people with disabilities to ensure safe travel.

The U.S. Department of Transportation is responsible for enforcing the ACAA. The DOT’s guide includes videos and other digital content for best practices for airline personnel and the traveling public. Some of the topics include air travel with assistive devices as well as wheelchairs, service animals, and seating accommodations.

If you feel discriminated against on the basis of your disability, you can file a complaint directly with DOT by calling 202-366-4000 or via the Federal Relay .

Common Challenges With Air Travel

Unfortunately, there are complaints that are reported by those traveling with a disability. While there is definitely not a “one size meets all” solution, knowing some of the common problems other travelers have experienced can help you be better prepared if a similar situation arises.

Wheelchair Complaints

In the most recently-released DOT statistics for 2021 , airlines reported 33,631 disability-related complaints. This was similar to prior years, with a notable drop in 2020 due to COVID-related travel restrictions. Over half of the complaints reported related to the failure to provide adequate assistance to travelers using wheelchairs.

Damaged wheelchairs are also another common problem. While airlines are responsible for all repairs to a damaged wheelchair and providing you with a replacement, this process can be lengthy. A replacement must be provided in the meantime, but may not be up to the standards of your damaged wheelchair.

Since December 4, 2018, airlines are required to report separate monthly statistics for mishandled wheelchairs and mobility scooters. Now that the “wheelchair rule” is finally in effect, the information is published in DOT’s monthly Air Travel Consumer Reports. 

Bathroom Access

Another frequently reported concern is issues with bathroom accommodations on airplanes. Current airline standards require 20-inch wide aisles for all single-aisle planes. Especially if you don’t have access to your wheelchair on board, getting to the restrooms may be difficult.

Sylvia Longmire at Spin the Globe notes, “I can guarantee you that most domestic airlines do not have an onboard wheelchair if it is not requested with at least 48 hours’ notice. Even seasoned gate agents and flight attendants have no clue about this requirement.”

Making things even more complicated, there has been an increased move to single-aisle planes being used for long flights, such as the transcontinental American Airlines 737 MAX 8.

Service Animals

Passengers with service animals have to experience an additional layer of complexity, especially with the recent backlash against emotional support animals.

Many airline employees do not realize that service animals and emotional support animals are not the same things and there have been occasional reports of passengers with service animals being denied boarding. Unfortunately, service animals in training are generally not allowed either.

Man in wheelchair with service dog

If You Encounter a Problem

If you do encounter a problem, don’t wait until your trip is complete to speak up. The DOT notes “you can request to speak with the airline’s Complaint Resolution Official (CRO) or a supervisor. A CRO is the airline’s expert on disability-related issues in air travel and has the authority to resolve complaints on behalf of the airline. Every airline must have a CRO available either by telephone or in-person during operating hours. ”

Discussing a problem with the CRO is the best way to resolve issues, but keep in mind that the pilot has the final say when it comes to issues of passenger safety. Asking the CRO to confirm his or her decision with the pilot can add another layer of protection for you.

Lastly, you can also call the DOT Aviation Consumer Protection Division’s Disability Hotline at 800-778-4838. For a full list of recommendations, please see the DOT’s website .

Pick the Right Flight

Choosing the right airline and flight is the first step. Ensuring that you select an airline with the best customer service reputation is important. Don’t forget to factor in any frequent flyer status you may have , airport layouts, flight lengths, and flight connections when you are looking at flight options as well.

Hot Tip: If you do have to make a connection, allow at least 90 minutes between connecting flights in order to ensure enough time to transfer between gates.

No matter which airline you select, always be sure to select the box for assistance when booking. This will help with seating and check-in processes later on.

U.S. Airline-Specific Accommodations

Not every airline offers the same accommodation. Below, you’ll find some major highlights for U.S. airlines regarding what the airline is able to provide to passengers with disabilities.

If you have reservations or are considering making reservations soon, please look into the airline-specific policies and procedures.

Alaska Airlines

Alaska Air Travel with a Wheelchair

Alaska Airlines staff does everything they can to assist those traveling with a disability. To ensure you have everything you need, try to make reservations as early as possible. Any special services can be requested online or over Alaska’s accessible services phone line at 800-503-0101 .

Additionally, let the airline know of any special requirements at check-in, in the boarding area, and on the aircraft to ensure staff is able to assist you. Lastly, arrive at the airport at least 2 hours before departure to allow ample time to board comfortably.

For a complete listing of Alaska Airlines’ disability policies, please see its website here .

Allegiant Air

If you are traveling with Allegiant and have a disability or need accommodations, be sure to mention it when booking a reservation online or over the phone. You can also contact the reservation center by phone at 702-505-8888 and request assistance to be added to your reservation.

There is no fee to travel with required medical or assistive devices such as walkers, canes, or strollers , and these items do not count towards your number of allowed carry-on items. If you have to check your assistive devices, this will be done for free as well.

For a complete listing of Allegiant’s disability policies, please see its website here .

American Airlines

If you have questions or want to make accessibility-related travel arrangements on American Airlines, you can do so online. When booking your trip, you can:

  • Request wheelchair service
  • Request individual assistance if you have a hearing, vision, cognitive, or developmental disability
  • Indicate that you’re traveling with any electric medical equipment or a service animal. Notice is required within 48 hours of your flight.

In addition, you can call 800-433-7300 or, for hearing or speech-impaired assistance, call 800-543-1586 .

For a complete listing of American’s disability policies, please see its website here .

Delta Air Lines

When making reservations online, Delta has the ability to request accommodations through your My Trips section. In addition, they can be contacted via a TTY-accessible phone line at 404-209-3434 .

Delta notes that it is a “priority to deliver the best service and ensure accessibility for all Delta customers. Before boarding, in the air, at your destination, and anywhere in between, our gate agents and attendants will be available to assist.”

Depending on the type and age of the aircraft, accessible features of Delta’s fleet include movable aisle armrests, wheelchair stowage locations, onboard wheelchairs, and, on larger airplanes, wheelchair-accessible lavatories.

For a complete listing of Delta’s disability policies, please see its website here .

Frontier Airlines

When flying Frontier, notify a customer service representative online or via phone at 801-401-9004 if you need any accommodation.

It should be noted that if you’re traveling with a wheelchair or mobility device, it can be checked and doesn’t count toward your baggage allowance. You can also request to store the device on board when you make your reservation.

Frontier’s customer service representatives will also make sure that passengers with a disability have the opportunity to board before general boarding.

For a complete listing of Frontier’s disability policies, please see its website here .

Hawaiian Airlines

If you’re flying on Hawaiian, let the airline know in advance about any assistance you’ll need either online or by calling its Reservations Department at 800-367-5320.

Hawaiian Airlines can assign your seat at least 24 hours prior to your scheduled flight if you require assistance with a boarding chair to get to and from your seat, you’re traveling with a personal care attendant, or you’re traveling with a service animal.

If you need extra time exiting the aircraft, a wheelchair at your destination or transfer point, assistance in deplaning the aircraft, or assistance through the terminal, the airline requests that you notify a flight attendant at least 45 minutes before landing so they have time to make the necessary arrangements.

For a complete listing of Hawaiian’s disability policies, please see its website here .

When flying JetBlue, contact the airline at 800-JETBLUE to add any accommodation you might need to an existing reservation. JetBlue encourages passengers to notify them as early as possible of any accommodation so they can ensure you have an enjoyable flight.

JetBlue consistently gets good marks for accommodating those with wheelchairs. But note that JetBlue doesn’t offer curbside service at most of its airport locations so if you need help getting into or leaving the airport, make a request with a JetBlue staff member before you arrive or inside the terminal so they can provide the curbside assistance needed.

For a complete listing of JetBlue’s disability policies, please see its website here .

Southwest Airlines

If you’re flying with Southwest and need assistance, it’s best to inform the airline in advance, or as soon as you arrive at the airport so your requests can be fulfilled as quickly as possible. You can notify Southwest online or by calling 800-I-FLY-SWA .

Priority pre-boarding is available for those who have specific seating needs to accommodate their disability, who need assistance in boarding the aircraft, or who need assistance stowing any devices. This assistance can be requested from the customer service agent at the departure gate.

For a complete listing of Southwest’s disability policies, please see its website here .

Spirit Airlines

For Spirit, depending on what kind of assistance you need, you can request it when making a reservation online or through the Spirit Airlines reservations line at 801-401-2222 .

While Spirit generally charges for carry-on luggage , customers can take wheelchairs, walkers, canes, crutches, or assistive devices on board for free.

For a complete listing of Spirit’s disability policies, please see its website here .

United Airlines

When booking with United, any accommodations should be mentioned when booking so the airline staff can do their best to help you. This includes any assistance getting to your gate, boarding , getting to your seat, deplaning, or connecting.

In addition, make sure to call the airline’s disability desk at 800-228-2744 at least 48 hours in advance of your travel so the airline can ensure your needs are met.

Hot Tip: Certain seats on the aircraft are made available to passengers with a disability, but the request needs to be made at least 24 hours in advance of your flight. You can check your wheelchair or other devices at the ticket counter or gate as well.

For a complete listing of United’s disability policies, please see its website here .

Other Airlines

If your airline isn’t listed, contact the airlines you are considering, and make an informed decision as to which airline is right for you. Ensuring that accommodations can and will be made prior to your flight will relieve some anxiety and set you up for an enjoyable trip.

Hot Tip: If you book your tickets on a third-party site (like Expedia , Priceline , Hotels.com , etc.), there may not be an option to select assistance. If this is the case, be sure to contact the airline directly to request assistance.

Get Informed by Your Healthcare Provider

Your doctor should be able to discuss possible complications, health concerns, and any medications/ vaccinations you may need before traveling. It may also help to consider obtaining a statement from your doctor detailing any medical issues or accommodations.

A written letter may also be helpful for getting through TSA with any medications and/or medical devices.

Pick the Right Seat

Whether your airline allows you to select a seat prior to arrival or you are allowed to board first, there are a few things to consider when selecting your seat.

If the flight is longer, selecting the aisle versus window seat may be a difficult choice. If you select an aisle seat, you will be able to access the bathrooms easier; however, other passengers may require you to move so that they can also access the bathroom as well.

Hot Tip: Selecting a window seat, bulkhead seat , or the first row in any section may be the best bet.

In addition, look at the configuration of the specific airplane you will be flying and familiarize yourself with the layout in order to pick the best seat for you. Resources like SeatGuru are great for seeing layouts of the aircraft prior to boarding, which can help you prepare before you are even on board.

Select the seat that works best for you and your preferences.

Communication Is Key

Under the Air Carrier Access Act (ACAA) and DOT’s disability policies, passengers are generally not required to provide advanced notice for disability-related accommodations. However, it’s a good idea to call your airline in advance to arrange for accommodations.

In certain specific cases, an airline can require the passenger to provide advance notice of any traveling condition. A few examples are:

  • Passengers needing to hook up a respirator to the aircraft’s electrical power supply
  • Passengers needing to travel in a stretcher
  • Passengers needing carriage of an incubator

Check here for a complete list of these situations. As the DOT states, “if a passenger does not meet the advance notice or check-in requirement, airlines must make a reasonable effort to provide the requested service, but are not required to delay the flight in order to do so.”

If you suffer from any food allergies, you should make requests when you are booking your flight. If you are concerned about other food that might be on board, check out our Ultimate Guide to Flying With Allergies [Includes Nut Policies for 60 Airlines] for more information.

In addition to confirming with your airline, don’t forget to contact the hotels you are staying at so they are prepared for your arrival as well.

Pack Strategically

Necessary medical equipment, such as a wheelchair, CPAP machine, or diabetes monitoring equipment, doesn’t count toward your carry-on items.

Make sure to keep important documents such as your flight plan, doctor’s note, emergency contacts, and any necessary medical information easily accessible in your carry-on. Pack medical alert information, and keep it with you. In the case of an emergency, this information can be a literal lifesaver.

Leave Early

Don’t forget about transportation to and from the airport. Get to the airport early — 2 to 3 hours early for domestic flights, and even earlier for international flights.

If you have a wheelchair, make arrangements in advance to have an accessible vehicle take you to the airport and pick you up in your destination city.

Getting Checked In

If you have made prior arrangements, many airlines will designate an employee to meet you curbside when you arrive or at check-in with a wheelchair, if you need 1, and guide you through security.

If not, a good first stop would be at your airline’s ticket counter. Here you can make or confirm that all accommodations can be met. This is also where you may be assigned designated personnel to help you get through security.

If you have any medical devices that you will not need at the airport, here is where you will check them in. These should be checked free of charge.

At the TSA Security Checkpoint

The TSA has a helpline available for travelers with disabilities and medical conditions. You can call TSA Cares at 855-787-2227 for additional assistance during the security screening process. According to the TSA website, you should call 72 before traveling “with questions about screening policies, procedures, and what to expect at the security checkpoint.”

At a high level, TSA notes that you should consider completing and submitting a  TSA notification card or other medical documentation to describe your condition. TSA does not require passengers to remove their shoes if they have disabilities and/or medical conditions.

TSA PreCheck can help make sure going through security is as easy as possible. Those with TSA PreCheck memberships have shorter waiting times and aren’t required to remove shoes, laptops, liquids, belts, or light jackets when they go through security.

If you are not a TSA PreCheck member, make sure that you are wearing easily removable shoes, belts, and jackets. Also, make sure that you can easily take out any liquids and electronics from your carry-on to go through the X-ray machine. Don’t hesitate to request help from TSA if you need it.

Here are some other tips for getting through the TSA security checkpoint . TSA has its own set of guidelines for special procedures that you may find worthwhile to read through as well.

Service and Emotional Support Animals

Service and emotional support animals are treated very differently, but can easily be confused by airline staff. Be sure you know the documentation requirements to fly before your flight to avoid any issues.

Airlines are required to allow service animals to fly with their partners in the cabin of the aircraft free of charge. Any equipment required for your service animal is also permitted to be flown in the cargo hold as medical equipment, also free of charge.

If you have a service animal, make sure you have the proper documentation from your doctor that qualifies the animal as a service animal. Also, make sure you contact the airline and inform the airline staff that you will be traveling with a service animal so they can be prepared on the day of your flight.

Hot Tip: Here is the ultimate guide to service dogs on planes , including airline-by-airline rules.

Emotional Support Animals

In 2021, the U.S. Department of Transportation issued a ruling removing emotional support animals as service animals. This took effect on January 11, 2021, and most of the major carriers, including Alaska Airlines ,  American Airlines , Delta , JetBlue , Southwest Airlines , and United , have responded by completely banning emotional support animals .

Bottom Line: Note that on many carriers, you can still transport animals under the seat in carriers, however, you will need to pay the applicable pet fees in order to do this.

Getting to the Gate

Qatar Airways wheelchair passenger

When it comes time to get to your gate, arrange any necessary assistance with your airline. If you choose to head directly to your gate, the agent should check you in with the gate agent. This way, you can get any necessary pre-boarding information.

Bron from Smith’s Holiday Road says, “communicate with staff at all points as sometimes information isn’t passed from ground staff to onboard staff. Be flexible. Smile and don’t demand! Be firm but friendly!”

In addition, some airlines have a tag that is placed on wheelchairs or other medical equipment to let the ground staff know to bring the wheelchair to the gate once landed.

According to Eamon Wood at Wayward Wheeler , having your wheelchair really helps. “Because although it isn’t the end of the world to be pushed around the airport in an airport chair, it does take away independence and the want to fly again.”

Hot Tip:  If you are a rewards member or cardholder who receives special access to lounges, don’t hesitate to use those perks. These lounges help make travel less stressful. Check out our guide to the best credit cards for lounge access .

Boarding Your Flight

Be sure you check in with your gate agent prior to your flight. Pre-boarding and other boarding accommodations can be arranged or confirmed at this point. Pre-boarding allows you more time to get settled on board the plane. In addition, for those airlines without assigned seats, you will also get your pick of seating options.

Properly trained staff must be available to help people with disabilities board and exit the plane. While they have been trained on how to accommodate you, communication is key. For example, if there are any areas on your body that are painful to the touch, be sure to inform them.

Another tip from Eamon at Wayward Wheeler is to “take all loose items e.g. cushions, bags, etc. out of your wheelchair before it goes in the hold. It may not be there when you land!”

Transfer From a Wheelchair

Cory Lee from Curb Free with Cory Lee notes “actually getting on the plane is the number 1 thing that wheelchair users worry about.” Cory has an ebook as well with more information about air travel for wheelchair users.

An aisle chair can be used to transport immobile passengers from their own wheelchair to a seat on the airplane and can also be used to access the lavatory during the flight. This is the most common transfer device, but may not be available on all aircraft.

If this option is not available, 2 other options, Eagle Lifters, and ADAPTS slings, are designed to safely transfer passengers requiring full assistance to and from wheelchairs and aircraft seats.

Transfer to the sling and sling placement will be performed inside an empty air bridge or similar private area. Staff members use the sling to negotiate the aircraft aisle, straddle the aircraft seat, and lower the passenger into the seat.

Airlines are not permitted to hand-carry passengers on and off aircraft. This means staff members can’t directly pick up a passenger in the arms of airline personnel. However, you may choose to bring a companion who is able to lift you and transfer you from your wheelchair to your seat.

Once on board, an individual with a disability cannot be required to sit in a particular seat or be excluded from any seat, except as provided by FAA safety rules, such as the FAA Exit Row Seating rule.

If you are bringing a service animal on board, they must be able to fit without blocking aisles, exits, or another passenger’s seat.

Wheelchair Considerations

According to the ACAA, every U.S. airline that seats more than 60 passengers must be equipped with an accessible bathroom or an aisle wheelchair to help you reach the bathroom if the bathroom is not accessible. If possible, request or select an aisle seat close to the bathroom.

There are some limitations to the help you can be provided on a flight. Flight attendants can help guide disabled passengers to and from the bathroom, but cannot provide any other type of assistance in the lavatory.

Some airlines have a limit for lithium wheelchair batteries of a maximum of 300 watt-hours, and the batteries need to be disconnected and brought into the cabin with the passenger.

It is always important to review the specific policies of each airline you are traveling with as several foreign airlines do not allow wheelchair users to travel alone.

Other Considerations

In addition to the items noted above, airline crew members can help passengers with disabilities identify food items and open packages, but cannot actually feed passengers. If you need more assistance than can be provided by flight attendants, consider traveling with a companion who is able to better assist you.

Tips for Travel

With the help of some travel professionals, here are some top tips for traveling with a disability. They can be categorized into a few main areas:

If You Have a Physical Disability:

  • Use your own wheelchair or mobility equipment, and check it at the gate. While airlines may be able to provide you with 1 for use at the airport, using your own equipment can eliminate wasted time and stress from switching back and forth.
  • Bring spare parts.
  • If your wheelchair needs wet-cell batteries or anything that typically isn’t allowed on airplanes, make sure to call ahead and talk with TSA about your equipment needs.

If You Have a Visual Impairment:

  • Research the airport layout before your trip. If you have a general idea of where certain things are within the airport, it’ll be easier for you to maneuver on the day of your flight.
  • Carry a cane. It will come in handy if you do end up needing it while navigating a crowded airport that you’ve never been in, but it will also help TSA and other travelers understand that you are visually impaired.
  • Use a tool, such as a luggage locator, to help you find your bag with an audible sound.
  • Download an audible GPS app for your trip.

If You Are Deaf or Hard of Hearing:

  • Set up text alerts on your phone. Most airlines utilize overhead speakers in an airport for last-minute updates and changes.
  • Pack extra batteries and a spare hearing aid.
  • Bring along a medical note to provide to TSA or anywhere else you may need accommodations.
  • Carry a notepad and a pen for emergencies.

If You Have a Neurological Impairment:

  • Talk to your doctor about medications that can help with a long flight.
  • Make sure to give yourself adequate rest during your trip.
  • If you take daily medication at a certain time, make sure you have a watch or other device that stays synced to your home time zone schedule so that you can stay on track while you’re traveling.

If You Have a Developmental Disability:

  • If you are sensitive to noise or light, bring noise-canceling headphones and a sleeping mask to help block noise or light out.
  • Pack weighted blankets in your carry-on.
  • Download your favorite calming music to play.
  • For longer flights, bring a tablet that has activities downloaded to help keep you calm and engaged. Also, make sure you have a charger or portable USB charger so that your device’s battery doesn’t die.

Uber assist wheelchair

Having pre-arranged transportation is always a good way to make sure that you are taken care of at your destination. Having written translations of your disability or what accommodations you may need abroad could help your destination ensure that you have everything you need for a safe trip. Know your medical coverage in case of an emergency.

Whether you have a disability, temporary or otherwise, or you’re traveling with someone with a disability, the challenges remain the same.

There is no 1 solution, but accessible travel is more possible than ever with proper planning and the other great tips mentioned above. Being prepared, knowing your rights, and good communication are all key when ensuring you enjoy your journey.

In addition to those noted above, a special thanks to the following experts who assisted us in reviewing this article:

  • Martyn Sibley from Martyn Sibley
  • Jeri and Carrieanna from Anything is Possible Travel

Frequently Asked Questions

What rights do passengers with a disability have while traveling.

The Department of Transportation is responsible for enforcing the ACAA. The DOT’s guide includes videos and other digital content for best practices for airline personnel and the traveling public. Some of the topics include air travel with assistive devices as well as wheelchairs, service animals, and seating accommodations.

Are there handicap bathrooms on airplanes?

While larger dual-aisle planes are required by U.S. law to have an accessible toilet, smaller planes with 1 row might not have them. Be sure to check the plane’s layout on a site like Seatguru.com before you book.

How much does it cost to fly with a wheelchair?

Since a wheelchair is considered a medical device, it is free to travel with an airline. If you travel with multiple wheelchairs, you may be charged regular baggage fees which vary by airline.

Can airlines ask for proof of disability?

Airlines cannot ask what your disability is, but they may ask how it will impact your ability to reach your gate, board the plane, or exit the plane. No proof of disability is required.

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About Christy Rodriguez

After having “non-rev” privileges with Southwest Airlines, Christy dove into the world of points and miles so she could continue traveling for free. Her other passion is personal finance, and is a certified CPA.

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Disabled Travel: 19 Tips and Advice for Disabled Travelers

Disabled travel tips.

Disabled travel holidays

Consider your physical needs and what you want out of your trip

Ask yourself these five important questions, plan where you’ll be going and what you would like to do, discuss your needs with a transportation representative.

Transportation for disabled travel

Consider how much time you’ll need at each phase of the trip

Book each step of your trip with your needs in mind, consider options other than airline tickets and a hotel, use creativity to save yourself some stress.

Disabled Travel Mobility

Consider renting a mobility device at your destination

Use public transportation where possible, talk to your doctor to ensure you have adequate medication and equipment, consider these topics before your medical appointment, request a medical statement from your doctor, make sure your medication is clearly labelled and in its original packaging, make sure your medication includes the manufacturer’s information, bring enough medication for your whole stay, come prepared for security checks when flying with medication, pack your medication with care and keep a record, bring the necessary medical proof when packing medical equipment.

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Mobility-Friendly Travel Guide

Key takeaways.

  • Accessible travel is vital for social inclusion, medical needs, and overall well-being, especially for older adults.
  • More than 6.8 million Americans living outside of institutions use assistive devices to help them with movement. Around 1.7 million of those use a wheelchair or scooter, and the remaining 5.1 million use canes, crutches, and walkers.
  • The Air Carrier Access Act and the Americans with Disabilities Act (ADA) regulations mandate accommodations in air and cruise travel.
  • For road trips, safely stow mobility devices in the car and consider renting an accessible vehicle.
  • Major train and bus lines offer accessible seating and facilities, but booking in advance is advised.
  • Proper planning, including emergency preparedness and consulting with service providers, helps ensure a smooth travel experience for those with mobility devices.

Travel isn’t just a luxury; it’s a vital aspect of well-being, especially for older adults. Travel provides cognitive, social, and physical health benefits to older adults—a group that is more prone to developing difficulties in these areas. But for anyone who relies on mobility aids like wheelchairs, walkers, and canes, the idea of travel can seem daunting.

The good news is that accessible travel is not only possible but also increasingly more common and doable. Numerous blogs and services are dedicated to making travel accessible for everyone. Whether you’re traveling for leisure, family visits, or medical appointments, this guide aims to empower you with actionable information for a smooth and enriching journey that meets your mobility needs.

Planning tips for mobility-friendly travel

Proper planning is the cornerstone of any successful trip, and it’s even more crucial when you’re traveling with mobility aids. About 30% of Americans over the age of 65 living outside of institutions use assistive devices for mobility purposes, both inside and outside the home. Many use a wheelchair or scooter, while the greatest number use canes, crutches, and walkers. Traveling with mobility aids is possible, and can be done successfully by following a few planning tips :

  • Research your destination: Before you book anything, research the accessibility features of your chosen destination. Look for hotels and rental properties with ADA-compliant rooms, and check if tourist attractions offer wheelchair ramps or other accommodations. Websites like WheelchairTravel.org provide valuable insight into the accessibility of locations.
  • Consult your health care provider: Before embarking on your trip, consult your health care provider for a pre-travel check-up. Discuss your travel plans, and make sure you have enough medication and supplies for the duration of your trip.
  • Communicate with transportation providers: When booking flights, notify the airline about your mobility device in advance. Most airlines offer assistance for boarding and deplaning, and narrow aisle wheelchairs are provided by the airlines to get you to your seat. If you’re traveling by train or bus, check their policies on mobility aids since they differ.
  • Communicate with your accommodation provider: Call hotels or rental properties directly to confirm the availability of accessible rooms. Inquire about ramps, elevator access, door widths, roll-in showers, and other features that can make your stay more comfortable. Plan accessible ground transportation ahead of time from your accommodation to your planned activities. A hotel will often be able to book this for you.
  • Get insurance: Invest in a comprehensive travel insurance policy that covers medical emergencies and the potential loss or damage to your mobility device.
  • Mobility device maintenance: Check the condition of your mobility device and consider a tune-up before the trip.
  • Set aside some break/rest days: You don’t want to tire or stress yourself out by overscheduling every minute of your trip, so be sure to schedule moments to recharge.

Traveling checklist

Packing these items will help ensure a smooth trip:

  • Mobility aid: Choose a device that is compact, foldable, and will travel easily. The scooter or wheelchair you use at home may be too bulky. Consider renting a more portable chair or scooter. If you are bringing a new device, be sure to practice with it until you are comfortable. Don’t wait until the trip to learn how to use it.
  • Chargers and batteries: Bring extra batteries or chargers for electric wheelchairs and scooters.
  • Medical supplies: Ensure you have enough medication and other medical supplies.
  • Documentation: Keep copies of prescriptions and any other medical documentation.
  • Emergency contacts: Draft a list of local health care providers and emergency services at your travel destination.
  • Accessibility apps and guides: Download apps and guides that can help you find accessible routes and services. Apps like iAccess Life will help you navigate accessible routes and locations. Google Maps also has an “Accessible Places” feature, which labels accessible entrances, seating, restrooms, and parking. Additionally, Mobility International USA offers PDF guidebooks for accessible destinations around the world.

Air travel with a mobility device

Navigating the skies with a mobility device requires a bit more preparation, but it’s entirely achievable with the right knowledge and planning.

The Air Carrier Access Act

The Air Carrier Access Act (ACAA) is a U.S. federal law, first enacted in 1986, which prohibits discrimination against passengers with disabilities in air travel. Under the ACAA, airlines must accommodate travelers with disabilities, including those who use mobility devices. This means airlines are required to provide assistance for boarding, deplaning, and making connections, as well as stowing your mobility device. It’s important to familiarize yourself with the ACAA to understand your rights and what accommodations you can expect.

The Transportation Security Administration (TSA) has a program called TSA Cares, which is a helpline that provides additional assistance during the security screening process for travelers with disabilities, medical conditions, and other circumstances. TSA Cares is staffed to provide travelers information on what to expect during the screening process Monday through Friday, from 8 a.m.–11 p.m. ET and weekends and holidays, from 9 a.m.–8 p.m. ET.

A traveler may request the services of a TSA Passenger Support Specialist (PSS), who can provide assistance through security screening. A PSS is a TSA officer who has received specialized training, including how to effectively assist and communicate with people with disabilities or medical conditions, and travelers who need additional screening assistance. You may call the number above or fill out an online form to request a PSS.

Planning air travel with a walker or cane

Air travel with a walker or cane is generally straightforward. Here’s what you need to know:

  • Stowing the device: Walkers and canes are typically folded and stowed in the overhead compartment or a designated area in the cabin.
  • Mobility assistance: Airlines offer escort services to help you move through the airport and onto the plane. You may also request an aisle wheelchair for easier boarding.
  • Call ahead: While not mandatory, it’s advisable to notify the airline in advance that you’ll be traveling with a mobility aid. This ensures the crew is prepared to assist you.
  • Label your device: Be sure to put your name on your device so there is no confusion if it gets gate checked.

Planning air travel with a wheelchair

Wheelchair travel involves a bit more planning but is still manageable. Here’s what you should know:

  • Advanced notice: Always give the airline advance notice that you’re traveling with a wheelchair. This allows them to make the necessary preparations for your journey.
  • Types of assistance: Airports offer various types of wheelchair assistance such as escorting you through security and helping you board the plane.
  • Your own device: You can generally use your own wheelchair or scooter up to the boarding gate. From there, it will be stowed in the cargo hold, and you’ll be transferred to an aisle wheelchair for boarding.
  • Airport-issued wheelchair: Some travelers opt for an airport-issued wheelchair. If you choose this option, your personal wheelchair will be stowed immediately upon check-in.

Shannon MacDonald, an occupational therapist in Denver, Colorado, has guidance for navigating airports with mobility devices. Her number one recommendation is to plan ahead and not leave anything until the last minute. She tells her clients to take advantage of TSA PreCheck® and Global Entry in order to reduce delays. She told us you can now complete the TSA PreCheck application at any Staples store in the country.

Laurel McFarland of Parker, Colorado, is 75 years old and uses a cane after her double knee replacement surgery. She recently traveled through Denver International Airport (DIA), an airport that is notorious for long wait times. She wishes she had known about the Staples option mentioned above by MacDonald. She underestimated how long it would take to get through DIA’s security. She began the TSA PreCheck application online and planned to complete it at the airport, but found herself at the wrong end of the concourse without enough time to get to the other side. She was unable to complete or use TSA PreCheck and had to stand in a long, standard security line. She also wishes she had accepted the wheelchair offer at check-in. She told us, “Next time, I’m taking the wheelchair. Who cares what it looks like.”

MacDonald also recommends doing anything that helps conserve energy because airports can be exhausting for anyone—not just those with limited mobility. “Be sure to use any and all services available to you,” she said. “Call ahead to inquire what services the airport has. Don’t be afraid to ask people for help.” Some of her other recommendations are:

  • Use crossbody bags or fanny packs to free up your hands
  • Put your medications in carry-on bags
  • Use Apple AirTags or Tile tags in checked luggage for easy trackability and peace of mind
  • Take advantage of preboarding
  • Start with shorter trips if longer ones seem daunting

MacDonald’s final words of advice were, “Don’t be afraid to travel—it’s so worth it!”

Airline policies for mobility devices

The ACAA requires airlines to have policies to accommodate travelers with limited mobility. Specific policy information by airline follows:

Car travel with a mobility device

Hitting the open road with a mobility device requires a combination of preparation and flexibility. Whether you’re traveling with a wheelchair, walker, or cane, a well-thought-out plan can make your road trip hassle-free. Here’s how to prepare for an extended car journey with a mobility device.

Safely stowing a wheelchair

  • Manual wheelchairs: The trunk is usually the best storage option for manual wheelchairs. Make sure to fold the wheelchair and secure it with straps to prevent it from jostling around during travel.
  • Electric wheelchairs: These are heavier and may require a car with a spacious trunk or a separate trailer. Some people opt for car-top carriers specifically designed for wheelchairs.
  • Wheelchair lifts and ramps: If you’re using your own vehicle, consider installing a wheelchair lift or ramp for easier loading and unloading if you or someone you’re with is unable to easily lift the chair.

Storing walkers and canes

  • Walkers: These can usually be folded and stored in the trunk or back seat. Like wheelchairs, they should be secured with straps.
  • Canes: Canes are the easiest to store. They can fit in the trunk or even in the back-seat pockets. Just ensure they are within easy reach for when you need them.

Renting a wheelchair-accessible car

  • Specialized rental companies: Companies like MobilityWorks and Wheelers Accessible Van Rentals specialize in wheelchair-accessible car rentals.
  • Mainstream car rentals: Some mainstream car rental companies offer vehicles with hand controls and swivel seats but may not have fully wheelchair-accessible vehicles. Always call ahead to confirm availability.
  • Insurance: Make sure your rental includes proper insurance coverage, especially for any specialized equipment.
  • Test drive: If possible, test drive the vehicle to ensure it meets your needs.

Additional tips for a smooth road journey

  • Rest stops: Plan your route to include accessible rest stops for bathroom breaks and stretching. Apps like iExit can help you find accessible facilities along your route.
  • Emergency kit: Always carry an emergency kit that includes extra medication, basic tools for minor repairs to your mobility device, and essential supplies like water and snacks.
  • Accommodations: If your road trip involves overnight stays, book accessible hotels in advance. Websites like AccessibleGO offer a directory of accessible accommodations, and Airbnb has an accessible housing feature.
  • Backup plans: Always have a backup plan in case of unexpected issues like car trouble or inaccessible locations. This could be as simple as knowing the location of nearby hospitals or having a list of local taxi services that offer wheelchair-accessible vehicles.
  • Local laws: Familiarize yourself with the local laws and regulations concerning disabled parking and other accessibility issues in the destinations you’ll be visiting.

Train and bus travel with a mobility device

Traveling by train or bus can be a convenient and cost-effective way to explore new destinations. Bu, when you’re traveling with a mobility device, there are some things to keep in mind. Here’s how to make your train or bus journey as smooth as possible.

Planning train travel

  • Advanced booking: Many train services offer the option to book a designated wheelchair space. Make sure to do this well in advance.
  • Boarding assistance: Train stations often provide boarding ramps or lifts for wheelchair users. Always check ahead of time and arrive early to make use of these services.
  • Onboard facilities: Modern trains usually have accessible restrooms and designated spaces for wheelchairs. Confirm these amenities when booking your ticket.

Planning bus travel

  • Accessible buses: Many bus companies now operate low-floor buses or those equipped with lifts to accommodate wheelchairs.
  • Seating: Buses often have designated disability seating. Make sure to ask about this when booking your ticket.
  • Stowing mobility devices: Walkers and canes can usually be folded and stored in the luggage compartment. Always confirm this with the bus company in advance.

Tips for both modes of travel

  • Tickets: Check if there are discounted fares for passengers with disabilities and their companions.
  • Stop announcements: Modern trains and buses often have visual and audio stop announcements. If not, you can request the driver or conductor to inform you of your stop.
  • Travel during off-peak times: If possible, travel during off-peak hours when trains and buses are less crowded, making it easier to board and disembark.

Major train and bus line mobility device policies

Cruise travel with a mobility device.

Modern cruise ships are increasingly accommodating, providing a range of amenities to ensure a comfortable and enjoyable experience for all. Here’s how to plan your cruise travel if you use a wheelchair, walker, or cane.

Finding wheelchair-accessible amenities

  • Consult the accessibility department: Before booking, consult the cruise line’s accessibility department to discuss the offered amenities to ensure they meet your needs.
  • Check the ship’s design: Newer, larger ships tend to be more accessible. They are often designed with accessibility in mind, as opposed to older ships that may have been retrofitted.
  • Review onboard facilities: Look for features like ramps at bathroom entries, roll-in showers with fold-down benches, and designated wheelchair seating at theaters.

Booking a wheelchair-friendly room

  • Early booking: Accessible staterooms are limited. Book at least a year in advance to secure the type of room you want, such as one with a balcony that is easily accessible.
  • Check door widths: Ensure your scooter or wheelchair can fit through the stateroom door.
  • Inquire about additional features: Some staterooms offer additional features like handheld showerheads and raised toilets.

Handling emergencies

  • Emergency drills: Participate in the mandatory emergency drills and pay close attention to the procedures for those with mobility devices.
  • Location of life jackets: Know the location of life jackets that are accessible to you. Emergency contacts: Keep a list of emergency contacts and any other necessary medical information readily available.
  • Onboard medical services: Inquire about the ship’s onboard medical team and the services they provide.

Choosing itineraries and excursions

  • Tender ports: Some ports require the use of small boats, known as tenders, to reach the shore. These tenders may not accommodate motorized wheelchairs or scooters.
  • Accessible excursions: The selection of wheelchair-accessible excursions may be limited. Some cruise lines may not post all accessible shore excursions until after you depart.
  • Weather and tidal conditions: These can affect the ability to transfer from one moving vessel to another. Always check with the cruise line first.

General tips

  • Travel agent: Consider hiring a travel agent who specializes in accessible travel. They can guide you through various cruise options tailored to your needs.
  • Medical equipment: If you would like to rent medical equipment, make arrangements in advance.
  • Transportation and excursions: Some cruise lines offer extra assistance with transportation and excursions for people that use wheelchairs.

Major cruise line mobility device policies

Ranking cruise lines accessibility.

You might be wondering which of the cruise lines on our list are the most accommodating to passengers with limited mobility and which might not have as many amenities. Ranking cruise lines based on their accessibility features can be subjective, as it often depends on individual needs and preferences. But based on general industry reputations and the range of accessible amenities offered, here’s a tentative ranking:

  • Royal Caribbean: A cruise line known for its extensive range of accessible amenities, including spacious staterooms, roll-in showers, and a variety of accessible excursions. Their ships are often cited as some of the most accessible in the industry.
  • Celebrity Cruises: A subsidiary of Royal Caribbean, Celebrity Cruises also offers a wide range of accessible features, including assistance with transportation and excursions. Their newer ships are designed with accessibility in mind.
  • Princess Cruises: Offering a good range of ADA-compliant staterooms and public areas, they also provide detailed information on the accessibility of their ships and ports, making it easier to plan your trip in advance.
  • Norwegian Cruise Line: Providing accessible staterooms and visual and auditory aids, their range of accessible excursions may be limited compared to others on this list.
  • Holland America: Known for their older demographic, they offer accessible staterooms and amenities, but their older ships may not be as accommodating as their newer ones.
  • Carnival Cruise Line: While they do offer accessible cabins and public areas, their older ships may not be as accommodating as their newer vessels. Equipment rentals are included.

Other helpful resources

In addition to the websites already mentioned in this article, the following resources offer helpful information for those traveling with mobility devices:

  • Scootaround : For renting mobility equipment
  • Special Needs Group/Special Needs at Sea : Wheelchair, powerchair, and scooter rentals, especially for cruises
  • Mobility International USA : Provides resources and tips for international travel with limited mobility
  • Wheelchair Travel : Offers comprehensive guides and tips for wheelchair users who love to travel
  • Disabled World : Provides a variety of travel resources, including airline and cruise information for travelers with disabilities
  • Rick Hansen Foundation : Offers a variety of resources, including a section on accessible travel
  • Society for Accessible Travel & Hospitality (SATH) : Provides resources for planning accessible vacations, including travel agents specializing in accessible travel
  • Paralyzed Veterans of America : Offers a variety of resources, including a section on accessible travel
  • Travel For All : Global accessible travel specialists
  • Easy Access Travel : Specializes in cruise vacations and packaged land tours to accessible destinations
  • Wheel the World : Comprehensive travel guide geared towards older adults traveling with wheelchairs

Bottom line

Embarking on a journey with a mobility device may seem challenging, but with the right planning and preparation, you can experience a trip of a lifetime. From air travel and road trips to train journeys and cruises, many options are available to make your travels simple. The key is to research and consult with service providers well in advance to ensure all of your specific needs are met. Whether it’s securing an accessible room on a cruise ship or understanding your rights under the ACAA, knowledge is your greatest asset. So, don’t let mobility challenges hold you back. With today’s advancements in accessibility and a little proactive planning, you can set sail, hit the open road, or soar through the skies with confidence.

Have questions about this article? Email us at [email protected] .

  • Global Coalition on Aging. Destination Healthy Aging: The Physical, Cognitive, and Social Benefits of Travel. Found on the internet at https://globalcoalitiononaging.com/wp-content/uploads/2018/07/destination-healthy-aging-white-paper_final-web.pdf
  • Sehgal, Mandi, et al. Mobility Assistive Device Use in Older Adults. American Family Physician. June 15, 2021. Found on the internet at https://pubmed.ncbi.nlm.nih.gov/34128609/
  • Adaptive Living Guide. 10 Tips for Travelers with Limited Mobility. Found on the internet at https://www.mobility-advisor.com/travelers-with-limited-mobility.html
  • U.S Department of Transportation. About the Air Carrier Access Act. Oct. 2, 2023. Found on the internet at https://www.transportation.gov/airconsumer/passengers-disabilities

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Disabled Travel: Tips and Advice for Travelers with Disabilities

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Travel by people with disabilities, also known as “disabled travel” or “accessible travel,” is on the rise. The travel industry is waking up to the special needs of travelers with disabilities by providing more services and greater accommodation. Meanwhile, the sheer abundance of information on accessible travel is astounding — much of it generated by travelers with disabilities themselves.

The Americans with Disabilities Act guarantees that travelers with disabilities receive equal treatment under the law. While this would be the case in a perfect world, it doesn’t always work out that way in real life, especially in foreign countries where accessibility regulations vary widely. Despite having common sense, considerable public sentiment and strength in numbers, travelers with disabilities frequently face inadequate facilities, prejudice, misinformation, general hassles and higher prices than other travelers.

Compounding the problem is the fact that there are as many disabilities as there are disabled folks. Each person’s needs are a little different, and traveling in cookie-cutter airline seats, hotel rooms and rental car fleets can be very tricky. The following tips and resources will help disabled travelers and their companions anticipate some of the snags of accessible travel.

Disabled Travel Tips

  • Call ahead. Service providers are required by law in many cases to accommodate travelers with special needs. However, most need some time to make the necessary arrangements. Mention your needs at the time of reservation, and call the provider 24 to 48 hours before your arrival to confirm that proper accommodations have been made.
  • Be specific and clear when describing a disability. Not all service providers know the “lingo” of accessible travel, or the medical terms for certain conditions. Give as many details as you can about what you can and can’t do, and don’t downplay the severity of the disability. The more information a service provider has, the better they will be able to accommodate you. If they promise you certain accommodations, try to get these promises in writing.
  • Be specific and clear when describing the trip to your doctor. A doctor can often prescribe measures for coping with an unusually long flight, limited medical facilities at your destination, the unavailability of prescription drugs and other pitfalls of traveling. Be prepared — in some cases, your doctor may question the advisability of travel.
  • Take a doctor’s note and phone number. Travel with a statement from your doctor, preferably on letterhead, covering your condition, medications, potential complications, special needs and other pertinent information. Be sure you have a number where your doctor (or another medical professional) can be reached in an emergency situation at any hour of the day.
  • Bring extra medication. Many experts advise that you travel with two complete packages of essential medication in case of emergency. Store all medications and other necessary medical supplies in your carry-on bag.
  • Investigate physician availability where you will be traveling. Your doctor, health care provider, insurance company or local embassy can provide the names and contact numbers of physicians at your destination. For more information, see Health Care Abroad .
  • Carry medical alert information, preferably in a place that a medical professional or anyone who assists you will find easily (wallet card, necklace, close to your identification).
  • Consider using a specialist travel agent. Some agents provide stellar niche services; one might be very experienced in working with travelers with hearing impairments, another with developmentally impaired travelers. Since the requirements for these varied travelers can be staggeringly different, it helps to find someone who knows the ropes. Check the agent search feature at TravelSense.org to find qualified travel agents across the U.S.
  • Avoid connecting flights. Although wheelchairs are the last items to be checked into the luggage compartments, and thus first to be pulled off, flying direct can save you unnecessary time and hassle. One exception: If you have trouble maneuvering into airplane lavatories, long flights may become uncomfortable — so a series of shorter flights might be a better option. If you do choose to connect, be sure to allow plenty of time between flights (we’d recommend at least 90 minutes, or two hours if you need to go through customs or security) to get from one gate to the next.
  • Allow plenty of time before your flight to check in, get through security and transfer to your gate. Arrive at least two hours before a domestic flight and three hours before an international flight — more if you’re traveling at a peak time.
  • Check in with your flight attendant before your plane lands to make a plan for exit.
  • Don’t forget about transportation to and from the airport. If you have a wheelchair, make arrangements in advance to have an accessible vehicle pick you up in your destination city.
  • Bring spare parts and tools. Wheelchairs can take tremendous abuse while traveling; assemble a small kit of spare parts and tools for emergency repairs. You may also be required to dismantle a wheelchair for certain flights or activities; make sure you and your traveling companions know how to do this.
  • Know your rights. Before going through airport security, be aware of the TSA’s rules for travelers with disabilities and medical conditions. See also the U.S. Department of Transportation’s Disability Resource Center .
  • Be creative. Reader Dorothy Dean, who has a mobility disability, wrote to us with the following suggestion: “When traveling by car, I can use a bariatric walker in lieu of grab bars in the bathroom. You simply walk it up to the toilet, put it in place against the toilet, turn around, sit down and you have sturdy arms to use for getting up. It’s a little uncomfortable but is fine for travel.” Dean notes that this tip works best with large, sturdy walkers that have hand holds designed to help people rise, not just walk: “I would never use my regular walker to get up from a toilet,” she wrote. (Here’s an example of this type of walker.)

Websites and Resources for Travelers with Disabilities

For more information on traveling with all types of disabilities, check out the websites and other resources below.

  • Accessible Journeys : Tour operator for slow walkers, travelers with wheelchairs and their companions
  • Accessible Travel Concierge : Concierge who will help you research accessible options and plan your trip
  • Accessible Travel Solutions : Company providing accessible tours and other services for travelers with disabilities
  • ClubMates Travel : Company that plans trips for travelers with physical and/or intellectual disabilities
  • Cruise Critic : Info on cruising with a disability
  • DisabledHolidays.com : U.K.-based travel agency for accessible vacations and cruises
  • DisabledTravelers.com : Comprehensive listing of accessible travel specialists around the world
  • Disabled Traveler’s Guide to the World : Travel tips and destination guides for travelers with disabilities
  • Emerging Horizons : News and information for mobility-impaired travelers
  • Gimp on the Go : Destination guides, travel tips, photo gallery and resources for travelers with disabilities
  • Limitless Travel : U.K.-based company offering accessible tours in Europe
  • Sage Traveling : Information for travelers with disabilities on accessible tours/hotels/cruises in Europe
  • Travel on the Level : Tips and destination recommendations for travelers looking for less strenuous walking and fewer stairs
  • Wheel the World : Listings of accessible accommodations and travel experiences for travelers with disabilities

More from SmarterTravel:

  • 7 Safety Tips for Senior Travelers
  • Traveling with a Disability: What Are Your Rights?
  • Traveling with Dietary Restrictions

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Ask the traveler: any advice for travelers with disabilities.

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By Jessica Fender | Illustration by Andrea De Santis

October 17, 2023

In an ideal world, this column would consist of 4 words: Go anywhere you like. In reality, the tourism industry has a long way to go toward welcoming travelers with disabilities.

Thanks partly to a decade of advocacy work, though, we’re starting to see notable improvements and more inclusive options. More than 1 billion people live with some type of mobility, sensory, cognitive, or other challenge, according to the United Nations.

Fortunately, an ever-growing pool of destinations is actively working toward inclusivity. So whether you’re after adventure, luxury, beach days, or cultural deep dives, disabilities needn’t keep you home.

Amsterdam, Singapore, Paris, Tokyo, and Las Vegas all rank high on various lists of the world’s most accessible destinations. Greece recently added wheelchair access to more than 200 of its beaches.

And Visalia, California, was designated as the first-ever Certified Autism Destination , awarded by the International Board of Credentialing and Continuing Education Standards. At least 80% of the city’s tourist-facing staff have been trained in autism and sensory disorders.

Before you depart, do your research.

“Disability needs differ for each person,” says Alvaro Silberstein, co-founder of Wheel the World , a booking platform that specializes in accessible travel. “And every disability is complex. The information we need is complex.”

As the first wheelchair user to complete Patagonia’s famed and formidable W Trek, Silberstein knows that logistics can be challenging for travelers with mobility impairments. His platform gathers detailed intel on lodging and attractions, trains people to use adaptive equipment, and organizes inclusive itineraries, including the first-ever wheelchair-friendly tour of Machu Picchu.

A number of travel agencies plan small-group and private vacations for travelers with disabilities. Seable Holidays, for example, specializes in trips for blind and partially sighted travelers.

Of course, getting there is often half the battle. From terminals that can be sensory nightmares to inconsistently trained TSA staff to rules that require personal wheelchairs to be checked, airports are notorious pain points. Travelers might consider going by train, car, or cruise ship instead.

“There’s still lots to be done,” Silberstein says. “The more people are aware that it’s hard for a person with disabilities to travel, the more it changes the mindset of how services are put together.”

Writer Jessica Fender is based in New Orleans. She’s a frequent contributor to AAA publications.

You may also like: 

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Travel: Tips for People with Disabilities

Here are some helpful tips for traveling whether it’s for a vacation, family visits, or business travel. Information on travel by plane, bus, or train and tips for making hotel reservations, traveling with oxygen, and service animals.

Information was provided in part by Access-Able, the National Business Travel Association, and the Department of Transportation.

  • People with certain medical conditions may want to contact their doctor before flying.
  • Make reservations in advance.
  • Inform the airline if you need assistance boarding.
  • Those in wheelchairs should request a seat with lift-up arms for easier transfer from the aisle to your seat.
  • Check your chair or scooter at the boarding gate and label equipment with your name and address.
  • Before landing, remind flight attendants that you need your equipment brought to the gate.

In the United States, the Air Carrier Access Act prohibits airlines from discriminating against people with disabilities. Outside the United States Keep,  many of these regulations are not enforced, so be prepared.

Before you book your flight, call the airline and ask how they will handle your needs as a person with a disability. If you are not satisfied with the response, ask to speak to a complaints resolution officer (CRO) immediately and work with the CRO until you feel your concerns have been heard and your needs will be met. Each airline is required by the US Department of Transportation to implement a complaint resolution mechanism, which includes designating a  CRO . The airline must make this person available via telephone at no cost to the passenger.

Delta Airlines

Accessible Travel Services. Travelers with Disabilities, tell us what we can do best to meet your needs by calling us.

Phone: 404-209-3434.

United Airlines

Customers with Disabilities can call United’s 24-hour Disability Desk

Phone: 800-228-2744

Southwest Airlines

Customers with Disabilities can call for accommodations and help.

Phone: 800-I-FLY-SWA or 800-435-9792 for assistance.

American Airlines – Special Assistance Line If you have questions or want to make special travel arrangements, you can make them online

Phone: 800-433-7300

For hearing or speech impaired assistance, call 800-543-1586.

JetBlue – Accessibility Assistance

Traveling with a wheelchair, a service animal or a medical condition? We’ll help make your journey safe and smooth.

Phone: 855-232-5463

Icelandair – Traveling with Reduced Mobility

We want all passengers to enjoy a comfortable flight onboard, whether traveling internationally or domestically.

Phone:  800-223-5500

Autism Speaks Taking a Airplane (pdf) A guide for people with autism that can be reviewed before traveling.

Airline Travel Tips

United Spinal Association has information related to traveling by air.

  • Talk directly to the hotel staff rather than central reservations.
  • Never assume anything. Research can avoid unpleasant surprises.
  • Accessible Lodging ADA Standards
  • Tripadvisor Accessibility Checklist for Hotel Accommodation

Traveling with Oxygen

  • Make arrangements in advance.
  • Obtain a doctor’s statement of needs.
  • Know that you cannot bring your own oxygen supply on board but airlines must permit a passenger to use his/her Portable Oxygen Concentrator during the flight if it is labeled as FAA-approved. Airlines charge by flight or amount for the use of their oxygen tanks.
  • Do’s and Don’ts of Traveling with Oxygen

Ground Transportation

When booking flight or hotel room, ask for an accessible shuttle. Call the National Transit Hotline at 800-527-8279 for a list of local transit providers. Or, visit the Community Transportation Association website. Paratransit services may provide door-to-door service, public buses or ride-sharing opportunities.

Greyhound Bus

We are available to provide any requested assistance which is reasonable. The types of assistance that we are more frequently asked to provide involve boarding and de-boarding, luggage, transfers, and stowage and retrieval of wheeled mobility devices. This service is provided during transfers, meal and rest stops and other times as reasonably requested. We are happy to assist you whether you are traveling alone, using various wheeled mobility devices, or being accompanied by a service animal.

Phone: 800-752-4841,  Spanish/Español: 1-800-531-5332  TTY/TDD: 1-800-345-3109

Email: [email protected]

Amtrak supports the Americans with Disabilities Act and we have worked to make our facilities more accessible to customers with disabilities. Our goal is to provide safe, efficient and comfortable service to all of our passengers. We are pleased to provide additional services to passengers with disabilities, and we have worked to make our facilities more accessible to customers with disabilities.

Phone: 800-872-7245

Metal Implants and Internal Medical Devices

Travelers with metal implants including joint replacements, often have questions about airport security screening.  Doctor’s ID cards and notes are not needed. You may be asked to have a second screening with a wand, pat down or imaging machine. Removing clothing to show surgical scars is not needed. Some people like to tell TSA screeners that they have metal implants before they walk through security. Self disclosure is a personal choice.

Transportation Security Administration (TSA) Information

If a passenger has metal implants, such as artificial knees or hips, he or she should inform a Transportation Security Officer (TSO) before screening begins. Passengers can use TSA’s Notification Card to communicate discreetly with security officers. However, showing this card or other medical documentation will not exempt a passenger from additional screening. Many passengers with metal implants that regularly alarm a metal detector prefer to be screened by imaging technology in order to reduce the likelihood of a patdown being necessary. A passenger can request to be screened by imaging technology if it is in use and available at the checkpoint. If a passenger cannot or chooses not to be screened by imaging technology or the passenger alarms a walk-through metal detector, the passenger will be screened using a thorough pat down procedure.

Information on knee/hip implants

Boston Scientific Traveling with a Pacemaker 

Abbott Traveling with your Device 

Service Animals

The Americans with Disabilities Act requires businesses to modify a “no pets” policy for service animals. Deposits and surcharges may be imposed on a disabled traveler for the use of a service animal. Most US airlines no longer recognizes emotional support animals as service animals.

Carriers must permit a service animal to accompany a disabled traveler to any seat unless the animal obstructs an evacuation area.

Transportation Security Administration (TSA) Passengers with Service Dogs

If a passenger has a service dog due to a disability or medical condition, both the passenger and the service dog will be screened. The passenger should inform a security officer that the dog is a service animal and not a pet. It is helpful if the animal is wearing gear (a harness, vest, etc.) to indicate that it is a service animal. Passengers with service animals may request to access the checkpoint by the dedicated family or wheelchair lanes if they exist. Choose Service Dogs and Animals from the drop down menu on the website .

Traveling with a Service Dog, a Complete Step-By-Step Guide

Other Resources

The Department of Transportation

Offers disabled travelers information about the Air Carrier Access requirements for accommodations, facilities and services. An online guide provides directions on how to plan for a trip, including what you need to pack; how to get on and off the plane with mobility aids; and the rules that air carriers need to follow for seat assignments, service animals and personnel training.

TSA Cares & Passenger Support

Travelers with disabilities and medical conditions can call TSA toll free at 1-855-787-2227 prior to traveling with questions about screening procedures and what to expect at the security checkpoint. The hours of operation are: Weekdays 8 Am to 11 PM EST, Weekends/Holidays 9 AM to 8 PM EST, excluding federal holidays. Travelers who are deaf or hard of hearing can use a relay service to contact TSA Cares or can e-mail [email protected] .

Transportation Security Administration (TSA)  Info for Disabilities and Medical Conditions

To ensure your security, all travelers are required to undergo screening at the checkpoint. You or your traveling companion may consult the TSA officer about the best way to relieve any concerns during the screening process.

TSA Cares is a help line to assist travelers with disabilities and medical conditions. TSA recommends that passengers call 72 hours ahead of travel for information about what to expect during screening.  Travelers may call TSA Cares.

Phone: 855-787-2227.

Contact: [email protected]

Autism Speaks 

Traveling Tips for Individuals with Autism and Their Families

Fact Sheet last updated on: 5/16/2024

_______________________________________________________________________________________________________

Disclaimer:  INDEX is pleased to provide you this information. Please note,  this information is not comprehensive, nor is it intended to take the place of professional advice. We encourage you to check other resources of such information. No endorsement by the University of Massachusetts Chan Medical School, DisabilityInfo.org,  INDEX, or affiliates, should be inferred. We reserve the right to remove, to modify, or to add any information at any time, for any reason, and without notice.

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INDEX is a program of the Eunice Kennedy Shriver Center , a Center for Excellence at the UMass Chan Medical School. This is an official page / publication. © 2017 University of Massachusetts. All rights reserved. Disclaimer Privacy Statement

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Traveling abroad with disabilities: Here's a post-pandemic guide

Traveling abroad with a disability was a challenge before COVID-19. But during the pandemic, things got even harder.

Jo Meleca-Voigt, a retired school teacher from Rochester, New York, remembers her recent flight to Aruba for her cousin's wedding.

"It was painfully apparent that the airport was understaffed," she remembers. "Airport employees had either forgotten their training regarding travelers with disabilities, or were new and untrained."

Meleca-Voigt says she felt "invisible" as the overworked airline employees failed to offload her wheelchair for her connecting flight and then repeatedly dismissed her concerns.

More than 25 million Americans have a disability that limits their travel, according to the Department of Transportation. That's just over 8% of the population. Most disabled travelers can get around with a cane or a wheelchair, but 3.6 million Americans say they don't travel at all because of their condition.

Learn more: Best travel insurance

The challenges can be even greater when you're traveling overseas. Not only is it a longer trip, but there are also language and culture barriers to overcome – plus, the time difference that can drain your energy. If you understand the rules of traveling with a disability – especially the mask requirements – and can plan your trip sooner, you can avoid most trouble, experts say. 

'I'M OFTEN FORGOTTEN':   This traveler was left in an airport basement for hours

Know the rules before you travel overseas

Meleca-Voigt took matters into her hands when she couldn't access her wheelchair at the airport. She sent a series of tweets to her airline, documenting its missteps and warning that it violated Department of Transportation rules.

"Read up on Department of Transportation and Federal Aviation Administration rules and regulations regarding disability and wheelchair travel," she says. "Bring a copy with you if necessary."

You can find the rules on the DOT site .

Meleca-Voigt's story has a bittersweet end. She made it to Aruba, but her wheelchair in the cargo hold was broken. It took four months and repeated emails to the DOT and her airline to get it fixed. 

TRY OUR TRAVEL NEWSLETTER:   Get the latest headlines in your inbox daily

Don't wait to plan your international trip

Experts anticipate high demand for everything from disabled-accessible hotel rooms to vans equipped with wheelchair lifts. The sooner you book, the better your chances of getting one. 

"Last minute bookings will be difficult to fulfill," says John Sage of Sage Traveling , an agency specializing in travel for the disabled. "Travelers with disabilities should make their accessible travel arrangements far in advance.”

How far? This is the right time to think about your summer vacation.

If you have a disability, you need a Plan B for your trip abroad

International travel always has required an extra layer of planning. But as the pandemic loosens its grip on the world, disability experts say you have to take your planning to the next level.

John says things have shifted during the pandemic. He recalls one trip to Saudi Arabia where the airline lost his luggage for four days.

"Wearing a mask while pushing a wheelchair in the heat can be very uncomfortable. Handwashing stations are not all accessible. Some health and safety devices interfere with accessibility in hotels," he says. 

TRAVELING ABROAD?    Create a Plan B in case you get COVID

The likelihood of canceled and delayed flights is higher this spring and summer, according to Sage. He says if you're traveling abroad with a disability, you'll need to anticipate a disruption. 

"Have a backup plan in case you miss a flight," he advises. "This includes backup accessible accommodation and transfers."

A travel advisor can help with a backup plan. You can find one at the American Society of Travel Advisors site. Under "Specialties," click on "Accessible/Special Needs." 

Advisors can also connect you with the right services. For example, maybe you don't know that Norwegian Cruise Line has a team of accessibility coordinators to help passengers with disabilities . But your travel agent does.

"The accessibility coordinators will contact travelers before their cruise to ensure a seamless vacation," explains Harry Sommer , president and CEO of Norwegian Cruise Line. They provide a dedicated point of contact onboard to support special-needs passengers throughout the journey. 

Pay attention to the mask rules before you leave

"There are a lot more safety protocols in place that make planning a little more difficult than it was pre-pandemic," says Dina Farmer, a certified autism travel advisor.  "Things to navigate such as COVID-19 testing, masking and restrictions can be very difficult for some autistic individuals. For those with sensory aversions, it can be difficult to keep a mask on for long-haul flights or tolerate testing."

Her advice? Don't assume you know the mask requirements before you leave, because they are constantly changing. That's particularly true when you're traveling abroad, where mask and vaccine requirements can change as you cross the borders. If an airline requires masks onboard but you are unable to wear one, find out how to apply for an exemption.

"Plan early and be as flexible as possible," she adds.

'DON'T STARE BUT DON'T IGNORE:  What disabled travelers want you to know 

Now is the time to plan your overseas trip – especially your accommodations

Speaking of booking early, if you're wondering when to plan that trip abroad and you have a disability – the answer is now.

"As international travel increases this year, hotels and vacation rentals will fill up more quickly," says Narendra Khatri, principal of Insubuy , a travel insurance company. "If you require certain amenities due to your disability, they may be harder to find on short notice."

Booking your hotel or vacation rental now instead of waiting until closer to your departure date will increase your chance of reserving a place that can accommodate your disability. And just in case something goes wrong, Khatri recommends a particular kind of travel insurance – a “ cancel for any reason ” policy that lets you cancel and recover between 50% and 75% of your prepaid, nonrefundable expenses.

So if you're traveling abroad and have a disability, you'll want to remember the rules, plan early, make allowances for something to go wrong and pay close attention to those ever-changing mask requirements. 

Come to think of it, that's good advice for anyone traveling abroad this year.

Expert tips for planning a trip abroad with a disability

Set realistic expectations. That's the advice of Emily Labéjof, who recently made an overseas trip with her disabled sons. There was a higher chance that something will go wrong, with the lower staffing levels and higher COVID confusion. "We all agreed that if something went wrong, we would roll with the punches, find an alternative solution and still enjoy our vacation," says Labéjof, a marketing director from Las Vegas.

Get vaxxed and boosted. "There are very few destinations left where you can travel without being vaccinated," says Kimberly Davis , CEO of Trouvaille Travel International . Also, pay attention to the medical coverage in your travel insurance policy. "Travel insurance with extensive medical and evacuation coverage is absolutely necessary, as is reading the fine print to ensure pandemic and quarantine coverage." 

Be proactive. The pandemic was a challenging time for some people with disabilities, but now that we're coming out of it, experts say it's time to speak up and be proactive. "Persons with special needs need to become more vocal and assertive with regards to their rights," says Kunal Sawhney, CEO of the Kalkine Group , which consults with travel companies. "It is time you don't feel uncomfortable when demanding things like a wheelchair."

Want more information on this topic? Check out " Traveling with disabilities ," a 10-part series focusing on the experiences of travelers with disabilities. This is part of our continuing mission to highlight underrepresented communities in travel. If you'd like to contribute to our reporting and share your experience as a source, you can fill out this quick form .

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Travel Tips

Six Simple Tips for Smooth Travel With a Disability

Traveling with a visible or invisible disability doesn’t have to be difficult. A few simple tips can go a long way.

tips for travelling disabled

By Shivani Vora

Times have changed for travelers who use wheelchairs, are visually or hearing-impaired or have another disability, says Jayne Bliss, a travel adviser with Tzell , who has more than 30 years of experience in planning trips for those with special needs.

“No place is off limits, and hotels, museums and cultural institutions offer more accessibility than ever before,” Ms. Bliss said. Here are some of her tips to travel smoothly with a disability:

Ask Your Airline for Help

Asking your airline for assistance, either at the time of booking or a few days before your trip, will make your time at the airport much easier. Many airlines will designate an employee to meet you curbside when you arrive or at check-in with a wheelchair (if you need one) and guide you through security. You can also request assistance when you land at your destination.

There is usually no charge for this service, but policies vary by airline and may depend on available staff and your disability, so be sure to clarify with your carrier before you fly. Also, many carriers allow guide dogs on board free of charge for passengers who are visually-impaired (as long as you make a reservation for your guide dog at least 48 hours in advance of your flight).

Plan With Your Hotel in Advance

Most hotels in all price ranges welcome travelers with disabilities, according to Ms. Bliss. However, it’s key to give them a heads up about what your needs are if there’s anything specific. If you’re in a wheelchair, for example, get measurements for the front, guest and bathroom doors in advance of your stay. Most hotel concierges will be happy to provide you this information, any many list it online. Ms. Bliss said that some her clients’ wheelchairs are too large for many properties, even if they claim to have accessible rooms and facilities. Also, if you’re visually impaired and find buffet breakfasts or continental breakfast bars challenging, ask your hotel’s concierge to fill your in-room fridge with breakfast items, or deliver them to your room instead.

Work With a Travel Agent

An agent who specializes in working with disabled travelers can arrange every aspect of your trip including booking your airline tickets, tours and restaurants. They can make sure to get the measurements you need, verify the hotels, resorts, or restaurants you’re interested in are accessible, and provide other services to make sure you have a smooth trip and a comfortable stay.

Some of these agents, including Ms. Bliss, don’t charge trip planning fees , and instead make money by booking you with hotels and resorts that are hungry for your business (and ideally, accessible). To find other specialists, consider agencies that have experts on-staff that specialize in accessible travel, like the ones at Travel Leaders , New Directions Travel or Disabled Travelers , among others .

Book the Right Guides

Ms. Bliss said that there are guides all over the world who have experience in working with travelers with disabilities. “These guides can make your time in the destination hassle-free because they know the sights you can and can’t access, the restaurants where you’ll have an enjoyable experience and more,” she said.

Some guides can even arrange for wheelchairs, scooters and canes or know sign language to communicate with those are hearing-impaired. Others simply remember to take visible and invisible disabilities into account when planning activities or organizing groups, so you’re not stuck joining a tour group where you can’t participate in half of the activities. You can find guides through some of the previously mentioned agencies, a web search, your travel agent, your hotel’s concierge or on TripAdvisor .

Consider a Tour

Several travel operators offer both private and group trips for those with disabilities. “These preset itineraries take into account exactly what your needs are so you don’t have to arrange anything yourself,” Ms. Bliss said.

One example is Flying Wheels Travel , which has several itineraries a year to destinations such as Peru, Japan and Portugal. The company also sells cruises. Other options include Search Beyond Adventures and Easy Access Travel . Also, several companies can arrange African wildlife excursions for travelers with disabilities, including Extraordinary Journeys , Endeavour Safaris and AccesstoAfrica Safaris .

Visit Accommodating Museums

Many museums around the globe take care to accommodate visitors with disabilities in a number of different ways. The Guggenheim, in New York, for example, has monthly tours for the visually impaired. These tours are free, but must be reserved in advance. Find out what services a museum offers by calling its visitor information line, or visiting its website before you plan your visit.

Champion Traveler

Ultimate Guide to Traveling with Disabilities

About 56.7 million United States citizens are living with a disability, according to the most recent national census . While traveling can be a lot of fun with new memories made, it is important to make sure wherever you travel to can accommodate if you have a disability. Luckily, there are several options available so that those who do have a disability are able to travel comfortably and safely.

Americans with Disabilities Act (ADA) Explained

travel-disability-1

The Americans with Disabilities Act (ADA) was founded in 1990 and defines disability as a person who has a physical or mental impairment that substantially limits one or more major life activities, a person who has a history or record of such impairment, or a person who is perceived by others as having such an impairment.

The ADA “prohibits discrimination and ensures equal opportunity for persons with disabilities in employment, State and local government services, public accommodations, commercial facilities, and transportation.” The ADA doesn’t list all impairments that are covered under this act, but these regulations have made it easier for those with disabilities to be able to travel.

Enjoyable travel is possible by planning ahead and making sure you take steps to mitigate any potential challenges. This guide will provide tips for those with mobility, cognitive, and hearing disabilities. We’ll also list tips and resources for senior citizens and children with disabilities.

General Travel Tips for Individuals with Physical Disabilities

wheelchair-airport

Physical disabilities are those that limit one’s ability to move, making travel more challenging. Physical limitations don’t have to keep you from traveling altogether. These tips and resources will help you plan for your travel and overcome challenges that may arise.

  • Make sure before your trip, you choose a resort, hotel or cruise that provides accessibility. If you are able to choose your own destination, select a location that provides accessibility for physical disabilities. If you aren’t able to choose your own destination, find out if there will be accessibility accommodations at the location.  Flying Wheels Travel lists several destinations and cruise options that offer accessibility for individuals with physical disabilities.
  • Working with a travel agent who is experienced with disabilities can take a lot of pressure off of you and make traveling much easier and smoother. This website, DisabledTravelers.com provides a list of travel agents who offer specialized services for those with disabilities.
  • Research your destination and hotel. Whether you picked it out yourself or a family member or friend chose the location, do your research on the destination and hotel to find out what services and accommodations are available. Different regulations may apply regarding accessibility in public locations when traveling outside of the United States. This article provides tips and information from 23 major airlines on what to do for travelers who need extra support.
  • Find the proper luggage that will be easy for you to handle. Finding luggage that also protects your equipment when handled by airplane personnel is important too. This article from MIUSA.org offers tips for choosing the right type of luggage.
  • Always make sure you pack your medical cards, Medicare card if you have one, discount cards, passport, debit and credit cards, and Traveler’s Checks.
  • You can make arrangements with the airline prior to the day of travel . Certain accommodations, such as bringing wheelchairs or other equipment onto the plane, require to be planned in advance.
  • Make sure to keep TSA’s helpline number on hand. Their helpline can be reached at 1-855-787-2227 in order to assist travelers with disabilities and medical conditions. 

Tips & Resources for Individuals Traveling with Cognitive Disabilities

flying-cognitive

Cognition disabilities include Autism, Asperger’s, Alzheimer’s, etc. While traveling can become more challenging for those with cognitive disabilities, it is still possible to enjoy traveling safely and comfortably. The following are tips for those with cognitive disabilities .

  • Make a list of everything you need to make sure you don’t forget anything important. It can be stressful if you forget important items for a trip. PDF.org offers tips for how you can plan ahead and pack efficiently.
  • If you have a travel agent, provide them with plenty of information about your disability so they can accommodate you appropriately.
  • If you have medications, pack two sets of them; one in your carry on and one in your checked luggage. Doubling up on medications makes it so that you are not left without essential medication in case luggage gets lost or delayed. 
  • Make sure if you are traveling with someone with Alzheimer’s, or a different cognition disability, that they are wearing an identification bracelet. This is especially important for seniors and children who many wander and get lost. Alzheimers.net provides detailed tips for those with Alzheimer’s and their caregivers.

Tips & Resources for Individuals Traveling with a Hearing Impairment

deaf-travel-guide

Having a hearing impairment poses unique challenges when traveling. The following tips and resources will help travelers with hearing impairment prepare for their travel and overcome travel challenges.

  • Pack extra batteries and a spare hearing aid if you wear them.
  • Let the hotel manager know you are hearing impaired so they can provide accommodations appropriately. Hotel rooms for those who are hearing impaired can have amenities, such as a light-up signal alerting you that someone is knocking on the door.
  • Inform yourself on the potential challenges you may face during your travel. Not being able to hear or understand airline boarding and in-flight announcements can feel stressful; knowing what to do in this type of a situation will make your traveling smoother. 
  • Call the TSA toll-free hotline at 1-855-787-2227  before your trip to get information about screening policies, what you can expect and how you can prepare for the screening process in advance.
  • Continually check information boards at terminals and stations to ensure you never miss any updates.
  • Be aware of how your equipment may be affected by security screening devices. This website goes over the potential risks of passing through metal detectors with hearing aids.

Traveling with Visual Impairments

travel-with-blind-visual-impaired

Visual impairment poses a number of unique challenges for travelers. Challenges such as having difficulty navigating an unfamiliar city while transportation centers can become stressful and intimidating. These tips and resources will help those with visual impairment better plan for their trip so it can be as smooth as possible.

  • Review the airline seat map so you can locate your seat more easily. Most airlines provide the seat map online, but SeatGuru also gives seat map information for all major airlines.
  • Consider taking a trip with a group through an organization for the visually impaired, the American Council for the Blind has more information on those .
  • Purchase a collapsible cane for your convenience while you are on the plane. Collapsible canes are more easily stowed away than those that don’t collapse.
  • If you have a guide dog, make sure you learn about any restrictions on flights and other transportation. Here’s American Airlines rules on bringing service animals aboard (see all disability airline guides below)
  • A bead map is the use of a string of beads to help visually impaired individuals navigate safely. This article describes how to make one.
  • Use mobile apps that are for the visually impaired. AppAdvice  lists several apps that you can use to help with your travel.

Traveling with Senior Citizens

travel-with-seniors

Whether you are senior citizen yourself or you are traveling with a senior citizen, traveling doesn’t have to be complicated or slow down with age. These tips and resources will help your traveling go smoothly:

  • If you are a senior citizen traveling alone, make sure to tell family members and others who may need to know that you are leaving, such as your caregiver, immediate family or close friends. Make sure to let them know when you are expected to be back as well. They may even want to join you, if possible!
  • Choose the right disability options during the booking process. Some airlines, such as Southwest, will allow their passengers to select disability options at the time of booking. In fact all airlines have something similar. You’ll likely get a better seat, in a more convenient location if you need it. Just don’t be afraid to ask for what you need. You also may be entitled to a senior discount.
  • Consider going on a cruise. Cruises can be enjoyed by children, adults, and senior citizens and it requires less effort, but you can still see plenty of sights.
  • Ask for information in advance. The U.S. Department of Transportation provides a detailed guide on preparing for a flight and information on preparing for air travel.
  • All of the above and below sections of this guide may apply to you so read those as well (hard of hearing, visual impairments, mobility and cognitive disabilities etc)

Tips and Resources for Traveling with Children with Disabilities

traveling-with-children

Traveling with a child with a disability doesn’t have to be stressful and complicated. These tips and resources will help your traveling with children with disabilities be as smooth and enjoyable as possible.

  • Ask yourself “what if?” Imagine all of the situations you may encounter and how you will address them. This way you will be well-prepared during your travels. Some things will go awry. Do not panic, parents! Staying calm is one of the keys to traveling with children (particularly airline travel with toddlers and infants).
  • Ask for an empty row (if available) on your flight. You’ll need more room for small children with car seats, blankets, toys etc. Most airline hosts will be happy to accommodate you if the flight isn’t full.
  • Don’t be afraid to rearrange things in your hotel room. If you need to rearrange some furniture to better accommodate your needs, then do so. Ask the front desk what they offer for children such as toys, access to a crib in the room, special movies or events at the hotel etc.
  • Bring as many adults to help you as you can. One parent or adult per child is ideal, if possible.
  • Get an Access Pass if you are visiting national parks. This website provides you with all the information you need to obtain one. This gives you access to a ton of great monuments and museums around the country.
  • All of the above sections may apply to you and your children as well (mobility issues, cognitive disabilities etc).

When it comes to traveling with a disability, planning ahead and having plenty of resources is key to having successful and smooth travel. All major airlines provide their own tips and resources for those who want to travel and have a disability. Air flight is usually the most intimidating and complicated part of a big trip so below are guides from each of the major airlines:

  • American Airlines

Traveling with disabilities isn’t something to avoid, it should be just as pleasurable!  Many individuals with disabilities travel more often than those without. With protective laws such as the ADA disabled folks are able to travel with impunity for the most part. It is completely possible to have an enjoyable trip, it just requires some planning, thinking ahead, and knowing you have the resources to get you through any obstacles that may challenge you.

Additional Web Resources:

ADA.gov – Americans with Disabilities Act Information

AARP.org – Travel Tips for Seniors

ACB.org – Traveling While Blind

AutismSpeaks.org – Traveling with Autism

TSA.gov – General Disability Travel Security Information

NAD.org – Travel Tips for the Deaf and Hard of Hearing

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I Travel With My Mom Who Uses a Wheelchair — Here Are 13 Helpful Items We Always Pack to Make Trips Smoother

These helpful products make vacations more accessible from just $8.

tips for travelling disabled

Travel + Leisure / Reese Herrington

When my mother’s Parkinson’s Disease began worsening a few years ago, I knew that our family vacations would never be the same. To ensure that my mom could still join our road trips (and continue flying to New York so I could help care for her in my apartment), I set out in search of accessible travel products that would make our mobility-friendly trips safer, easier, more comfortable and, at the end of the day, possible.

My mom uses a wheelchair in addition to walkers on trips, so with a little trial and error, we’ve found what works best for her. Because every disability is different, and because even people living with the same disability may experience it differently, I also rounded up a handful of products that my fellow travel writer friends and colleagues have used and recommended. 

Traveling with a disability is hard enough; read on for 13 travel products and mobility aids we swear by that can make your next trip smoother, safer, and more accessible.

Compact Folding Travel Walker

My mother uses a higher-end Drive Medical Rollator Walker around the house and to appointments at home because it is sturdy, wheels around easily, has a comfortable seat and a large storage compartment. However, it’s a bit too bulky to fit in the car when the entire family goes on a road trip, so we usually bring a more compact folding walker that can slide between the front and middle rows. Though we have never needed to fold her walker down small enough to fit into checked luggage, I like how this folding walker can break down small enough (20 inches by 16.5 inches by 3.9 inches) to fit inside a suitcase.

Lenpestia Walker Bag

Whether it’s a quick road trip near my mother’s home or an extended stay visiting me in New York, we always pack a walker bag to attach over her walker so she has easy access to her phone, water bottle, magazine, and medication. We’ve tried lots of bags and none are perfect, but we like the Lenpestia walker bag because it’s large and has lots of compartments for easy organization. We also use the Uncle Yang walker bag , which we like because it has a larger water bottle compartment and a zippered top section. Just be aware that this one is a bit smaller and droops down on the sides.

LiftAid Gait Belt

It’s unsafe for my mother to walk alone, even with a walker, so she always wears a gait belt , which clips around her waist like any other belt. While she’s walking, I hold on to the belt behind her so that if she stumbles, I can hold her up and prevent a fall. Pro tip: keep your hand away from the actual buckle when using the gait belt because you don’t want to unclip it inadvertently. This version has a weight capacity of up to 300 pounds and is machine-washable.

Xero Women's Cassie Hemp Comfortable Ballet Flat

Comfort and practicality are the two most important qualities we look for in a travel shoe for my mom. She swears by these New Balance velcro shoes in black since they’re easy to get on and off and the black blends in better than white as well as these more stylish, lightweight Cassie shoes by Xero . These slip-ons are also very easy to get on, and the wider toe box and minimal footwear design help strengthen foot muscles that usually get ignored when wearing highly structured shoes.

CallToU Wireless Caregiver Pager

Because my mother can’t get up to walk around (and because she sometimes struggles to move around in her wheelchair), we use this CallToU buzzer system at home so she can let us know if she is hungry, needs to use the bathroom, or simply wants someone to bring her a book to read. We also bring this buzzer along when we travel so that she can easily call for help in the rental cottages, bed and breakfasts, and traditional hotels that we’ve stayed in together. In some cases, our family spreads across several adjacent hotel rooms, so we might put the wall charger in the room next to the one that my mother is buzzing from, and the signal is strong enough that the device still rings next door.

Travel Lanyard + Hidden Disability Medical Awareness Card

When my mother flies to visit me, especially when I’m not with her, we rely on a sturdy neck lanyard to safely store her ID and boarding pass. We use the lanyard with a pouch to store items inside, but some travelers use the lanyard as a way to announce a non-visible disability. The sunflower is an international symbol of hidden disabilities ranging from cognitive and neurodevelopmental to physical, auditory, sensory, and visual. The sunflower symbol is not yet as widely recognized in the U.S. as it is in other countries, but it’s increasing in awareness, so many travelers like to wear a sunflower lanyard , which lets others know that they may require additional help, understanding, or simply more time. If you prefer to skip the sunflowers, a plain lanyard with a pouch or pocket is still handy to hold identification documents, and you could also opt for one that specifically says “hidden disability .”

Essential Medical Supply Toilet Support Bars

My family loves these toilet support bars so much that we have a set at my mom’s house, another at my house, and a third set for travel. Though we certainly could have just used my mom’s set for trips, we found it much more convenient to keep a separate set specifically for travel. This way, we could set it aside when packing for a road trip and not risk forgetting it, which had happened in the past. It certainly may not be practical to bring these on an airplane, but they’ve been immensely helpful during road trips because even the most accessible hotel room usually has only one support bar on the wall next to the toilet, and it’s much easier for my mom to get up and sit down if she can hold bars on both sides of the toilet.

Pepe Folding Cane

My mother now requires more support than a cane can provide, but travelers who can get by with a cane would do well with this foldable option from Pepe . One of my travel writing colleagues specifically recommends this one. She says that her husband, who has multiple sclerosis, finds his normal cane to be a bit unwieldy when traveling and prefers this one because it folds up and fits into the side pocket of his backpack. She describes it as being easy to grab, shake into place when walking through security, and then fold back into place to store again.

Hydro Flask Water Bottle

We randomly discovered that this kid’s water bottle worked wonders for my mother, and it’s been her go-to bottle for two years. We actually have four of them that she uses at home, on day trips, and while traveling. Not only is the bottle insulated (so it keeps beverages cold in the summer and hot in the winter), but it is leak-proof, drop-proof, and it has a grippy exterior and convenient carrying handle. Due to Parkinson’s, my mom has a hard time drinking from a cup (because her hands shake) and from long straws (because she has difficulty sucking liquids up a long straw), so the short, built-in straw has solved both of those problems. We absolutely love this water bottle, and it’s so small that I sometimes borrow it to throw in my hip pouch while running errands.

Renpho Massage Gun

For anyone relying on physical therapy to help manage chronic pain or muscular issues, it can be extremely challenging (and painful) to miss out on these sessions when traveling. In these cases, a small massage gun could prove helpful. I like the Renpho Thermacool Massage gun because, in addition to adjusting vibration intensity, you can also include heat or cold. However, if you or your loved one may need some help reaching harder-to-reach places like the lower back, the Renpho Reach Massage Gun may be a better choice because it has a detachable extension handle.

Voxon Door Alarms, 2-Pack

Door alarms like these can be very helpful if you have an older parent who is prone to wandering. A colleague of mine used these to help prevent her father from wandering out of his home and also brought them along while traveling to tape onto hotel doors. If your parent tries to wander away, the buzzer will ring to notify you. While I have no direct experience with this, I know that some children with Autism Spectrum Disorder (ASD) elope, meaning they may run or wander off to get to something they want (like a toy in a store) or to escape a situation that’s causing them anxiety. The Autism Speaks organization suggests using battery-operated alarms on doors (among other things) to help prevent autism wandering.

Mossime Pill Organizer

Anyone who requires numerous doses of medication each day can appreciate the convenience of a medication organizer. Many are on the market, and the exact kind that will work best for you or your loved one depends on how much medication they require and how frequently they take it. I like this organizer because it has compartments for morning, noon, evening, and bedtime medication, which are very common times that seniors take their medication. Previously, my mother took medication five times per day, which posed a challenge since nearly all the pill organizers on the market only have 3 to 4 medication compartments per day. As such, we wound up buying a 7-day pill organizer with 7 compartments per day . It was more than we needed, but it did the job. Because there were no specific times written on the slots, we handwrote the times my mom required pills with a permanent marker.

If you plan to travel with medication or any medically necessary equipment (including IV bags, syringes, or pumps), be sure to review the TSA’s Disabilities and Medical Conditions page along with their  Traveling with Medication video.

Springrose Adaptive Front Closure Bra

Spring Rose

Adaptive clothing has often been an afterthought, and for my mother, bras have been one of the most challenging items to get on. She struggles to reach her hands over her head and also to reach behind her back to hook the bra. I love the Springrose adaptive bras because they have been designed specifically for people with arthritis, MS, shoulder injuries, or stroke. Though you can pull their bras over your head and shoulders, you can also step into them. To secure the bra, you simply pull a tab in the front instead of having to reach around and struggle with a small metal latch. My mom has since transitioned to tank tops with built-in bras, but I wish we had known about the Springrose bras during the years she struggled with bra extenders. They’d undoubtedly be a game-changer for travel.

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Traveling with a Disability

The Air Carrier Access Act (ACAA) is a law that makes it illegal for airlines to discriminate against passengers because of their disability. The Department of Transportation (DOT) is responsible for enforcing the ACAA, which applies to all flights to, from, or within the United States. To learn more about the ACAA and its requirements, please follow this link to our ACAA webpage.

Airlines are also required to provide passengers with disabilities many types of assistance, including wheelchair or other guided assistance to board, deplane, or connect to another flight; seating accommodation assistance that meets passengers’ disability-related needs; and assistance with the loading and stowing of assistive devices. 

DOT has developed disability-related materials, such as the  Airline Passengers with Disabilities Bill of Rights , to assist passengers traveling with disabilities better understand their rights. In addition, DOT has available disability-related training resources to ensure airline employee and contractors understand their responsibilities. To learn more about a specific aspect of air travel, please select one of the topics below:

  • Wheelchairs and Other Assistive Devices
  • Assistance Moving Throughout the Airport

Seating Accommodations

  • Service Animals

If you feel that an airline has discriminated against you on the basis of your disability, which includes not providing you required accommodations, you may file a complaint with DOT .

Other Helpful Travel Information:

  • What to Do If You Encounter A Problem While Traveling
  • Travel Tips for Persons with Disabilities

Disability Training Materials and Helpful Information

The U.S. Department of Transportation’s Office of Aviation Consumer Protection (formerly known as the Office of Aviation Enforcement and Proceedings) and Office of Transportation Policy have developed informative modular programs that can be used to assist individuals with disabilities and to supplement the training and education of airline employees and contractors. The programs focus on the rights and responsibilities of individuals and airlines under the ACAA and its implementing regulation, 14 CFR Part 382 and were produced in cooperation with stakeholders from both the disability community and airline industry. Although many of the programs have an intended audience, we believe that all of the content is helpful for any passenger, airline employee, or contractor.

Individual program content is available by selecting the icon below:

Wheelchair and Guided Assistance

Assistive devices.

Let's Roam Explorer

Tips for Traveling With a Disability

If you’re hesitant to explore the world because you’re traveling with a disability, you can find some of the best tips in this article from those who are conquering the world at all ability levels.

tips for travelling disabled

Traveling with a disability has its challenges, but it has never been easier than it is today. The Americans With Disabilities Act has implemented major changes to public accommodations, transportation, and commercial facilities in order to provide equal opportunity to those with physical disabilities. Thanks to this legislation, friends and family members with a physical impairment are no longer limited to staying home and missing out.

Disabled travelers can now explore the national park system, enjoy cross-country train journeys, and navigate their way through iconic cities with relative ease. Still, traveling takes you out of your normal comfort zone and can present some challenges. This is especially true when it comes to international travel. In this article, we’ve taken advice from Mobility International and other travelers with special needs in order to build the ultimate list of tips for traveling with a disability.

Let’s Roam Inclusively

One of the most accessible cities in the United States is Seattle, Washington, and we want to explore it with you! Hop on our “Seattle by the Sound” scavenger hunt and discover places like Pike Place Fish Market and Olympic Sculpture Park on an adventure full of engaging trivia and fun photo challenges. Looking for another city? We’ve got scavenger hunts in dozens of other locations!

Whether you have a medical condition that limits your mobility or you’re traveling with a family member who does, our aim in this article is to provide travel tips that should help make your trip easier. We’ll point out a few stellar destinations that are easy to explore for wheelchair users as well as some iconic attractions that have been modified for better accessibility. We’ve also got some good, practical information to make your trip smoother altogether. Let’s Roam!

1. Thoughtfully consider what you want out of the trip .

Depending on the nature of the disability, certain travel options are still limited. That doesn’t mean you can’t go and try it, but it is going to take quite a bit more planning and adapting. Sometimes this is worth the effort, but sometimes it just leads to frustration and disappointment. According to Cory Lee, a prominent travel vlogger that is wheelchair-bound, the first step of taking a big trip is to accurately and honestly assess your needs and what you want to get out of a trip. This includes making a list of your intended attractions, determining what you will need to make it happen, and deciding if the rewards are worth the effort.

Every traveler is different, and we all have preferred modes of transportation, goals, and general comforts. Make a list of the things that are of the utmost importance to you, and begin to look for ways to incorporate those things. If your preferred destination isn’t able to provide these things, then you have a choice on your hands. You either try it anyway and hope that everything will pan out, or you cut your losses and look for another destination that can better accommodate your needs. Wheelchair-bound travelers have tackled many different terrains on earth, so it is possible, but that doesn’t mean it would be enjoyable for you. It all depends on your needs, your sense of adventure, and your personality.

2. Embrace your rights .

If you are traveling within the United States, you have certain legal rights as a traveler. For instance, airline employees are required to take specific training focused on passengers with disabilities in order to provide care with dignity. The 1973 Air Carrier Access Act outlines the following rights of travelers during air travel:

  • Be treated with dignity
  • Provide accessible airport facilities
  • Get assistance on and off the plane
  • Be accompanied by a service animal

These are just some examples. Take a look at the act to know what you are entitled to, and don’t be afraid to ask for what you need. For example, mobility aids and assistive devices must be allowed as carry-ons. For US travel, you can review all of your rights on the U.S. Department of Transportation’s website.

A Note to Consider: Your rights abroad may differ from those in America or Europe. The United Nations passed the Invention on the Right of Persons with Disabilities in 2006 to ensure the right to education, work, and transportation, but adherence does vary.

3. Arrange airline assistance early .

When you book your flight, be sure to include your needs in the booking. It’s recommended that you verify the arrangements with the airline by phone or email 48–72 hours before your trip. You can also remind the check-in agents that you will be needing assistance each step of the way. Airports are huge and often confusing, and it can take a lot of effort to manage your bags and your own mobility regardless if you’re traveling alone or with a companion. Allow airport staff to take the burden off of you. They know the quickest routes, can bypass the hall traffic, and can help you get through security faster. Gate agents can also ensure that you and your travel companions board first to avoid discomfort for you.

If you are traveling with a service animal, you will need to make arrangements ahead of time. Each airline may have slightly varying processes. It’s best to have a detailed conversation with a booking agent about the timing of your DOT paperwork and the nature of your animal.

4. Stay on a routine .

If you have a pretty standard routine at home—one that includes a 2 p.m. nap for instance—you should try to stick to your schedule when you travel. Changing time zones, operating outside of your comfort zone, and dealing with other challenges regarding your mobility needs can really do a number on your mental health and even your immune system. Therefore, it’s important to find solace in keeping somewhat of a normal routine if you can.

These little comforts can be a life-changer when everything around you is chaotic. So, give yourself permission to take the nap if you need it. If you are a morning person and crash in the afternoon, then plan most of your bucket list items in the morning, for example. Create your itinerary in a way that best suits your normal habits.

5. Make friends with SATH .

The Society for Accessible Travel & Hospitality (SATH) is going to be your best friend. It’s a non-profit organization that specializes in advocating for and creating travel resources for disabled travelers. Their website is a wealth of resources, travel tips, and other companies that provide accessible accommodation and transportation to travelers. They also have very informative articles on specific disability-friendly destinations and tourist attractions. Plus, they’ve got a helpful hotline.

6. Subscribe to a disability travel blog .

There are some really incredible disabled travel bloggers out there who have gone after a life of travel with full force, despite the increased effort and difficulty it takes. We suggest following along with Curb Free With Cory Lee , who has some pretty impressive travel experience. He has managed six continents with spinal muscular atrophy which renders him wheelchair-bound. We also love Free Wheelin’ which is run by a lovely soul named Karen who shares her travel stories and tips from a life of travel with cerebral palsy. Lastly, we also suggest you check out Simply Emma . She’s a travel blogger from the UK with a refreshing and optimistic view of life and has great articles on traveling in a wheelchair. She has conquered most of Europe and beyond and has firsthand travel information on hotels, attractions, and transportation options.

7. Take a slow travel approach .

The nature of traveling with mobility issues, hearing or sight impairments, or medical conditions that affect mental health can inherently slow things down. It takes more time to arrange proper transportation, get assistance to your location, etc. These things can be very frustrating, especially if you have created a strict itinerary that is time-dependent. Do yourself a favor and set out from the beginning with a slow-paced mindset.

Do not overload your itinerary with an attraction every hour. Don’t try to see 15 cities on a ten-day trip. Instead, fully immerse yourself in one city. Explore it inside and out. Give yourself time to rest when you need it, and while you will see fewer attractions, you will likely find that the ones you do see are more enjoyable. You’ll likely get a better feel for the culture and locals, and you’ll return home feeling fulfilled instead of exhausted.

8. Use those discounts .

We are a fan of travel discounts, and it pays for disabled travelers to know the options out there. Turkish Airlines offers 25% off international flights for disabled travelers. Amtrak offers 15-50% off for wheelchair users and their travel companions. The National Parks Service, Greyhound bus, and France’s SNCF train system all offer hefty discounts as well. Make sure that any hotel, transportation, or attraction you visit doesn’t have a discount before you book! You can also check out accessibleGO for tons of other great discounts.

9. Consider a rental .

If you have some transferability, then you might want to consider renting medical equipment at your destination, rather than taking your own. There are a few reasons for this. Medical equipment is often heavy, and if you are traveling internationally, there are often problems with electrical voltage compatibility. This won’t always be possible, depending on what equipment you need, but a thorough search of local medical equipment rental companies is worthwhile. They can often get their hands on what you need, will deliver it to your accommodation or airport, and do a demonstration for its use. When accessible, this can ease your travel burden substantially. Check out Mobility International for equipment rental companies.

10. Have your doctor issue a medical statement .

In order to access your rights on certain platforms, you will need a health ID or signed document from your medical provider. It should detail your impairment and any special needs that you are entitled to. You may have to send this to certain airlines, transportation companies, or discount platforms in order to access your benefits.

A visit to your healthcare provider at least a month before your trip also offers you the opportunity to get appropriate vaccinations and information on health concerns for your intended destination. Just let your provider know where you are going when you book your appointment and give them a heads-up that you will be looking for information on that location.

11. Invest in good travel insurance .

Travel insurance is a good bet for most travelers, but if you have a disability or chronic illness, then it’s a no-brainer. The stress of travel, unknown terrain, and different weather and local bugs can put a real damper on your immune system. You’ll want to make sure that you have access to proper healthcare. While there are many great travel insurance companies out there, we love the ease and fabulous customer service at Safety Wing. The Department of State also offers a list of medical insurance companies that provide overseas coverage.

12. Expect the unexpected .

Traveling outside your comfort zone can stress out even the most level-headed traveler. Add mobility disadvantages, and you never know what you might get. The best way to evade disappointment and frustration is to keep your expectations realistic. That goes for any traveler. If you are expecting a smooth and easy transition at every junction, you are setting yourself up for major disappointment. Expect there to be bumps in the road. Allow time in your schedule to maneuver them and just go with the flow.

13. Don’t be afraid to try .

This tidbit of information comes from Cory Lee again. He talks frequently in his blog about his desire to inspire other wheelchair users to become wheelchair travelers, and that most people he talks to are simply afraid to give it a try. They are afraid of the unknown, that their equipment will be damaged by flying, or that they will be a burden to their travel partners, etc. He often talks about the details of trips that go wrong for him, but he still emphasizes that the outcome is worth the hassle.

Most travel disasters aren’t really disasters. With some quick thinking and flexibility, there is always a solution. Sometimes, that solution turns out to be better than the original! Don’t be the thing that limits you. Let yourself be free to roam.

14. Ask for what you need .

While traveling, most airport staff, hotel employees, and tourism boards are willing to help, but may not know how to offer the best assistance to you. Be direct about what you need. Give them advanced notice to get it down, but don’t be afraid to ask. Most people are willing to accommodate if they just know what way to do it best.

15. Utilize the phone or email .

When booking transportation and accommodation, you can do a quick preview online, but you may need to call to make other inquiries. You don’t want to end up in a hotel that doesn’t work for your needs. Have a list of questions ready and make sure that your top choice is going to provide what you need before you click that pay button.

16. Handle meds with care .

If your condition requires you to take medication, make sure that your pills are in their original bottles and properly labeled. They should also be detailed by your physician on your medical paperwork. TSA can get a little finicky about medications, especially if there is a large amount of them. If they are properly labeled, it will quicken your process immensely.

17. Utilize an accessible travel-focused agency .

If taking on a self-planned trip just seems too overwhelming to you, there are organized options that can take a lot of the details and planning off your shoulders. Operations like Flying Wheels Travel offer experienced disability-focused travel agents and highly-rated private and small group tours to pretty much everywhere on earth. You send them your needs, and they handle the details. The team has made trips to Brazil, Bali, and India possible, even when those destinations are not ADA-compliant. They have valuable first-hand experience in these destinations and have worked with just about every kind of disability.

Flying Wheels is not the only great company out there. Check out Wheel the World and Travel for All to see which company fits your vibe!

18. Ponder the details.

From accommodations to airline travel, the little details can make all the difference. For example, you may want to book an aisle seat that is close to the restroom. All U.S. airlines, on flights of more than 60, also have to offer a wheelchair seat. If this is something you need, you’ll want to check on that beforehand if transferring is difficult or impossible.

Obviously, you will spend a lot of time inspecting your possible accommodations. Does it have an eating surface that is low enough? Is the bathroom accessible? Does the entryway have a ramp? Is the elevator wheelchair accessible? Are there proper pull bars, and are they located in an area that works for you? If the public transit system is not accessible at your destination, then you may want to stay right in the heart of the action instead of the suburbs. Again, if you can’t find something suitable, don’t be afraid to ask the host to make alterations!

The Most Accessible Travel Destinations

While nowhere is off-limits, there are a few destinations that make travel for those with a disability truly easy. London is a highly accessible city, and even all official taxi cabs are wheelchair-equipped. In fact, England in general is a great option. Even smaller sights like Stratford-upon-Avon have appropriate transportation options and wheelchair-friendly pubs!

Seattle is a top travel destination in the U.S. for disabled travelers. It boasts very accessible hotels, public transportation options, and accessible taxis. Crosswalks are equipped with multisensory indicators, and it’s one of those cities that you will want to come back to time and time again. Just bring a poncho!

Sydney, Australia is also a standout. Not only do they provide an innovative online accessibility map to travelers, but they also boast thousands of multisensory street signs and warning signs for curbs, steps, or other hazards. Way to go Sydney!

Closing Thoughts on Traveling With a Disability

We hope this article has provided you with the inspiration to take the travel leap. We have total faith that with a little extra planning, the world is your oyster. So get out there and explore! If you are an experienced traveler with mobility issues, drop your tips and tricks in the comments for other readers.

There are some truly excellent cities in the United States for disabled travelers. Check out “What is Each State Known For?: Experience These Claims to Fame” to find your perfect place.

If your vacation is not starting off so hot, take a look at “Traveler’s Remorse: Making the Most of a Bad Vacation.”

Frequently Asked Questions

If you are looking for an accessible city to explore , head for London , Barcelona , or Seattle . Each of these cities off a variety of inclusive experiences for people of all abilities.

If you have a disability and are looking to explore the world, consider taking your first trip with a travel agency that specializes in trips for those with mobility issues, like Flying Wheels Travel.

Hit the pavement on an adventurous scavenger hunt , full of fun photo-ops and challenging trivia, all from the comfort of your wheelchair. Don’t be afraid to ask for what you need !

Yes! You have certain rights as a traveler with a disability . Be sure to reach out to the airline for additional assistance and to make your needs known prior to arriving at the airport.

It’s always wise to expect the unexpected when you travel. Your health is a priority, and purchasing travel insurance before you leave is highly recommended.

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Essential European Disabled Travel Tips

These disabled travel tips are based on a dozen trips I’ve taken stretching across 60 European cities. With these handicapped travel tips you’ll travel like a pro by avoiding problems, saving time and money, and doing more than you thought was possible!

We provide our full list  101 Essential Disabled Travel Tips   © Sage Traveling  to all of our clients. Examples of our disabled travel tips are listed below.

#8  On many trains, the handicapped seats (with spaces for wheelchairs and nearby bathrooms with grab bars) are only in the 1st class cars, and you’ll only have to pay the 2nd class fare. Don’t pay for a first class seat without asking for handicapped seats first.  Save money!

#17  The expiration date on a passport is a lie (or at least misleading)! Most countries actually require your passport to have 6 months of validity left. I know people who have not been allowed to get on their flight because their passport expires in a couple of months.  Start your trip off right!

#22  When you get to passport control in the airport, look for a “disabled assistance” line to avoid the crowds.  Save time!

#29  Keeping your valuables in a bag under your wheelchair chair is good way to prevent being a victim of pickpockets (which are quite common in crowded areas like subways, busses, and tourist attractions).  Stay safe!

#36  Call or email trains beforehand to let them know you’ll need assistance – they request 24 hours, but I’ve done it as quick as 5 minutes before departure. I would recommend getting there an hour before departure.  Avoid problems!

#55  RyanAir absolutely requires advanced notice if you need assistance. If you can’t travel to the gate by yourself, climb stairs to board the plane, and walk down the aisle, you must tell them 24 hrs in advance. I call them immediately after making my reservation to be safe. Call to double check the day before. If you don’t, you can be stranded!  Avoid major problems!

#67  Go to  http://bahn.hafas.de/bin/query.exe/en  for European train schedules. This German website is the best website regardless of what country you will be traveling in.  Learn what the useful resources are!

#71  Boat tours can be challenging to get into the boat but absolutely wonderful. Some will require you to transfer out of your chair to get down into the boat (Bruges), some will require assistance to lift you and your wheelchair into the boat (Amsterdam, Santorini), and some boat tours have a ramp and you can stay in your wheelchair (London, Venice, Paris, Rhine River, Istanbul). Ask the boat tour company for pictures of their boat to figure out how difficult it will be.  Don’t miss out on anything!

#77  Front wheels on a wheelchair (also known as casters) take a pounding on cobblestones. Consider replacing them with new ones before your trip – otherwise missing chunks of rubber can make for a tough ride.  Bring the right things!

#84  Email yourself your itinerary and passport information so you can access it from anywhere.  Be prepared for the trip!

#91  Hills can be a pain for disabled travelers, and most maps don’t indicate where they are. Just remember that moving towards the river is always downhill. Moving parallel to the river is essentially flat.  Get expert disabled travel tips!

#100  Where should you look for an accessible bathroom? Museums usually have accessible bathrooms, and churches rarely do. Hotel lobbies, McDonald’s, and department stores are good options too.  Travel like a pro!

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"We could go on and on but this was the best trip that we could ask for. Our next trip will definitely be through you..." Read More...

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"We had a splendid time in Europe, thanks to all your planning. We remarked again and again how difficult it would have been without your planning! Thanks again for the wonderful trip!" Read More...

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"I am a wheelchair user and have just returned with my husband from a cruise which started in Istanbul and ended in Venice. The information you provided on both these cities was absolutely invaluable…" Read More...

"The hotel you recommended was very centrally located and within convenient walking distance to the Louvre and Notre Dame. We even walked to the Latin quarter and to the boat tour! Thank you again for making our trip a wonderful and manageable experience…" Read More...

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Dear Danielle

Thank you once again for organising my recent trip to Edinburgh. It was very enjoyable and was helped considerably..." Read More...

Having just returned from Paris and thoroughly enjoyed our River tour and meal on Boat Dinner tour, I feel I..." Read More...

Emily's purse was stolen with our passports and credit cards in Delft so we had to rejuggle our travel plans..." Read More...

A quick note to let you know our tour guide in Barcelona was wonderful. She was there dead on the..." Read More...

We are back home - tired from the long flight but it was a wonderful trip. Weather chilly and..." Read More...

We have now returned from an absolutely amazing trip – largely due to the excellent arrangements made by Sage..." Read More...

You have truly been amazing, my mother & I thank you from the bottom of out hearts she would have..." Read More...

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You were so right about the hotel in Bruges! It's just lovely! We love it and Bruges. Thanks for..." Read More...

It was a seamless experience, wheelchair arrived exactly on time, was lightweight and comfortable.  Highly recommended.  

-Mark   Florida, USA Read More...

Hi Danielle,

Just a note to thank you for arranging the hire of the wheelchair in Bruges. Without it we would..." Read More...

Hello Danielle :)

Well we are all home safe and sound and really missing Brugge :(

The holiday was excellent, everything that..." Read More...

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I am writing to you to advise that my Parents - Alexander & Irene have just returned from Istanbul..." Read More...

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David and I would like to say a BIG, "Thank You" for all of your help in regards to..." Read More...

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tips for travelling disabled

Disabled Travel: 14 Travel Tips For The Differently Abled For A Hassle Free Trip

Disabled travel, also known as Accessible travel, for the differently-abled is on the rise and has only become easier as time has gone by. The travel industry is now well aware and hence, provides special assistance and care to the travellers who are differently-abled.

What is Accessible Tourism or Disabled Travel?

tips for travelling disabled

Disabled tourism is an initiative to make travel and tourism convenient for people with disabilities and access needs, including older and less mobile people. The UN Convention on the Rights of Persons with Disabilities dictates that governments, tourism boards, and all stakeholders take measures to make tourism easier for people with such needs – this includes making tourists sites access-friendly, having wheelchair-friendly ramps and toilets, buttons with Braille, transport options, staff trained to help such tourists, and many more. While Disabled tourism is practised very efficiently in the United States, Europe, Australia, South Korea, and Japan, it is still catching on in other parts of the world. Many tour packages also cater exclusively to Disabled travel, providing special transport and sightseeing options to help mobility needs. Accessible safaris, cruises, and boat trips are in vogue today to give all tourists unique and exciting vacations, regardless of physical state. 

Tips for Travelers with Disabilities

Meanwhile, here are some tips which can be kept in mind to assure smooth travel if you have a disability or have a disabled family member travelling with you.

1. Describe Your Disability Clearly

While booking tickets and accommodation, it is of paramount importance to describe your disability perfectly. This helps caregivers determine safety and clearance measures to ensure a comfortable journey. Get a doctor’s note and medical certificate to avail assistance. This also helps you breeze through security without much of a hassle, especially if you need to carry special medical equipment like a pacemaker or a walker. Ensure that your medical supplies are labelled clearly. Reach the airport ahead of time to prepare for additional security screenings in case your medication is flagged.

2. Ask Your Airline for Assistance

Travel for disabled

3. Avoid Connecting Flights

It is best to book flights that have the fewest connecting options. Crossing immigration and customs between airports and transporting luggage between airlines can be a hassle while travelling abroad. Navigating between the terminals can be difficult too. In case of flight delays or very little time between the two flights, finding a place to rest and rushing between terminals can prove quite daunting. In that light, consider booking non-stop flights to your destination. This minimizes the time spent in uncomfortable airports and long layovers. In case connecting flights must be booked, make sure to have enough time between the two flights so you can comfortably make your way to the terminal.

4. Transportation To and From the Airport

Taxis are the most conventional way to reach and leave the airport, although they may take a toll on your wallet. Most international airports also have special local trains that are wheelchair and service animal-friendly – these are much cheaper than taxis. Make sure to leave much ahead of time if planning to use public transport. Disabled travel buses and coaches are available at most airports, so make use of these facilities to move between terminals. If travelling with a lot of luggage, engage a porter to ease your worry.

5. Pick the Right Accommodation

Travel for the disbaled

6. Choose a Special Travel Plan

7. ask for the right guides.

Ask For The Right Guides

8. Visit the Right Attraction at the Right Time

9. check the availability and the best doctors beforehand.

While travelling to new locations, it is best to take your doctor’s advice on the type of professionals to approach in case of emergencies – get the information and availability of relevant doctors at your destination beforehand, and send them a copy of your medical records (as necessary).

10. Carry the Essentials

Disabled Travel

11. Buy Medical Insurance

12. know your rights.

Familiarize yourself with your rights as a differently-abled tourist. Each country’s airports have different clauses and rights for disabled travel – go through the rules and laws based on your destination. In general, flight attendants cannot discriminate based on a disability and cannot ban you from the flight unless they deem you as a threat to other passengers – this can be contested in court if found unfair and discriminatory. You can take up complaints with the Complaints Resolution Desk, the HR personnel, or Airport Assistance in case of problems.

13. Have a Backup Plan

While it is encouraged to have a positive attitude and be excited about a trip, it is necessary to have a backup plan in case things go wrong, especially when it comes to disabled travel. Carry a full set of medication with you in case of unprecedented delays. Speak to your doctor about medical eventualities and get the contact information of a medical professional at the destination beforehand. Carry extra clothes and first-aid equipment. Have a copy of medical records on hand in case of emergencies, and list your emergency contacts clearly.

14. Plan Your Route

Chose convenient routes while planning your travel. This ranges from the most comfortable, accessible airports for connecting flights and local transport at the destination. Well-staffed, highly rated airports are the best option to find connecting flights. Leave ample time between connecting flights to find your way to terminals. Do your research for local travel options and utility of public transportation.

Best Disabled Travel Websites

tips for travelling disabled

This post was published by Yash Saboo

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10 Tips for Traveling With Physical Disabilities

There's no reason for a family member with a permanent or temporary physical limitation to stay home during a trip. Accessible travel is more popular than ever and with proper planning.

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Plan in Advance

Try to replicate the home routine, make sure travel insurance includes medical, use a specialized travel agent or company, enroll in the smart traveler enrollment program (step), arrange accessible accommodation, arrange assistance while flying, decide whether to bring or borrow a wheelchair, take advantage of discounts, don’t forget the needs of the caregiver, we recommend.

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Getting travel advice from other disabled people

If you have a specific question about travelling, ask our online community!

Post a question to our online community

Planning accessible holidays abroad

Groups and forums

Travel bloggers, accessible travel companies, travel buddies or companions, questions to ask, warning latest travel advice.

Check the latest Government travel advice before booking.

Foreign travel advice (GOV.UK)

Cancellations may not be covered by travel insurance.

Talking to other disabled people is a good way to find out about accessible travel. They could be people:

  • with the same condition
  • with similar needs to you
  • who want the same kind of holiday, such as adventure travel or a weekend stay

Travelling when you’re disabled can cost more. For example:

  • paying for a carer or personal assistant (PA) to go on holiday with you
  • taking out specialist medical insurance
  • extra seating costs on transport like buses and trains

There might be ways of avoiding some of these extra costs, like shopping around for insurance.

Travel insurance for disabled people

Warning Opinions are not professional advice

Advice on communities, forums, customer reviews and social media are often based on one person's experience. Their needs may be different to yours.

Try to find a range of views.

You could talk to other disabled travellers in social media groups and forums. You may want to try searching for groups or forums specific to your condition or impairment.

Accessible travel club Facebook group

Disability Horizons Facebook group

Tripadvisor forum

Euan’s Guide forum and reviews

Guides for travelling and mental health (IAMAT)

Blogs are good for getting tips and advice from experienced travellers.

Disability Horizons

Martyn Sibley’s blog post, world changing trips

Carrie-Ann Lightley’s blog, disabled blogger and travel writer

Simply Emma’s blog, accessible travel and life experiences from a wheelchair user’s perspective

Pippa Stacey’s blog, accessible travel and lifestyle with a chronic illness

Ross Lannon’s blog, A Life on Wheels

Chronic illness travel guide on A Chronic Illness Voice blog

Going on holiday with Cerebral Palsy, Chloe Tear’s blog

Travel bloggers on Mind

Passenger Assistance blog, tips and ideas for accessible travel

Disabled travellers should expect the same level of service from mainstream travel operators as everyone else. But there are companies that specialise in supporting disabled travellers’ needs.

Limitless Travel is a specialist holiday provider for people with a wide range of mobility restrictions and conditions.

Enable Holidays is an agency that specialises in accessible travel for wheelchair users.

Travel Eyes is a tour operator providing independent group travel for people who are blind or partially sighted.

Disabled Holidays is a specialist provider that organises a range of accessible holidays including cruises, adventure holidays, and family breaks.

If you require a travel companion or would like to find a travel buddy to go on holiday with you, there are services that can help you find the right match.

Trusted Travel Buddies can help you to plan your holiday with a companion or provide personalised support during your trip.

Wheelchair Travel lists people and organisations who are available as personal care assistants while you are travelling.

Able Community Care has a travel companion service which can match you with somebody for personal care, domestic care or companionship while you’re on holiday.

You could start by sharing:

  • where you want to go
  • what you want to do
  • what makes you feel excited

You could ask questions on forums like:

  • Where have you been that was good for access? And where was bad for access?
  • How do you budget? Did you need to manage extra costs like travelling with a personal assistant (PA)?
  • Did you access any funding through a charity or social care provider?
  • How did you research and plan your itinerary? Were you able to see and do everything you wanted?
  • Did anything go wrong while you were on holiday? How did you deal with it?
  • Which staff were the most helpful?
  • Did you take extra luggage, for example your wheelchair, shower chair or a portable hoist? How did you manage this with your transport?
  • What insurance did you get? Where did you get it from? Was it expensive?
  • Did you plan yourself or use a travel agency? Can you recommend a travel agency?
  • Do you have any tips for finding the best deals? Or can you recommend any deals?
  • Is there anything you would do differently next time?

If you feel comfortable, you may also want to ask questions that are more specific to your condition or impairment. For example, you could ask if anyone has tips for quieter ways to travel, or fun activities that are wheelchair-friendly.

Last reviewed by Scope on: 02/10/2023

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tips for travelling disabled

Taking Flight With Service Dogs: Disabled Veterans Share Tips for Stress-Free Travel

L ate last year, the United States Department of Transportation revised their definition of service animals to closer align with the description outlined by the Americans with Disabilities Act. This eliminated pets classified as “emotional support animals.”

Traditional service dogs for those with eye or hearing impairments still qualify. So do psychiatric service dogs (PSDs). That’s good news for the 6% of Americans who suffer from PTSD, according to The National Center for Post-Traumatic Stress Disorder (PTSD) .

Service dogs are reliable companions for people with disabilities and those with PTSD, providing hope and real change.

Shannon Walker , CEO & Founder of Northwest Battle Buddies, notes the positive impact of service dogs on veterans with PTSD. "Along with the many amazing ways service dogs can mitigate the symptoms of PTSD, an incredible benefit to becoming more comfortable in public and feeling safer is to start traveling. It is amazing to see Veterans living their life with more freedom and independence and turning what they once ‘dreamed’ about into actual ‘memories.’”

Expert Tips When Traveling With a Service Dog

When planning to travel with your service animal, whether via air or road trip , ensuring a stress-free journey is key. With these essential tips, you can make your trip smooth and comfortable, making your experience fail-proof.

1. Early Contact With Airlines

When flying , reach out to the airline well in advance to ensure a smooth journey with your service dog. Complete any Department of Transportation forms necessary. Airline policies vary, so it's important to get their specific guidelines.

Connie Edwards is a permanently disabled Navy Veteran and travels often with her service dog. "I have to fill out an NTSB form attesting that he is a trained service dog, acknowledging my duties as a service dog handler. Do your research ahead of time on the airline’s requirements, the destination’s requirements, and the plane’s measurements. Not every airline has the same requirements.”

2. Dress for Identification

Certify your companion and equip them with appropriate identification, such as vests, harnesses, and tags. These visual indicators are important for helping airline staff identify your service dog.

Edwards explains, “We have a TSA Precheck. We go through the TSA for the ID check. I take his vest and collar off and loop his lead around his neck. I put him in a 'down' where he lays down just off the mat before the metal detector.” She continues, “We travel at least twice a year by air. We have never run into a problem with the TSA, and it seems as if they enjoy watching him work!”

3. Ensure Proper Training

You should know that your dog is well-trained and behaves appropriately in public spaces. Airlines do have the right to deny transport if your service dog exhibits disruptive behavior, poses a safety risk, or is perceived as a threat to others.

Edwards points out, “Our dogs undergo a minimum of 360 hours in professional training including going through TSA, walking in congested areas, escalators and elevators, shuttle trains and public transit, 'heeling' when I have a rolling carry-on, not getting spooked by other passengers and their bags, staying in line next to me, and holding his body functions until it’s the proper time to relieve himself.”

4. Inform Accommodations

During the accommodation booking process, make it clear that a service dog will accompany you. Ensure the hotel staff knows you’re staying at the property with a dog and communicate any specific needs for you and your furry companion.

Early communication allows hotels to make necessary preparations, whether providing specific room arrangements, offering accessible amenities, or understanding any special considerations. Taking this initiative facilitates an easier travel experience for yourself. It contributes to raising awareness about the importance of service dogs, encouraging the hospitality industry to recognize and support the needs of individuals with service animals.

5. Prepare for Emergency

Developing an existing emergency plan is crucial for travelers with service dogs. Include local vet contacts in your plan and be aware of nearby pet-friendly facilities. With this approach, you are well-prepared to handle unforeseen situations that require an emergency approach.

Edwards adds, "I have a lot of anxiety I have to deal with when I fly. Chief reminds me to check in with myself and use calming strategies like removing myself from heavily populated areas, deep pressure therapy by sitting close to me or in my lap if I’m on the floor, and asking to be pet, which calms both of us down.”

6. Prioritize Comfort

Make your service dog's comfort a top priority during travel. An informative tip from Edwards to prepare for your travels, “I bring 3 days of dog food and an empty waterer bottle for him in my backpack, a collapsible bowl, poop bags, and Swiffer wipes in case he has a urine or vomit accident. He has never had an accident, but I like to carry it just in case.”

Before the trip, opt for light feeding to prevent discomfort. Pack essential items such as water, food, medications, and travel-friendly gear to ensure your companion's well-being throughout the journey. A well-fed, hydrated service dog will likely remain calm and content during travel.

Taking Flight With Service Dogs: Disabled Veterans Share Tips for Stress-Free Travel

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Travel Checklist

Before packing.

  • Start with an EMPTY bag (make sure all pockets and compartments don’t have any items in them)
  • 3.4 ounces or less per container
  • 1 quart size, clear, plastic, zip top bag (all liquids must fit in bag)
  • 1 bag per passenger
  •   Review the prohibited items list for both carry-on and checked baggage.
  • If purchasing a baggage lock, be sure to look for those that are TSA recognized.
  • Tape a card with your name and contact information on your electronics.

When Packing

  • Pack items in layers (shoes one layer, clothes one layer, electronics one layer, etc.)
  • Firearms are only allowed in checked baggage and must be unloaded, placed in a locked, hard-sided container and declared to your airline.
  • All fireworks contain explosive materials and are not permitted in checked or carry-on baggage.
  • Do not pack items such as box cutters, utility knives, and razors in carry-on luggage. Razor blades intended for shaving that are enclosed in a safety cartridge in which the blade cannot be removed are permitted.
  • Pack large electronics on top layer of carry-on for screening accessibility.
  • Place your 3-1-1 bag with liquids, gels and aerosols in the front pocket of your carry-on for accessibility.
  • If traveling with a pet, be sure to bring a leash so carriers can be properly screened.

Before Leaving for the Airport

  • Give yourself enough time to arrive at the airport early.
  • Wear easily removable shoes.
  • Passengers with a disability or medical condition may call ahead to the TSA Cares toll free helpline at (855) 787-2227 .

Before Entering the Checkpoint

  • Eligible passengers look for the TSA PreCheck® lane for expedited screening at participating airports.
  • Have your  ID and boarding pass out for inspection.

In Standard Screening Lane

  • Remove the 3-1-1 liquids bag and place it in the bin.
  • Ensure pockets are empty (keys, tissues, currency, wallets, cell phones, etc.) and remove bulky jewelry (valuable items can be placed in carry-on).
  • Remove your shoes and place them directly on the X-ray belt.
  • Remove personal electronic devices larger than a cell phone from your carry-on bag and place them into a bin with nothing placed on or under them for X-ray screening. (E.g. laptops, tablets, e-readers and handheld game consoles.)
  • Remember to check the bins and collect all belongings after going through screening.

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How to Protect Yourself and Others

CDC’s Respiratory Virus Guidance  provides strategies you can use to help protect yourself and others from health risks caused by COVID-19 and other respiratory viruses. These actions can help you lower the risk of COVID-19 transmission (spreading or catching COVID-19) and lower the risk of severe illness if you get sick.

Core Prevention Strategies

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CDC recommends that all people use core prevention strategies to protect themselves and others from COVID-19:

  • Although vaccinated people sometimes get infected with the virus that causes COVID-19, staying up to date on COVID-19 vaccines significantly lowers the risk of getting very sick, being hospitalized, or dying from COVID-19.
  • Practice good hygiene  (practices that improve cleanliness)
  • Take steps for cleaner air

When you are sick:

  • Learn when you can go back to your normal activities .
  • Seek health care promptly for testing and/or treatment if you have risk factors for severe illness . Treatment may help lower your risk of severe illness, but it needs to be started within a few days of when your symptoms begin.

Additional Prevention Strategies

In addition, there are other prevention strategies that you can choose to further protect yourself and others.

  • Wearing a mask and putting distance between yourself and others  can help lower the risk of COVID-19 transmission.
  • Testing for COVID-19 can help you decide what to do next, like getting treatment to reduce your risk of severe illness and taking steps  to lower your chances of spreading COVID-19 to others.

Key Times for Prevention

Using these prevention strategies can be especially helpful when:

  • Respiratory viruses, such as COVID-19, flu, and RSV, are causing a lot of illness in your community
  • You or those around you have risk factors  for severe illness
  • You or those around you were recently exposed to a respiratory virus, are sick, or are recovering

Check Your Community

Find out if respiratory viruses are causing a lot of illness in your community. Data updated weekly.

Learn more about all three of these respiratory viruses, who is most at risk, and how they are affecting your state right now. You can use some of the same strategies to protect yourself from all three viruses.

Get the Latest on COVID-19, Flu, and RSV

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  • Protect Yourself from COVID-19, Flu, and RSV

Additional Resources

  • Respirators and Masks
  • Improving Ventilation in Your Home
  • Improving Ventilation In Buildings

Search for and find historical COVID-19 pages and files. Please note the content on these pages and files is no longer being updated and may be out of date.

  • Visit archive.cdc.gov for a historical snapshot of the COVID-19 website, capturing the end of the Federal Public Health Emergency on June 28, 2023.
  • Visit the dynamic COVID-19 collection  to search the COVID-19 website as far back as July 30, 2021.

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  • Linking to a non-federal website does not constitute an endorsement by CDC or any of its employees of the sponsors or the information and products presented on the website.
  • You will be subject to the destination website's privacy policy when you follow the link.
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Security Alert May 17, 2024

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Research Your Destination

Customs and norms in other countries can be very different from those in the United States. Check out our Country Information pages to find specific information for every country in the world. You'll get info on visa requirements, safety and security conditions, crime, health and medical considerations, local laws, areas to avoid, and more. Enroll in our Smart Traveler Enrollment Program (STEP) to get information about health and safety in your destination country. Enrolling in STEP also allows the U.S. embassy and/or consulate to contact you in an emergency.

Be Aware of Local Customs and Norms

Some countries have rules or norms that differ from the United States. For example, in some countries, tight-fitting clothes, sleeveless shirts, and shorts are not acceptable. Pack essential items that will help you blend in with the local culture. Review our Country Information pages to learn about norms and customs in your destination.

Freedom of Speech

Some countries have laws protecting free speech and peaceful assembly, including protesting, in a way that is similar to the United States. But other countries have more restrictive laws. In some countries, talking openly or posting on social media about sensitive subjects can lead to fines or arrest. For more information, check out the State Department's Human Rights reports for specific country information.

Prohibited Items

Review our Customs and Import Restrictions page to find out what items may not be allowed into or out of your destination country. These restrictions may include items such as over-the-counter medications, drugs, alcohol, contraceptives, religious items, and literature. Items allowed in the United States might not be permitted in other countries.

Public Transport

The safety of public transportation varies from country to country. In many places, informal taxis or minibuses can be dangerous. This may especially affect those traveling alone. Find out what is and is not safe from reliable sources, such as local authorities or tourism officials.

Consider these transport tips:

  • Arrange transport to and from the airport before you arrive, from a licensed and reputable company.
  • Do not hitchhike.
  • Research taxi and other ride share companies before you go. Make sure they are licensed and reputable.
  • Consider using app-based transportation companies, which offer a record of your ride. This is unlike hailing a ride on the street. Some companies also allow a rider to share their real-time ride record to another phone. This record is useful to identify the vehicle and driver later.
  • Avoid traveling in busy sections of train cars or on crowded buses. Public transportation can make pickpocketing easier.

Travel Accommodations

Review our Lodging Safety page and do the following:

  • Research accommodations carefully and read their reviews for safety concerns. Additionally, have backup accommodations.
  • Arrange your accommodation before you travel. You are more likely to be vulnerable when you first land in a country with unfamiliar surroundings.
  • Don't tell strangers where you are staying.
  • Secure room keys, IDs, and other personal items.
  • Lock windows and doors when inside your room.
  • Bring a door wedge or portable door jammer to use at night.

Be Aware of Risks

  • To prevent theft, avoid carrying or wearing anything expensive.
  • Use your best judgement to avoid unsafe situations. Think ahead and come up with a safety plan to deal with unsafe situations, in the event you end up in one. Consider bringing personal safety whistles/alarms and taking self-defense courses before you travel.
  • Find out where emergency services like police stations and hospitals are located nearby in case of an emergency.
  • Don't share detailed travel information on social media until you return.
  • Make sure your phone and other personal devices have a "find my phone" or similar GPS tracker for emergencies. Consider sharing your location with a trusted contact back home in case of an emergency.
  • Download map applications that work with GPS instead of data to ensure you have access to local maps and routes. Keep your mobile device charged.
  • Tell someone you trust back home about your travel plans. Include where you'll stay, any far-away destinations from your accommodation, and an emergency contact.

Watch Your Drink

U.S. citizens can be targeted by criminals who seek to drug them in order to sexually assault or steal from them. Typically, the drugs are added to the victim's drink without their knowledge. Victims usually cannot tell that their drink has been drugged, and substances like Rohypnol, ketamine, and scopolamine can make a person unconscious and defenseless. Always watch your drink, and physically cover it with your hand if you can.

  • If meeting with a stranger, you should strongly consider meeting only in public places and avoiding isolated locations, such as residences or hotel rooms, where crimes are most likely to occur.
  • Do not accept drinks from strangers.
  • Be aware of how much alcohol you are drinking. Notice any unusual physical symptoms outside of intoxication.
  • If you start to feel strange or sick, tell a trusted friend if you can, and call emergency authorities right away. You can call the local police or the nearest U.S. embassy or consulate . If you are assaulted, get medical care and resources from the nearest hospital or medical center. Contact the nearest U.S. embassy or consulate for information on getting help and medical care in the country you are in.

Other Useful inks

  • SaferTravel.org provides travel safety tips and information for travelers to over 350 destinations.

If you have safety and security concerns, contact the nearest U.S. embassy or consulate. Reach out to the American Citizens Services unit.

You can also reach out to the U.S. Department of State's Bureau of Consular Affairs in Washington, D.C. at 888-407-4747 or 202-501-4444. Officers are available to help you in an emergency.

This site is managed by the U.S. Department of State. External links to other Internet sites and listings of private entities on this page are provided as a convenience and should not be construed as the U.S. Department of State or U.S. government endorsement of the entity, its views, the products, or services it provides, or the accuracy of information contained therein. The order in which names appear has no significance, and the listings or links may be removed at any time at the discretion of the Department.

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Global Measles

  • Many international destinations are reporting increased numbers of cases of measles.
  • Travelers are at risk of measles if they have not been fully vaccinated at least two weeks prior to departure or have not had measles in the past and travel internationally.
  • The majority of measles cases imported into the United States occur in unvaccinated U.S. residents who become infected during international travel.
  • All international travelers should be fully vaccinated against measles with the measles-mumps-rubella (MMR) vaccine, including an early dose for infants 6–11 months, according to CDC’s measles vaccination recommendations for international travel .
  • Travelers should seek medical care if they develop a rash, high fever, cough, runny nose, or red, watery eyes. Measles is highly contagious. Travelers with suspected measles should notify the healthcare facility before visiting so staff can implement precautions to prevent spread within the facility.

Measles Global Map

Measles is  a highly contagious virus that lives in the nose and throat mucus of an infected person. It can spread to others through coughing and sneezing .

The measles virus can live for up to two hours in an airspace or on a surface after an infected person leaves an area. If other people breathe the contaminated air or touch the infected surface, then touch their eyes, noses, or mouths, they can become infected. People can spread measles up to four days before and four days after a rash.

Signs and symptoms of measles include maculopapular rash, high fever, and a cough, runny nose, or red, watery eyes.

Measles can be severe in all age groups and can lead to serious complications, such as pneumonia (infection of the lungs) and death. Several groups are more likely to suffer from measles complications, including children younger than five years of age, adults older than 20 years of age, pregnant women, and people with compromised immune systems, such as from leukemia or HIV infection. Common complications are ear infections and diarrhea. Serious complications include pneumonia and encephalitis (infection of the brain).

What is the current situation?

Measles is an ongoing risk around the world. Health officials in the countries listed below have reported large measles outbreaks. 

  • Afghanistan
  • Burkina Faso
  • Central African Republic
  • Cote d’Ivoire
  • Democratic Republic of the Congo
  • Equatorial Guinea
  • Philippines
  • Republic of the Congo
  • Saudi Arabia
  • South Sudan
  • United Arab Emirates

Measles spreads rapidly and may become a risk to travelers in places not included on the list above. CDC recommends all travelers are fully vaccinated against measles when traveling to any international destination.

What can travelers do to protect themselves and others from measles?

Travelers are at risk of measles if they have not been fully vaccinated two weeks prior to departure and travel internationally.

Vaccination with a measles-containing vaccine is the best way to make sure that you are protected. Infants 6 through 11 months of age should receive one dose of MMR vaccine. Infants who had one dose of MMR vaccine before their first birthday should follow the recommended schedule and get another dose at 12–15 months and a final dose at 4–6 years. Children 12 months of age and older, teenagers, and adults who do not have presumptive evidence of immunity against measles should get two doses of MMR vaccine separated by at least 28 days. If the child received a first dose with measles-mumps-rubella-varicella (MMRV), they should wait 3 months before their second dose. 

If you are not sure if you or your travel companions are fully protected against measles, schedule an appointment to see your clinician at least 6 weeks before traveling so that you have enough time to get vaccinated.

Some people should not get a measles-containing vaccine or should wait. If you don’t think you can safely receive a measles-containing vaccine, talk to your clinician and consider making alternative travel plans.

What can clinicians do?

A self-report of measles vaccination or self-reported history of measles infection is not adequate evidence of protection. Clinicians should vaccinate anyone 6 months or older traveling overseas who does not have written documentation of vaccination or other evidence of measles immunity . Infants aged 6–11 months should be vaccinated with one dose before travel*. For international travelers 12 months or older, 2 doses at least 28 days apart are recommended.

*Infants who get one dose of MMR vaccine before their first birthday should be revaccinated according to the routine ACIP schedule (one dose at 12 through 15 months of age and a final dose at 4–6 years).

Traveler Information

  • CDC Measles Homepage
  • Travelers’ Health Measles Website
  • Humanitarian Aid Workers
  • Measles: Plan for Travel
  • Measles, Mumps, Rubella (MMR) Vaccine Information Statement
  • Measles, Mumps, Rubella, Varicella (MMRV) Vaccine Information Statement

Clinician Information

  • Measles (Rubeola)  in the CDC Yellow Book (Health Information for International Travel)
  • Advisory Committee on Immunization Practices (ACIP) Recommendations for  MMR  Vaccine and  MMRV  Vaccine
  • Measles Information for Healthcare Professionals
  • Guidance on Measles during the Summer Travel Season

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  • The Centers for Disease Control and Prevention (CDC) cannot attest to the accuracy of a non-federal website.
  • Linking to a non-federal website does not constitute an endorsement by CDC or any of its employees of the sponsors or the information and products presented on the website.
  • You will be subject to the destination website's privacy policy when you follow the link.
  • CDC is not responsible for Section 508 compliance (accessibility) on other federal or private website.

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    TSA Cares is a help line to assist travelers with disabilities and medical conditions. TSA recommends that passengers call 72 hours ahead of travel for information about what to expect during screening. Travelers may call TSA Cares. Phone: 855-787-2227. Contact: [email protected].

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    With these essential tips, you can make your trip smooth and comfortable, making your experience fail-proof. 1. Early Contact With Airlines. When flying, reach out to the airline well in advance ...

  27. Travel Checklist

    If traveling with a pet, be sure to bring a leash so carriers can be properly screened. Before Leaving for the Airport. Give yourself enough time to arrive at the airport early. Wear easily removable shoes. Passengers with a disability or medical condition may call ahead to the TSA Cares toll free helpline at (855) 787-2227. Before Entering the ...

  28. How to Protect Yourself and Others

    In addition, there are other prevention strategies that you can choose to further protect yourself and others. Wearing a mask and putting distance between yourself and others can help lower the risk of COVID-19 transmission. Testing for COVID-19 can help you decide what to do next, like getting treatment to reduce your risk of severe illness ...

  29. Best Practices for Traveler Safety

    Bring a door wedge or portable door jammer to use at night. Be Aware of Risks. To prevent theft, avoid carrying or wearing anything expensive. Use your best judgement to avoid unsafe situations. Think ahead and come up with a safety plan to deal with unsafe situations, in the event you end up in one.

  30. Measles in Globe

    Travelers are at risk of measles if they have not been fully vaccinated at least two weeks prior to departure or have not had measles in the past and travel internationally. The majority of measles cases imported into the United States occur in unvaccinated U.S. residents who become infected during international travel.