this is travel agent

How to Become a Travel Agent—Because, Believe It or Not, the Industry Is on the Rise

By Scott Bay

There’s a reason “how to become a travel agent” has been a continuously trending search phrase on Google—it is a career path that offers a flexible work environment and schedule, ample travel opportunities, and an immersion into a supportive world-wide industry. It's a surprise to some in 2023: Once the internet became widely available, it was largely believed that needing a travel agent was obsolete. However, even though the brick-and-mortar agencies with punny names in strip malls have vanished, the career is on-the-rise .

New software options are making it easier than ever for people to make money planning trips, either as a side hustle or as a full-time business. That’s why Cherikonda, India-based stay-at-home mother, Maya Kapoor-Miller, decided to enter the professional world as a travel agent this year, at 31. “I knew nothing about the travel industry prior to signing up,” says Kapoor-Miller, who decided to use San Francisco-based booking platform Dreamport to establish her online travel advisor business. “It is my first business in life, and the only one that you can start with no investment.”

But there's also a rise in demand. When people ventured back into the world after the pandemic, travel agents saw an overwhelming amount of business . And that momentum hasn’t stopped—when travel is complicated, like it was in 2020 and 2021, travelers turned to professional trip planners to create a seamless vacation. For better or worse, traveling has remained complicated and chaotic, with new rules being implemented (like Americans needing to pay a fee to visit Europe in 2024 ) and airline strikes and staffing issues. Offloading all of the nitty-gritty details to someone else is more appealing than ever.

For those entering the field, there's also the age-old motivator: a love of travel. 

Shelton Ellis, who is based in North Carolina, recently saw these opportunities and left behind more than 20 years in public relations and global advertising to turn his passion into a career. “I was born with a wanderlust that would wear Rick Steves out,” Ellis says. “I decided to take the leap and follow that lifelong yearning. Transitioning into this role was really about learning how to monetize what I'm passionate about.”

Whether you are looking for a new career path or a lucrative side-hustle—or simply curious about those taking the plunge—here’s how to become a travel agent, from the qualifications and education required, to anticipated earnings, according to those who have made the shift in the past year. 

What exactly does a travel agent do?

Travel agents, or travel advisors (the term is mostly interchangeable), manage everything that goes into a trip for their clients: the flights, car transfers, accommodations, restaurant reservations, and more—they even inspire the itinerary. The reason people turn to travel agents, aside from having a helping hand during any travel chaos , is also to tap into the travel agent’s first-hand knowledge of destinations, and their industry partnerships, which often lead to perks such as hotel upgrades, ideal airplane seats, and experiences that can’t be found on a search engine.

“You have to remember that as a travel agent, you will be a guide for people during their happiest moments—family reunions, weddings , baptisms, and once-in-a-lifetime experiences that people have dreamt of,” says Kapoor-Miller. “It has been one of the most rewarding aspects of being a travel agent. You navigate people, inform them, and help them choose.”

So, how do you become a travel agent?

There are many ways to become a travel agent, from joining an existing travel agency , to starting an independent business from the ground up. Others are opting for one of the buzziest start-ups in the travel industry, Fora . When it launched in 2021, the software company, which trains and provides search engine-optimized profile pages to advisors—at one point had a waitlist of over 30,000 people eager to begin a part-time gig. Travel photographer and Condé Nast Traveler contributor Amanda Villarosa is currently in the process of joining.

“I'm the person that friends and family come to for travel recommendations, tips and tricks, and general travel advice,” says Villarosa. “After discovering Fora and looking into it, I realized that it could be the perfect side-hustle, considering I'm already so involved in the industry.”

With additional flexibility, Villarosa was able to move from New York City to splitting her time between Denver and Los Angeles . She says that the sign-up was quite straightforward. “You're given a dedicated Fora email and have access to advising tools and fellow Fora advisors,” she says. “The training is in the form of Zoom meetings and videos, which you have the option to watch at your own pace. Once completed, you take a certification quiz and you're on your way to advising.”

The other ways in are slightly more involved. To begin an independent practice, you go about it like many other businesses. You will have to create an LLC, establish a business name, cultivate marketing materials, build a website, find clientele, and more.

Ellis found something in the middle, choosing to connect with an established travel agency. “Don't be afraid to reach out to an agency looking to take on new advisors and is willing to mentor," says Ellis. "I was fortunate to learn so much from Annie Chambers, the owner of Crafted Escapes , who has seven years in the business.” He now knows the ropes on everything from using itinerary-building software to destination-specific training, to the sales and marketing aspects of the trade.

Is there required education or qualifications?

Ellis says that there's no certification, per se, required to become a travel advisor, but there are countless training courses available like Departure Lounge ’s classes on navigating the industry through hotels and tour operators. He said it’s also important to stay on top of travel trends. Ellis recently completed travel agent training programs provided by premier cruise lines such as Virgin Voyages , Ritz-Carlton Yachts , and Cunard to help agents sell their products more accurately.

How much does a travel agent make?

What a travel agent earns depends on how many trips they successfully book for their clients. The entire model is commission-based, meaning agents earn a percentage of the total cost of the vacation they orchestrate. Many travel advisors choose to charge a flat-rate planning fee in addition to their commission, but balance is key—if you charge a high planning fee, it could lead to potential clients going elsewhere.

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Fora ’s website states that “some of our full-time, expert advisors earn well into the six figures (or beyond).” So a lucrative career may be on the horizon, for those who are able to build a robust client base and excellent industry connections.

How much you make can also depend on where you live around the world. “I am being paid in dollars,” says India-based Kapoor-Miller. “So the currency fluctuations of the local exchange rate are not something I am worried about.”

What are the key skills required to become a travel agent?

“Travel agents need a mix of customer service, communication, destination knowledge, organizational, and problem-solving skills,” says Kapoor-Miller. “But I would say that adaptability, flexibility, curiosity, and cultural sensitivity top them all—you have to put yourself in other's shoes, and understand the requirements, hopes, and expectations of your clients along with any worries and questions they may have.”

It’s vital to have a passion for traveling, even the aspects of the process that aren’t as exciting, such as learning about new airline routes, train schedule updates, and industry news. “It can be an information-heavy hustle, and I believe it's important to be excited about it as that energy definitely transfers to your clients and partners,” Villarosa says.

Should travel advisors choose a specialization?

Many travel advisors have found success through becoming an expert in a few types of travel and destinations. “It's important to become an authority and learn as much as you can through personal experiences and continuing education,” says Ellis. “As a proud member of the LGBTQIA+ community , an avid snow skier, and scuba diver, I know not only the popular destinations but others that are off the beaten path, equally safe and adventurous for all travelers.” This helps travel agents establish a competitive edge, and hopefully convince potential clients to choose them for their expertise.

What are the benefits of being a travel agent?

“Flexibility tops them all,” says Kapoor-Miller. “And the ability to start without industry knowledge. If you worry that you are too old for this job, the good news is that this is a job you can enter and enjoy at any age.”

Another great perk is the "Familiarization trip,” says Ellis. “Tourism boards and hotels invite agents to visit and familiarize themselves with a particular country and its properties. After all, any accomplished salesperson should learn everything they can about their products first-hand...even if they're in Bora Bora.” It's hard work, but someone's got to do it. 

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What does a travel agent do?

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What is a Travel Agent?

A travel agent assists individuals or groups in planning, organizing, and booking various aspects of their travel arrangements. They act as intermediaries between travelers and travel suppliers, such as airlines, hotels, car rental companies, and tour operators. Travel agents have in-depth knowledge of different destinations, travel options, and industry trends, which they leverage to provide personalized recommendations and advice to their clients.

One of the primary roles of a travel agent is to help clients navigate the complex world of travel. They listen to their clients' preferences, budget constraints, and desired experiences, and then work towards creating a tailored itinerary that meets their needs. Travel agents handle tasks such as booking flights, accommodations, ground transportation, and excursions, ensuring that all the necessary arrangements are made smoothly. They can also provide valuable insights on visa requirements, travel insurance, and local customs, helping travelers make informed decisions and avoid potential pitfalls.

What does a Travel Agent do?

Travel agents possess extensive knowledge and expertise in the travel industry, including destinations, transportation options, accommodations, and activities. This expertise allows them to provide valuable advice and guidance to travelers, helping them make informed decisions and create well-planned itineraries that meet their specific needs and preferences. They also have access to a wide range of resources and tools that enable them to efficiently search for the best deals, discounts, and promotions available. They can often secure exclusive rates and packages, saving their clients both time and money.

Duties and Responsibilities Here are some common tasks and responsibilities associated with being a travel agent:

• Client Consultation: Travel agents engage in thorough consultations with clients to understand their travel preferences, requirements, and budget. They ask relevant questions to gather necessary information and provide personalized recommendations based on the client's needs.
• Itinerary Planning: Based on client preferences, travel agents create detailed travel itineraries that include destinations, transportation options, accommodations, and activities. They consider factors like travel dates, budget constraints, and any specific requests from clients.
• Reservation and Booking: Travel agents handle the booking process for flights, hotels, rental cars, and other travel-related services. They ensure that all bookings are made accurately and efficiently, securing the best available rates and deals for their clients.
• Travel Documentation and Logistics: Travel agents assist clients in obtaining necessary travel documents such as passports, visas, and travel insurance. They provide guidance on the documentation process and ensure that clients have all the required paperwork in order. Agents also handle logistical aspects like seat assignments, baggage allowances, and transportation arrangements.
• Knowledge of Destinations: Travel agents possess extensive knowledge about various destinations, including popular attractions, local customs, weather conditions, and safety considerations. They provide valuable information and recommendations to clients, enabling them to make well-informed decisions about their travel plans.
• Customer Service: Travel agents offer exceptional customer service throughout the entire travel process. They address client inquiries, resolve any issues or concerns that may arise, and provide support during the trip. Agents act as a point of contact for emergencies and assist clients in making alternative arrangements if necessary.
• Stay Up-to-Date with Industry Trends: To provide the best service to clients, travel agents stay updated with the latest industry trends, travel regulations, and changes in travel technology. They attend industry conferences, participate in training programs, and conduct research to ensure their knowledge is current.
• Sales and Marketing: Some travel agents engage in sales and marketing activities to attract new clients and promote travel packages and services. They may participate in trade shows, develop promotional materials, and utilize online platforms to reach a wider audience.
• Financial Management: Travel agents handle financial transactions related to travel bookings, including processing payments, issuing refunds, and managing invoices. They maintain accurate records of financial transactions and ensure compliance with accounting procedures.
• Continuous Learning: Travel agents continuously enhance their skills and knowledge by staying updated on travel industry trends, new destinations, and emerging technologies. They actively seek opportunities for professional development to provide the best possible service to their clients.

Types of Travel Agents There are various types of travel agents, each specializing in different aspects of travel and catering to specific clientele. Here are some common types of travel agents and what they do:

• Leisure Travel Agents: Leisure travel agents focus on organizing vacations and leisure trips for individuals, families, or groups. They assist clients in planning and booking all aspects of their leisure travel, including flights, accommodations, tours, and activities. Leisure travel agents may specialize in specific types of travel, such as beach vacations, cruises, adventure travel, or luxury travel.
• Corporate Travel Agents: Corporate travel agents primarily cater to business travelers and companies. They handle the complex travel needs of corporate clients, including booking flights, arranging accommodations, managing itineraries, and coordinating travel logistics. Corporate travel agents are familiar with business travel policies, negotiated rates, and preferred vendors to ensure cost-effective and efficient travel arrangements for their clients.
• Group Travel Agents: Group travel agents specialize in organizing travel for large groups, such as family reunions, weddings, school trips, or corporate retreats. They handle group bookings for flights, accommodations, transportation, and activities, negotiating group rates and coordinating logistics to accommodate the specific needs and preferences of the group.
• Tour Operators: Tour operators design and operate pre-packaged tours and travel itineraries. They create comprehensive tour packages that include transportation, accommodations, guided tours, and activities. Tour operators often work with travel agents to sell their tour packages, providing them with a ready-made product to offer their clients.
• Destination Specialists: Destination specialists focus on specific regions, countries, or cities. They have in-depth knowledge of the destination's culture, attractions, local experiences, and logistical considerations. Destination specialists provide expert advice and create customized itineraries for travelers seeking in-depth exploration of a particular destination.
• Online Travel Agents (OTAs): Online travel agents operate through internet platforms and websites, offering a wide range of travel services. They allow customers to search, compare, and book flights, hotels, rental cars, and other travel services online. Online travel agents may also provide customer support and assistance through online chat or call centers.
• Niche Travel Agents: Niche travel agents specialize in specific types of travel, catering to niche markets or specialized interests. Examples include adventure travel agents, luxury travel agents, honeymoon specialists, culinary travel agents, or eco-tourism experts. These agents have extensive knowledge and expertise in their niche area, curating unique experiences and tailored itineraries for clients with specific interests.

Are you suited to be a travel agent?

Travel agents have distinct personalities . They tend to be enterprising individuals, which means they’re adventurous, ambitious, assertive, extroverted, energetic, enthusiastic, confident, and optimistic. They are dominant, persuasive, and motivational. Some of them are also conventional, meaning they’re conscientious and conservative.

Does this sound like you? Take our free career test to find out if travel agent is one of your top career matches.

What is the workplace of a Travel Agent like?

The workplace of a travel agent can vary depending on their specific employment arrangement. Some travel agents work in traditional brick-and-mortar travel agencies, which may be part of a larger travel company or operate independently. In these settings, travel agents typically have a physical office space with workstations, computers, and travel industry resources such as brochures, destination guides, and reservation systems. They may have a reception area to welcome clients and conduct in-person consultations.

With the increasing prevalence of remote work and online booking platforms, many travel agents now have the flexibility to work from home or in virtual offices. They utilize technology, such as laptops, smartphones, and high-speed internet, to communicate with clients, access travel resources, and make online bookings. Virtual travel agents often communicate with clients via phone, email, or video conferencing, offering the convenience of remote consultations.

Travel agents also frequently visit destinations, attend industry conferences, and participate in familiarization trips organized by travel suppliers. These opportunities allow them to gain firsthand experience, build relationships with suppliers, and stay updated on the latest travel trends. While travel agents spend a significant amount of time working at their desks, they also have the chance to explore and experience the destinations they recommend to their clients.

In terms of work hours, travel agents may have a standard office schedule, working weekdays during regular business hours. However, they may also need to be flexible, accommodating clients in different time zones or assisting with emergency situations outside of regular office hours. The workload of travel agents can vary throughout the year, with peak periods during holiday seasons or when there are significant events or festivals happening in popular destinations.

Frequently Asked Questions

Pros and cons of being a travel agent.

Being a travel agent can be an exciting and rewarding career for individuals who are passionate about travel and enjoy helping others create memorable experiences. However, like any profession, there are pros and cons to consider.

• Travel Opportunities: One of the major advantages of being a travel agent is the exposure to diverse travel opportunities. Travel agents often have the chance to visit destinations, experience different cultures, and explore new places as part of their job. This firsthand experience not only enhances their knowledge but also allows them to provide valuable insights and recommendations to clients.
• Personal Satisfaction: For individuals who are passionate about travel and helping others, being a travel agent can be personally fulfilling. The ability to create personalized itineraries and witness the joy and excitement of clients as they embark on their dream trips can be highly rewarding.
• Knowledge and Expertise: Travel agents develop a deep understanding of destinations, travel products, and industry trends. They stay up-to-date with the latest information, including visa requirements, safety advisories, and emerging travel destinations. This expertise allows them to provide valuable advice and recommendations to clients, ensuring they have well-planned and memorable travel experiences.
• Building Relationships: Travel agents have the opportunity to build strong relationships with clients, travel suppliers, and industry professionals. They can establish a network of contacts that can enhance their business and open doors for collaboration and future opportunities.
• Industry Changes and Competition: The travel industry is constantly evolving, with new technologies, online booking platforms, and dynamic pricing models. Travel agents must stay updated with these changes and adapt their business practices accordingly. The rise of online travel agencies and self-booking options has increased competition, requiring travel agents to differentiate themselves and provide added value to their clients.
• Workload and Time Management: The travel industry can be demanding, especially during peak travel seasons. Travel agents may need to work long hours, including evenings and weekends, to accommodate client needs and handle emergencies. Proper time management skills are essential to balance the workload and maintain a healthy work-life balance.
• Pressure for Exceptional Customer Service: Travel agents are expected to deliver outstanding customer service consistently. They must handle client inquiries, resolve issues, and manage expectations throughout the travel process. This level of customer service can be challenging, particularly when dealing with unforeseen circumstances or dissatisfied clients.
• Commission-Based Income: While some travel agents receive a salary or hourly wage, others rely on commission-based income. This means their earnings are directly tied to the bookings they secure for clients. It can take time to build a client base and establish a steady income stream, especially in the early stages of a travel agent's career.

Travel Agents are also known as: Travel Consultant

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Everything You Need to Know About Becoming a Travel Agent

Here's what you should know before becoming a travel agent.

If you're someone who spends your days scanning flights , loves hotel rewards points, and in general, is a fervent traveler, you've probably wondered how to become a travel agent.

And, while it's true that living in the age of Expedia means travel agents are not as vital as they once were, people use them a lot more than you might think. Just because travelers aren't calling up an agent every time they need to book a quick flight doesn't mean they don't want to consult an expert for a big trip. This holds especially true when it comes to honeymoons or experiential trips that have a lot of moving parts — coordinating tour companies , translators, or multiple resort stays, for example. It's often easier to leave the logistics to someone else: travel agents.

You don't need a specific employment background to become a travel agent, so if you're looking for a fresh career start, that's totally OK. You have to start somewhere on your path to becoming a travel agent, and the sooner you jump in, the sooner you'll build your client base. On the other hand, if you're hoping to parlay your experience in a semi-related industry, be it marketing or hospitality, that can help because you'll have even more context for your new gig. Either way, this can be a rewarding career path (with some fun perks), so here's what you need to know to become a travel agent.

Formal Training Needed to Become a Travel Agent

While some four-year colleges, community colleges, and trade schools offer tourism certifications, it is not a requirement for those trying to become travel agents. Certificates of tourism can be very helpful, but so can previous training in marketing, hospitality, or even event planning. Ultimately, your knowledge of destinations, sales, itinerary planning, and booking software will be crucial for your career as a travel agent.

In terms of the training time you need to put in before becoming a fully-fledged travel agent, it depends. You could start your career right after high school, or you could put in one to four years to earn a certificate, associate's, or bachelor's degree in tourism. Of course, you could also change course from a related job, and morph your experience as, say, a destination wedding planner into a career as a travel agent.

Training Programs Available

You could take classes with a company like The Travel Institute to earn your certification. Not only will they teach you the basics of planning itineraries, but they'll also make sure you're learning about new cultures, world geography, and experiences you can have all over the world. They'll also help you decide what business route you want to take.

How to Become a Travel Agent: The Logistics

Becoming a travel agent will likely mean starting your own business . On the plus side, it requires relatively little overhead. If you're becoming a small business owner by opening a yoga studio, for example, you will need to rent a space, deal with permits, buy supplies, build a website, and pay yoga teachers and someone to work the front desk. However, if you're starting a travel agent business, you can operate from your living room and there aren't nearly as many upfront costs.

You will have to think about what type of business you want to become. Do you want to incorporate or become an LLC? Would you rather be a sole proprietor? Incorporating takes the most effort, and is often the most expensive. Becoming an LLC is a good happy medium because it can help protect you as a business entity without having as many associated costs. Small business owners typically become an LLC to protect their personal assets. If you get sued as an LLC, someone can come after your business holdings, but can't come after your house, car, or personal savings.

If you choose to remain a sole proprietor (which doesn't require any fees or legwork), you are essentially a freelancer or independent contractor. You can be an LLC and an independent contractor, too — they aren't mutually exclusive. If you want to be an independent contractor, it likely means you're working as part of a larger host agency, which is smart to do when you're starting out as a travel agent. Down the road, you can also own a travel agency franchise. Owning a franchise might come with more overhead costs, and that would be a reason to incorporate.

If you're an independent contractor, you should know that your taxes aren't going to be as straightforward as a full-time employee's might be. You may have to start keeping track of your business expenses, as you might be able to write them off. You also might not get things like health benefits from your employer. As you plan your new career, consider sitting down with an established travel agent to ask them some logistical questions: Where do they get their health insurance? How do they keep track of their income and expenses? Do they use an accountant to do their taxes? While meeting with the travel agent, you can discuss the pros and cons of working for a larger agency, too. If you're not sure how to get in touch with other travel agents, consider using social media, like LinkedIn or even Instagram.

What to Think About When You Become a Travel Agent

Once you've secured work as a travel agent, you'll want to think about how you can earn more money and distinguish yourself from other agents. Here are three things to consider as you start your career.

Making Commissions: If you're working for a larger travel agency as an independent contractor, how do commissions work? Make sure you have this conversation early on before accepting the position. When you're starting out, you want to make sure the commission rate you're receiving is similar to the industry standard.

Growing Your Client Base: How do you make more money as a travel agent? Clients, clients, clients. You want happy customers who will return to you every time they want to book a travel experience. You'll want to keep your clients happy by finding them great deals, curating unbelievable experiences for them, and simply being great to work with.

Establishing a Niche: This is by no means a requirement for becoming a travel agent, but as you establish your career, you may want to consider focusing on a specific niche. For example, perhaps you're someone who focuses on honeymoon travel , luxury travel, or adventure travel . Your niche can help you attract clients, and it can be anything in the travel realm, as long as there's a need for it.

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How to Become a Travel Agent: Turn Your Passion Into Perks and Cash

After spending seven years in the U.S. Air Force as an Arabic linguist, Carissa is now a freelance writer using points and miles to fund a four-year (and counting!) adventure. She previously worked as a reporter for The Points Guy. Her writing has since been featured in numerous publications, including Forbes, Business Insider, and The Balance. When she's not flying, you'll usually find her in a Priority Pass lounge somewhere, sipping tea and cursing slow Wi-Fi.

Megan Lee joined the travel rewards team at NerdWallet with over 12 years of SEO, writing and content development experience, primarily in international education and nonprofit work. She has been published in U.S. News & World Report, USA Today and elsewhere, and has spoken at conferences like that of NAFSA: Association of International Educators. Megan has built and directed remote content teams and editorial strategies for websites like GoAbroad and Go Overseas. When not traveling, Megan adventures around her Midwest home base where she likes to attend theme parties, ride her bike and cook Asian food.

Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

Raise your hand if you love to travel. Whether you’re often on the road or take a vacation just once a year, you’ve probably heard of travel agents. These folks help plan and book itineraries for you, eliminating a lot of the pain points when it comes to traveling.

These days many people skip out on a travel agent in lieu of booking their trip online, but if you’re a frequent traveler, you may want to become a travel agent yourself. Why? Because it can save you a lot of money — and may even earn you some in the process.

Let’s take a look at how to become a travel agent, why it’s something you may want to consider and the ways it can work for you.

Why become a travel agent?

Have you ever obsessively researched the best hotels in a city you’re planning to visit? How about checking seat maps on an airplane? If getting into the nitty-gritty of travel logistics is something you do in your spare time, you might also enjoy becoming a travel agent.

Not only do you get to plan trips for others, but you’ll also be able to take advantage of special discounts on many facets of travel.

This is true for your clients, but also for yourself. Travel agents have access to a variety of discounted rates on both airlines and hotels, even when booking travel for themselves.

» Learn more: How to get a refund from a travel agency

How to become a travel agent

Find a program.

Becoming a travel agent isn’t as simple as declaring yourself one. Typically, the first step is to sign up for a program that’ll teach you the basics of running your own travel business.

There are a variety of programs to choose from, depending on your interests and career goals. Most programs will teach you about the business side of being a travel agent as well as how to plan trips, so your courses in itinerary planning and travel insurance will be coupled with business ethics and customer service.

If you’re wondering how to become a travel agent from home, don’t worry. Many of these courses don’t have to be done in person; there are online programs that will teach you everything you need to know from the comfort of your living room.

Apply for certification

Once you’ve completed your coursework, you’ll want to apply for certification. Although there is no single standard that designates you a travel agent, there are a number of different identifiers that you can acquire. Some of the more common ones are:

International Air Transport Association, or IATA, which allows you to book travel on domestic and international airlines.

Travel Industry Designator Service, or TIDS, which allows agents to book trips with a variety of travel suppliers and receive commissions.

Cruise Lines International Association, or CLIA, which provides agents the ability to book trips on cruises around the world.

In order to access Marriott’s travel advisor rates, for example, you can use any three of these designations, along with a variety of others.

Each of these associations and identifiers have different implications for your business, so you’ll want to be sure you’ve fully researched them before applying for membership.

» Learn more: Do travel agents really save you money?

Save money as a travel agent

Once you’ve qualified as a travel agent, what comes next? If you travel frequently, becoming a travel agent can be a huge benefit to you, as it offers discounted rates and access to luxury travel options.

Discounted rates

Travel agents have access to negotiated rates that aren’t available to the general public. The exact amount will vary depending on the business. Hilton, for example, will give personal travel discounts of 50% off at newly-opened hotels and up to 25% off at the remainder of hotels within Hilton’s portfolio.

Hyatt, meanwhile, will give you a discount on personal travel of up to 50%, but only during select dates of the year. And although not all airlines give discounts to travel agents, many do.

Regardless, these are some pretty spectacular savings, and if you’re looking to save money on your vacations, being a travel agent can help.

Luxury programs

Becoming a travel agent isn’t only about saving money, however. It also grants you access to many hotel chains’ luxury travel programs.

If you’re big into elite status benefits, this is definitely something you’ll want to consider — especially since you don’t need any status at all to receive these perks, as long as you book through the hotel’s agent portal.

Most major hotel chains have these programs, including Hyatt Privé, Hilton Impresario, Marriott STARS & Luminous, Four Seasons Preferred Partner, Belmond Bellini Club, Rosewood Elite, Mandarin Oriental Fan Club and Shangri-La Luxury Circle.

While benefits vary by brand, many of these offers include things like room upgrades, complimentary breakfast, early check-in or late checkout and credits for expenses like dining or spa services. General consumers aren’t eligible for these programs, but once you’ve become a registered travel agent, they become accessible to you; however, some programs — such as Hyatt Privé — are invitation only.

For the most part, booking rooms through these programs shouldn’t cost more than the standard rate you’d be paying anyway, so you have the potential to get big benefits without shelling out any additional money.

However, note that these numbers don’t take into account any other discounted rates for which you may be eligible, such as those offered to American Automobile Association members and veterans .

» Learn more: Uncommon tips for saving money on travel

Earn money as a travel agent

Of course, becoming a travel agent isn’t all about scoring discounts for yourself. If you’re looking to earn some money, being a travel agent can be a good way to do so.

Note that travel agents operate in a customer-facing role, so you’ll also need to be able to build client relationships and be comfortable with sales. Courses such as those mentioned above can help train you to do this and run a successful business.

If booking travel and organizing trips for others is something that appeals to you, there’s definitely money to be earned. Marriott, for example, gives agents a commission of between 8% and 10% for all eligible stays booked.

» Learn more: The pros and cons of booking through online travel agencies

If you’d like to become a travel agent

There are a few good reasons to become a travel agent, especially if you travel a lot. Although it takes time and effort to complete training and apply for accreditation, the benefits you’ll receive as a travel advisor can be significant. This is true whether you’re booking personal travel or have built yourself a client base. Either way, there’s money to be had — and saved.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024 :

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

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Breaking Down the Pros and Cons of Using a Travel Agent

You're convinced that having a travel expert by your side will be useful. But how do you go about knowing when and how to book with them?

Heading out the door? Read this article on the Outside app available now on iOS devices for members! >","name":"in-content-cta","type":"link"}}'>Download the app .

Confession: I’m a big fan of travel agents (whoops, sorry, travel advisers ), even though I could technically book all my trips through websites and apps. And despite the fact that many of us might consider this industry old-fashioned and out-of-date, research shows that travelers, and millennials in particular, are once again turning to these specialists to help plow through TripAdvisor detritus. If you’re wondering: how much does a travel agent cost, and why would I book with one anyway? Read on.

How to Know If You Need a Travel Agent

Once you’ve come around to the idea of hiring a travel agent, ask these three questions before booking:

• Is this a domestic trip or one that involves traveling to a part of the world you’ve never been? If it’s the former you don’t need a travel agent.
• Can I get a better deal by using a travel agent? (This question requires you pricing out your trip with and without one.)
• Is this a big-budget, special-event kind of trip? If the answer is yes, go with a travel agent.

The Pros of Using a Travel Agent

They can find crazy deals..

This is literally their job. If they have been in the travel business for many years, they likely have supplier relationships in place that can help leverage better deals for you. Many travel agents specialize in locations (i.e., cruise vacations in Europe). Some travel agents offer package deals, with more savings passed on to you then booking the trip on your own—that is good news to your wallet.

They will be your advocate.

One of the best ways to utilize a travel agent is as an advocate should something derail on your trip. They can help you with lost luggage, in the case of natural disasters, if you get stuck in a location before your trip, etc. They are there to help you get your trip back on track.

They’ll take care of the little things.

I love my travel agent, and I love all the extras she provides when we use her services for a trip. For instance, when we traveled to the Bahamas, she made sure there was a nice bottle of champagne and strawberries in our room on our arrival, and she also upgraded our room free of charge. While this certainly is not a guarantee when you use a travel agent, there are a lot of added-value extras you can expect when you use a travel agent. Why? Because travel agents know you don’t have to use them to book your trip, and they want to say thank you.

They’re true experts.

Most travel agents have been working in the industry for years now, and it’s their job to stay on top of travel trends and upcoming hot destinations. When I spoke with my travel agent about a trip to Europe recently, she offered a few alternate destinations. I was not thinking about the destinations she suggested, but the alternatives offered great activities, culture, food, interesting boutique hotels, and more options for less money than my original destination.

They don’t usually cost extra.

It’s a myth that working with a travel agent will automatically cost you more; most get paid via commissions from the hotel or outfitter. Sure, some travel agents do charge a fee for putting together an itinerary, but most will credit you that fee if you end up booking the trip through them. Make sure you know all the potential fees before you use a travel agent, and do not hesitate to negotiate away.

The Cons of Using a Travel Agent

They’re not going to help with cheaper airfare..

Back in the day, you would use a travel agent to book every aspect of your trip. However, with so many options to find low-cost airfare, like Google Flights , Scott’s Cheap Flights , and  Skyscanner , booking your own flights is easy and cost-effective. Most travel agents cannot score discounted flights, and many travel agents will not even bother. Follow these tips on how to find the cheapest flights possible , instead.

They’re not you.

This may seem obvious, although it’s still important to consider. A travel agent not only finds you the best deals, but they also offer suggestions for activities, restaurants, and more. This is great if you’re someone who doesn’t like to research these things, but you run the risk of working with someone who doesn’t get your personal preferences (maybe they lean toward road tours rather than technical singletrack). Do your own research first, and come up with a list of activities that you want to do. Once you have that list, pass it along to your travel agent to see if they can rustle up any deals as they book.

How to Find a Great One

One of the best ways to find a reputable travel agent is to get referrals from your friends and family. Anyone that has used that travel agent for a previous trip and enjoyed their service is someone worth checking out. As with anything, I always suggest talking to at least two different travel agents to see who you feel most comfortable with. Remember, they are there to work for you.

Know your travel budget before you reach out to a travel agent. Likely, this will be the first question they ask you and will help steer them toward the best destinations for that budget. If you are traveling somewhere that’s specialized, like going on that once-in-a-lifetime African safari , find a specialist that knows that region inside and out. They will usually have the best deals and relationships with hotels and activity companies in that area.

How Much Does a Travel Agent Cost?

Usually, the cost of hiring a travel agent to organize a trip for you is fairly minimal. Many agencies charge a flat fee of around $100, and others may charge a certain small percentage of your trip. Most of their take-home profits come from the hotels, wholesalers, resorts, and businesses they work with, but be sure to as your travel agent about fees upfront and before you start working with them to plan your next dream vacation. (No one likes hidden fees and surprises.)

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Travel Agent Career

What is a travel agent.

A travel agent is a highly organized professional who is passionate about travel and helping others. They are focused on creating the best possible experiences, directly catered to their clients. They work with hotels, airlines, and other vendors to create travel packages and experiences that their clients will love. Travel agents can work with large groups, individuals, families, professional organizations, and others to help create seamless travel experiences that help create memories.

RESPONSIBILITIES

What Does a Travel Agent Do?

The primary role of a travel agent is to help people make travel arrangements, which might include booking flights, hotels, sightseeing tours, and making dining recommendations. A travel agent assesses each customer’s unique needs, preferences, and budget to ensure their trip goes as smoothly as possible. 

Here are the core day-to-day responsibilities you’ll typically find yourself performing as a travel agent:

• Meeting with clients to discuss upcoming travel plans and gather information regarding travel dates, transportation, and budget. This may be done face-to-face in a brick-and-mortar setting or online.
• Planning the travel itineraries for clients and arranging transportation, lodging, and activities throughout the trip.
• Advising clients on important aspects of their travel plans. This may include providing information on passports, visas, customs, insurance, vaccinations, and trip cancellation policies.
• Keeping accurate records of client bookings, such as payments, travel dates, flight numbers, and hotel check-in and check-out dates
• Handling any travel issues that arise, including flight or hotel cancellations, delays, conflicts, and refunds.

Due to the customer-focused nature of travel agent jobs, it’s ideal to be passionate about and/or have experience in hospitality. Those who make the best travel agents tend to be versatile and have a friendly personality where they’re concerned with keeping clients happy, comfortable, and safe. 

EDUCATION & BEST DEGREES

How do i become a travel agent.

Travel agents are key professionals dedicated to helping individuals and families create memories that will last a lifetime. Through their expertise, research, and services, individuals can plan vacations or trips that are directly catered to their wants and needs. Planning a dream vacation can be stressful for an individual or a family, and having a travel agent can make the process much easier.

If you’re passionate about travel, organization, and helping others, a career as a travel agent can be a great fit.

What Education Does a Travel Agent Need?

A bachelor’s degree in business management  is a great starting place for those interested in becoming a travel agent. This type of degree will give you experience and knowledge in finances, marketing, organization, and strategy. This is key for those who are working with multiple clients, vendors, handling budgets, and marketing themselves to clients. A bachelor’s degree can help you stand out from other candidates in working for larger companies and organizations as well.

Best Degrees for a Travel Agent

Hone your business acumen and garner added respect:...

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• Time: 61% of graduates finish within 19 months
• Tuition:  $3,755 per 6-month term
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Skills for your résumé this program will teach you include: 

• Business communication
• Product development
• Decision making models
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• Budgeting for business

This online degree program is an excellent choice for kick-starting your organizational management career.

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Enhance your résumé and take a step in your educational journey with the help of a leadership certificate from the School of Business.

• Time: 4 months from start to finish.
• Cost:  $2,250 for the certificate.
• Courses: 3 courses total in this program.

This program is for emerging leaders, however this program does not require a bachelor’s degree, and provides transferable credit towards a WGU degree program.

Whether you aspire to work for a Fortune 500 organization, a government agency, a non-profit organization, or a fast-paced start-up, this certificate can give you the keys to success in a variety of industries, including:

• Finance and Banking
• Manufacturing

How Much Does a Travel Agent Make?

Several factors determine travel agent salary, including location, level of education, certifications, years of experience, and the specific company they’re working for. Top earners in this industry, according to ZipRecruiter, make as much as  $64,500 per year , while the lowest earners make closer to $20,500. In terms of median pay, recent data from the U.S. Bureau of Labor Statistics (BLS) put it at  $42,350 in 2020 , which comes out to $20.36 per hour. 

What Is the Projected Job Growth?

Admittedly, the job outlook in the near future is lower than in other industries. Research from the BLS states that from 2020-2029, there’s  expected to be a 26% decline  in the job outlook, which translates into a drop of 21,300 jobs. This is largely due to the rising popularity of travel booking sites like Priceline and Kayak, where a growing number of people are booking trips online themselves. However, according to the BLS, the growth in business management is expected to grow 4% in the next 10 years.

What Skills Does a Travel Agent Need?

A career in this industry requires a travel agent to have a definitive skill set, with some of the key skills being:

• Interpersonal skills.  Travel agents will constantly be interacting with clients in-person, over the phone, and through email. In turn, they need to be strong verbal and written communicators, empathetic, and understanding of the individual needs of each client.
• Organization.  Because they may be juggling trips for several clients at a time, travel agents must be highly organized and capable of effectively managing a high volume of booking information.
• Problem-solving.  Travel logistics are inherently complex where issues can pop up at any given time. Great travel agents have a knack for handling incidents and quickly resolving problems while maintaining their poise.
• Attention to detail.  It’s easy to mix-up things like flight departure and arrival times, hotel check-ins, and transportation rentals, which is why travel agents need to be detail-oriented.
• A firm understanding of technology.  This career is heavily reliant on technology like travel booking platforms and appointment scheduling software. Travel agents not only need to have a firm grasp of this technology but be willing to continually learn about new developments and iterations. 

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Creating memorable guest experiences, driving service excellence in the hospitality sector

Driving customer satisfaction, resolving issues with empathy and efficiency

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Driving customer satisfaction and loyalty through proactive relationship management

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Is a travel agent worth it the pros and cons.

Travel experts agree there are several advantages to hiring a vacation planner.

The Pros & Cons of Using a Travel Agent

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A travel agent can save you money and time.

Need to pivot your trip plans but don't want to deal with the extra time, money and hassle of rebooking flights and accommodations on your own? That's just one area where a knowledgeable travel agent (also commonly known as a travel advisor) can help. Read on to discover the other benefits – as well as the downsides – of using a travel agent, so you can confidently decide whether or not a travel agent is worth it for your next trip.

The Pros of Using a Travel Agent

Travel agents can save you money – and get you other perks.

"In some cases, you'll actually get a better  deal by working with a travel agent," says Jackie Steele, travel expert at MagicGuides . "This could be in the form of a cruise onboard credit (free spending money to use on the ship), access to special agency/group rates, or even just learning about a discount you qualify for but weren't aware of." The best agents will even keep an eye on new discounts as they're announced and apply them to your trip even after you've booked, he notes.

Travel agents handle all the details

Hotel room? Booked. Dinner reservations? Made. Tour tickets? Ready to go. A travel agent handles every detail of your vacation itinerary. "The traveler still gets to be involved in the fun part of dreaming up ideas and providing their travel wishes, while we take and perfect them," says Jessica Parker, founder of Trip Whisperer .

Molly McShea, owner and travel advisor at McShea Travel , points out that travel agents can also help with timing logistics. "Travel agents know how many days should be spent in each destination, which tours go together, and how many things you should do in a day," she says, adding that crafting an itinerary can be challenging if it's not something you regularly do. Additionally, travel agents can help you choose the best time to visit your preferred destination(s) based on seasonality and your budget, and sift through travel insurance policies to find the best option for your needs.

Travel agents can provide local expertise

"A travel advisor's industry connections and relationships provide added value to their clients," says Valerie Edman, a luxury travel advisor and agency owner at Cultured Travel LLC. She says when working with a travel agent, travelers gain access to a global network of connections including:

• In-destination specialists who work exclusively with travel advisors and can connect travelers with unique, off-the-beaten-path experiences they wouldn't otherwise know about
• Exclusive experiences not available to the general public

You'll avoid surprise fees

When deciding if a travel agent is worth it for you, remember this: A reputable agent can guarantee you won't encounter any surprise fees on accommodations and activities once your trip is booked.

You'll have someone to troubleshoot unexpected travel issues

A travel advisor is essentially your personal vacation concierge. "Because they've been around for so long, agents really know what to look for," says Christopher Elliott , a consumer advocate and journalist. "Travel agents are among the first to know about flight cancellations and delays , making it easy for them to rebook itineraries right away." 

The Cons of Using a Travel Agent

It might not be your cheapest option.

There are some instances when it makes more sense to plan your own trip. "If you're planning a quick flight from New York City to Los Angeles, it's easy enough to book it yourself online directly or through a third-party booking site," says Elliott. "If you're planning a once-in-a-lifetime trip or bucket list honeymoon , that's when you call the experts."

You'll have less flexibility in your itinerary

The upside of working with a travel agent is having someone plan an epic vacation for you based on industry knowledge and local expertise. But this can also be a downside in the event you discover an activity you'd like to do or a restaurant you'd like to try that isn't on your pre-planned itinerary. If you alter your plans, you risk losing money; plus, the time it takes for you and your travel agent to coordinate your change of plans may not be worth the hassle.

You still have to do some research

It's important to find an agent you can trust, which means you still have to do some of the vacation planning. For this part, Parker recommends picking up the phone. "Lots of people avoid or don't pick up the phone as much anymore," she says. "That's where you get the high-touch service, tone of voice, excitement or concerns to manage." She advises to look for the following red flags:

• No fees: " Travel advisors are charging planning fees more now or increasing them, so the client knows more confidently than ever, we work for them, not the suppliers with the best commissions," Parker explains. "There are a lot of things that are non-commissionable and the advisor's time and expertise shouldn't be given away for free, either. That's the best way to show an advisor takes their business seriously."
• Limited options: If you work with someone who is inexperienced or has an incentive to book you with a certain supplier, they may not be prioritizing your best interests. "It's important to check if they are with a larger consortia, accreditations and network, typically listed on their website and signatures," says Parker. "That level of mindshare doesn't come with a lone advisor unless they have many, many years of experience."
• Slow response times: If communication is delayed, that's a sign they may be too busy to plan your trip – but again, this is something you can avoid by having the right conversations early on.

Edman suggestes starting your search with the American Society of Travel Advisors . "ASTA-verified travel advisors are committed to the highest industry standards and have verifiable industry knowledge so consumers can feel confident in working with them," she says.

You might also be interested in:

• Is Travel Insurance Worth It?
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What does a travel agency do?

Disclaimer: Some posts on Tourism Teacher may contain affiliate links. If you appreciate this content, you can show your support by making a purchase through these links or by buying me a coffee . Thank you for your support!

What does a travel agency do? You will almost definitely have heard of travel agencies if you have ever booked a holiday or have an interest in the tourism industry. But what exactly is a travel agency, and what do they do?

What is a travel agency?

Independent travel agents, online travel agencies , visitor information centres, other types of travel agency, what can a travel agency book, big names in the travel agency industry, travel agency business model, a brief timeline of travel agencies, further reading.

A travel agency is essentially the ‘middle man’ between travel companies and the general public i.e consumers. They book all sorts of travel-related experiences for customers on behalf of larger companies.

The main aim of a travel agency is to make the booking process simpler for the public, who might lack the time or confidence to book trips themselves.

Types of travel agencies

So what does a travel agency do? It mostly depends on what type of travel agency you’re looking at. This can be broken down into the following types…

An independent travel agent is the type you’ll see on Instagram or with their own Facebook pages, their feeds full of snaps from Amsterdam, Bali , or New York City. They tend to partner with a ‘host agency’, who will take a portion of the agents’ commission themselves in exchange for letting them use the company software and access their commission. Travel agents are also able to recruit other people, and in turn get a cut of their commission too. In this way, independent travel agencies tend to be a type of multi-level marketing scheme.

Online travel agencies are much more consumer-focused. They allow individual customers to book their own travel, but as a package or with the added protection from ATOL and ABTA. They act as a broker, allowing you to input your dates, desired destination(s), what board basis you wish to travel and so on. The site then pulls together a package deal, allowing you to book everything in one go with access to booking details so you can make amendments and keep up to date with any changes.

While these don’t offer flights and hotels generally, visitor or tourist information centres are found within cities or tourist destinations. They provide advice, maps, discounts and booking services for tours and excursions such as open top bus tours. These are usually run by local or national governments, or specific tourist boards. They are great for recommendations when travelling somewhere new!

Hotel concierge services work in this same way, often getting commission for booking trips for guests.

I won’t go into too much detail here, but there are other types of travel agencies too. You can learn more in this post about the different types of travel agents .

Overall, what does a travel agency do?

A travel agency does a multitude of things. During non-peak times, they will mostly spend their days researching new or upcoming tourist destinations and what makes them so great, advertising them as somewhere people can book future holidays to.

Travel agencies are also required to keep up to date with safety information for various destinations. They do plenty of research meaning they can tell customers about the best places to go, what they can do while they’re there, what documents they need and so on. This is particularly important now, as travel advice is ever-changing with regards to political conflicts and public health.

But during peak times and in the run-up to these times, travel agents will be busy actually booking trips. Nowadays they mostly do everything via the computer, using the internet to put holiday packages together which include at least the basics – flights and accommodation – for one price. However, they also call travel companies directly in order to get better deals or to see if there are rooms or seats available which might not be showing online for whatever reason. Because of this, travel agencies and agents tend to have great relationships with particular brands.

Travel agents can book much more than just flights and accommodation. Not all of them can book all of these experiences or features, but it is definitely worth asking if you are using a travel agency to book your next vacation.

• Flights – short haul, long haul, & various classes
• Accommodation – hotels, apartments, and villas
• Airport transfers
• Executive airport lounges
• Airport parking
• Cruises – river and ocean
• Car rentals
• Travel insurance
• Excursions and tours
• Taxi services
• Currency exchange
• Train tickets
• Theme park & water park tickets e.g Disneyworld and Universal in Orlando, Florida

They will also advise on public transport services and timetables, as well as arranging for medical items to be delivered and any access requests you have.

Most travel agencies are actually online, and many of us use them regularly. There are still some in-store travel agencies, but with the impact of both modernisation and the Covid-19 pandemic the majority are online now. Below are some big names within the industry which you will likely recognise.

Expedia – founded by Microsoft in 2001

Cruise.com – specifically for booking cruises

American Express Travel – allows you to earn & use points when booking

Audley Travel – the largest operator in tailor-made travel

loveholidays – a British company founded in 2012

Lastminute.com – offering cheaper travel when you book last minute

Kiwi.com – specifically for booking air and ground transport

Booking Holdings – these are a travel technology company who own Booking.com, Cheapflights, OpenTable and more

Now we’ve looked at the question of ‘ what is a travel agency’, let’s take a look at the generic business model. Generally, travel agencies work in one of two ways. The first way is by receiving commission from the companies they book experiences with for customers. For example, if you were to use a travel agency to book your next holiday which included flights, a hotel stay and a transfer to and from the airport this is three separate components which will be booked through three different companies. The travel agency will receive commission from each of the three companies. There may be other benefits and incentives offered by the travel companies. Commission rates and these benefits mean that travel agencies are more likely to use some companies more so than others who might offer them less in exchange.

Alternatively, travel agencies will charge a fee for their services. This makes it more expensive for consumers to book trips through travel agents and agencies than it would to book themselves. However, as some people don’t feel confident booking themselves, many are happy to pay this additional cost. Holidays booked through travel agencies often come with the added benefit of being ATOL and ABTA protected.

• Cox & Kings were the first travel agency, was established in 1758
• Abreu Agency was the first public travel agency, was established in 1840
• Thomas Cook , one of the most famous travel agencies, was founded in 1841
• Brownwell Travel, the first travel agency in the US, was established in 1895
• Nippon Travel Agency was the first travel agency in Japan, established in 1905
• Intourist became the official state travel agency of the Soviet Union in 1929
• The first travel agency in Australia which went on to become Helloworld Travel, was established in 1951
• Henderson Travel Service became the first Black-owned travel agency, taking Black tourists to various African countries, in 1955
• American Airlines’ Sabre unit created a direct-to=consumer booking tool for flights, hotels and cars in the early 1980s
• Mode Tour became the first travel agency in South Korea, established in 1989
• Hotel Reservations Network, which went on to become Hotels.com, was established in 1991 – at this point, hotels didn’t pay a lot of commission so it didn’t take off
• Travelweb.com, the first online hotel directory, launched in 1994
• The Internet Travel Network sold the first airline ticket online in 1995
• Expedia launched in 1996, funded by Microsoft, and are now one of the biggest travel agencies 
• In 2007, as the iPhone was released, more bookings were made online because mobile apps were now in use
• Airbnb was established in 2008
• HotelTonight, specifically for instant same-day hotel room bookings, was launched in 2011

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4 Things to Know When Choosing a Travel Agent

Even the most D.I.Y.-inclined travelers are considering working with a professional adviser these days. Here’s how.

By Lauren Sloss

So, you’re thinking about traveling again? You’re not alone. The pandemic may not be over, but the expansion of vaccine eligibility in the United States — hiccups, delays and pauses aside — plus the news that the European Union will be opening up to vaccinated travelers is inspiring many to plan a real-deal summer vacation, or even take the leap on booking bucket-list adventures.

Travel remains far from simple, however. The virus is finding new footholds around the world, leaving an ever-changing set of rules and restrictions in its wake (and all of this is compounded by a run on home rentals , rental cars and more). It’s a reality that’s inspired many D.I.Y.-inclined travelers to consider working with a travel agent , or travel adviser, for the first time, in the hopes of skipping the travel-planning stress and focusing on actually relaxing on vacation instead.

Most travel advisers provide their services free of charge to clients (though some charge a booking fee, which can range from $25 to $100, depending on how complicated a trip you’re after) and instead make their money through commissions from hotels, tour operators, cruise lines, airlines and other travel companies.

Finding the right adviser for you is “like finding a hairdresser,” said Erika Richter, the senior communications director of ASTA , the American Society of Travel Advisors. “You want someone who understands your personal style.”

Ms. Richter, along with Misty Belles, the managing director of global public relations for Virtuoso , an international travel agency network specializing in luxury travel, shared their tips on how you can find an adviser who will understand you and your dream trip.

Begin your search close to home

Start by asking trusted friends and family members for recommendations. “The same holds true for any professional service in your life,” Ms. Belles said. “If you know someone who is working with a travel adviser and was pleased with the experience, that’s a great place to start.”

If that’s a no-go (or if your friends and family, while beloved, don’t have the same travel style as you do), Ms. Richter strongly suggested seeking out local businesses where you live.

“Supporting small businesses in our communities is more important than ever right now,” she said. ASTA has a directory that allows you to search for advisers close to you; a quick Google search will likely do the trick, too, Ms. Richter said.

Think about where you want to go

Another way to find a travel adviser is to seek one out based on a destination, or destinations, that he or she may specialize in. Are you interested in going to a specific Caribbean island nation? You’ll likely want to work with an adviser that has booked a number of trips in that country, and has connections and contacts there. Some advisers specialize in trips to Disney resort properties; others focus on cruises. If you’re interested in planning a trip outside of their purview, advisers can refer you to someone else within their network, or do the heavy-duty research themselves.

“Choosing someone who specializes in a destination is a good first foray into working with a travel adviser,” Ms. Belles said. “But when you work with the same adviser for a while, they become a specialist in you.”

Consider their professional networks

Speaking of what you want, it can be useful to understand the organization, or organizations, an adviser is associated with. Whether they work alone, with one partner in a small shop, or as part of a large agency, they are likely connected to a consortium, or a professional network, like Virtuoso, which is made up of more than 1,000 agencies in 50 countries around the world, or ASTA itself.

“Obviously, I represent ASTA, but I do think it’s important to look at an adviser’s professional affiliations,” Ms. Richter said. Affiliations can serve as a vote of confidence that the adviser has been vetted; it also gives you a chance for recourse should you find yourself unhappy with your relationship (ASTA, for example, can handle consumer complaints and be a part of the resolution process). Some consortiums specialize in a certain type of travel — Virtuoso agencies focus on luxury travel, for example, while others might highlight adventure travel, or family trips and so on.

An adviser’s affiliations also act as a conduit for one of their major selling points: traveler perks.

“Ask them what sorts of benefits they get from their professional networks,” Ms. Richter said. “Upgrades, free breakfasts, late checkouts when available — who doesn’t want some of those freebies?”

Make sure your adviser understands your travel style

Do you like leisurely, slow trips? Packed itineraries filled with sightseeing and attractions? Do you like to travel alone, or are you planning multigenerational trips with children and grandparents? Ensuring that your adviser understands what you want — and maybe even establishing that they have a similar travel style themselves — can greatly help with building rapport (and allow them to plan an even better trip for you).

Some important questions to ask: Do they charge a planning fee? What are some examples of trips that they’ve planned in the past?

“Be really upfront about your budget for a trip, and be sure that that is something they can help you make the most of,” Ms. Richter said.

Ms. Belles suggested asking the adviser how they personally like to travel, and some of their favorite destinations.

“Interview them a little bit! You can see whether there are some similarities there,” she said. But make sure they’re asking you just as many questions.

“If they’re not, that should be a red flag,” said Ms. Belles. “An adviser should be looking to get to the heart of what exactly you want as a traveler.”

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Best Online Travel Agencies

Booking.com is our top choice for making your trip arrangements

Ligaya Malones is an editor, blogger, and freelance writer specializing in food and travel. Ligaya's work has appeared in publications including Lonely Planet and BRIDES.

We independently evaluate all recommended products and services. If you click on links we provide, we may receive compensation. Learn more .

Planning a trip can be easier through an online travel agency than if you handle each aspect of the planning separately. You can book hotels, air travel, rental cars, and more through a single site, and booking everything together sometimes results in discounts. By inputting a destination, a range of dates, and other preferences, you will see a list of options for each aspect of travel.

The best online travel agencies offer options from the largest number of airlines, hotels, car rental agencies, and more. Look for sites that offer discounts for combining reservations for different aspects of your trip. For example, the best sites will have lower rates if you book both plane tickets and a hotel through their services. The best sites also provide reviews from customers who actually have booked through the service. These are our top picks.

• Best Overall: Booking.com
• Best Budget: Skyscanner
• Best Price Predictor: Hopper
• Most Innovative: Kiwi.com
• Best for Eco-Conscious: Kind Traveler
• Best for Social Impact: I Like Local
• Best for Design-Forward Homestays: Plum Guide
• Our Top Picks
• Booking.com

Kind Traveler

I Like Local

• See More (4)

Final Verdict

Frequently asked questions, methodology, best overall : booking.com.

 Booking.com

This industry leader offers one of the most comprehensive trip planning platforms on the Internet.

Lots of options to choose from

Interface is easy to use

Numerous filters to customize your search

Tricky to tell whether changes/cancellations can be made with Booking.com or the vendor directly

Booking.com was founded in 1996 and has grown into an industry leader that stands out for being one of the most comprehensive trip planning platforms out there. From one website, you can compare and book accommodations, flights (including one-way and multi-city flights), sightseeing activities, and even airport taxis. The website lists more than 28 million accommodation options, from hotels, hostels, and B&Bs to vacation homes and luxury resorts—you can browse more choices per destination on Booking.com than other online travel agencies. The website also performs well on cost and typically returns lower-than-average prices for flights and hotels. 

Booking.com's interface is also easy to use. On the home page, search for a hotel by entering your chosen destination and dates. Then, use the extensive list of filters—such as price range and distance from the city center—to narrow the results down and find the best fit. You can also search for a specific hotel, or seek inspiration by clicking through options grouped by destination or property type or by topic such as the country’s best Michelin-starred hotel restaurants or the top cities for vegan travelers. The flights, car rental, and other tabs are just as intuitive. 

Best Budget : Skyscanner

 Skyscanner

You can compare prices across airlines, hotels, and car rentals.

Simple interface

Option to toggle searches between specific dates or by monthly calendars

Search Everywhere button is great for spontaneous planners

Extra clicks are required to make a final purchase

Must read fine print for changes/cancellations—may need to deal directly with the vendor

Ads on the sidebar can be distracting

Find deals on airfare, hotels, and car rentals with an aggregator site like Skyscanner , which uses a metasearch engine to compare prices from all online travel agencies and the airline, hotel, or car rental company in question. Run searches with fixed dates, opt to compare airfare prices month to month, or click “Cheapest Month.” Searches also include options for nearby airports or non-stop flights only. With hotel searches, you can choose to select only from properties with free cancellation, a cleanliness rating of 4.5/5 or higher, or 3- or 4-starred hotels only. Car rental searches include an option to select “return car to different location.”

Once you’ve found the best rate, click on the link to be redirected to the third-party site to make your booking. Feeling spontaneous? The Search Everywhere button on the homepage offers a list of the cheapest flight deals for destinations both locally and across the world—just plug in your departure airport first.

Best Price Predictor : Hopper

The company claims a 95 percent accuracy rate at predicting when flights and hotel rates will be cheapest.

Color-coded system makes it easy to determine cheapest days to buy

App is easy to use

Option to track flights and receive alerts when the best time to buy arises

Some have mentioned the app functions better as a research tool than a booking tool

Unclear whether Hopper will price match if you find a cheaper flight elsewhere

Hopper is a travel app available on iOS and Android that aims to help travelers save on airfare by usng historical data and their own algorithm to predict when flights will be cheapest. Just type in where and when you’d like to fly and Hopper will present you with a color-coded pricing calendar indicating how much tickets are likely to cost. (Green is the least expensive, then yellow, orange, and red for most expensive.) Hopper will also recommend you either buy now or wait, or you can choose to watch a trip and receive notifications on the best time to buy. In addition, the app has expanded to offer hotel and car rental price predictions, too.

Some newer features since the app’s inception in 2009 include an option to freeze a price for a limited time—for an extra fee—as well as exclusive app-only discounts. Hopper is free to download, and you can choose to book directly through the app, though some users mentioned they use Hopper as more of a research tool before booking directly with the airline or hotel. The company claims a 95 percent accuracy rate at predicting flight rates up to a year ahead.

Most Innovative : Kiwi.com

This metasearch engine scours the web to piece together the ideal itinerary using planes, trains, buses, and more.

Creative itineraries get you where you need to go, especially if you’ve got a multi-stop trip

Kiwi Guarantee offers rebooking or cancellation protections

Nomad option appeals to travelers with a lot of flexibility

Creative itineraries mean you may not fly out of the same airport you flew into

Kiwi Guarantee has an additional fee

Charges all-in-one fee for booking flights, trains, buses (though you can always purchase a la carte)

Travelers planning multi-city destinations and seeking a bargain, as well as those looking to take planes, trains, and automobiles to get there, might consider Kiwi . Kiwi is a metasearch engine that scours and pieces together itineraries from various airlines (even if they don’t have a codeshare agreement), considers multiple airports (even if your arrival airport is different from departure), and offers booking options, whether you’re looking at very specific dates or more general ones (up to 60 nights).

Some will find the ability to make multiple bookings for a particular trip more convenient than going at it manually several different times, though note that you must opt into the Kiwi Guarantee program to access rebooking and refund protections should your reservation change or be canceled. Kiwi’s Nomad option allows you to plug in a bunch of destinations you’d like to visit and the length of your intended stay, and the website will churn out the most affordable itineraries for review.

Best for Eco-Conscious : Kind Traveler

A give-and-get business model means booking accommodations with exclusive perks, a donation to environmental organizations, and more.

All participating hotels include a local give-back component

Exclusive savings and perks

Participating hotels are located in some of the most beautiful places in the world

Inventory is much smaller compared to other booking platforms

Some of the amenities mentioned are based on availability only

In 2022, Kind Traveler (an online trave agency focused on hotel bookings) announced an increase in environmentally and socially conscious hotels, charity donations, voluntourism opportunities, and additional perks like waived resort fees or a welcome amenity.

Unlock exclusive hotel rates and perks from participating Kind Traveler hotels with a minimum $10/night minimum donation to a local charity. For example, stay at the Six Senses Laamu in the Maldives and receive up to $33 off the nightly rate and perks such as a food and beverage credit and an Earth Lab or Alchemy Bar workshop when you make a donation to Manta Trust. The organization funds coastal research to protect the island nation’s large yet fragile population of reef mantas.

Select from more than 140 participating hotels from the Hawaiian Islands to Bozeman, Montana, and the Maldives. Charities include wildlife, human rights, arts, education, and environmental preservation organizations.

Best for Social Impact : I Like Local

Choose from a host of travel experiences with the peace of mind that 100 percent of the cost goes directly to local partners.

Social impact mission woven into organization’s business model

Immersive experiences led by local guides

Range of experiences offered

May not be best fit for those seeking upscale, luxury experiences and stays

Can’t sort experiences by a list of countries (though an interactive map is available)

No experiences outside of Africa and Asia

For an online travel agency with a booking platform designed to route dollars spent directly to the communities travelers intend to visit, consider I Like Local . Visit the website to browse a host of travel experiences in countries including Indonesia, Kenya, and Cambodia. Experiences include homestays and farmstays as well as wellness and culturally oriented experiences—from cooking and cycling tours to weaving classes.

To search for an experience, select from drop-down items like travel dates and experience categories, or view a global map and click on a country to view experiences that way.

The platform got its start in 2014 and has grown to 4,000 local hosts across nearly 20 countries. As a social impact organization, 100 percent of each booking fee goes to local hosts. To date, 16,000 travelers have booked with I Like Local.

Best for Design-Forward Homestays : Plum Guide

Browse and book seriously vetted, design-forward vacation homes.

Highly curated inventory of vacation rentals across the world

Design-forward

Thorough vetting process

Does not publish guest reviews

Other platforms have homes available across more destinations

When it comes to booking a vacation home, serviced apartment, or condo, travelers are spoiled for choice. Plum Guide is an online travel agency that specializes in accommodations—though not just any home makes its directory. The company claims that each potential home listed on its site must jump through 150 hoops to be included, from internet speed and mattress and pillow quality to the showers’ water pressure and the home’s proximity to dining, shopping, and attractions.

Search by a featured collection on the website such as “ pet-friendly homes ” or “one-of-a-kind homes in Palm Springs.” Scroll to the bottom of its homepage to view its top destinations, as well as a list of all destinations where Plum Guide homes are available, including Barbados, Mexico, Portugal, Switzerland, the U.S., and Turkey. Note: From the top right-hand corner of the site, use the dropdown menu to select currency of choice.

As long as you know what you value most out of your travel experience—such as affordability, social impact, or luxe accommodations—there’s an online travel agency to help plan your next trip. Be sure to read the fine print, as some agencies are third-party websites and not direct vendors. If you're not sure where to start, Booking.com is your best bet for a smooth user experience and hard-to-beat offers on flights, hotels, and other travel arrangements.

What Is the Biggest Travel Agency?

Our choice for best overall, Booking.com, is known as an industry leader with listings for all major hotels, airlines, car rental companies, and more. It boasts more choices for accommodations per destination than any other site, and we found its interface to be user-friendly.

Are Online Travel Agencies Worth It?

This depends on your needs and priorities. The best online travel agencies certainly can save time by booking everything all at once. However, if you're someone who is good at haggling and enjoys the details of planning a trip, you might be able to find better deals by reaching out to hotels or other destinations and speaking to someone personally.

Is It Cheaper to Book Online Than With a Travel Agent?

Not always. A travel agent you know and trust should have the experience and connections to find deals that can match or surpass what you'll find online. Additionally, if something goes wrong, travel agents provide you with an actual person you can use as an advocate to correct the problem . But if you don't have access to a good travel agent, online sites still provide plenty of ways to streamline planning and save money .

We considered dozens of online travel agencies and narrowed down the options based on user experience, volume and quality of inventory, unique offerings and specials, and customer reviews. We also assessed travel companies’ environmentally and socially conscious policies.

Catherine Falls Commercial / Getty Images

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Travel agents are back

Millennials and Gen Z are taking big trips — but they don't want to plan them.

I had just turned 9 when I discovered Anthony Bourdain's show "No Reservations." It wasn't like the other Travel Channel shows. Sure, the premise was straightforward: Bourdain traveled around the world to meet up with locals and try their cuisine. But instead of focusing on tourist hot spots and flashy, curated experiences, "No Reservations" was about traveling by the seat of your pants and getting as close to the local culture as any outsider could be allowed. I was an immediate disciple.

Travel shouldn't be about checking off items on a bucket list by sticking to sanitized excursions marketed to foreigners; it should introduce you to someone else's slice of life. On family trips to New York City, I cringed when my mother pulled out a paper map. "Everyone is going to know we aren't from here," I thought.

Though I grew less self-conscious over the years, that mentality remained. Others in my generation — I'm on the cusp between Gen Z and millennial — were on the same page, determined to seek out "authentic experiences." For years, people explored the world with the help of travel agents. But those services — sending you to places curated just for tourists — seemed to fly in the face of the Bourdainian ethos. Travel agents felt like vestiges of the preinternet world, like video-store clerks or pay phones, and I couldn't imagine ever needing them. What could they tell me that Reddit couldn't? Isn't it simpler to just book my own flights? Doing everything myself felt easier.

As of late, though, my attitude has changed.

Ever since the pandemic-era travel restrictions subsided, travel has boomed. Everyone is jetting off to Italy , Japan , and Costa Rica . Money spent on travel and entertainment surged 30% in 2023, fueled largely by young people. We're all desperate to make up for lost time, but there's a catch: Many of us 20- and 30-somethings are tired. It turns out that aspiring to be a DIY traveler takes a lot of energy — energy that we've already exhausted on careers, relationships, and day-to-day responsibilities. When we do finally have the time to venture away from home, we're burning ourselves out trying to coordinate all the details of our trip. Meanwhile, the sense of precarity we all felt during the pandemic hasn't left. Flight delays and cancellations from weather , short staffing, technical issues, and random bad luck are more common than before. The odds that something could go wrong feel higher.

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That's precisely why some are turning back to travel agents. In 2014, the number of travel agents was half of what it was at the industry's mid-'90s peak , with many expecting it to become obsolete. But by 2021, 76% of advisors were seeing more customers than before the pandemic. And in a 2023 survey of 2,000 American travelers, 38% of Gen Z and millennial respondents said they preferred a traditional travel agent over online booking. Only 12% of Gen Xers and 2% of boomers said the same. Whether we're bopping around the Mediterranean or just posting up at an all-inclusive resort in Mexico for a week, a lot of us are deciding we'd rather put the planning in someone else's hands.

Matt James, a 29-year-old software engineer in New York City, was initially excited to plan his summer trip to Vietnam himself. Like many his age, he's primarily interested in sightseeing in cities. "I found myself going down hourslong internet rabbit holes trying to hone in on a perfect itinerary," he said, "Googling 'best neighborhoods in Hanoi Reddit,' 'two-week Vietnam itinerary Reddit,' etc."

After a while, though, he said it was hard to find the time and energy to plan. Doing his own research was mentally exhausting. He decided to give up the hunt and hand the work over to a travel advisor who was also a family friend. "He was able to take care of booking visas, flights, hotels, and a few excursions," James said. "It was very tempting to have him take care of it all in one email thread for a couple-hundred-dollar fee." Now, he said, all that's left is deciding what to see and eat at each location — something that lets him satisfy his urge to rabbit-hole.

A flight to Mexico City and five nights at a boutique hotel in Coyoacán, however, feels a little more firmly within our grasp.

In a Business Insider survey, in collaboration with YouGov, millennials cited travel as one of their most important goals for the next five years, more important than having fulfilling romantic relationships, owning a home, advancing their career, or starting a family. In fact, the only two goals millennials considered more important than traveling were being financially stable and improving their health. Amid rising costs for housing, childcare, and everything else, key milestones get pushed further down the road. A flight to Mexico City and five nights at a boutique hotel in Coyoacán, however, feels a little more firmly within our grasp. In a 2023 Morning Consult survey , both millennials and Gen Zers were more likely than older generations to travel frequently, with half of each cohort saying they took three or more leisure trips a year. Gen Zers were also more likely to go overseas than their older peers.

For as little as $100 — or nothing at all, given that some agents work on commission from the hotels and other travel companies they work with — overwhelmed young travelers can have someone take all the pressure off the experience. There are travel agents specializing in just about every type of travel imaginable, from multicountry group tours to luxury all-inclusive trips. And different types of agents can offer different perks.

For complex overseas trips, where a million things could go wrong, it makes sense to hire an agent to not only ensure everything goes as smoothly as possible but also handle the rebookings in the event of a hiccup. When something goes awry, it's someone else's problem.

While James decided to have his agent handle just the basics of his Vietnam vacation, many agents can help curate the experiences in between, promising to find their clients the coolest markets to shop at or the most-recommended museums. On a different trip, to Oktoberfest in Germany, James' travel agent — a native German speaker — was able to secure all sorts of reservations that James would never have been able to land on his own.

Increasingly, travel agents are luring people in through social media, where they can speak straight to the millennial and Gen Z desire for a unique experience and a relaxing trip. "We can give you the special slice-of-life experience you want," they pitch, "just without the hassle." Companies like Fora, for example, use TikTok and Instagram to seed sleek ads for package trips to the Croatian coast or boutique hotels in the Florida Keys, with extra attention given to "sustainability" and travelers' specific "aesthetic" desires.

Agents elsewhere on TikTok tout all-inclusive trips where the point is to just lie on the beach and chill the hell out for a second. Searches for topics like "best all-inclusives Cancún" heavily feature travel agents promoting their services , ranking their favorite resorts and highlighting the perks they can offer clients who book with them. One of their main selling points: Their services are free. And many agents also claim that their customers can receive better deals thanks to the special pricing and perks available to agents.

"We can give you the special slice-of-life experience you want," they pitch, "just without the hassle."

"Many of my Gen Z clients are in entry-level careers, graduate programs, or saving for other big expenses, so they're often looking for destinations that allow them to relax while making the most of their limited vacation days and budget," said Kayla Smith, a travel advisor for Sojourney Travel, a company specializing in beach vacations, cruises, and theme-park trips.

Smith is a Gen Zer and said that over half her clients are Gen Z. "Going from school to the workforce is already a huge life transition, and when you add on a pandemic and varying career expectations, you're bound to see a generation who is experiencing burnout at a rapid rate," she said.

For that reason, resort groups like Sandals are seeing an influx of Gen Zers and millennials. Ashley Kooker, a senior business-development manager for Unique Vacations, a sales and marketing affiliate of Sandals and Beaches Resorts, said that these properties had been attracting younger customers in part by blending the all-inclusive format with the opportunity for more exploration. At Sandals Royal Curacao and Sandals Royal Bahamian, guests can opt to go off-resort and visit local restaurants as part of their all-inclusive plan — allowing experience-minded vacationers to have their cake and eat it, too.

Exhaustion aside, many of us 20-somethings still yearn for these hard-to-get-to, out-of-the-box journeys — the trips that make us feel like travelers rather than tourists. William Lee, a travel agent at Chima Travel , a family-owned agency in Ohio that's been operating for over 100 years, told me he often gets requests for obscure destinations young clients see on social media. "We had a client come in and ask us about Oeschinen Lake in Switzerland," he said. "They saw the lake on TikTok and wanted to go there. I had to let them know that to do so would require hiking into the Swiss Alps and going a bit off the beaten path."

I recently wrapped up a 10-day trip to Peru, where I hiked for three days through the Lares District, ate quinoa soup in the San Pedro Market in Cusco, and bar-hopped in Lima. It was a trip packed with experiences — the kind that my generation is always talking about prioritizing — but I don't think I relaxed for a moment. And that's despite leaving all the planning to my friends.

I'm already plotting my next big, multiweek international trip — I'm looking at Vietnam, myself — but before then, I need to book a few days somewhere where I can be by a pool with a margarita in hand. Where will I go? I'm not sure. That's for a travel agent to decide.

Magdalene Taylor is a writer covering sex and culture. She lives in New York City and publishes the newsletter Many Such Cases. 

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Travel agent shares most popular destination bookings for summer 2024

BRYAN, Texas (KBTX) -Don’t know where you want to travel this summer? No problem!

College Station-based travel agent Brittany Hooks with Marvelous Mouse Travels has many suggestions for families and couples.

She said theme parks are a great option for the family.

“Between Disney World, Disneyland and when the kids get a little bit older, take them on over to Universal Studios,” added Hooks.

If the theme parks are too hot to handle in the summertime, hooks recommends booking a beach vacation.

She said there are many all-inclusive resorts in places like Mexico and the Caribbean, which she adds are some of the most popular destinations.

“My most-booked destination by far this summer is cruising,” said Hooks. “Especially being this close to Galveston, I’m putting 40 families a month on these cruise ships that are here just two hours away from us.”

Hooks said there are many perks to cruising out of Galveston , including convenience and a cheaper family vacation cost.

“They don’t have to take a flight, they don’t have to book hotels, they don’t have to worry about flight delays and added expenses with travel because you can just drive on down, park your car for the week and enjoy so many options when it comes to cruising,” explained Hooks.

Check out more travel tips and tricks on Hooks’ TikTok here .

@mmtravels.brittany ♬ original sound - Brittany✨Travels

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Automotive, Travel, and Traffic Safety Information

Nearly 71 Million People Expected to Travel over July 4th Week

This year’s extended independence day forecast exceeds pre-pandemic numbers, sets new record.

WASHINGTON, DC (June 20, 2024) – AAA projects 70.9 million travelers will head 50 miles or more from home over the Independence Day holiday travel period*. For the first time, AAA looked at the entire July 4 th week, plus the Saturday before and the Sunday after the holiday. This year’s projected number of travelers for that time period is a 5% increase compared to 2023 and an 8% increase over 2019.

“With summer vacations in full swing and the flexibility of remote work, more Americans are taking extended trips around Independence Day,” said Paula Twidale, Senior Vice President of AAA Travel. “We anticipate this July 4 th week will be the busiest ever with an additional 5.7 million people traveling compared to 2019.”   

AAA projects a record 60.6 million people will travel by car over Independence Day week – that’s an additional 2.8 million travelers compared to last year. This year’s number also surpasses 2019 when 55.3 million people traveled by car over July 4 th week. AAA car rental partner Hertz says Dallas, Denver, Salt Lake City, Los Angeles, and San Francisco are the cities displaying the highest rental demand during the holiday week. The busiest pick-up days are projected to be Friday, June 28, Saturday, June 29, and Wednesday, July 3.   

Gas prices are lower than last year when the national average was $3.53. Pump prices will likely continue going down leading up to Independence Day.  At that point, they will likely level off and remain relatively stable until after Labor Day, similar to last year.  An important caveat is hurricane season – underway now – which could affect gas prices should a storm negatively impact Gulf Coast oil production and refining centers.  

The number of air travelers is also expected to set a new record. AAA projects 5.74 million people will fly to their July 4 th destinations. That’s an increase of nearly 7% compared to last year and a 12% increase over 2019. AAA booking data shows domestic airfare is 2% cheaper this Independence Day week compared to last year, and the average price for a domestic roundtrip ticket is $800. Airports will be packed throughout the week. AAA recommends arriving 2 hours early, reserving parking ahead of time, and traveling with carry-on luggage versus checked bags to save time and money.   

More than 4.6 million people are expected to travel by other modes of transportation, including buses, cruises, and trains. This category is seeing an increase of 9% compared to last year, but this year’s number is shy of 2019’s figure of 4.79 million. Cruising continues its remarkable post-pandemic comeback. This time of year, Alaska cruises are in high demand, making Seattle and Anchorage top domestic destinations. Cruise travelers are also finding deals this summer. With new ships coming onto the market – and going for a premium – some cruise lines have been offering targeted discounts to fill older inventory for remaining cabins.  

Best/Worst Times to Drive and Peak Congestion by Metro 

INRIX , a provider of transportation data and insights, says the worst times to travel by car before and on July 4 th are between 2pm and 7pm. Drivers should hit the road in the morning, and travelers returning on Monday, July 8 th should avoid rush hour traffic in the morning and afternoon.  

“Drivers in large metro areas can expect the worst traffic delays on Wednesday, July 3 rd , as they leave town, and Sunday, July 7th, as they return,” said Bob Pishue, transportation analyst at INRIX. “R oad trips over the holiday week could take up to 67% longer than normal. Travelers should monitor 511 services, local news stations, and traffic apps for up-to-the-minute road conditions.”  

Please note that the times listed below are for the time zone in which the metro is located.   

For example, Atlanta routes = ET and Los Angeles routes = PT.  

Source: INRIX  

  Top Destinations 

This July 4 th week, travelers are cooling off in the Pacific Northwest and Alaska – and by the ocean! Seattle, Vancouver, and Anchorage are top destinations because of the popularity of Alaska cruises this time of year. Beaches in South Florida, Honolulu, Punta Cana, and Barcelona are in high demand. Historical sites in European cities like London, Rome, Dublin, Paris, and Athens are also popular. The top 10 domestic and international destinations below are based on AAA booking data.  

Family Road Trip Checklist    

With road trips expected to set a new record this July 4 th week, AAA teamed up with Chicco to share safety tips for families with young children.  

• Check car seat fit. Before you hit the road, check your child’s weight and height to ensure they’re in the right seat and mode of use – especially when it comes to transitioning from rear to forward-facing. Children should remain rear-facing as long as possible for better protection of their head, neck, and spine in the event of a crash. If you are unsure which car seat is best for your child, Chicco offers a car seat comparison guide.    
• Double check car seat installation. Even if your car seat is already installed in the car, it’s worth checking everything is safe and secure. An easy at-home way to do this is with the “inch test.” Simply grab the seat at the car seat belt path and pull side to side and front to back. If it moves more than one inch in any direction, uninstall and start over until a secure fit is achieved. For any questions, utilize the car seat manual, QR codes, or online resources like those offered by Chicco.    
• Secure loose items in the car. Take time to organize and clean up your car before hitting the road. Storage organizers that secure to the back of the driver and passenger seats are simple solutions to make sure everything has a spot, especially loose items that can become projectiles in case of a sudden stop.  
• Be prepared for the unexpected. Pack an emergency kit with first-aid supplies, water, snacks, blankets, jumper cables, and flares. Make sure your phone is fully charged – and keep a charger in the car – to call AAA or request roadside assistance digitally if your battery dies, you lock yourself out, or you need a tow.   
• Map your route. Families with young children should plan for frequent and longer stops along the way. Map out your route ahead of time with AAA TripTik and browse hotels, restaurants, and other activities along the way on AAA Trip Canvas.  
• Bring entertainment. Make sure to place toys and books within reach to keep children entertained. If your kids use tablets or other electronics, make sure the devices are fully charged and pre-downloaded before leaving home. Another fun way to get the whole family excited for the road trip is to create a family playlist of everyone’s favorite songs!   

Holiday Forecast Methodology   

Travel Forecast    

In cooperation with AAA, S&P Global Market Intelligence (SPGMI) developed a unique methodology to forecast actual domestic travel volumes. The economic variables used to forecast travel for the current holiday are leveraged from SPGMI’s proprietary databases. These data include macroeconomic drivers such as employment, output, household net worth, asset prices, including stock indices, interest rates, housing market indicators, and variables related to travel and tourism, including gasoline prices, airline travel, and hotel stays. AAA and SPGMI have quantified holiday travel volumes going back to 2000.   

Historical travel volume estimates come from DK SHIFFLET’s TRAVEL PERFORMANCE/Monitor SM . The PERFORMANCE/Monitor SM is a comprehensive study measuring the travel behavior of U.S. residents. DK SHIFFLET contacts over 50,000 U.S. households each month to obtain detailed travel data, resulting in the unique ability to estimate visitor volume and spending, identify trends, and forecast U.S. travel behavior, all after the trips have been taken.  

The travel forecast is reported in person-trips. In particular, AAA and SPGMI forecast the total U.S. holiday travel volume and expected mode of transportation. The travel forecast presented in this report was prepared the week of May 27, 2024.   

Because AAA forecasts focus on domestic leisure travel only, comparisons to TSA passenger screening numbers should not be made. TSA data includes all passengers traveling on both domestic and international routes. Additionally, TSA screens passengers each time they enter secured areas of the airport, therefore each one-way trip is counted as a passenger tally. AAA focuses on person-trips, which include the full round-trip travel itinerary. As a result, direct comparisons of AAA forecast volumes and daily TSA screenings represent different factors.  

*Independence Day Holiday Travel Period   

For this forecast, the Independence Day holiday travel period is defined as the nine-day period from Saturday, June 29 to Sunday, July 7. Historically, the Independence Day holiday period included only one weekend. This is the first year the Independence Day holiday travel period is a longer timeframe with two weekends included.  

About AAA    

Started in 1902 by automotive enthusiasts who wanted to chart a path for better roads in America and advocate for safe mobility, AAA has transformed into one of North America’s largest membership organizations. Today, AAA provides roadside assistance, travel, discounts, financial and insurance services to enhance the life journey of 64 million members across North America, including 57 million in the United States. To learn more about all AAA has to offer or to become a member, visit AAA.com.   

About S&P Global   S&P Global (NYSE: SPGI) provides essential intelligence. We enable governments, businesses, and individuals with the right data, expertise, and connected technology so that they can make decisions with conviction. From helping our customers assess new investments to guiding them through ESG and energy transition across supply chains, we unlock new opportunities, solve challenges, and accelerate progress for the world. We are widely sought after by many of the world’s leading organizations to provide credit ratings, benchmarks, analytics, and workflow solutions in the global capital, commodity, and automotive markets. With every one of our offerings, we help the world’s leading organizations plan for tomorrow today. For more information, visit  www.spglobal.com .   

About DKSA    

DK SHIFFLET boasts the industry’s most complete database on U.S. resident travel both in the U.S. and worldwide. Data is collected monthly from a U.S. representative sample, adding over 60,000 traveling households annually, and is used daily by leading travel organizations and their strategic planning groups. DK SHIFFLET is an MMGY Global company.   

About INRIX     

Founded in 2004, INRIX pioneered intelligent mobility solutions by transforming big data from connected devices and vehicles into mobility insights. This revolutionary approach enabled INRIX to become one of the leading providers of data and analytics into how people move. By empowering cities, businesses, and people with valuable insights, INRIX is helping to make the world smarter, safer, and greener. With partners and solutions spanning across the entire mobility ecosystem, INRIX is uniquely positioned at the intersection of technology and transportation – whether it’s keeping road users safe, improving traffic signal timing to reduce delay and greenhouse gasses, optimizing last mile delivery, or helping uncover market insights. Learn more at INRIX.com.   

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TSA in Upstate New York is prepared for busiest summer travel season ever

ALBANY, N.Y. --The Transportation Security Administration (TSA) is prepared for the highest passenger volumes the agency has seen at airport security checkpoints across Upstate New York and nationwide during this summer’s travel season, which runs through Labor Day.

Since mid-May, TSA has seen multiple days break into the top 10 busiest days in the agency’s 22-year history. Typically, TSA had been screening approximately 2.5 million people per day nationwide, however since last month, the number of people screened has increased by several hundred thousand per day.

“Here at Albany International Airport (ALB) we also are seeing a spike in checkpoint volume,” said Bart R. Johnson, TSA’s Federal Security Director for 13 airports in Upstate New York. “Travel volume expected out of Albany, Syracuse, Rochester and Buffalo is expected to be high. Our teams have been in close coordination with airport, airline and travel partners, and we are more than ready to handle this summer’s increased travel volumes as we approach the July 4th holiday,” he said.

“Knowing that travel volume will be high is why it is vital to give yourself plenty of time to park or return a rental car, check in with your airline to check bags and prepare for the security checkpoint. If you find yourself in a checkpoint line, travelers can save time by removing items from their pockets and placing them in a carry-on bag, instead of putting items directly into bins at the conveyor belt,” Johnson said.

“The summer travel period is officially upon us and the dedicated team at ALB is more than ready to accommodate a surge in air travelers,” said Phil Calderone, CEO at Albany International Airport. “The airport will be very busy, and we’re asking that all travelers plan ahead and arrive no less than two hours before their schedule departure – especially given the changes caused by ongoing construction at ALB. We look forward to serving the thousands expected to arrive and depart ALB this summer and remain committed to ensuring that everyone has a positive airport experience.”

TSA is continuing to modernize airport security checkpoints across the country with a focus on enhanced detection methods to best secure the aviation system. If individuals have not flown since last summer, they are likely to encounter a second generation of credential authentication technology (CAT) units at our travel document checking podium so they will want to listen for guidance from our TSA officers.

These units ensure the authenticity of a passenger’s ID and match the face of the passenger with the face on the ID by snapping a photo of the person who is presenting the ID. After the CAT unit validates the ID, the photo is deleted and travelers who prefer not to have their photo taken may opt out and the TSA officer will validate the traveler’s ID without the use of a photo.

“The best advice that I can offer is to get to the airport well before your ticketed departure time,” said Johnson. “We ask that the travelling public do their part in efficient checkpoint screening by arriving to the airport at least two hours prior to their scheduled flight departure and know what they can – and cannot pack – in their carry-on luggage,” he said.

It is important for travelers to come to the airport prepared to go through the security screening process. Passengers need to make sure that there are no prohibited items among their carry-on items. Prohibited items will result in a need for our officers to open and inspect a bag to determine what triggered the alarm. This process takes a few minutes and will slow down someone’s trip through the checkpoint.

When packing, it is recommended to start to pack with an empty bag, so that travelers are well aware of the contents of their bags. Prior to packing that empty bag, individuals can check TSA’s “What Can I Bring?” tool to know what is prohibited. Individuals who are heading to the beach, may wonder how to pack their sunscreen. Any liquids, sunscreen containers and alcohol over 3.4 ounces must be packed in a checked bag. Liquids, aerosols, gels, creams and pastes are allowed in carry-on bags as long as each item is 3.4 ounces or less and placed in one quart-sized bag . Each passenger is limited to one quart-size bag of liquids, aerosols, gels, creams and pastes.

It is important for individuals who own firearms to remember that they are prohibited to pass through security checkpoints, even if a passenger has a concealed carry permit or is in a constitutional carry jurisdiction. Passengers may travel with a firearm, but it must be secured in the passenger’s checked baggage; packed unloaded; locked in a hard-sided case; and declared to the airline when checking in at the airline ticket counter. If a passenger brings a firearm to the security checkpoint on their person or in their carry-on luggage, TSA will contact local law enforcement to safely unload and take possession of the firearm. Law enforcement may also arrest or cite the passenger, depending on local law. TSA may impose a civil penalty up to $15,000 when weapons are intercepted, and passengers will lose TSA PreCheck® eligibility.

TSA PreCheck® members should make sure that their known traveler number (KTN) is in their airline  reservation. It is essential that airline reservations have the passenger’s correct KTN, full name and date of birth so they can receive the program’s benefits. Those who fly with multiple airlines should ensure their KTN is updated in each of their airline profiles every time they travel. TSA PreCheck passengers are low-risk travelers who do not need to remove shoes, belts, 3-1-1 liquids, food, laptops and light jackets at the TSA checkpoint. TSA’s wait time standards for TSA PreCheck lanes are under 10 minutes and less than 30 minutes for standard lanes. Travelers may visit https://www.tsa.gov/precheck for more information about enrolling or renewing in TSA PreCheck and to find enrollment locations and pricing information for all TSA PreCheck enrollment providers.

“It is also important to remember that our TSA officers are working throughout the summer, including the upcoming July 4th holiday, so respect TSA and other frontline airport and airline employees,” Johnson said. “Our officers along with all frontline airport and airline employees and local law enforcement, are working together to ensure safe and secure travel. Consider offering them a kind word of thanks.” 

TSA also reminds travelers that starting on May 7, 2025, if you plan to use your state-issued ID or driver’s license to fly within the U.S., make sure you have a REAL ID or another acceptable form of ID. If you are not sure if you have a REAL ID, check with the New York State Department of Motor Vehicles . For questions on acceptable IDs, visit TSA’s web site. “Put REAL ID on your summer to do list,” Johnson recommended.

Travelers can contact TSA with questions may contact TSA by sending a text directly to 275-872 (“AskTSA”) on any mobile device or over social media by sending a message to @AskTSA on X or Facebook Messenger. An automated virtual assistant is available 24/7 to answer commonly asked questions, and AskTSA staff are available 365 days a year from 8 a.m. to 6 p.m. ET for more complicated questions. Travelers may also reach the TSA Contact Center at 866-289-9673. An automated service is available 24/7.

Passengers who need additional assistance through security screening may request a TSA Passenger Support Specialist (PSS). A PSS is a TSA officer who has received specialized training, including how to effectively assist and communicate with individuals with disabilities, medical conditions or those who need additional screening assistance. Individuals should request passenger assistance at least 72 hours in advance by contacting our TSA Cares passenger support line at (855) 787-2227. Live assistance is available weekdays from 8 a.m. to 11 p.m. ET, or weekends and holidays from 9 a.m. to 8 p.m. ET.

TSA encourages all passengers to remain vigilant. If You See Something. Say Something®.

Customs agent admits to stealing $18,700 during Florida airport screenings

The Customs and Border Protection officer pleaded guilty to stealing from 18 passengers while on duty at Naples Airport

A man who was working as a U.S. Customs and Border Protection agent in Florida pleaded guilty this week to stealing about $18,700 in cash from arriving fliers during airport screenings.

According to a plea agreement, William Joseph Timothy, 43, stole from 18 passengers between mid-2023 and January of this year while on duty at Naples Airport. He faces a maximum sentence of 10 years in prison and a fine of up to $250,000.

Naples Airport, which calls itself “ The Best Little Airport in the Country ,” does not have commercial airline service but — alongside flight schools and sightseeing tours — hosts wealthier clientele taking private charters. With the Caribbean close by, many flights are international and necessitate border enforcement and customs screenings.

CBP’s Office of Professional Responsibility investigated Timothy’s case and uncovered 17 total incidents, including one involving two passengers. In a criminal complaint filed in January, Senior Special Agent Sapphia Small outlined one theft caught on camera.

In May 2023, video surveillance footage showed, Timothy conducted a border and currency inspection for a passenger who had traveled to Naples on a private aircraft from the Bahamas. Footage showed the passenger handing over his cash to Timothy, who, while counting it, set aside about $2,200 worth of $100 bills and covered them up with customs declarations forms.

After the passenger departed, Timothy picked up the forms and the concealed cash and walked away, according to the complaint. The passenger realized afterward their cash was missing.

Timothy went on to steal at least $2,000 from passengers on three more occasions, according to court documents, and at least $1,000 from six others.

Timothy pleaded guilty Tuesday to converting property of another as an officer or employee of the United States. As part of the plea agreement, he also agreed to pay “full restitution” to victims and resign immediately from the CBP, the U.S. attorney’s office for Middle Florida said.

A sentencing date has not yet been set.

“Mr. Timothy is very remorseful, and has accepted responsibility for the actions alleged,” Douglas Molloy, Timothy’s defense attorney, wrote to The Washington Post in a statement. “It is not appropriate for me to comment further until his sentencing.”

CBP did not immediately respond to messages seeking comment.

Naples Airport served more than 200,000 passengers in fiscal year 2023, according to the Naples Airport Authority. Southwest Florida International Airport, the region’s commercial hub, last year served more than 10 million .

More on air travel

Leave flying to the pros: Think you could land a plane in an emergency? Experts say you’re wrong . Here’s what you should actually do if something goes awry during a flight .

Pet peeves: Why do “gate lice” line up early for a flight ? Psychologists explained for us. Another move that annoys airline workers: abusing the flight attendant call button . For more on how to behave on a flight, check out our 52 definitive rules of flying .

Plane mess: Stories about extremely disgusting airplanes have been grossing out travelers. The question of plane cleanups became the subject of a recent debate after a flight attendant allegedly told a pregnant passenger to pick up the popcorn spilled by her toddler.

Frequent flying: Airline status isn’t what it used to be, but at least there are some good movies and TV shows to watch in the air. And somewhere out there, experts are trying to make airline food taste good.

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Travel tips for June 18-July 2: construction, sports, community events, Juneteenth, and Pride Weekend

Blog stats: 1,200 words | 6-minute read

At-a-glance:

• Summer is kicking off and we want you to stay in the know about upcoming construction activities, professional sports games, and community celebrations taking place in the Seattle area, so you can travel with confidence in the weeks ahead.

SDOT construction, closures, and travel impacts

Regional transportation agency work, major league sports home games.

• Community celebrations
• We also encourage you to follow us on X at @seattledot and @SDOTTraffic , and visit the websites of our regional partner agencies, including WSDOT , King County Metro , and Sound Transit .
• You can also visit our Project and Construction Coordination Map for a map of various construction projects taking place throughout the city.
• We’ll continue to publish these blogs throughout the summer to help you plan ahead and know what to expect when you travel.

Please note: our construction projects take place throughout Seattle. To stay informed about projects near you, subscribe to our email updates . You can select from a list of projects and subscribe to the ones you’re most interested in. Thank you.

• Construction is underway for the Route 40 Transit Plus Multimodal Corridor Project at N 105th St and N Northgate Way and Aurora Ave N in North Seattle. Construction includes upgrading sidewalks, ADA-accessible curb ramps, and bus stop improvements. Eastbound lane restrictions are expected to begin July 1 during daytime hours on N 105th St/N Northgate Way, with expected delays through the area for the next few weeks.

Washington State Department of Transportation (WSDOT)

Note: the work activities listed below are weather-dependent and subject to change.

• The eastbound Mercer Street on-ramps to northbound and southbound I-5 will be closed from 10 p.m. Monday, June 24 to 5 a.m. Tuesday, June 25; and again from 10 p.m. Tuesday, June 25 to 5 a.m. Wednesday, June 26. This is for construction on the SR 520/I-5 Express Lanes Connection Project. Click here to learn more .
• Starting Monday morning June 24, East Roanoke Street between 22nd Avenue East and East Montlake Place East (just south of the Montlake Boulevard/SR 520 interchange) will be closed until Wednesday, July 3. This work is part of the SR 520 Montlake Project. Click here to learn more .
• From 10 p.m. Friday, June 21 through 5 a.m. Monday, June 24, all SR 520 on- and off-ramps to/from Montlake Boulevard will be closed. This includes closing Montlake Boulevard between East Hamlin Street and East Louisa Street, and Lake Washington Boulevard between East Roanoke Street and East Montlake Boulevard. Lake Washington Boulevard will be limited to local traffic only between East Roanoke Street and Foster Island Road. There will be a signed detour for pedestrians and bicyclists through the work area. This work is also part of the SR 520 Montlake Project. Click here to learn more .
• The westbound I-90 off-ramp to northbound Rainier Avenue South will close from 9 p.m. Friday, June 21 until 10 p.m. Sunday, June 23 for work in Seattle. Private contractor crews will be working on Rainier Avenue South north of I-90. A signed detour will be in place.
• Weeknights over the next few weeks, there will be lane reductions on both directions of I-5, between just north of the Corson Avenue interchange and the SR 599/Interurban Avenue interchange. Travelers in both directions of I-5 should expect multiple lanes and ramps to be closed during overnight hours from Sunday nights through Friday mornings. Additionally, from 10 p.m. Friday, June 21 through 5 a.m. Monday, June 24, up to three lanes of southbound I-5 near mid-Boeing Field will be closed for expansion joint repairs. This is part of the I-5 Duwamish River to South Lucile Street concrete pavement rehabilitation project. Click here to learn more .

Seattle Mariners

Upcoming games at T-Mobile Park

• Friday, June 28 at 6:40 PM: Minnesota Twins
• Saturday, June 29 at 7:10 PM: Minnesota Twins
• Sunday, June 30 at 1:10 PM: Minnesota Twins
• Tuesday, July 2 at 6:40 PM: Baltimore Orioles

To learn more:

• https://www.mlb.com/mariners/schedule

If you’re riding the Link light rail, get off at the Stadium Station and walk a short two blocks over to the ballpark. If taking rideshare, there is a designated rideshare lot southeast of the stadium. If driving, the Mariners Garage opens 3 hours before game time. Biking, scooting, walking, or rolling to the game may also be great options, depending on your trip specifics. Find more information on navigating to T-Mobile Park here.

Seattle Storm

Upcoming games at Climate Pledge Arena

• Sunday, June 23 at 12 PM: Connecticut Sun
• Thursday, June 27 at 7 PM: Indiana Fever
• Saturday, June 29 at 6 PM: Dallas Wings
• Monday, July 1 at 7 PM: Dallas Wings
• https://storm.wnba.com/schedule/

For all major ticketed events at Climate Pledge Arena, guests receive a free public transit pass alongside their ticket. If driving to the arena, there are three parking garages available nearby. Find more information on navigating to the arena here.

Seattle Sounders FC

Upcoming games at Lumen Field

• Saturday, June 22 at 7:30 PM: FC Dallas
• Saturday, June 29 at 7:30 PM: Chicago Fire
• https://www.soundersfc.com/schedule/

Seattle Reign FC

• Sunday, June 23 at 3:00 PM: Racing Louisville FC
• https://www.reignfc.com/schedule

If you’re riding the Link light rail, get off at the International District/Chinatown station and walk a short three blocks over to the field. If taking rideshare, get off on the Northside by King St. & Occidental or on the South side by Royal Brougham & Occidental. If driving, the Lumen Field Parking Garage south of the stadium and a North Lot. Both open at 6am on event days and close 2 hours post event. Biking, scooting, walking, or rolling to the game may also be great options, depending on your trip specifics. Find more information on navigating to Lumen Field here .

Community events

Please note: We’ve highlighted several upcoming community celebrations below – but this is not intended as a comprehensive list of every event in the city. We hope you enjoy taking part!

June 19: Juneteenth Summer of Soul – Jimi Hendrix Park

To celebrate the resilience and strength of Black communities in Seattle and beyond, Africatown Community Land Trust and King County Equity Now are hosting live performances and family activities. Find more information about the event here.

Jimi Hendrix Park is located between 23rd Ave S and MLK Jr Way S near I-90, and can be reached by King County Metro bus or transferring from Sound Transit light rail ( Mount Baker Station is closest to the park).

June 22: Seattle Marathon’s Summer 5K/10K/Half Marathon and Kids Fun Run – Seward Park

This annual run captures stunning views of Lake Washington and Mt Rainier. There are categories for kids, and furry friends are allowed on the run as well. Some streets surrounding the Seward Park region may be temporarily closed during the run. You can find more information about the event here .

Seward Park can be reached by King County Metro bus.

June 22-23: Fremont Fair

This annual summer fair brings the community together to shop from 200+ craft vendors, hosts two stages for visitors to enjoy live music from, and share a bite with friends and family. You can find more information about the fair here .

For more detailed guidance on getting to the fair, check out our previous blog post .

June 29: PrideFest Capitol Hill

This celebration dedicates six blocks of Broadway and Cal Anderson Park for visitors to shop local businesses, lounge at the beer garden, and enjoy the atmosphere while uplifting Seattle’s LGBTQIA+ community. The event runs from noon-8 PM. Find more information about the festival here .

Pridefest can be reached by King County Metro bus or Sound Transit light rail (the Capitol Hill Station is closest). Or, depending on your trip, walking, biking, or rolling might be great ways for you to get to the festival.

June 30: Seattle Pride Parade 2024

This year is Seattle’s 50th annual Pride Month celebration. The parade starts at Westlake Park and will travel throughout Downtown Seattle. Enjoy Washington’s largest parade and celebrate hundreds of community groups, nonprofits, and companies to close out the celebration of Pride Month. Find more information about the event here .

We hope this post provided you with useful tips and tools to help you travel throughout Seattle as these construction and community events all take place. Stay tuned for more blog posts like this throughout the summer. Thank you!

Editor’s note – June 20, 2024: We updated this post to add a work activity in the WSDOT information section.

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