book prison visit birmingham

DoingTime, a guide to prison and probation

HMP Birmingham, Visits and getting there

Visits are held at the following times:

Mon: 09:15 – 11.45 & 14.00 – 16:00
Tue: 09:00 – 10.00, 10.45 – 11.45 & 14.00 – 16.00 & 18:00 – 19:30
Wed: 09:15 – 11:45, 14.00 – 16.00 & 18:00 – 19:30
Thu: 09:00 – 10.00, 10.45 – 11.45, 14.00 – 16.00 & 18:00 – 19:30
Fri: 09:00 – 11:45, 14.00 – 16.00
Sat & Sun: 08:30 – 09:45, 10.15 – 11.45 & 14:00 – 16:00

Prisoners book visits through the residential units system. You can no longer book visits by phone or e-mail, and this means that the prisoner will have to inform you when he has booked the visit.

The Visitors Centre is situated on the opposite side of the road to the prison about 200 yards from the main prison gate and this is where you go for registration. Please try to arrive at least twenty minutes prior to the starting time of your visit, to ensure that the entry searching process does not delay the start of your visit. In the Visitors’ Centre you will need to collect your Visiting Order (VO) and acceptable form of identification. Adult visitors will also be enrolled within the Visitor Registration Scheme (VRS) and all visitors will have their hand stamped with an identification mark.

ONE of the following forms of identity is acceptable.

Passport – including foreign and time expired passports where the photograph is still recognizable.
Photo bearing driving licence
Senior citizen Public Transport Pass issued by the local authority
Employer’s or student ID card (only if this clearly shows the name of the visitor and the employer or educational establishment, and has a photograph or signature which can be compared with the visitor’s appearance or signature, and if the employer or educational establishment named on the card is known to exist
EC Identity Card

If the visitor is unable to produce one of the above, staff will accept combinations of two or more of the following:

Marriage or Birth Certificate
Rail or bus pass with photo
Benefits book
Cheque book or debit/credit card – (counts as one, they not accept as two forms of ID)
Employers or student ID card (if not acceptable as above)
Young persons ‘Proof of Age’ card with photograph
Trade Union or National Student Union Membership card with photograph
Library card, if it has a signature that can be compared with the visitors signature
Rent book/card
Foreign ID card or residents card (other than EC cards which are acceptable in their own right
Expired documents from the above lists that appear satisfactory in other ways Prison pass

The prison staff also require identification for children (under 18). All visitors under 18 years of age must have full original birth certificate with their parent’s names on. The short version of the birth certificate will not be sufficient. The child or young person must be visiting their parent or be accompanied by their parent or legal guardian. If the birth certificate is not available visitors under 18 years of age visiting with their legal guardian must have Legal Documents to prove the guardianship (e.g. sworn affidavit or court papers).

For persons under the age of 18 to visit one of the following must apply: 1. They are the child of the prisoner they are visiting and this is shown on the birth certificate. 2. They are the brother or sister of the prisoner and are accompanied by their parent or legal guardian. 3. They are the child of one of the visitors (accompanying visitor must be over 18 years of age)

No visitor will be refused entry without reference to the visits manager on duty. The Director has the discretion to accept any form of identification that clearly identifies the visitor in a satisfactory way. No children or young people under 18 years of age are allowed to visit within the first seven days of the prisoner entering the establishment. It is the responsibility of the visitor to provide the required proof of relationship before the child will be allowed to visit.

Social visitors are not permitted to take hand baggage beyond the Visitors’ Centre. At this point you will also be informed of the maximum amount of money that you may take into the prison for the purpose of purchasing light refreshments during your visit. Lockers are available at the Visitors Centre should you wish to use them (£1 coin deposit)

Once registered, you will be called forward to the Entry Building Visitors’ Entrance for searching. Your identification will be rechecked and you will be directed across to the Visits Hall. All visitors to HMP Birmingham are searched on entry to the prison. Manual searching by staff will be supplemented by the use of the usual equipment and may include a drug detection dogs. After searching you will UV hand stamped, and all visitors will then move to the Visits Hall. The Visiting Order (VO) will be handed to the Visits Supervisor, and you will be directed to a pre-selected and numbered table.

The Visits Hall is designated a non-smoking area in the interests of public health. Signs to this effect will be prominently displayed. No tobacco products should be carried into visits by prisoners or visitors. The only items visitors will be allowed to take with them to the prison on a visit are loose change to use in the drinks machine, a locker key (if a locker has been used), a house key, a car key and visitors identification.

Transport to the Prison

Birmingham Prison is located within 2 miles of the city centre.

Public Transport : take a train to Birmingham New Street Station NOT Birmingham International. The prison is approximately five miles from Birmingham New Street Station. From there the journey can be completed either by taxi or by bus. The prison can also be reached by the metro that runs between Wolverhampton and Snow Hill, Birmingham. Alight at Winson Green, and it’s a five-minute walk. By car : From the north and north west: M6 to Junction 8. Join the M5 southbound. Leave M5 at Junction 1. Turn left onto the A41 towards Birmingham. At the seventh set of traffic lights turn right onto the A4040 (Boulton Road). The prison is approximately one mile away on the left-hand side of the road.

From the north east: To the A38 and continue down the ‘Aston Expressway’ – A38 (M). Turn off second left, up the slip road to Dartmouth Circus (a large roundabout). Turn right taking the third exit (signposted A41 West Bromwich). Continue through 2 sets of road traffic lights along New John Street West. At the roundabout take the third exit down to Hockley Circus. At the flyover turn right onto the A41 towards West Bromwich. Continue through several sets of traffic lights and turn left onto the A4040 (Boulton Road). The prison is approximately one mile away on the left-hand side of the road.

From the south east: to Junction 8. Onto M6 southbound to Junction 1. Turn left onto the A41 towards Birmingham. At the seventh set of road traffic lights turn right onto the A4040 (Boulton Road). The prison is approximately one mile away on the left-hand side of the road.

From the south west: M5 to Junction 1. Turn right onto the A41 towards Birmingham. At the seventh set of road traffic lights turn right onto the A4040 (Boulton Road). The prison is approximately one mile away on the left-hand side of the road.

Parking: There is a car park for visitors with provision for disabled drivers

Return to HMP Birmingham

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Inside Time Reports
13th December 2014
Male Local , Male YOI , Prison Visit , West Midlands

Prison information

Address: HMP BIRMINGHAM Winson Green Road, Birmingham, B18 4AS Switchboard: 0121 598 8170 Managed by: HMPPS Region: Central Category: Male Link to: https://www.gov.uk/guidance/birmingham-prison

Description

Birmingham Prison is a men’s prison in the Winson Green area of Birmingham.

Visit Booking: Online

Use this online service to book a social visit to a prisoner in England or Wales you need the:

prisoner number
prisoner’s date of birth
dates of birth for all visitors coming with you

The prisoner must add you to their visitor list before you can book a visit.

You’ll get an email confirming your visit. It takes 1 to 3 days.

ID: Every visit

Children’s Visits:

Acceptable forms of ID

Search reports

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Prison Inspectorates Reports

Probation Service Reports

Prisons and Probations Ombudsman

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Inmates getting stabbed poor security David Cameron will take action soon

Dear Mohammed, violence is increasing in Her Majesty’s Hate Factories/Human Warehouses, not surprising when human beings are locked into concrete boxes for prolonged periods, allowed out of the toilet cubicle for a few hours each day to jump through a hoops, so they are not put on Basic Regimes. The screw loves nothing better than to lock scumbag prisoners up in barren cells, with nothing to occupy their time. This supposedly teaches them not to reoffend. In my humble opinion, it teaches ignorance and inconsideration, how to abuse and degrade others. The wall is the punishment, everything else is wicked abuse.

Not happy with service or staff in the prison we want it ivvestigated

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Birmingham Prison Information

Contact information, booking a visit to birmingham prison.

Unlimited Prison Phone Calls Package

Mon: 09:15 – 11.45 & 14.00 – 16:00
Tue: 09:00 – 10.00, 10.45 – 11.45 & 14.00 – 16.00 & 18:00 – 19:30
Wed: 09:15 – 11:45, 14.00 – 16.00 & 18:00 – 19:30
Thu: 09:00 – 10.00, 10.45 – 11.45, 14.00 – 16.00 & 18:00 – 19:30
Fri: 09:00 – 11:45, 14.00 – 16.00
Sat & Sun: 08:30 – 09:45, 10.15 – 11.45 & 14:00 – 16:00

Blog Government Digital Service

https://gds.blog.gov.uk/2014/09/15/you-can-now-book-a-prison-visit-online/

You can now book a prison visit online

Booking a prison visit should be simple and straightforward. Until now that was far from the case. Booking a visit required both prisoner and visitor to jump through hoops: paper forms and drawn-out phone calls. And if the visit date turned out to be impossible, they had to start all over again.

Now you can book a visit online . It takes about 5 minutes. Before, picking an available date was pot luck. Now there's a date-picker that lets you select 3 possible slots instead of 1. It’s a straight-forward service with user-needs at its heart but, if you get stuck, you can call the prison's visits booking line and someone will help you with the booking.

Here's a very short film we've made about it:

By making it easier to book visits, prisoners will see more of their friends and family. Evidence suggests this will help their rehabilitation. Transformation isn't just about websites.

The service was built by the Ministry of Justice, with a combined team from the National Offender Management Service, HM Prison Service and MoJ Digital Services.

For more of the story behind this service, read Mike Bracken's account of his trip to HMP Rochester or check out the service’s transformation page .

Join the conversation on Twitter , and don't forget to sign up for email alerts .

Sharing and comments

Share this page, 20 comments.

Comment by Pauline posted on 23 August 2015

How do you find out the prisoners number??? so you can go ahead with online booking of a visit?

Comment by Carrie Barclay posted on 24 August 2015

You can find a prisoner using this service: https://www.gov.uk/find-prisoner However it will be the prisoner's responsibility to get in touch with you to let you know their prison number etc.

Comment by linda posted on 15 August 2015

This service does not appear to work this is day 2 trying to use it

Comment by Olivia posted on 30 July 2015

Hi, If a visit is booked and someone cant make it, is it possible to change the name of one of the people to someone else?

Comment by Louise Duffy posted on 30 July 2015

It's best to contact the prison directly if this happens. You can find contact details here: http://www.justice.gov.uk/contacts/prison-finder

Thanks, Louise

Comment by Paige posted on 28 July 2015

Hi my partner was sent to nottingham today, I was on his previous list 4 months ago for a visit. Will that still be on the system all will it have to he put through again if so how long does it take to be approved for a visit? Thanks Paige.

Comment by Louise Duffy posted on 29 July 2015

You might want to get in touch with the prison first before booking a visit. You can find the contact details of the prison here: http://www.justice.gov.uk/contacts/prison-finder

Comment by Debs posted on 27 July 2015

Hello Is there a list of prisons where online booking can't be used?

Comment by Louise Duffy posted on 28 July 2015

According to the information on this page: https://www.gov.uk/prison-visits , you can arrange a visit to any prison in England and Wales through this service. If you're visiting someone in Northern Ireland or Scotland you'll need to contact the prison directly.

This link also lists the type of visits that are not covered by the online service: https://www.gov.uk/prison-visits so you need to get in touch with the prison directly.

Hope that's helpful.

Comment by c.steer posted on 26 July 2015

So how do I find the booking form to fill in I am new to computers

Comment by Louise Duffy posted on 27 July 2015

Here's the link to the booking form: https://www.gov.uk/prison-visits

You'll need this information to complete the form:

prisoner number prisoner’s date of birth dates of birth for all visitors coming with you make sure the person you’re visiting has added you to their visitor list

Hope that's useful.

Comment by Shawnaa posted on 09 May 2015

i have a visit booked which i did online but i do not have a visiting order woll the prison let me in?

Comment by Carrie Barclay posted on 11 May 2015

Your identity will be checked on arrival to make sure you’re on the visitor list.

Comment by jessicca posted on 27 January 2015

What happens after you book the visit and its confirmed by email do you need the visiting order ?

Comment by Carrie Barclay posted on 29 January 2015

The Visiting Order (VO) number is generated by the booking system, it is included in your confirmation email and you will need this to change or cancel a booking.

However, if you're visiting a prison the guidance is that you only need your ID, not the VO number. If when you visit the prison you are asked for the VO number you should report this via the Contact Us link on the Prison Visits Booking form.

I hope that helps.

Comment by Ilysa Mcnally posted on 18 November 2014

How late in advance can I book e.g. book a visit today (Tuesday) for the Sunday coming???

Comment by Carrie Barclay posted on 19 November 2014

Hi Ilysa. Thanks for your question. A visit needs to be booked 3 working days in advance. So in this case, the visit request would have to be no later than Tuesday to allow for a visit on Sunday.

Comment by carole posted on 23 October 2014

How far in advance can you book visits

Comment by Carrie Barclay posted on 23 October 2014

Hi Carole. You can book up to 28 days in advance. Thanks for your question.

Comment by kimberly posted on 16 August 2015

does anyone know how to cancel a visit online?

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Birmingham Visitors Centre

Hmp birmingham visitors’ centre is no longer run and managed by halow (birmingham) but by pact. you can still contact the centre using the telephone number on this page., hmp birmingham visitors’ centre.

The Visitors Centre is situated on the opposite side of the road to the prison about 200 yards from the main prison gate.

Contact Information

Tel: 0121 598 8178

Our Facilities

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The Good Book of Prisons

What's good in prisons across England & Wales

Prisoners said staff-prisoner relations were generally good, safety and cleanliness were improving, and Keywork was ‘great’. They valued phones in cells and Kiosks, and a wider range of TV channels than most jails. They highlighted visits (including evening visits and ‘fantastic’ family days), the gym (‘staff are excellent’), Prison Council, and KPMG-run ‘Restart’ business course, and said photocopying all mail had helped tackle Spice. They praised the ‘very good’ No. 1 as someone who was ‘visible’, ‘gets things done’, ‘is a straight talker’ and ‘follows through’.

The Officers agreed about staff-prisoner relations, safety and cleanliness, as well as the impact of phones and Kiosks, Keywork and photocopying the mail. They described the Governor as ‘inspirational’ and someone who was ‘first in and last out’, listened to and supported staff, gave praise where it’s due, and was very visible across the jail. They highly valued the No. 1’s full staff morning briefing (with tea & coffee!), commitment to ensuring infractions were punished and all assaults reported to police, and support for staff who had been assaulted, and said staff morale had improved significantly of late.

Managers too agreed with staff & prisoners about relationships, safety and cleanliness, phones and Kiosks, Keywork and photocopying the mail; they also shared their assessments of the No. 1 and agreed about the morning meeting (including tea & coffee) which ‘sets the tone for the day’. They said a CM on each wing, and daily inspections by SMs, also improved control, decency and staff morale. Prisoner engagement and consultation, including wing forums, a Prison Council, and a good range of peer mentors, were also highlighted, as was a multi-disciplinary individualised approach to managing vulnerable and challenging prisoners, and ‘mental health first aid’ training for all staff and relevant prisoner mentors. The staff recognition scheme was another positive.

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Crime, justice and law
Prisons and probation

Drake Hall Prison and Young Offender Institution

Drake Hall is a prison and young offender institution (YOI) in Eccleshall, Staffordshire, for women aged 18 and over.

Help us to improve this page. Give us your feedback in this 2-minute survey .

Book and plan your visit to Drake Hall

To visit someone in Drake Hall you must:

be on that person’s visitor list
book your visit at least 24 hours in advance
have the required ID with you when you go

At least one visitor must be 18 or older at every visit.

There may be a limit to the number of visits a prisoner can have. You can check this with Drake Hall.

Contact Drake Hall if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit , including:

travel to Drake Hall
somewhere to stay overnight

How to book family and friends visits

You can book your visit online , by email to [email protected] or by telephone.

Telephone booking line: 0300 060 6501

Find out about call charges

The booking lines are open:

Monday, Wednesday and Friday: 12pm to 5pm

Tuesday and Thursday: 9am to 5pm

Visiting Times:

Tuesday: 1:30pm to 3:45pm
Saturday: 9.30am to 11.30am and 1:30pm to 3.45pm
Sunday: 1:30pm to 3.45pm

How to book legal and professional visits

Visits booking line: 0300 060 6501 The booking line is open Monday to Friday, 9.15am to 4pm

Drake Hall offers the option to book a Virtual Meeting Room or a face-to-face visit. Please confirm when booking.

Getting to Drake Hall

Find Drake Hall on a map

The closest railway station is Stafford. There is a taxi rank outside but there is no direct bus service from the station to the prison.

To plan your journey by public transport:

use National Rail enquiries
use Traveline for local bus times

Visitor parking is available opposite the prison, signposted from the main road. Blue Badge holders can park inside the prison. Use the intercom at the car park barrier to access the car park.

Entering Drake Hall

All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison .

All visitors will need to be given a pat-down search, including children.

There are strict controls on what you can take into Drake Hall. You will have to leave most of the things you have with you in a locker or with security. This includes pushchairs and car seats.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Visiting facilities

The family-friendly visitors centre at Drake Hall is run by the Prison Advice and Care Trust (PACT) , a national charity. Visitors are offered a warm welcome, hot and cold drinks, information and support especially if is your first-time visiting Drake Hall.

A visitor experience form can be collected from the visitor’s centre, this outlines what to expect whilst you have a visit at Drake Hall.

Family and Significant Other Strategy

At Drake Hall we recognise that long term separation is an issue that will affect our women, their families and significant others most.

We seek to structure our services in a manner which supports those family units and enable them to maintain strong family ties and bonds.

A family and significant others strategy has been put into place, which outlines our objectives as an establishment, this can be viewed on the www.nicco.org.uk .

The functional lead for the new Family and Significant other strategy is the Head of Reducing Re-Offending.

Family days

Family days are facilitated by Prison Advice and Care Trust (PACT) with a total of 12 family and significant other days being held per year.

They are designed to help prisoners and their families and significant others cope with the pressures that long term separation may have on the relationships between family units.

Women are given the guidance and eligibility for applying for these days, which embed the importance of family and significant others involvement within their journey whilst at Drake Hall and maintain key family ties.

Family Day/Significant other visits run from 10am to 3pm.

PACT provide a range of themed fun family-based activities throughout the day allowing the women and their loved ones to create memories and pieces of art/crafts that can be kept as a memento.

Keep in touch with someone at Drake Hall

There are several ways you can keep in touch with someone during their time at Drake Hall.

Prisoners have phones in their cells so they have the ability to contact you on a 24 hour basis.

Secure video calls

To have a secure video call with someone in this prison you need to:

Download the Prison Video app
Create an account
Register all visitors
Add the prisoner to your contact list.

How to book a secure video call

You can request a secure video call with someone in this prison via the Prison Video app.

You will receive a notification when your request has been accepted.

Phone calls

Prisoners do not have phones in their cells so they will generally have to call you. They have to buy phone credits to do this. Once purchased, phone credit is added weekly.

They can phone anyone named on their list of friends and family. This list is checked by security on arrival so you will be able to speak to them during their first few days, once this list has been processed.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

You can send emails to someone in Drake Hall using the Email a Prisoner service .

You might also be able to attach photos and receive replies, depending on the rules at Drake Hall.

Include the person’s name and prison number on the envelope.

If you do not know their prison number, contact Drake Hall .

All post apart from legal letters will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison .

You can no longer send money by bank transfer, cheque, postal order or send cash by post.

If you cannot use the online service, you may be able to apply for an exemption - for example if you:

are unable to use a computer, a smart phone or the internet
do not have a debit card

This will allow you to send money by post.

Gifts and parcels

Gifts are not permitted under any circumstances at Drake Hall. You can send prisoners money instead which they can use to buy items through a catalogue system.

Life at Drake Hall

Drake Hall is committed to providing a safe and educational environment where women can learn new skills to help them on release.

Arrival and first night

When a prisoner first arrives at Drake Hall, they will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs. They will be taken to a single cell in the unit and given bedding, towels and toiletries.

They will be able to contact a family member or significant other by phone. This could be quite late in the evening, depending on the time they arrive.

Each prisoner who arrives at Drake Hall gets an induction that lasts about a week. They will meet professionals who will help them with:

health and wellbeing, including mental and sexual health
any substance misuse issues, including drugs and alcohol
personal development in custody and on release, including skills, education and training
other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

Accommodation

Around 340 prisoners live at Drake Hall in a mixture of single and double cells.

There is also an open unit outside the perimeter fence that gives up to 25 prisoners the opportunity to work in the local community and prepare for release.

They have access to farms and gardens, indoor and outdoor gyms and other facilities in their free time.

Education and work

Each prisoner in Drake Hall creates their own learning plan with a member if the IAG team as part of their induction. There are opportunities for classroom learning as well as vocational training and paid work placements once ROTL is achieved.

Prisoners work in a range of areas including Halfords Academy, DHL Workshop, Gardens, Waste Management Unit and many more and within these areas they can gain qualifications to enhance their employability on release.

Drake Hall has its own branch of the Women’s Institute.

Prisoners at Drake Hall have access to agencies such as Women’s Aid and ANAWIM.

Temporary release

Prisoners have the opportunity to leave the prison for short periods of time. This is known as release on temporary licence. It can be used to gain work experience in the local community, maintain family ties, ensure contact with their children and prepare for release.

Support for family and friends

Find out about advice and helplines for family and friends .

Concerns, problems and complaints

In an emergency.

Call 01785 774217 if you think a prisoner is at immediate risk of harm. Ask for the Orderly Officer and explain that your concern is an emergency.

Problems and complaints

If you have any other problem contact Drake Hall .

Contact Drake Hall

Governor: Carl Hardwick

Telephone (24 hours): 01785 774 100 Fax: 01785 774 010 Find out about call charges

Follow Drake Hall on Twitter/X

HMP/YOI Drake Hall Eccleshall Staffordshire ST21 6LQ

Opening hours updated for visits booking telephone line.

Secure video calls update.

Updated visiting guidance based on 1 April COVID rule changes

Added link to new safer custody information under Security and safeguarding.

Updated visiting information: Reduced visit schedule and testing for visitors aged 12 and over.

Updated visiting information: Testing for visitors aged 12 and over.

Added link to information about testing for physical contact at visits.

Legal Visits update.

New visiting times and booking information added.

Prison moved into National Stage 3 framework and is now preparing to open visits for family, friends and significant others. We will update this page with specific visiting information as soon as possible.

Updated visit info

Updated visiting information in line with new local restriction tiers.

Updated visiting information in line with new national restrictions in England.

Updated: HMP Drake Hall visiting times and visiting procedure changes during coronavirus

Updated information to include confirmation of secure video calls being available at this prison.

Updated body text

updated survey link

Prison visits update.

First published.

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