cruise ship purser salary

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Cruise Career Opportunities at Sea

Set sail on an exciting career course.

Explore our onboard cruise departments below to match your skills and interests to the perfect career! The majority of our career opportunities are entry level but offer excellent incentives and opportunities for career growth.

Cruise Staff Department

Our Cruise Staff make a dramatic impact on each guest’s cruise experience by conducting a variety of onboard activities for them to enjoy. Activities range from trivia games and contests to themed parties and dance lessons. This team is also responsible for hosting an array of special events onboard, including guest performers, group exercise classes, and even the occasional conga line.

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Junior Assistant Cruise Director

The Junior Assistant Cruise Director is an entry-level position on the Cruise Staff team. This team provides fun and exciting activities for guests, like trivia games, Zumba® classes, ice sculpture demonstrations, dance lessons, and arts and crafts. In this role your goal is to help the Cruise Staff provide a premium entertainment package and make our guests’ vacations memorable. You contribute to these memories by actively participating in all events with enthusiasm and dedication.

Requirements Applicants must have a minimum of two years’ experience in the entertainment and hospitality field, including direct experience hosting activities for large groups. Confident/strong microphone experience is required. Entertainment talents such as dancing, singing, stage performance, hosting sports events, and arts and crafts are a plus, but candidates must be willing to participate in any/all such activities onboard as part of a team environment.

Assistant Cruise Director

In addition to the regular Cruise Staff responsibilities, the Assistant Cruise Director-DJ provides entertaining, engaging, and memorable DJ and emcee services throughout various shipboard venues.

Requirements Applicants must have a minimum of two years' DJ experience at corporate parties, weddings, or similar events; experience hosting karaoke; and a thorough knowledge of a variety of musical genres from 50s classics to today’s popular music. Applicants must include a Web link to their demo reel for consideration.

Deck & Technical

The Deck department is overseen by the Staff Captain and is responsible for navigating the ship as well as managing all safety-related matters, including environment and public health. This team works closely with the Technical department to ensure that all equipment is well maintained and meets international laws and regulations. The Technical department includes a variety of positions that range from entry-level roles, such as Deck Clerk, Trainees, and Cadets; to highly qualified seafarer roles, such as Environmental Officer, Security officers, and navigating officers all the way through to the ship’s Captain.

The Technical department is responsible for the efficient and cost-effective operation and maintenance of all onboard machinery and equipment, covering a wide range of areas including power generation and propulsion; heating and air conditioning; and deck, hotel, and entertainment support systems. The Technical department’s mission is to provide a safe, secure, and environmentally sound operation at all times. It is a dynamic department with a wide variety of roles and career opportunities.

Deck Department Senior Watchkeeping Officers

Senior Watchkeepers are responsible for safe navigation of the ship, maintaining a 24-hour watch by working a four-hours-on/eight-hours-off rotation. Every ship employs three Senior Watchkeepers in the ranks of 1st Officer, Senior 2nd Officer, and 2nd Officer to cover the three watches. Each watch is supported by a Junior Watchkeeper in the rank of 3rd Officer.

Requirements Applicants must hold an unlimited Chief Mates Certificate of Competence recognized by the UK Marine & Coastguard Agency and Bermuda Maritime Authority.

Environmental Officer

The Environmental Officer is responsible for ensuring the highest possible levels of compliance by shipboard staff with all established environmental standards, in line with the company’s core values.

Requirements Applicants must be a licensed Deck or Engineer officer holding a minimum of either a 2nd Deck Officer or 2nd Engineer Certificate of Competence, or at least five years' experience with environmental management systems.

Security Officer

Security Officers are responsible for leading a team of security personnel in monitoring guest and crew activities, investigating security matters that arise, and promptly reporting and correcting security issues in order to maintain a safe and secure shipboard environment in line with the company’s core values.

Requirements Applicants must have a minimum of five years’ experience as a law enforcement officer or service in a maritime military/LE organization. Criminal Investigation experience is preferred as well as knowledge of ISPS code and experience with security surveillance and screening equipment.

Technical Department Senior Watchkeeping Officers

Senior Watchkeepers are responsible for maintaining a 24-hour watch in the ship’s Engine Room, by working a four-hours-on/eight-hours-off rotation. Depending on vessel size, each ship employs either three or four Senior Watchkeepers in the ranks of 1st Engineer and 2nd Engineer.

Requirements Applicants must hold an unlimited 2nd Engineer Certificate of Competence recognized by the UK Marine & Coastguard Agency and Bermuda Maritime Authority.

Hotel Services Engineer

The Hotel Services Engineer leads an onboard Hotel maintenance team in achieving the highest standards appearance for guests and crew area, prompting defect correction in a cost-efficient manner while in line with our company strategy and core values.

The Hotel Services Engineer is responsible for all aspects of Hotel maintenance utilizing the services of the tradesmen within his/her sub-department, as well as the electrical and ventilation departments. This position works closely with the Staff Electro-Technical Officer and the Ventilation Officer when required.

Requirements Applicants must have Technical qualification at OND or HND level or equivalent; a minimum of two years' experience in hotel or hospitality industry maintenance; the ability to read and understand technical drawings and manuals; and excellent technical knowledge to be able to manage, supervise, and guide officers and tradesmen of varying levels of expertise.

Second Plumbers

Second Plumbers are responsible for assisting in the maintenance and repair of the onboard water, sanitary, and heating systems in a cost-efficient manner that is in compliance with company safety standards.

Requirements Applicants must have experience with small repair, evacuation pumps, and welding. Prior experience in a hotel or shipboard environment is preferred.

3rd Engineer

Third Engineer Officers are responsible for operating, inspecting, and maintaining engines, machinery, and equipment in a safe, efficient, and cost-effective manner to the highest professional standards.

Requirements Applicants must hold an unlimited Engineers Officer of the Watch Certificate of Competence recognized by the UK Marine & Coastguard Agency and Bermuda Maritime Authority.

2nd Electro-Technical Officer

Second Electro-Technical Officers assist in leading a team of Electro-Technical staff in the safe, efficient, and cost-effective operation, inspection, and repair of all shipboard electrical systems in compliance with company safety standards to ensure the protection and safety of all guests and crew members.

Requirements Applicants must hold an HND qualification in the electro-technical field and have a minimum one year's sea-time experience.

Entertainment & Guest Programs

Our Cruise Entertainment and Guest Program departments are multifaceted and incorporate a variety of teams that work together to create a captivating entertainment experience. We offer everything from lavish production shows to organized activities, games shows, and informative presentations. We encourage high-quality entertainers, accomplished musicians, skilled production technicians, and knowledgeable lecturers to pursue opportunities to travel the world and delight our guests.

Food & Beverage Administration

The Food and Beverage Administration team (F&B) ensures an excellent guest experience through exceptional dining venues and fun and exotic drinks. As a member of the F&B team you are also responsible for identifying process improvements, reviewing operational concerns, ensuring compliance with policies and procedures in all bar and food service areas, and analyzing daily revenue and cost activities in accordance with overall performance, location, and outlet categories.

Food & Beverage Manager

The Food & Beverage Manager oversees the food and/or beverage operations onboard to achieve the highest level of customer service, maximize revenue opportunities, and control costs. This position supports a minimum of different restaurant and beverage outlets that contain exciting menus designed to match our numerous itineraries.

Requirements Applicants must have a degree from a recognized hotel/catering/culinary school; five years’ experience in a related senior management position with an extensive understanding of food production and restaurant service within the hotel or cruise ship industry; and a thorough knowledge of raw materials, production processes, quality control, and the effective distribution of goods.

Assistant Food & Beverage Manager

The Assistant Food & Beverage Manager assists in the management and administration of all onboard Food & Beverage areas to achieve the highest levels of customer service, revenue generation, and cost control.

Requirements Applicants must have a minimum of three years’ experience in a related F&B management position with experience in beverage operations, food production, and restaurant service within the hotel or cruise ship industry. A degree from a recognized hotel/catering/culinary school is preferred.

Junior Assistant Food & Beverage Manager

The Junior Assistant Food & Beverage Manager provides operational assistance and administrative support to onboard F&B management to achieve the highest levels of customer service, revenue generation, and cost control.

Requirements Applicants must have a minimum of two years’ experience in a related F&B management position with experience in beverage operations, food production, and restaurant service within the hotel or cruise ship industry. A degree from a recognized hotel/catering/culinary school is preferred.

Food & Beverage Operations

Restaurant department.

The Restaurant department is responsible for the operation of dining services in all Food & Beverage venues. Providing excellent customer service to our guests is a key function in this position and requires interaction with multiple departments and levels of management to ensure the operation functions smoothly. The Restaurant department includes a variety of positions that require differing skill sets, so applicants will be considered for positions suitable to their level of experience. The growth and training opportunities within this fast-paced and dynamic department are vast.

Requirements Applicants for entry-level positions must have a minimum of one year's experience in a restaurant, preferably in a fine dining establishment; good written and verbal communication skills; and the ability to work in a fast-paced environment with minimal supervision.

Bar Department

The Bar department looks after all front-of-house guest bars and supports back-of-house bar locations onboard all Princess vessels. This department is responsible for providing memorable experiences for our guests in terms of delivering high-quality beverages and warm, friendly, and professional service. This is an exciting department for individuals who enjoy customer interaction and have a "bubbly" personality. Entry-level positions within the Bar department include Bartender, Bar Steward, and Utility F&B Bars. The growth and training opportunities within this fast-paced and dynamic department are vast.

Requirements Applicants for entry-level positions must have a minimum of one year's experience in a Food & Beverage environment involving the service of beverages, a general knowledge of bar products and presentation, the ability to work in a fast-paced environment with minimal supervision, and good written and verbal communication skills.

Culinary Arts

The Culinary department prides itself in preparing fresh, flavorful cuisine cooked with passion and care. This department is responsible for all food operations onboard the ship and manages food production for not only our guests but also our crew members. It is a very large and active department with a wide representation of the culinary arts. This department includes a variety of positions that require differing skill sets, so applicants will be considered for positions suitable to their level of experience.

Requirements Applicants for entry-level positions must have a minimum of one year's culinary experience at a hotel restaurant or resort, a general understanding of HACCP regulations and safe food-handling procedures, the ability to perform physical work in a fast-paced environment with minimal supervision, and good written and verbal communication skills.

Housekeeping Department

The Housekeeping department is responsible for maintaining the highest level of cleanliness and service in guest staterooms, public areas, and open decks as well as providing laundry services to both guests and crew members. This department is also responsible for the movement of baggage on and off the ship and making sure the ship is ready for new guests each and every cruise. Entry-level positions within this department include Utility Cleaner, Accommodations Attendant, and Laundry Steward.

Housekeeping Jobs

Requirements Applicants must have prior experience within the hospitality industry, an understanding of public health and environmental requirements relating to cabin service, good verbal communication skills, and the ability to work in a fast-paced environment with minimal supervision.

Human Resources

The shipboard Human Resources team works in conjunction with the shoreside Employee Relations team to implement and uphold all HR policies and initiatives in line with the company’s core values. Additional responsibilities include overseeing the Crew Welfare program, creating an optimal work environment to enhance the onboard employee experience, and supporting shipboard and shoreside management teams.

Human Resources Jobs

Requirements Applicants must have a Bachelor’s degree in human resources, adult education, or a related field from an accredited college or five years’ experience in shipboard operations, training, or employee relations. Knowledge of various international human resources standards in the areas of compensation, employee relations, general benefits, employment and staffing practices, and organizational development is preferred.

Information Technology

The onboard Information Technology team manages and supports all shipboard IT systems and operations while also providing maximum system use. The onboard team works closely with our shoreside IT department to continually improve our shipboard systems and technology. The focus is always on the guest experience and maintaining safe operations. We do this by keeping informed of the latest technological advancements, and providing service excellence in all aspects of technology.

The IT Officer is responsible for the maintenance, operation, and support of all onboard computer systems, mobile devices, physical and virtual servers, networks, point-of-sale terminals, network equipment, and peripherals. This consists primarily of level 1 and 2 support as well as system monitoring and troubleshooting. The IT Officer works closely with the shoreside IT group to ensure all onboard systems perform at optimum levels.

Requirements Applicants must have at least two years' related experience in areas of user support within a medium-sized LAN; a thorough knowledge of computer systems including but not limited to Linux, MS Office, Windows Client and Server editions; and experience troubleshooting PC hardware, software applications, and network connectivity. Additional requirements include the ability to meet deadlines and maintain an attention to detail and accuracy while working under pressure in a team environment, excellent written and verbal communication skills, and the ability to lift and carry IT equipment weighing up to 40 pounds. Management or supervisory experience and a BS or higher in computer science, MIS, or related field is strongly preferred.

Computer System Specialist

The Computer System Specialist is responsible for the level 1 support of all onboard computer systems. This includes installing and configuring new PC system hardware, upgrading existing hardware, and supporting mobile devices. The Computer System Specialist works closely with the IT Officer to ensure all onboard systems perform at optimum levels.

Requirements Applicants must have strong customer service skills with the ability to work on multiple tasks; proficiency in the use of computer business applications with working knowledge of PC / LAN systems, hardware and software applications; a minimum of two years’ experience in areas of user support and troubleshooting hardware and software issues; the ability to meet deadlines and maintain attention to detail and accuracy while working in a team environment; excellent written and verbal communication skills; and the ability to lift and carry IT equipment weighing up to 40 pounds. Current CompTIA A+ 220-801 Certification, technical school certification, or three or more years of equivalent work experience is strongly preferred.

Medical Officers

As a member of the on board medical team, you will have the opportunity to travel the world and practice your medical profession at sea in an exciting, challenging and unique environment. The shipboard medical department prides itself in delivering high quality, patient-centered, evidence based healthcare to guests and crew. Within this diverse and welcoming environment, our medical staff perform a broad range of medical care, supported by a skilled medical team in a modern, well-equipped shipboard medical center.  Visit our website for more information on cruise ship medicine , and working at sea as a doctor, nurse, paramedic or healthcare assistant.

Doctors are primarily responsible for providing individualized outpatient, inpatient and ICU care for guests and crew. Doctors consult both crew and guests, providing timely, safe and evidence-based assessments, formulating differential diagnoses and treatment plans, performing clinical interventions and procedures, and coordinating logistics of referrals and evacuations. Doctors manage the preventative health and wellness programs for crew, and are also responsible for adhering to public health practices.

Doctors will also perform various technical and non-clinical administrative tasks that support the efficient and safe operation of the medical center. Additional duties include participation in drills, audits, inspections and training of other crew members. Technical skills are learned and practiced on board, such as X-rays acquisition, and performing a wide-array of laboratory tests and other procedures. Doctors work closely with shipboard nurses and paramedics, and report to the ship’s Senior Doctor.

Nurses are primarily responsible for providing individualized outpatient, inpatient and ICU care for guests and crew. Nurses also act as a first responders, triaging emergency calls, assessing and treating on scene, and transferring patients to the shipboard medical center for definitive care. Through the use of specific patient group directives, nurses are able to practice autonomously under the authority of doctors, assessing patients and providing treatment and advice for specific conditions. In additional to first response duties, nurses work closely with shipboard doctors to attend to patients attending daily walk-in clinics.

Nurses also perform various technical and non-clinical administrative tasks that support the efficient and safe operation of the medical center under the direction and supervision of the Senior Nurse. Additional duties include equipment checks, medicines and inventory management, participation in drills, audits, inspections and training of other crew members. Technical skills are learned and practiced on board, such as X-rays acquisition, and performing a wide-array of laboratory tests and other procedures.

Paramedic / First Responders

Paramedics are responsible for providing high standards of individualized routine and emergency care to guests and crew. Paramedics act as a first responders, triaging emergency calls, assessing and treating on scene, and transferring patients to the shipboard medical center for definitive care. Through the use of specific patient group directives, paramedics are able to practice autonomously under the authority of doctors, assessing patients and providing treatment and advice for specific conditions. In additional to first response duties, paramedics work closely with shipboard nurses and doctors to attend to patients attending daily walk-in clinics.

Paramedics also perform various technical and non-clinical administrative tasks that support the efficient and safe operation of the medical center under the direction and supervision of the Senior Nurse. Additional duties include equipment checks, medicines and inventory management, participation in drills, audits, inspections and training of other crew members. Technical skills are learned and practiced on board, such as X-rays acquisition, and performing a wide-array of laboratory tests and other procedures.

Healthcare Assistance: (HCA)

Healthcare Assistants are an essential part of the medical team onboard, effectively supporting the team with a broad range of clinical, laboratory and administrative tasks. Healthcare assistants conduct health screening, surveillance testing, vaccine campaigns, and work closely with onboard medical staff and admin assistants in attending to patients during daily clinics.

Healthcare Assistants perform various technical and non-clinical administrative tasks that support the efficient and safe operation of the medical center under the direction and supervision of the Senior Nurse. Primary responsibilities include laboratory specimen collection for COVID-19 surveillance testing, all associated administrative functions and onboard laboratory specimen processing procedures. Other duties include basic assessment and triage, assisting with patient care and activities of daily living, specimen collection for other tests and procedures, patient education and vaccination campaigns. Additional duties include equipment checks, medicines and consumables inventory management, participation in drills, audits, inspections, and training of other crew members. Technical skills are learned and practiced on board.

Public Health Officer

As a Public Health Officer you will monitor shipboard public health and infection control procedures and assist both shipboard Management and Corporate Public Health Director in overseeing the implementation and compliance with shipboard prevention and control activities at all response levels including for COVID-19, AGE, and other communicable diseases.

Additionally, you will participate as a key member of the shipboard Outbreak Management Team (OMT), coordinate the implementation and compliance with OMT decisions and oversee the correct and safe storage, par levels, condition, and use of all infection control related PPE, disinfectants, hand sanitizers, and other supplies and related equipment.

Requirements:

• Bachelor’s degree in Public Health, Environmental Health, biological sciences, or closely related field preferred. Certification in CDC-VSP, Infection Control, and EU SHIPSAN preferred.
• Two years of shipboard experience or three years of full-time shoreside experience in implementing, overseeing, or auditing public health programs.
• Knowledge, Skills & Abilities: Knowledge of infection control practices and Vessel Sanitation Standards. Ability to thrive in a fast-paced cruise ship environment, while prioritizing workloads. Excellent interpersonal skills and the ability to effectively communicate to culturally diverse teams. Self- sufficient and able to work independently.
• Critical Professional related Technical Skills: Computer Skills: Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint. Experience with electronic health record platforms.
• Cruise industry experience is preferred.

Photography & Video Departments

Onboard photography is primarily centered on portrait and event photography, using both natural locations and onboard studio setups with backdrops and studio lighting. Our Videographers produce a souvenir DVD documenting the cruise experience from beginning to end, showing both onboard entertainment and port tours and destinations. The work is fast-paced, high-volume, and high-quality. Attention to detail, teamwork, and outstanding customer service are the most important elements of this job. You will be shooting photos and videos both ashore and on the ship, processing photos and editing video footage, selling the finished products and other retail items, and providing top-quality customer service to our guests.

Staff Photographer

Requirements Applicants must have a minimum of one year's photography work experience or two years of formal photography training. Strong computer skills and digital photography experience are preferred. We provide all digital equipment and a state-of-the-art onboard lab for use during work hours. Retail sales or customer service experience is also preferred.

Video Producer

Requirements Applicants must have a minimum of one year of videography work experience or two years of formal video production training. Strong shooting and editing skills are required and prior sales and customer service experience is preferred. All video and editing equipment is provided onboard.

Production Technicians

Princess Cruises sets the standard for cruise line entertainment and offers exciting shipboard positions for knowledgeable and professional Technical Production staff. Our first-class theaters and entertainment venues are equipped with state-of-the-art, multi-million-dollar technical systems complete with elaborate sets, spectacular costumes, and fascinating pyrotechnic effects. Our lighting and audio systems consist of MA Lighting, High End, Vari-Lite, German Light Products, Martin Professional, Flying Pig Systems, Green Hippo, Digidesign Venue, and Midas. Our stages are equipped with intricate Tait Towers and Stage Technologies rigging systems consisting of lifts, revolves, serapid tracks, and overhead line-sets.

All of our production shows are showcased in magnificent theaters and are both conceptualized and produced in-house. We work with a talented and award-winning team of Directors, Scenic Designers, Lighting Designers, Choreographers, and Media Designers.

Senior Production Managers

Senior Production Managers oversee all production show elements including lighting, audio, video, automation/rigging, scenery, pyrotechnics, and show rehearsals.

Requirements Applicants must have a minimum of three years' professional work experience in stage management or production/technical direction, with an emphasis in musical theater productions. Strong organizational skills with excellent inter-personal skills are required.

Assistant Production Manager-Lighting

The Assistant Production Manager-Lighting is responsible for programming and operating lighting systems within multiple shipboard venues. This role safely delivers functioning and well-maintained lighting, pyrotechnic, and video systems in support of a dynamic, engaging, and memorable entertainment and activities program.

Requirements Applicants must have a minimum of three years' professional work experience operating, designing, and maintaining MA Lighting, Flying Pig Systems consoles; High End, Vari-Lite, GLP, Martin Professional fixtures; Green Hippo, Catalyst media servers; and familiarity with Pyrodigital console operation.

Assistant Production Manager-Audio

The Assistant Production Manager-Audio is responsible for the operation, maintenance, and programing of live audio within a variety of onboard venues as assigned by shipboard management. This role safely delivers functioning and well-maintained audio systems in support of a dynamic, engaging, and memorable entertainment and activities program.

Requirements Applicants must have a minimum of three years' professional work experience operating and maintaining large-format consoles and mixed media playback. Equipment operating specifics: Digidesign Venue Profile and SC48 consoles, iZ Corp RADAR playback system, LCS Matrix 3 automated surround-sound system, PeaveyMedia Matrix audio interface, QSC Q-SYS Integrated System, and Countryman/Shure UHF wireless microphones.

Assistant Production Manager-Crew Chief

The Assistant Production Manager-Crew Chief is responsible for safely operating functioning and well-maintained rigging/automation systems and associated props and scenery in support of a dynamic, engaging, and memorable entertainment and activities program. In addition, this role assists in the general operation of the venue while managing assigned production staff.

Requirements Applicants must have a minimum of three years' professional work experience operating and maintaining Tait Towers Navigator systems and Stage Technologies Acrobat/Chameleon systems. A good understanding of rigging principles and practice is required. Strong organizational skills with excellent inter-personal skills are essential.

Stage Crew are responsible for assisting the Production team with the maintenance of all equipment, scenery, and props as well as show and event preparation pertaining to A/V equipment, scenic goods, props, lighting, and rigging.

Requirements Applicants must have a minimum of one year's professional work experience with a technical theater background and must possess a solid understanding of basic theater principles to effectively work with mechanized stage equipment, pyrotechnic product, lighting equipment, scenic items and props, rigging and audio equipment, as assigned.

Pursers Department

The Pursers department is the center of Hotel operations onboard all Princess vessels. This dynamic department encompasses a variety of roles and is responsible for the management of hotel accounts, shore excursions, and shipboard personnel operations such as the Crew Office.

Junior Assistant Purser

Junior Assistant Purser is the entry-level position into the Pursers department. Most Junior Assistant Pursers initially begin their onboard career at the Front Desk where responsibilities include providing exceptional customer service to each guest, assisting guests with account inquires, resolving customer service issues, and answering telephone calls. This position offers excellent career development and promotion opportunities in hotel management.

Requirements Applicants must have a minimum of two years’ experience in the hotel/hospitality industry performing junior management duties and front desk responsibilities at a large hotel. Applicants must also be computer literate, have experience with large volume cash handling, possess mathematical and analytical skills, and have excellent customer service skills. Secretarial skills and foreign language fluency are also preferred.

Stewarding Department

The Stewarding department is responsible for maintaining meticulous sanitation and hygiene standards in all Galley areas, ensuring that operating procedures are upheld and adhered to at all times. This includes the proper cleaning, handling, and storage of tableware, cookware, silverware, and Galley equipment.

Stewarding Jobs

Requirements Applicants must have a basic knowledge of cleaning and sanitation procedures for the food service industry, good verbal communications skills, and the ability to perform physical labor in a fast-paced environment with minimum supervision.

Youth Department

Our team of Youth Staff offer an exciting program for kids and teens ages 3-17. The Princess Youth Program is offered on all vessels, year-round in state-of-the-art, dedicated facilities. Our centers are equipped with digital jukeboxes, foosball, air hockey, skeeball, DJ booths, video game stations and more. Our Youth Staff offer a variety of activities, including games, sports, science workshops, and educational programs. Individuals who are outgoing, enthusiastic, energetic and have an interest in entertaining kids of any age are encouraged to apply.

Youth Staff Jobs

Requirements Applicants for Youth Staff must have a minimum of two years’ work experience in a youth/child care-related or teaching field or previous employment in a recreational or educational setting such as camp counseling, coaching,  and/or leading outdoor or community-center activities. Experience supervising kids in a group setting is also required. Experience with children of several ages is strongly preferred, as counselors must be willing to work with any age group to which they are assigned.

Other Cruise Departments

Applicants for positions in the Casino, including Dealers and Slot Technicians, are recruited through Carnival Corporation. For more information please Carnival Corporation's  Ocean Casino Jobs web site .

Spa, fitness, and salon

Applicants interested in positions in the Lotus Spa and Fitness Center are recruited through Steiner Leisure. For more information please visit  One Spa World^ .

Applicants for positions within the Fine Arts department are recruited through Park West Gallery. For more information please visit  Park West Gallery Art Auctions^ .

^You are now leaving princess.com and navigating to a 3rd party website that is not owned, operated, or controlled by Princess or any of its affiliates.

Princess is an equal opportunity employer and does not unlawfully discriminate on the basis of gender, color, race, age, national origin, physical or mental disability, religion, marital status, veteran status, sexual orientation, medical condition, or any other status protected by law.

Fraudulent Employment Opportunities We have recently been made aware of fraudulent entities around the world claiming to represent Princess Cruises as recruitment partners. We are working closely with our Security department and local police authorities in various countries to prevent individuals from wrongly representing themselves as Princess recruitment partners. We strongly suggest that you only discuss employment opportunities with the agencies/partners listed on this site. If you have any suspicion about the nature of an ad or website claiming to recruit on behalf of Princess Cruises, please contact the approved Princess agency located nearest your place of residence.

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Cruise Ship Purser Jobs

The job of a cruise ship purser is accounting based and onboard most ships you will likely find both a chief purser and a purser staff. The size of the purser staff is most directly related to the size of the ship. During most vacations, people will find themselves on cruise ships that host a larger purser staff, a staff with at least two members.

Because being a purser involves accounting, these positions go to applicants who have accounting degrees or equivalent industry experience. Most pursers have experience in the field of cruise ship accounting and very few are offered jobs with out any accounting experience at all.

Pursers who have previous experience in the land hotel industry or on a cruise ship will have the best luck and will also earn the highest salaries.

The number of purser jobs depends largely on the size of the cruise liner. Aboard small ships, there will be only one or two people in the accounting staff and those pursers’ primary responsibilities will be accounting and coordinating budgets with the hospitality or service manager. On a large ship however, there will be a number of people on the purser staff – a staff that will be headed up by the Chief Purser. The Chief Purser acts as the senior officer onboard a ship and he/she will manage any number of staff and pursing staff members below him or her.

The Chief Purser is the senior officer onboard and is in charge of all accounting and finances related to the ship. They manage budgets, oversee departments and manage their own staff. Payroll, profits made from ship stores and casinos and ship refunds or exchanges are all managed by the Chief Purser. Cruise ship safety boxes, crew passports, currency, exchange rates, credit accounts and customs and immigration issues are all the responsibility of the Chief Purser. The Chief Purser can make as much as $4,200 a month and job contracts are usually one year in length.

The position of Assistant Purser is an entry-level job fulfilling administrative duties on board large vessels. Crew assistant purser, night assistant purser, food and beverage assistant purser, gift shop purser, and general secretary positions all fall under the heading of Assistant Purser. No experience is required, but an accounting background and secretarial skills are preferred.

Pursers work fairly regular hours and are paid a flat salary. It’s possible, after a few years, to gain promotions to senior assistant purser, so this position does have career possibilities. Contracts usually last for one year with vacation breaks. Salary for an assistant purser is around $2,000 a month.

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How to Get a Job as a Purser

Lauren Beck is the former editor of Dockwalk and was with the publication from 2006 to 2023. At 13, she left South Africa aboard a 34-foot sailing boat with her family and ended up in St. Maarten for six years. Before college, she worked as crew for a year, and then cut her journalistic teeth at Better Homes and Gardens and Ladies’ Home Journal online. She loves traveling, reading, tennis, and rooting for the Boston Red Sox.

If you have a head for figures, an eye for detail, and a longing for the ocean, you might consider a career as a yacht purser aboard some of the industry’s largest vessels. Here’s everything you need to know to find a job as a purser on board a superyacht...

If you’re on the interior team on a superyacht, chances are you’re already meticulous and organized — you wouldn’t last long if you weren’t. But if you’re looking to add to your skills and take on a new challenge, perhaps the purser role would suit you.

“In the last ten years, a significant increase in the number of large yachts over 70 meters launched has seen the need for qualified pursers,” says former superyacht purser Sandra Jordaan , who is now a coach at The Yacht Purser . As she explains, a purser may take over the duties commonly completed by captains on smaller vessels, so it’s no job for the faint of heart. “The purser role is complex, demanding, and very rewarding,” she says.

So do you have what it takes?

As former superyacht purser Khara Pierre of ShoreSide Pursers notes, “It is high pressure; you need to think quickly on your feet and work well within a team environment,” she says. “There is no room for error.” As crew, you already know the requirements of the crew job — it’s a stressful job, working long days for months without time off. You need to be a good multitasker and adapt to change, Pierre advises.

“A purser needs to be diplomatic, an excellent communicator, with exceptional attention to detail,” Jordaan says. “A purser should be curious, confident, ethical, have empathy, and a desire to serve others.”

If you have these qualities to start, you might be the perfect fit.

What is a Purser?

“The purser is responsible to ensure the smooth and effective operations of the yacht,” says Purser Samantha Morris. “They are accountable for all financial, administration, and crew management on board. The purser oversees purchasing, inventories, accounting, and is a PA to the captain for any legal requirements.”

Basically, “A purser is the administrative hub on board a superyacht,” says Angela Wallace of Purser Trainer . A purser is usually a senior crewmember and Wallace notes that these roles are generally found on yachts larger than 70 meters, but also occasionally on yachts 60 to 70 meters “if the owner is very generous!” she says. (Our 2020 Dockwalk Salary Survey also shared figures from crew on board vessels of 50 meters or 140 feet.) On smaller vessels, the chief stew tends to assist the captain with some accounts and crew logistics. As Bec McKeever , a former purser on superyachts and now the co-founder of Virtual Pursers , says, “Although there is no specific blueprint to the purser role, a purser is mostly responsible for the financial management and administration hub of the vessel.”

“The demanding and complex role requires individuals to be proficient in all aspects of vessel administration and logistics with excellent knowledge of maritime law,” she says. 

As noted, the job is meant to remove some of the administrative tasks from the captain and heads of department to free them up to focus on the guests, but as Jordaan notes, it’s not just about the paperwork. “The demanding and complex role requires individuals to be proficient in all aspects of vessel administration and logistics with excellent knowledge of maritime law,” she says. “Without this knowledge, the purser can become a liability to the owner and captain. An excellent purser will hardly be noticed (unfortunately) because everything runs smoothly.”

What Does a Purser Do Day to Day?

A purser’s role may vary from vessel to vessel, or captain to captain, depending on the captain’s preferences and experience, Jordaan notes. It could also change depending on the owner and guest’s requirements. For example, a private or charter vessel will have different needs, and different vessel programs would have diverse requirements as well.

“The purser role requires you to be on duty pretty much 24/7,” says Jordaan. “You are at the owner’s beck and call and if you have crew embarking or disembarking, you are also their 24/7 contact line when they are traveling. It is important to set boundaries, though, so that you don’t burn out.”

• Q&A with Purser Samantha Morris

While it might not be one size fits all, there are core competencies that should stand you in good stead. If you enjoy accounting and balancing the books, you might be ideally suited for the purser role. “A purser is responsible for the forecasting and budget control, petty cash, credit card reconciliations, invoicing, purchasing, and approvals,” says Morris. They’re also in charge of preparing port paperwork so that the vessel is able to enter each port of call. They’re also your go-to for crew management duties, like repatriation issues, crew medical appointments, crew visas, Seafarer Employment Agreements (SEA), plus crew termination and resignation payments and, of course, monthly payroll, Morris notes.

Depending on your vessel and its specific needs, additional purser duties could include destination management, itinerary planning, and guest liaison and concierge duties. “Additionally, the purser could be the head of the interior and manage the interior team, alongside controlling interior inventories,” Morris says.

McKeever shares the list of possible purser duties, which can include:

• Accounting and daily bookkeeping
• HR, contracts, insurance, payroll, and crew certificate management
• Crew and guest travel management; flights, transport, and immigration
• Logistical management for provisions and deliveries
• Destination management, planning guest trips, and executing itineraries
• Vessel clearance in/out of port
• Assisting the captain with maritime legalities

Who Does the Purser Report To?

The purser reports to the captain always, but as Pierre of ShoreSide Pursers notes, while it will always be the captain in charge, at times the purser may also answer to the management company or family office, the yacht owner, and guests. They may also report to charter brokers for specific tasks if the vessel charters, Jordaan says.

What Qualifications Do You Need?

At the very basic, you need your STCW courses and your ENG1 , plus Pierre recommends the Food and Hygiene Level 2. While there may be no formal training requirements for pursers, there are many accredited purser training courses available throughout the industry, McKeever says. She recommends the IAMI GUEST program (which has three accredited yacht purser training companies, Jordaan says), plus the Diploma in Superyacht Operations by the Maritime Training Academy. As Wallace notes, the IAMI GUEST-accredited purser program can lead to a Purser CoC.

Morris outlines what she would recommend for those interested in the role, above and beyond STCW and ENG1. While she also advises crew should have admin and finance skills, she also recommends the Security Awareness or Designated Security Duties, an understanding of ISPS and ISM protocols, and strong computer skills, especially with Microsoft Suite, which includes Excel and PowerPoint.

Morris stresses that pursers need to have an excellent understanding of safety and muster requirements, and also mentions that a degree in business, finance, or accounting would be beneficial.

What Experience Do You Need?

The purser role is usually a more senior position on board, attained after crew work their way through the ranks, or perhaps transfer into yachting from cruise ships. Purser Morris made her way into yachting from the cruise industry, and she recommends either that or having previous experience on superyachts.

“Large yacht experience is best,” says Jordaan. “Knowing how each department functions, how they work together, and their needs are crucial to managing the vessel administration and logistics. You can’t ask questions about things you don’t know about.” Jordaan recommends at least five years of experience, with two of those in a senior role, and — ideally — two years on vessels larger than 60 meters. She believes, however, that it’s not necessary for a purser to have been a chief steward/ess before. “I would argue that the two need to have very different dispensations and personalities,” she says.

“Knowing how each department functions, how they work together, and their needs are crucial to managing the vessel administration and logistics. You can’t ask questions about things you don’t know about.”

McKeever agrees that having good industry experience is essential, in addition to financial management, accounting, and budgeting. “The role itself encompasses enormous responsibilities overseeing critical yacht operations and paperwork, immigration, legalities, HR, insurance, as well as being the direct point of contact for owners and guests,” she says. “The role requires a mature, well-rounded person who can confidently handle wearing many, many hats.” She stresses that understanding the legal issues in the maritime world is important — a purser must appreciate the complexities of yacht logistics and operations. “The role requires you to orchestrate many moving parts; a good purser will understand this and know how to create contingency plans b, c-z,” she says.

If you’re making the move from shore, Wallace of Purser Trainer says a background in villa management, luxury hospitality, and dealing with high-net-worth clients is useful, as is legal or accounting/admin experience. “Management experience and actually life experience [is important] as this is so overlooked!” Wallace says. “This role is actually better suited to someone a bit older, having a good amount of common sense, ability to work alone, and to be self-motivated.”

While all the paperwork and legalities may be enough to fill a full-time role, Morris urges pursers not to forget about crew welfare. “A yacht is a home away from home for all crew and all efforts to make this a happy environment to work and reside should be taken into consideration,” she says. This might mean organizing crew activities, game or quiz nights, chef competitions, or simply providing support and guidance. “The personable trait is often not requested but it is extremely appreciated when presented on board,” she says.

How Much Does a Yacht Purser Earn?

According to the most recent  2021  Dockwalk  Salary Survey , the salary for a purser paid in dollars ranges from $5,000 to $12,250 per month on the larger yachts. As pursers are usually found on larger vessels, no data for yachts smaller than 140 feet was reported.

The  2021  Dockwalk  Salary Survey  also reported salaries in euros. In the purser position, salaries were included from €5,000 to €9,800 on the larger vessels, with no vessel smaller than 55 meters sharing purser figures. As with all crew positions, experience, certifications, and longevity will also affect your pay.

How to Apply For a Yacht Purser Job

While the purser position may not be well known outside of the yachting industry and is reserved for those on larger vessels with, usually, some seniority, if you’re truly interested in assuming the role, then start preparing as early as you can. As Wallace notes, purser positions are prized and tend to be filled in-house. “Getting your foot in the door is crucial,” she says. “Be proactive in searching for roles, contact management companies, as well as recruiters.”

Wallace also cautions wannabe pursers not to get too hung up on the idea of rotation. “Although this role tends to be rotational, it isn’t always, so have an open mind when you get your first position,” she says. “Do not think just about the ‘package’ — money and rotation have to be earned.”

Jordaan recommends finding a large yacht with a purser on board and offering to take on some of their tasks to get started. It doesn’t need to be complicated, but get yourself started with a few straightforward, repetitive jobs. “If you are on a yacht with no purser, ask the captain if you can organize the receipts and check invoices or if you can help with the port clearances,” she says.

“Getting your foot in the door is crucial,” she says. “Be proactive in searching for roles, contact management companies, as well as recruiters.”

She also advises that it might be worthwhile to consider a pay cut to get the experience you need. As she explains, there are purser duties to be found on every yacht, so if the purser role is where your interest lies, then see if you can undertake these tasks. “The best way to gain experience is to ask for it. If it means putting in extra hours so that you can list purser duties on your CV, then do it!” As she says, “The biggest hurdle in landing that first purser role is a lack of experience completing everyday tasks like payroll, leave, end-of-the-month accounts, managing crew certification, creating cruising plans and itineraries, and managing budgets, accounts, and cash.”

Pierre recommends signing up to yachting placement agencies and getting your CV organized — “Make sure your CV is readable, informative, and it really sells your capabilities,” she says — and get out there and network. Wallace advises that you make sure any gaps in your work history that may have come over the last year are filled and cautions about making sure you’re using the correct terminology.

“My advice to you if you are climbing the ranks: work hard, stay focused, continue a path of professional and personal development, and find yourself a mentor,” Pierre says. “Longevity and glowing references go far with such a competitive role in this tiny industry.”

More Career Guides:

• How to Get a Job as a Yacht Captain
• How to Become a Deckhand
• How to Land a Job as a Stewardess
• C ould You Be a Chef on a Superyacht?

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A ship’s purser is the person responsible for financial, immigration and customs transactions on a vessel. This can include providing common financial services for passengers on a cruise ship or handling commercial transactions for merchant ships.

The term “purser” comes from the word “purse,” which referred to the pouch in which this person kept the ship’s money. This person is also sometimes referred to as a yeoman purser or, mistakenly, as a ship's bursar. Understanding the roles and responsibilities of a ship’s purser will help you decide if this might be an interesting career path for you.

Overseeing Passenger Transactions

On a ship that carries passengers such as a cruise ship or ocean liner, a purser’s office provides a variety of financial services for guests. This can include, but is not limited to, cashing personal or traveler’s checks, paying bills or sending and receiving wire transfers. The purser’s office might help settle financial disputes, such as billing errors or questions a passenger has about a charge to her room.

Because the crew members who provide these services also provide other guest services, the functions might be combined. Today, this area of the ship might be referred to as guest services or reception services, explains CruiseCritic.com .

Although the purser’s office might provide guest financial services, the chief purser might never interact with guests. The chief purser on a large liner oversees the financial department and its staff, who work the customer service areas of a ship. These staff members are known as crew pursers on some ships.

Transactions with Crew Members

Pursers help crew members with many of the same transactions as guests on a cruise ship or liner. Pursers also handle crew pay and crew cards, which crew members use to pay for items on the ship or access food, beverage and other incidentals. Crew cards, which often come with photo IDs, can help crew members get discounts on lodging, at restaurants and with other pre-arranged vendors at a ship’s ports of call.

Transactions with Commercial Accounts

A chief purser is similar to an accounting manager at a small business. The purser pays suppliers, such as catering companies or businesses that stock vending machines. The purser pays other bills and orders goods and services a ship needs.

Other Purser Responsibilities

Pursers are responsible for a variety of legal compliance activities, specifically in the area of travel documents, according to Cruise Ships Jobs . This means not only making sure everyone on the ship has valid papers, but understanding immigration laws in each country the ship stops.

Managing immigration documents and customs forms is one of the most important duties for a ship’s purser who works on a commercial merchant vessel, according to StateUniversity.com .

Some pursers hire, train and manage staff. This includes making sure they meet all of a company’s standards, just as a corporation's HR manager does. The purser's duties in this area would include handling the paperwork for new staff members, providing their initial training, overseeing them on a regular basis and disciplining staff, when necessary.

Ship Purser Salary

The average ship purser salary was approximately ​ $69,000 ​, according to Simply Hired (as of January 2021). The top 10 percent of pursers made more than ​ $150,000 ​, while the lowest 10 percent made around ​ $31,300 ​. In addition to benefits like health insurance and retirement contributions, ship crew members might also get room and board and the opportunity to travel to exciting locations.

• Cruise Critic: What Is a Purser on a Cruise Ship?
• Cruise Ship Jobs.com: First Purser Administration Job Description and Duties
• StateUniversity.com: Merchant Marine Purser Job Description
• Simply Hired: Ship Purser Salaries

Steve Milano is a journalist and business executive/consultant. He has helped dozens of for-profit companies and nonprofits with their marketing and operations. Steve has written more than 8,000 articles during his career, focusing on small business, careers, personal finance and health and fitness. Steve also turned his tennis hobby into a career, coaching, writing, running nonprofits and conducting workshops around the globe.

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Free emails with tips and advice on how to get a job on-board a cruise ship.

A day in the life of a First Purser

• 21 July 2014

Guten Morgen! As you can tell, I am from Germany. I work as a First Purser onboard and oversee the smooth running of the Reception Desk along with the senior Receptionist.

Some of my other duties include dealing with cabin changes for guests, guest complaints which need my intervention, credit card charge reporting, end of cruise revenue reports and the clearance of the ship. I have to deal with a cashflow of 80,000 U.S Dollars and I report to the Chief Purser .

In each port of call, we need to do a clearance with the local authorities. This is a very similar process to an individual travelling to a foreign country. You need to have a valid passport, maybe fill out a landing form, need to declare to customs what you are bringing into the country etc.

For a ship, it is no different, just that the volume is a little bigger. We need to submit the passenger and crew details (names, passport numbers, nationalities, date of birth, etc), fill out landing forms for everyone (if required by the country being visited) , provide an inventory of food, beverages (mainly alcoholic) and fuel onboard on arrival. In addition there are some certificates which a cruise ship must have, and in most ports the authorities check on that and the validity of the certificates.

Most customs and immigration officials require the passengers and crew information to be sent in advance, so they can check each person prior to arrival. All other documents, and if required all passports of everyone, are presented when the officials board the ship when we arrive in the port. These are the first people, together with the port agent, to board the ship, and unless they are satisfied with all documentation, the ship is not clear. Until clearance is received for the ship, nobody is allowed to enter or leave the ship. (Except for the pilot, who came onboard at the entrance of the port and he can leave as soon as the ship is docked)

Besides presenting documents to the officials, in many countries is also a social visit once they come onboard, and so it is expected, that the ship provides coffee and tea and pastries during the time of the clearance. Besides the paperwork I have to send out and prepare in advance every day, I need to liaise with the Food & Beverage department to ensure a smooth and fast clearance.

Each port has their own requirements, and some of them are easy to deal with, others will take half a day, at least to enjoy the food provided.

Besides the clearance, I am also the primary contact to the port agent, who will assist us with anything we might need – such as doctor visits for crew and passengers, items to purchase, such as food/beverage/technical, as well as arranging for the purchase of fresh water, fuel, garbage removal and the likes.

In 2 weeks we will start our repositioning cruise, passing by India, and I better start preparing the paperwork as much as possible. To get all the papers ready, I think I need a paper mill for the amount of forms to fill out.

Anja Schmidt, Germany

• Read more Job Diaries here

Cruise Ship Job Positions – Guest Services Jobs

Guest services manager.

Other Job Titles:  Guest Services Manager (Carnival Cruise Lines), Customer Services Director (Princess Cruises), First Purser (past cruise industry title)

Job Description:  Oversees the Customer Relations Manager, Financial Controller, and Shore Excursions Manager.

Experience and Skills Required:  Candidate should have at least five years of management experience in a cruise line or luxury hotel environment.

Typical Rank:  3 to 3 1/2 stripes

Average Salary:  $5,000 to $7,000 per month

Customer Relations Manager

Other Job Titles:  Customer Relations Manager (Princess Cruises), Assistant Guest Services Manager (Carnival Cruise Lines), Guest Services Manager (Royal Caribbean)

Job Description:  Manages the guest service team to achieve optimal passenger service. The Customer Relations Manager enforces policies and procedures for front desk cash handling.

Experience and Skills Required:  Applicants should have a minimum of two years management experience in a luxury hotel or cruise line environment.

Typical Rank:  2-Striped Officer

Average Salary:  $2,500 to $4,000 per month

Financial Controller

Job Description:  Manages the financial controls and accounting functions of the vessel. This person provides the financial reporting to the Hotel Director. The Financial Controller manages credit card and cash transactions. This position oversees and trains the Front Desk Supervisor as well as the Night Manager/Auditor.

Experience and Skills Required:  Applicants should have a minimum of two years management and financial accounting experience in a luxury hotel or cruise line environment.

Typical Rank:  2-striped officer

Shore Excursion Manager

Job Description:  Manages the shore excursion desk; Books shore excursions for guests; Supervises the Shore Excursion Assistants; Handles and resolves guest complaints; Liaises with shoreside tour operators.

Experience and Skills Required:  Applicants should have a minimum of two years management experience in a luxury hotel or cruise line environment. Candidate should also have experience working as a Shore Excursion Assistant or similar.

Guest Services Supervisor

Other Job Titles:  Guest Services Supervisor (Carnival Cruise Lines), Front Desk Supervisor (Princess Cruises), Front Desk Manager (Royal Caribbean).

Note:  Most cruise lines also have a job called Night Manager or Night Auditor which a Guest Services Supervisor will rotate on.

Job Description:  The Guest Services Supervisor addresses guest complaints and provides resolution; Supervises, trains and motivates the Guest Service Associates; Oversees administration duties that are complete by Guest Service Associates.

Experience and Skills Required:  Minimum one year of front desk supervisory experience on a cruise ship or luxury hotel.

Typical Rank:  One-striped officer

Average Salary:  $1,800 to $3,000 per month

Documentation Officer

Other Job Titles:  Documentation Officer (Royal Caribbean, Celebrity Cruises); Administration Officer (Princess Cruises)

Job Description:  The Documentation Officer is responsible for preparing documents for port authorities such as Customs and Immigration. This position also prepares much of the correspondence that is sent to passenger staterooms such as disembarkation information.

Experience and Skills Required:  Prior experience in the Customer Services Department of a cruise ship or a luxury hotel; Proficient with Microsoft Office.

Shore Excursion Assistant

Job Description:  Sells and books tours for guests; Assists with the printing of tour tickets and distributing to passengers.

Experience and Skills Required:  Knowledgeable about the tours offered; Customer service and sales experience required; Prior shipboard experience preferred.

Average Salary:  $1,800 to $3,000

Dive Instructor

Other Titles:  Dive Instructor (Royal Caribbean)

Job Description:  The Dive Instructor coordinates the vessel’s Sea Trek program both on the ship and on the islands. This position guides tours, provides dive and snorkelling instruction, and promotes rental equipment on the RCCL private islands.

Experience and Skills Required:  Candidates must have at least 50 scuba certifications that qualify for the PADI Open Water Scuba Instructor certificate.

International Host

Other Job Titles:  International Host (Royal Caribbean, Celebrity Cruises), Multilingual Internship (NCL)

Job Description:  The International Host assists passengers with translation services. This position provides translations for printed material such as shore excursion pamphlets, menus, and the onboard activities newsletter. The International Host also serves as a translator for public announcements and for communications between the Documentation Officer and customs and immigration officials.

Experience and Skills Required:  Candidate must speak and write fluently in English, Spanish, Italian, German, and French. Previous customer service experience is an asset. Post secondary education is preferred.

Average Salary:  $900 to $2,000 per month

Guest Services Officer

Other Job Titles:  Guest Services Associate (Carnival Cruise Lines), Customer Services Agent (Princess Cruises), Junior Assistant Purser (old cruise industry title)

Job Description:  Guest Services Officer’s goal is to provide guest satisfaction. They must answer guest questions, resolve passenger complaints and provide front desk services. Front desk services include registering guest credit cards, processing account payments, and exchanging currencies.

Experience and Skills Required:  Candidate should have at least one year experience of cash handling and customer service in a banking, cruise line or luxury hotel environment; Applicants must have a good understanding of exchanging currency; Additional languages such as Spanish, French, Italian, German, or Portuguese is preferred.

Other Job Titles:  Printer (Princess Cruises), Guest Communications Officer (Disney Cruise Line)

Job Description:  This position is responsible for all print media such as daily ship newsletter, menus and shore excursion pamphlets.

Experience and Skills Required:  At least four years of experience in desktop publishing coupled with a post-secondary school education in desktop publishing or computer graphics; Skills should include related computer software knowledge such as Indesign and Photoshop.

Average Salary:  $1,000 to $2,000 per month

Inventory Manager

Other Job Titles:  Inventory Manager (Royal Caribbean, Celebrity Cruises), Hotel Storekeeper (Princess Cruises)

Job Description:  Manages the hotel operation’s inventory and storeroom to ensure the business needs of the ship.

Experience and Skills Required:  Previous experience as a storeroom supervisor is preferred.

Average Salary:  $2,000 to $3,000 per month

Assistant Inventory Manager

Other Job Titles:  Assistant Inventory Manager (Royal Caribbean, Celebrity Cruises), Assistant Hotel Storekeeper (Princess Cruises)

Job Description:  Assists the Inventory Manager with his duties.

Average Salary:  $800 to $1,000 per month

Job Description:  Responsible for hand delivering the internal mail around the ship.

Experience and Skills Required:  This person must be very organized and able to work independently.

Average Salary:  $600 to $800 per month

Hotel Clerk

Job Description:  Provides administrative assistance to the guest services department

Experience and Skills Required:  This person must have above average administration skills as well as a fast typist; must be proficient on computers with experience in Microsoft Office.

Average Salary:  $1,000 to $1,500 per month

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What Are the Duties of a Purser on a Cruise Ship?

By Alice Nichols

A Purser is an important member of the cruise ship staff who is responsible for a variety of duties related to the management and operations of the ship. The Purser’s Department is responsible for providing administrative support to all departments, ensuring that all the necessary paperwork and documentation are completed accurately and in a timely manner.

Additionally, they are responsible for managing the financial aspects of the ship, such as accounts receivable and payable, payroll, budgeting, and accounting. In addition to these duties, they also help manage guest services, such as passenger registration, onboard activities and entertainment, food services, customer service inquiries, and disembarkation procedures.

The Purser is also responsible for providing guests with accurate information about their cruise experience. This includes informing guests about various onboard amenities such as restaurants or shows available on board.

They are in charge of creating a safe atmosphere by monitoring passenger behavior and following safety regulations. The Purser’s Department is also tasked with keeping track of passengers’ passports and visas in order to facilitate smooth disembarkation procedures.

The Purser may also be asked to assist with other tasks related to the overall operation of the ship. This could include providing assistance in medical emergencies or handling any disputes between passengers or crew members. Additionally, they are often asked to provide guest services such as helping passengers find their cabin or responding to general questions about their cruise experience.

Conclusion:

As one can see from this article, there are many duties that a Purser must fulfill on a cruise ship. From managing financial aspects of the ship to providing accurate information about onboard amenities and assisting with medical emergencies – the Purser plays an important role in making sure that guests have an enjoyable experience while on board. The Purser’s Department is an essential part of any successful cruise line operation.

7 Related Question Answers Found

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Junior Payroll Purser (Cruise Ship)

• Location: Miami Beach, Florida
• Salary: Neg
• Job type: Permanent
• Category: Seagoing Services
• Job Reference: 102766
• Posted on: 13 Dec 2019

Junior Payroll Purser (Cruise Ship) - $ Competitive salary per month on board

POSITION SUMMARY Reporting to the Crew Payroll Manager this position is fully dedicated to assist with the overall Payroll Process and all financially related crew services. Maintains the integrity of the Gratuity Liability Account including but not limited to the accurate balancing, collection and distribution of all gratuities. Responsible for collecting and compiling payroll data to calculate and maintain payroll records.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas.
• Assists the Crew Payroll Manager with the complete Payroll process. Reviews, inputs and posts all balanced gratuity data to payroll records. Ensures that all Gratuities are accurately balanced and posted to crew’s payroll records. Assists the Crew Payroll Manager to ensure the accurate accounting and disbursal of all gratuity payments to crew. Ensures zero discrepancies on a payroll basis.
• Prepares and balances the Gratuity Workbook and ensures that all the designated Managers are fully trained in the company’s approved Gratuity Workbook procedures and are fully compliant in their respective areas.
• Ensures that all Sign Off crew are accurately paid to include wages, gratuities and overtime.
• Assists the Crew Payroll Manager with all Crew charging statements upon request and on payday. Assists with the preparation of reports regarding the charges made by shipboard employees to submit to all managers to ensure the prompt collection of charges.
• Effectively administers operational guidance and support to the Human Resources Team as necessary, through synergetic communication of Crew issues. Confers with the Crew Payroll Manager to implement improvements and revisions to processes in the Crew Office.
• Maintains the confidentiality of all crew related information and any financial transactions made by the Crew.
• Maintains a safe, secure and healthy environment by enforcing organizational standards, procedures, and legal regulations. Attends mandatory Crew and Guest Safety drills as required, including meetings, training activities, courses and all other work-related activities, including Port Duties as assigned. 
• Performs related duties as required. This position description is not intended to prescribe the only duties to be performed by this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.

QUALIFICATIONS

• Minimum one year experience in a payroll or accounting processing position within the hospitality industry or financial institution.
• Ability to work independently as well as part of a closely-knit team.
• Ability to work with and maintain confidential documentation.
• Ability to excel with reconciliation, functions and formulas relating to cash handling.
• Proven customer service skills to interact appropriately with guests and crew in a considerate, professional and positive manner by showing concern and listening actively.
• Ability to communicate tactfully with guests and crew, divisional managers and shipboard employees to resolve problems and negotiate resolutions.
• Ability to operate basic office equipment, including calculators, typewriters, telephones, computers and copy machines.
• Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Excel, Word, and PowerPoint.
• Completion of high school, basic education or vocational training equivalency preferred.

Language Requirements:

Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, Supervisors and co-workers.

Physical Requirements:

While performing the duties of this job, the shipboard employee is regularly required to stand, walk, use hands to touch, handle, or feel, reach with hands and arms, talk or hear, and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All shipboard employees must be physically able to participate in emergency life saving procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency including the lowering of lifeboats. Ability to lift and/or move up to 50 pounds.

This is an excellent opportunity to join one of the world's leading Cruise lines and become part of an outstanding multi-cultural team that continues to win awards in all categories.

Please contact us to discuss current rotations and salary levels. We are arranging interviews now so please apply as soon as possible to be considered.

ARM Maritime; Your First Port of Call.  

Work Experience Requirements

All applicants must have previous experience in working on ships.

Language Requirements

Good knowledge of the English language is required.

Certificates and Qualifications

Mandatory STCW certificates are required from all applicants. Please sign up for STCW courses and obtain the certificates if you don't have them yet.

Click to find STCW courses near you...

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Second Purser

Minimum Requirements

• Must have all STCW certificates
• Valid Passport
• Previous cruise experience is preferred (previous 5* hotel expereince will be considered)

Job Summary

• Commit to the Company’s Core Values – flawless execution, dedication to family & community, spirit of entrepreneurship, financial excellence and environmental stewardship.
• To maintain communication between the ship and port authorities, providing smooth daily clearance in the different ports of call for arrival and departure.
• Ensure that guests are traveling with the proper documentation.
• Assist Chief Purser with finance and administrative tasks.
• Supervise reception desk and carry out audits on front office finances, reporting and cash.

Responsibility and Authority

• Demonstrates a genuine concern for guests’ wellbeing at all times;
• Pro-active approach to problem solving;
• Ensuring staff training, development and knowledge throughout concession outlets is maintained at optimum levels to facilitate the guests’ experience.
• Inbound and outbound clearance of vessel, passenger visa requirements, maintaining port requirements files, pre arrival advise to port agents, manifest distribution and port telex;
• Communication of Departure Manifests by email upon sailing from ports of call.
• Compiling, and forwarding all Visitor Requests to Security and ports of call, as well as providing name for docking spots;
• Maintaining Food and Beverage Cost Control Document (Victualling);
• Updates Non Revenue File for Housekeeping, Hotel Controller and Night Auditor;
• Sends Non Revenue Discounts to Internet Manager, Spa Manager & Boutique Manager, Assistant Purser
• Prepares Kosher Wine Amenities Request for onboard Sabbath Services
• Coordinates sending of Safety Letters with Assistant Pursers
• Charging Concessionaires for Office Supplies Consumption
• Prepares Port Authorities Requisition
• Updating monthly POB (Passengers on Board) Documents;
• Updated Voyage Report Daily
• Compiling and ensuring all Material Landing Manifests are completed accurately and forwarded in a timely manner to relevant port authorities;
• Logging hotel beverage spends and ensuring integrity versus system account postings and signatories;
• Reservations on staterooms for non revenue guests and maintaining non revenue log for housekeeping and night auditor;
• Arranging transport and accommodation for Guest Entertainers;
• Preparation of various files for new cruises, assisting Executive Concierge with embarkation duties and ensuring front desk is prepared for embarkation;
• Prepares and balances amenities;
• Prepares and distributes Special advise list;
• Reports no shows to Company head office;
• Collects and sends all courier packages to head office;
• Coordinates Purser on Duty Schedule
• Prepares EOC Filing
• New cruise preparation after Chief Purser loads cruise form NVS – addition of guest entertainers, cancellation of back to backs;
• Coordinates all administration for back to back guests and supervises Assistant Purser with sending of letters, etc.
• Providing foreign currency to Front Office Staff and forecast money orders to be passed to Chief Purser;
• Weekly Audit front desk cash floats;
• Daily audit check on front desk cash handling;
• Monitoring open cash balances from guests ensuring all guest accounts are set up in accordance with Company Standards;
• Controls credit card authorizations and referrals and communication with guests on corrective action;
• Supervise sending of declined credit card letters an open balance cash letters sent by Assistant Purser and monitors all reports.
• Responding to Company Accounting on past guest account queries;
• Supervise the Bingo Calculations, verify postings forward to Chief Purser
• Performs all other duties as requested by supervisor.
• Facilitate the training of Front Desk Staff in financial aspects of the operation;
• Coach and support Assistant Purser in daily operation and where requested will facilitate additional training of Assistant Pursers for progression;
• Trains, coaches and leads crew to consistently superior levels of performance;
• Communicates standards of performance to employees;
• Ensures adherence to the company defined appraisal system;
• Creates and maintains a positive work environment;
• Models excellent leadership behavior;
• Fosters teamwork within all departments onboard;
• Promotes, participates in and actively suggests enhancements of the Signature Service program.

Education and Experience

• MS Office Suite
• Fidelio Cruise including (but not limited to) modules:
• Micros Fidelio Point of Sale
• NVS – Visual Reservation System
• Hospitality Background preferred;
• Travel industry and previous shipboard experience required;
• Experience in front office, revenue operations and crew operations preferred;
• Knowledge of Clearance and Port Regulations preferred;
• Understanding of the highest level of service;
• Excellent administrative skills;
• Strong leadership skills and practice "leadership by example";
• Outgoing personality, open minded and flexible;
• Ability to work in an international environment;
• Ability to perform well under pressure;
• Excellent appearance and excellent social skills;
• Well organized;

STCW Certificates

You will need valid STCW certificates to apply for this position. Find an STCW course near you .

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