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Worldwide msc international, msc cruises introduces revolutionary new shipboard property management system - otalio.

• The new technology automates onboard administrative tasks thus allowing remote management by shoreside teams

• Former Costa Cruise Ship to Accommodate Police Force During G7 Summit

Passenger Overboard on Icon of the Seas

• NCL Reduces Housekeeping Staff by 500 During Major Department Overhaul
• Royal Caribbean Expands Free WhatsApp Voice and Introduces Affordable Wi-Fi Package for Crew
• Staff Member Medically Evacuated from Sun Princess

Latest news related to MSC Cruises and articles submitted by crew members. Find out insight stories from the other side of the MSC cruise ships told by the crew.

Four Arrested for Alleged Rape on MSC Seaside

Italian police have arrested four young passengers for the alleged rape of an Italian woman on board the cruise ship MSC Seaside in the port of Genoa. The incident reportedly took place while the ship was en route from Marseille to Genoa. The Genoa border police conducted the investigation, identifying the alleged perpetrators.

MSC Cruises Announces Record Cruise Season in Bari with 4 Ships

MSC Cruises has announced a record-breaking cruise season this year with four ships setting sail from Bari for the first time. The cruise line has enhanced its presence with the arrival of MSC Armonia on May 12.

Emirates and MSC Cruises Renew Partnership for Two More Seasons

Emirates and MSC Cruises announced the extension of their partnership for an additional two seasons, further reinforcing Dubai’s as a significant hub for cruise operations. This partnership was announced at the Arabian Travel Market (ATM) in Dubai, UAE, and builds upon a decade-long collaborative relationship.

MSC Foundation and MSC Group to Build New Hospital Ship for Mercy Ships

The MSC Foundation and MSC Group in collaboration with Mercy Ships International announced a new initiative to construct a brand new hospital ship to expand healthcare services in sub-Saharan Africa. This initiative represents a significant commitment to improving healthcare accessibility and surgical education in sub-Saharan Africa, addressing critical needs and building sustainable local healthcare infrastructures.

MSC Cruises Explains New Crew Laundry Policy Following Successful Pilot on Two Ships

Following our article on MSC Cruises new laundry policy for crew members , the cruise line contacted Crew Center to provide additional background, and to clarify the reasons behind implementing the policy. After successful pilot tests on MSC Divina and MSC Euribia, MSC Cruises has officially introduced a new laundry policy for its crew members.

MSC Cruises Implements Controversial New Laundry Policy for Crew Members

MSC Cruises has introduced a stringent new laundry policy for its crew members, significantly limiting their ability to wash personal items on board. Under the new guidelines, crew members are restricted to washing a maximum of ten personal items twice per week, with all laundry to be monitored and managed by designated crew laundry personnel.

MSC Cruises Private Island to Temporarily Close for Renovation

MSC Cruises has announced the temporary closure of Ocean Cay, its private island in the Bahamas. The island will undergo extensive renovation and expansion from April 7th to May 22nd, 2024, in which there will be no ship calls. The temporary closure has led to the adjustment of over 30 cruises, with alternative destinations such as Nassau and Freeport.

MSC Cruise Ship Detained in Barcelona Due to Visa Issues

The cruise ship MSC Armonia, with approximately 1,500 passengers on board, is currently detained in the port of Barcelona. The detention is due to 69 Bolivian passengers being unable to disembark because of allegedly carrying invalid visas for entry into the Schengen area. The ship departed on 18-day voyage from Santos, Brazil with scheduled stops in several Mediterranean ports.

SSC Napoli And Msc Cruises Launch Limited Edition Jersey

SSC Napoli and MSC Cruises, as the Main Global Partner of the Italian Serie A champions unveiled the exclusive "Everywhere Jersey." Following the launch of the Home and Away kits in July aboard the MSC World Europa, the club from Naples reinforces its strong relationship with the global cruising giant by dedicating their fifth season kit to the maritime theme.

MSC Cruises to Host Naming Ceremony for MSC World America in Miami

MSC Cruises announced the naming ceremony of their newest flagship, MSC World America, will be held on April 9, 2025, at their new PortMiami terminal, marking their commitment to Miami and the North American market. The event will feature a series of onboard events to showcase the megaship's offerings. Guests will enjoy a celebratory sailing to the line's private island, Ocean Cay MSC Marine Reserve, with overnight stays, a lighthouse show, and a beach party.

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Human Resources

Crew hr senior manager - switzerland, geneva.

JOB NUMBER: JB04145

VACANCY NUMBER: ADV05017

SHARE: https://www.careers.msccruises.com/vacancy/ADV05017/crew-hr-senior-manager-geneva

ORGANIZATION: MSC Cruises S.A.

BUSINESS AREA: Office

LINE MANAGER: Head of Crew Experience

The Crew HR Senior Manager is the first point of contact for the HR Team onboard across the fleet and supports the, in all matters related to the management of our crew. The Crew HR Manager works closely with the corporate Crew HR Teams across the sites, the Hotel Operations Team and the New Building & Refurbishment Teams to enhance and provide the best experience for our crew.

JOB PURPOSE

Key accountabilities.

1.Support HR Team onboard – 50%

• Recruitment, onboarding, training and performance management of HR Directors & HR Specialists (ca 70 people).

• Point of reference for HRDs for Well Being and ad hoc topics.

• Supervision of the Travelling Fleet Supervisors (scheduling, expenses, questions, connection with other departments to finalize projects, etc.).

• Regular onboard visits to ensure implementation of projects (1w every 6w max).

2.Crew Welfare / BETTER Project continuous  implementation – 30%

• Administration and reporting on all surveys, both routine - BETTER Quarterly survey & Yearly Write to the CEO survey – and ad hoc.

• Link with Employee Engagement for all activities (Long Service Awards, festivities, new builds party, Christmas packs and raffles, etc.) and close monitoring of the Welfare Accounts on ships.

• Implementation and follow up with Refurbishment and New Builds: hair waves, restyling crew areas, offices, new builds, etc.

• Continuous improvement of crew discounts and crew benefits.

• Follow up of new wellbeing and engagement activities onboard (HRS scope) and cooperation with Crew Pursers onboard.

3.Policies & ad hoc – 20%

• Liaise continuously with IT Department for improvements of Pelago and new implementations (e.g. end of contract survey, couple allocation, etc.).

• Ensure implementation and review of all new policies and procedures and processes (onboarding for managers, inductions, HR handbook, transshipment policy, internal mobility, temporary assignment, etc.).

• Ad hoc support for projects and other activities (e.g. check in/out on Infoship, crew laundry, disembark meeting, etc.).

QUALIFICATIONS (skills, competencies, experience)

• Master's Degree in Human Resources or Psychology.

• 10+ years’ experience as HR Director onboard of cruise ships.

• At least 1 contract as HR Director onboard MSC Cruises ships.

• Good knowledge of MSC HR onboard procedures and in-depth knowledge of international maritime law (MLC and TAC).

• Good knowledge of MSC organisational structure for onboard functions.

• Excellent communication and interpersonal skills, capable of working with diverse teams and cultures.

• Total attention to detail.

• Demonstrated ability to handle confidential information with discretion and maintain a high level of professionalism.

• Strong decision-making skills with proficiency in Excel or other data analysis tools.

• Fluency in English is required, any other language is an advantage.

VISA REQUIREMENTS (if any)

EU Passport or Right to work in Switzerland.

In the course of our recruitment and selection process, we may make your Personal Information available to third parties such as recruitment agency, intermediaries and other business partners.

MSC Cruises is the world‘s largest privately-owned cruise company and the number one cruise line in Europe, South America, South Africa and the Gulf. A game-changer in the world of cruises, MSC has built a global reputation as an innovator and has one of the youngest cruise fleets. MSC Cruises is a family-owned and family-run Company headquartered in Geneva, Switzerland and It is part of the MSC Group, which encompasses world-leading maritime companies. As a family who has found its fortunes at sea for over 300 years, protecting the oceans and the communities that we visit is a top priority for us. Having embarked on a never-ending journey of continuous improvement, MSC Cruises has integrated environmental stewardship in all aspects of its operations. This commitment lies at the very heart of our business. We employ over 30,000 people worldwide. MSC Cruises is part of the MSC Group, which encompasses world-leading maritime companies.

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