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• Veena World

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Veena World has a rating of 2.3 stars from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. Veena World ranks 307th among Tours sites.

“Amazing Traveling Experience”

It was nice experience, value for money. Variety of game options just good for a day outing. It would have been complete if boating was available at all times. There is natural lake adjacent to the property which could have been used. Staff was co-operative and does their job very well.The mud bike and cycling laps were too small. I wish cycling can be extended as complementary and if they could dedicate more space for it. Food was very good. Overall a great place to hang out. Thanks to the management and staff for maintaining it well.

“PATHETIC CUSTOMER SERVICE - AVOID VEENA WORLD AT ALL COSTS!”

PATHETIC CUSTOMER SERVICE - AVOID VEENA WORLD AT ALL COSTS! One of my relatives booked an Europe trip 3 years ago with Veena world. Unfortunately, the trip was cancelled by Veena World due to Covid-19 outbreak. After taking the complete booking amount, Veena world promised to plan them in the next tour once the tour resumes. My relative was quite understanding, agreed to the proposal and patiently waited for Veenaworld to resume their tour operation. In 2023 Q1, Veenaworld planned them on a tour starting May 2023 at last minute without reserving adequate time for visa processing. Unfortunately, at last minute(in Apr) visa application got rejected. Frustrated with this poor planning by veenaworld and the never-responding customer service, my relative decided to cancel the tour. Since then, she is being totally ignored by Veenworld. Customer service is totally un-responsive (neither responds to her email nor picks her call). She is still awaiting for a fair refund from Veenaworld. I feel that Veenaworld is just a SCAM given the experience that my relative is going through and also based on the worst review I read everywhere. REFRAIN FROM USING ANY OF THE SERVICES FROM VEENA WORLD. I hope the management of veenworld notices these concern and take fair measures, if they still want to be in business.

Reviews (13)

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Tip for consumers: PATHETIC CUSTOMER SERVICE - AVOID VEENA WORLD AT ALL COSTS !

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Veenaworld Reviews

I am writing this review regarding my overall experience about my Jammu Kashmir tour with veena world- tour ID number JKHL150524/B .

• The tour detail itinerary given to us in that different hotels were mentioned like

i) Aziz palace houseboat but we were given Cosmo houseboat which was dirty like hell and had pathetic experience.

ii) In Pahalgam we were said we will be staying in hotel hill park but we were given hotel maharaja where there was no privacy and everyone can see through from the window from outside even after using the curtains.

iii) In Srinagar we were said that we will be staying in hotel grand Jhelum but we were given hotel zamrud opposite dal Lake.

I am stating this because I was travelling with my brother and the tour details about my hotel stay was given to my family back home but since veena world changed the hotels and didn't inform us through any email or phone call we were not updated about the change in hotels before hand and hence our family felt misguided because of it.

• There was a clear discrimination between guests where every single person on the tour paid the same amount but still there was discrimination because some guest were given good quality houseboats which were clean but the houseboat in which we were staying was not just dirty, the bed sheet as well as the covering sheet and pillows were dirty also, even the towel given by the hotel staff where stinking with body odour as if used towels were dried and given to us.

This experience was really heartbreaking and felt really bad for paying such a huge amount for the trip and getting such a treatment plus the tour manager was not available at the houseboats as he was staying in some different place so we couldn't make a direct complain to him as well as the phone networks were low in Kashmir and hence we could not even complain over the phone to him. Next day we had to check out from the houseboat hence we thought of not discussing it with him and spoiling our mood for the trip.

The food given to us was same as we get in any other regular visiting restaurant. Not even a single Kashmiri cuisine was included except the Khawa and phirni when asked about it the hotel staff as well as the tour manager said the whole menu for the guests comes from Veena World team hence it cannot be replaced or changed here also we were very disappointed and felt like we wasted our money by joining veena world tour.

Now talking about the sightseeing where we were shown an exciting sightseeing offer on paper like gondola ride and Gulmarg but the same was not available as the gondola ride tickets were not booked, and when discussed with tour manager we came to know that for even the past few earlier tours of Kashmir the gondola ride tickets were not booked. So my first point is if veena world team know that gondola ride tickets are never booked from their end why unnecessary they excite tourist or attract them for their Kashmir tours stating gondola ride on their tour package, and then they refund Rs 2000/- per person for the gondola ride cancellation and show some different tourist spot instead of it like sonmarg, here my point is at least you take us to see Gulmarg where we can play in the snow as there was literally a small amount of snow patch in chandanwari where we were taken to play with snow and that too it was a hard snow and not a snow to be played with here also I was very very disappointed as I visited Kashmir for the first time and my wish was to play in the snow for which i paid such a huge amount and felt like my whole money is wasted.

Veena world mentioned in their itinerary that they were going to show us saffron fields but they didn't clearly stated that saffron doesn't grow in this season and they will be just showing us the empty fields with grass on it just like we see in any other farm as there were no saffron flowers or plants over there , just a sign board on the highway stating "world's best saffron grows here " and we were asked to take photograph with that sign board which I felt stupidity , I feel either miss Veena is taking the guest for granted or thinking that guest are fools by misguiding every word or manipulating or hiding correct information in their itinerary.

We were told that we will be shown walnut plantation but those walnut trees were shown to us via bus while travelling saying "look outside those are walnut trees "that's it. we were not even able to see what walnut tree leaves look like through the running bus , I was very disappointed here also.

We were not shown Nehru park which was mentioned in the itinerary of Veena World tour.

The only good thing that happened was the other guests that joined the same tour were having good Vibes and felt happy to stay with them in the overall tour, also the other good thing that happened was the beautiful scenic beauty which we saw in Kashmir ...that's it.

we were not given gondola ride but as it is said in Marathi that "this was a gandavleli trip by veena world" and i was very disappointed by the trip , also to be mentioned that this is not my first trip with veena world but it might be my last one after getting such a disappointing experience and I will surely share my experience with other people like my friends or colleagues or even known peoples so that they don't join veena world team ever and face such disastrous experience.

Last but not the least God bless those who trust veena world and their fake promises which they mention in their tour itinerary

Thank you .

Smita Ranpise

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MY DAUGHTER HAD BOOKED A EUROPEAN TOUR FOR HERSELF ON 25th JUNE 2024 IN A ALL WOMENS TOUR BUT THERE WERE ONLY 7 ENTRIES SO I WAS TOLD THAT IT WOULD GET CONVERTED IN TO A GROUP TOUR ON THE SAME DATE, BUT ON ASKING TODAY I WAS TOLD THAT THE GROUP TOUR IS FULL AND YOU HAVE TO TAKE A TOUR ON 27th JUNE, BUT ON PAYMENT OF 25K EXTRA. DUE TO NO FAULT OF MY OWN, THE LADY AT THE RECEPTION TOLD "BUT YOU GET MANY MORE COUNTRIES TO SEE IN THIS GROUP TOUR" BUT I WAS NOT COMPLETELY SATISFIED

NO PROPER RESPONSE FROM THEIR END AS WELL

I hope this letter finds you well. I wanted to take a moment to express my sincere gratitude for the fantastic tour experience you provided recently. From start to finish, it was an adventure filled with unforgettable moments and enriched with knowledge about the places we visited.

Firstly, I must commend your team for their professionalism and dedication throughout the tour. From the tour manager, knowledgeable guides to the courteous drivers, everyone played a pivotal role in ensuring our comfort and enjoyment. Their enthusiasm and passion for the destinations were palpable, making the experience all the more engaging.

The itinerary you crafted was well-balanced and allowed us to explore each location thoroughly while also leaving room for relaxation and leisure. I particularly appreciated the variety of activities included, catering to different interests and preferences within the group. Whether it was historical sightseeing, culinary delights, or adventurous excursions, there was something for everyone to enjoy.

First and foremost, I must commend Mr. Vithal Kulkarni, our salesperson in Bangalore, for his outstanding service. His professionalism, cooperation, and ever-present smile made the booking process a breeze. He was always prompt in addressing our queries and ensuring that all our requirements were met, setting a high standard for customer service.

Furthermore, I want to extend my gratitude to Mr. Santha Venish for his efficient handling of the Schengen visa documentation. Thanks to his efforts, everything proceeded smoothly, allowing us to focus on the excitement of the upcoming tour without any worries.

The coordination with the ticketing team for domestic flights was seamless, thanks to your team's diligent efforts.

The pre-tour meeting conducted via Zoom was incredibly helpful, providing us with valuable information and addressing all our queries comprehensively. It was evident that your team prioritizes customer satisfaction and goes above and beyond to ensure a smooth and enjoyable experience for all travelers.

I must also highlight the exceptional performance of Mr. Chethan, our tour manager. His energy, cooperation, and extensive knowledge greatly enhanced our tour experience. He was always approachable, attending to our needs with a smile and ensuring that everything ran seamlessly from start to finish. His proactive communication before the tour, as well as his assistance at check-in and immigration counters in Mumbai, Frankfurt, Paris, Roma and Zurich were invaluable and greatly appreciated. He truly went above and beyond to ensure our comfort and satisfaction.

The tour itself was meticulously planned and executed, with excellent accommodations, meals, and transportation arrangements. We appreciated that Veena World includes everything in their tour packages, alleviating the need to spend additional money on extras.

Appreciation for Swift Resolution of Tour Bus Issue

During our journey, we encountered an unexpected issue with the tour bus that required immediate attention. Despite our tour manager's efforts, the problem persisted, causing some concern among the travelers. In a moment of quick thinking, I decided to reach out to the Veena World office in Mumbai for assistance. To my surprise and delight, both the Veena World office and our tour manager collaborated swiftly to resolve the issue. Within a matter of hours, they worked together to ensure that the tour bus was repaired, allowing us to continue our journey without further disruption.

I cannot emphasize enough how grateful I am for the prompt and effective response from both the Veena World office and our tour manager. Their professionalism, dedication, and commitment to customer satisfaction were truly commendable. Their coordinated efforts not only alleviated our concerns but also demonstrated Veena World's unwavering commitment to ensuring a seamless and enjoyable travel experience for its customers.Please convey my heartfelt appreciation to the entire team involved in resolving this issue. It is moments like these that truly highlight the exceptional service and support that Veena World provides to its customers.

Thank you once again for your outstanding assistance and dedication to ensuring our tour proceeded smoothly.

However, I would like to provide some constructive feedback on areas that could be improved:

Domestic travel booking: As travelers from Bangalore with a crucial flight from Mumbai to Paris, we felt a bit anxious about potential delays. Having a contingency plan in place, such as booking an early flight from Bangalore to Mumbai as a backup, would have provided us with peace of mind.

Local dishes promised during meals: During the pre-tour meeting, it was mentioned that local dishes would be included with all lunches and dinners. Unfortunately, this was not consistently delivered, and we missed experiencing the local cuisine as expected.

Time allocation in Rome: Our time in Rome felt rushed, especially considering our early morning international flight the next day. We arrived late in the evening, had a quick dinner, and barely had any time to explore the city or visit Vatican City, which was nearby. Adjusting the itinerary to allow for more leisurely exploration would have been appreciated.

Suggestion for Implementing a Loyalty Program; As loyal customers, we often find ourselves recommending Veena World to friends and family, eager to share the unforgettable experiences we've had. It got me thinking about how rewarding it would be to have a loyalty program in place for your esteemed customers.I wanted to suggest the implementation of a loyalty program that rewards customers for their continued support and referrals. For example, every time we book a tour with Veena World or refer someone to your tours, we could accumulate loyalty points. These points could then be redeemed for discounts on future tours, exclusive perks, or even special gifts. A loyalty program not only adds value for existing customers but also serves as an incentive for new customers to choose Veena World for their travel needs. It fosters a sense of appreciation and belonging among your loyal customer base, further strengthening the bond between Veena World and its clients.

I believe that implementing a loyalty program would not only enhance customer satisfaction but also contribute to the continued success and growth of Veena World. I look forward to seeing this suggestion considered and potentially implemented in the near future.

Overall, these are minor areas for improvement in an otherwise fantastic tour experience. We thoroughly enjoyed our time with Veena World and would not hesitate to recommend your services to others. Thank you for your attention to this matter, and please do not hesitate to reach out if you would like to discuss this further.

I'm pleased to say that we would rate the tour at 8.5 out of 10, a testament to the overall quality of the experience.

Thank you once again for a memorable journey.

Warm regards,

Thilakan and Jeeja

YOUR RATING ON

It’s amazing experience to travel with Veena world for the first time. From booking till tour end the support is marvellous.

Special thanks to Tour Manager Kaustubh for his friendly attitude and cooperation. He is an amazing person to be a tour manager.

Very bad experience. Rooms and food not good.Tour operator also not proper.After so many complaints no resolutions.Whole trip is disaster.

Its very good product and it has many benefits and I suggest evry one to use these type of hood products which will improve their requirements

Please avoid veena world because it's Full off time waste. It's not satisfied anymore and any thing.

PATHETIC START BY TOUR MANAGER (Prasad Chavan)

Once we reached to Srinagar the tour manager has started tour with negative statements in spite he has to say it positively that although weather is not good we can enjoy the tour.

Stay at houseboat: WORST NIGHTMARE. Very very cold. No security and privacy. Also allocated separate small houseboat to 3 families which is very bad and smelly.

Food quality was bad and 70% of people faced the food poisoning and bad stomachache due to this. (check with other tour members pls)

Pick and drop from one boat loaded with heavy luggage (here tour manager can take decision to drop luggage in one boat and other boats for the tourists). DIRECTLY playing with guests' life.

Hotel Room: NO Privacy at all and everyone can see the room from outside.

Tour manager has not given proper information about site scenes and also has not provided add-ons ( like Maggie and all on that places properly, provided it at last day but has to provide as per itinerary)

Asked few questions to tour manager and answers will be like this :

Guest: How to go to Sonamarg from here?

Manager: Go straight and turn left Sonmarg will come (sarcastically smiling)

Guest: Tea is not good today?

Tour Managers Answer: This is not your home to get the tea like home.

We are not here to entertain tour manager we paid high cost to Veena World so we can’t expect answers like this.

Tour manager initially allocated one room to us and due to something our family reached last. They have Directly changed the room numbers allocated initially. The hotel room is very small and bedsheets are too dirty (I took photographs of the same as well if you need it )

Hotel at Sonmarg: Hotel room is good but NO HEATER WORKING in minus 15 temperature.

Food: VERY VERY bad and no action was taken by your manager after complaining it.

Hotel room: NO Privacy at hotel room. When we open curtain of the window CRPF base camp was there so no privacy. Food was OK OK but no cleanliness and my bathroom was blocked and the water was not going.

We have got ice cream add on, Popcorns and Maggie on same day it should be designed separately because of some reason in iternary .

Just showed the gardens and local site scenes without proper information and enjoyment .

I am regular customer of Veena world and I NEVER expected this from well known company like Veena world. As per my opinion the Tours success depends on how tour manager deals with situations and not only show and tick itinerary mentioned in your. This time I feel bad that I booked Veena World tour!!!

I never book Veena World tour further due to this experience!!

Veena World's handling of my canceled trip was nothing short of a nightmare. They made an error that led to the cancellation, yet when I sought a refund, they fell short of providing the full amount. It's disheartening to see a company shirk responsibility for their mistakes.

To add insult to injury, they failed to refund the airline ticket prices, leaving me with a significant financial loss. The lack of transparency and empathy in their customer service process is deeply troubling. I expected more from a travel company that claims to prioritize customer satisfaction. Unfortunately, Veena World has left me with a bitter taste and a cautionary tale for anyone considering their services.

I just came back from my tour of Central & Eastern Europe today, and I have a few things to say about the whole experience.

If I have to summarize the experience in just one word, I would choose the word ' irritating'. I'll explain why below.

There were plenty of points to complain about.

Let's start with my experience with the Borivali office staff.

No call backs, no responses and no proper conveying of important information. For example we were never told that Vienna was cancelled from our itinerary and that the Warsaw city tour was rescheduled on the day of our arrival. We were just sent the itinerary, but no one actually called and explained.

So they basically sold us one tour, but then didn't bother explaining the changes in the tour plan and simply sent us the revised itinerary without telling us that it was revised. Smart.

Yes, in the night, when everyone was dead tired and we could barely see anything out of the window. That's when they gave us a 'city tour' of Warsaw. We left for Krakow the next day so missed Warsaw completely. These things need to be explained properly by the office staff and I'm sorry to say that the employees failed miserably at doing that.

Then we come to the actual planning part of the tour. I have to be quite blunt here and say that it was abysmal. Again, the people who plan these horrible itineraries need to be retrained. Because the whole tour felt like a military camp and not a vacation.

Yes, seeing a lot of countries is an objective but that should not come at the cost of mental peace and comfort. We go on a vacation to relax and enjoy new experiences. Not to run from one country to the next. I'll give you a short example. We travelled for around 5 hours, to do a city tour that lasted for about an hour and 15 mins. Does that seem like a good idea to you? And we did this twice. Once for Bosnia and once for Montenegro. Especially when the city tour was of a city that was in no way beautiful or even that special as was the case with Bosnia. We just saw a bridge. Yay. And then again had to go through border immigration for 2 hours.

Tell me one thing. Has any restaurant ever, anywhere, served you cold food? Does anyone do that? Except for the dishes that are meant to be served cold or at room temp, most food is served hot. Chefs are trained that way. We were served cold food multiple times on this trip.

Both the Indian as well as 'local' food that we were served was cold. Again, why? Were had paid for our trip. We didn't go there on someone's charity. So why were we served food as if we never get to eat good food? I have travelled extensively in Europe before this trip. I have also travelled across South Eastern Asia and the Middle East. NO ONE has EVER served me cold food, whether I was last or on time.

While travelling from Bosnia to Dubrovnik, the driver broke the speed limit. We were stopped by the cops and the whole situation took around an hour to resolve. Then we had to go through immigration. Because of this, we were late for lunch. So the restaurant had already laid out the tables with the food when we arrived. Yes. And we were said we had to eat that. The chicken, which was roasted was rock solid and cold. So was everything else. So the restaurant will serve you cold food because you're late? Can't they at least reheat it? Also, since it was the driver's fault, why should we eat cold food? How is that our problem? Isn't this the tour manager's job to sort this out? Because of your bad planning, we should eat cold food in 15 degrees weather? Seriously?

Here's the funny part. The tour manager said that the driver did everything for us and his job was to get us there on time. As if we should bow down to the driver. It's the driver's job to drive and he's paid for it. He's not doing it for us. So if he makes a mistake then it's his mistake. Fair and square. No need to sugar coat it.

If you want to travel, do it with some other company or plan it yourself. You'll save a lot of headaches. Trust me, they're not worth it.

I have a very long story to tell so let me first summarise my feedback if you won't read the entire story. My experience in this tour was pathetic. I expect a refund of the day lost due to the driver's death which was due to no contingency plan by your esteemed company. I also expect a refund for my flight tickets from Mumbai to my hometown which I had to book again at the highest price because of the negligence of your tour manager. Now comes the entire experience and story.

It started with 2020 when my trip was booked and cancelled due to COVID. I asked for an immediate refund and was told that I would get only 50% of the amount paid.. otherwise they asked us to wait for some more time and they would book us on another trip. 3 years later.. we had to pay for our transfer charges extra. Our planned trip from May was postponed to June since they could not arrange an appointment for Swiss Visa. Multiple to and fro for all visas as well to Mumbai since we are not from there.. so right now we have already paid 30% of the total trip amount extra from our pockets.. coming to the itinerary.

1) London sightseeing: We were not shown the Piccadilly Circus. When we asked the tour manager where it was he said we drove past it. It would be great if the tour guide/tour manager are alert when such important sightseeing places pass and tell us on time.

2) At Cologne: In an unforeseen event our bus driver passed away! My sincere condolences to him and his family. However, Veena World had 0 backup plans for this.. it was not just his death but the bus could also break down but you guys have no contacts in Germany to get a spare bus/ driver or atleast accomodation in proper rooms for the guests. All of us were stranded in a small room (42 people in a room for the entire day) with arrangements for a few old people in 2-3 rooms that too for 1-2 hours. This was not all, another driver from Paris was called who reached at 5ish. When we left from there tired, the bus tyre got punctured and then we had to sit on the highway for another 1 hour. Due to all of this, we faced a lot of inconvenience and missed our sightseeing for the day.

Places missed: Black Forest, Cuckoo Clock Factory, Zurich Lake (which was shown to us in transit from very very far the next day) and Rhine Falls which was also adjusted the next day where we literally had to run to catch the boat. I just pray you guys never have to see the sight of 60+year old people literally running to catch this boat.. Poor fellows really!!!

That's not it.. we have barely slept in this entire tour, a max of 4 hours. We always returned late to hotel due to traffic or some or the other reason and had to wake up early for the next day. So the tour was extremely hectic. You should have kept in mind that max people travelling were old people, you would be responsible for any mishaps with them.

Also 2-3 days back to back we had to eat English lunch/dinner which basically was a McDonald's burger. Good try on cost-cutting but I've lost your customer trust as well!

Next are the hotels, maximum hotels that we checked into were not from the list provided. The hotel rooms were too small with barely some place to move. I would appreciate if you work on what you commit.

Last but not the least, the last day where our flight got cancelled. We were at the colosseum in Rome when we received this message that our fight was cancelled. The tour manager still took us to the airport at 4 am (mind it we slept at 2am). We sat at the airport till 2pm (people had to sit on the floor since there were not enough chairs at the airport). The tour manager was so helpless all the time, in fact he asked us to talk to the person on the ticket desk. Everyone else from other tours went ahead and boarded their flights. Some from our tour also were sent before. We had a connecting flight from Mumbai which I had already informed the tour manager and so I had asked him to put me on the next earliest flight to Mumbai. Since as usual he doesn't have a say on anything, he booked me and my husband on the last flight next day which reaches Mumbai at 11 am next to next day. We missed our flight and due to his negligence, we had to book the most expensive flight to fly back from Mumbai to our hometown. I expect a refund for those flights as well.. but duh uh.. nobody from Veena World would respond to your calls. So nothing doing.. my hard money is all gone down the drain. The tour manager himself left in the very first flight! Wow.. and what if there were issues with the ones going after him? Nobody cares! Your customer support hangs up the calls in between if the conversation does not go their way. They made false promises of Giving us a resolution on the Germany incident the very next day but in fact stopped responding to our emails and calls.

I wish you guys were there as well to enjoy this comedy of terrors.. cuz this was no vacation for me but only 13 days of extreme stress, fatigue and irritation.

I am definitely not booking from Veena World again after this experience and my parents who were loyal Veena World travellers and have taken multiple trips with you guys will also lose trust in you.

One of my relatives booked an Europe trip 3 years ago with Veena world. Unfortunately, the trip was cancelled by Veena World due to Covid-19 outbreak. After taking the complete booking amount, Veena world promised to plan them in the next tour once the tour resumes. My relative was quite understanding, agreed to the proposal and patiently waited for Veenaworld to resume their tour operation. In 2023 Q1, Veenaworld planned them on a tour starting May 2023 at last minute without reserving adequate time for visa processing. Unfortunately, at last minute(in Apr) visa application got rejected. Frustrated with this poor planning by veenaworld and the never-responding customer service, my relative decided to cancel the tour. Since then, she is being totally ignored by Veenworld. Customer service is totally un-responsive(neither responds to her email nor picks her call). She is still awaiting for a fair refund from Veenaworld. I feel that Veenaworld is just a SCAM given the experience that my relative is going through and also based on the worst review I read everywhere. REFRAIN FROM USING ANY OF THE SERVICES FROM VEENA WORLD. I hope the management of veenworld notices these concern and take fair measures, if they still want to be in business.

I VISITED PARIS N SWISS DURING 23 TO 30 MAY 2023 WITH MY FAMILY BY PAYING Rs.2, 40, 000/-PER HEAD. VEENA WORLD PROVIDED 3rd CLASS HOTELS EXCEPT 02 NIGHTS, THEY DO 'FRAUD'.

Very pathetic experience. selling TOURS which are not operational and asking more money when you book it. when you ask for refunds use delaying tactics.

Hii Veena World team,

Myself Vinit Pethe

I travelled through Veena World to kashmir last week.Our tour was Wonders of Kashmir dated 9th April'23.

THIS WAS MY 1OTH TOUR..

I m having mixed feelings on this tour.

Positive Points:-

1) Office staff Vishkha Udas from Dombivli office had done her job brilliantly as usual.

2) I must say our tour manager Mr. AKSHAY MAYEKAR & his assistant Mr.Bhushan both have done a good job.

3) Especially Akshay ( a good , smart and cooperative person) tour manager has taken a tremendous care of my mother throughout the tour.....all unforgettable moments...a token of appreciation from the entire Pethe family

4) Sightseeimg policy of Veena world was upto the mark during this tour.

Negative Points:-

1) On very first day of our tour , we got a THIRD CLASS NON AC bus( a surprise shock ??considering premium tour price)

2) Shockingly, our tour manager said that it's difficult to have anAC BUS in this sector.??

3)But at Avantipura ruins, we spotted a new AC BUS for another Veena world group ( SHAME ON VEENA WORLD FOR SUCH A DISCRIMINATION).

4) When we complained about this , the same evening....they arranged an AC BUS....Still I don't know ...in such a short time, how they managed an AC BUS in this sector out of thin air (ref point 2)

5)During our return journey from Sonmarg to Srinagar, we spotted another NON AC BUS carrying VENNA WORLD tourists towards Sonmarg. ( very cheap feeling )

5) Hotel quality ( except houseboat stay ) and food menu selection was below average. Poor selection of deserts(for first 3 days .)at such a premium price .

6) Last but not least , Veena World stopped to provide for poncho, sling bag, capetc. due to Covid reason

Now , it's a high time to rethink.....should we approach VEENA WORLD for our next tour or not ?

Last but not least ...thanks for TEN RUPEES CADBURY PERK for making our trip memorable.

Prof .Vinit V Pethe

Worst experience with Veena world Greece trip. They have attractive itinerary just for the sake of getting more customers. They don't give further information until you pay atleast 50% to them. They had mentioned 1 night stay in Mykonos and 2 nights in Santorini which are the main attractions in Greece. Stay in Mykonos was cancelled and Santorini stay was changed to single night a day before we start for the trip. Mykonos is famous for night life and we visited it morning 11am, spending only 1.5 hour there. The trip started with totally different sequence than what was mentioned in the itinerary; making it too hectic for all tourists. The places were just visited and ? in the itinerary. We couldn't not experience things silently even for a few minutes. Greece food served was too budget picture which started giving us feeling of a beggar - only Greece food included was cooked moong dal, jaziki and stuffed tomatoes. Itinerary had lunch at 1500 BC restaurant and we were actually taken to Barolo restaurant justifying that it's by same shef. Stay at Athens was confirmed at Athens Tiara and was provided at Wyndham residence (which was again low budget picture of Wyndham chain). Hotel stays were without toiletries. Santorini stay was check-in by 11pm and check-out by 10am. Hotel stays at syros and Santorini were all the way outside the main area, totally countryside.

They saved their money where ever possible giving all kind of discomfort to tourists. More than 70% of time was in travel via coach or ferry. 9 out of 39 tourists felled sick that they could not continue sightseeing after 3rd day.

Veena world happily booked our Europe tour for May. Then called us for Visa documentation, did the process and after 2 weeks said that there is no appointment and we either have to cancel our trip or chose another destination. We believed them and then started the trauma of follow ups as there was no communication from their end. We pushed them for a date in June and they agreed. Again we had to follow up for Visa as now the documentation has to be done again as dates changed. We literally went to their office on our own just 4-5 days before visa appointment date and this time the process was different. Then we realised that last time when they did the documentation it was just a show as they knew the appointment was not going to happen. Then we realised that Veena world cheated us and made us block money. Then 2 days before Visa appointment they called us to their office to collect the kit and asked for my fathers death certificate in English and notary. This was the limit.

Worst expe By th tour group. Really unprofessional behaviour, they didn’t even manage a simple airline crisis by booking other airlines. For just 100-200 peoples .

They even don’t have ability to cope up or make desigion for the crisis . They didn’t able to manage the situation. Hence can’t call themselves as a leading first company in india.

Tour group didn’t even unable to communicate between the advisors and tourists about the situation .

What stand should taken by such big company. The reputation is in their hands.

Worst experience ever , after 3 months of booking they not even answering the calls and emails.

Worst experience with first ever trip booked with Veena World.

I had asked for a customized tour. After several to and fro, team provided me the package. I booked the tour after providing all important documents like PAN, Passport etc. Paid the advance as well. Next day, team told me that package cost increased by 100%. Earlier cost was sent by mistake!!! Had to cancel the booking (which was officially in their system and booking was done after providing all docs). Follow up to get my refund.

Total frustration and harassment. Team had no knowledge, totally unprofessional behavior. Will never book with them again. I should give zero stars. Small tour operators are way better than these guys.

Our first ever trip with Veena world is marred with Go First Insolvency issue and cancellation of flights. We we are scheduled to go on 27th May, 2023 to Amritsar from Mumbai. We approached their Vasant Vihar, Thane branch office to check on the flight cancellation issue due to the Go First Airlines crisis situation but were totally disappointed with the way their executive behaved.

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Mumbai City Tour Including Gateway of India and Elephanta Caves

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Veena World - All You Need to Know BEFORE You Go (2024) - Tripadvisor

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Mumbai City Tour Including Gateway of India and Elephanta Caves

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Veena World - All You Need to Know BEFORE You Go (2024)

1800 22 7979

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An adventure of a lifetime awaits you. Immerse yourself in the untouched beauty of the last frontier on Earth, the serene beauty of icebergs, and witness landscapes that seem straight out of your dreams.

Speciality Tours

POPULAR & available TOURS

Honeymoon special.

Embark on a journey of togetherness.

Inspiring beautiful journeys & Scenic Routes.

Seniors' Special

Golden age celebration tours for 55+ yrs.

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Quick getaways to stunning destinations.

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Exclusive handcrafted women only tours.

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Veena World’s safe, secure, and popular tours

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Exclusive tours for middle aged couples.

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Enjoy the sweet life of luxury & pampering.

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Explore one place at a relaxed pace.

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Explore the city after your big tour.

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Exiting adventure & challenges (15-55 yrs).

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Experiences for adrenaline junkies (18-35 yrs).

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Explore the city and culture.

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Thrilling holidays for family (10-55 yrs).

Students' Special

Dhamaal tours after 10th & 12th exams

Women's Special with Kids

Travel with your kids (boys & girls, under 12 yrs)

Customized Holidays

THEMED EXPERIENCES - Find your reason!

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choose the right tailor-made luxury travel vacations

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explore the tropical island getaways

Buy & Sell Foreign Currency

Aed - uae dirham, gbp - british pound.

All your FOREX needs taken care of

India Tour Packages

The ancient spark of the spiritual land, with ethnic evolutionary life, completely different from anywhere on the globe, is the land where your soul awaits to transcend!

India is the land of vibrant colours, life & culture. The diversity of the country is portrayed in every human, land and also its cuisine. It is aptly said that, everything we really wanted was always there right in front of our eyes and we failed to see it. That is exactly the case for most travelers in India. We at, Veena World, handcraft our India travel packages with most remarkable locations that lie in every corner of India. And if you are looking for tips on where to start, explore our India tour packages for best options.

Traverse through the country and know the land’s true and raw nature; be surprised with the inherent, divine beauty of the realm. With the perfect match for your choices among the holiday packages in India, breathe the beauty of untapped incredible India! India’s lavish natural beauties are dramatically the ones which carved its history. A country with ample of UNESCO world heritage sites, eloquent coastlines & beaches, royal palaces, ancient caves and temples, glaring deserts, the land of Himalayas and the list goes on. For a country so huge and with so much to offer we have passion in abundance and unrivalled knowledge to present you the perfect Indian vacation.

India Travel Packages

191 india holiday packages, joining & leaving.

Guests will Join tour at first destination and leave tour at last destination

Patan Modhera with Statue of Unity

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Shimla Manali

Highlights of Kerala

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Women's Special Rajasthan

Seniors' Special Kerala

Seniors' Special Rajasthan

Women's special Patan Modhera with Statue of Unity

Women's Special Shimla Manali

Seniors' Special Shimla Manali

India tour packages by zone.

andaman and nicobar tour packages

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kerala tour packages

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India tour packages by city and states.

India Tour Packages By Interest

Honeymoon Special Shimla Manali

Honeymoon Special Shimla Manali - Pune

Honeymoon Special Kashmir

(10 may 2024) last 2 seats.

India Tour Packages By Season

Sikkim darjeeling

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Seniors' Special Indore Ujjain Mandu

Kashmir Escape

Vaishnodevi Escape

Starts from.

Mahabaleshwar Escape

Munnar Alleppey

There are many tours waiting for you, popular blogs.

ती आहे म्हणून मी आहे हॅप्पी मदर्स डे!

Sakal Newspaper Article - Date: 12 May 2024

দেখা এক খোয়াব...

The Ladakh of my memories

The Name Says It All!

Veena world tour reviews, what are you waiting for chalo bag bharo nikal pado, women's special kashmir.

"It was very awesome and memorable tour with Veena worl... Read more

"Myself Suryakant along with my spouse Sneha were part of Veena World Shimla-Manali Tour (HPSL090524/A). For us it was another exciting... Read more

"Thank you Veena world for making our Kashmir tour joyful and memorable. The tour planning was perfect, hotel stay was comfortable and g... Read more

"We booked shimla Manali tour , it was the awesome tour ever. Our Tour Manager Mr. Ketan Borse is just fabulous 😍. Great Leadership ski... Read more

"Thanks Veena world for another memorable family experience. Our overall (end to end) experience was magnificent. We planned our trip la... Read more

India Frequently Asked Questions

We help you prepare for your trip and ensure an effortless and enjoyable travel experience.

Which are the best places to visit in India during the summer season?

The best places to visit in India during the summer months are in and around the Himalayas. This is mainly because the climatic condition in this part of the country is fairly cool. So, if you are looking up tour packages in India in the months between April and September, then the tourist destinations in Himachal Pradesh, Uttarakhand, and the North East are highly recommended. You can explore Manali, Shimla, Dharamshala, and other hill towns of India with tour packages offered by Veena World. You can even customise these tour packages as per your preferences and requirements.

Do you provide Customized Holiday to India?

Yes, a tour package for India that you book from Veena World can be customized easily. We believe in providing our guests with a varied number of options to make the most of their vacations. In fact, you can choose a few days in your itinerary to spend with your relatives and friends who are based in the city where you will be travelling to. Besides this, you can even take some time off to relax and unwind without feeling the pressure to visit every tourist attraction on your vacation. When you book a tour package  for  India from an international destination, you can also take a detour to another city or town nearby with the help of our travel experts. 

Are there affordable places to visit in India?

We offer exciting India n tour packages with their prices mentioned on our official website. The most appealing aspect of our travel packages is that they are known to be very affordable. This means that you do not have to spend an exorbitant amount of money to have a good time with your loved ones on a vacation with Veena World. Our travel experts provide customized packages to guests who have a set budget for a trip as well. This helps in planning your journey within a particular price range. You can check out our tour packages with their prices in various India n cities and choose the one that suits you the best.

Which holiday package is the best to explore India?

The best holiday packages are the ones that can be customized as per your travel needs. There is no dearth of beautiful tourist places waiting to be explored in India. However, before checking out for trip packages in India , you have to create an outline of your vacation. It will help you to find the best holiday package in India. Veena World is known as the top tour operator for India, presenting a range of tour packages for travellers. We can customize the package as per your preferences and needs. Book one of the best trip packages in India from Veena World and get ready to visit some of the most beautiful destinations in India. You can have a look at our special packages and let us know about the places you wish to be included.

What are some of the best hill stations in India to visit?

One of the best things about India is that there is a hill station in every part of the country. Whether you wish to travel to north, south, west, or east in India, you will find various excellent hill stations. You can tour the whole of India  and will find the perfect hill station for almost every region you visit. In north India, you can visit Kasauli, Srinagar, Gulmarg, Dharamshala, Shimla, and more; in south India, you can visit Ooty, Munnar, Coorg, Idukki, and more; in west India, you can visit Mahabaleshwar, Panchgani, Khandala, and more; and in east India, you can visit Pelling, Aizawl, Kurseong, Shillong, Gangtok, Darjeeling, Cherrapunji, and more

What are the best low-budget honeymoon destinations in India?

Many couples have Shimla as their honeymoon destination but during the summer. This way they escape the city heat and have some relaxing time in the mountains. Another place you can visit is Andaman and Nicobar islands. This is a place that hasn’t been explored by a lot of people. Here, you can rest all day on beaches, even take a deep dive into the sea to explore sea life. Other places you can visit include Agra, Ooty, Kovalam, Darjeeling, Goa, Nainital, and many more. If you are looking for a tour planner in India , then Veena World can help you out with some of the best budget-friendly honeymoon packages. We can help you explore the best honeymoon destination in India at very reasonable prices.

How much money is required for an India tour?

Your budget for a vacation trip in India will depend upon multiple factors such as the number of days you are visiting, the number of people you are visiting with, and all activities you wish to indulge in during your vacation. To make budgeting easier, you can get in touch with travel experts of Veena World. They will help you out with the entire planning process, from budgeting for the trip to deciding the tourist destinations and activities to enjoy.

Where should I start my tour in India?

You can begin your journey from Delhi, a city home to some of the most important historical monuments. From here, go north to Dharamshala, home of the Dalai Lama, Amritsar, famous for its stunning Golden Temple, and Rishikesh, the Yoga capital of the world, also famous amongst adventure junkies. You return to Delhi after Rishikesh before continuing southwest, this time into Rajasthan. Begin with the three jewels of the state – Jaipur, Jodhpur, and Udaipur – before seeing Pushkar and Agra and taking an overnight train to Varanasi. If you wish to witness the best of India, book package deals from Veena World and explore India in the most hassle-free manner.

How can I travel to India without money?

You may couch-surf and hitchhike. However, these may not be ideal every time. Moreover, the circumstances and situations may not always allow you to easily couch-surf and hitchhike. It is better to have your travel planned to have a pleasant experience. If you wish to travel to India with a limited budget, you may check out Indian cities that are reasonable such as Kasol, Darjeeling, Kolkata, etc. You can also try out our travel packages that will offer you a budget-friendly travel experience. 

Which are the best winter places to visit in India?

If you really love the winters in India and want to spend your holidays by exploring some new places to enjoy the most of the chilly weather, Shimla-Kufri, Manali, and Dalhousie can be ideal. If you want to spend your winter holidays in a budget-friendly place in  India,  these three places are perfect. With the best winter resorts, snowfall, and views of snowcapped hills, Shimla-Kufri, Manali, and Dalhousie are preferred by a number of tourists.

Get to know more about India Destinations before booking your tour packages

India is one of the world’s most treasured countries that boasts of astounding natural beauty, historical heritage, religious spots, and mesmerizing sightseeing spots. From iconic temples to ancient forts and palaces, quaint picture-postcard villages and breath-taking, natural scenery– India is known for its diversity and extravagance. Visit the nature’s potpourri that is India, blessed with remarkable history and nature’s benevolence along with our perfectly crafted online travel packages in India. As one of the best travel agency in India, Veena World specializes in tailor-made tours of the top holiday destinations in India whereby you can enjoy every place of your interest in India, at the best price. We are here to cater to the best of your interests and preferences. Just let us know what you’re looking for in your travel package, and we'll address the rest. With our in-depth knowledge of India, we can arrange everything from hotels and meals, transportation, tickets and everything else - chosen to suit your group’s interests. We help you design well-paced budget holiday packages in India. Just explore our affordably priced tour packages in India, choose your favourite and book holiday packages online with us. Let Veena World design for you, a trip to remember! Your choice stands as our priority, may it be for adventure or for leisure, for one country special or two or even multi country, for some special reason like honeymoon or just a short escape travel, for a desire to travel alone or with family and all of it is made possible with Veena World! Your go-to travel companion for the best holiday spots in India.

If you have never visited the popular destinations in India, there’s no better time than now along with our India travel packages. And if you are looking for tips on where to start, explore our India tour packages online. We have concocted a long list of attractions that are based on the most visited parts of the country. To make it as personalized as you prefer, you are free to create your own tailor-made Indian vacation. As one of the best travel agency in India, our expert vacation planners will happily help you out with it. Our budget holiday packages in India can be taken individually or booked as a group package. Veena World has a focus of innovating and building unrivalled tours. We bring together everything best available, for a one of a kind memory and travel story that can be shared with your loved ones. Raise your spirits for your Indian vacation, it is waiting to be true!

Blessed with diverse topography, the northern part of India is a pure delight for the mountain and nature lovers and has inspired some of the most well-assorted travel packages in India. The region is full of picturesque, popular, and offbeat places that make for beautiful holiday destinations. The Himalayas to its north, the Thar Desert to its west and the Indo-Gangetic plains, northern India flaunting extravagance of diversity which is true to its essence and much more await for you along with our affordably priced domestic tour packages in India from Veena World. From mountains to glaciers, sub-tropical forests to wildlife reserves and archaeological treasures, you’ll never be able to get enough of this region. North India spans the states of Jammu and Kashmir, Himachal Pradesh, Punjab, Chandigarh, Uttarakhand, Haryana, Delhi, Rajasthan and Uttar Pradesh. To help you create budget holiday packages in North India, from where to go to what to see, we have a lot of North India inclusions in our elaborate list of top holiday destinations in India available online. Pick your destination and we will help you plan the most amazing holiday!

Domestic holiday packages in India are never complete without destinations of the South. Tamil Nadu, Kerala, Karnataka, Telangana and Andhra Pradesh are the five states which make up southern India. On the whole, South India evokes fantasies of opulent temples, surreal landscapes, misty hill towns and sandy coastlines. The captivating states of South India, apart from the strong rooted culture, include assorted wonders of wildlife, jungles, beaches, nature, backwaters and are burgeoned by a lot many festivals, adventure sports and activities that leave you asking for more! From Ooty tour packages to Alleppey, Munnar and Backwaters of Kerala, there are a lot of holiday packages to book online in South India. Explore the exuberant ornate temples, World Heritage sites, ancient native arts and more with domestic tour packages in India from Veena World. And if you want to experience the beautiful Andaman Islands like never before, we have for you our Andaman and Nicobar tour packages which are experientially handcrafted.

A quintessential part of India travel packages, the East of India is known for its strong ethnic culture and religious roots. The ruling ground of many ancient empires, comprising the states of Odisha, West Bengal, Arunachal Pradesh, Bihar, and Jharkhand. From beautiful hill stations of Darjeeling, Siliguri and Kalimpong to the temples, tea gardens, wildlife sanctuaries and rivers, Eastern India has a lot to offer to every kind of tourist. Then there is North East India which is well traversed through a Sikkim tour package or one which covers the entire North-East region; it is bountiful with soul-stirring sights across the 7 states this region encompasses. The Eastern lands are beautiful, diverse and are home to some of the most spectacular scenery, intriguing tribal people and rare wildlife in India. The architecturally ornate temples of the East are always worth a visit, including Sun Temple in Konark and the ancient Jagannath Temple in Puri, to name a few. A variety of natural beauty including beaches and caves are also found here. Plan your trip to the East India with one of the best travel agency in India, Veena World, along with our India tour packages and enjoy an unparalleled experience that you’ll cherish for years to come.

The states of Rajasthan, Gujarat, Maharashtra, and Goa form the western region of India. As one of the best travel agency in India, we at Veena World take immense pride in helping you explore it like never before. Besides the states, Western India also includes the union territories of Daman Diu and Dadra and Nagar Haveli. The western region of India is bound by the Grand Thar desert, the white salt desert in the Rann of Katch area and adorned by beaches. An irreplaceable part of India travel packages, lined by deserts on the north-western side, the Vindhya Ranges on the northern side, and the Arabian Sea on the western side, Western India will leave you awe-struck with its natural beauty as well as geographical and cultural diversity. The western states offer innumerable destinations for tourists of all tastes and choices. And our West India tour packages have been designed with the best of our indigenous West!