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Tourism and Underserved Communities
The Bureau of Land Management’s Tourism and Community Services program promotes public lands to our local communities and travelers from across the country, and around the world. The BLM is responsible for managing public lands and waters that people visit and experience every day. The program sustains domestic tourism opportunities that provide valuable community amenities, attract businesses, protect sensitive resources, and helps diversify and stabilize the economies of local communities. These remarkably places are not only appreciated for their scenic values, but they are also part of working landscapes, and provide opportunities for activities ranging from ranching, mining, logging and energy development, to hunting, fishing and other recreational activities. Tourism provides an opportunity for visitors to learn about public lands. These lands provide valuable, tangible goods and materials we rely on and use every day to heat our homes, but also to build the roads that connect people to places and experiences that create lifelong memories for American families.
(Read the Plan)
- Travel and Tourism Action Plan
BLM released an action plan to provide a path forward to help the BLM attract and welcome domestic and international visitors within the United States. This action plan provides a comprehensive framework for managing travel and tourism. It identifies sustainable tourism-based actions that the BLM will take to provide exceptional opportunities for domestic and international visitors, contribute to the economy and communities, and conserve America’s public lands for future generations. The BLM works with federal, state, local, tribal partners and travel and tourism industry organizations to implement this plan.
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Visit Sedona
Bask in Sedona's Spring Splendor
Experience the Serenity of Sedona in Spring
Start with scenery that makes your heart leap. sedona nestles among a geological wonderland..
Welcome to Sedona, where the spring season transforms the landscape into a mesmerizing paradise, uniting the heart with the spirit in a symphony of natural beauty and cultural vibrancy. Here, every stay is elevated from mere accommodation to an immersive experience, as luxurious resorts and hotels beckon with the promise of adventure, relaxation, and gastronomic delights. Sedona in spring paints a vivid canvas of memories set against the backdrop of majestic Red Rocks and lush valleys, offering a plethora of activities from world-class dining and shopping to cultural exploration, all designed to delight and inspire our guests.
The call of adventure is strong in Sedona, where the great outdoors becomes a playground for the soul. Spring breathes new life into the area, inviting all to explore its renowned trails, whether by foot, bike, or through the unique experience of Jeep tours that showcase the breathtaking landscapes. Vortex tours delve into the spiritual essence of Sedona, guiding visitors on a journey of self-discovery among the energy centers that dot the region. This blend of physical exploration and spiritual awakening is complemented by a vibrant arts scene, where galleries and shops display the creativity and spirit of Sedona through a diverse collection of artworks and unique finds.
Sedona's allure is further enriched by its culinary scene, a testament to the area's diversity and vibrancy. Restaurants and eateries offer a wide range of flavors, from local Southwestern dishes to international cuisine crafted by renowned chefs, each meal promising an unforgettable experience against the stunning natural backdrop of Sedona. This culinary journey is paralleled by the city's focus on spiritual and wellness retreats, offering visitors a chance to embrace self-care and rejuvenation amidst Sedona's serene beauty. As you plan your spring visit to Sedona, prepare for an extraordinary adventure that promises not just enchantment and exploration but also a profound connection with nature and oneself.
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Need more information about Sedona?
The Sedona Chamber of Commerce & Tourism Bureau Visitor Center offers first class visitor services. Our visitor center is located at 331 Forest Road in Uptown. We assist more than 300,000 visitors a year, not to mention the thousands of visitor inquiries via phone and email. While in Sedona, make sure you visit our Uptown Visitor Center for maps, directions, suggestions or to purchase your Red Rock Pass or Annual National Park Pass.
Staff and volunteers will assist visitors every day 8:30 a.m. – 5:00 p.m. PHONE : 928.282.7722 EMAIL : [email protected]
Experience Sedona Visitor Guide
Click below to view the Experience Sedona Visitor Guide
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Our Mission
Tourism Action Clubs hereafter referred to as TAC is managed through the Tourism Awareness Unit of the Jamaica Tourist Board. One of the mandates of the Tourism Awareness Unit is to sensitize Jamaicans on the value of tourism to Jamaica and most important the role each of us can play in ensuring that Jamaica remains the premier Caribbean Tourist Destination.
One of the main selling point for Jamaica as a tourist destination is the warmth and hospitality of the Jamaican people and we would love to keep it that way.
tac Experiences
What do TAC members do?
TAC activities are based on three main components:
Community Involvement . The activities of the Club are aimed at reinforcing the link between communities and tourism by engag-ing students in community-related projects.
Education . The TAC aims to build a greater awareness of the tourist industry among members and seeks to develop individuals through various activities involving specialty speakers, informative films or videos, debates, skills training, classroom learning competitions etc.
Recreation . The Club encourages and provide an outlet for fun activities including nature walks, familiarization trips, games, etc.
Advocacy Action Center & Resources
Nystia is committed to bolstering your advocacy efforts.
Please contact Rachele Markle if you would like to share your organization's advocacy action items with NYSTIA members.
Important Links & Resources:
- I LOVE NY Staff Directory: NYS Division of Tourism Staff
- Identify Key Committee Members (NYS Senate Committee on Cultural Affairs, Tourism, Parks & Recreation and/or Committee on Commerce, Economic Development and Small Business)
- Find your NYS Assemblymember
- Identify Key Committee Members (NYS Assembly Committee on Tourism, Parks, Arts and Sports Development and/or Committee on Economic Development, Job Creation, Commerce and Industry)
- Regional Economic Development Council
- How a Bill Becomes a Law in New York State
- Legislative Bill Tracker: Look up current New York State legislation by bill number or keyword (ex. "Tourism")
- Access Statewide Governmental Information: NYOpenGovernment.com is an effort by the Attorney General's office to promote your right to know and to monitor governmental decision-making. NYOpenGovernment.com is the only statewide resource that allows you to easily access statewide government information, which until now has been scattered or difficult to retrieve.
- A Window on Your Money: SeeThroughNY gives New Yorkers a clearer view of how their state and local tax dollars are spent. This site is sponsored by the Empire Center for New York State Policy, part of the non-partisan and non-profit Manhattan Institute for Policy Research.
- 2023 Chair's Message
- Leadership & Staff
- Our Partners & Solution Providers
- 2023 Tourism Advocacy Survey
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Tatak Mandaue
Why Mandaue City?
How to Invest in Mandaue?
Number of registered businesses (as of may 2020), growth rate of registered businesses (2019-2020), total capitalization of businesses (as of 2020), growth rate of capitalization (2019-2020), investment priority areas.
Our mission is to be a center of tourism knowledge, empowerment, and action for destination communities.
Transforming the Way the World Travels
DOWNLOAD CREST'S 2023-2026 Strategic Plan
Want to learn about the direction we're headed? Read our new strategic plan that highlights our new mission, vision, values, and goals as an organization.
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See what areas of responsible travel we're focusing on and current projects.
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We host four online auctions a year and packages are generously donated by hotels and travel companies around the world. Would you like to contribute a package?
Conserving what we love: Playa Viva’s watershed regeneration project
We believe in highlighting the good work tourism businesses are doing to promote responsible travel. In this series, we will be highlighting the work of our platinum sponsors, a group of responsibly-operated hotels and tour operators from around the world whose values align with our mission and have committed to supporting CREST for at least…
Muy’Ono Farms’ Sustainable & Regenerative Farming Practices
Small is beautiful: An interview with Bodhi Surf + Yoga
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World Travel & Tourism Council (WTTC) represents the Travel & Tourism sector globally
For over 30 years, WTTC has conducted research on the economic impact of Travel & Tourism in 185 countries and issues such as overcrowding, taxation, policy-making, and many others to raise awareness of the importance of the Travel & Tourism sector as one of the world’s largest economic sectors. As a non-profit membership-based organisation, our members and partners are the core of our organisation and include over 200 CEOs, Chairpersons, and Presidents of the world’s leading Travel & Tourism companies from all geographies and industries.
Latest News
Below is some of the latest news from WTTC. Visit our press-release page for more.
WTTC Urges Countries to Join WHO’s Global Digital Health Certification Network
Robert Irwin Announced as Speaker for WTTC's Global Summit in Perth, Western Australia
El sector de viajes y turismo contribuirá con 19.2 mil millones de dólares al PIB de Colombia durante 202: WTTC
Research & insights.
WTTC regularly releases new reports on Travel & Tourism and you can find some of our latest reports below. Visit the WTTC Research Hub to find all our reports and factsheets.
Nature Positive in Action
Artificial Intelligence (AI): Global Strategies, Policies & Regulations
Responsible Artificial Intelligence (AI) : Overview of AI Risks, Safety & Governance
Navigating the Sustainability Journey: The Impact of Mandatory Reporting on Travel & Tourism
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The Travel Action Network is a nationwide network of grassroots advocates amplifying our industry’s voice to strengthen the U.S. travel industry.
By leveraging our industry’s collective voice and national footprint, the Travel Action Network can effectively move forward policy changes that will ensure both our industry’s long-term growth and global competitiveness and bolster our economy.
Who we are: Travel Action Network advocates represent all sectors of our industry— including transportation, lodging, retail, recreation and entertainment and foodservice—and span across all travel segments: meetings, leisure, business, incentive and trade shows.
U.S. Travel’s Travel Action Network is your go-to platform to stay updated on the latest travel policy news and take action on legislative issues impacting our industry. Follow us on Twitter and join our growing community of advocates in making your voice heard.
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Nicole Porter
Vice President, Political Affairs - PAC and Grassroots
202-408-2194
Manager, Grassroots and PAC
202.218.3649
@USTravelAction
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DOT launches Tourist Assistance Call Center
Manila, Philippines —Tourism Secretary Christina Garcia Frasco herself made the first call to the first-ever centralized and multi-platform Tourist Assistance Call Center launched on Monday (Oct. 2) at the Department of Tourism (DOT) Central Office in Makati City.
The newest tourism innovation of is in line with the Marcos administration’s thrust to revitalize the tourism industry as an engine for economic growth and fulfill one of the objectives of the National Tourism Development Plan (NTDP) 2023 to 2028 to enhance the overall tourist experience in the Philippines.
According to the tourism chief, the Tourist Assistance Call Center shall serve as the hotline and one-stop shop for local and foreign tourists, made available to provide tourism- and travel-related information and extend assistance if any to untoward incidents that may occur during the tourist visit.
“We are delighted to launch today the Tourist Assistance Call Center that aims to fulfill our President’s vision to enhance the overall tourist experience in the country. This is a first for the Department of Tourism where we have consolidated the modes of assistance that can be given to tourists from the national government agencies and regional offices that will then coordinate with our local government units,” Secretary Frasco said in a message during the launch.
“One of the strategic approaches of the National Tourism Development Plan approved by President Ferdinand “Bongbong” Marcos Jr. is on the aspect of convenience. The convenience of travelers must be the central focus of our efforts and programs,” she added, noting that the goal is not just to lure more tourists but to also gain repeat customers.
The Secretary herself was the first client of the call center agent who personally relayed her queries on diving in Mindanao, to which the agent based in Angeles City, Pampanga enthusiastically answered her questions.
A first DOT-led nationwide tourism telecommunication assistance
During the launch, Secretary Frasco emphasized the importance of the project, as the first professional nationwide online and telecommunication assistance center established by the DOT.
There are an initial eight tourist assistance agents fluent in English and Filipino languages who will be working on shifts as well as two quality assurance team members, and two trainers. They are outsourced agents of service provider Universal Access & Systems Solutions (UAS), an IT solutions company. The tourism chief also mentioned plans to expand and “add foreign language-trained agents in time to come”.
However, the Secretary noted that the DOT will not limit the number of agents who will be working for the call center, should the need arise.
The agents have also been trained for three months, with extensive knowledge of tourism and travel services, including the Filipino Brand of Service Excellence (FBSE).
The agents are ready to receive inquiries beginning today, from local and international tourists traveling to and around the country.
The public can relay their queries through multi-platform support via hotline number 151-TOUR / 151-8687 or mobile by dialing +63995-835-5155. They may also opt to contact via email at [email protected]; or through Facebook messenger at https://www.facebook.com/DepartmentOfTourism; web chat at https://philippines.travel/ and https://beta.tourism.gov.ph/; or via https://philippines.travel/ and https://beta.tourism.gov.ph.
The Tourist Assistance Call Center will also cater to tourists from different time zones and will be open 24/7, even on public holidays to ensure uninterrupted service. The operating hours or service levels will be the same for weekends and weekdays.
Call center agents will be taking all kinds of queries as they come, including general tourism inquiries, even those concerning the local level, DOT accreditation guidance, travel assistance, complaint resolution, and emergency assistance, among others.
However, complex queries will be resolved by the concerned unit and followed through by the call center until resolution.
All transactions are recorded in a customer relationship management (CRM) with a ticketing system. General Inquiries are resolved within the call or chat. If the concern is for escalation, this is endorsed to the respective DOT regional office (RO), local government unit (LGU), attached agency, or national government agency (NGA) via email.
”Tourism is one of the strongest pillars of our economy. And therefore, the effort of the Department of Tourism is to ensure that we continue to provide innovative services to the industry that correspond to the demands of our customers and clients. We foresee that by providing this tourist assistance call center, this will increase the tourism experience. This will also assist in providing further livelihood and employment opportunities for those in the tourism value chain,” Secretary Frasco also emphasized.
Published:October 2, 2023
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Frasco meets US filmmakers, media execs to promote Philippine tourism
Record number 1,400 Koreans arrive to Filipino welcome led by Tourism Secretary Frasco
Tourism chief Frasco dives in Puerto Galera, provides alternative livelihood to Oriental Mindoro
Philippine-Turkiye air service deal to boost tourism- DOT Chief
DOT-DOLE Tourism Job Fairs offer more than 8K jobs; 3rd leg set in May
DOT, DOTr jointly conduct inspection at NAIA T2 ahead of Holy Week break
More than 6k jobs up for grabs at DOT’s PHL tourism job fair
Go Negosyo, DOT mount Tourism Summit in Cebu
Business as usual in Puerto Galera; DOT to train tourism workers affected by oil spill for alternative livelihood – Frasco
DOT holds Philippine visa reforms convergence
Philippines hits 260M negotiated sales, bags recognition at the ITB Berlin 2023
DOT chief unveils National Tourism Development Plan (NTDP) 2023-2028 at stakeholders’ summit
Frasco meets with Central Europe tourism players, vows prioritization of tourism under Marcos Administration
Philippines comes back with biggest delegation to ITB Berlin, bags sustainable tourism recognitions
Oil Spill affecting tourist sites – DOT Chief
DOT issues guidelines pushing for more openness for tourism enterprises
Tourism chief to lead biggest PHL delegation to ITB Berlin 2023
PHL feted Best Dive Destination anew
New Flights from Clark to boost tourism, decongest NAIA
Frasco lauds Ilocos Norte’s Tan-Ok festival as manifestation of the Philippine Experience’
Frasco: Panagbenga Festival touts Baguio’s tourism resurgence
DOT extends ‘free accreditation’ for tourism establishments
DOT Chief launches Tourism Champions Challenge’ to spur tourism development in LGUs
PHL secures back-to-back nominations at the 2023 World Travel Awards
Frasco convenes first TCC meeting, forecasts full domestic recovery in 2023
Frasco leads groundbreaking of new tourist pit stop to boost Palawan tourism
Frasco leads grand welcome reception for cruise passengers, says ‘PHL aims to be cruise hub in Asia’
Japanese stakeholders bullish of PHL tourism prospects
PBBM, Tourism chief engage Japanese tourism stakeholders in high-level meet in Tokyo
Tourism chief affirms DOT’s support to PH Dev’t Plan 2023-2028
Chinese tourists receive warm welcome from PHL; DOT foresees swifter tourism recovery with Chinese outbound group tour
PHL, CHINA ink tourism implementation deal
PHL breaches 2.6M arrivals for 2022; DOT chief bullish of 2023 projections
DOT lands on Top 3 Highest Approval Rating among Government Agencies; bares targets for 2023
DOT, DICT ink deal for improvement of connectivity in tourist destinations, digitalization of services
DOT, DMW launch newest incentivized tourism promotions campaign
DOT, TIEZA launch 7th Tourist Rest Area in Pagudpud’s Saud Beach
Tourist Rest Area to rise in Bohol
Luzon’s First DOT Tourist Rest Area to Rise In Baguio City
DOT strengthens PHL-Saudi Arabia tourism relations, engages industry key players
Statement of Tourism Secretary Christina Garcia Frasco on the Launch of the e-Travel System
Filipino hospitality, Philippine sustainable tourism highlighted at WTTC Global Summit Saudi Arabia
Frasco welcomes Uzakrota World’s Leading Country Award, PHL destinations’ citations
Frasco eyes more urban parks in the Philippines
DOT’s Frasco is among best-performing cabinet officials- RPMD Survey
Frasco hails first-ever North Luzon Travel Fair as critical to revitalizing tourism; reiterates the Philippines’ readiness for visitors
DOT welcomes long holidays for 2023; PBBM signing of Proclamation No. 90 important stimulus to PHL domestic tourism in 2023: DOT chief
PHL visitor arrivals reach 2M; tourism revenue hit 100B – DOT Chief
Philippines hailed as World’s Leading Dive and Beach Destinations
PHL Tourism Chief initiates tourism cooperation talks with Italian Tourism Minister
Palawan cited “Most Desirable Island” in 21st Wanderlust Travel Award
Outlook for Philippine tourism positive – tourism chief
DOT launches 1st North Luzon Travel Fair
Tourism chief to lead PHL contingent to WTM, brings listening tours to FILCOM in UK
PBBM oks easing of stringent travel restrictions
PHITEX 2022 yields record high 173M sales leads
One Health Pass replaced with PHL’s ‘simpler’ eARRIVAL CARD system
Philippine Experience Caravans to roll out 2023 – Frasco
DOT relaunches Philippine Tourism Awards
DOT exceeds 2022 target arrivals; PBBM rallies support for tourism as admin’s priority sector
Siargao, a priority for Tourism Development — Frasco
STATEMENT OF TOURISM SECRETARY CHRISTINA GARCIA FRASCO
DOT bares tourism wins under PBBM’s first 100 days
Tourist Rest Areas for PHL’s top destination – Cebu
Tourist Rest Areas launched in Mindanao
FY 2023 DOT budget submitted to plenary; Senators press for higher tourism budget
DOT celebrates Philippines’ back to back wins at Conde Naste Traveler Readers’ Choice Awards; Boracay claims spot as top island in Asia anew
Frasco secures CA nod as Tourism Chief
DOT receives HOR nod for P3.573 B budget for 2023
First ever DOT-DOLE nat’l tourism job fair opens
Tourism Chief tackles plans to revive industry, entices foreign investors in New York briefing
PBBM pronouncements at UN meet an “excellent representation” of PHL – Secretary Frasco
DOT-DOLE 1st Philippine Tourism Job Fair pre-registration now open, more than 7k jobs available to tourism job seekers- Sec. Frasco
STATEMENT OF TOURISM SECRETARY CHRISTINA GARCIA FRASCO ON THE LIFTING OF OUTDOOR MASK MANDATE IN THE PHILIPPINES
DOT muling pinarangalan ng Selyo ng Kahusayan sa Serbisyo Publiko 2022
DOT Chief welcomes IATF recommendation to make masking optional when outdoors
Phl scores back to back win in WTA Asia; Intramuros hailed as Asia’s Leading Tourist Attraction of 2022
Frasco lays out DOT plans and programs for industry recovery; lawmakers bat for higher DOT budget
More than 1,500 tourism jobs to be offered in joint DOT-DOLE job fair
Dot to ink tourism job fair program – trabaho, turismo, asenso with dole; domestic, international jobs to be available to tourism job hunters.
Thailand to offer tourism job opportunities to Filipinos– Frasco
PHL tourism chief pushes for increased connectivity, interoperability of vax certs, equalization of opportunities, and sustainability in APEC tourism ministers’ meet
Philippines strengthens tourism ties with Thailand
DOT TRAINS BOHOL VENDORS ON FILIPINO BRAND OF SERVICE EXCELLENCE
20 intl, local dive and marine experts take centerstage at PHIDEX 2022
Measures in place to ensure safe travel to PHL – Tourism Chief
FRASCO OPTIMISTIC OF PH TOURISM RESURGENCE, LAUDS CEBU TOURISM SUCCESS
Frasco eyes visitor-friendly, “distinctly Filipino” air, seaports in PHL
DOT celebrates Philippine Accessible Disability Services, Inc. (PADS) Dragon Boat Team historic four gold medal haul
DOT to facilitate interagency effort to strengthen Filipino Brand of Service
DOT to coordinate on quake-hit tourist destinations, heritage sites
PBBM cites tourism as top-priority; orders infra development, enhancement of Filipino brand
DOT chief takes “Listening Tours” to Luzon
DOT Chief affirms support to National Museum of the Philippines; proposes inclusion of museums in tourism circuits
Boracay, Palawan and Cebu hailed World’s Best Islands; DOT celebrates back-to-back accolades for PHL destinations
Marcos push for Tourism Infra strengthens industry, raises PHL global position – DOT Chief
DOT lauds Boracay’s inclusion in TIME’s 50 World’s Greatest Places of 2022
DOT lauds Cebu-based group win in int’l dance competition
Statement of tourism secretary christina garcia frasco on banaue.
Tourism Chief Frasco kicks off listening tours in VisMin, encourages officials to reach out to LGUs, stakeholders
Tourism chief Frasco to go on ‘listening tours’ starting this week
Dot reports increase in domestic tourism in 2021.
Incoming tourism chief receives warm welcome from employees, vows to bring “LGU perspective” to DOT
DOT’s Philippine International Dive Expo (PHIDEX) returns to Manila next month
First Davao Dive Expo slated on June 24
DOT touts ‘future farms’ as new and sustainable tourist attractions
DOT pitches PHL as ideal retirement destination in Japan Expo
DOT positions New Clark City as premier tourism investment hub
PH’s significant recovery in travel and tourism hot topic in Routes Asia 2022
DOT’s KAIN NA! takes foodies to a multi-sensory adventure
DOT Presents “Escape: Stories from the Road” Podcast
Second (2nd) Online Master TESOL Certification Course
DOT, MMC Foundation partnership brings ER bikes to three Metro Manila tourist sites
DOT spotlights PWDs and women in tourism with new “It’s More Fun for All” campaign
Media release from the department of tourism.
PHL scraps COVID pre-departure test for fully vaccinated, boostered tourists
DENR, DOT and DILG unveil Year of Protected Areas (YoPA) Campaign marking 90th anniversary of Protected Area establishment in the Philippines
Department of Tourism and Mickey Go Philippines introduce Pinoy Mickey Funko Pops
DOT launches “Keep the Fun Going” sustainable tourism campaign with gamified challenges
DOT reminds AEs on proper flag etiquette
DOT 49th Anniversary speech of the Tourism Secretary
DOT pushes for 100% vaccination of active tourism workers
DOT calls for lowering of testing price cap, certification of more saliva test facilities
PHL may be next filming location as Tourism Summit brings in Hollywood execs
WTTC Investment Tour Highlights Viable Opportunities in Clark, Central Luzon
WTTC lauds PH successful hosting of Int’l tourism Summit
Closing and Congratulatory Message during the Closing Ceremony of the 21st WTTC Global Summit of the DOT Secretary
WTTC: ‘Astonishing Recovery’ for Philippines’ tourism sector
World Travel & Tourism Council (WTTC) Exhibition Booths
WTTC Opening Ceremony Welcome Remarks of the DOT Secretary
WTTC bullish on PH tourism recovery amid Covid-19 pandemic
PHL Foreign tourist arrivals breach 200k mark – DOT Chief
DOT, partner agencies celebrate Filipino Food Month
WTTC announces speakers for its 21st Global Summit in the Philippines
DOT seeks return of Korean tourists, PH’s top market
DOT inks partnership with PNP, PDEA to beef up security in tourist destinations
DOT Launches Digital Travel Magazine “7641”
PHL says “All systems go for full reopening on April 1”; Removes EED as entry requirement
Phl logs more than 100,000 visitor arrivals since feb. 10 reopening.
DOT meets with Japanese tourism execs to boost inbound tourism arrivals
Statement of the DOT on hotel rooms occupancy guidelines
PH opens doors to all foreign tourists with easing of arrival requirements starting April 1
Travel to PHL is “easier”, more fun – Puyat
DOT Launches “Sounds More Fun in the Philippines” Playlist on Spotify
DOT hopeful on higher tourism growth with downgrading of NCR, 38 areas to Alert Level 1
Intramuros visitors up by 132% in February
DOT bares higher tourist influx since reopening
Dot welcomes iatf approval to accept the national vaxcert of 12 additional countries.
PH receives 9,283 inbound tourists; DOT upbeat on higher arrivals in months ahead
Puyat: Walk-in booster shots available for Boracay visitors
All systems go for PHL reopening for international travel- Puyat
Kids’ vaccination to make family travels safe, more fun
DOT lists requirements and protocols for arriving foreign leisure guests
Save the date for the World Travel & Tourism Council Global Summit in the Philippines
DOT: PH to accept fully-vaxxed tourists from visa-free countries starting Feb. 10
DOT supports ‘Pharmacy and Drive-thru Vaccination Sites’ rollout in Baguio City
DOT Launches “ASMR Experience the Philippines” Project
Dot to hold 2-day conference on english as second language (esl).
PH cities, hotels bag ASEAN tourism awards
Booster shots rolled out for fully vaxxed tourism workers; 50% of NCR hotel staff already “boosted”
DOT trains over 30,000 tourism professionals amid pandemic
Dot welcomes eased travel movement between gcq and mgcq areas for tourism revival, hotel in ‘poblacion girl” fiasco suspended, fined, intramuros gives vulnerable population a breathing space, dot launches website with exclusive travel deals for balikbayans.
Anilao Underwater Shootout stages a successful comeback
DOT’s KAIN NA! makes a comeback in Tagaytay
Dot earns unwto citation for have a safe trip, pinas ad.
Brgy. Bojo in Aloguinsan, Cebu bags UNWTO best tourism village award
More than 95% of tourism workers in dive establishments already vaccinated against covid-19: dot.
DOT: PHL to welcome Int’l tourists soon
Dot welcomes shortened quarantine days for balikbayans, dot asks lgus to simplify entry requirements in tourist spots, miceconnect 2021 positions boracay as asia’s premier bleisure destination, dot releases latest list of domestic destinations waiving rt-pcr tests for fully vaxxed visitors, dot grants incentives to fully vaccinated individuals visiting intramuros.
Statement of the DOT on waiving RT-PCR requirement to Boracay for fully vaxxed tourists
Anilao underwater ‘shootout’ is back
Puyat, dot execs pitch ph tourism in japan travel mart, dot welcomes eased restrictions in mm under alert level 2, free swab tests for domestic tourists starting nov. 1, dot lists destinations without testing requirement, with projected 100% inoculation rate by next month, boracay will soon waive rt-pcr testing for fully vaxxed visitors.
Domestic Travel Welcome-Back: DOT, TPB launch ‘It’s More Fun with You’ ad and ‘Have a Safe Trip, Pinas’ Viber Stickers
22 divers pass dot guide training in anilao.
PH cited Asia’s top beach and dive destination anew in 2021 World Travel Awards
Dot bullish on camiguin’s reopening, boosts covid-19 vax drive, dot clarifies travel guidelines for ncr residents under alert level 4, alert level 3, good for tourism jobs and businesses as holidays near – puyat, 2nd tourism & technology forum: readying for a different future.
DOT vaccination drive for tourism workers continues in Pampanga
Dot welcomes easing of age restrictions for interzonal travel, less quarantine days for travelers an ‘encouraging development’ for tourism industry – puyat.
Vaccination of Rizal tourism workers crucial to industry’s recovery — DOT
Dot welcomes siargao, palawan and boracay win in int’l travel mag awards, over 43k safety seals issued as more businesses apply, dot backs call to shorten quarantine of fully vaxxed travelers, dot calls for cooperation to ensure success of expanded operational capacity of restaurants in ncr.
DOT lauds Samar LGU vax drive for tourism workers
Message of secretary berna romulo-puyat on the celebration of world tourism day, dot ensures compliance of accredited hotels, resorts to new iatf alert level system guidelines.
Cebu vax drive for tourism workers gains traction with more than 50% inoculated
Puyat bares phl hosting of international tourism conference in march 2022.
DOT and TikTok launch #GandaMoPinas Campaign as local borders reopen
Dot invites esl teachers to free online master tesol certification course.
DOT launches “More Fun Awaits” global campaign to showcase travel preps
Statement of the department of tourism (dot), statement of the department of tourism on the inclusion of palawan in t+l’s top islands in asia, world list, more than 50% of country’s tourism workers vaccinated against covid-19 – dot chief, intramuros site visit of dot secretary berna romulo-puyat.
Intramuros sites and Rizal Park to reopen September 16
Philippines boosts participation in expo 2020 dubai, highlights pinoy food, local tourism businesses receive dot, tpb philcare kits.
DOT, partner agencies drive up promotion of Filipino food experience
More than 7.5k tourism workers in Baguio have received Covid vax – Tourism Chief
Dot, tpb distribute p19m worth of materials to promote safety protocols.
DOT, NTF bring vaccination rollout for tourism workers in Siargao Island
DOT: 95% of tourism workers in NCR vaxxed vs Covid-19
Sustainability is key to tourism industry’s recovery — puyat, dot lauds private sector for vaccine rollout in el nido.
PHITEX 2021: Beyond Business slated for September 19-23
Puyat leads vaccination drive for Pampanga tourism workers
More than 75% of Bohol tourism workers eyed for inoculation with second vaccine roll-out
More than 70% of tourism frontliners in metro manila vaccinated vs covid-19 — puyat.
DOT and TPB SUCCESSFULLY STAGED FIRST-EVER HYBRID EDITION OF THE REGIONAL TRAVEL FAIR
Dot, bpos to hold job fair, statement of the department of tourism.
DOT targets increased inoculation of tourism workers in more destinations
Puyat: More vaccines coming for Palawan tourism workers
Dot statement on nesthy petecio’s silver medal finish in the tokyo 2020 olympics, rizal park drive-thru vax site opens; puyat hails manila’s anti-covid initiative, dot gets highest coa rating for 2nd straight year, statement of the department of tourism on the passing of heritage and cultural tourism advocate mr. ramon hofileña, statement of the department of tourism (dot) on the heightened community quarantine level implementations in ncr, more tourism workers in boracay to receive covid-19 jabs – dot, dot reiterates call for safe travel amid stricter quarantine measure, dot reminds hotels, resorts that room sharing for quarantined families is allowed, dot celebrates siargao inclusion in time magazine as one of the world’s greatest places of 2021, dot launches halal food tourism, dot backs gov’t infra program to boost tourism, dot backs iloilo bid for ‘creative city of gastronomy’ recognition from unesco, statement of the department of tourism on iatf decision allowing children five years old and above, and fully vaccinated seniors to visit outdoor areas, dot partners with viber to promote kain na foodfest, dot: 3,000 boracay tourism workers to receive covid vax, dot, tpb continues to support lgus with digital transformation projects, dot teams up with scarlet belo and cartoon network to take safe trips, dot statement on the activities of the taal volcano, bakuna by the sea: dot hails davao’s innovative approach to travel, hospitality workers, dot, tpb to roll out 2nd phase of rt-pcr financial subsidy program through pcmc, dot unveils region 1 tourism recovery plan, statement of the department of tourism on the drop of tourism contribution to gdp, dot to co-stage virtual fête de la musique june 18-21, more ncr tourism workers receive support through dot-dole program, travel for tourists of all ages from ncr plus to boracay, other mgcq areas extended to june 30, dot eyes inoculation of 5,000 bohol tourism workers, museums in ncr plus to reopen on limited capacity – dot, dot turns food tourism to high heat with 2021 kain na, terms for tourism business loans eased, dot bares tourism recovery plans for bulacan, dot and tiktok launch #sarapmagingpinoy campaign to promote local food tourism, dot launches five-year plan to develop tourism professionals, dot celebrates world environment month, highlights responsible marine wildlife interactions, statement of the department of tourism (dot) on the rt-pcr requirement for leisure travelers under iatf-eid resolution 118a, statement of the dot on iatf-eid resolution 118a, more than 16k bulacan tourism workers get dot-dole cash aid, dot orders stricter monitoring of staycation hotels and aes in gcq areas following new iatf guidelines, dot lauds inclusion of frontline tourism workers in a1 priority group, dot hosts pata summit for first hybrid mice event in 2021, over 1,400 golf workers in metro manila get dot-dole cash aid.
Central Luzon to Showcase ‘Flavors of Pampanga’, readies tourists for gastronomic experience
Dot lauds ph hotels recognized with the 2021 tripadvisor awards, 3,390 tourism workers in marinduque approved to receive p16.95m dot-dole cash aid, puyat bares tourism recovery plans for marinduque, dot proposes ‘green lane’ for fully vaccinated travelers, dot hails expansion of priority vaccination to a4 cluster, including tourism frontliners, 5,986 staycation rooms open for guests from ncr plus, intramuros to open fort santiago, baluarte de san diego to visitors may 17, dot statement on the proposed vaccination center in nayong pilipino, dot welcomes iatf decision to ease travel in ncr plus, 221m cash aid approved for 44k tourism workers in western visayas, statement of the department of tourism (dot) on the collected garbage from the waters of samal island, davao del norte, statement of the department of tourism (dot) on the reported violations of a hotel in davao city, dot to host hybrid pata annual event for adventure travel, p1.5m cash aid approved for 295 intramuros tourism workers, updates on the vaccination of tourism workers, labor day vax for tourism workers, more than 400k displaced tourism workers get dot-dole cash aid, philippine tourism and mice industry to bounce back with the hosting of wttc global summit, dot, manila lgu ink mobile hospital deal, dot-accredited establishment staysafe.ph-users, eligible for safety seal certification, dot grants the wttc safe travels stamp to 33 more hotels nationwide, dot welcomes proposals to convert tourism sites to temporary medical facilities, dot lauds repurposed hotels, calls for ‘bayanihan’ vs covid, dot approves use of burnham green and quirino grandstand in rizal park for temporary mobile hospital and drive-thru vaccination site, dot celebrates saud beach inclusion in the 25 most beautiful beaches in the world list of travel and leisure, 67k displaced tourism workers of ncr+ receive dot-dole cash aid, statement of the department of tourism on the vaccination facility in nayong pilipino property, statement of the department of tourism regarding the alleged birthday “super spreader” event in boracay, dot eyes adoption of covid-19 digital travel pass, dot statement on ecq extension in ncr plus, phl, dot nominated at asia edition of 2021 world travel awards, dot pushes for inclusion of other tourism workers in priority group a4, strict new guidelines set for hotels under ecq; lenten ‘staycations’ within ncr plus suspended, dot statement on ecq for ncr+ areas, dot statement on holy week, rizal park and paco park adjust visiting hours, remain open for physical exercise, dot statement on biatf measures for boracay, tpb philippines spearheads tourism and technology forum (ttf).
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How to develop community-based tourism (7 tips).
- July 14, 2023
- 14 Comments
- What is community-based tourism?
Community-based tourism is a way of sustainable tourism that allows travellers to closely connect to local communities. Tourism where travellers are invited into local homes. Experiencing the actual local culture, the diversity, local rituals and beliefs.
The aim of community-based tourism is directly benefiting local communities financially, while travellers experience local way of life. Communities that participate in community-based tourism are strong, resilient and committed to show travellers their culture.
Be aware that community-based tourism is a very sensitive segment. That’s why, it’s essential that it’s developed and operated correctly to ensure actual benefits for the local communities. It’s a growing niche market , as more and more travellers are looking for authentic experiences that create benefits locally.
“75% seek authentic experiences that are representative of the local culture”. – booking.com (2023)
This article gives you the basic tools to develop community-based tourism experiences yourself and to create win-win-win situations.
In this article
What are the benefits of community-based tourism, community-based tourism examples.
- Community-based tourism in practice
- Negative impacts of community-based tourism
Developing cultural experiences on local terms
7 tips to develop community-based tourism.
The unique feature of community-based tourism is that the tourism experiences are hosted and managed by local communities. It is a promising niche tourism experience with lots of opportunities. More and more travellers are interested in learning about local cultures and ways to genuinely interact with local communities. Among others, the key benefits of community-based tourism are that it:
- Sustains local culture for future generations
- Facilitates local employment
- Directly benefits locals financially
- Is fairly easy to develop with the right network
- Creates and empowers resilient and strong communities
- Adds value to your business with authentic experiences
- Allows travellers to experience the diversity and customs of local cultures
- Encourages travellers to truly connect and interact with local communities
- Stimulates increased awareness and knowledge of other cultures and traditions
- Takes your business and travellers off the beaten track into rural areas
- Supports the movement of good tourism
While every destination and local cultures are different, the key concept of community-based tourism is fairly similar. That’s to say, the activities can also be applied and developed in almost all destinations. Also, it’s important to stay away from staged activities and to include interaction.
“69% want the money they spend when traveling to go back to the local community”. – booking.com (2023)
Examples of community-based tourism experiences
- Cooking and tasting local food
- Visiting a local market
- Walk through the village
- Working on the field
- Experiencing the coffee process
- Fishing or sailing with locals
- Biking tour around the village
- Handcrafting or painting
- Storytelling by elders
- Homestay or farmstay
Community-based tourism examples in practice
Tour operators come in all sizes and all have a different impact on tourism destinations. Among these tour operators, there are some inspiring businesses that solely focus on benefitting local communities. Their aim is to use tourism as a tool to create a better life and future for locals and to protect the environment at the same time.
Be inspired by the following community-based projects that benefit local communities while offering travellers an authentic experience.
- Preserving cultural heritage in the Karamoja region in Uganda
- Nature community experience in Mida Creek in Kenya
- Connecting locals and travellers in food experiences
- Trekking the Calchaquíes valley in Argentina with local families
Potential negative impacts of community-based tourism
As mentioned, community-based tourism is a very sensitive segment. This means that it can have negative impacts and challenges if not organised and managed correctly and with care.
Community-based tourism is becoming more popular among tour operators. They’re looking to both benefit and involve local communities while developing new tourism experiences for their travellers. Therefore, it’s essential to not only explain the benefits and the development steps of community-based tourism, but also the potential negative impacts and challenges.
The main challenge within community-based tourism is community participation. And without community participation, it’s very difficult to create a successful community-based tourism experience. Community participation is influenced by:
1. Elitism and leadership conflict
Communities with a (visible) hierarchy have challenges with elitism and leadership conflict. Elite members of the communities take on leadership as they believe only these members are fit to rule. Often at the expense of the whole community itself resulting in conflict on resource ownership. One where only the few powerful and influential local elite manage and benefit from community-based tourism.
How to avoid
Avoid this by having many conversations with the community members and all stakeholders and to agree on a fair management structure.
2. Greed and corruption
For extremely poor communities, greed and corruption can become a real challenge. Especially when (some) locals feel they don’t benefit enough they’ll try and get money another way. For example, by abusing assigned power for personal gain. Thereby, it creates a begging culture where tourists are seen as walking ATMs. This creates uncomfortable situations for all involved.
Avoid this by making sure all community members are equally benefitted but also based on their role in the community-based tourism experience.
3. Capacity issues within the community
Managing a community-based tourism experience is hard work and time consuming. Not all locals understand the work it requires to welcome travellers into their homes. When there are too many travellers visiting, locals might feel overwhelmed and dissatisfied with the tourism concept. It also raises issues for the quality of the community-based tourism experience for travellers.
Avoid this by agreeing on the carrying capacity beforehand and making sure that the local community understands what it means to work in tourism.
4. Language issues
Many locals from rural communities aren’t able to communicate with visiting travellers in English. When they don’t know how to communicate, they’re unable to participate. And if they can’t participate in tourism, they tend to resent it. It also won’t allow them to connect with travellers in an authentic way, to explain about their daily lives and to exchange experiences.
Avoid this by working with translators and invest in teaching English to the (younger) community members to develop and empower themselves.
5. Lack of funding and skills
Managing a community-based tourism experience is similar to managing a starting business. In the beginning, you’d need starting capital, finances, skills, and knowledge to organise and manage the experience. Without this, it’s difficult to make it a long-term success. Even though there might be funding from stakeholders, they’ll need to be able to support themselves on the long-term.
Avoid this by supporting the local community with funding and support during the start-up phase, but with the aim for them to be self-managing in the future.
When developing new cultural experiences, it is crucial to consider the potential negative impacts of community-based tourism. Without active community participation, it is challenging to offer travellers an authentic and truly local experience.
To ensure community participation and satisfaction, adopting a comprehensive approach is essential: develop cultural experiences on local terms. The key question to ask is: What aspects of their culture do locals want to share?
By allowing locals to determine what they are willing to share and to what extent, you can achieve the following:
1. Gain the support of the local community
Involving locals in decision-making ensures that the cultural experiences have their support. This support is vital for creating a sustainable and mutually beneficial relationship between the community and your business.
2. Make a positive impact
Developing cultural experiences based on local terms provides an opportunity to generate tangible benefits for the destination. By respecting the locals’ wishes, you can contribute to the preservation of cultural heritage, promote economic growth, and support community development.
3. Differentiate from competitors
Offering travel experiences that truly reflect the desires and values of the local community sets you apart from the competition. Authenticity is increasingly valued by travelers seeking meaningful and immersive experiences, and aligning with local terms helps fulfill these desires.
It is important to note that, as a tourism business, you can still bring your expertise to the table. With insights into the industry, market trends , and traveler demands, you can collaborate with the local community to transform their ideas into compelling travel experiences.
Case study: Bali in the 1960’s
To give you an idea about a local conflict, let me take you back to the 1960’s when mass tourism reached Bali for the first time. Where immediately, travellers became fascinated with the sacred Balinese dances.
The Balinese welcomed travellers to enter their temples and watch the dancing for a small fee. But as more people visited, it got crowded and chaotic. And because temples are not particularly comfortable and could only host small groups, the Balinese decided to move their dances to the tourist resorts.
All good you’d say. But some of the Western visitors were shocked. These were sacred dances and holy art! They couldn’t understand the Balinese sacrificing their holy dances and rituals. This led to a conflict between the locals and visitors.
But only because the visitors didn’t allow the locals to decide what and how they wanted to share their culture. They should have taken into account the local terms.
When developing community-based tourism according to the above-mentioned steps, there are more key aspects to remember and to pay close attention to. As said before, CBT is a sensitive form of tourism. Above all, it’s important that both the local community as the traveller enjoys the experience.
1. Connect with the local community
The local community is the key element of your experience. Connect with them, build trust, and think about tourism together. What is unique about their culture and what are they willing to share? To what extent do they want to change their lives? Make sure to collaborate and to give them responsibility and a voice in the entire experience.
2. Train locals in tourism
Interacting with travellers from different cultures can be a challenge for local communities. It’s important to teach communities how to communicate with travellers. How and which information to share and to make them feel welcome. Always use guides from the community itself as they know all the ins and outs of the community. This also ensures the profits stay in the community.
3. Create independency
Community-based tourism is not developed for the sake of tour operators. Local communities want to improve their livelihood and build their own future. Construct cooperative ownership. The success rate of the tourism experience depends on the communities’ sense of ownership. Let them take care of their own tourism product and enjoy the benefits.
4. Include interactive elements
In the experience economy , travellers request experiences to be entertaining, educational, imaginative and attractive. They are looking for experiences where they can participate instead of only watching and visiting. Engage them in the local culture, have them do, try and taste things and give them a truly authentic experience.
5. Think about the language
Travellers are looking for experiences with interaction. Therefore, language is an important aspect for community-based tourism. How are your travellers going to communicate with the host? The best solution is to have an English-speaking guide who is able to communicate with both the host as travellers in an enthusiastic manner.
6. Decide on the duration
Most travellers step out of their own comfort zone when doing a community-based tourism experience. Therefore, it’s important that your experiences are not too long and uncomfortable for the traveller. When you start with community-based tourism, focus on (half) day experiences first. This way, travellers can ease into it and they are also easier to develop.
7. Ensure safety
As travellers are entering an unknown area, they trust upon the guide to keep them safe. It’s important that the guide is trained in emergency situations and also knows how to explain safety issues to the travellers. Thereby, hygiene and sanitation of the local community is also very important. Especially for experiences involving food and drinks.
Happy developing!
When done right, community-based tourism is the ultimate way of good tourism. It’s in the perfect position to create better lives for local communities, to share their stories, and to offer travellers authentic experiences. Keep the challenges and development tips in mind when developing community-based experiences to ensure success stories. Never forget the purpose, focus on creating win-win-win situations and commit yourself to good tourism for communities and travellers.
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Hi, I would like to ask some questions:
– When do we know as a tourist if the trip chosen is a real community-based tourism, where locals get the main benefit and tourists experience the culture and the local’s way of living?
Hi Ane, very good question! This is always difficult and there is not a one size fits all approach. However, there are some guidelines that can help you find out if the community-based trip is genuine.
You’ll know if it’s a real community-based tourism program when the company is very transparant about how it’s run and there is plenty information available. Look for information about ownership (ideally by local initiatives and local communities), the type of activities (really daily life and experiencing local culture instead of only visiting) and if they employ local people and use/buy local products.
Also have a look at this article that I’ve written a few years ago: https://fairsayari.com/blog/how-to-select-a-sustainable-tour-operator
Dear Anne. I have passion to develop community tourism in a region underserved by services like roads and electricity. Are there possible funders to service communities of this nature and develop the products and services?
Hi Anna, very good to hear you have a passion to develop community tourism, what region are you working in? Unfortunately, I don’t have experience with improving roads and electricity but I am assuming this is arranged by government authorities. Perhaps teaming up with local tour operators and accommodations will provide opportunities of making changes happen. Good luck!
This is a problem that I am analysing as well.. Beside the problem of blindness of governance to advantage “some not complying agencies”. From outside it looks like a fantastic green and sustainable initiative of the destination.. Anne please feel free to contact me through LinkedIn, I am on the CBT since a while and I gathered a lot of guidelines and documents giving some steps, good examples, funds ideas.. I would be more than happy to exchange. I am actually creating a responsible tourism agency…
Very good to hear you’ve been analysing this as well Deborah. There are so many sides to community-based tourism but it only provides local positive impact if managed well. I’ve reached out on LinkedIn, happy to connect!
Dear Anne. Our local registered association has recently registered a local company license with the government and plan to embark on tourism as our project. We have passion on that, so we’re looking for any interested partner to join with us since we’re legally registered with the government. Can you find any interested partner for us? We’re located in the South Pacific Ocean, in the Solomon Islands.
Hi there, I passed through your wonderful CBT explanation, and I am so excited as you have inspired me to contact my University Research about CBT. Will you please help me of some CBT definitions which will be so suitable in my Research. thank you in advance.
Thank you for your comment and good to hear we’ve inspired you! Actually, there is only one main CBT definition that’s important and covers everything.
“CBT is a way of sustainable tourism that allows travellers to closely connect to local communities. The aim of CBT is directly benefiting local communities financially, while travellers experience local way of life. The tourism experiences are hosted and/or managed by local communities.”
Wow ,this is quite helpful
So good to hear @ojambo – are you also thinking about developing community-based tourism?
Yes Anne, am also thinking and planning to develop community tourism as one of my products. Thank you.
Hi Anne, this very interesting topic. I enjoy read your explanation and i love to colaborate with you if you have any research project in the future. Im from Indonesia. We have been implementing this in our community. Yet, the challange we face so far is our community have problem in using English.This is not easy to solve. Any advice is welcom.thanks
Hi Muhammad, very good to hear! Yes, it’s a very complex type of tourism and many destinations have similar challenges. To overcome the language barrier, you can start working with a local translator. Perhaps the younger generation in the community or a local student is able to translate when travellers visit. Keep in mind that not everyone has to be able to speak English fluently. As long there is someone who can explain and translate, the others are fine with a few words to welcome them.
Anne de Jong
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Mandaue prepares several activities for Mid-Year Cultural Summit
The presentation of the candidates of Miss Mandaue 2023. | Mary Rose Sagarino
MANDAUE CITY, Cebu—A few new activities will be held during this year’s Mandaue City’s Mid-Year Cultural Summit.
During the launching of the cultural summit on Wednesday, April 19, it was revealed that the new activities that will be conducted are the Vispop concert, Airsoft Cup, Bon Odori, bike race, motocross, karetedo competition, and drum and bugle corp competition. There will also be a concert featuring Parokya ni Edgar and Sponge Cola.
“[These are] new activities that we wanted to introduce to Mandauehanons, not just Mandauehanons but also to the world,” said Kristian Marc Cabahug, executive director of the Mandaue Investment Promotions Tourism Action Center (MIPTAC).
“[This is to make it] more fun this year. For example, the Japanese who will participate in the Bon Odori, it’s always nice to feel that we will learn more another culture and we will exchange [learnings]. It’s more on culture and heritage experience. There are also a lot of sports events. We mixed everything so that everybody can participate,” said City Counilor Jennifer Del Mar, executive chairperson of mid-year cultural summit 2023.
At least P15 million from the city government and stakeholders was allocated for the celebration, which ends May 28, said Cabahug.
For the first time, the Reina de Mandaue will be featuring a deaf-mute candidate.
Linzy Del Mar from Cebu City, using sign language, explained that she is joining the pageant to be an inspiration to other deaf-mutes.
Other activities are Sotero Cabahug Day, LOMA night market, Mandaue Food Fair, Mayor’s Cup, CDRRMO Day, Department of Education Night, Mandaue Idol, Musical and Appreciation Night.
Mandaue City Mayor Jonas Cortes, in his message delivered by Vice Mayor Glenn Bercede, said that the launching of the mid-year cultural summit with the theme “Bridging Cultures and Uniting Communities for a More Progressive and Resilient Mandaue” is a testament of the city government’s desire in promoting unity, diversity, and resiliency.
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Discover the Palm Beaches unveils new campaign aimed at increasing summer tourism
In an effort to increase tourism to Palm Beach County during the summer off-season, Discover the Palm Beaches has launched “ The Palm Beach Collection ” campaign, a questionnaire visitors can fill out to create an itinerary curated to their niche interests.
It’s part of a slew of initiatives launched by Discover the Palm Beaches aimed at improving the county’s tourism sector, CEO Milton Segarra told business leaders attending the Palm Beach Chamber of Commerce members breakfast at The Breakers on Tuesday.
As part of these improvements, Discover the Palm Beaches, a nonprofit corporation tasked with marketing the county as a tourism destination, has invested significantly into its technological capabilities, including the launch of a new website featuring a customer service live chat and improving the organization's marketing software, he said.
Segarra noted that the organization also has plans for a Certified Tourism Ambassador program , an industry-recognized certification program that gives workers, business leaders, and officials the opportunity to become an expert guide on the county’s various entertainment offerings.
Looking to the future, Segarra said Discover the Palm Beaches will work with the county’s Tourism Development Council and a yet-to-be-chosen private consultant to draft a Tourism Master Plan to set the long-term guiding principles for the tourism sector.
With drafting expected to begin in July or August, he called on business leaders at the Chamber Breakfast to join in during the drafting process.
"We want to listen to you, we want to know exactly what are your expectations, what are your recommendations— to make sure we can craft a plan that will define the path for tourism in the next 10 to 20 years,” he said.
All these changes come after a record-breaking year for the county's tourism sector. Some 9.5 million tourists visited the county during 2023 — a gain of 300,000 over the previous year, Segarra said. That amounted to a total of $10.3 billion funneled into the county, with $7.08 billion directly spent at private businesses, he said, adding that the tourism sector makes up just over 11% of the county's economy.
Segarra also highlighted the sector's employment opportunities, noting that 85,000 residents are working in tourism-related businesses.
“It’s important to understand the strategic and practical value of our industry in the big picture of the county’s economy,” Segarra said.
Tuesday's breakfast also included a discussion on global affairs that featured Paula Dobriansky, a senior fellow at Harvard University's Belfer Center for Science and International Affairs, who has more than 30 years of experience working in high-level government positions, including as undersecretary of state for global affairs during former U.S. President George W. Bush's first term in office.
Diego Diaz Lasa is a journalist at the Palm Beach Daily News , part of the USA TODAY Florida Network. You can reach him at [email protected] .
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A Renaissance in Flamingo
Thanks to NPCA’s decades-long work, a new visitor center has opened at Flamingo in Everglades National Park and the area’s namesake birds are returning.
Flamingos have been exceptionally rare in Florida over the past hundred years but sightings have increased recently. The birds are easily disturbed by people, so visitors are advised to keep their distance.
Flamingo is experiencing a rebirth.
After years of ecological harm caused by development, this southern tip of Everglades National Park — named for its once-famous pink residents — is now seeing the return of clean water and wildlife. The recovery, in large part, reflects the successful Everglades restoration initiatives that NPCA has been advocating for since the 1980s.
At the same time, our work to secure National Park Service funding to rebuild Flamingo’s hurricane-condemned visitor facilities deep in the Everglades has led to the grand opening of the Guy Bradley Visitor Center and a new Flamingo Lodge and Restaurant , each designed and rebuilt with storm protection and resiliency to withstand sea-level rise from climate change. Visitors can also enjoy eco‐tents for “glamping” and recreational amenities such as kayak rentals and Florida Bay boat tours.
The reconstructed and renamed Guy Bradley Visitor Center in Everglades National Park’s Flamingo area.
It’s fitting that the Park Service named the visitor center for a conservation officer who was killed trying to protect wildlife from poachers at Flamingo in 1905; the dedication/reopening occurred as flamingo sightings have been increasing over the past decade.
During a recent stay at the newly opened lodge, we saw over 50 flamingos — one of the largest flocks in decades!
NPCA never stopped fighting for Flamingo. We’re excited that this combination of more accessible facilities plus increased wildlife sightings means that people can once again experience the wonder of this wild, remote section of the greater Everglades.
From ‘River of Grass’ to environmental degradation
Sunset at Everglades National Park
Before development in South Florida, the Everglades existed as a massive, flowing ecosystem twice the size of New Jersey. Water flowed slowly from the Kissimmee River to Florida Bay across the flat South Florida landscape known as the “River of Grass.”
New Polling Confirms Floridians’ Tremendous Support for Everglades Restoration, Florida National Parks
Polling from Florida Atlantic University and NPCA indicates that Floridians overwhelmingly support national parks, Everglades restoration efforts, and climate change solutions.
In the early 20th century, people drained the Everglades for farms, cities and highways — displacing wildlife, Tribal communities and the namesake grass. More than 70% of the water flow was lost, resulting in less water for South Florida residents and keeping Everglades National Park consistently in drought.
A water quality crisis in Florida Bay in the 1980s became the catalyst for efforts to restore the Everglades, which set into motion many of the projects NPCA has championed for years.
Lack of clean freshwater coming through the Everglades and into Florida Bay led to widespread seagrass die-offs and fish kills that forever changed the ecosystem and local economy. Plume hunting in the 19th century combined with environmental changes of the 20th century led the colorful flamingos — once so abundant in Florida Bay — to breed instead in Mexico and Cuba.
A flock of flamingos in Florida Bay as seen in November 2023 by NPCA staff.
NPCA has long fought for various restoration projects that keep water flowing south in its more natural pattern. NPCA led the campaign to elevate Tamiami Trail – the road from Tampa to Miami built in 1929 – so that the flow of water would pass unimpeded into the deepest part of Everglades National Park, known as Shark Valley Slough.
Our advocacy for improved water quality and quantity flowing into the park led to improved operations of the water management system, the installation of the underground wall in Miami-Dade County that prevents water from seeping into the Las Palmas community that’s in a corner of the Everglades, and the Everglades Agricultural Area Reservoir, now under construction, to store more water that will make its way to Florida Bay.
NPCA’s Cara Capp speaks from the welcome desk at the new Guy Bradley Visitor Center in Flamingo during the dedication ceremony in October 2023.
Some people worry that Everglades restoration will take too long and won’t be worth the effort amid the reality of climate change and sea level rise. NPCA disagrees. The wildlife already tells us that we are making progress. After the Kissimmee River was restored by rebuilding the river’s natural curve, egrets, ibises, storks and herons flocked back . Now, wildlife is returning to Florida Bay, too. Environmental groups shared at 2023’s Everglades Coalition Conference that they see increased numbers of nesting birds and alligators, as well as more areas of Everglades National Park staying hydrated.
The huge flock of flamingoes in Flamingo this year shows more evidence of success in Everglades restoration. Giving better habitat to wildlife is critical if we hope to support native species with time to adapt in a changing climate.
From shambles to climate resilience
Hurricane damage to Flamingo’s visitor center in 2017.
We can achieve and celebrate incremental progress along the restoration journey. Last October, the Park Service invited us to speak and help cut the ribbon at the dedication ceremony for new Guy Bradley Visitor Center and new lodging facilities in recognition of NPCA’s longstanding work at Flamingo, including our contributions to envisioning how the area could be rebuilt in a walkable and environmentally sustainable way.
It was amazing, and frankly unbelievable, to stand inside the gorgeous visitor center after seeing the site in complete disrepair after Hurricanes Katrina and Wilma in 2005, and again after Hurricane Irma in 2017 blew the roof off a temporary visitor center created after the first two hurricanes. Finally having overnight accommodations again — almost 20 years since the disasters — gives a new generation of visitors and anglers a chance to experience this place as it was so long ago.
The rebuilt Flamingo Lodge & Restaurant in Everglades National Park.
In addition to pushing for Everglades restoration, NPCA led the charge in advocating to Congress that Flamingo must be rebuilt in a way that exemplifies sustainability and climate resilience. We worked to secure funding through the Great American Outdoors Act and hurricane emergency resources to reopen the facilities and incorporate the latest construction standards of elevated and hardened structures in their design.
We appreciate how, in the rebuilding, the Park Service also placed special emphasis on preserving the visitor center’s distinctive color and mid-20th century architecture from the Mission 66 campaign , which was the Park Service’s initiative to expand and modernize park facilities in advance of the agency’s 50th anniversary in 1966.
Exhibits inside the newly rebuilt Guy Bradley Visitor Center at Flamingo, in Everglades National Park.
For decades, this pink visitor center with its nearby lodge and campground had welcomed adventurers and anglers to Florida Bay’s launching point. The modern building on the water became one of the national park’s premier and most beloved areas. Visitors came to see the namesake 4-foot-tall birds, manatees, American crocodiles and fish that made Everglades National Park a world-renowned angling destination. For nearly 40 years, the Flamingo Lodge and Restaurant proved equally as popular, as people needed an air-conditioned place to eat and rest in this off-the-beaten-path area of the park.
Now visitors and flamingos are flocking once again.
NPCA considers Flamingo’s re‐opening a huge victory for accessibility and public engagement — and it could not have happened without the dedicated, continued support of park advocates. This new, vibrant era for Flamingo is a testament to the importance of Park Service funding and what can be accomplished when we step up to support our parks and the environments they protect.
Want to visit?
A tower viewer inside Guy Bradley Visitor Center looks out onto Florida Bay.
Everglades National Park consists of 1.5 million acres, and Flamingo is one of its four visitor centers. The Guy Bradley Visitor Center and Flamingo Lodge and Restaurant are located 40 miles south of the main park visitor center in Homestead, Florida, and over an hour’s drive from downtown Miami. Thanks to a successful public transit initiative led by NPCA, you can take a train or bus from Miami to the Homestead entrance. However, a car is needed to make your way to Flamingo, as there is no public transportation within the Flamingo area as there was in the 1960s. Flamingo also is out of reach of most cell/internet service.
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About the authors
Cara works to restore and protect natural resources in and around Florida's national parks as the Sun Coast's Everglades Restoration Senior Program Manager.
John joined NPCA in February 2002 in the Sun Coast Region and in 2018 became the Deputy Vice President of Regional Operations out of DC. In this role, he helps manage NPCA’s regional programs, which encompass over 55 staff in eleven regions across the country.
- Park: Everglades National Park
- NPCA Region: Sun Coast
- Protecting Wildlife
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Things to do | catamounts shows put the audience at the center of the action, the boulder company’s latest, “impossible things,” invites you to attend graduation.
Over the next three weekends, the Boulder-based theater company the Catamounts is bringing its gift for artisanal adventure to Greenwood Village and turning the grounds of the Museum of Outdoor Art into something akin to a sky-box theater. Because the experiential show “Impossible Things” — written by Jessica Austgen, directed by Amanda Berg Wilson, and graced by the imaginative flourishes of installation artist Lonnie Hanzon — unfolds beneath a dusking sky.
Audience members are the guests at the party for the graduating high schooler. When the bespectacled Alex (Mel Schaffer) greets us at the start of the evening, there is a bit of uncertainty in the air. Or, as the grad (pronouns they/them) joked with a kind of aw-shucks charm, “Maybe I should say ‘I’m both melancholy and exhilarated to be graduating.’”
The celebration is the work of Alex’s parents, Victoria (Betty Hart) and Jacob (Mark Collins), aided by Barb (Maggie Tisdale), owner of Touch of Barb! Event Planning, Barb wears a pink-and-orange (it works!) skirt ensemble that resembles that of a flight attendant. She comes off a little high-strung, not the sort of antsy demeanor you’d want during turbulence, but she’s kind and turns out to have quite the agenda for the increasingly flummoxed teen’s night.
Alex’s hippie aunt Bertie (Joan Bruemmer-Holden) attends. And cousin Cygna (Min Kyung “Cecillia” Kim) has flown in from New York, where she’s becoming something of a star. All are there to send the youngster off on their next adventure. While no one proselytizes plastics and there’s no Mrs. Robinson flirting, there are plenty of guests with advice for the graduate.
Family members take turns saluting Alex. When Alex’s very proud, slightly bossy mom hands them the gift of a pocket watch, Alex’s mixed feelings bubble up. “Thanks, Mom. This is … wow,” they say with a pause, “an heirloom and a lot of pressure.”
To add to that sense of weightiness, Alex’s mom, dad, Aunt Bertie and Cygna begin to echo one another: “Time is ticking … time is ticking … time is ticking.” Clocks chime madly and off goes Alex — and as many as four separate “guest” groups — heading deeper into the museum’s invitingly landscaped 2.5-acre sculpture garden.
Looking-glass confidential
By now you have gathered that Alex and “Impossible Things” share DNA with a young girl named Alice and her travels to Wonderland. The looking glass that the graduate and guests pass through is one where the questions pertinent to high schoolers (and often the rest of us, too) hinge on making decisions — even if outcomes aren’t certain — and making the most of time, even when we don’t quite understand all the things time means and demands.
As the Queen will soon tell Alex, “Here you have all the time you need … not all the time you want.”
In “Impossible Things,” Alex’s family members play their whimsical doubles in the world of Alex’s — and our — adventure. In front of a bronze sculpture of the White Rabbit, Alice and the Mad Hatter, Hart is clad in a royal embellishment of Alex’s mom’s chic attire (zany and fetching costumes by Jayne Harnet-Hargrove). The Queen requests the guests address her as “Your Royal Highness,” “Your Majesty,” or “ma’am-pronounced-like-mum.” With precise royal-ME diction, she engages the guests, asking them to play a game (which she’ll no doubt win) and riffing on what a Queen wants, what a Queen needs and what a Queen does (hint: a lot).
Down a path stands a little booth manned by a puppeteer (who looks a lot like Alex’s dad). Back when the party started it was clear Alex’s father — head of a security firm — worried about his kid’s safety out in the wider world. So, of course, his doppelganger, Mr. Grimm, mans a wee theater where stories of adventure become tales of misadventure, and none seem to end well.
It is a family affair, and Aunt Bertie will make her appearance as Mother Goose, inviting guests to sit on the lawn and listen to her string theories. In a colorful caravan tent, a once ugly duckling turned celebrity swan shares her story. If Duckling’s a little vain, she’s earned it.
The Hanzon touch
No matter which group you find yourself traveling the adventure with, it’s unlikely the Cabinet of Curiosities won’t be the night’s centerpiece. Up a tiny berm, the space is the creation of local artist Lonnie Hanzon (of “Camp Christmas” fame). It’s chockful of fairy-tale fodder and nursery-rhyme artifacts, mementos of the natural world and other “impossible things.”
This permanent installation used to be at the museum’s former headquarters, and the show christens its new location. The wonderfully peculiar, obsessively curated Cabinet is striking on its own. (I’d return just to browse each crack and crevice, toy and novelty.) But it is Austgen’s writing and actor Chris Kendall’s embodiment of the melancholy, touchingly humane Collector of the evocative cache that add a profound dimension to the visit. The beverage the Collector offers his guests by way of a parting toast (a special concoction of artistic director Wilson, a darn inventive mixologist) didn’t hurt, either.
In “The Book of (More) Delights,” poet-essayist-mensch Ross Gay riffs on wonder and what René Descartes didn’t get quite right. The French philosopher thought it only came into being when it encountered the new, the novel. But, writes Gay, “most everything is new — or becomes so when we look longer or closer.”
Longer. Closer. Ahh. That’s what the cabinet and Alex’s adventure did for this one audience member. I can’t imagine it not doing something similar for you.
Lisa Kennedy is a freelance writer specializing in film and theater.
“Impossible Things”: Written by Jessica Austgen. Directed by Amanda Berg Wilson. Creative direction Lonnie Hanzon. Featuring Joan Bruemmer-Holden, Mark Collins, Betty Hart, Chris Kendall, Min Kyung (Cecillia) Kim, Mel Schaffer, and Maggie Tisdale. At the Museum of Outdoor Art, 6331 S. Fiddler’s Green Circle, Greenwood Village. Through June 16. Tickets at thecatamounts.org.
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‘A Call to Action’: Carter Center celebrates book anniversary and Women’s History Month
I n 2014, former U.S. President Jimmy Carter released A Call to Action , a book about what he labeled the “No. 1 challenge in the world today”: the abuse of women and girls. Carter’s writing was the result of the Carter Center’s work with faith leaders to advance human rights and women’s rights.
Carter lists 23 action items in the chapters for governments, institutions and community organizations, including directives such as publicizing U.N. Security Resolutions, abandoning the death penalty, pushing for domestic and international Violence Against Women legislation, and convincing nations to elevate the end of the widespread scourge of human trafficking.
After the book’s release, President Carter made several appearances to support the topic, including a 2015 TED talk , in which he told a global audience, “Scriptures are misinterpreted to keep men in an ascendant position” — and called out religious hypocrisy, systematic gender-based violence and misleading laws about sex work.
Today, 10 years after A Call to Action , as the Carter Center continues its focus on improving women’s rights, nearly all of the suggestions Carter made in 2014 still apply.
At the Carter Center on March 11, 2024, a multigenerational group of women gathered to revisit chapters in the book and engage in a workshop to help find solutions for all-too-common incursions of inequality, harassment, and exploitation. We found that a lot has changed in a decade — namely, that many women now view progress as something to first tackle on the hyper-local level as much as in the “big picture” worldview.
During a breakfast, attendees first heard from a panel of some of Jimmy Carter’s closest advisors at the Carter Center, including Beth Davis and Lauren Gay who managed his schedule and provided professional and personal assistance; Judy Langford Carter, a longtime Equal Rights Amendment campaigner who is the former daughter-in-law of Jimmy and Rosalynn Carter (and the mother of Jason Carter, Chair of the Carter Center Board of Trustees); and Meredith Evans, Ph.D., Director of the Jimmy Carter Presidential Library and Museum. Aklima Khondoker, a senior program advisor to the Carter Center, moderated the discussion.
While the women shared personal stories of their interactions with the Carters — some happening across decades — they also talked about how working with the former president bolstered them as colleagues. The words they spoke about their bosses included feeling “empowered,” “welcomed” and that their careers had been nurtured in workplaces that were “trusting spaces” for women.
Carter Center leadership also assured attendees the organization is dedicated to continuing its work in the years ahead. The event was dedicated to the memory of late first lady Rosalynn Carter, who died in November 2023 but left behind an incredible legacy for women herself, including being the nation’s leading mental health advocate for more than 50 years.
When it was time to discuss topics in a coffee breakout session, each group of six to eight women worked together to present a list of observations and actions, from promoting women’s voices and safety to mobilizing women to become advocates or lawmakers and making problems easier to solve by bringing parties together on common ground.
Topics ranged from equal rights, equal pay, bodily autonomy, and freedom from discrimination to respect on the job.
The concepts were complex, but as one participant at a table said: “A culture shift is needed … in legal reform, popular culture and religion” to challenge power structures.
“Women need to start finding comfort in difficult conversations,” she said.
This story comes to Rough Draft Atlanta through a reporting partnership with GPB News , a non-profit newsroom covering the state of Georgia.
The post ‘A Call to Action’: Carter Center celebrates book anniversary and Women’s History Month appeared first on Rough Draft Atlanta .
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The team connects students to resources, provides tools for empowerment, and instills personal responsibility for achieving goals. Additionally, the Action Center serves to foster faculty partnerships and campus and community connections, contributing to college-wide improvement of resources, processes, and services.
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