If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch

If you can't load a website or webpage, or Safari quits unexpectedly, follow these steps.

Connect to a different network

Try to load a website, like www.apple.com , using cellular data. If you don't have cellular data, connect to a different Wi-Fi network , then load the website.

If you're using a VPN (Virtual Private Network), check your VPN settings . If you have a VPN turned on, some apps or websites might block content from loading.

Restart your device

Turn off your device and turn it on again:

Restart your iPhone

Restart your iPad

Restart your iPod touch

Clear website data

You can clear website data occasionally to improve Safari performance:

Go to Settings > Apps > Safari.

Tap Clear History and Website Data.

Tap Clear History to confirm.

Turn on JavaScript

Turn on JavaScript if it's not already on:

Go to Settings > Apps > Safari > Advanced.

Turn on JavaScript.

Get more help

If the issue continues and only affects a certain website or webpage, check if you have Private Relay turned on. You can temporarily turn off Private Relay in iCloud Settings . If Safari still doesn't load websites and you tried all of these steps, contact the website developer for more help.

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Safari Not Working on iPhone? Here’s How to Fix It

What to know.

  • If Safari is not working, be sure to check your cellular and Wi-Fi connection.
  • Confirm that you have not set any Screen Time limits for Safari.
  • If all else fails, try clearing Safari history and browsing data.

problem med safari iphone

It can be incredibly frustrating when Safari is not working on iPhone. Whether web pages are not loading or you’re getting a “Safari cannot open page” error message, we’re going to go over a few different fixes that should help resolve any issues you are having with your web browser. Here's what to do if Safari is not working on your iPhone.

Why Is Safari Not Working?

  • How to Check Screen Time Settings

How to Clear Safari Browsing Data

There are a few different reasons why Safari stopped working on your iPhone, so we'll recommend multiple solutions to help resolve the problem. Let’s get started with how to fix Safari on iPhone by taking a few basic troubleshooting steps.

iPhone Life

How to Check Cellular & Wi-Fi Connection

Like any web browser, Safari needs an internet connection to work. Now, to fix any problems with your iPhone Safari not working, let’s first check your cellular and Wi-Fi connection:

iphone home screen with a red box around the status bar and an arrow pointing down, indicating for the user to swipe down from the upper right corner of the screen

If these settings are already enabled, but your Safari browser is not working on your iPhone, there are other solutions to try.

Enable Cellular Data When Safari Is Not Working on iPhone

Why is Safari not working on my iPhone? One of the iPhone’s many useful features is that you can restrict certain apps from using your cellular data . This is great for those who do not have unlimited data plans. However, that also means that if you disable data for Safari, then the web browser will be unable to load any web pages if you're not connected to Wi-Fi. For more Safari troubleshooting fixes, like how to fix the Safari cannot open page error, be sure to sign up for our Tip of the Day newsletter. If Safari is not working on your iPhone, here’s how to check your cellular data settings:

iphone settings app with a red box around cellular

Once you've confirmed that cellular data is enabled for Safari, try opening a web page to see if the issue has been resolved.

Safari Not Opening on iPhone? Check Screen Time Settings

Screen Time is a handy feature that is designed to help you reduce the amount of time you spend on your phone, including restricting access to a particular app. If you played around with Screen Time settings in the past, you might have accidentally set an App Limit for Safari by accident. If Safari won't open this is one of the first things you should check. Here’s how to check your Screen Time settings when Safari is not opening on iPhone:

Open the Settings app, and tap Screen Time.

If you do not see Safari in this list, then you have not set any Screen Time limits for your web browser. If Safari is still not opening on your iPhone, the issue could be elsewhere.

Sometimes, clearing out old website history and data can help with issues related to the Safari browser not working on your iPhone. Here’s how to do it:

Clearing this data will log you out of your online accounts and clear recent websites from your browsing history. While that is not a huge loss for most people, it can be a bit annoying when you get Safari working again, so it is best to use this option as a last resort.

iphone settings app with a red box around apps

If Safari is not working on your iPhone after clearing your browsing data, try closing the app completely.

Close & Re-open Safari

If Safari has stopped working on your iPhone, try closing and re-opening the app . Sometimes apps stop functioning correctly so completely closing it can help resolve things. When you close the app and re-open it, this effectively restarts the app.

If Safari cannot open a page, the above fixes should help resolve any underlying issues. However, if you are still having trouble with Safari not working on iPhone, you may need to seek further assistance from Apple Support . Next, find out how to block or allow pop-ups in Safari .

  • How do I get the Safari icon back on my iPhone?  Safari is one of the few Apple apps that cannot be removed from your iPhone. However, if it has somehow vanished from your phone, there are a few different ways to get Safari back on iPhone . Our article covers each method in detail, ensuring you can find the app.
  • Why won't Safari open on my iPhone?  If Safari won't open at all, the problem could be your Screen Time settings. If you don't have any Screen Time restrictions, you could be experiencing a software bug, in which case, I would recommend reaching out to Apple Support for help.
  • How do I reset Safari on my iPhone? You can close and re-open Safari to reset it. However, if that does not work, you can follow the above steps for clearing your browsing data .

Author Details

Rhett Intriago's picture

Rhett Intriago

Rhett Intriago is a Feature Writer at iPhone Life, offering his expertise in all things iPhone, Apple Watch, and AirPods. He enjoys writing on topics related to maintaining privacy in a digital world, as well as iPhone security. He’s been a tech enthusiast all his life, with experiences ranging from jailbreaking his iPhone to building his own gaming PC.

Despite his disdain for the beach, Rhett is based in Florida. In his free time, he enjoys playing the latest games, spoiling his cats, or discovering new places with his wife, Kyla.

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Safari Not Working on Your iPhone? Here’s How to Fix It

Ojash Yadav

Although iPhones and iPads support other apps to reach the Web, Safari remains the most favored and frequently used browser for iOS users. Troubleshooting on Safari can be frustrating, especially if its issues prevent you from searching for a solution online. Here are a few common reasons why Safari may not be working on your iPhone and how to fix the problems.

Turn on Mobile Data for the Safari App

Disable experimental features, change your network settings.

Also read: How to Make Mobile Safari Save Your Passwords on iOS

Test Your Internet Connection

To begin with, ensure that the problem is with Safari and not with your internet connection. For this, open, say, a non-Apple app like Facebook or Chrome, and see whether the website or the feed loads. If it does, then Safari is at fault. Otherwise, your internet connection is at fault. If it’s the former, move on to the next step.

If you’ve been exploring your iPhone’s data-saving features, which let you specify which apps have access to your phone’s mobile data, then there’s a chance that you turned off mobile data for the Safari app. That means Safari will work when you’re connected to Wi-Fi but not to mobile data. (Try running Safari over Wi-Fi to test this.)

If that’s the case, then to turn mobile data back on for Safari, go to “Settings -> Mobile Data,” and then in the “Mobile Data” list, make sure the slider next to Safari is in the green “On” position.

Turn On Cellular Data For Safari App

Also read: 20 of the Best Siri Shortcuts for iOS Power Users

You may not know about this, but Safari for the iPhone has a whole load of experimental features that you can disable and enable as you please.

The problem with these, as the name suggests, is that they are indeed experimental and subsequently don’t all work properly. Disabling them one by one can fix Safari if it’s not working and help you discover which exact feature was causing the problem,

On your iPhone, go to “Settings -> Safari -> Advanced -> Experimental Features.”

Turn On Cellular Experimental Features For Safari App

If you have more than one feature enabled here, disable just one, then check to see if Safari works normally again. If it doesn’t, re-enable that feature (if you want it) and disable the next one. Keep repeating this procedure until Safari starts working again.

Turn Off Experimental Features For Safari

Also read: Everything You Need to Know About Using “Shared with You” in iOS 15

Try resetting your Wi-Fi connection and reconnecting to the network.

  • Go to “Settings -> Wi-Fi” and turn it off, then turn it back on after a few seconds.

Turn Off And Turn On Wifi

  • If you’re using mobile data, go to “Settings -> Mobile Data” and turn “Mobile Data” off and back on after a few seconds.

Turn Off And Turn On Mobile Data

  • If neither option works, go to “Settings -> Wi-Fi,” connect to a different Wi-Fi network, and try loading the web page again.

Change Wifi Network

If the problem persists, try restoring your network settings to their original configuration.

  • Go to “Settings -> General -> Transfer or Reset iPhone -> Reset” and choose “Reset Network Settings.”

Restoring Your Network Settings

Also read: How to Fix Contact Names Not Showing, Appearing as Numbers in iOS

Common Problems With Safari And How To Solve Them

By following the fixes we’ve mentioned above, you should be able to revive Safari and make it work normally again. However, there are some specific issues that commonly come up with Safari. Here’s how to solve them.

Problem: Safari Crashed and Won’t Open

If you’ve ever panicked after Safari closed unexpectedly and couldn’t get the app to start, you probably encountered a bug that affects Safari’s search engine suggestions. This issue can cause the app to crash, freeze, or fail to start altogether. Although the bug usually plagues devices running iOS 10, it can affect just about any iPhone or iPad.

How to Fix It: Disable Search Engine Suggestions

Go to “Settings” and choose “Safari” in your list of apps. Here, find “Search Engine Suggestions” and turn it off.

Turn Off Seqarch Engine Suggestions

This feature offers suggestions for what you can search for as you type into Safari’s search bar. Disabling it gets rid of the problem for many users.

Problem: Safari Is Gray (and Won’t Open)

Sometimes when you update your iPhone’s iOS to a newer version, you may encounter a bug that turns some apps gray and prevent them from opening.This bug causes Safari to stop working and turns its icon gray when you switch to another app while Safari is running in the background.

How to Fix It: Update Your Software

To solve this problem, update your iPhone to the latest version of iOS. Apple includes important bug fixes in each software update, so it’s important to keep your iPhone or iPad up to date. iOS 11.1 fixed this bug for most users, so be sure to update to 11.1 or greater if you’re running an older version of iOS.

Go to “Settings -> General,” choose “Software Update,” and install the latest update.

Update Ios Software

Also read: How to Update to iOS 17 Smoothly

Problem: Safari Is Slow

As powerful as your iPhone can be, it can get bogged down with all the extraneous information that it processes. If you notice that Safari takes longer to load pages or graphics, it may be time to do some housekeeping. Try clearing your browser history, website data, and cache to make Safari run more smoothly.

How to Fix It: Clear Your Data

To delete your cookies, cache, and browsing history, go to “Settings -> Safari,” choose “Clear History and Data,” and confirm that you want to go ahead. Safari will remember your AutoFill information if you choose this option.

Clear Website Data Safari

To keep your browsing history but clear your cache and cookies, first go to “Settings -> Safari -> Advanced.”

Safari Advance Settings Menu

There, choose “Website Data -> Remove All Website Data” and tap “Remove Now.” Note that Safari will not remember your AutoFill information if you choose this option.

Remove Website Data Safari 2

To remove only a portion of your browsing history, cache, and cookies, start by opening Safari and tapping the Bookmark icon. Here, open your history and tap “Clear.” Now Safari will give you the option to clear your history, cookies, and browsing data from the past hour, the past day, the past 48 hours, or from your entire history. Pick the relevant option.

Delete History Safari

Problem: Safari Still Isn’t Working

Although it sounds cliche, turning your phone off and back on again can be the solution to any number of Safari-related issues.

How to Fix It: Restart Safari or Reboot Your Phone

If none of the previous fixes help solve your problem, try restarting the app or rebooting your phone.

Image7

  • Swipe up from the bottom of the screen and press on the screen when your finger is near the center to open the multitasking view, and then swipe up on Safari to close it. This will reset Safari.
  • To shut down your phone, press and hold the sleep/wake button until a slider appears. Slide to the right to power off your phone. For iPhone X and above, press and hold the side button and one of the volume buttons until the slider appears. Then slide it to the right to power off your phone.

Also read: How to Block Websites on Chrome, Firefox, Edge, Safari, Android, and iOS

Frequently Asked Questions

How to fix "safari can't find server" on iphone.

The most probable and common reason behind the “Safari can’t find server” error is not with Safari but with your internet connection. Here are a few ways to fix it.

  • Reset your wireless router.
  • Turn mobile data off and turn it back on again.
  • Clear Safari cache and data.
  • Restart your iPhone.

How to reset Safari on iPhone?

To reset Safari on your iPhone, open the Settings app and scroll to the Safari settings. There, tap on “Clear History and Website Data” and the bottom of the page and follow up along with the pop-up on your screen to confirm the action. Once it’s complete, all your data and cookies will be wiped clean, and Safari will be as good as new.

Can you reinstall Safari on your iPhone?

Yes, just like any other app, you can uninstall Safari from your iPhone by holding down the Safari icon on the home screen and tapping “Remove app.” Then, visit the App Store, search for Safari, and reinstall it from there. Can’t find the Safari app to delete it? Here’s how to delete hidden apps .

Image credit: Flickr

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Ojash Yadav

Ojash has been writing about tech back since Symbian-based Nokia was the closest thing to a smartphone. He spends most of his time writing, researching, or ranting about Bitcoin. Ojash also contributes to other popular sites like MakeUseOf, SlashGear, and MacBookJournal.

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Some users have reported that Safari doesn’t load websites or webpages after iOS 17 update. There could be many reasons for Safari not working on your iPhone after iOS 17 update. This is especially an issue when you rely heavily on Safari to browse the internet.

Fortunately, most iOS 17 Safari problems are minor and can be fixed within a few minutes without much technical knowledge. Just follow the steps below to fix Safari if it isn’t working properly on your iPhone after iOS 17 update.

Note: Information in this article applies to the iPhone 11 series, 12 series, 13, 14, and 15 series iPhones.

How to fix Safari not working on iPhone in iOS 17

1. update safari.

Before you do anything, make sure that Safari is up-to-date. It is possible that a software update may fix your problem. Safari is part of iOS and included with iOS. This means when you update iOS, Safari will also be updated. This further means that you need to update iOS to install the latest Safari updates. Here is how:

  • Go to Settings and tap on General .
  • Tap on Software Update and install any available updates.

2. Close Safari and then reopen it

One of the ways you can fix minor app glitches on iOS is by force-quitting problematic apps.

So, if Safari is still not working for you, then you should force-quit and reopen the app. Here’s how:

  • iPhone XR, 11, 12, 13, 14, or 15, go to your Home screen and swipe up from the bottom of the screen. If this is an iPhone SE (2nd or 3rd generation), double press the Home button.
  • This will reveal the app switcher which lists your most recently used apps.
  • Swipe left or right and find the Safari preview.
  • Swipe up on the Safari icon.
  • Then reopen Safari normally to see if your issue is resolved.

3. Internet connection issues?

It is possible that Safari is not working after iOS 17 update due to problems with internet connection. Lets first try to test that if you have a strong connection. Open the App Store app on your device, does the App Store app load without an issue? Then probably you have a connection. If not, you may try:

  • Turn on Airplane Mode and wait about 30 seconds and then turn it off (Settings > Airplane Mode).
  • Restart your modem and router by unplugging the power cord and wait about 1 minute and then plug them back in.
  • Try a different connection. If you are using a cellular connection, connect to a Wi-Fi network to see if your problem still occurs. If you are using a Wi-Fi connection, then try to connect to a Wi-Fi network.

4. Check for VPN and security software

Sometimes VPN can interfere with website loading on Safari. To disable VPN on your device, follow the steps below:

  • Open Settings , then tap on General .
  • Tap VPN & Device Management , then tap VPN .
  • Also, look at Settings > General > Profiles . If this option doesn’t exist, you don’t have any profiles installed. If you see something here, it may have been installed by the system administrator for your company, and you should talk to them.

5. Restart your iPhone

You hear it all the time—turn your device off and on again. While this may sound like a cliche fix, restarting your iPhone has been known to clear your usable memory, which can speed up Safari.

If Safari is frozen or just a blank white screen, restarting your iPhone can also fix these problems. Here’s how:

  • iPhone XR, 11, 12, 13, 14 and 15 : Press the side button and the volume up button until the Power Off slider appears. Slide it, then wait 30 seconds. Press the side button until the Apple logo appears.
  • iPhone SE(2nd or 3rd gen) : Press and hold the side button until the Power Off slider appears. Slide it, then wait 30 seconds. Press the side button until the Apple logo appears.

6. Turn off private relay

Private Relay works like a VPN and routes your Internet traffic through two separate relays to encrypt traffic and hide your IP address. If you have an iCloud Plus subscription, the setting is enabled by default. Private Relay can affect some websites. Here’s what to do:

  • Open Settings , then tap on your name at the top.
  • Tap on iCloud , then if Private Relay is on, tap on Private Relay .
  • Toggle the switch next to Private Relay to turn it off.
  • Select Turn Off Until Tomorrow . If you find that this is the problem, you may want to turn it off completely.

7. Disable extensions

Safari extensions are useful tools, but some of them, and ad blockers, in particular, might prevent Safari from working properly. If you are using extensions, disable them and see if that fixes your problem. Here’s how:

  • Open the Settings app.
  • Tap Safari .
  • Tap Extensions .
  • Turn off all of the extensions.

Now, force-quit Safari and open again. If Safari is now working, this means that one or more of your extensions are causing your problem. What you can do is to turn on extensions one by one until you find the problematic one. When you find it, you can update or delete the associated app to fix your problem. If Safari is not working still, you can now enable your extensions.

8. Clear out Safari data

Clearing Safari Website Data whis will remove history, cookies and other data. The history will be cleared from all of your devices signed into iCloud.

  • Open the Settings app on your iPhone and then go into Safari .
  • Tap Clear History and Website Data .
  • Choose your time frame. You can choose all history .
  • Tap Clear History .

9. Check that JavaScript is enabled

JavaScript is on by default on most iOS devices. However, if you’re having issues with Safari, it’s likely that JavaScript is off. Sometimes, one might turn JavsScript off as some websites might not support it.

If you’ve turned JavaScript off or want to check if it’s off and turn it back on, follow the steps below:

  • Open Settings and tap on Safari .
  • Scroll down and tap on Advanced .
  • If JavaScript is off, toggle the switch to turn it on.

10. Turn off Safari experimental features

The experimental features of Safari give you access to upcoming web tools, ideas about web element changes, new browser initiatives, behavior adjustments, and other under-test development features by the Apple development team.

Sometimes, you’ll find activating these features beneficial to enhance the web app experience on Safari. However, if you don’t possess a clear idea of which experimental features of Safari are beneficial, you shouldn’t toy with this section of the Safari web browser application. Here’s how to check and disable Safari experimental features on your iPhone:

  • Open Settings .
  • scroll down and tap Advanced .
  • Tap Experimental Features . And toggle off everything here. If this does not resolve your problem, you can turn them on again.

11. Reset Network Settings

You can Reset Network Settings if nothing else has fixed your iOS 17 Safari problems. Resetting network settings can solve a variety of connection problems, however, you will need to set up all of your Wi-Fi networks again. Copy down your Wi-Fi networks and their passwords, then Reset Network Settings by following the steps below:

  • Go to Settings , then tap General .
  • Tap Transfer or Reset iPhone , then Reset .
  • Tap Reset Network Settings , then follow onscreen instructions.

12. Contact Apple Support

If none of the above has solved your iOS 17 Safari issues, you may want to contact Apple Support for more help.

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Safari is the native browser for iPhones, iPads, and MacBooks. It comes pre-installed on almost every Apple device, and it's designed to be fast and efficient for them. However, there are times when Safari doesn't work.

When this happens, it usually means there's a setting or software issue. There are even cases where you might not be able to access the internet at all on your iPhone or iPad. Luckily, there are a variety of things you can try to get Safari working again.

1. Restart Your Device

You hear it all the time—turn your device off and on again. While this may sound too simple to work, restarting your iPhone or iPad has been known to clear your usable memory, which can speed up Safari.

If Safari is frozen or just a blank white screen, restarting your iPhone or iPad can also fix these problems. Before you try anything else, just make sure you cover the basics.

If you're new to Safari or Apple devices, you might want to check out our beginner's guide to Safari for iPhone and iPad users .

2. Turn Off Safari Suggestions

Turning off Safari Suggestions is one of the simplest and most common fixes for Safari not loading or crashing on an Apple device. While we aren't sure why this works, many users have reported that turning this off fixes the problem.

To turn off suggestions, head to Settings > Safari > Safari Suggestions and turn this off. You can also turn off Search Engine Suggestions while you're there too, as some users reported this also fixes the issue.

Some users have also said that blocking Safari popups on your iPhone can improve the memory usage of Safari. So, you may also want to give this a try.

If this fixes your issue, then you're all set. If not, try the following steps.

3. Turn On Cellular Data for Safari

If you're frequently connected to Wi-Fi, you may have cellular data off for Safari to save internet data. While helpful, if your Wi-Fi isn't functioning right, connecting to cellular data could fix your issue.

To do this, head to Settings > Cellular > Safari and turn this on. If it was off, this was most likely the cause of your issue. Alternatively, you can turn off Wi-Fi if you're connected and just connect with cellular data. If you can connect this way, that means there's a network issue with your Wi-Fi network.

4. Edit Your Screen Time Settings

If you've ever changed your Screen Time settings or blocked certain websites through Screen Time, try turning these settings off. To block websites, you need to enable Content Restrictions which can inadvertently block websites you still want to use. If you can't load a link from an email or text message, this could also be a sign that content restrictions are on.

To fix this issue, head to Settings > Screen Time > Content & Privacy Restrictions and turn this option off. If it was on, then this was most likely your issue. If it was off already, proceed to the next fix.

5. Clear All Safari's Data

If you frequently use Safari, you might have a lot of data stored within the app, making it fail to load correctly. This is especially true if you're using an iPhone or iPad with a lower storage capacity. If you get low storage notifications, this fix could resolve your issue.

To clear Safari's data, head to Settings > Safari > Clear History and Website Data . This will erase all extra data in the Safari app. Some users report this works, but you'll need to do it often if you can't eliminate storage space elsewhere on your iPhone.

6. Update iOS to the Latest Version

Some users have reported that updating iOS resolves issues with Safari. Whether Safari isn't loading, is crashing, or just isn't connecting to websites, try updating iOS on your iPhone .

Apple does a great job of fixing widespread issues with iOS updates. So, if there is an issue that Apple is aware of, it could get fixed by a subsequent update.

7. Reset Your Network Settings

If you've had issues with your network before, like not getting service or pages timing out, resetting your Network Settings could help.

To reset the Network Settings on your iPhone or iPad, head to Settings > General > Transfer or Reset iPhone (iPad) > Reset > Reset Network Settings . This will reset only your Network Settings and won't erase any other data on your iPhone.

After you finish this, try opening Safari to see if it's working again. If not, proceed to the next fix.

8. Reset to Factory Default Settings

If all else fails, you can try resetting your iPhone to the default settings. This will erase all the data on your iPhone, and you'll have to set it up from scratch. However, this is also a very effective way to resolve all kinds of software problems. To do this, head to Settings > General > Transfer or Reset iPhone (iPad) > Erase All Content and Settings .

After resetting to the default settings, test out the Safari app before you install your usual apps. If Safari is working then but stops working when a certain app is installed, that means the app installed is interfering with Safari.

If Safari isn't working when you have a fresh install, make sure you didn't restore a backup of your iPhone or iPad . If you restored a backup, there could be something interfering with Safari that transferred over. If you reset your device without a backup and Safari still doesn't work, you can try one of the two last troubleshooting steps.

9. Turn On JavaScript

JavaScript is on by default on most iOS devices. However, if you're having issues with Safari, it's likely that JavaScript is off. Sometimes, one might turn JavsScript off as some websites might not support it.

If you've turned JavaScript off or want to check if it's off and turn it back on, head to Settings > Safari > Advanced on your iOS or iPadOS device.

10. Use an Alternative Browser

If the above fixes didn't work, then unfortunately, there might be an iOS bug with Safari, and you'll need to wait for the next update and hope it's patched. Until then, you can try using an alternative browser to access the internet on your device. There are many great browsers available in the App Store that can cater to your needs.

Be sure to check back for iOS updates and see if Apple has addressed the bug. You can also start a new discussion in the Apple Discussions Community to see if anyone else is experiencing the same issue.

Safari Not Working on Your iPhone or iPad? It's Most Likely a Software Issue

Cracked screens and broken buttons are easy to diagnose as we can instantly see what's wrong. But when Safari or other apps on your iPhone stop working, that usually means a software issue is at play.

You can usually fix these issues by updating iOS, changing your settings, or resetting your device. However, if the issue still isn't fixed after trying everything above, you might need to post in the Apple forum about your issue for more help.

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Safari not working on iphone try these tips to fix it.

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The  iPhone's  Safari browser is usually fast and reliable but problems can arise even with  Apple's  best flagship smartphone. Few things are as frustrating as trying to open a webpage for a quick search and have something go wrong at the moment it's most needed. Thankfully, there are several solutions to try that might get the iPhone's browser working again quickly.

The mobile Safari browser has evolved greatly over the years and the locations of various controls have changed recently. The basics remain and it is usually quite easy to open any website with a few taps. Every new tab opens with a customizable selection of shortcuts and favorites appear when tapping the search bar. Of course, that ease is spoiled if web pages aren't loading correctly.

Related: How To Easily Find Safari Tabs On Your iPhone

If Safari isn't working right on an iPhone, a website might not load or the browser could crash unexpectedly. If the app stays open but webpages never load, it could be an internet problem. A quick fix might be to toggle Airplane mode on and off again to disconnect and reconnect to the internet. This can be done by swiping down from the upper-right and tapping the Airplane icon in the Control Center, pausing, and tapping again.  Apple  suggests trying a different Wi-Fi network and for more serious problems, like Safari crashing, turning the iPhone off and on to give it a fresh start might help . For an iPhone X, 11, 12, or 13, pressing and holding the side button and either volume button will power it off. For other iPhone models, hold the side button or top button to turn it off.

More iPhone Safari Fixes

Clearing website data might help with iPhone Safari trouble if the problem is with a particular website. The user should open the Settings app, scroll down and open the Safari tab, then tap  Clear History and Website data . This will delete any corruption in the data that might be causing a problem. If the problem persists, the issue might be with that website and not something that is related to the iPhone. Checking several other websites and trying again later will help verify if it is a temporary website issue.

Over time, iOS needs to be updated and if it hasn't been brought up to the latest version for quite some time, that could result in several problems, including websites crashing or failing to load properly. In the Settings app, the user should open the General tab, tap  Software Update  and install any that are available. The latest version of Safari is included in new iOS software and the iPhone needs to be updated regularly to install important security updates and bug fixes.

Next: How To Enable Private Browsing On Safari In iOS 15

Source:  Apple

Guiding Tech

6 Ways to Fix Safari Not Loading Pages on iPhone and iPad

problem med safari iphone

Mehvish Mushtaq is a computer engineer by degree. Her love for Android and gadgets led her to develop the first Android app for Kashmir. Known as Dial Kashmir, she won the prestigious Nari Shakti award from the President of India. She has been writing about technology for 6+ years and her favorite categories include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, social media, and web apps.

problem med safari iphone

Ankita enjoys exploring and writing about technology. Starting as a script and copywriter, her keen interest in the digital world pulled her towards technology. With GT, she has found her calling in writing about and simplifying the world of tech for others. On any given day, you can catch her chained to her laptop, meeting deadlines, writing scripts, and watching shows (any language!).

  • Open Settings and tap on Safari > turn off Prevent Cross-Site Tracking toggle.
  • Go to Settings > Safari > Hide IP Address and select Off.
  • Open Settings > Screen Time > Content & Privacy Restrictions > turn the toggle off.

Basic Fixes:

  • Restart phone and modem: Long-press the power button and use the slider to turn your device off. Then, turn off your modem. Wait a while and turn the modem back on. Once powered on, turn your Apple device back on and wait for it to connect to the Wi-Fi. Then, open Safari and check.
  • Turn off VPN: Certain websites block VPN servers and can break if you open them when connected to a VPN. So, disable the VPN on your iPhone or iPad and load the page again on Safari.
  • Clear Safari cache and browsing data: Safari uses cache and browsing data from your previous visits to enhance your browsing experience. However, corrupted data can cause issues when loading pages. So, use the settings menu to clear all Safari cache and browsing data.
  • Disable Safari extensions: Certain Safari extensions, like ad-blockers, can block page elements. This can prevent the page from loading. When this happens, turn off ad-block and other Safari extensions. Then, try loading the page again.
  • Update software: As Safari is part of Apple’s ecosystem, the only way to update the browser is by installing the latest software updates. So, ensure the recent iOS or iPadOS updates have been installed on your Apple device. Then, reopen Safari and load the page again.

Fix 1: Disable Prevent Cross-Site Tracking

Safari lets users prevent cross-site tracking to ensure their browsing habits are not recorded by the relevant website. However, this can cause webpages not to load properly on Safari. When this happens, disable this feature and check again. Here’s how.

Step 1: Open Settings and tap on Safari . Turn off the Prevent Cross-Site Tracking toggle.

tap on Safari 1

Fix 2: Turn off ‘Hide IP Address’ in Safari

You can hide your IP address using Safari’s built-in tools. However, this can sometimes prevent Safari from loading pages that require IP access. So, disable this option and reload the page in Safari. Here’s how to do it.

Step 1: Open Settings → Safari . Tap on Hide IP Address and select Off .

Tap on Hide IP Address

Fix 3: Check Content Restrictions

If enabled, content restrictions can restrict certain site content in Safari, preventing the page from loading. So, open the relevant setting and disable all content restrictions on your Apple device. Here’s how.

Step 1: Open Settings and tap on Screen Time . Tap on Content & Privacy Restrictions .

Step 2: Turn off the Content & Privacy Restrictions toggle.

tap on Screen Time 1

Also Read: What are Safari content blockers and should you use them

Fix 4: Enable JavaScript

Certain webpages require JavaScript to load properly. So, if JavaScript is disabled for Safari, it can also cause page loading issues. Open Safari settings and enable JavaScript. Follow the below steps to do it.

Step 1: Go to Settings → Safari . Scroll down and tap on Advanced .

Step 2: Turn on the toggle for  JavaScript .

tap on Advanced 1

Also Read: How to fix Safari not loading images on iPhone

Fix 5: Switch to Google DNS

Your current DNS server can also be the culprit behind Safari not loading pages. To fix this, change your DNS server to Google DNS and try again. Here’s how.

Step 1:  Open  Settings  and tap on  Wi-Fi . Tap the  i icon next to your Wi-Fi network.

Tap on Wi Fi 6

Step 2:  Tap on  Configure DNS . From the options, select  Manual .

Step 3:  Here, remove the currently added  DNS servers . Then, tap on  Add Server .

Tap on Configure DNS 3

Add  8.8.8.8  and  8.8.4.4  for Google DNS and tap on  Save . Then, reopen Safari and reload the page.

Fix 6: Reset Network Settings

If pages still don’t load properly in Safari, reset all network settings on your iPhone or iPad. This will delete any custom Wi-Fi settings causing the Safari page-loading issues. Follow the below steps to do it.

Step 1:  Open  Settings  and tap on  General →  Transfer or Reset iPhone .

Open iPhone Reset Settings 22

Step 2:  Tap on  Reset →  Reset Network Settings .

Reset iPhone Network Settings 7

Follow the on-screen instructions to finish the process. Then, reopen Safari and try loading the page again to see if the issue has been fixed on your iPhone or iPad.

Was this helpful?

Last updated on 28 June, 2024

The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.

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problem med safari iphone

Safari is one of the most popular browsers available on iPhone and iPad. It offers an excellent user experience and is known for its speed and overall performance. However, users may occasionally encounter issues when using Safari on their iPhone or iPad. In this article, we will be discussing the top 12 ways to fix Safari not working on iPhone and iPad.

1. Restart Your Device:

The first thing you should try if Safari isn’t working on your iPhone or iPad is to restart your device. This will remove any temporary glitches and may fix the issue.

2. Clear the Safari Cache:

Another common reason why Safari may not be working on your device is due to the cache. To clear the cache, go to Settings > Safari > Clear History and Website Data. This will clear the cache and may fix the problem.

3. Update Your iOS Version:

Ensure that your device is running the latest version of iOS. To check for updates, go to Settings > General > Software Update. If an update is available, install it which includes fixes for known issues.

4. Reset Network Settings:

Resetting network settings can sometimes fix Safari issues. Go to Settings > General > Reset > Reset Network Settings. Please note that this will remove all saved Wi-Fi passwords.

5. Disable Content Blockers:

If you have any content blockers installed, disable them and see if Safari starts working again. Go to Settings > Safari > Content Blockers and toggle the switch to disable them.

6. Enable Javascript:

If Javascript is not enabled, Safari may not work correctly, so make sure it’s turned on. Go to Settings > Safari > Advanced > Javascript and ensure that it is enabled.

7. Disable Private Browsing:

Private browsing can cause issues with Safari, so turn it off and see if that fixes the problem. Go to the Safari tab, then tap the plus (+) icon to open a new tab, and turn off Private Browsing.

8. Disable VPN:

If you use a VPN, disable it to see if Safari starts working. Go to Settings > VPN and toggle the switch to turn it off.

9. Reset All Settings:

Resetting all settings can fix various issues with your device, including Safari issues. Go to Settings > General > Reset > Reset All Settings. Please note that this will remove your customized settings.

10. Force-Close Safari:

If Safari has become unresponsive, force-close it by swiping up from the bottom of the screen and swipe left or right to find Safari. Swipe up on Safari to force it to close.

11. Check Safari Preferences:

Go to Settings > Safari and ensure that any necessary options are enabled, such as ‘Block Pop-ups’ and ‘Fraudulent Website Warning.’

12. Reinstall Safari:

If all else fails, try uninstalling and reinstalling Safari. To do this, go to Settings > General > iPhone Storage > Safari and select ‘Offload App.’ After that, tap ‘Delete App’, then ‘Reinstall App’ to reinstall Safari.

In conclusion, these are the top 12 ways to fix Safari if it’s not working properly on your iPhone or iPad. As always, keep your device up to date, clear the Safari cache regularly, and ensure that necessary settings are enabled to avoid common issues with Safari

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Safari Not Working on iPhone: How to Fix?

By: Sam Patwegar | April 13, 2024

The problem of Safari browser getting stuck, freezing, hanging, crashing or becoming totally unresponsive on iPhone has been reported by users.

This issue can be caused due to a variety of reasons, ranging from the Safari browser Cache being clogged up with outdated files, temporary glitches in iCloud to certain Safari features not functioning properly on your iPhone.

Steps to Fix Safari Not Working Issue on iPhone

If the Safari browser on your iPhone is getting stuck, crashing or not working properly, you should be able to fix the problem using the following troubleshooting steps.

1. Restart iPhone

The problem could be due to a stuck file or processes preventing the Safari browser on your iPhone from working properly.

1. Go to Settings > General > scroll down and tap on Shut Down .

2. On the next screen, use the Slider to Power OFF iPhone.

Power OFF iPhone

3. Wait for 30 seconds and press the Power button to restart your iPhone.

2. Enable Cellular Data

If you are not connected to Wi-Fi, make sure that the Safari browser on your iPhone is allowed to use Cellular data.

1. Open the Settings App on your iPhone and tap on Cellular .

2. On the next screen, scroll down a bit and move the toggle next to Safari to ON position.

Enable Cellular Data For Safari on iPhone

Once Cellular data is enabled, you should be able to use the Safari browser on your iPhone.

3. Enable/Disable Airplane Mode

Enabling/Disabling Airplane Mode resets wireless antennas on your iPhone and this is known to help in fixing network connectivity issues.

1. Open Settings on your iPhone and move the slider next to Airplane Mode to ON position.

Enable Airplane Mode on iPhone

2. After 15 seconds, disable Airplane Mode by moving the toggle to OFF position.

Now, try to use the Safari browser and see if you are able to browse normally.

4. Clear Safari History & Website Data

The most common reason for stuck Safari browser on iPhone is due to Safari Cache being clogged up with outdated and corrupted files.

1. Open the Settings app on your iPhone > Scroll down and tap on Safari .

Safari Settings Option on iPhone

2. On the next screen, scroll down to ‘Privacy and Security’ section and tap on Clear History and Website Data option.

Clear History and Website Data option in iPhone Safari

3. On the confirmation pop-up, select Clear History and Data option to confirm.

Once Safari Cache is cleared, you should be able to browse normally using the Safari browser on your iPhone.

5. Update Safari Browser

Apple Updates Safari browser along with its regular iOS updates. Hence, make sure that the latest version of iOS is installed on your iPhone.

1. Go to Settings > General >  Software Update .

2. On the next screen, tap on Download and Install (If an iOS update is available).

Patiently wait for the iOS update to be download to your device. Once the download is complete, install the update by tapping on Install Now option.

6. Enable JavaScript

Disabling Java scripts can prevent you from accessing websites.

2. On the next screen, scroll down to bottom of the screen and tap on Advanced .

3. On the next screen, move the toggle next to JavaScript to ON position.

Enable JavaScript For Safari On iPhone

Restart your device and see if Safari browser is now working properly on your iPhone.

7. Disable Safari Suggestions

2. On the next screen, disable Safari Suggestions and Search Engine Suggestions by moving the toggle to OFF position.

Disable Safari and Search Engine Suggestions on iPhone

Now, see if the Safari browser on your iPhone is working properly.

8. Disable Autofill

1. Go to Settings > Safari > Autofill .

2. On the next screen, move the slider next to Use Contact Info  and Credit Cards to OFF position.

Disable AutoFill Info on iPhone

9. Disable iCloud Safari Syncing

1. Open Settings > tap on your Apple ID Name .

2. From the Apple ID screen, go to iCloud > on the next screen, move the toggle next to Safari to OFF position.

Disable Safari Syncing to iCloud on iPhone

Now, open the Safari browser on your iPhone and see if it is now working properly.

10. Reset Network Settings

If above steps did not fix the problem, you can try to Reset the Network Settings on your iPhone to Default Settings and see if this helps in fixing the issue.

1. Go to Settings > General > Transfer or Reset iPhone > Reset .

Reset Settings Option on iPhone

2. On the pop-up, select Reset Network Settings option.

Reset Network Settings Option on iPhone

3. If prompted, enter your Lock Screen Password .

4. On the confirmation pop-up, select the Reset option to confirm and patiently wait for the Reset process to be completed.

After iPhone restarts, go to Settings > Wi-Fi > select your Wi-Fi Network > enter the Password to join your Wi-Fi Network.

  • Prevent Safari From Opening Last Browsing Session on iPhone
  • How to Use Private Browsing Mode On iPhone Safari Browser

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How to Solve Safari Not Working on iPhone 16/15/14/13/12/11/XS/XR/X/8/7

When Safari on your iPhone stops working to load pages or stops responding, do not neglect the iOS system problem, especially after upgrading the latest iOS 18/17. Use the iOS diagnose tool to scan and fix your iOS system error and downgrade or upgrade iOS freely.

Summary

"My Safari server stopped responding on iPhone 6, Why did it happen?"

"My Safari is not loading web pages on iPhone 8 Plus."

"Why my Safari is not working on cellular data?"

Safari, as the built-in browser on iPhone, was used widely by most iPhone users.

While some of you benefit from the quick and simple browser on iPhone, still others also suffer from it a lot, especially after iOS (14/13/12/11) upgrade.

Initial neglect will not solve the problem and you will still struggle with the increasing issues brought by Safari.

It is not difficult to fix the issue.

No matter what are the reasons for Safari failing to work, you could follow the step-by-step guide to fix Safari not working on iPhone 14, 13, 12, 11, XS, XR, X, 8, 7, 6, 5, iPad, etc., running in iOS 18/17/16/15/14/13.

Solve Safari Not Working on iPhone

Part 1. Safari Not Loading Pages? Here Are 2 Solutions

Part 2. safari server stopped/delayed responding here are 2 solutions, part 3. safari not working on cellular data on iphone change network settings, part 4. safari is grayed or not opened update iphone, part 5. safari not working for unknown reasons here are 2 universal fixes.

The most frequent question happened to many users is Safari not loading pages. The problem is caused by a poor network or network error. For solving it, you could follow the 2 solutions as below.

Enable, Change and Reset Network Settings

For network error in Safari not working, you are recommended to change the network settings on your iPhone.

1. Disable and enable network. Go to "Settings" > "WLAN" > Toggle off "WLAN" and turn it on again.

If you are using cellular data on Safari, just Go to "Settings" > "Cellular" > Toggle off "Cellular Data" and turn it on again.

Disable and Enable Network

2. Change cellular data to WLAN. Cellular data is unstable and you could change your cellular data to WLAN. Just follow the similar steps above to turn WLAN on and disable Cellular Data.

WLAN

3. Reset network settings. If neither of the above ways works, just try to reset the network settings on your iPhone . Go to "Settings" > "General" > "Reset" > "Reset Network Settings" and wait for seconds, all the network settings will be reset and you need to input the network info again to use Safari smoothly.

Reset

Disable Experimental Features

Experimental features may be strange to many of you, but it does exist in your Safari settings.

Safari on iPhone loads the experimental features in the background, which may affect your Safari loading pages smoothly. So, you just need to disable the unnecessary ones.

On your iPhone, go to "Settings"> "Safari" > "Advanced" > "Experimental Features" to toggle off the features that you do not need, but may cause a page loading failure of Safari.

Disable Experimental Features

Another problem that Safari stops responding unexpectedly or responds slowly is also encountered by many of you. The reason for this Safari not working may be the searching engine bug from Safari.

The solutions to the problem are cleaning Safari cache data and disabling search engine suggestions.

Disable Search Engine Suggestions

Safari not working caused by search engine suggestion always happen on iPhone running in iOS 10, but it is hard to say why this problem may recur on iPhone running in iOS 12, 13 or 14.

The solution is very easy and you just need to disable search engine suggestions.

On your iPhone, go to "Settings" > "Safari" > Toggle off "Search Engine Suggestions.

Search Engine Suggestions

Clear Safari Caches

Another reason for delayed Safari responding is the extraneous cache information, which may bog down the Safari process. What you need to do is to clear Safari cache data on iPhone and iPad .

On iPhone, go to "Settings" > "Safari" > Scroll down your iPhone to tap "Clear History and Website Data".

Clear Safari Caches

Then you can run your Safari to see if your non-working Safari becomes normal.

Sometimes, when you are outside where there is no WLAN, you will have to use your cellular data. However, even if you toggle on Cellular data on iPhone, you will find Safari still not working. Why does it happen?

You may forget to allow Safari to use cellular data via settings. It is easy to fix it.

On iPhone, go to "Settings" > "Cellular" > Scroll down to find and tap Safari app under "CELLULAR DATA" > Enable "WLAN & Cellular Data" to be selected.

Change Network Settings

Then restart Safari to see if it can work again.

If your Safari app is grayed and cannot be opened, it is possible that your old version iOS will not work on an up-to-date Safari.

For solving it, you just need to update your iPhone .

On your iPhone, tap "Settings"> "General"> "Software Update"> "Download and Install" the latest iOS 18/17/15/14/13.

Update iPhone

Generally speaking, Apple will send the users the update reminder for its every iOS update, and you just need to accept it and your iPhone will update automatically.

Do not forget to backup iPhone with iOS Data Backup and Restore before upgrading iPhone for avoiding data loss due to an unexpected upgrade error or failure.

Some unknown reasons may cause Safari not working on iPhone or iPad. For solving it, there are 2 universal fixes.

Restart iPhone

No matter what problems you iPhone is suffering from (Exclude the hardware issues), you could try to restart your iPhone to fix it.

For iPhone SE, 6s Plus, 6s, 6 Plus, 6, 5c, 5s, 5, 4S and 4: Press and hold the Power (Sleep/Wake) button on the top edge or right-side edge.

For iPhone 7, 7 Plus, 8, and 8 Plus: Press and hold the Power (Sleep/Wake) button on the right side until you see the prompt of "slide to power off" appear. Then slide it from left to right to turn off it.

For iPhone 16, 15, 14, 13, 12, 11, X, XS, XS Max, and XR: Press and hold the side button and volume down/up button until you see the prompt of "slide to power off" appear. Then drag the slider to turn off your iPhone.

After you turn off iPhone , just press and hold the side button until you see the Apple logo, then wait for seconds, and your iPhone will restart.

More details of restarting iPhone just click here .

Restart iPhone

If it still not working to fix Safari, just move the last method.

Fix iPhone System and Downgrade/Update iOS

The last method of fixing not working Safari is using Aiseesoft iOS System Recovery , which is the iOS system repair tool to drag your problematic system to normal, besides, it can also help you:

iOS System Recovery

iOS System Recovery

  • Fix iPhone in abnormal situations like disabled, frozen, freezing, black screen, Apple logo, etc.
  • Scan iPhone and extract data from password-forgotten iPhone and iPad.
  • Upgrade iPhone to the latest iOS version or downgrade iPhone to its supported version.
  • Compatible with iPhone 16, 15, 14, 13, 12, 11, XS, XR, X, 8, 7, 6, 5, 4, iPad Pro/Air/mini, etc.

Connect your iPhone to computer with the USB cable. If it is the first time that you connect your iPhone to computer, just unlock your iPhone and tap "Trust" to enable this computer to manage your iPhone.

Connect

Here, there are 2 options you could make.

If your iPhone is detected to be normal, then you need to click "Optimize" button to go to the interface of the firmware and iPhone model information.

Optimize

If your iPhone is detected to be abnormal, you will be directed into the interface of the firmware and iPhone model information directly.

Download Firmware

If Safari stops working on your Mac, you can read the post to uninstall Safari on Mac .

You can upgrade or downgrade your iOS to the iOS version which iPhone supports according to the rule of Apple.

In this post, we mainly talk about how to fix Safari not working on iPhone or iPad. Whether your Safari cannot load pages or stops responding, you could fix the problem via the settings. However, once your Safari not-working problem is caused by the unknown reasons, you could try Aiseesoft iOS System Recovery to solve the problem.

Do not hesitate to share this post if it solves your problem.

Also, leave your comments if you have any question.

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Safari Not Working On iPhone? Here’s a Complete Fix

Many iOS users prefer using Safari for browsing and web surfing. It’s because this web browser drains the least resources as compared to other browsers. However, fixing the Safari not working on the iPhone issue might be challenging when you don’t know the actual problem.

That issue doesn’t allow you to browse anything on Safari. Also, sometimes you can’t even open the app.

Therefore, this post will guide you on how to fix “Safari not working on iPhone” issues.

Table of Contents

Why is My Safari on My iPhone Not Working?

There are several reasons why the Safari browser is not working on your iPhone. The most common ones might be

  • Weak Wi-Fi Network
  • Full Browser’s Storage
  • iOS Device Outdated Software

No doubt, there might be other reasons behind Safari not working on iPhones. Unfortunately, you can’t diagnose the actual problem every time. We’ll try several methods to fix your iPhone’s Safari browser.

Ways to Fix Safari on iPhone

First, you should know whether the issues reside in your iPhone, internet connection, or Safari browser. To diagnose that, let’s perform a test.

Reboot iPhone

It resolves minor bugs when you soft reset, restart or reboot an iPhone. These bugs impede the connectivity between the mobile device, apps, and the Wi-Fi network.

Therefore, let’s begin with restarting your iPhone.

Normal Restart iPhone

  • Press and hold the volume up OR down button with the side (lock screen) button until a slider appears.
  • Drag the “Slide to power off” slider. You will iPhone will instantly shut down.
  • Now, wait for at least 30 seconds until internal settings refresh.
  • After that, hold the side button until the Apple logo appears on the screen.
  • Wait again till your iPhone ultimately starts.

Force Restart iPhone

If you can’t restart your iPhone in the usual way, try the force method.

  • Press the volume up button and release it.
  • Then, press the volume down button and release it.
  • Keep pressing the side button until the Apple logo appears on the screen. That means your iPhone is getting restarted.

Besides, the iPhone restart methods vary with different iPhone models. You can check the detailed Apple guide  here  on iPhone restart.

Once your iPhone is ready, launch the Safari app and try loading web pages. If the problem is fixed, that means your iPhone was at fault.

However, perform the next test if the issue persists.

Test Internet

Sometimes your internet service provider (ISP) encounters a server issue and stops providing you with an interrupted internet connection. That’s when you can’t load pages on the Safari browser.

Therefore, you have to check whether you are getting stable internet.

Check Router

  • First, check the status of the internet from the router. Make sure the internet LED is solid green/blue (depending on the router.)
  • If the router is not transmitting internet to your devices, perform a power cycle on it.
  • Unplug the router’s power cable.
  • Wait for 10 seconds.
  • Plug back in the power cord.
  • Now, test rerunning the Safari app on your iPhone.

If the issue persists, try connecting your iPhone to a different Wi-Fi connection.

Connect to Different Network

  • Connect to any other Wi-Fi network by selecting a different SSID.
  • Enter the password.
  • Try loading web pages.

problem med safari iphone

If the Safari app is working, that means your router is faulty. Therefore, please take it to the networking hardware repair shop and let the experts fix your router.

Run a Different App

Another internet connection test you can perform is by running an online app other than Safari. For example, launch Facebook or YouTube on your iPhone. The internet works fine if these apps successfully load feeds and stream videos.

Therefore, now you have to fix Safari by making tweaks in some of the default settings.

Mobile Data for Safari App

You can try running Safari on your mobile or cellular data. That will confirm if the Safari app is at fault or not.

However, you must ensure that you have allowed Safari to use mobile data. iPhone and other smartphones have a data-saving feature enabled by default. Unfortunately, that feature doesn’t allow the apps to work unless you connect to a stable Wi-Fi network.

This feature undoubtedly helps you save data and extends the time reaching the data usage limit. But if Safari is not working on the iPhone issue that is bothering you, give permission to this browsing app and check whether it’s working now on cellular data.

Allow Safari App for Mobile Data

  • Open Settings.
  • Go to Mobile Data.
  • Turn on Mobile Data. On the same page, you will see a list of apps and a toggle in front of them.
  • Find Safari and turn that toggle on. That means you have granted permission to Safari to use mobile data.

problem med safari iphone

Besides, make sure you have enough cellular data on your iPhone. Although browsing doesn’t utilize much data, the Safari app will not work if you have reached the monthly data usage limit.

That’s why it’s recommended to recharge your mobile data and then perform this method.

Experimental Features of Safari

Apple launched new experimental features in Safari with the latest updates. These features give access to:

  • Use New Web Tools
  • Adjust Web Behavior
  • Test New Features

Moreover, changing the Safari experimental features is good only if you are associated with the web development team and working on such a project. Also, you can change the experimental features if you use a particular web application that needs such modifications.

Since most users are not concerned with such technicalities, it’s recommended to one by one disable these features.

Disable Experimental Features

No doubt, disabling any Safari feature can either solve the problem or make it worse. So the easiest method is to disable one feature, run Safari and check its performance.

If disabling that one feature solves the problem, you don’t need to enable/disable any other feature. If it doesn’t, repeat the same steps with the other features.

  • Open the Settings app.
  • Tap Safari.
  • Go to Advanced.
  • Tap Experimental Features at the end. You will see a list of features. Some of them are enabled, and some are disabled.
  • You must enable/disable each feature and keep repeating the step unless the Safari app starts working properly.

problem med safari iphone

This method is critical because you don’t know what each experimental feature is capable of.

Besides, be careful while performing this method. Don’t rush because a small mistake can worsen the situation.

After completing this method, the Safari issues are supposed to get resolved. However, you might have to reset the network settings if the Safari app is still not working properly.

Reset Network Settings

Before resetting the network settings, you have to try the following step:

  • First, turn off the WiFi on your phone and turn it back again.
  • Next, launch Safari and check if the issue is resolved.
  • Next, connect your iPhone to any other Wi-Fi network and try running Safari.
  • Again, turn off mobile data and then turn it on. Now, run Safari and check if it’s performing okay.

After that, it’s time to reset the network settings.

Reset Network Settings on Your iPhone

  • Tap Transfer or Reset iPhone.
  • Select Reset Network Settings.
  • A confirmation prompt will show up. Tap Reset and let your iPhone reset its network settings.

Remember that when you reset a phone’s network settings, all the network data will be lost.

For example, all the saved WiFi passwords, Bluetooth connections, VPN, and will be reset. Therefore, you have to pair your iPhone with particular connections again.

What will you do if Safari is not opening on your iPhone?

Safari Keeps Crashing

When you open Safari on your iPhone, it shows the logo screen and instantly crashes. That usually happens with other apps as well. But why?

It’s because the browser or the website data has almost reached its limit. Therefore, you have to perform the following action:

  • Clear Safari History
  • Disable Search Engine Suggestions Feature

Clear History and Website Data

Browsers tend to save data to enhance user experience. No doubt, that’s not a huge amount of data. But if you don’t frequently keep clearing the website data, it will clutter the Safari storage. So when you open Safari, it will crash.

Therefore, let’s clear the Safari app’s browsing history and website data.

  • Find and select the option “Clear History and Website Data.”
  • Next, tap Clear History and Data.

problem med safari iphone

This method will remove the entire history and website data from the Safari directory.

Now, if you want to keep the browser history and remove only website data, follow these steps:

  • Go to Settings.
  • Now go to Advanced > Website Data.
  • Tap Remove All Website Data.
  • Tap Remove Now.

problem med safari iphone

If you want to remove only a specific period of browsing history , follow these steps:

  • Open Safari.
  • Tap the History Tab (Bookmark icon or a clock icon at some places.)
  • Now, select the period from when you want to clear the Safari browsing history, cache, and website data.

problem med safari iphone

Now run Safari on your iPhone and check its performance.

However, it’s possible that clearing Safari browsing history might not have resolved the app crashing issue.

That’s why let’s try the next method.

Disable Search Engine Suggestions

You can use the Safari suggestions feature to enhance your search engine’s performance. These search engine suggestions help you browse more efficiently.

But since this feature utilizes more resources, you might have to disable it.

Therefore, follow these steps to disable the Safari suggestions feature:

  • Open Settings
  • Go to Safari
  • In the Search section, turn off Search Engine Suggestions

problem med safari iphone

Now launch the app, and you will not see any Safari suggestions.

Update iOS Device

Many users complained that Safari is not working properly even after trying all the above fixes. Therefore, you have to check for software updates on your iOS device.

Follow these steps to update your iPhone:

  • Tap General.
  • Tap Software Update. If the latest version of iOS is available, you will find it here.
  • Select Install Now.

After your iPhone has installed the latest iOS, launch Safari and check its performance.

Why Has Safari Suddenly Stopped Working?

That might happened due to

  • Full Device Storage
  • Safari App Crash

How Do I Reset Safari on My iPhone?

  • Uninstall Safari.
  • Reinstall it from Apple Store.

However, contact Apple support if you face the same issue after trying all the methods. They will fix Safari for you.

Why is My Safari Not Responding?

Some features of Safari (Safari suggestions etc.) are making the app slow or unresponsive. So you have to try enabling/disabling them.

Try all the above methods to solve the Safari not working issue. Also, you can get help from Apple support to fix Safari. That way, you can enjoy a seamless browsing experience again with the Safari app.

Share Article:

Marid is a lifelong tech enthusiast and is the lead editor of Macdentro.com. An expert on all things Apple and a lifelong Mac user. Marid has over 10 years of experience using Apple products including the Apple watch, Ipad and etc

Ultimate Guide to Fix: FaceTime Not Working on iPhone

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Why Is My Safari Not Working On IPhone

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  • Software & Applications
  • Browsers & Extensions

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Common Issues with Safari on iPhone

Safari is a versatile and user-friendly web browser that comes pre-installed on all iPhones. However, despite its reliability, users may encounter various issues that can disrupt their browsing experience. Understanding the common issues with Safari on iPhone can help users identify and resolve these issues effectively.

Slow Performance : One of the most prevalent issues with Safari on iPhone is slow performance. Users may experience delays when loading web pages or navigating between tabs. This can be attributed to a variety of factors, including a cluttered cache, outdated software, or a poor internet connection.

Crashing and Freezing : Safari may occasionally crash or freeze, causing frustration for users. This can occur when the browser is overloaded with multiple tabs and processes, or when there are compatibility issues with certain websites or extensions.

Website Compatibility : Some websites may not display or function properly on Safari, leading to a subpar browsing experience. This can be due to coding errors on the website or compatibility issues with Safari's rendering engine.

Security Concerns : Users may encounter security warnings or privacy-related issues while browsing with Safari. This can occur when visiting unsecured websites or when Safari's security settings need to be adjusted.

Battery Drain : Safari's excessive battery consumption can be a concern for iPhone users. This issue may arise from resource-intensive websites, background processes, or inefficient browser settings.

Understanding these common issues with Safari on iPhone is the first step toward troubleshooting and resolving them effectively. By addressing these issues, users can optimize their browsing experience and enjoy seamless access to the web on their iPhones.

Troubleshooting Steps for Safari Not Working

When Safari on your iPhone is not working as expected, it can be frustrating and disruptive to your browsing experience. Fortunately, there are several troubleshooting steps you can take to address these issues effectively.

Clear Safari Cache and Data

Clearing the cache and data in Safari can help resolve various performance issues. To do this, navigate to Settings > Safari > Clear History and Website Data. This action will remove temporary files, cookies, and browsing history, potentially improving Safari's speed and responsiveness.

Check Internet Connection

A stable internet connection is essential for Safari to function properly. If Safari is not loading web pages or displaying errors, ensure that your iPhone is connected to a reliable Wi-Fi network or has a strong cellular signal. Additionally, restarting your router or toggling airplane mode on and off can help resolve connectivity issues.

Disable Safari Extensions

Extensions and plugins in Safari can sometimes cause compatibility issues or slow down the browser. To troubleshoot this, go to Settings > Safari > Extensions and disable any installed extensions. After doing so, relaunch Safari to see if the issue persists.

Reset Safari Settings

If Safari continues to exhibit abnormal behavior, resetting its settings can be beneficial. This can be done by navigating to Settings > Safari > Advanced > Website Data > Remove All Website Data. Keep in mind that this action will clear all stored website data, including login credentials and preferences.

Update Safari and iOS

Outdated software can lead to compatibility issues and security vulnerabilities. Ensure that both Safari and your iPhone's operating system are up to date by navigating to Settings > General > Software Update. If updates are available, follow the on-screen instructions to install them.

Reset Network Settings

In some cases, network-related issues can impact Safari's performance. Resetting your iPhone's network settings can help resolve these issues. To do this, navigate to Settings > General > Reset > Reset Network Settings. Keep in mind that this action will reset Wi-Fi networks and passwords, so you will need to re-enter this information afterward.

By following these troubleshooting steps, you can effectively address various issues that may cause Safari to not work as expected on your iPhone. These actions can help optimize Safari's performance, improve its stability, and enhance your overall browsing experience on your iPhone.

Updating Safari and iOS

Keeping Safari and the iOS operating system up to date is crucial for ensuring optimal performance, security, and compatibility with the latest web technologies. Regular updates address known issues, introduce new features, and enhance overall stability. Here's why updating Safari and iOS is essential, along with the steps to ensure your iPhone is running the latest versions.

Importance of Updates

Security enhancements.

Updating Safari and iOS is vital for safeguarding your device against security vulnerabilities and potential threats. Each update includes patches for known security issues, protecting your browsing activities and personal data from exploitation by malicious entities.

Bug Fixes and Performance Improvements

Software updates often include bug fixes and performance enhancements that can address issues with Safari's functionality, speed, and stability. By staying up to date, you can benefit from a smoother and more reliable browsing experience.

Compatibility with Websites and Services

Websites and web services continually evolve, adopting new technologies and standards. Updated versions of Safari and iOS ensure compatibility with the latest web developments, allowing you to access and interact with modern web content seamlessly.

Updating Safari

To update Safari on your iPhone, follow these steps:

  • Open the App Store on your iPhone.
  • Tap your profile picture in the top right corner.
  • Scroll down to find Safari in the list of apps.
  • If an update is available, tap the "Update" button next to Safari.

Updating iOS

To update your iPhone's operating system, follow these steps:

  • Go to Settings on your iPhone.
  • Select General, then tap on Software Update.
  • If an update is available, tap "Download and Install" to begin the update process.

Ensuring Automatic Updates

To ensure that Safari and iOS stay updated automatically, you can enable automatic updates for both the browser and the operating system. This can be done by navigating to Settings > App Store and enabling the "App Updates" option. For iOS updates, go to Settings > General > Software Update, and enable "Automatic Updates."

By prioritizing the regular updating of Safari and iOS, you can maintain a secure, efficient, and enjoyable browsing experience on your iPhone. These updates not only address potential vulnerabilities and performance issues but also ensure that you have access to the latest features and capabilities offered by Safari and the iOS platform.

Clearing Safari Cache and Data

Clearing the cache and data in Safari is a fundamental troubleshooting step that can significantly improve the browser's performance and resolve various issues. The cache and data stored by Safari include temporary files, cookies, browsing history, and other website-related information. Over time, this accumulated data can impact Safari's speed, responsiveness, and overall functionality.

When Safari's cache and data are cleared, it effectively resets the browser's stored information, providing a clean slate for improved performance. Here's a detailed look at the process of clearing Safari's cache and data on an iPhone:

Accessing Safari Settings : To begin, open the "Settings" app on your iPhone and scroll down to find "Safari" in the list of installed apps.

Clearing History and Website Data : Within the Safari settings, tap on "Clear History and Website Data." This action prompts Safari to remove all browsing history, cookies, and other site-specific data stored on the device.

Confirmation : A confirmation dialog will appear, asking if you want to clear the history and website data. Confirm the action to proceed with clearing the cache and data.

Impact and Benefits : Clearing the cache and data may log you out of websites and remove stored preferences. However, the immediate impact is often a noticeable improvement in Safari's speed and responsiveness. Additionally, this action can resolve issues related to website loading, login problems, and erratic browser behavior.

Regular Maintenance : It's advisable to periodically clear Safari's cache and data to prevent the accumulation of unnecessary files and ensure optimal browser performance. This maintenance routine can help mitigate potential issues and keep Safari running smoothly.

By regularly clearing Safari's cache and data, users can effectively address performance issues, enhance browsing privacy, and ensure a more seamless and enjoyable web browsing experience on their iPhones. This simple yet impactful troubleshooting step can be instrumental in resolving various Safari-related issues and optimizing the browser's functionality.

Checking Internet Connection

Ensuring a stable and reliable internet connection is paramount when troubleshooting Safari issues on an iPhone. A poor or intermittent connection can manifest in various ways, such as slow page loading, inability to access certain websites, or frequent network errors. To address Safari issues related to internet connectivity, it's essential to perform thorough checks and take appropriate steps to optimize the connection.

First and foremost, users should verify that their iPhone is connected to a strong and stable Wi-Fi network or has a robust cellular signal. This can be done by accessing the iPhone's settings and navigating to the Wi-Fi or Cellular sections to confirm the connection status. If the signal strength is weak or the connection appears unstable, users may consider moving closer to the Wi-Fi router or accessing areas with better cellular reception to improve connectivity.

In addition to physical proximity to the network source, users can also troubleshoot internet connectivity issues by restarting their Wi-Fi router or modem. Power cycling these devices can resolve temporary network glitches and restore a more reliable connection. Simply unplugging the router, waiting for a few seconds, and plugging it back in can often rectify connectivity issues.

Another effective troubleshooting step involves toggling the airplane mode on and off. This action essentially resets the device's network connections and can help address minor connectivity issues. By enabling airplane mode for a few seconds and then disabling it, users can prompt the iPhone to re-establish network connections, potentially resolving Safari-related internet connectivity problems.

Furthermore, users should ensure that their Wi-Fi network or cellular data plan is functioning optimally. This can involve checking for any network outages or service disruptions in their area, contacting their internet service provider for assistance, or verifying that their cellular data plan is active and has sufficient coverage.

By taking these proactive steps to check and optimize the internet connection on their iPhones, users can effectively address Safari issues related to connectivity. A stable and robust internet connection is fundamental to seamless web browsing, and by troubleshooting and optimizing connectivity, users can enjoy a more reliable and enjoyable browsing experience on Safari.

Disabling Safari Extensions

Safari extensions, also known as plugins, provide additional functionality and features to the Safari browser on iPhone . While these extensions can enhance the browsing experience by offering tools such as ad blockers, password managers, and productivity utilities, they can also be a source of compatibility issues and performance concerns. When Safari is not working as expected on an iPhone, disabling extensions can be a crucial troubleshooting step to identify and resolve potential conflicts.

To disable Safari extensions on an iPhone, users can follow these straightforward steps:

Accessing Safari Settings : Begin by opening the "Settings" app on the iPhone and scrolling down to locate "Safari" in the list of installed apps.

Managing Extensions : Within the Safari settings, tap on "Extensions" to view the list of installed extensions. This section provides users with the ability to enable or disable specific extensions based on their preferences and troubleshooting needs.

Disabling Extensions : To disable an extension, simply toggle the switch next to the respective extension to the "Off" position. This action effectively deactivates the extension within Safari, preventing it from running and potentially causing conflicts or performance issues.

By disabling Safari extensions, users can isolate potential sources of browser-related problems and assess whether specific extensions are contributing to the issues they are experiencing. This troubleshooting step can help identify and resolve compatibility conflicts, performance degradation, or erratic behavior caused by certain extensions.

Once the extensions are disabled, users can relaunch Safari and assess whether the browser's performance and stability have improved. If the issues are resolved after disabling the extensions, users can then selectively re-enable the extensions one by one to pinpoint the specific extension causing the problem.

Regularly reviewing and managing Safari extensions on an iPhone is essential for maintaining a streamlined and reliable browsing experience. By selectively enabling or disabling extensions based on their utility and impact on Safari's performance, users can optimize the browser's functionality and address potential issues effectively. This proactive approach to managing extensions can contribute to a more seamless and enjoyable browsing experience on Safari.

Resetting Network Settings

Resetting the network settings on an iPhone can be a powerful troubleshooting step to address a wide range of connectivity issues, including those affecting Safari's performance. This process essentially clears all network-related configurations, including Wi-Fi, cellular, Bluetooth, and VPN settings, and restores them to their default state. By doing so, users can resolve persistent network problems, erratic behavior, and connectivity issues that may impact Safari's functionality.

To initiate the process of resetting network settings, users can follow these steps:

Accessing Network Settings : Begin by opening the "Settings" app on the iPhone and navigating to the "General" section.

Resetting Network Settings : Within the "General" settings, tap on "Reset" to access the reset options. From the list of reset options, select "Reset Network Settings."

Confirmation and Authentication : A confirmation prompt will appear, requiring users to authenticate the action by entering their device passcode or providing Touch ID/Face ID verification.

Completing the Reset : Upon confirmation, the iPhone will proceed to reset all network settings. This process may take a few moments, after which the device will reboot to apply the changes.

Resetting network settings effectively clears any misconfigured or conflicting network parameters that may be contributing to Safari-related connectivity issues. It can resolve problems such as Wi-Fi or cellular data not working, frequent network disconnections, or difficulties accessing certain websites through Safari.

After the network settings are reset, users may need to reconfigure their Wi-Fi networks, re-enter Wi-Fi passwords, and set up other network-related preferences. While this may require some additional setup time, the benefits of resolving persistent network issues and optimizing Safari's connectivity make the process worthwhile.

By performing a network settings reset, users can effectively troubleshoot and address connectivity issues that may impact Safari's performance on their iPhones. This proactive step can contribute to a more reliable and seamless browsing experience, ensuring that users can access the web with confidence and stability through the Safari browser.

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Safari Freezing on iPhone? Here Are 8 Fixes That Work

Darryl Dsouza

Safari is Apple’s default browser and many of us prefer using Safari due to the features it offers. Sadly, several users are encountering issues with Safari freezing on iOS 17. It can be a frustrating experience when you’re searching for something urgently but Safari refuses to function smoothly. Therefore, we’ve searched for the best solutions to fix this issue and put them together in this guide. Just follow these steps and you can easily fix Safari freezing on your iPhone. 

How To Fix Safari Freezing on iOS 17

1. clear safari history.

Ever since Safari started freezing on iOS 17, several users have brought up the issue on Apple’s Community Discussions website. The silver lining to this dark cloud is that some users facing the issue have also mentioned solutions that helped them resolve it. One such solution is to Clear History and Website Data from Safari to fix Safari freezing on iOS 17. 

Time needed:  1 minute

Steps to Clear History and Website Data from Safari on iPhone. 

Clear Safari History

In most cases, when you clear history on Safari, it won’t log you out from any websites.  

2. Disable iCloud Private Relay To Fix Safari Freezing on iOS 17

iCloud Private Relay is an exclusive feature only available to users with an iCloud+ subscription. While it is supposed to help protect users’ privacy when browsing the web through Safari, it might be the reason for Safari freezing. Several people have reported that disabling iCloud Private Relay helped fix the issue which is why we suggest you do the same. 

  • Open Settings on your iPhone. 
  • Tap the “ Your Name ” option located at the top.
  • Tap the iCloud option on the Apple ID page. 
  • On the iCloud page, tap the Private Relay option. 
  • Next, disable the Private Relay toggle.
  • A pop-up will display two options: Turn Off until Tomorrow and Turn Off Private Relay . If you select the former, Private Relay will automatically enable tomorrow at the same time you’ve disabled it and if you select the latter Private Relay will be permanently disabled. 
  • Pick any option that you deem fit as you can easily re-enable Private Relay whenever you want.  

3. Remove All Website Data

Safari is likely lagging on your iPhone due to Website Data. For those unaware, Website Data includes files, images, cookies, etc. of websites you visit or have visited. This stored data helps speed up the load times of previously visited websites. However, they also occupy a good chunk of storage over an extended period. Therefore, deleting website data might help fix the issue.

  • Open Settings on your iPhone and navigate to Safari .

Head to Advanced in Safari Settings

  • Tap the Website Data button. 

Tap the Remove All Website Data button To Fix Safari Freezing on iOS 17

  • Tap the Remove Now button to confirm your selection. 

If you’d like to further optimize and clean your iPhone, I always recommend a reliable maintenance app like Intego Washing Machine because it has a dedicated iOS and macOS cleaning engine that gets rid of unnecessary files, build-up files, and stored data from your system, getting your device at its best performance.

4. Force Restart iPhone To Fix Safari Freezing on iOS 17

In case your iPhone is completely frozen and not responding ever since you opened Safari, you must force restart it. Simply because it’s the most convenient way to restart your iPhone. Moreover, it will also help get rid of temporary bugs that might be leading to freezing issues in Safari. 

Steps to Force Restart iPhone (iPhone 8, iPhone SE 2nd Gen and above) 

  • Press and release the volume up button .
  • Press and release the volume down button .
  • Next, press and hold the Side button until the Apple logo appears. 
  • As soon as you see the Apple logo, release the Side button . Please do not release the Side button before the Apple logo appears on the screen. 

Steps to Force Restart iPhone

Even though older iPhone models don’t support iOS 17, you can still encounter freezing issues in Safari. Therefore, we’ve mentioned the steps to help you force restart your iPhone. 

Steps to Force Restart iPhone 7 or iPhone 7 Plus

Press and hold the Volume down and Side buttons simultaneously. Release the buttons once the Apple logo appears. 

Steps to Force Restart iPhone 6s or below 

Press and hold the Side and Home buttons simultaneously. Release the buttons once the Apple logo appears. 

5. Disable Extensions To Fix Safari Freezing on iOS 17

Have you added one too many extensions to Safari on your iPhone? Safari may be freezing or lagging due to multiple or buggy extensions. We suggest disabling Safari extensions as it can help resolve the issue.    

  • Tap the Extensions button located in the General menu. 
  • Now, tap the Extension you want to disable. 
  • On the next screen, disable the “ Extensions Name ” toggle. 
  • Repeat this step for every extension you’ve enabled for Safari. 
  • Restart your iPhone. 
  • Now open Safari and check if the issue is resolved. 

If the Safari freezing issue persists, follow the next step. 

6. Disable Safari Suggestion

Safari Suggestions interfering with the normal functioning of Safari is an old bug in iOS. There are chances that it has resurfaced and is causing Safari to freeze. Therefore, we suggest disabling Safari suggestions as it might help fix the freezing issues.

  • Navigate to Safari .
  • Disable the Safari Suggestion toggle. 

Disable Safari Suggestion

7. Reset Network Settings

Safari might be freezing or not loading properly because it cannot establish a stable internet connection. This can happen due to misconfigured network settings. Hence, resetting these network settings might help fix Safari freezing issues on iPhones. 

  • Open Settings on your iPhone and head to the General option. 
  • Here, scroll down and select the Transfer or Reset iPhone option. 
  • On the next page, tap the Reset option. 
  • Then select the Reset Network Settings option. 
  • Enter the device passcode to confirm your selection. 
  • Tap the Reset Network Settings option in the pop-up to confirm your selection. 

Reset Network Settings To Fix Safari Freezing on iOS 17

8. Update iOS To Fix Safari Freezing on iOS 17

Finally, software bugs in Safari or iOS 17 might be the primary reason Safari is freezing. Since Safari is a part of the operating system, we can’t update it from the App Store as it updates along with iOS. Moreover, software bugs that have made their way to stable iOS versions are usually fixed with iOS updates. Therefore, updating to the latest version of iOS might be your best bet to fix Safari freezing on your iPhone.   

  • Open Settings on your iPhone.
  • Navigate to the General option.
  • Tap the Software Update option on the next screen. 
  • Here, tap the Install Now or Update Now button to update your iPhone to the latest iOS version.
  • Enter your device’s passcode to continue. 

Update iOS to the latest version To Fix Safari Freezing on iOS 17

If none of these methods help fix Safari freezing issues, the last option is to contact Apple Support . Alternatively, you can also visit an official Apple Store and get your device inspected at the Genius Bar. We hope this guide helps you fix Safari freezing on iOS 17. If you have any doubts or are aware of other methods that help resolve the issue, please let us know in the comments below. 

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Safari not working after IOS-17 update on iPhone XR

I have recently experienced problems with Safari on an iPhone SE. After connecting to a webpage and choosing to go to the next level, Safari would hesitate and then jump back to the Home Screen.

I have exchanged the iPhone SE for an iPhone XR and moved all apps and data to the XR device. In the process of initializing the XR, I was prompted to update the software to IOS-17, without a bypass option.

After the software update and data/app transfer from the iPhone SE, the XR phone seems to work fine except for Safari. Each time I select the Safari app, a white screen will appear for several seconds and then the phone will revert back to the Home Screen . I am currently using the Google Chrome browser without issue.

Suggestions on how to resolve this issue will be greatly appreciated.

Posted on Sep 19, 2023 4:01 PM

Posted on Sep 27, 2023 6:05 PM

Safari with my phone 14 and iPad could not load webpages after updated to iOS17. Use all methods suggested online, Safari could not load www.google.com. Just blank screen. It worked before iOS17 updates

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Sep 27, 2023 6:05 PM in response to BobC38

Oct 25, 2023 3:57 AM in response to Subwaytiger

Same thing w mine, except it basically just doesn’t let me on the safari app at all and just kicks me off

DOC4721

Dec 15, 2023 6:10 AM in response to BobC38

In regards to Safari not working on iPhone XR after 17.2 update, had 2 hour session with Apple support and they could not resolve the problem. Apple support said they would issue an update to fix the problem. Apple did not indicate when the update would be available.

SpeciesZA

Jan 5, 2024 8:07 AM in response to BobC38

My problem is not just Safari. After the IOS 17 update, the entire phone goes into a non functional state periodically. I just tried to go into settings to view something and it froze, some apps freeze, safari is non responsive etc. I have to restart my phone multiple times a day and when settings is unresponsive, I have to do a hard restart. None of this was an issue before the update. Battery is life is suddenly a joke. Even something as simple as a phone call, I phone someone and they answer, I can't hear them. Other people phone me and I can't hear them. When I restart the phone and make the call everything works fine and same for receiving calls. I also get like batched functionality. To explain, my phone will be quiet for hours, which is strange as I am a businessman that constantly receive calls and texts on different platforms, then all of a sudden I get hundreds of notifications showing calls missed, texts sent hours before etc. etc. The phone seems to get hot as well more often. Is this Apple's way of forcing an upgrade by drowning older phones with software that it can't handle or is this truly a mistake that they need to rectify? I moved from Android to Apple, because of the consistency in performance and reliability, but if this is going to be the case, then Apple can kiss my business good bye.

Feb 2, 2024 10:03 AM in response to BobC38

Did all of that. Made no difference.

Sep 19, 2023 5:42 PM in response to BobC38

Thanks to anyone that is reviewing my post or having similar problems. I just watched a YouTube video on the subject by Trevor Nance. One of his suggestions was to Clear History and Website Data under Safari in Settings. I thought I had already done the History delete but perhaps not the Website Data. Once done, Safari started working.

Hopes this helps someone else.

May 3, 2024 12:06 PM in response to BobC38

Same thing happened to me several months ago. Was never fixed!

Feb 20, 2024 1:59 PM in response to BobC38

iPhone 13 mini and iPad Pro 2020, similar problems on both. I can’t go back a page, or Safari will just reload the page I’m trying to leave. I have to close the tab and start a new one. This happens constantly, I essentially can’t go to more than one page per tab or use search, I have to close it and start a new one. It gets weirdly hot sometimes, loading seems slow and error-prone… it’s a mess.

Feb 7, 2024 3:12 PM in response to BobC38

I too deleted safari history and websites on my iPhone 11 after experiencing problems with safari after updating to iOS 17.2.1. It didn’t solve my problems. Any other suggestions?

Feb 23, 2024 7:22 AM in response to BobC38

I was having the same problem with Safari pages not loading on my iPhone 11 after the last IOS17 update. I deleted all history and restarted - problem solved

Feb 29, 2024 6:00 AM in response to BobC38

I finally fixed mine by deleting safari from my screen. It’s still in the library. Not sure why this works.

Mar 9, 2024 4:22 PM in response to BobC38

I finally got Safari working again. Deleted all history AGAIN and closed all open tabs. This time it worked. Hooray!

Mar 9, 2024 4:40 PM in response to BobC38

i gave up on safari. I would fix it but then it would stop working. I downloaded Google chrome. I made that my default and now i have no problems.

Apr 17, 2024 1:16 AM in response to BobC38

Thank god the delete history fix worked. I was going crazy trying to figure it out!

May 3, 2024 11:56 AM in response to BobC38

I have an iPhone 8. I lost functionality of my Safari app several months ago after an IOS 16.7 update. Is there a “fix”?

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    1. Disable and enable network. Go to "Settings" > "WLAN" > Toggle off "WLAN" and turn it on again. If you are using cellular data on Safari, just Go to "Settings" > "Cellular" > Toggle off "Cellular Data" and turn it on again. 2. Change cellular data to WLAN.

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  21. Safari not working after IOS-17 update on…

    13 points. Dec 15, 2023 6:10 AM in response to BobC38. In regards to Safari not working on iPhone XR after 17.2 update, had 2 hour session with Apple support and they could not resolve the problem. Apple support said they would issue an update to fix the problem. Apple did not indicate when the update would be available.