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What is the TfL Journey Planner and how to use it?

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With more rail, tube, and bus strikes potentially on the horizon, getting around London can prove troublesome during industrial action. However, there are ways to plan your journey effectively in advance to help minimise disruption.

The latest tube maps (including stations that avoid stairs, accept cycles, and more) are published on the TfL.go.UK website for when services are running.

However, for smartphone users, the official TfL Go app helps you plan tube, bus, and rail journeys around the capital (including an update for the newly opened Elizabeth line ) and live reports on service disruption across London.

If, for any reason, you are unable to access the app, the TfL Journey Planner is also available via the browser on your PC, laptop, phone, and more.

What is the TfL Journey Planner?

The TfL Journey Planner is a website run by Transport for London that works similarly to the National Rail Enquiries page. It allows you to search and plan your journeys across London in advance. 

However, the journey planner seeks to be an all-encompassing solution for transport that goes beyond rail travel.

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For example, it will show you options for cycling, cycle hire, bus routes, and more. The site also gives you walking routes, with the option to view written directions or to open the path in Google maps.

The app encourages users to walk or cycle where possible and also gives the option to discover quieter times to travel, which can be particularly useful if you are not in a rush to make your trip.

How to use the TfL Journey Planner

Beginning on the TfL Journey Planner homepage , you can input your potential journey details based on geographical locations, underground stations, bus stops, and more.

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This allows you to pinpoint your starting place and destination. The site also gives you the option to pick from any journeys you’ve recently entered. Any updates or strike action will also be listed in a yellow banner at the top of the homepage.

The default allows you to plan a journey departing now, but you can alter the departure time if you are planning your trip further in advance.  

Once you have entered your journey details, you’ll be presented with options like ‘cycling and other’ (which will include cycle hire and walking), ‘fastest by public transport and ‘Bus only’, with the option to amend your journey details, look at services later or earlier in the day and even find nearby taxi ranks.

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You can filter journeys via the least walking, fewest changes, and complete step-free access.

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London Public Transport Journey Planners

These are the best apps and tools to plan a journey by public transport in London. We recommend using the options listed below instead of Google to plan a journey.

Citymapper is the most comprehensive public transport planning app for London.

It’s available online or as a free app for ios or android . The online version is now rather limited. The app is much better.

The route planner shows all transport options including cycling, walking and local trains.

The adult Pay as you go Oyster card/contactless fares for each journey are also shown. This make it easy to find the cheapest route.

Transport for London’s TfL Go app is a sleek design and easy to use . It’s the easiest app to find and live departures for underground trains and buses.

It also has a route planner showing options for

• fastest route
• an alternative route (usually bus)

Select ‘Status’ for delay information. You are then able to see if there are any problems on a particular train or underground line.

It defaults to an excellent live tube map, which finds your closest tube station. Click on the underground station, then the name of the station to get the times of the next tube trains.

Click on ‘bus stops’ to see times of the next buses from bus stops near you.

Unfortunately, it doesn’t give fare information. But it’s recommended if you don’t need to know the fare.

Transport for London’s online journey planner

Transport for London’s online Journey Planner shows the quickest way from A to B.

It’s possible to choose bus/tube/train only routes. It also gives you the Pay as you go Oyster peak/contactless and off-peak fares.

Do bear in mind that the default is the quickest route, which is not always the cheapest. For example, to Heathrow Airport:

• under ‘Edit preferences’ deselect ‘National Rail’ to exclude the expensive Heathrow Express train.
• Deselect ‘Elizabeth line’ if you want to exclude that as well.

Early morning or late-night journeys

To be somewhere at a specific time, especially if it’s in the morning or late at night, use the TfL Journey Planner

Mobility issues

If you have mobility issues, you can narrow down your search options to find the best route with:

• Escalators but not stairs
• Stairs but not escalators
• Step-free access to platforms
• Full step-free access

If you just need a tube map and don’t want to use an app, download a pdf tube map to your device.

Related pages

• How to get around by bus
• How to get around by underground
• Walking in London

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UK Journey Planner: Simplify Your Travel with Real-Time Updates and Multiple Transport Options

Planning a trip across the UK can feel like navigating a maze. With so many transport options, routes, and schedules, it’s easy to get overwhelmed. That’s where a UK Journey Planner comes in, transforming our travel experience into a seamless adventure.

We’ll explore how this powerful tool not only simplifies our travel plans but also saves us time and stress. Whether we’re daily commuters, weekend explorers, or holiday travellers, a UK Journey Planner ensures we reach our destinations efficiently and effortlessly. Let’s dive into how this essential resource can make our journeys smoother and more enjoyable.

Key Takeaways

• Simplified Travel Planning: The UK Journey Planner integrates trains, buses, and ferries into a single platform, making travel planning across the UK seamless and efficient.
• Real-Time Updates: Users benefit from up-to-the-minute travel information, including delays and cancellations, ensuring they can make informed decisions on the go.
• User-Friendly Interface: With its intuitive design, the planner offers easy navigation, drag-and-drop functionality, and customisable map views, enhancing the user experience.
• Multi-Mode Transport Options: The planner supports a combination of transport modes in a single itinerary, providing a cohesive and versatile travel plan.
• Accessibility and Inclusivity: Special features such as filters for step-free access and seating availability ensure the planner caters to diverse needs, making travel inclusive for all users.
• Cost-Effective Solutions: Fare comparison features allow users to find the most budget-friendly travel options, supplemented by various subscription plans to suit different needs.

Overview Of UK Journey Planner

The UK Journey Planner streamlines travel planning across the United Kingdom. This tool integrates various modes of transport, including trains, buses, and ferries, providing users with consolidated timetables and route options. By aggregating real-time data, it ensures travellers receive up-to-date and accurate information.

Users benefit from a user-friendly interface that allows easy input of start and end points. Special functionalities include the ability to save favourite journeys, access service alerts, and customise routes based on preferences such as shortest or fastest paths. Additionally, options to filter services based on accessibility needs ensure inclusivity.

The integration capabilities extend to mobile apps and desktop versions, making it accessible on-the-go. Utilising features like location tracking and push notifications, the planner offers real-time updates on delays and cancellations.

To further aid in travel efficiency, the planner provides fare comparison across different transport modes. This ensures budget-friendly travel by offering the best price options.

The planner’s analytics feature collects data on travel patterns. This allows for optimised route suggestions based on user behaviour, improving future travel planning efficiency.

Key Features

The UK Journey Planner boasts several key features designed to enhance the travel experience for users. Below, we explore the crucial elements that make this tool indispensable.

Route Planning

The UK Journey Planner excels in providing comprehensive route planning. Users can input start and end points, and the planner generates multiple routes. Each route considers factors like travel time and convenience. Users can choose preferences for the shortest or fastest routes. Additionally, it saves favourite journeys for quick access. For example, daily commutes or frequently travelled paths can be stored and accessed with a single click.

Real-Time Updates

The real-time update feature ensures travellers have the latest travel information. The planner integrates real-time data to notify users of any delays or cancellations. Push notifications alert users on mobile devices about changes. This feature helps in making timely decisions, whether to wait or opt for an alternative route.

Multi-Mode Transport Options

The planner supports multi-mode transport options. Users can combine different modes of travel, such as trains, buses, and ferries, into a single itinerary. By integrating all available transport modes, it provides a seamless transition between different legs of a journey. This feature is particularly useful for complex travel plans, ensuring all connections are considered. For example, a trip from London to Edinburgh might involve a combination of train and bus services, all of which are displayed in a cohesive plan.

User Experience

The UK Journey Planner prioritises user experience by offering an intuitive interface and streamlined functionality. This ensures effortless planning for various travel needs.

Interface Design

The UK Journey Planner features a clean, modern interface that facilitates easy navigation. Icons and graphics intuitively guide users through the process of inputting journey details, viewing route suggestions, and making selections. Colour-coded transport options help differentiate between modes, while customisable map views provide clarity for route overviews. The interface’s responsive design adapts seamlessly to both mobile devices and desktops, maintaining a consistent user experience across platforms.

Ease Of Use

The UK Journey Planner simplifies travel planning with its straightforward process. Users can quickly input start and end points, select travel dates, and view recommended routes within seconds. The planner’s drag-and-drop functionality for adjusting journey details and reordering legs of a trip enhances flexibility. Real-time alerts and updates are easily accessible, ensuring travellers always have the latest information. Additionally, the planner’s ability to save favourite journeys and provide personalised route suggestions based on previous travel patterns adds convenience and efficiency to the user’s planning experience.

Accuracy And Reliability

Accurate and reliable travel information forms the backbone of the UK Journey Planner. By utilising robust data sources and consistent monitoring, we ensure that travellers receive only the highest quality information.

Data Sources

The UK Journey Planner aggregates data from multiple authoritative sources. For example, it draws real-time data from the National Rail Enquiries for train schedules and updates. It also pulls information from local bus operators, Transport for London (TfL), and ferry service providers. Each source is continuously updated to reflect current schedules and any modifications. By combining these data points, the planner provides a comprehensive view of travel options.

Performance Metrics

We measure the planner’s performance using key metrics like accuracy, update frequency, and user feedback. Accuracy is gauged by comparing predicted travel times and routes against actual outcomes. The update frequency metric ensures that data refreshes occur promptly; for instance, every minute for live service updates. User feedback is collected via app ratings and comments to improve the system consistently. Monitoring these metrics allows our tool to deliver dependable and precise information, fostering user trust and satisfaction.

Comparison With Other Journey Planners

Comparing the UK Journey Planner with other journey planners helps us identify distinct advantages and areas needing improvement. Below, we’ll examine its strengths and weaknesses.

The UK Journey Planner excels in several areas:

• Comprehensive Integration : It integrates various transport modes, including trains, buses, and ferries, offering users consolidated route options. For example, Traveline and Google Maps often focus on trains or buses separately.
• Real-Time Updates : Offering up-to-the-minute information on delays and cancellations, it keeps travellers informed more reliably. Apps like Citymapper sometimes lag in this respect.
• User-Friendly Interface : Its intuitive design, featuring drag-and-drop functionality and colour-coded maps, simplifies navigation. In contrast, systems like National Rail Enquiries can be less intuitive.
• Accessibility Options : It provides filters for services based on accessibility needs, ensuring inclusivity. Many planners, such as Rome2Rio, overlook this feature.
• Fare Comparisons : Users get fare comparisons across different transport modes, aiding budget-friendly travel. This is often not available on simpler planners like Trainline.
• Complexity for New Users : Its myriad features may overwhelm new users, contrasting with the simplicity of platforms like Google Maps.
• Limited International Integration : It focuses primarily on UK transport, unlike apps like Rome2Rio that offer international route planning.
• Occasional Inconsistencies : Although rare, there can be slight data inconsistencies compared to dedicated single-mode planners. For instance, National Rail Enquiries can sometimes provide more precise train schedules.
• Resource-Intensive : Real-time features can be resource-heavy, occasionally impacting app performance. In contrast, simpler apps like Citymapper can run more smoothly.
• Regional Disparities : Performance may vary across regions, with some areas receiving less frequent updates compared to densely populated zones, unlike more uniformly reliable planners like TfL’s dedicated app.

Customer Support

Effective customer support is crucial for the UK Journey Planner’s success. Users can contact support through various channels, ensuring assistance is always available.

Help Centre

Our help centre offers detailed guides and FAQs (frequently asked questions) to assist with common issues. Users can find step-by-step instructions on tasks such as setting up accounts, saving favourite journeys, and troubleshooting errors. This self-service option allows for quick resolutions without waiting for representative responses.

For real-time assistance, our live chat feature connects users with support agents. Users can access this feature through the website or mobile app. Live chat is available 24/7 to address urgent issues and ensure uninterrupted travel planning.

Email Support

Users preferring written communication can use email support to resolve queries. Responses are typically provided within 24 hours, offering a convenient option for non-urgent issues. Email support is ideal for detailed queries requiring comprehensive explanations.

Phone Support

For users needing immediate, personalised assistance, our phone support line is available during business hours. This option is best for complex issues that require direct interaction with a support agent.

Social Media

Our social media channels, including Twitter and Facebook, provide additional support avenues. Users can send direct messages or tag us in posts for swift responses. This option keeps travellers informed of any service updates or promotions.

Feedback and Improvement

We actively encourage user feedback to improve our services. Users can submit feedback through the help centre, email, or social media. This ongoing dialogue helps us better understand user needs and enhance the overall experience.

Service Alerts

Users receive service alerts via email, app notifications, or SMS (short message service). These alerts provide real-time updates on delays, cancellations, and other critical information, ensuring users stay informed and can adjust their travel plans accordingly.

Effective customer support ensures the UK Journey Planner remains reliable, user-friendly, and responsive to traveller needs. The multitude of support channels guarantees users can always find the help they require.

Pricing And Availability

The UK Journey Planner offers various pricing plans tailored to different user needs. Users can access the basic features for free, which include route planning, real-time updates, and multi-mode transport integration. For those needing advanced functionalities, such as ad-free usage, fare comparisons, and personalised alerts, there are premium subscriptions available.

Subscription Plans

Three subscription tiers cater to different levels of requirement:

• Free Plan : Provides access to essential features like route planning, real-time updates, and basic transport integrations.
• Standard Plan (£4.99/month) : Includes ad-free experience, fare comparisons, personalised alerts, and priority customer support.
• Premium Plan (£9.99/month) : Offers all Standard Plan benefits plus advanced route customisation, exclusive discounts on travel tickets, and premium customer support.

Availability

The UK Journey Planner is accessible via multiple platforms, ensuring wide availability for all users. The mobile app is available for download on both iOS and Android devices, while the desktop version can be accessed through any modern web browser. Regular updates ensure the planner remains compatible with the latest technology and user needs.

Discounts And Promotions

Various discounts and promotions are frequently available to users:

• Seasonal Discounts : Lower subscription rates during holidays and special occasions.
• Student Discounts : Reduced rates for students upon verification.
• Annual Plans : Save up to 20% on yearly subscriptions compared to monthly plans.

Travel Ticket Integration

The planner supports integration with major travel ticket providers, allowing users to purchase tickets directly within the app. These providers include:

• National Rail
• Local bus operators
• Major ferry services

Accessibility Options

The planner is designed to be inclusive. Users can filter routes based on accessibility needs, such as step-free access or seating availability. Subscription plans do not affect access to these crucial features.

Pricing and availability are transparent and user-friendly, ensuring travellers can plan their journeys efficiently and cost-effectively.

The UK Journey Planner is more than just a travel tool; it’s a comprehensive solution designed to simplify and enhance your travel experience. By integrating various transport modes and providing real-time updates, it ensures you can plan your journeys efficiently and stress-free.

With its user-friendly interface, accessibility features, and robust support options, the planner caters to a wide range of travellers. Whether you’re commuting daily, exploring on weekends, or planning a holiday, the UK Journey Planner is your reliable companion for seamless travel across the UK.

Embrace the convenience and efficiency it offers and make your travel planning smarter and more enjoyable.

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Labour’s plan for buses explained as local authorities to ‘take control’

Bus models in london and manchester could now spread across the uk, article bookmarked.

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More local authorities will be given powers to take over buses in their regions as Labour sets its transport “revolution” into motion.

New measures unveiled by Louise Haigh will enable all local transport authorities to run their own bus services, following the models in place in London and Manchester.

The transport secretary says the plans mark the “biggest overhaul to buses in a generation.” The plans will greatly improve levels of bus service and boost declining passenger numbers, according to the Department for Transport (DfT).

Buses in the UK have largely been run by private companies since 1986, when they were deregulated by the Conservative government and sold off by local councils.

London authorities took over their bus services in the city in 2000, setting up Transport for London, while buses have been run by local authorities in Manchester since 2017.

Labour says the package of measures, which come as part of their ‘Buses Bill’, seek to fix “decades of failed deregulation” in the UK, adding that 300 million fewer miles have been driven by buses per year since 2010.

Ms Haigh said: “Buses are the lifeblood of our communities, but for too many people it has become impossible to rely on local services, as routes have been slashed and timetables hollowed out.

“Today is the first stop on our journey to delivering better buses across the country. After decades of failed deregulation, local leaders will finally have the powers to provide services that deliver for passengers.

“And we are taking steps to support local leaders to deliver improved bus services faster and cheaper than ever before.

“With local communities firmly back in the driving seat, our bus revolution will save vital routes up and down the country and put passengers first.”

How would Labour’s plan for buses work?

Proposed guidance from the DfT says that the new powers will give local authorities the powers to decide the “details” of local bus services. This is where they run, when they run and the standards of the services.

The main change Labour’s new legislation will bring in is expanding the number of authorities that are able to run bus services in their region. In 2017, the Bus Franchising Act enabled only mayoral combined authorities to run local bus services, similar to the TfL model.

Of these 11 combined authorities, Manchester was the first to start the process of bus franchising. All areas of the region are expected to be serviced by the authority’s ‘Bee Network’ buses by the end of 2024. Liverpool and West Yorkshire have since followed suit, with franchised services expected to start in 2026 and 2027.

The example of bus franchising in Manchester shows that the process is not a short one. The move was first subject to an assessment from the authority’s transport division, followed by an independent audit.

Consultations than ran from 2020 to 2021, partially disrupted by Covid, with 82 percent of respondents voting in favour. Finally, all ten local authority members of the Manchester combined authority had to vote on the measure, with nine in favour.

All this groundwork means it will have taken seven years from Manchester’s bus franchising announcement to the final rollout of the plans, which was done in three tranches across different regions.

This model will likely lead as an example for other authorities who elect to begin bus franchising in their regions.

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The CLAD Catalyst is an initiative where we recognise and celebrate those who go the extra mile for Carbon Literacy, and therefore for climate change, on the Carbon Literacy Action Day.

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Making your training more inclusive means pushing boundaries, thinking creatively, and finding ways to elevate the impact of your Carbon Literacy training. This Action Day, we ask you to consider how your training can be more inclusive, reach more people, and create a long-term impact. So, how can you go above and beyond to make a lasting difference?

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• Community Collaboration: Extend beyond your usual community groups and networks, and engage those often excluded from the climate conversation to inspire intersectional action. Identify groups in your wider community who may not typically have access to Carbon Literacy training, and find ways to include them in this year’s Action Day.
• Global Engagement: Have an organisational partner, office, or connection in another country? Globalise your CLAD training to include them this November. Alternatively, consider pairing with new nations or global organisations to amplify diverse perspectives, deepen the impact of your training and drive global climate action.
• Ensure you are registered to take part in the Action Day.
• Work with our team to plan and deliver catalytic Carbon Literacy training.
• Tell us in your post-event survey, that you’ll receive on November 14th, how you’ve met our theme of Climate Inclusion, as well as the impact your training will have.

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Barnsley College trained a record-breaking 820 learners on the Action Day, making history with their comprehensive and inclusive approach to Carbon Literacy. Integrating this training into their Sustainability Strategy, they hosted an environmental awareness week filled with diverse activities.

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Transport for London

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“Barnsley College’s commitment to Carbon Literacy has truly been a catalyst for a sustainable culture change across the College. I personally have witnessed a rapid, positive change in just one year of engaging with Carbon Literacy."

Sasha Beswick, Sustainability Officer at Barnsley College

“We are delighted to receive the Catalyst Award for Carbon Literacy Action Day 2023. Carbon Literacy has become a central part of our efforts to expand our knowledge and better enable a net zero London. Thus far, thanks to volunteers, in-house trainers and coordinators, we have already trained more than 3,200 TfL colleagues in Carbon Literacy.”

Lilli Matson, Chief Safety, Health & Environment Officer at Transport for London (TfL)

“CLAD was an opportunity to bring Carbon Literacy into the classroom and I am delighted with the level of engagement and enthusiasm shown by both our staff and students. We are thrilled to have been awarded the CLAD Catalyst award and look forward to seeing the wide-scale impacts of our students’ pledges in the following months!”

“We’re absolutely thrilled to win the CLAD Catalyst award and to have our commitment to tackling the climate emergency recognised. Our climate emergency team worked so hard to put together a fantastic event for Carbon Literacy Action Day, which will have huge impact on reducing emissions locally and creating a healthier, happier, greener North Somerset.”

Councillor Annemieke Waite, Executive Member for Climate, North Somerset Council

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London Transport: Tube Map & TfL Live Bus Times is an all-in-one transit app London Overground, Underground,Tube, National Rail, TFL, Tram, DLR & Central bus tracker. Now it’s easier to travel through London with the most simple and reliable app for London – London Tube Map & TFL Live Bus Times London Underground: Tube Map & TFL Live Bus Times is an all-in-one transit/transport app that's naturally built around the experience of travels with London Underground Tube / Overground, Bus times TL, National Rail, TFL Rail, Tram, DLR, Cable Car & River Bus transit networks. For a daily commuter or tourist alike, London Underground: Tube Map & TFL Live Bus Times is essential for people commuting through the London City. We have kept it simple enough for regular commuters and tourists alike. Try the simplistic Designed, Most Accurate & Reliable All-In-One App for London commute. Top features of London Underground: Tube Map & TFL Live Bus Times: Best Quality London Transit detailed Maps (Access Offline even with no network) with London Underground: Tube Map & TFL Live Bus Times Having Tube + Night Tube Map, Overground +(Night Maps), TFL Rail, DLR, London Rail, Tram, Central Bus & River transit. Includes 9 official London TFL transit high resolution maps able to take endless zoom: Tube Overground Night Tube & Overground TFL Rail DLR London Rail Tram Central Bus River transit Trip Planner - Directions & best Route to take for Point A to Point B (Departure Now & Departure on Later date & time): Need to reach somewhere ? Be it now or at a later point in time. We’ve got your back, just search the A-to-B destination - the starting point and endpoint of your journey and get Transit directions to anywhere from any place in London! Covers all modes of public transportation in London! Get exact details and best options to reach a destination including transport such as Tube, Bus and minimum walking – Best time-saving options (For trips planned or a later date we would recommend to check once again before the trip starts to have updated info as well.) Find tube stations or London underground stations & tfl fares, tube lines & Active and closed tube stations with TFL service and full list of London tube stations. Includes Tube codes, nearest tube station, start time to estimate time of arrival, total Distance, total duration. Best recommended option, alternate option, and other options. Real Time Arrivals, Schedules and timetable Get Access to all London Tube – Underground / Overground, Bus, National Rail, TFL Rail, Tram, DLR, Cable Car & River Bus transit Schedules and Real-Time Arrival Boards with London Underground Tube Map, bus times TFL, Route Planner live & transit app Includes: Different route options & the map of all routes along with schedule station markings and stoppages Live status such as “Good Service”, “Miner Delays”,” Planned closure” and “other live status” of below London Underground options Circle Line Hammersmith & City Line: London Overground Waterloo & City Line Bakerloo Line Central Line District Line Jubilee Line Metropolitan Line: Northern Line Piccadilly Line Victoria Line TfL Rail DLR Tram Nearby Stops : Get to any destination faster with nearby stops of available public transport system with updates service status and schedules including, Tube, National Rail, Bus & more. Find always updated stations in underground Lines or your favorite lines: Central Line, Victoria Line, Northern Line, District Line & other Tube Lines.

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West Ham United v Chelsea | All You Need To Know

West Ham United v Chelsea  Premier League, London Stadium, Saturday 21 September 2024, 12.30pm BST

West Ham United's 2024/25 Premier League season continues with a home test against fellow Londoners Chelsea in Saturday's early kick-off.

Having come from behind to rescue a late point at Craven Cottage last weekend thanks to Danny Ings' last-gasp strike, Julen Lopetegui’s Hammers welcome Enzo Maresca’s Blues to London Stadium on 21 September, with kick-off set for 12.30pm in front of the TNT Sports television cameras and a worldwide TV audience.

The Hammers sit 14th in the Premier League table with four points from four matches played so far, while Chelsea have collected seven points and sit eighth.

Tickets for this sold-out game are still available on  the Ticket Exchange , with Season Ticket Holders who cannot attend this fixture relisting their seats for other supporters to buy.

Click  HERE  to check availability or relist.

Supporters are urged to arrive early at London Stadium on Saturday as security and ticket checks will be in place at all entry points.

There is no planned disruption to TfL Underground services on the Jubilee and Central lines, though there are set to be part closures on Metropolitan (Harrow-on-the-Hill to Uxbridge) and Piccadilly (Acton Town to Uxbridge) services. Supporters using these lines are highly recommended to check their routes before departure.

Stratford and Stratford City Bus Stations are located in close proximity to Stratford Station. Buses that run to these stations are numbers: 25, 86, 97, 104, 108, 158, 241, 257, 262, 276, 308, 425, 473, D8.

On mainline railways, c2c services will run as normal, while there are planned disruptions on the Greater Anglia line between Ely and Cambridge and Bury St Edmunds and Peterborough/Cambridge.

Supporters using public transport are advised to check their journeys before they travel, using resources such as  TfL’s Journey Planner  and the  TfL Go app . Supporters may also wish to visit the  National Rail website  if travelling on the rail network.

There is no parking available at London Stadium. Restrictions will be in place and enforced in the local area.

How To Follow…

West Ham United’s home Premier League match against Chelsea has been selected for broadcast in the United Kingdom by TNT Sports. If you live outside the UK, click  HERE  for details of Premier League listings in your territory.

You can follow the action via our live blog on whufc.com and our app, and across our social media channels. We will also have highlights and exclusive reaction for you after the final whistle on our website and social media.

Live audio commentary will be available in the UK on BBC Radio 5 Live.

We are West Ham. United...

At West Ham United, we are proud to be based in one of the most multicultural areas of the country where equality, diversity and inclusion are at the heart of everything we do. Regardless of ethnicity, disability, gender, age, sexual orientation or beliefs, everyone is welcome at our Club. 

Our aspiration is to be the equity leader in football and alongside our supporters, this is something we are continually looking to build on and improve. We thank all of our fans for their ongoing support and for helping us to eradicate the bad behaviours which do not represent our Club, our community or our West Ham United family. 

To report any concerns on matchday, text SUPPORT plus your message to 83121 or speak to the nearest steward, SLO or Police Officer. Text messages are treated in the strictest confidence, and, for our staff, it is better to monitor the situation as it is happening and to be able to take action at the time of it occurring. Our Conduct Charter is created to further support the provision of a welcoming, safe and inclusive environment for all West Ham United supporters and staff at home and away matches, on social media, Club related meetings or events, or in any other forum.

Official Programme…

West Ham United’s 2024/25 Official Programme for Saturday’s Premier League fixture against Chelsea at London Stadium is available to purchase online now!

Our fifth issue of the season is led by an extensive interview with highly-decorated UEFA Europa Conference League winner and former Blues left-back Emerson, who features on east London illustrator Daryl Rainbow's eye-catching cover enjoying a plate of traditional pie and mash with Lucas Paquetá.

We also have words from new Club captain Jarrod Bowen, Head Coach Julen Lopetegui and Steve Blowers’ chat with former striker Billy Jennings as part of the 50th anniversary series celebrating our 1975 FA Cup win, while 'Baby Reindeer' actor Tom Coombes reveals his love for the Hammers!

We've got, exciting new features with Tomáš Souček and Andy Irving, exclusive columns galore, stats and in-depth analysis from Analytics United, too!

With the latest news from our Academy, women’s team and Foundation, plus puzzles, statistics and the lowdown on our opponents from the Stamford Bridge, the Official Programme is packed full of content for you!

Left-back Emerson will be assessed after being withdrawn in the early stages of the second half against Fulham, as will forward Niclas Füllkrug, who missed the game at Craven Cottage after picking up a knock while on international duty with Germany.

Chelsea will be without captain Reece James, as he works his way back from a hamstring injury. However, the Blues have received a quadruple boost, with Kiernan Dewsbury-Hall, Enzo Fernández, Malo Gusto and Romeo Lavia all returning to training.

Opposition…

It has been almost all change at Stamford Bridge this summer as the Blues continue to make headlines off the pitch for their transfer dealings.

Enzo Maresca, who led Leicester City to promotion from the EFL Championship to the Premier League last season, became the fourth different permanent head coach to work under the Todd Boehly/Clearlake consortium in two years, when he replaced Mauricio Pochettino.

The Blues have now gone seven years without challenging for the Premier League title, with former West Ham United coach Maresca, who worked under Manuel Pellegrini at London Stadium, tasked with improving that situation in west London. 

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The Italian’s appointment has been followed by squad revamp, with no fewer than eleven new additions. The likes of goalkeeper Filip Jorgensen, defender Tosin Adarabioyo, midfielders Renato Veiga and Kiernan Dewsbury-Hall, forwards João Félix, Pedro Neto, Marc Guiu and most recently Jadon Sancho all arriving at the club throughout a busy summer transfer window. 

Academy graduates Connor Gallagher, Lewis Hall and Omari Hutchison all departed for significant fees, while Ian Maatsen, Romelu Lukaku, Thiago Silva and Hakim Ziyech were other notable departures.

With key squad members, such as Cole Palmer, Moisés Caicedo, Nicolas Jackson, Enzo Fernández and Malo Gusto having had the benefit of playing with each other for a full season, Chelsea will be targeting UEFA Champions League qualification.

He might not have been their most expensive summer signing, but the addition of Dewsbury-Hall is already looking like a shrewd piece of business. The 26-year-old thrived under Maresca’s management in the Championship last season, scoring 12 goals from midfield, and has enjoyed a positive start to life at Chelsea despite a minor recent setback.

With Maresca at the helm and a positive start to the new campaign, Chelsea fans will be hoping for a return to the top four.

A sixth-place finish last term saw the Blues enter the 2024/25 UEFA Europa Conference League, the 32nd European campaign in club’s history. The Blues entered the tournament at the play-off round stage, where victory over Swiss side Servette in a two-legged tie secured a place in the league stage, and they have been installed as overwhelming favourites to win the competition.

Previous meetings...

The Hammers will play match number 123 against Chelsea on Saturday. 

While the overall record between the two sides is in the visitor’s favour, the Irons have enjoyed decent success at home against the Blues. 

In the last ten matches across all competitions played at the Boleyn Ground and London Stadium, West Ham have won six matches. Chelsea have won just two matches, while two have ended in draws. 

The most recent Premier League meeting at London Stadium ended 3-1 in the Hammers' favour back at the very start of last season, when Nayef Aguerd, Michail Antonio and Lucas Paquetá netted in a convincing win.

The very first match between the two teams, in the Premier League in October 1993, was also won by West Ham. A Trevor Morley finish late in the first half secured a 1-0 victory for the Irons at the Boleyn Ground, in a match that saw Dennis Wise sent off for the Blues just a minute later!

Match Officials...

Referee:  Sam Barrott Assistant Referees:  Lee Betts and Wade Smith  Fourth Official:  Craig Pawson  VAR:  Stuart Attwell  Assistant VAR:  Ian Hussin

Sam Barrott has been confirmed as the referee for Saturday’s Premier League match at home to Chelsea.

Barrott has been selected as the man in the middle for the Hammers’ third London derby of 2024/25 and will take charge of his first West Ham United match of the campaign, having refereed the Irons’ 0-0 draw with Brighton & Hove Albion and the 2-1 win away at Burnley last season.

The West Ridings native took charge of his first Premier League match back in October 2023, as Fulham beat Sheffield United 3-1 at Craven Cottage, and has refereed three top-flight games so far this season. 

However, Saturday’s referee may never have picked up a whistle had it not been for a nasty injury in his teens when coming through the ranks as a promising youth player at Halifax Town. His grandfather persuaded him to take up a refereeing course during his nine months of rehab aged 15, and he has never looked back.

The official also has two major finals under his belt, refereeing the 2022 FA Vase showpiece between Littlehampton Town and Newport Pagnell Town, before taking charge of the EFL League One Play-Off final between Bolton Wanderers and Oxford United in May 2024.

Related Content

Talking Points | Lopetegui on stopping Chelsea, being back at home and trusting in the process

Team News | Lopetegui updates on Emerson and Füllkrug

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Delay Repay compensation

We know how frustrating train delays can be, and we do our best to keep you moving. But if you’re delayed by 15 minutes or more, you may be entitled to compensation.

What is Delay Repay? 

Delay Repay is a national scheme that train companies use to compensate you for unexpected delays and cancellations . 

If you arrive 15 minutes or more late at your destination because of a delay or cancellation to a Thameslink service, you can claim Delay Repay compensation. The amount of compensation you are entitled to depends on the length of delay and your ticket type.

Details of the scheme are outlined in our Passenger's Charter which is available at all our staffed stations or online on the  Passenger's Charter  page.

How to claim Delay Repay

You need to apply for compensation online or by post within 28 days of your delayed journey . We'll respond to your claim within 20 working days, however unless there has been a period of disruption you should hear back from us within 5 days.

Please note that each individual traveller must submit their own delay repay claim (unless it is for a child or under mitigating circumstances - please review our Frequently Asked Questions (FAQs) on this page for more information. If you submit multiple claims for the same journey these will be declined and will add a delay to you receiving any compensation due.

To complete the online or printed form, you’ll need proof of travel. Valid proof of travel depends on what type of ticket you have.

Paper ticket (you need one of the following)

• Your original ticket
• The ticket receipt (if you no longer have your ticket)
• A scan or photograph of your season ticket and photocard

We ask you to provide the ticket number if you apply online. This allows us to assess your claim more quickly and accurately. Details of where to find your ticket number are on the online form.

The Key Smartcard

• Key Smartcard number (found on the front of your smartcard)

Smartcard from another train company

• If you have a smartcard issued by another train company, please provide the card number and the receipt/booking confirmation showing details of the ticket(s) held on your smartcard

Oyster season ticket

• A receipt showing the date of purchase, the price you paid and the zones covered by your Oyster card

Oyster pay as you go or Contactless payment

• A print-out showing where you touched in and out and the cost of your journey

(You can get detailed information about your Oyster and Contactless journeys from your account page on the TfL website )

If your card is registered, you can obtain a statement by visiting tfl.gov.uk .

• The UTN number of your ticket or
• An image of the ticket valid for travel
• An image of the ticket valid for travel (Your Retailer should be able to supply you with these details)

If you have a season ticket

We’ll calculate your compensation by working out the value of each single journey your ticket covers:

• an annual season ticket covers 464 single journeys
• a six-monthly season ticket covers 240 single journeys
• a quarterly season ticket covers 120 single journeys
• a monthly season ticket covers 40 single journeys
• a weekly season ticket covers 10 single journeys

So if you're delayed by:

• 15-29 minutes you're entitled to 25% of the cost of a single journey
• 30-59 minutes you're entitled to 50% of the cost of a single journey
• 60-119 minutes you're entitled to 100% of the cost of a single journey
• 120+ minutes you're entitled to 100% of the cost of a return journey (a full day’s travel)

Flexi season ticket holders

To calculate the compensation value of each journey, we divide the cost of your Flexi season ticket by 16.

If you're delayed by:

• 15 to 29 minutes you’re entitled to 25% of the cost of 1 single journey using the above calculation
• 30 to 59 minutes you’re entitled to 50% of the cost of 1 single journey using the above calculation
• 60 to 119 minutes you’re entitled to 100% of the cost of 1 single journey using the above calculation
• 120 minutes or longer you’re entitled to 100% of the cost of 2 single journeys using the above calculation

If you have a day ticket

• 15-29 minutes you're entitled to at least 25% of the single fare paid, or if you bought a return ticket at least 25% of the fare paid for the affected portion
• 30-59 minutes you're entitled to at least 50% of the single fare paid, or if you bought a return ticket at least 50% of the fare paid for the affected portion
• 60-119 minutes you're entitled to 100% of the single fare paid, or if you bought a return ticket at least 50% of the fare paid
• 120+ minutes you're entitled to 100% of the cost of the fare paid whether it was for a single or return ticket

The full range of repayment options available through the online claim form is:

• Amazon account balance (you must have an Amazon account)
• Electronic bank transfer (BACS)
• E-voucher (you must have an online account with us)
• PayPal (you must have a PayPal account)
• Credit or debit card (we are currently unable to process MasterCard and AMEX repayments)
• National Rail vouchers

Your statutory rights are to receive your compensation in the same way you paid for your ticket. We can’t accept financial information by post, so the repayment options are more limited. The online form is the most secure way for us to receive your payment details. Please choose your repayment option carefully as it cannot be changed once your claim is submitted.

What is an Amazon payment?

We can offer compensation payment to your Amazon account. Select Amazon account balance in the repayment options and sign in to your account. To do so login and grant access using your amazon email address. You have the option to associate these details with your Southern account to speed up this process in future. Once your claim is processed we will reimburse your Delay Repay claim directly into your Amazon account balance.

What are National Rail vouchers?

National Rail vouchers can be used as payment (or part payment) towards any National Rail ticket, including season tickets. You can also exchange National Rail vouchers for cash at any Gatwick Express, Great Northern, Southern or Thameslink ticket office, as long as they were issued by one of these four train companies. We do not have an agreement with other train operating companies to cash their vouchers and in most cases, these vouchers are not of the cashable variety. You should contact the train company who issued the vouchers if you have any queries.

National Rail vouchers and e-Vouchers are valid for 12 months.

What is an e-Voucher?

An e-Voucher is provided where compensation has been claimed for a delay or cancellation to a service that affected your journey. This is part of the Delay Repay compensation process. An e-Voucher will be added to your online account which in turn can be used for products that are available from this website.

To use your e-Voucher, you will see your voucher total in the delivery options screen once you have selected your product(s) and you will have the option to use some or all of your voucher as payment in full or towards that product.

Please note that e-Vouchers cannot be exchanged and are valid for 12 months from the day of issue.

Repayments using BACS or PayPal can fail if the payment information you give us is inaccurate or incomplete.

If you select BACS payment, double-check that the sort code and account number you supply are correct and are for the account you want the payment to go into.

If you select PayPal:

• you must have a PayPal account
• the email address you enter must be valid
• the email address you enter must be the one that relates to your PayPal account

Apply online

If you create an online account with us, we will store your personal information, season ticket details and repayment preferences which will save you time if you need to apply for Delay Repay in the future. You can also benefit from the full range of repayment options.

Scanning and uploading images

• You can only upload one image per claim. If you are uploading images of several documents, please scan them all as a single image
• The maximum size for scanned images is 1MB each

Apply by post

Download, print and post your form to claim Delay Repay compensation.

Please note: we can’t accept financial information by post, so the repayment options are more limited.

Send your form and supporting documents to:

Freepost RUET-ZEJB-TKKZ Govia Thameslink Railway Derby DE1 9RQ

Download the form

All claims are checked and verified. Thameslink reserves the right to prosecute fraudulent claimants. Claims must be made by the person who experienced the delay except under mitigating circumstances.

Our policy does not affect your legal rights. For more information about your legal rights please contact your local Citizens Advice Bureau or Trading Standards office.

Get refunded easily with a Key Smartcard

When you register for a Key Smartcard , and sign up for Auto Delay Repay in your account, you may find claiming for delays more straightforward and hassle-free.

Find out more about Auto Delay Repay .

Frequently asked questions about Delay Repay

Yes, if you use the online form, you can submit up to 3 claims. Each claim is processed separately so you will receive a separate contact for each claim you make and they may be processed at different times.

If you are travelling with more than one train operator and you experience a delay, it is important that you make your claim for compensation to the operator that caused the initial delay. It is important that you leave sufficient time to maintain connections (including crossing London connections). Compensation will only be paid for missed connections when enough time has been left to meet the connection and you hold a ‘through’ ticket that covers the entire journey. Further details can be found at nationalrail.co.uk

Your claim may be declined for a number of reasons and the specific reason for this will be provided to you in our response. Common reasons for turning down a claim are:

• Your claim was submitted outside of 28 days
• Your ticket was not valid for the journey you have claimed for – please check the details of your ticket
• We were unable to find a delay of 15minutes or more
• The delay occurred with a different train operator
• You have exceeded the maximum compensation payable for a day’s travel*

Unfortunately American Express have told us that at present they can’t support the solution which the card payment industry is developing for rail. Because of this we are unable to offer Delay Repay repayments back to American Express cards.

Our Passenger’s Charter describes the compensation available through the 'Delay Repay' scheme.

The compensation we offer exceeds that which is set out in the National Rail Conditions of Travel. You cannot recover the same money twice, but you may be entitled to recover up to the price of your ticket where you can demonstrate that a service has not been delivered with reasonable care and skill.

If you feel you may be eligible for further payment please contact our customer relations with the full details of your claim.

Donate your Delay Repay

We have set up a new partnership with both Samaritans & Railway Children , following customer feedback, giving you the option to donate to either cause if your train is delayed for 15 minutes or more.

We have chosen to partner with these organisations as they support mental health and young people, two key focus areas for us. 100% of the funds raised by passengers will go to ensuring that Samaritans and Railway Children can continue their life-saving and life-enhancing work.

Simply apply for Delay Repay and select the charity that you would like to donate to.

Stay up-to-date

Subscribe to email updates. Get travel inspiration, journey updates and exclusive offers delivered straight to your inbox.

We will not pass on your personal information to any organisation outside of Thameslink.

Should we no longer operate the Thameslink franchise, please be aware that we will pass your details to the Successor franchise or Secretary of State for Transport to allow you to continue receiving service and/or marketing emails if you have consented to them.

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• Department for Culture, Media & Sport

How to watch the Coronation and processions (Saturday 6 May)

Updated 5 May 2023

© Crown copyright 2023

This publication is licensed under the terms of the Open Government Licence v3.0 except where otherwise stated. To view this licence, visit nationalarchives.gov.uk/doc/open-government-licence/version/3 or write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: [email protected] .

Where we have identified any third party copyright information you will need to obtain permission from the copyright holders concerned.

This publication is available at https://www.gov.uk/government/publications/the-coronation-of-their-majesties-king-charles-iii-and-queen-camilla/how-to-watch-the-coronation-and-processions-saturday-6-may

The Coronation of Their Majesties King Charles III and Queen Camilla will take place on Saturday 6 May. There will be ceremonial processions in London before and after the Coronation service at Westminster Abbey in London.

The service and processions will be broadcast on national television, radio and online, and shown on large screens at screening sites in London and around the country .

This guidance tells you how you can watch the processions in London in person, or visit the screening sites at Hyde Park, The Green Park and St James’s Park. To watch at another screening site, visit the Coronation.GOV.UK website to find events in your local area .

The accessibility section provides information for people with access requirements, including accessible viewing areas and quiet viewing spaces. It also includes a BSL (British Sign Language) video summary of the Coronation weekend .

Please be aware that large crowds are expected, and there will be road closures in place to ensure the event is delivered safely. Public transport services are likely to be very busy with some station closures and bus diversions, especially around the Westminster and Hyde Park areas.

About the Coronation

The Coronation of Their Majesties King Charles III and Queen Camilla will take place on Saturday 6 May. The first procession will begin at 10.20am. Their Majesties will travel in procession from Buckingham Palace to Westminster Abbey. This is known as ‘The King’s Procession’. Their Majesties will travel in the Diamond Jubilee State Coach, drawn by 6 Windsor Grey horses. The Household Cavalry will provide the Sovereign’s Escort.

The King’s Procession will travel along The Mall, through Admiralty Arch, passing to the south of the King Charles Island statue in Trafalgar Square before turning onto Whitehall. The procession will continue down Whitehall and along the east and south sides of Parliament Square, arriving at Westminster Abbey.

The Coronation service at Westminster Abbey will begin at 11am and finish at 1pm.

After the Coronation service, Their Majesties will return to Buckingham Palace as part of a larger ceremonial procession, known as ‘The Coronation Procession’. The Coronation Procession will last for around 30 minutes. Their Majesties will travel in the Gold State Coach, drawn by 8 Windsor Grey horses.

The procession will arrive at Buckingham Palace at around 1:30pm. Their Majesties will receive a salute from the United Kingdom and Commonwealth Armed Forces in the Buckingham Palace Gardens, and appear on the Buckingham Palace balcony. At 2:30pm, there will be a Coronation flypast by the Armed Forces over The Mall and Buckingham Palace (subject to weather, serviceability, and operational commitments).

Explore the procession route with Dan Snow

Learn more about the Coronation:

• The history of coronation ceremonies (official website of the British Royal Family)
• The King’s Procession and the Coronation Procession (official website of the British Royal Family)
• Coronations at the Abbey (Westminster Abbey website)

How to watch

• Both processions and the Coronation service will be broadcast live on national television, radio and online.
• Find out how to watch the processions in person .
• Please note that there will not be screens along the route. If you wish to watch the broadcast of events (including the Coronation service), you should visit one of the screening sites.
• Find out how to visit the screening sites in Hyde Park, St James’s Park and The Green Park .
• Find events in your local area .
• Find other ways to get involved in the celebrations , such as hosting a Coronation Big Lunch or street party, and taking part in the Big Help Out.

Screening the Coronation at events

The BBC has confirmed a special one-off TV licence dispensation for the Coronation of HM King Charles III. If you are hosting an event, you won’t need a TV licence to screen coverage of the Coronation on 6 May 2023, or the Coronation Concert on 7 May 2023. Find out more on the BBC’s website .

Plan your journey

This guidance contains information on:

How to get to London

• How to get to the procession viewing areas

How to get to the screening sites

Please note that the areas in and around Hyde Park, Buckingham Palace, Westminster Abbey, Whitehall, St James’s Park, The Green Park and Trafalgar Square will be very crowded. The National Rail and London Underground stations in these areas will be very busy.

It may be necessary for short-term safety measures to be put in place at transport stations, such as queuing, closures, trains not stopping at certain stations, or changes to the way customers enter or exit a station. Please follow the directions of stewards and police officers.

What you should do:

• Plan your journey using the Transport for London and National Rail Enquiries websites.
• Check Transport for London status updates and National Rail Enquiries latest travel information before you travel, and allow more time than usual for your journey.
• Find up-to-date travel information by following National Rail Enquiries on Twitter or downloading the TfL Go app .
• After the events, remember to check the latest travel information before your onward journey. Service updates may have changed.
• If possible, please avoid travelling immediately after the events, as services may be busy. There will be plenty of trains running during the day and into the evening.

The major railway stations in London include:

• London Blackfriars
• London Cannon Street
• London Charing Cross
• London Euston
• London King’s Cross
• London Liverpool Street
• London Bridge
• London Marylebone
• London Paddington
• London St Pancras International
• London Victoria
• London Waterloo
• London Waterloo East

Use the Transport for London journey planner to continue your journey to the viewing areas or screening sites. Please be aware that transport services are expected to be very busy before and after the Coronation service, and it is likely there will be queues at stations.

You can plan your journey within London using the Transport for London journey planner . Check which station you should travel to if you want to:

• get to the procession viewing areas
• get to the screening sites

Remember to check National Rail Enquiries latest travel information and Transport for London status updates before you travel, and allow more time than usual for your journey.

You can also keep track of the latest travel information by following National Rail Enquiries on Twitter or by downloading the TfL Go app .

After the events, police and stewards will direct you to the exits and to nearby transport hubs. Remember to check the latest travel information before your onward journey, as service updates may have changed.

If possible, please avoid travelling immediately after the events, as services are expected to be very busy. There will be plenty of trains running during the day and late into the evening. If you are planning on catching a late-night train, please check in advance when your last available service departs.

London Victoria station - limited access (Hyde Park screening site only)

On Saturday 6 May, many of the roads around Victoria station will be closed. There will be limited public access to the procession route, or The Green Park and St James’s Park screening sites, from Victoria station.

London Victoria station should be used for the Hyde Park screening site only. If you exit at Victoria station, you may be directed to the screening site at Hyde Park.

If you want to watch the procession or go to the screening sites in The Green Park or St James’s Park, you should travel to an alternative station. Check which station to use if you want to get to the viewing areas , or get to the screening sites , and continue your journey from Victoria on the London Underground.

Watch the processions in person

In this section:

The procession viewing areas

• Procession route - map and facilities

You can watch the Coronation processions through London in person at viewing areas along the procession route, on both sides of The Mall and Whitehall.

The viewing areas will be open from 6am on Saturday 6 May. Please do not arrive before 6am.

The King’s Procession from Buckingham Palace to Westminster Abbey will take place before the Coronation service, which starts at 11am. The Coronation Procession from Westminster Abbey to Buckingham Palace will take place after the Coronation service.

There is an accessible viewing area which can be used by people with access requirements, and a quiet viewing space. Read the accessibility section for more information .

You should be aware that large crowds are expected, and be prepared to queue to enter the viewing areas. Follow the directions given by stewards and the police, who will monitor crowd numbers and ensure everyone can enter safely and securely.

Capacity at the viewing areas will be limited and they will be closed when they are full. If you leave a viewing area at any time, readmission cannot be guaranteed.

If the viewing area you intend to visit is full when you arrive, you will be directed to one of the other viewing areas or a screening site . The screening sites will show all of the day’s events on large screens, including both processions, the Coronation service, and the balcony appearance. Entry to the screening sites is free.

After the Coronation Procession has passed down The Mall, the police will open the route to allow people to move onto the road. People will be able to walk down The Mall towards Buckingham Palace, to watch the balcony appearance. The police will monitor crowd numbers and gradually open the viewing areas, to ensure that everyone stays safe and secure.

Staying safe in crowds

• Follow the directions given by stewards and the police, who will monitor crowd numbers and ensure everyone stays safe and secure.
• Take care of your belongings. Keep your phone, wallet and purse out of sight and make sure any valuables are secure.
• If you notice anything suspicious, please inform the stewards or police.

Read more about staying safe in London (Metropolitan Police website) .

Procession viewing areas - map and facilities

The image below shows a map of the procession route: the King’s Procession from Buckingham Palace to Westminster Abbey, and the Coronation Procession back to Buckingham Palace. The procession route is marked in gold.

There are viewing areas along the procession route, on both sides of The Mall and Whitehall. The public viewing areas are marked on the map in purple.

The image also shows the facilities at the viewing areas and along the route. There are first aid points, water refill stations, toilets and accessible toilets, welfare points, and accessible viewing spaces . There are concession kiosks along the route where you can buy food and drinks.

The map also shows the nearby screening sites in The Green Park and St James’s Park , where you can watch the processions and the Coronation service on large screens.

View or download a larger version of the map , (PDF, 13.4MB).

How to get to the viewing areas

The table below tells you the recommended stations (London Underground or National Rail) to use for the viewing areas along the procession route. This may not be the station you would usually use, because of diversions and road closures.

There will be signs marking the walking routes, and stewards will direct you to the viewing areas.

Check before you travel

It may be necessary for short-term safety measures to be put in place at transport stations, such as queuing, closures, trains not stopping at certain stations, or changes to the way customers enter or exit a station.

Please note that on Saturday 6 May:

• St James’s Park station will be closed.
• Hyde Park Corner station will be exit only.
• Victoria station will have limited access to the procession route because of road closures. If you exit at Victoria, you may be directed to the Hyde Park screening site.

You should be aware that large crowds are expected, and the viewing areas will close when they are full. The viewing areas have limited capacity and may close before the events begin. Follow the directions given by stewards and the police, who will monitor crowd numbers and help people to stay safe.

After the events, police and stewards will direct you to the exits and to nearby transport hubs. Remember to check the latest travel information before your onward journey, as service updates may have changed. You can find up-to-date travel information by following National Rail Enquiries on Twitter or downloading the TfL Go app .

If possible, please avoid travelling immediately after the events, as services will be very busy. There will be plenty of trains running during the day and late into the evening.

Watch all events at the screening sites

• Hyde Park screening site (information and map)
• The Green Park and St James’s Park screening sites (information and map)

You can watch the Coronation at the Hyde Park screening site, which will show the processions and the Coronation service on large screens. There are also smaller screening sites at The Green Park and St James’s Park, but these are likely to reach capacity very quickly.

Access to all screening sites is free. There will be first aid points, water refill stations, toilets and accessible toilets, welfare points, and concession kiosks where you can buy food and drinks. Read more about facilities at the Hyde Park screening site , and The Green Park and St James’s Park screening sites .

There are accessible viewing areas and quiet spaces at each of the screening sites. Read the accessibility section for more information.

Please note that large crowds are expected. Follow the directions given by stewards and the police, who will monitor crowd numbers and help everyone to stay safe and secure. If you choose to leave a screening site during the events, you may lose your viewing position.

Hyde Park screening site

The Hyde Park screening site is located in the south-east corner of the park, covering the area around the Serpentine lake.

You can access the Hyde Park screening site from 5am on Saturday 6 May. However, please note that the broadcast will begin later in the morning, ahead of the first procession. If you arrive at 5am, the screens may not be turned on and some facilities (such as food and drink kiosks) may not be open. Please do not arrive before 5am.

There are 4 screens at the Hyde Park screening site:

Screen 1: Old Football Pitches (south of the Serpentine, close to South Carriage Drive) - facing west.

Screen 2: Old Football Pitches (south of the Serpentine, close to South Carriage Drive) - facing east.

Screen 3: The Cockpit (north side of the Serpentine, near the Norwegian War Memorial).

Screen 4: Boathouse Lawn (north side of the Serpentine, next to the boathouse).

Map and facilities - Hyde Park screening site

The image below shows a map of the Hyde Park screening site. Each of the 4 screens is marked on the map with a letter ‘S’ icon. An orange area next to the icon shows the direction the screen will be facing.

The map also shows the facilities at the site, including first aid points, water refill stations, toilets and accessible toilets, welfare points, accessible viewing spaces and quiet spaces .

There are concession kiosks near each of the screens where you can buy food and drinks.

The Green Park and St James’s Park screening sites

There are also screening sites at The Green Park and St James’s Park. Please note that these sites are smaller than Hyde Park, and are likely to reach capacity very quickly.

More information on the site opening times will be added shortly.

• The Green Park: 1 large screen at the Broad Walk.
• St James’s Park: 1 large screen, near the Marlborough Gate.

There are accessible viewing spaces and quiet viewing spaces at the screening sites. Read the accessibility section for more information.

Map and facilities - The Green Park and St James’s Park

The image below shows a map of the screening sites in The Green Park and St James’s Park.

The screen at each site is marked on the map with a letter ‘S’ icon. An orange area next to the icon shows the direction the screen will be facing.

There are concession kiosks near each screen where you can buy food and drinks.

The table below tells you the recommended stations (London Underground or National Rail) to use for each screening site. This may not be the station you would usually use, because of diversions and road closures.

• Victoria station will have limited access to The Green Park and St James’s Park because of road closures. If you exit at Victoria, you may be directed to the Hyde Park screening site.

You should be aware that large crowds are expected, and the screening sites may reach capacity before the events begin. Follow the directions given by stewards and the police, who will monitor crowd numbers and help people to stay safe.

Accessibility

Accessible viewing areas and quiet spaces, bsl (british sign language) summary - the coronation weekend, where to find the accessible and quiet viewing areas, accessible transport.

Accessible viewing areas are available for people with access requirements. These areas have limited capacity, and people will be admitted in order of arrival time.

People using the accessible viewing areas can be accompanied by carers or companions. Please note that space will be limited.

The accessible viewing areas will have:

• stewards managing the areas
• accessible viewing areas at ground level, providing dedicated locations for wheelchair users, and people with mobility impairments and other access requirements
• a British Sign Language interpreter
• a hearing loop for people using hearing aids
• welfare points to provide assistance, if needed
• disabled people’s toilets and Changing Places toilets
• assistance dog facilities

All accessible locations at viewing areas and screening sites are at ground level. The accessible viewing areas will have hard-floored areas and grassed areas. The grassed areas are intended for picnicking, and you will be able to bring your own picnic chairs for use in these areas.

The screening sites also have quiet spaces which people can use if they feel overwhelmed, or require time out in a calm environment. The quiet spaces will have soft seating, and ear defenders will be available.

Anyone can use the quiet spaces at any time. However, these areas have limited capacity and people will be admitted in order or arrival time.

The video below is a BSL (British Sign Language) summary of the Coronation weekend.

The Coronation weekend - BSL (British Sign Language) summary

Procession route, The Green Park, St James’s Park

The image below shows a map of the procession route (marked in gold), and the accessible viewing areas along the Mall and Whitehall (marked in purple). The map also shows the screening sites in The Green Park and St James’s Park.

The accessible viewing areas are marked on the map with a letter ‘A’ icon. The quiet spaces are marked on the map with an icon of a crossed-out microphone. The map also shows which of the nearby stations have step-free access.

Procession route viewing areas:

• Accessible viewing area: north side of the Mall, close to Trafalgar Square.

The Green Park screening site:

• The accessible viewing area and quiet space are close to the main screen (near the Broad Walk).

St James’s Park screening site:

• The accessible viewing area and quiet space are close to the main screen (near the Marlborough Gate).

View or download a larger version of the map , (PDF, 13.6MB).

The image below shows a map of the Hyde Park screening site.

There are accessible viewing areas and quiet spaces near each of the 4 screens:

View or download a larger version of the map , (PDF, 13.7MB).

There are more than 200 step-free stations across the TfL network. Visit Transport for London’s accessibility page for more information on accessible public transport information in London. You can find out how accessible each station is, and there is also a step-free journey planner.

Step-free stations

The following stations have step-free access, however please check before you travel as there may be short-notice changes. You can find up-to-date travel information by following TfLAccess on Twitter .

• Green Park (London Underground)
• Bond Street (London Underground)
• Tottenham Court Road (London Underground, Elizabeth Line)
• Victoria (London Underground)
• Waterloo (London Underground, National Rail)
• Westminster (London Underground)

The section on where to find the accessible and quiet viewing areas shows the location of the step-free stations close to accessible and quiet viewing areas.

Transport for London offers a ‘turn up and go’ service to help passengers who require additional assistance, such as people with visual impairments, mobility impairments, and large groups travelling together. This could include providing boarding ramps, help to move you through the station or interchange between trains and suggesting alternative or step-free routes.

The turn up and go service is provided on the London Underground and London Overground, and most stations on the Elizabeth Line. You do not need to pre-book this service, just ask staff for assistance at the station.

Transport for London also provides:

• Accessible maps of London transport facilities . You can download or order tube, bus and other transport maps in alternative formats (such as audio maps, large print, black and white) and maps of toilet and baby-changing facilities.
• Maps of London transport facilities in other languages . You can download the London Underground map in languages other than English.

For help with lost property, please visit the TLC Welfare website .

What to expect if you attend

To keep everyone safe, security measures are in place at all sites. You or your bag may be searched before you can enter.

At the viewing areas and the screening sites, there will be first aid points, water refill stations, toilets and accessible toilets, welfare points, and concession kiosks where you can buy food and drinks. You can bring your own food and drinks, but please avoid bringing glass items (such as drinking glasses) into the sites. Broken glass is a hazard to other visitors and wildlife and can be difficult to remove, particularly from parkland areas.

The Green Park, Hyde Park, and St James’s Park are managed by The Royal Parks. You can visit The Royal Parks website for more information on visiting these parks, including guidance on the parks’ rules and facilities.

Conduct and behaviour

There will be stewards and police officers at the screening sites, helping to keep everyone safe and secure. Antisocial or inappropriate behaviour (including excessive consumption of alcohol or drunken behaviour) will not be tolerated and you may be asked to leave.

You should:

• Follow the instructions of stewards, event staff and police at all times.
• Dispose of litter using the litter and recycling bins provided.
• Respect your surroundings. The Royal Parks are historic sites, and provide a diverse habitat for wildlife. Please stick to footpaths, do not damage or remove plants, and do not attempt to climb or attach anything to trees.
• Remember not to leave any of your property unattended, and report unattended bags or luggage to stewards or police.
• Leave the viewing areas or screening sites quietly so you do not disturb people who live nearby.

What you should and shouldn’t bring

Remember to bring:

• Suitable clothing for the weather conditions. You may want to bring warm, protective clothing or an umbrella in cold or wet weather, or sunscreen and a hat if it is likely to be sunny.
• A water bottle. There will be water refill stations at the viewing areas and screening sites where you can refill bottles. There will also be concession kiosks available where you can buy food and drinks, but you may want to bring your own refreshments (particularly if you have specific dietary requirements).
• Appropriate footwear. You will be required to stand outdoors for long periods, so you are advised to wear comfortable shoes.
• If you are visiting the screening sites at Hyde Park, St James’s Park or The Green Park, you may want to bring a blanket, stool or folding chair to sit on as the viewing screens are located in grassy areas (but please note there may not be space to use or store them). Do not bring stools or folding chairs to the procession route viewing areas.

You should not bring:

• Barbecues and equipment for fires.
• Drones. The use of drones is not permitted across any of the ceremonial sites, including the viewing areas and screening sites. You should not attempt to operate a drone in these areas, for photography or any other reasons. You may be fined, and your drone may be confiscated.
• Glass items. Broken glass is a hazard to other visitors and wildlife and can be difficult to remove. If you bring your own refreshments, please use paper or plastic cups for your drinks.
• If you are visiting the procession route viewing areas, do not bring stools or folding chairs.

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