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Rates for Alaska, Hawaii, U.S. Territories and Possessions are set by the Department of Defense .

Rates for foreign countries are set by the State Department .

2 Choose a date

Rates are available between 10/1/2021 and 09/30/2024.

The End Date of your trip can not occur before the Start Date.

Traveler reimbursement is based on the location of the work activities and not the accommodations, unless lodging is not available at the work activity, then the agency may authorize the rate where lodging is obtained.

Unless otherwise specified, the per diem locality is defined as "all locations within, or entirely surrounded by, the corporate limits of the key city, including independent entities located within those boundaries."

Per diem localities with county definitions shall include "all locations within, or entirely surrounded by, the corporate limits of the key city as well as the boundaries of the listed counties, including independent entities located within the boundaries of the key city and the listed counties (unless otherwise listed separately)."

When a military installation or Government - related facility(whether or not specifically named) is located partially within more than one city or county boundary, the applicable per diem rate for the entire installation or facility is the higher of the rates which apply to the cities and / or counties, even though part(s) of such activities may be located outside the defined per diem locality.

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Federal travelers should use their authorized travel management system when booking airfare.

• E-Gov Travel Service for civilian agencies.
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If these services are not fully implemented, travelers should use these links:

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GSA lodging programs

Shop for lodging at competitive, often below-market hotel rates negotiated by the federal government.

FedRooms provides federal travelers on official business with FTR compliant hotel rooms for transient and extended stays (up to 29 days). The program uses FEMA and ADA-compliant rooms with flexible booking terms at or below per diem rates. Federal employees should make reservations, including FedRooms reservations, via their travel management service.

Visit GSALodging for more details on FedRooms and for additional programs offering meeting space, long term lodging, and emergency lodging.

Privately owned vehicle (POV) mileage reimbursement rates

GSA has adjusted all POV mileage reimbursement rates effective January 1, 2024.

* Airplane nautical miles (NMs) should be converted into statute miles (SMs) or regular miles when submitting a voucher using the formula (1 NM equals 1.15077945 SMs).

For calculating the mileage difference between airports, please visit the U.S. Department of Transportation's Inter-Airport Distance website.

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Federal Travel Regulation Table of contents Chapter 300—General Chapter 301—Temporary Duty (TDY) Travel allowances Chapter 302 - Relocation allowances

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汉恩航空是德国一家定期航线及商务包机公司成立于1994年，成立之初只有一条从杜塞尔多夫飞往卢森堡 ,一周两班的航线。我们的主要业务是为交通营运商，旅行社提供客票的分销及出票服务。

自1999年，汉恩航空就志力于为多家航空公司的分销提供服务并在机票直销建立起在市场上的领先者的地位。

也就是说，汉恩航空让全球的旅行社可以销售汉恩航空的合作伙伴的所有航线，即旅行社可以通过汉恩航空打出您需要的机票，可以说如果没有我们的这种服务，您就难以把该航班销售给您的客户了。在中国，您只需联系我们的机票服务中心就可以购得机票。

今天，汉恩航空已覆盖了世界190个地区，与超过350家航空公司 以及超过100,000万家旅行社合作。

汉恩航空为交通营运商提供专有的机票分销服务及出票服务，使得旅行社，旅行者获得更多便利去选择更多的航空公司，更多的飞行航线以及更多目的地。每一年数以百万的乘客使用汉恩HR-169的机票，来往于4,000个世界不同的地方。汉恩航空还是世界第一个也是唯一一家提供破产保险，给予乘客免费赔付的公司。汉恩航空是世界民航组织（IATA）成员，也在全球航空产业里扮演者重要的领导地位。

汉恩航空是汉恩集团全资的集团化企业，总部位于德国法兰克福德莱艾克。汉恩航空经营有一航机从杜塞尔多夫飞往法兰克福德埃格尔斯。汉恩集团，在世界各地不同地方设有办事处，包括明尼阿波里斯，卡萨布兰卡，新德里，马尼拉，以及约翰内斯堡，每年为全球的客户获得近10亿美元的交易额。

如您需要开票，请联系我们的机票服务中心：

Pacific Aviation Marketing

Email:  [email protected] Phone: +86 10 58702579 Hotline: 400 813 8183

Unit 602, 6/F, The Spaces International Center No. 8 Dong Da Qiao Road, Chao Yang District 100020 Beijing China

JPK Express Co.

Email: [email protected] Phone: +86 10 6460 3933 * 825

Room 209, Block B1, Shouxin Building No. 5 Jiangtai Road, Chaoyang District 100027 Beijing China

Email: [email protected] Phone: +86 28 8335 97-21

T3-1610 Future Plaza, No. 88 Jitai Five RoadHigh-Tech Zone 610041 Cheng Du China

Email: [email protected] Phone: +86 2085236525

ROOM 3218,TOWER A,CHINA SHINE PLAZA,NO.3-15,LIN HE XI ROAD 510610 Guangzhou China

Email: [email protected] Phone: +86 20 2236 7079 Room 1409 West Tower Huapu Plaza No. 9 Huaming Road, Zhujiang New Town 510623 Guangzhou China

VH Aviation

Email: [email protected] or [email protected] Phone: +86 20 8336 4995

Rm 1508, Main Tower, Guangdong International Building No. 339 Huanshi Dong Road Guangzhou China

Email: [email protected] Phone: +86 21 6440 0032

12H,Zaofong Universe Building 1800 West Zhong Shan Road 200235 Shanghai China

Email: [email protected] Phone: +86 21 5102 9678

Room 1415, No. 819, Nanjing West Road, Jin An District 200041 Shanghai China

Aviation Travel Services Co. Ltd

Email: [email protected] Phone: +886 2 2509 4090

10F, NO. 19, SEC 3, NAN JING E. RD. Taipei Taiwan

GSA Express Travel Service Co Ltd

Email: [email protected] Phone: +886-2-2567-5578

7F-2, NO. 220, Sung Chiang Road Taipei Taiwan

Email: [email protected] Phone: +86 27 87113004

Room A - 1609 Han Street International Headquarters, Wuchang 430070 Wuhan China

如需了解更多英文信息， 请浏览我们的官

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Do you have any questions about these topics

Find useful information and quickly resolve any concerns

Do you require more help?

We have different service channels to address your concerns

Call us or visit us

Learn about the service lines and sales offices that we have around the world

• Contact center and baggage: +57 601 307 3940 Calls from Bogota or cell phones in Colombia
• Rest of the country: +57 01 800 018 9810 Toll free from lan lines
• Contact center and baggage: 1 800 722 8222

  United States

• Contact center and baggage:   +1 866 919 0081
• TDD Services (Telephone De​vice for the Deaf): +1 844 413 7044 Service for people with hearing and speech limitations.
• For calls made from within the United States, by telephone via the Toll-Free Hotline for Air Travelers with Disabilities at  1 800 778 4838  (voice) or  1 800 455 9880  (TTY)
• Aviation Consumer Protection Division at  202 366 2220  (voice) or  202 366 0511  (TTY)
• By mail to the Air Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave., SE., West Building, Room W96-432, Washington, DC 20590, and on the Office of Aviation Consumer Protection's Web site ( http://www.transportation.gov/airconsumer ).
• Contact center and baggage:   +52 800 9532 753
• Contact center and baggage: +506 4002 3320 Local line

El Salvador

• Contact center and baggage: +503 2113 0483
• Contact center and baggage: +502 2314 0941
• Contact center and baggage: +504 22620036
• Contact center and baggage: +505 7517 5270
• Contact center and baggage: +507 833 7665
• Toll Free from lan lines: +507 800 203 5648

Puerto Rico

• Contact center: +1 866 919 0081

Republica Dominicana

• Contact center and baggage: +1 800 148 5618
• Contact center and baggage: +54 0800 345 0897
• Contact center and baggage: +297 588 00 59
• Contact center and baggage: +55 0800 727 8957
• Complaints and suggestions: +55 0800 724 8753
• TDD service in Brazil: +55 0800 724 8754
• Contact center and baggage: +591 5072 1033
• Contact center and baggage: +5999 846 0046
• Contact center and baggage: +56 800 004 145
• Contact center and bagagge: +593 234 22641
• Contact center and baggage: +595 009 800 110 555 +595 21 728 9174 +595 21 728 9562 +595 21 728 9591 +595 21 728 9632 +595 21 728 9648 Toll free from lan lines
• Contact center and baggage: +51 0 800 80459   /60 Toll free from lan lines
• Contact center and baggage: +598 000 405 4036
• Contact Center and baggage: +58 261 770 0048

Contact center and baggage: +34 800 000 010

Contact center and baggage Madrid: +34 912 159 076 Local line

Contact center and baggage Barcelona: +34 930 038 052 Local line

United Kingdom

Contact center and baggage:  +44 800 026 0402

Contact center and baggage: +33 157959469

Contact center and baggage: +49 800 6271070

Find our avianca offices at:

• Address: Adolfo Suarez Madrid Airport Terminal 4, Counters 960 to 969​​.
• Phone number: +34913337053.
• Hours: Every day 6:30 am to 4:00 pm - 9:30 pm to 2:00 am.
• Phone number: +3493298​4388 .
• Hours: Every day 8:00 am to 4:00 pm.  

Find our avianca Offices at:

• Address: Heathrow Airport (Terminal 2).
• Phone number: +442089767846 .
• Operating hours: Every day 5:00 pm to 8:00 pm.  
• Address:     Kaiserstrasse 77, 60329.
• Phone number:  +49 0 89 552 533 57 .
• Hours: Monday through Friday 9:00 am to 6:00 pm.
• Address: Via Degli Alpini 48 B 20090 Buccinasco Milan – Italy.
• Phone number:  +0039028699​8147 .
• Hours: Monday through Friday 9:00 am to 1:00 pm 2:00 pm to 6:00 pm.  

Central America

International Airport Monseñor Oscar A. Romero

• Hours: Daily 04:20 to 21:00
• Address: Paseo General Escalón, Centro Comercial Galerías Primer Nivel, local 137A, San Salvador.
• Phone Number: +503 22678222
• Hours : Monday to Friday 09:00 - 17:30 Saturdays 09:00 - 13:00
• Address: Avenida Hincapié 12-22 Zona 13. Ciudad de Guatemala
• Phone Number: +502 2 2798222
• Hours: Monday to Friday 09:00 to 13:00 and from 14:00 p.m. to 17:00 p.m. Saturdays 09:00 to 13:00

Centro Financiero Invercasa

• Address: Centro Financiero Invercasa Torre II, first floor, Module C, Managua, Nicaragua
• Phone Number: +505 2 276 9960  Ext 2244
• Hours: Monday to Friday from 09:00 to 17:00. Saturday from 09:00 to 12:00.

South America

 Find our avianca Offices at:

• Address: Jose Joaquin de Olmedo Airport (Departures Area)
• Phone number: +593 2 294 3100
• Hours: Monday to Thursday from 07:00 a.m. to 19:00 p.m. Saturdays and Sundays from 8:00 a.m. to 16:00 p.m.
• Address: Av. Republica de El Salvador N34-311 y Moscu
• Hours: Monday to Friday from 09:00 a.m. to 17:00 p.m.

San Cristobal

• Address: San Cristóbal Island Airport
• Hours: Monday to Friday from 08:00 a.m. to 12:00 p.m. and 1:30 p.m. to 4:30 p.m.

avianca Unicentro Armenia

• Address: Carrera 14 #6-02 Local S-103
• Phone Number: +57 606 731 4937  Ext. 761
• Hours: Monday to Saturday 10:00 to 13:00 and 14:00 to 19:00.

Armenia Center

• Address: Carrera 13 # 21-34 Local 1
• Phone Number: +57 320 476 6015
• Hours: Monday to Friday 08:00  to 18:00. Saturday 9:00 to 12:00.

Portal of Quindío

• Address Avenida Bolívar # 19N - 46 Local N250 - C.C. Portal del Quindío
• Phone Number: +57 313 558 0767
• Hours: Monday to Friday 10:00 to 14:00 and 15:00 to 20:00. Saturday 10:00 to 14:00. Sunday: 15:00 to 19:00.

Gran Boulevard

• Address: Cra 53 # 100 - 50 local 2-17 Blue Gardens Shopping Center
• Phone number: +57 605 314 8547
• Hours: Monday to Friday 08:30 to 13:00 and 14:00 to 18:00. Saturday 08:30 - 13:30

REX Ernesto Cortissoz Airport

• Address: Calle 30 km 7 Ernesto Cortissoz Airport, Soledad, Barranquilla
• Phone number: +57 605 393 0803
• Cell: +57 324 298 5212
• Hours: Monday to Saturday 05:00 to 20:50. Sundays and Holidays 08:00 to 17:50
• Address: Calle 81 # 11 - 58
• Phone number:   +57 601 616 2501
• Hours: Monday to Friday 10:00 to 18:00. Saturday 10:00 to 13:00.

Unicentro  shopping center

• Address: Avenida 15 # 123 - 30. Local 20-02
• Phone number: +57 601 743 6369
• Hours: Monday to Saturday: 08:00 to 19:00 continuous hours. Sundays and Holidays: 10:00 to 16:00 continuous hours.

Airport Palonegro

• Address: Floor 2, Lebrija, Santander
• Phone number: +57 320 695 8999
• Hours: Monday to Saturday: 5:00 to 19:00. Sundays and Holidays: 9:00 to 19:00.
• Address: Carrera 35A # 51-76, Local # 36, Cabecera III Stage shopping center
• Phone number:   +57 604 444 0050 Ext 751
• Hours: Monday to Friday 8:00 to 17:00. Saturday 8:00 to 13:00.

Cacique Shopping Center

• Address: Transversal 93 # 34-99, Local 176
• Phone number: +57 604 444 0050 Ext 754
• Hours: Monday to Friday 09:00 to 18:00. Saturday 10:00 to 16:00.

Cañaveral Shopping Center (Formerly La Florida Shopping Center)

• Address: Calle 30 # 25-71, P-1, in front of Davivienda Local
• Phone number: +57 607 697 3101
• Hours: Monday to Friday 8:00 to 12:00 and 14:00 to 18:00. Saturday 10:00 to 12:00 and 13:00 to 16.00.

Palmaseca Airport

• Address: Alfonso Bonilla Aragon Airport
• Phone number: +57 602 666 3028  Ext 5301
• Hours: Everyday 04:00 to 20:45.

avianca Chipichape

• Address: Calle 38 #6AN-35. Chipichape Shopping Mall aisle 5 Local 816
• Phone number:   +57 602 308 7343
• Cell: +57 321 892 6695
• Hours: Monday to Saturday: 09:00 to 19:00.

Palmetto Plaza Shopping Mall

• Address: Palmetto Plaza Shopping Mall Calle 9 # 48-81 Local 210
• Phone number:   +57 602 487 5550 Ext. 162
• Hours: Monday to Friday 09:00 to 13:00 and 14:00 to 19:00. Saturdays 10:00 to 13:00.

Cosmocentro

• Address: Calle 5 #50-103. Local 282 B
• Phone number: +57 602 487 5550 Ext. 155 - 202 - 203
• Hours: Monday to Friday 08:00 to 20:00. Saturdays 09:00 to 17:30.

Intercontinental Hotel

• Address: Cra 1A Oeste # 2 - 72 Local 10
• Phone number: +57 602 379 8585
• Hours: Monday to Friday: 09:00 to 12:00 and 13:00 to 18:00. Saturdays: 09:00 to 13:00.

La 14 de Calima

• Address: Carrera 1 N # 70 - 00 mezzanine
• Phone number: +57 602 487 5550  Ext. 134 - 207
• Address: Calle 30 #30-42
• Phone number: +57 602 487 5550 Ext. 1038
• Hours: Monday to Friday 08:00 to 12:00 and 14:00 to 18:00. Saturdays 08:00 to 12:00.

Santa Monica

• Address: Calle 29 Norte #6 Bis–45
• Phone number: +57 602 487 5550 Ext. 1011 - 183 - 184 - 179
• Schedule: Monday to Friday 08:00 to 18:00. Saturdays 09:00 to 13:00.
• Address: Carrera 100 # 5 - 169. Local 136
• Phone number: +57 602 487 5550 Ext. 153 - 200 - 201
• Hours: Monday to Friday 08:00 to 20:00. Saturdays 08:00 to 19:30. Sundays and Holidays 10:00 to 13:00 and 14:00 to 18:00.

Valle de Lili

• Address: Carrera 98 B # 25 - 130 Local 35, La 14 del Lili Shopping Center
• Phone number: +57 602 487 5550 Ext. 1051
• Hours: Monday to Friday 9:00 to 13:00 and 14:00 to 19:00. Saturdays 10:00 to 13:00

Rafael Núñez Airport

• Address: Rafael Núñez Airport.
• View on Google Maps .
• Phone number: +57 301 2004738
• Hours: Monday to Sunday from 04:00 to 21:00.

Camilo Daza Airport

• Address: Camilo Daza Airport
• Phone number: +57 607 587 2626
• Hours: Monday to Friday 07:00 to 20:00. Saturdays and Sundays 7:00 to 12:00 and 14:00 to 18:00.
• Address: Avenida 0 #13-84
• Phone number: +57 607 571 6151
• Hours: Monday to Friday 08:00 to 12:00 and 14:00 to 18:00. Saturdays 8:00 to 12:30.

Hotel Las Colinas

• Address: Carrera 22 #20-18, Local 1 - Hotel Las Colinas
• Phone number: +57 313 561 6526
• Hours: Monday to Friday 08:00 to 18:00. Saturdays 09:00 to 12:00.
• Address: Torre Panorama Building - Carrera 23 #62-16, Santander Avenue, Local 110
• Phone number:   +57 606 314 8150 Ext. 781
• Hours: Monday to Friday 08:00 to 12:30 and 13:45 to 17:45. Saturdays 08:00 to 13:00.

Jose Maria Cordova Airport

• Address: José María Córdova Airport
• Phone number: +57 604 562 2901
• Hours: Everyday 04:30 to 21:45

avianca Viva Laureles

• Address: Viva Laureles Shopping Center, Calle 81 No. 37 – 100, Local CL 003
• Phone number: +57 604 444 0050 Ext. 718
• Hours: Monday to Saturday 10:00 to 13:00 and 14:00 to 19:00. Sundays and Holidays 12:00 to 17:00.

Central Guayabal

• Address: Calle 10 # 56 - 06
• Phone number: +57 604 444 0050 Ext. 711
• Hours: Monday to Friday 08:00 to 18:00. Saturdays 08:00 to 12:00.

Los Molinos Shopping Center

• Address: Calle 30A # 82A - 26 Local 2329 Sótano 2
• Phone number: +57 604 444 0050 Ext. 715-716

Unicentro Shopping Center

• Address: Carrera 66B # 34A - 76, Unicentro Shopping Center, Local 29
• Phone number: +57 604 444 0050 Ext. 723
• Hours: Monday to Saturday 09:00 to 20:00. Sundays and Holidays 10:00 to 16:00.

El Tesoro Shopping Center

• Address: El Tesoro Plaza Norte Shopping Mall - Ankara sector Carrera 25 A # 1A South - 45
• Phone number: +57 604 444 0050 Ext. 710
• Address: Oviedo Shopping Mall. Carrera 43A # 6 Sur - 15. Local 119
• Phone number: +57 604 444 0050 Ext. 704 - 719 - 720
• Hours: Monday to Friday 08:00 to 20:00. Saturdays 09:00 to 19:00. Sundays 11:00 to 19:00.

Fabricato Park

• Address: Calle 40 #50-205 Local 99302 Basement 1
• Phone number: +57 604 444 0050 Ext. 727
• Address: Calle 33 No.42B 06, Of. 902 Local 1228
• Phone number: +57 604 444 0050 Ext. 717
• Hours: Monday to Saturday 10:00 to 19:00. Sundays and Holidays 12:00 to 17:00.

Pasto Airport

• Address: Antonio Nariño Chachaguí Airport
• Phone Number: +57 317 434 2488
• Hours: Monday to Sunday 06:30 to 17:30.

Pasto Center

• Address: Carrera 26 # 19 - 68 Local 4 - C.C. Sebastián de Belalcazar
• Phone Number:   +57 602 737 4010   - +57 321 895 1484
• Hours: Monday to Friday 08:00 to 18:30. Saturdays 08:00 to 13:00.

Unicentro Pasto

• Address: Calle 11 No. 34 - 78 Unicentro Shopping Mall Local 105, Pasto
• Phone Number:   +57 602 737 7336 - +57 313 759 0497   
• Hours: Monday to Saturday 09:00 to 20:00. Sundays and Holidays 10:00 to 19:00.

Pereira Center, Central Tower

• Address: Carrera 10 # 17 - 55. Central Tower Building. Local 223
• Phone Number: +57 313 559 8241

Central Station

• Address: Calle 20 # 6 - 26. local 101 Edificio Ganadero
• Phone Number: +57 606 314 8150   Ext. 770
• Hours: Monday to Friday 08:00 to 18:00. Saturdays 08:00 to 13:00.

Arboleda Park

• Address: Parque Arboleda Shopping Center - Common Area, first level - Exito sector
• Phone Number: +57 606 314 8150   Ext. 771

Rex Matecaña Airport Pei

• Address: Km 4 Via Cerritos, Pereira, Risaralda. Front Office Nro 12 - Second floor.
• Phone Number: +57 606 314 8150   Hours: Monday to Sunday 07:00 to 16:00.

Airport Popayan

• Address: Guillermo Leon Valencia Popayan Airport
• Phone Number: +57 320 695 8999    
• Hours: Monday to Friday 08:00 to 18:00. Saturday 08:00 to 13:00.

Riohacha Center

• Address: Calle 7 #7-04. Local 2
• Phone Number: +57 601 756 2524 Ext. 230-231 - +57 605 728 2902 - +57 605 727 1820  Local
• Hours: Monday to Friday 08:00 to 12:00 and 14:00 to 18:00. Saturdays 09:00 to 14:00.

San Andres Center

• Address: Avenida Colon. Salazar Building L.3.
• View on Google Maps
• Cell: +57 318 280 0855 - +57 317 760 5619  - +57 316 347 7984     
• Hours: Monday to Friday 07:00 to 20:00. Saturdays 07:00 to 19:00. Sundays and Holidays 14:00 to 18:00 (Back office).

Simon Bolivar Airport

• Address: Avenida Aeropuerto Km. 80, Local LO-11-012A, Santa Marta
• Phone numbers: +57 317 403 5551 - +57 310 397 3168 - +57 317 667 5044
• Hours: Monday to Friday 07:00 to19:00. Saturdays, Sundays and Holidays 08:00 to 17:00

Santa Marta Downtown

• Address: Calle 14 # 3-03, Local 1, Historic Center
• Phone number: +57 317 667 5044
• Hours: Monday to Friday 08:00 to 12:00 and 14:00 to 18:00. Saturdays 09:00 to13:00.

El Rodadero

• Address: Carrera 4 # 7ª 29, Rodadero
• Phone number: +57 300 718 4057
• Hours: Monday to Friday 08:00 to 12:30 and 14:00 to 18:00. Saturday 08:00 to 13:30.
• Address: del Rio Calle 29 # 15-100, Local L2-4
• Phone numbers:   +57 605 430 0909 - +57 317 646 6024
• Hours: Monday to Friday 09:00 to 13:00 and 14:00 to 18:00. Saturdays 09:00 to 14:00.

Prado Plaza

• Address: Carrera 4 # 26-40, Local 108
• Phone numbers:   +57 605 431 2768 - +57 605 431 2020   - +57 314 593 7004 - +57 316 830 2577
• Hours: Monday to Friday 08:00 to 12:00 and 14:00 to 18:00. Saturdays 09:00 to 13:00.

Valledupar Downtown

• Address: Carrera 9 No 9B - 15 Local 1 Centro Isa, Novalito neighborhood
• Phone number:   +57 605 589 4286 - +57 321 813 6365
• Hours: Monday to Friday: 08:00 to 18:00. Saturdays: 09:00 to 14:00.

Asia and Oceania

• GSA Australia -Airline Marketing Australia/New Zealand

Address: Suite 1709, Level 17, Australia Square, 264 George St, Sydney NSW 2000, Australia Phone number:   +61 2 8248 0020 Hours: Monday to Friday 09:00 AM to 05:00 PM.

Find our avianca  Offices at:

• GSA Hong Kong

Address: Room 4212 ,42/F METROPLAZA 2 ,223 HING FONG ROAD,KWAI CHUNG ,NT HK Phone number: +00 852 2759 0003 Hours: Monday to Friday 09:00 AM to 05:00 PM.

Address: 118, Ansal Bhawan 16, KG Marg Delhi, 110001 Phone number: +91 11 43232211 Hours: Monday to Friday 09:00 AM to 05:00 PM.

• Address: Laskov 3 5473603 Tel Aviv Israel
• Phone number: +972 36915580​​
• Hours: Sunday to Thursday 09:00 AM to 04:00 PM.

Address: 8F ATT New Tower, 2-11-7, Akasaka, Minato-ku, Tokyo, 107-0052, Japan Phone number: +81 50 3388 2939 Hours: Monday to Friday 09:00 AM to 05:00 PM.

• GSA New Zealand - Airline Marketing Australia/New Zealand

Address: Level 9, 120 Albert Street, Auckland 1010, New Zealand Phone number: +64 9 969 7477 Hours: Monday to Friday 09:00 - 17:00

• GSA Singapore - Tripure Aviation PTE LTD

Address: 10 Ubi Crescent #05-08 Ubi Techpark Lobby A Singapore 408564 Phone number: +65 934 4382 Hours: Monday to Friday 09:00 to 17:00

• GSA South Korea - Pacific Air Agency

Address: 3F, E-plaza Bldg, 25 Sejong-daero 4-gil, Jung-gu, Seoul, South Korea 04527   Phone number: +822 3178876 Hours: Monday to Friday 09:00 AM to 05:00 PM.

• GSA Taiwan - GSA Express Travel Service Co., Ltd.

Address: 220, 7F-2, SongJiang Road Taipei, Taiwan Phone Number: +886 2 25675578 Hours: Monday to Friday 09:00 to 17:30

AESA's new alternative dispute resolution procedure

As of 2 June 2023, the Agencia Estatal de Seguridad Aerea of Spain (AESA) has been recognised as an Alternative Dispute Resolution entity in the air transport sector providing air transport users with an alternative option to resolve their disputes on the application of Regulations (EC) No 261/2004 of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, and repealing Regulation (EEC) No 295/9; and (EC) No 1107/2006 of the European Parliament and of the Council of 5 July 2006 concerning the rights of disabled persons and persons with reduced mobility when travelling by air.

The scope of application of this new dispute resolution system is set out in   Art.2 of Order TMA/201/2022 , of 14 March.

If you experience an incident covered by this Order, prior to the initiation of the alternative dispute resolution procedure, you must file a prior complaint, for which you can request a "prior complaint form" from the customer service departments and services, including our company's sales and customer service counters at airports, or you can fill in the prior complaint   form  on our website.

If the resolution of the complaint offered by the airline is not entirely satisfactory to the passenger or after the expiry of a period of one month from the date of the presentation of the complaint, the passenger may then appeal to the   Agencia Estatal de Seguridad Aérea (AESA)  for alternative dispute resolution for the protection of air transport users (Reg. (EC) 261/2004 and Reg. (EC) 1107/2006) with the express exclusion from this procedure of claims relating to baggage, damages and clauses in the contract of carriage

It is cause for inadmissibility of the claim before AESA its presentation once a period of one year has elapsed from the presentation. The decision taken by AESA in alternative dispute resolution is binding on the airline.

This resolution applies only to flights originating in Spain.

Company Profile

• Organization Chart
• Management Team
• Mission and Goal
• Competitive Advantage
• Future Plan

Home > Company Profile > Profiling

Aviation Travel Services Co., Ltd. - Taiwan

Aviation Travel Services has emerged as the “ premier GSA company” in Taiwan within a short period of time. ATS currently represents the following airlines:

1. Vietnam - VietJet 2. Philippines - Cebu Pacific 3. Philippines - Cebgo 4. Philippines - Plantation Bay Resort and SPA 5. Madagascar - Air Madagascar 6. India - SpiceJet

We have represented Cebu Pacific since December 2006 and it operates daily A320 services between Manila and Taipei and in some of the periods Cebu Pacific operates with new aircraft

of A330 or A321 for its MNL-TPE routes and Cebu Pacific‘s load factor has been 75% in average for the last few years. In addition to the scheduled services , Aviation Travel Services  has chartered Cebu Pacific A320 aircraft to operate weekly Taipei to Boracay services in order to cater for the local leisure holiday demands in the year of 2016, 2017 and 2018 and the average load factor has been around 90%.

Market development and sales driven have always been the main focus among the management team and we believe with the lead of management team’s initiatives and motivations, we are able to reach mutual benefits for those airlines/hotel companies we have represented.

ATS Experience Since 1993

All Clients

• Greater Bay Airlines
• Cebu Pacific Airline
• Royal Brunei Airlines
• Hawaiian Airlines
• Solaseed Air

• Values & Purposes
• What we do?
• Deeply cultivating in Taiwan

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Coyne Airways

Air cargo airline and freight specialists

GSAs Asia/Oceania

Gsa cargo services, china (chongqing), intergulf express china limited, china (shanghai), india (chennai), connectaero aviation services (i) pvt ltd., indonesia (jakarta), pt. aviation solutions indonesia, new zealand, acp worldwide new zealand, south korea, j bridge worldwide co ltd, ican transport international, sky pacific air service co. ltd, china (guangzhou), paragon hong kong express limited, india (mumbai), u transport global inc, gul aviation, eagle aviation (private) limited, trans world aviation, china (beijing), oa cargo ltd, india (bangalore), india (new delhi), sky pacific aviation ltd, dp aviation partners pte ltd, global aviation service (taiwan) inc.

Europe Express Travel Service Int’l Co., Ltd.

Europe express travel service int’l co., ltd.                                  10/f cofco tower, 262 gloucester road,                          causeway bay, hong kong, general inquiries.

[email protected]

Room 1505B, No. 180, Tianjin Rd Shanghai, China

Tel.: +86-21-53968086 Fax.: +86-21-53968087

[email protected]

Raday Utca 15/1 1092 Budapest, Hungary

Tel.: +36-1-2019416 Fax.: +36-1-2019418

[email protected]

Südtiroler Platz 6 1040 Vienna, Austria

Tel.: +43-1-5974918 Fax.: +43-1-5974918-30

[email protected]

Fürstenrieder Str. 5, 80687 Munich, Germany

Tel.: TBD Fax.: 

[email protected]

9F, No. 101, Sec. 4, Ren Ai Rd Taipei, Taiwan ROC

Tel.: +886-2-27119559 Fax.: +886-2-27118559

[email protected]

9Bělohorská 10, 169 00 Prague 6, Czech Republic

Tel.: +420 251 624 861 Fax.: +420 233 102 471

[email protected]

935/332-3 I-House Lafunar(RCA) Rama 9 Rd., Huaykwang Bangkok 10310, Thailand

Tel.: +66-2-1602286

[email protected]

Our Partners

• Frankenland Travel Group
• Spirit Hotel
• Rogner Bad Blumau