cx travel & hospitality exchange

NORTH AMERICA'S PREMIER INVITATION-ONLY COMMUNITY MEETING FOR SENIOR CUSTOMER EXPERIENCE LEADERS

The cx exchange experience.

Cream of the Crop

From speakers to delegates, you can be sure that you will spend your time at the Exchange rubbing shoulders with the very best in your industry. The Exchange is a Who’s Who of Customer Experience Travel and Hospitality executives - don’t miss out.

Roll Out the Red Carpet

We want you to fully embrace the CX Exchange Experience by giving you full access to every session, hours of networking time, meetings with innovative solution providers whilst unwinding in a fabulous location . Make the most of your experience AND the strategic business opportunities.

More Buyers Than Sellers

Limited vendor participation makes it easy for you to enjoy being onsite whilst getting business done. The Customer Experience Exchange doesn’t feel like a typical event or tradeshow because it isn't one. We pride ourselves on that.

More Than Just a Travel and Hospitality Conference

You get so much more than just a conference when joining the Exchange. Drive change within your company by learning from the best in the business.

What to Expect at the Exchange

Access the most exclusive network of Customer Experience leaders across retail, travel and hospitality due to our invitation only policy

Four months of in-depth research and a mind-blowing speaker panel ensure your mind will be truly stretched

Discover how recommended suppliers would approach your greatest challenges during private business meetings

With just 120 Customer Experience leaders in attendance , who are all in the same improvement mindset as you, you’ll get the opportunity to meet everyone at this intimate forum by the time you leave

Don’t just attend, take part. The range of Panel Discussions, Roundtables, Think Tanks and dedicated Networking sessions allow you to dig deep into the topics that matter to you most

The CX Exchange USA Audience

To ensure the Exchange offers the highest degree of relevancy, only senior executives responsible for strategic customer experience development and investment are invited to attend. This exclusive format allows you to connect with those peers whose insights you respect most – through exceptional networking, business meetings and strategic information sharing sessions.

This is a one of a kind community and the perfect balance of quality, quantity and variety.

CX Retail Delegate List

CX Travel Delegate List

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Address: IQPC Ltd, 129 Wilton Road, London SW1V 1JZ Telephone: +44 (0) 207 368 9484 Fax: 44 (0) 207 368 9301 Email: [email protected]

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CX Travel & Hospitality Exchange

Request to join the Customer Experience Exchange for Travel and Hospitality in 2023 – an invitation-only event where CX leaders from top travel, tourism, leisure, and hospitality brands will meet in London, for 2 days of thought-provoking content, networking, and knowledge sharing.

The MBS Group 7 September 2023

The MBS Group

7 september 2023.

11th – 12th September | London.

Request a ticket here .

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CX Travel & Hospitality Exchange

September 13-14, 2022, 08:30 pm est, about this event.

Location: Hilton Syon Park, London, UK

Topic: Meet WNS at the CX Travel & Hospitality Exchange

CX Travel & Hospitality Exchange is recognized as the Europe’s premier invitation-only event for CX leaders in travel & hospitality. The travel and hospitality industries are emerging from a turbulent two years, which presented never seen before challenges, but a huge opportunity for growth and positive change. This event is where experience leaders from top travel, tourism, leisure, and hospitality brands will meet in London, for 2 days of thought-provoking content, networking, and knowledge sharing.

WNS at the Customer Experience Exchange for Travel and Hospitality 2022

WNS will be present at the conference as one of the key exhibitors. We work with the global travel and hospitality companies to help organizations elevate customer experience, achieve financial effectiveness, overcome organizational silos, convert data to insights, and implement digital.

Our deep domain expertise has hardwired us to unlock value; and we have been proactively partnering with clients to re-imagine and co-create new and agile solutions, which enable them to aggressively and expeditiously move towards digitalization; and leverage smart automation and analytics to drive intelligent and resilient operations across the value-chain; ensuring they are ready for the ‘next’ in the Hospitality industry.

Meet us at CX Travel & Hospitality Exchange to find out why the world’s leading companies partner with WNS to re-think and re-invent their businesses in the new normal with Domain, Data-to-Insights and Digital.

Meet our leaders

Meet our leaders at the event to discover how WNS, with its deep domain knowledge and leading technology solutions, is helping travel and hospitality companies with cognitive offerings to unlock new opportunities every day.

Jyotendra Thokchom SVP – Travel & Hospitality [email protected]

Gary Mayger SVP – Travel & Hospitality [email protected]

We Look Forward to Meeting You!

If you want to meet us at convention, please contact us at [email protected] .

You can also fill your details in the form below and your preferred time slot to meet us at the conference.

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Cx retail symposium 2024.

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CX Travel & Hospitality Exchange

Join us as we celebrate the return of the Customer Experience Exchange for Travel and Hospitality in 2022 – an invitation-only event where experience leaders from top travel, tourism, leisure, and hospitality brands will meet in London, for 2 days of thought-provoking content, networking, and knowledge sharing.

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