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Securus Video Connect ®

• Communication
• ® "> Securus Video Connect ®

Discover interactive communication unlike any other.

Securus Video Connect ®  system is a fully web-based visual communication tool that allows friends, family members, attorneys and public officials to schedule and participate in video sessions with an incarcerated individual from anywhere with internet access using a smartphone, tablet or PC. This digital tool provides family and friends limitless opportunities to connect with a loved one by sharing special moments. No other form of communication allows incarcerated individuals to experience family life inside their homes. With the power of video, they can participate in birthdays, homework, watching cartoons with their kids and opening presents on Christmas. Studies reveal a link between individuals maintaining relationships with their loved ones while incarcerated reduces recidivism. Securus Video Connect SM  gives incarcerated individuals another opportunity to bond with their families to compliment traditional in-person visits.

Explore the Most Robust Scheduling Software Available to Corrections

Securus Video Connect ®  offers you an easy-to-use interface, which allows contacts to easily schedule sessions from any mobile device or PC connected to the internet. Before being able to schedule a session, the user must first electronically submit user information and a photo ID. Now, your staff will have full control over who is allowed to schedule a session giving you the ability to restrict users based on behavioral issues. In addition, the scheduling platform is completely integrated with your Jail Management System ensuring that a session is only scheduled during available timeslots.

Get the Power to Increase Security and Improve Lives

• Ability to live monitor and record visits for investigation and reducing violence within the facility
• Flag visits for later investigative review and lock down recordings from being purged after the standard retention window expires.
• Provides ability to have more video sessions at times that are more convenient
• Allows more family members to be involved in the video session
• Monthly subscription plans available for affordability and accessibility (at participating sites)

Latest News

Giving Incarcerated Individuals Access to Second-Chance Job Opportunities, Securus Technologies Partners with Honest Jobs February 15, 2023

New Securus Originals’ Podcast Inspires Incarcerated Individuals to Focus on Building a Second Chance Beginning Day One of Incarceration December 1, 2022

Securus Technologies and Grammy-Award Winning Artist Lecrae Release Song in First-Ever Hip-Hop Track Contest for Incarcerated Individuals August 31, 2022

Aventiv Technologies Launches New Website Dedicated to Providing Information, Resources, and Support to Families and Friends of Incarcerated Individuals August 23, 2022

Video Visitation

Video visitation is available at all DOC facilities. This allows people to visit an inmate from any location with a computer that has a camera. To participate in a video visit with an inmate, a person must be on the inmate's approved visitors list. To schedule a video visit, go to www.Jpay.com . If the visitor has not already done so, he or she will have to establish an account with JPay. 

• The length of a video visit is 15 minutes and costs $3.50.

• Video visits can be scheduled on the whole and half hour. Each facility has different video visiting schedules. The JPay website will direct you to the open visit times for your loved one's living unit.

For friends and family who do not have the necessary equipment to conduct a video visit (see below) or their loved one is not eligible for video visits, videograms are an excellent alternative. A videogram is a 30-second video that can be recorded with a smartphone and sent to an inmate electronically. The cost is 4 stamps ($1.60). For additional information on videograms, click here: https://mn.gov/doc/family-visitor/contact-and-general-information/send-videogram/

Video visitation is a privilege for incarcerated people and some are not eligible for video visits because of current visiting restrictions or disciplinary status. Each incarcerated person should know whether he or she is eligible to receive video visits. It is also a privilege for friends and family that can be suspended for misconduct.

Video visiting scheduling is unique to each facility and each living unit. The JPay website is set up so you can only schedule a visit when the kiosk is available in the inmate's living unit. That does not mean, however, that the inmate is available. It is best to check with the inmate you are visiting to agree upon a time before you schedule.

All video visits are recorded and subject to monitoring. Video visits can be terminated for incarcerated people or visitor misconduct and no refund will be given. Incarcerated people and visitors can also lose video visiting privileges if they violate the rules.

Joining a video visitation

Scheduling a video visitation

Testing a webcam for a video visitation

Troubleshooting video visitations

Video visitation FAQs

Video Visitation Rules

How does the video visitation system work? The system connects the offender in his or her living unit to the visitor on a computer. Participants can see and hear each other throughout the visit. The visitor must use a computer that has a camera and sound.

How often can I video visit? Video visits do not count against an incarcerated person's visiting hours. How often you visit is limited by the availability of the kiosk in the living unit and their schedule.

When can I video visit? Each living unit in each facility can have a different video visiting schedule. When you log into the JPay website and select the inmate that you want to visit, the available times will be displayed. However, you should still check with the incarcerated person to see if he or she is available at that time.

How long is a video visit? 15 minutes

How much does a video visit cost? $3.50

Click Here for Information About Sending Videograms

Video Visitation

Video visitation is a great way to connect with your loved one over the internet, without having to worry about unpredictable crowds and overly busy visitation hours.

Visits can be scheduled and paid for in advance, allowing you to visit with inmates at times that are convenient for you.

We offer two types of Video Visitation services:

At-Home Video Visits

These video visits can be conducted at home on your PC computer, laptop or mobile device (Android).

Save travel expenses, time, long lines and parking fees with at-home video visits.

Ease stress on children who can now communicate without visiting the facility in person.

On-site Video Visits

On-site video visits are conducted at visitation stations at the facility.

With these visits, you are still required to travel to the facility.

Through our easy-to-use website, you can schedule, register, and pay for (if applicable) the visit in advance. Then, conduct the visit in real-time over the internet.

Please note: These services can vary by facility and are not available at all locations.

How It Works

• Check to see if your inmate’s facility offers video visitation.
• If video visitation is offered at the facility, go to www.gtlvisitme.com . Register yourself and all visitors participating in the visitations.
• Select the facility where your loved one is located.
• Search for your inmate, and add them.
• Click “Schedule” to begin the scheduling process.
• You will see the cost associated with your visit at the time of scheduling. Enter your credit card or debit card information to complete the scheduling process. You will receive a confirmation email and receipt for your visit.
• For at-home video visits : sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
• For on-site video visits: arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required. Each facility has its own rules for on-site visits. Please review rules prior to arrival.

For additional helpful information and a list of useful questions about visitation, scheduling, and facility policies, view our v isitation FAQs .

What It Costs

Visitation costs vary by correctional facility and visitation duration.

Different types of visits may have different costs or no cost at all.

All costs associated with visits are clearly displayed at the time of scheduling. Visitors are aware of all the options and can choose based on their visitation preferences.

Ways to Pay

When scheduling fee-based video visitations through our visitation website , you will be asked to provide your payment information to complete the scheduling process.

We accept debit cards, charge cards, and Visa/Mastercard gift cards.

To get the best experience, you’ll need to upgrade to a newer browser.

Terms of Use governing use of ConnectNetwork services state that all services are intended to be used by persons over the age of 18.

To continue, please enter your date of birth to confirm you are over the age of 18.

• Inmate Visitation
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Visitation with friends and family is a privilege. All visits with family members, friends or clergy are considered "social visits". All social visits will be conducted via video. Visits with legal counsel or legal representatives are considered "privileged visits".

Inmates will have access to unlimited off-site visits for a fee of $12.95 per 30 minute visit. Hours for off-site visits are on Monday, Tuesday, Wednesday, Thursday and Friday from 5:30pm - 9pm, Saturdays from 5:30pm - 11pm and Sundays from 8am - 11:30am, 12:30pm - 4:30pm and 5:30pm - 11pm. Clergy visits will be conducted during regular on-site or off-site visitation hours.

All visitors must create a Securus Online account by going to www.videovisitanywhere.com for off-site visits. Appointments must be made twenty four (24) hours in advance for off-site visits. All visitors wishing to visit on-site will need to go to www.videovisitanywhere.com to schedule your appointment.

Inmates released from the jail must be released for at least six (6) months to visit an inmate at the jail.

For more information on video visitation or to set up an appointment, please visit www.videovisitanywhere.com.

Inmate Information

• Inmate Policies
• Inmate Mail Rules
• Inmate Funds
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