Princess Cruises Headquarters & Corporate Office

Princess Cruises

Princess Cruises is an American cruise line owned by Carnival Corporation & plc. The company is incorporated in Bermuda and its headquarters are in Santa Clarita, California. As of 2018, it is the second-largest cruise line by net revenue.

Established

Corporate phone number.

(661) 753-0000

Customer Support Phone Number

1-800-774-6237

No of Employees

Headquartered address.

24305 Town Center Dr, Santa Clarita,

CA 91355, USA

Senior Management

Jan Swartz  — CEO / President

Gordon Ho — Chief Marketing Officer & Head of Sales

Anthony Kaufman — Executive Vice President, International Operations

Simeon Waldron  — Senior Vice President / Chief Financial Officer

[email protected]

https://www.princess.com/

This website is built to provide the most important contact information about the Corporate Offices & Headquarters including Princess Cruises Address, Corporate Number, and more.

Related Articles

8×8 Headquarters & Corporate Office

8×8 Headquarters & Corporate Office

Meriwest Credit Union Headquarters & Corporate Office

Meriwest Credit Union Headquarters & Corporate Office

' src=

Sandra Barletta

I think you should be aware of the limitations at your call center. when I called to get my medallions the person spoke English very poorly and was most difficult to understand. Two and on half hours to give my info to him. Today I received my medallions and my husband’s is correct and mine isn’t. Now I’m being told to correct this on the ship which means waiting in line for the change. Today is Friday and we are leaving very early next Thursday. Why can’t the new one be overnighted?

' src=

Hans Sparbel

Customer service rep “Angel” could not resolve our issues and refused to connect us to a supervisor – was told after 45 min that a supervisor “Mikaela” would call back within an hour – Customer service does not appear to be a priority. – Princess may loose too clients today – even after multiple previous cruises.

' src=

Chris Meisenhalder

Princess off-shore, third party call center are not able to resolve issues. Bring support in-house and employee reps who are well versed in English.

Leave a Reply Cancel Reply

Save my name, email, and website in this browser for the next time I comment.

Corporate Office

Princess cruises corporate office | headquarters, company overview.

Princess Cruises is a company that owns a cruise line with its headquarters in Santa Clarita, California. Earlier the company was a supplementary of P&O Princess Cruises, but now it belongs to the group of cruise ship brands that Carnival Corporation operates. The company was founded by Stanley McDonald back in the year 1965 and was fondly referred to as Princess Pat. Now the company owns many cruise ships and new ships are also being added to the fleet. The company has entered into a contract for building two new ships with Carnival Corporation, and these new ships are expected to start operating in the coming year.

Princess Cruises Map Location

Princess cruises contact qr codes, phone number.

Princess Cruises phone number QR Code

Related Search

  • Coastal Communications
  • Ramada Franchise Systems, Inc
  • Hotels Com, L P
  • Broward Factory Service
  • Coldwell Banker United Realtors
  • Bp Corporation North America Inc
  • Melody Homes Inc
  • Waste Management, Inc

Permanent Link

Princess cruises reviews.

There are currently 0 consumer reviews about Princess Cruises available. Share your review.

There are currently no reviews to show for this company. Be the first to add one below!

Write Review

Please take a note that you are about to post a public review about Princess Cruises corporate office on CorporateOffice.com. This review will be public, so please do not post any of your personal information on this website. If you would like to contact the corporate offices of Princess Cruises, please use their contact information such as their phone number, website, and address listed above to contact them. However, sometimes staff from Princess Cruises headquarters do read the reviews on this website.

CAPTCHA Image

  • Donate to WWF
  • Follow Us on Twitter

coh

  • Top 200 Companies
  • Princess Cruises Corporate Office

Princess Cruises Corporate Office  

🗨   Comments  

Princess Cruises corporate office is located in Santa Clarita, California. Below are comprehensive details about Princess Cruises’ corporate headquarters, including their address, contact numbers, and a brief overview of the company, along with its major and minor competitors in the cruise line industry.

How To Contact Princess Cruises Corporate Office Headquarters HQ

Princess cruises corporate office: overview.

  • Princess Cruises Corporate Address: 24305 Town Center Drive, Santa Clarita, CA 91355, USA
  • Princess Cruises Corporate Phone Number: 1-661-753-0000
  • Website: princess.com

Map and Directions To Princess Corporate Headquarters

A Snapshot of Princess Cruises’ History

Founded in 1965, Princess Cruises has grown to become one of the leading cruise lines in the world, renowned for its innovative ships, array of onboard amenities, and diverse itineraries. Princess Cruises offers a wide range of cruise experiences to popular and exotic destinations around the globe.

The Cruise Line Industry and Princess Cruises’ Position

In the cruise line market, Princess Cruises competes with other major cruise lines like Carnival Cruise Line , MSG, Royal Caribbean International , and Norwegian Cruise Line. Princess Cruises stands out for its high-quality service, luxurious cruise offerings, and commitment to providing memorable and immersive travel experiences to its guests.

Princess Cruises’ Commitment to Excellence

Princess Cruises is dedicated to upholding its reputation for excellence in the cruise industry. The company emphasizes providing exceptional customer service, a wide range of onboard activities and dining options, and innovative ship features to enhance the overall guest experience.

Why Trust CorporateOfficeHeadquarters.com?

At CorporateOfficeHeadquarters.com, we specialize in providing detailed information about leading companies in the travel and hospitality industry like Princess Cruises. Our content is designed to offer insights into corporate practices, industry standings, and customer engagement strategies in the cruise line sector.

Disclaimer:

CorporateOfficeHeadquarters.com is not affiliated with Princess Cruise Lines, Ltd. This content is for informational purposes only and is intended as a platform for user reviews and feedback.

Princess Cruises Corporate Office Complaints, Reviews, and Feedback

We invite you to share your experiences with Princess Cruises’ services and voyages. Your feedback in the comments section is invaluable in helping others understand the company’s dedication to offering luxurious and unforgettable cruise experiences.

Princess Cruises Cancelled Cruise Deposit Refund - NOT RECEIVED

Oh my, I can tell you that all the headaches I have from Princess Cruises customer service reps make me NEVER want to book another cruise again! It has been a month and 4 phone calls as of today with still wrong information about my deposit refund. I cannot reach anyone from the accounting or finance office which is key number 5 on the phone list, but it only sends me to the front desk and then he says there is no such office…why is it an option on your phone system??? I will never cruise with Princess again!!!!!!! My time is worth more than this.

Princess Cruise Refund Was Never Issued

I canceled an excursion on the land portion of our princess cruise. It has now been over a month and no refund. Many calls to customer service where I was told it will be 10-15 days. I Finally called again and was told the refund was never created and now it will be another 4-6 weeks. No email response from customer relations. Very frustrating that they collect immediately on purchases, but won’t refund on cancellations.

Attn Prices Cruises Corporate Office

I have been on the phone for over two hours today on hold, and then speaking with two of your staff, ultimately with your supervisor, Eunice. Both Eunice and your travel advisor were over anxious to help and repeatedly cut me off from trying to explain my problem, I pride myself in taking time with service people who are not US-based service people, but had a very hard time with their accents, and they never did come to understand the nature of my concern. Ultimately, after two hours on the phone, I was told that my issues were not a cruise issue at all but were a travel package issue and the cruise people that I was speaking with through the afternoon could not assist, and since it took both of them two hours, the travel package department was closed, but was available “tomorrow”.

I want an accounting of this travel package, a list of the highly vaunted “World Wide Premium Resorts” and a list of the “additional hotel savings”.

We have paid for it.

We are the travelers under this reservation, we are both Platinum Level cruisers and feel run over roughshod by your corporation.

coh logo

Winmo Logo

Get Full Access to this Profile & More!

Looking for a resource to grow your sales? Winmo helps you source more leads by connecting with the right prospects at the right time.

Princess Cruises, Inc. | Company Profile, Marketing Contacts, Media Spend, Brands

Princess Cruises, Inc., is global cruise and tour company that operates a fleet of innovative cruise ships. The ships offer a wide array of choices in dining, entertainment and amenities. Princess Cruises, Inc. offer various ranges of cruise lengths that sail in all seven continents.** NOTE: As a privately held subsidiary of a publicly traded parent company, annual revenue and employee count are not readily available. Therefore, the revenue and employee figures presented below are those of the parent company. **

princess cruise lines inc headquarters

Princess Cruises, Inc. Marketing Contacts

  • Export to Salesforce
  • Export to HubSpot
  • Export to Dynamics

Princess Cruises, Inc. Ad Spend

Media Spend Summary

Princess Cruises, Inc. Related Brands

Princess cruises, inc. agency roster, see winmo sales intelligence in action.

princess cruise lines inc headquarters

WinmoEdge Articles on Princess Cruises, Inc.

Q1-q2 media opps: princess cruses names creative aor.

Brands Logos

Carnival Cruises

  • Carnival Cruises
  • P&O Australia
  • P&O Cruises

Princess Cruises

  • Holland America

Corporate Information

  • Vision, Mission & History
  • Corporate Timeline
  • Boards of Directors
  • Officers & Executives
  • Diversity & Inclusion
  • Community Relations

Carnival has a portfolio of the world’s most widely recognized cruise brands, which complement each other by geography, serve nearly every segment of the cruise industry and provide our guests with virtually endless holiday choices—so many, in fact, that they need to look no further than the Carnival family when selecting a cruise vacation. The cruise lines within our portfolio include the most-recognized brands in North America, the United Kingdom, Germany, Italy, and Australia—areas that account for 85 percent of the world’s cruise passengers. This compelling brand recognition and presence will provide us with a solid growth platform as we enter new regions. Our broad product selection is geared to suit every conceivable taste, price preference and target market, including contemporary, premium and ultra-luxury. Our brands truly cater to the desires of different cultures, offering multiple languages and meeting varying entertainment and vacation preferences.

Carnival Cruise Line Princess Cruises Holland America Line Seabourn Cunard AIDA Costa Cruises P&O Cruises (UK) P&O Cruises (Australia)

Carnival Cruise Line

carnival-cruises

The World's Most Popular Cruise Line®

Carnival Cruise Line, also known as America’s Cruise Line, is a leader in contemporary cruising and operates 23 ships designed to provide fun and memorable vacation experiences at a great value.

Founded in 1972, Carnival Cruise Line is one of the most recognizable brands in the cruise industry and carried over six million guests in 2019. Carnival Cruise Line identifies their target customers as those who like to "Choose Fun" and live life to the fullest.

Carnival Cruise Line has a broad consumer appeal, attracting families, couples, singles, and seniors and carrying nearly one million children each year. In 2021, Carnival Cruise Line was voted "Best Ocean Cruise Line" in USA Today's 10 Best Readers' Choice Awards. In addition, Carnival Cruise Line was named “Best Domestic Cruise Line” and “Best Cruise Line for Families” by Travel Weekly.

The new 5,282-passenger Mardi Gras entered service in 2021 sailing from Port Canaveral, Fla. as the first cruise ship in North America to be powered by liquefied natural gas (LNG) and the first ever to have a roller coaster at sea. Mardi Gras will be joined in late 2022 with sister ship Carnival Celebration sailing from Miami and Carnival Jubilee in late 2023 homeporting in Galveston, Tex.

Carnival Cruise Line offers cruises generally from three to eight days with almost all of its ships departing from 14 convenient U.S. homeports. Carnival Cruise Line is the leading provider of year-round cruises in The Bahamas, the Caribbean and Mexico and also operates seasonal cruises in Canada, New England, Alaska, Hawaii, Bermuda, and Europe. In addition, Carnival Cruise Line sails year-round in Australia.

The brand's focus continues to be on enhancing its products and services with innovations that appeal to new consumers to cruising, as well as past guests. Carnival is perfectly situated to tap into the top trends in tourism: multi-generational travel, personalized travel, and experiential travel – anyone can find something fun to do on a Carnival ship

Mardi Gras, which entered into service in 2021, introduces a host of groundbreaking features, including:

Princess Logo

Princess Cruises began operations in 1965 and is now the world’s leading international cruise line and tour company operating a fleet of 15 modern cruise ships, carrying millions of guests each year to 330 destinations around the globe, including the Caribbean, Alaska, Panama Canal, Mexican Riviera, Europe, South America, Australia/New Zealand, the South Pacific, Hawaii, Asia, Canada/New England, Antarctica, and World Cruises. A team of professional destination experts have curated 170 itineraries, ranging in length from three to 111 days and Princess Cruises is continuously recognized as “Best Cruise Line for Itineraries.”  

On board, guests are immersed in the culture, colors and flavors of the places they visit, with authentic folkloric shows, regional cuisine and enlightening presentations by local experts. On shore, Princess introduces the bucket-list sights guests want to see most – as well as hidden jewels not found in travel books – with award-winning Discovery™ and Animal Planet™ Exclusive shore excursions. Guests can also enjoy an array of signature features throughout each cruise, from world-class cuisine by award-winning chefs to live production shows created by Broadway legends, to a true Princess original experience – enjoying a Hollywood film while relaxing poolside, with Movies Under the Stars®. There are also a variety of ways to rejuvenate body and mind, from the Lotus Spa® to the Sanctuary – a tranquil retreat reserved just for adults.

In 2017 Princess Cruises introduced MedallionClass Vacations which begins with the Medallion™ wearable, a quarter-sized, device that enables everything from expedited contactless boarding to locating loved ones anywhere on the ship, as well as enhanced service like having whatever guests need, delivered directly to them, wherever they are on the ship. In addition, guests can share their favorite cruise moments using MedallionNet, the best Wi-Fi at sea, as well as stay connected with friends and family back home, work remotely anywhere on the ship, quickly post content and stream favorite movies and shows.

Holland America Line

Holland America Line

At Holland America Line, we believe travel has the power to change the world. It enriches us as we discover new places, cultures and people. It’s this belief that drives our guiding purpose to help make the world a better place through opening minds, building connections, and inspiring a shared humanity.

For 145 years, Holland America Line has been carefully crafting your clients’ next journey. Our fleet of 10 spacious, mid-sized ships offer a classic style of cruising to more than 425 ports of call in 100+ countries on all seven continents.

To this fleet of 11 ships, we welcomed our third Pinnacle-Class ship, Rotterdam in July 2021.

For clients looking for the most complete and immersive culinary experience at sea, they’ll enjoy dining influenced by our global culinary council of seven world-renowned chefs. The Dining Room is renowned for everyday excellence, while restaurants like Pinnacle Grill, Tamarind, and Canaletto offer specialty options. Your clients can enjoy an extensive wine selection, chosen by our Wine Curator James Suckling; and spirits enthusiasts appreciate our classic cocktails, with direction from our Master Mixologist Dale DeGroff. But the experiences don’t stop there, as your clients can hone their skills with America’s Test Kitchen and explore the culinary side of destinations through exclusive culinary excursions by FOOD & WINE magazine.

Through exclusive partnerships with highly acclaimed brands in entertainment and personal enrichment, Holland America Line ensures both days and nights are filled with delight and inspiration. Music Walk® features live performances at Lincoln Center Stage, B.B. King’s Blues Club, Rolling Stone Rock Room and Billboard Onboard. The Mainstage features exclusive live performances and state-of-the-art theater technology. And your clients will enjoy fun and life-enriching activities and workshops in partnership with BBC Earth; O, The Oprah Magazine; America’s Test Kitchen; and Microsoft Windows.

As part of our collective social responsibility, the company, employees, and guests have joined together to give back to communities and organizations around the world. Whether it's donating shipboard items to an orphanage, cleaning up a neighborhood park, walking 5K onboard to raise funds for cancer research, or donating money to disaster relief, Holland America Line and our employees share time and resources to make a difference.

We invite your clients to join us for an unforgettable experience. Because travel is more than an itinerary. It has the power to change us and our world. Journey by journey.

Seabourn

Ultra-Luxury Resort At Sea

Seabourn, which began operations in 1988, is the ultra-luxury resort at sea with smaller ships that focus on intuitive personalized service and guest recognition. The line's fleet of three 458-guest and two 600-guest ships, the youngest in the ultra-luxury segment of the cruise industry, offer spacious all-suite accommodations with oceanfront views, award-winning gourmet dining, complimentary premium spirits and fine wines, renowned service provided by an industry-leading crew; and a pedigree in expedition travel. Seabourn launched its newest ship, Seabourn Ovation, in May 2018, and has two ultra-luxury purpose-built expedition ships, Seabourn Venture and Seabourn Pursuit, set to launch in 2022 and 2023, respectively.

Seabourn has received numerous prestigious awards over its history, including being voted the "Best Small-Ship Cruise Line" by readers of Travel + Leisure and Conde Nast Traveler. The line represents the pinnacle of ultra-luxury travel. The all-inclusive, boutique ships offer all-suite accommodations with oceanfront views; award-winning dining; complimentary premium spirits and fine wines available at all times; renowned service provided by an industry-leading crew; a relaxed, sociable atmosphere that makes guests feel at home; a pedigree in expedition travel through the Ventures by Seabourn program and two new ultra-luxury purpose-built expedition ships coming in 2022 and 2023. Seabourn takes travelers to every continent on the globe travel, visiting more than 400 ports including marquee cities and lesser-known ports and hideaways throughout Europe, Asia, the South Pacific Islands, Australia and New Zealand, the Americas and Antarctica. Guests of Seabourn experience extraordinary offerings and programs, including partnerships with leading entertainers, dining, personal health and wellbeing, and engaging speakers.

Cunard

Experience The World In Style

Cunard is a luxury cruise line, renowned for creating unforgettable experiences around the world.

There are currently three Cunard ships, Queen Mary 2, Queen Elizabeth and Queen Victoria, and a fourth ship, Queen Anne, will be entering service in early 2024. This investment is part of the company’s ambitious plans for the future of Cunard globally and will be the first time since 1999 that Cunard will have four ships in simultaneous service.

Renowned for impeccable White Star Service, gourmet dining and world-class entertainment, all three Queens offer luxury accommodations in Britannia, Britannia Club, Princess Grill Suite and Queens Grill Suite staterooms. Cunard is the only line to offer regularly scheduled Transatlantic service between New York and London on flagship Queen Mary 2; the company continues the tradition of World Cruising which Cunard pioneered in 1922; and offer itineraries from two-night Short Breaks to Grand Voyages that visit Europe, North America, South America, Africa, Asia and Australia.

In 2019, Cunard made its grand return to Alaska, offering roundtrip sailings from Vancouver on their youngest ship Queen Elizabeth, bringing the beauty of the Pacific Northwest to guests once again. Future voyages will include the addition of Glacier Bay to the line’s Alaska itineraries, one of the most sought-after destinations in the region, giving guests an even more dramatic front-row seat to witness the immense beauty of Alaska.

Founded in 1840, Cunard’s heritage of iconic ships and exclusive onboard programming has given the company a unique and distinct position within the luxury travel market. They have received many awards including #1 Mega-Ship Ocean Cruise Line’ by Travel & Leisure’s World’s Best Awards in 2018, 2017 and 2016, and ‘Best World Cruise’ by Porthole Cruise Magazine’s 2019 Readers’ Choice Awards.

Cunard is based at Carnival House in Southampton and has been owned since 1998 by Carnival Corporation & plc (NYSE/LSE: CCL; NYSE:CUK).

AIDA

AIDA Cruises

Home of the smile.

With its casual and premium-quality cruise concept, AIDA Cruises established a new chapter in the history of cruising in 1996. Today, AIDA Cruises is the market leader in the German-speaking cruise market.

AIDA Cruises is the epitome of a premium-quality, relaxing cruise – its guests live and love the unique AIDA Cruises feeling. Instead of a Captain's Dinner, dress code and fixed meal times, unforgettable boundless diversity awaits them on board and on land. Guests enjoy being a part of the AIDA Cruises family and feel at home anywhere in the world. This feeling is cultivated by the friendliness of the crew and by having German as the onboard language.

Every guest can experience a personal vacation and discover a new world every day. AIDA Cruises appeals to the lifestyle of active, open-minded people of any age with an amazing array of itineraries, destinations and shore excursions, culinary delights, world-class entertainment, wellness and fitness, and top-notch programs for kids and teens.

The smiling lips on the prow of AIDA Cruises ships is a promise to its guests: Vacationing with AIDA Cruises brings joy! The brand is passionate about hospitality, and the safety and well-being of its guests is top priority. Exceptionally well-trained personnel, high-quality offerings, carefully selected products and attentive service are a given. AIDA Cruises is setting standards within the international cruise market in every way. Its entertainment, wellness and shore excursion programs, kids and teen offerings, and the culinary variety are among the best on the seas. With a keen sense of what its guests want, exceptional ideas and the courage to innovate, AIDA Cruises wants to continue being one step ahead of its competitors in the future.

AIDA Cruises operates one of the world’s most state-of-the-art fleets, currently comprised of 13 cruise ships, including the brand’s newest LNG-ship AIDAcosma, which was delivered in December 2021. Featuring Carnival Corporation’s “green cruising” design with dual-fuel engines, AIDAcosma is a sister ship of AIDAnova, the first cruise ship in the world that is since 2018 powered by liquefied natural gas (LNG) both in port and at sea. The use of LNG, the world’s cleanest burning fossil fuel, prevents emissions of particulate matter and sulfur oxides almost entirely at sea and in port. It also significantly reduces the emissions of nitrogen oxides and CO2.

Costa Cruises

Costa_Logo4c_Positiv

Europe's number one cruise line

Costa has been providing cruises since 1948 and today visits more than 260 ports around the world. In 2019, its ships carried over 1.5 million guests. The brand operates a fleet of 12 contemporary ships including the recent deliveries of Costa Firenze and Costa Toscana.

Costa is a leading cruise line in Italy, France and Spain where it boasts a tradition spanning close to seven decades. Its ships are deployed in the Mediterranean Sea, Northern Europe, the Caribbean, Brazil, Argentina, the Arabian Gulf and the Indian Ocean. The line offers a wide range of unique itineraries, with cruises generally ranging from seven to 20 days and also has longer exotic sailings from 20 to 30 days and one world cruise. Costa is also a leading cruise line in China. Most of its cruises sailing in China are four or five days and cater to Chinese guests.

Costa considers itself the world's ambassador of Italy’s finest. Its ships represent the best of Italy by offering beautiful Italian art, unique interior decorations with superb Italian mosaics and precious Murano chandeliers, fine Italian wines, excellent Mediterranean food selections and unique shops that carry well-known Italian fashion brands. Costa attracts international guests due to its multi-lingual service and is considered to be a top vacation provider in Europe. Costa is also known for offering innovative itineraries that combine the excitement of new destinations with pampering onboard service and ambiance.

In 2019, Costa Smeralda , the brand’s new flagship became the first vessel to use liquefied natural gas (LNG), both in port and at sea. The ship was designed to immerse guests in experiencing Italy’s finest all in one place. New features include Solemio Spa; various entertainment areas, including the Colosseum, with its screens for high-tech content shows; themed bars, in collaboration with major Italian brands. Food experience areas such as LAB where you can put your skills to the test and be a “Chef for a day”. Smeralda has multiple Italian eateries including a family restaurant Tutti a Tavola, all in keeping with Costa’s Italian heritage.

P&O Cruises (UK)

p&o

P&O Cruises (UK)

A world of choice.

P&O Cruises is Britain’s favourite cruise line, welcoming guests to experience holidays with a blend of discovery, choice, relaxation and exceptional service catered towards British tastes. The fleet of six ships each have their own appeal from family friendly or exclusively for adults.

With over 200 destinations worldwide, P&O Cruises Itineraries are carefully curated to inspire discovery, and are varied to suit newcomers and experienced guests alike. With a wide choice of holidays from two days to three months there is something for everyone.

Iona joined the P&O Cruises fleet in May 2021 as the next generation of ship. Iona, the first British cruise ship to be powered by liquefied natural gas, sets a new standard for cruise travel featuring enhancements to already successful brand signature venues from across P&O Cruises existing fleet, as well as many new “firsts” such as the first gin distillery at sea and The 710 Club, with music director Gary Barlow.

Sister ship to Iona, Arvia will join the P&O Cruises fleet in December 2022 as its second LNG-powered, Excel-class ship offering a Caribbean maiden season of fly-cruise holidays from homeport Barbados.

Arvia, meaning “from the seashore,” is an innovative and future-focused ship and the latest evolution in the P&O Cruises experience, embodying the newest trends in travel, dining and entertainment to offer varied and contemporary holidays. The ship boasts a unique SkyDome with a retractable glass roof and 16 guest decks, and will feature the first Altitude Skywalk high ropes experience, the tropical-themed Altitude Minigolf, the Altitude Splash Valley aquazone, an outdoor Sports Arena, swim-up bar and infinity pool. It will also offer guests several new dining options such as Green & Co featuring Mizuhana sushi bar, Ocean Studios cinema, extensive shopping, and the Oasis Spa and Health Club.

P&O Cruises (Australia)

P&O_Australia_log

P&O Cruises (Australia)

Offering a holiday experience that is like no place on earth.

P&O Cruises is Australia’s homegrown cruise line and had been delivering unforgettable cruise holidays to Aussies & Kiwis for over 89 years.

P&O cruise from multiple ports across Australia and New Zealand. They have pioneered South Pacific cruising and offer holidays to a wide variety of the region’s ports including Papua New Guinea, the Solomon Islands, Fiji, Vanuatu, and New Caledonia. If you like to travel closer to home, they also offer cruise options within our own backyard including Moreton Island, the Great Barrier Reef, Sapphire Coast, Tasmania and much more.

From the minute you step onboard to the moment you return home, you’ll love the choice of bars, homegrown entertainment, stage shows, kids clubs and wide variety of onboard activities and shore experiences.

There are also up to 21 delicious dining experiences available across the fleet, including restaurants from celebrity chef Luke Mangan and award-winning Melbourne chef, Johnny di Francesco, created specifically for P&O.

Special event itineraries take celebrations to the next level, covering Australia's favourite events, like Melbourne Cup, Australia Day, Australian Open, Christmas or Tribute to the King.

P&O Cruises currently operates a fleet of three ships including their flagship Pacific Explorer® and new additions Pacific Encounter® and Pacific Adventure® both due to join the family in late 2022.

Pacific Encounter & Pacific Adventure will showcase many of P&O’s signature features as well as a range of exciting new ones.

Splurge and book a select suite or mini-suite and along with a host of great benefits, gain access to Byron Beach Club, a private retreat with pool, spas, and comfy seating. Enjoy expansive views and a superior level of service for dining reservations, shore tours, embarkation, and disembarkation.

Familiar favourites include Waterfront, Angelo’s, Dragon Lady, Shell & Bones and The Pantry are there to enjoy. Or head to the child-free Oasis for a cocktail or some live music in Ocean Bar. Families will love the dedicated indoor/outdoor family area with a pool, family focussed fun, games, parties, and activities. Plus, don’t forget the new Twin Racer Waterslides* for the more adventurous.

There’s something for everyone. So, whether you’re looking for an island getaway, a foodie adventure or just a chance to sunbake on a fuss free holiday, P&O has the cruise for you.

* Coming to Pacific Encounter in March 2023.

AIDA logo

AIDA Cruises is the market leader in the German-speaking cruise market. Home of the smile, AIDA Cruises is the epitome of a premium-quality, relaxing cruise and operates one of the world’s most state-of-the-art fleets. Visit: www.aida.de

Carnival Cruises Logo

Carnival Cruise Line, also known as America’s Cruise Line, is a leader in contemporary cruising and operates a fleet of ships designed to provide fun and memorable vacation experiences at a great value. Visit: www.carnival.com

Costa Cruises Logo

Costa Cruises delivers Italy’s finest at sea, bringing modern Italian lifestyle to its ships to provide guests with a true European experience that embodies a unique passion for life through warm hospitality, entertainment and gastronomy. Visit: www.costacruise.com

Cunard Logo

Cunard is the epitome of British refinement for travelers who relish the line’s impeccable White Star Service, gourmet dining, world-class entertainment, and the legacy of historic voyages and transatlantic travel. Visit: www.cunard.com

Holland America Lines Logo

Holland America Line's premium fleet of spacious, elegant mid-sized ships feature sophisticated five-star dining, extensive entertainment and activities, innovative culinary enrichment programs and compelling worldwide itineraries. Visit: www.hollandamerica.com

P&O Cruises UK logo

P&O Cruises (UK) is Britain’s favorite cruise line with a fleet of ships combining genuine service and a sense of occasion and attention to detail, ensuring passengers have the holiday of a lifetime, every time. Visit: www.pocruises.co.uk

P&O_Australia logo

P&O Cruises (Australia) provides a quintessential holiday experience for Australians and New Zealanders, taking them to some of the world's most idyllic and hard-to-reach places across Asia and the South Pacific. Visit: www.pocruises.co.au

Princess Cruises logo

Princess is the world’s leading international cruise line and tour company operating a fleet of modern cruise ships, renowned for the innovative design and wide array of choices in dining, entertainment and amenities. Visit: www.princess.com

Seabourn logo

Seabourn provides ultraluxury cruising vacations in a unique, small-ship style that focuses on genuine, intuitive service, all-suite accommodations, superb cuisine and unique experiences in destinations worldwide. Visit: www.seabourn.com

Customer Support and Information

Live support & info, support request.

We respond to all correspondence from our guests as quickly as possible.

For immediate assistance, please visit our Frequently Asked Questions or chat with our Live Support Team .

For immediate assistance, please call 132488 from Australia or 0800 780 717 from New Zealand.

Guest Information

Login here to update your account information and/or contact preferences.

If you have not created an account with is or can’t remember your login info, please fill out the form below for assistance.

Reasonable expenses that are a direct result of a change in your voyage or itinerary made by Princess Cruises may be submitted for consideration for reimbursement.

For pre-cruise support, please use our Live Chat or call us at 1-800-PRINCESS (1-800-774-6237) . You can also visit our Frequently Asked Questions .

If you are inquiring about your Future Cruise Credits provided to you onboard, please fill out the form below.

For pre-cruise support, please use our Live Chat.

Princess® is pleased to offer a special Carnival Corporation shareholder onboard spending money program. This program is available to shareholders holding a minimum of 100 shares of Carnival Corporation or Carnival plc. This benefit is applicable on all published sailings. Restrictions may apply.

Login (optional) to your My Princess account to review your active Future Cruise Deposits.

The form below only covers Future Cruise Deposits. Please complete the form to request your FCD extension.

All Future Cruise Deposits expiring in the next 120 days will be extended for 1 year unless a 2 year extension is noted below.

Future Cruise Deposits (FCDs) are created per person. Therefore, you must create a separate request for each FCD holder. Please be advised that a single request for multiple people cannot be processed.

Your booking has been located

To continue with your refund request, please provide expense details related to your vacation. Please refer to any communications you have received for more details on what expenses may be eligible for reimbursement.

Shareholder Benefits Form

Please note that requests will be processed within 10 business days and only cover Future Cruise Deposits purchased onboard a previous sailing.

By clicking the Submit button, (on behalf of all passengers listed above) you certify the information provided is true and correct. Refund requests are processed in the order received. Your request will be reviewed, and any reimbursement will be sent to you in the form of a check mailed to the address indicated on the booking. Please note: we are unable to reimburse costs incurred for alternative holiday plans or wages.

Standard processing time is approximately four weeks from date of receipt. Please note that requests received without appropriate receipts and documentation may result in processing delays. If we have any questions regarding your claim, we will contact you using the information provided in this request.

Thank you for contacting Princess Cruises

Your message has been received. We appreciate your patience in affording us the time to respond to your request. Due to the large volume of messages we are receiving, it may take us longer than usual to respond. We are working hard to make sure every request is handled accurately and efficiently.

If you require immediate assistance, please call us at: 1-800-774-6237 .

If you require immediate assistance, please call us at: 132488 or 1300 551 853 .

If you require immediate assistance, please call us at: 0344 338 8663 .

Princess Cruises ships ranked by size from biggest to smallest — the complete list

Gene Sloan

Are you looking for the most venue-packed, resort-like Princess Cruises ships at sea? If so, you'll want to get on one of the biggest Princess cruise ships.

The biggest Princess cruise ships are, by their very nature, the Princess ships with the most onboard restaurants, bars and showrooms, as well as the most sprawling decktop pool and lounge areas. The biggest Princess ships have the biggest casinos and spas among ships in the Princess fleet and the most cabins and suites — as well as the most variation in cabin and suite types.

With room for 4,000 passengers or more, the biggest Princess ships are truly large resorts of the sort you find at the biggest vacation destination on land. If you're in the "bigger is better" camp when it comes to a resort experience, these are the Princess ships for you.

For more cruise news, guides and tips, sign up for TPG's cruise newsletter .

Still, Princess doesn't just operate large vessels. The Los Angeles-based cruise giant — the fifth largest cruise line in the world — also has several relatively small cruise ships in its fleet that carry just 2,000 or 3,000 people and have a more intimate feel. In some cases, these vessels are nearly 50% smaller than the size of Princess Cruises' biggest ships. These smaller ships, notably, have less deck-top pool space and fewer interior venues than the biggest Princess cruise ships. However, with fewer people on board, that's not necessarily a bad thing.

The smallest Princess cruise ships are best for vacationers who like a more intimate, less crowded resort experience.

Related: The 4 types of Princess Cruises ships, explained

To make sure you end up on the right Princess ship for you, it pays to study which Princess ships are the biggest and which are the smallest before booking.

Here, every Princess ship currently in operation is ranked from biggest to smallest.

1. Sun Princess

princess cruise lines inc headquarters

Maiden voyage: 2024 Size: 177,882 gross tons Passenger capacity: 4,300

2. Discovery Princess

princess cruise lines inc headquarters

Maiden voyage: 2022 Size: 145,000 gross tons Passenger capacity : 3,660

3 (tied). Enchanted Princess

princess cruise lines inc headquarters

Maiden voyage: 2020 Size: 144,650 gross tons Passenger capacity : 3,660

3 (tied). Sky Princess

princess cruise lines inc headquarters

Maiden voyage: 2019 Size: 144,650 gross tons Passenger capacity : 3,660

5. Majestic Princess

princess cruise lines inc headquarters

Maiden voyage: 2017 Size: 143,700 gross tons Passenger capacity : 3,560

6 (tied). Regal Princess

princess cruise lines inc headquarters

Maiden voyage: 2014 Size: 142,229 gross tons Passenger capacity : 3,560

6 (tied). Royal Princess

princess cruise lines inc headquarters

Maiden voyage: 2013 Size: 142,229 gross tons Passenger capacity : 3,560

8 (tied). Ruby Princess

princess cruise lines inc headquarters

Maiden voyage: 2008 Size: 113,561 gross tons Passenger capacity : 3,080

8 (tied). Emerald Princess

princess cruise lines inc headquarters

Maiden voyage: 2007 Size: 113,561 gross tons Passenger capacity : 3,080

8 (tied). Crown Princess

princess cruise lines inc headquarters

Maiden voyage: 2006 Size: 113,561 gross tons Passenger capacity : 3,080

11 (tied). Sapphire Princess

princess cruise lines inc headquarters

Maiden voyage: 2004 Size: 115,875 gross tons Passenger capacity : 2,670

11 (tied). Diamond Princess

princess cruise lines inc headquarters

13. Caribbean Princess

princess cruise lines inc headquarters

Maiden voyage: 2004 Size: 112,894 gross tons Passenger capacity : 3,149

14. Grand Princess

princess cruise lines inc headquarters

Maiden voyage: 1998 Size: 107,517 gross tons Passenger capacity : 2,600

15. Island Princess

princess cruise lines inc headquarters

Maiden voyage: 2003 Size: 92,822 gross tons Passenger capacity : 2,200

16. Coral Princess

princess cruise lines inc headquarters

Maiden voyage: 2002 Size: 91,627 gross tons Passenger capacity : 2,000

What is the biggest Princess cruise ship?

The biggest Princess cruise ship is the 4,300-passenger Sun Princess , which is also the line's newest vessel. It just debuted in February.

Sun Princess is the first vessel in Princess Cruises' new Sphere Class of ships, which have been designed to be much bigger and more venue-packed than the vessels in the line's last new series of ships, the Royal Class.

Sun Princess measures 177,882 gross tons, which is about 22% bigger than the biggest ship in the Royal Class (the 145,000-ton Discovery Princess). Royal Class ships range in size from 142,229 to 145,000 gross tons.

Note that gross tons is a size measurement referring to interior space, not weight.

A second ship in the Sphere Class series, Star Princess, is under construction at a shipyard in Italy and will debut in October 2025 .

For more details on Sun Princess, including what venues are on board and what it's like to sail on the vessel, see TPG's comprehensive first look at Sun Princess after an early sailing.

What is the smallest Princess cruise ship?

The smallest Princess cruise ship is the 2,000-passenger Coral Princess. Measuring just 91,267 gross tons, it's about 36% smaller than Discovery Princess, making it a significantly smaller vessel.

Coral Princess dates to 2002, a time when cruise ships were built far smaller than they are today and with far fewer venues. At 21 years old, it's also one of the two oldest vessels in the Princess fleet and will probably be phased out sometime in the next decade.

Related: The ultimate guide to Princess Cruises

While significantly smaller than the newest Princess ships, Coral Princess still has many of the signature spaces and venues found on new Princess vessels, including an Italian eatery called Sabatini's and a steakhouse.

Entertainment venues on Coral Princess include a relatively large main theater for production shows, a secondary lounge that offers comedy shows and other entertainment, and a casino. Like other Princess ships, the top deck of the vessel is mostly devoted to pool areas with hot tubs and lounge chairs. There's also a spa.

While smaller and older than the typical Princess ship, Coral Princess has a loyal following among Princess fans who prefer smaller and more intimate ships.

Are bigger Princess cruise ships coming?

It's not clear yet. Princess currently has one new ship on order, Star Princess. But the final size of Star Princess won't be known until the vessel debuts in late 2025.

Star Princess will be the second vessel in the new Sphere Class of ships at Princess. It's likely to be very similar in size to the first vessel in the series, the new Sun Princess. But it's not uncommon for each new vessel in a series to be slightly bigger than the one before.

Star Princess is currently under construction at the Fincantieri shipyard near Monfalcone, Italy.

Note that this isn't the first time Princess has named a ship Sun Princess or Star Princess. Both are recycled names from past Princess ships. Princess operated smaller vessels under the Sun Princess and Star Princess names up until 2020.

Related: Everything to know about Princess cabins and suites

What's the difference between bigger and smaller Princess ships?

The biggest Princess cruise ships have room for more onboard venues and attractions than smaller Princess ships. That makes them more alluring for vacationers who prefer a big resort experience with lots of options as compared to a stay at a smaller resort.

On the biggest Princess vessels, the Sphere Class and Royal Class vessels, you'll find the largest piazza-like central atriums in the Princess fleet surrounded by lots of bars and restaurants; multiple entertainment venues for live shows, comedy acts and more; and expansive pool decks with more space for sunning than you'll find on smaller Princess vessels.

You'll also find some only-on-the-Royal-class-ships extras, including, on some of the Royal Class ships, a glass-floored "SeaWalk" that extends over the side of the vessel.

Related: The 5 best destinations you can visit on a Princess ship

Princess' smaller cruise ships also are generally its older cruise ships and lack some of the above features, which are more typical of newer ships. These smaller Princess ships have a more intimate feel, at least in the pantheon of relatively big, mass-market ships, and they hold fewer people.

While Sphere Class and Royal Class ships can hold more than 4,500 passengers with every berth full, the line's smaller vessels (particularly the relatively small Island Princess and Coral Princess) often sail with just 2,000 or so passengers on board.

That makes the smaller Princess ships a good choice for someone who wants to try Princess but isn't eager to travel with huge crowds. The smallest ships in the Princess fleet thus appeal to a subset of Princess fans who prefer more intimacy in a cruise vessel and don't mind giving up some onboard amenities to get it. They are also often less expensive to sail on, on a per-day basis.

Related: Don't miss out on these Princess loyalty perks

In addition, because of their size, the smallest ships at Princess Cruises are able to operate itineraries to places that aren't as easy for big ships to visit. Not all ports in the world can handle a ship the size of Sun Princess.

Planning a cruise? Start with these stories:

  • The 5 most desirable cabin locations on any cruise ship
  • 8 cabin locations on cruise ships you should definitely avoid
  • Which cruise brand is best for you? A guide to the most popular lines
  • 21 tips and tricks that will make your first cruise go smoothly
  • 15 ways that cruising newbies waste money on their first cruise
  • The 15 best cruise ships for people who never want to grow up
  • Cruise packing list: The ultimate guide to what to pack for a cruise

The port authority in St. Petersburg prohibits independent tour operators from entering the port for 90 minutes after a ship docks in St. Petersburg. Guests booked on Princess Cruises Shore Excursions will not be delayed and will be given priority disembarkation.

princess cruise lines inc headquarters

St. Petersburg, Russia

St. Petersburg has provided a historic stage since the day Peter the Great ordained its construction on the banks of the Neva. In its relatively short history - the city is younger than New York - St. Petersburg has witnessed the rise and fall of Imperial Russia, three shattering revolutions, and civil war. The city survived a long and tragic siege during World War II - indeed St. Petersburg became a symbol of Russian resistance to Nazi invasion. Russia's "Window on the West," St. Petersburg remains one of the world's most beautiful metropolises. Perched on the banks of the Neva, the city is crisscrossed by canals. Two great architects helped bring Peter the Great's vision of St. Petersburg to life: Rastrelli and Carlo Rossi. The rich architecture that resulted features a mixture of styles from ornate Russian Baroque churches to neo-classical palaces. St. Petersburg has also been the cultural soul of Russia, a repository of priceless art and a home to poets, musicians and composers ranging from Pushkin to Shostakovich. Peter the Great instilled his near-mania for architecture and building in his successors, making the then capital of Imperial Russia one of the architectural treasures of the world.

Points of Interest

  • Hermitage Museum
  • Peterhof Palace
  • Catherine Palace
  • Peter & Paul Fortress
  • Church of the Savior on Spilled Blood
  • St. Isaac's Cathedral
  • Canal Cruise

More about St. Petersburg, Russia Points of Interest

With an art collection to rival the Louvre, the Tsar's former Winter Palace and four other buildings is home over three million artworks, including paintings by Da Vinci and Rembrandt.

Known as the 'Russian Versailles', the ornate palace overlooks the Gulf of Finland. The Grand Cascade fountain features Samson prying open a lion's jaws as water cascades down terraced steps.

Designed by Rastrelli, the opulent baroque Palace features a gold dome crown and is set in 1,400 acres of spectacular gardens and parklands. Visitors enjoy the gilded beauty of the Throne Room.

Built to protect the city from Swedish attack, the fortress was a place for imprisoning political prisoners. The ornate interior now boasts the tombs of many Tsars, including Peter the Great.

This restored church boasts a dramatic "Russian-style" exterior and is built on the site of the March 1, 1881 assassination of Tsar Alexander II. The church is decorated with colorful ceramic tiles.

The cathedral's central gold dome is one of the largest in the world, and covered with 220 pounds of gold. It was commissioned by Alexander I in 1818 and took more than three decades to complete.

Peter the Great conceived the River Neva as the main thoroughfare of the city, so that it could transport people and merchandise alike. The pretty Fontanka and Moika Rivers also run off the Neva.

There are no excursions for this port at the moment. Please check back later.

  • Regent Seven Seas Cruises

Best of Moscow by high speed train

By shuguley , February 15, 2014 in Regent Seven Seas Cruises

Recommended Posts

Cool Cruiser

Sure would appreciate someone who has taken "Best of Moscow by high speed train" from St. Petersburg could please share their impressions of this shore excursion. From the description this sounds like a very long day.

Wondering how the 4 hour train trip was in terms of accommodations, etc. Also what time did you leave the ship and what time at night did you return? Were both legs of the trip on the high speed rail (I read that slower trains also travel the same tracks)?

My wife and I are considering this excursion. We thought that if we are making all the effort to go to Russia then how could we pass up going to Moscow, walking in Red Square, seeing St. Basil, etc.

Link to comment

Share on other sites.

If you are considering this on the 2015 June Baltic cruise on Voyager; my suggestion is don't. There is so much to do in St. Petersburg and although a train is one of my favorite ways to travel the time would be far better spent in St. P.

Thanks for the advice. Yes, this would be on the Voyager during the 2015 season but not yet sure exactly which cruise.

5,000+ Club

We did the Moscow excursion "on a different luxury line", but from your brief description it sounds very much like the same trip, so I will operate on that assumption. It is a VERY long day! We left the ship at 5:30 AM and returned at 12:30 AM. The highspeed train trip is comfortable, and while they call it "Business Class" it does not compare well to the equivalent class on say Rail Europe. When we did it in 2011, we did have highspeed both ways, and the trip back seemed much longer as the adrenaline and excitement had worn off!:D

Moscow itself is not that terribly different from any other big city in the world, but this Cold War kid never thought he would ever stand in Red Square, never mind walk the grounds of The Kremlin, or tour The Kremlin Palace, or see (but not visit) Lenin's Tomb, or visit The Armoury. But he did, and he loved every minute of it! Yes, it is a long day, and you barely scratch a scratch on the surface, but it is worth it. There is a tremendous amount to see in St. Petersburg, but every Baltic cruise goes to St. Petersburg, so you can go back if you choose to. Not every cruiseline offers you the chance to see Moscow.

RachelG

I have not personally done this tour, but our last time in St Petersburg, the private guide that we hired for a day was leading the regent tour to Moscow on the high speed train the next day. He said it was way better than the previous alternative, which was flying to Moscow and back. He said that you actually got to Moscow faster because you didn't have to deal with airline checkin etc. it did seem like a very long day to me, and there is so much to see and do in st. Petersburg that I didn't consider doing it.

countflorida

countflorida

We toured to Moscow from St. Petersburg via the hi-speed SAPSAN train last September, from a Baltic cruise on the Oceania Marina. You need to have a two-night, three day port call in St. Petersburg to take this tour because the tour typically leaves the ship around 5:00 - 5:30 AM and doesn't return until after midnight the next day. We didn't take the ship's tour; we made private arrangements with TravelAllRussia for three days of touring, the first and third days in St. Petersburg and the second day the tour to Moscow by train. Our cost for the private tour for three days was about the same as what the ship charged for the excursion to Moscow alone. There are a number of private tour agencies that operate in St. Petersburg and offer the Moscow train tours; we would strongly recommend them over the ship's tours.

All three days had private guides with car and driver. The second day, the driver picked us up at the ship and took us to the train, but we were alone on the train, and met in Moscow by the guide on the station platform. After our tour and dinner, we were brought back to the train and after the return train trip met by the driver and taken back to the ship. Because you are alone on the train you must have your own Russian visas.

If this is your first visit to St. Petersburg, I would agree there is much more to see there. We found Moscow somewhat a disappointment, particularly Red Square. The Kremlin and the cathedral in Red Square were also worth seeing. But the best thing we saw was the Moscow subway! I worked for the Washington Metro system back in the 1980s as it grew from 40 to 80 miles and although I was in the computer area, I learned a lot about the challenges of running a subway system. We used the Moscow system to get across the city from where we had dinner to the train station, and I was amazed at the cleanliness', speed of operation, the short headways maintained, and the courtesy of everyone involved. A very impressive experience!

We had been to St. Petersburg before, and so had the time to take a day and go to Moscow. Also, I really like trains, and the SAPSAN is a German train set running on Russian rails. Seats are like first class domestic air, spacious but not too plush or comfortable, but with enough room. Not too much recline, and almost 8 hours on the train in two shots is a lot for an old man. They come through and sell drinks, candy, etc. but the sellers don't speak English and no one around us helped, so we had just poor coffee once coming, and brought stuff with us for the trip back. Not too much to see from the train either, particularly on the return when it is night the whole way.

If you decide to go, take a private tour and avoid the overly expensive ship's tour. I'm glad we did it, but wouldn't bother to repeat the tour; we've seen Moscow.

Thanks so much to all of you for the thorough and thought insight. Yhe information you have provided is most helpful.

countflorida: Your detailed post is very helpful. We are not quite ready for a Baltic cruise but should do so within a year. Time enough to do our pre travel research, bookings and visa gathering.:) Thank you!

Emperor Norton

Emperor Norton

Sure would appreciate someone who has taken "Best of Moscow by high speed train" from St. Petersburg could please share their impressions of this shore excursion. From the description this sounds like a very long day.   Wondering how the 4 hour train trip was in terms of accommodations, etc. Also what time did you leave the ship and what time at night did you return? Were both legs of the trip on the high speed rail (I read that slower trains also travel the same tracks)?   My wife and I are considering this excursion. We thought that if we are making all the effort to go to Russia then how could we pass up going to Moscow, walking in Red Square, seeing St. Basil, etc.

I did this on Seabourn. IMO DONT. Take Aeroflop (er Aeroflot). The train has non folding seats where you are literally knee to knee with your fellow passenger (facing each other). Further they don't believe in air conditioning. It's also the worlds slowed bullet train. I think I would have found more enjoyment wandering around the St. Petersburg and Moscow airports.

Countflorida,

This is a little off topic,, however we had planned a river cruise in Russia but decided we would rather stay on land and have booked about two weeks with Travel-All-Russia using the private guide and driver. I'm curious as to how you found them as a tour company.

The guides they provided were fine. We had a different guide each of the days in St. Petersburg, but both were flexible, pleasant, knowledgeable and spoke English very well, as did the guide in Moscow, incidentally. She was a bit aloof, distant, not too friendly, but otherwise fine. In fact, she was the one who suggested taking the Metro, which unexpectedly became one of the highlights of the Moscow excursion. If I have a complaint with AllTravelRussia, it is with their plan and its execution (more later).

I had requested emphasis on World War II (in Russia, the Great Patriotic War) sites and info. In scheduling us, they weren't careful about dates and a couple of the sites we wanted to see were scheduled on the third day, after we'd been to Moscow. But both sites were closed that day of the week, and that info was readily available, right on web sites describing them. Also, the included meals (lunches in St. Pete, dinner in Moscow) were not what we asked for: light meals with some choices, so we could avoid things we didn't like and choose things we did like. My request was ignored; we were given full Russian meals with a fixed menu, no choice. On the first day, a fish dish was the entre, but I am allergic to fish. Fortunately, I had the e-mail I'd sent with me and showed it to the guide, and she was able to change my entre to chicken, which was very good actually. But we didn't want a 3-4 course lunches or dinner (in Moscow). We had the guide drop the lunch the third day, although we never got any credit or refund. But, particularly in contrast to the ship's tours, the prices were so reasonable we didn't worry too much about it.

The people who were on the ship's tour to Moscow saw us boarding the same train for which they were forced to queue up and wait on the way back, and asked us what we had done. I was candid and open so they were not happy when I explained what we had arranged and particularly what it had cost. Also, when we returned to the ship, we found they had laid on a late supper for those who had gone to Moscow, so up we went and had something. Well, it turns out the late supper was supposed to be just for those on the ship's tour, but we and others on 'independent' tours, there were a dozen or more of us, crashed the party, actually got there first, and they didn't realize it until the larger group arrived and there weren't enough tables/places set. By that time, the 'independents' had all gotten served and were eating; what could they do?

A couple from the larger group sat down with us and asked us about our tour, and they were the ones I told about our arrangement and its cost. They turned to others who’d been with them and announced the details, loudly enough so the whole room heard, which started a lot of bitching and complaining. I gathered they weren't very happy with the ship's tour to begin with, and this was the straw that broke the camel's back. We finished up and beat it out of there, but overheard later that one of the excursion staff came to check on something and ran into a real mess. I caught a cold on the trip, which forced me to bed the second day following in Tallinn, so by the time we reappeared we heard about the contretemps' but apparently no one recalled who started it, thankfully.

Because of what happened to us, I would probably not use AllTravelRussia if I were to go again, or if I did, I would be sure to get confirmation of every detail of the tour. They do have good reviews generally, and we were certainly helped by their visa department and liked the guides and drivers. Their weakness, I say now with full 20:20 hindsight, is that once the sales person who plans the tour, sells it to you and collects your money, he (or she) transfers the plan to their Russia office for implementation; there is no follow-up to make sure it gets done right. And that is where our problems arose; we paid for a custom tour but got a standard package with a few destinations switched, and no one checked them out, even to see when they were open the day we were scheduled to go. If you check every detail that’s important to you, it should be OK, but that’s a hell of a way to have to do business, in my opinion.

Thank you for the 20/20 hindsight observation on your Russian tour operator, and better priced than the ship's excursion cost.

Thanks very much for the feedback.

We had the same experience as you so far as price. We originally booked a Viking Cruise but, hearing some things about the river cruises that made us unhappy, looked into other options. T-A-R cost the same or less than a cruise and had us in hotels for 11 days. We opted for the private tour. They have three tour levels, based on hotels. We originally opted for the four star as it did not cost much more than the three star hotels. Finally we decided to throw it all in and upgraded to five star. In Moscow we will be at the newly opened Kempinsky which is two blocks from Red Square. In St. Petersburg it is the Grand Hotel Europe, one of the most vaunted luxury hotels in Russia. Location is important for us as the tours use up only part of the day so being in the center of everything for our independent touring is important. As with many other cities, the less you pay, the farther out of the center of town you are.

We have been working with our salesman in D.C. and he seems to get back to us with the changes we want. He recently returned from Russia so is up on everything. When I asked they said they paid the full TA commission if I wanted so I got my usual TA on board so he is watching our back and giving us that extra level of comfort. He also set up our air, which I know pays him little or nothing, and got us business class for much less than T-A-R wanted for economy, though it took working for a while with a consolidator. He's happy to get his 10 percent on this trip without having booked it. He also took care of the trip insurance. We've been doing a lot of research on the CC sister site Trip Advisor and will write a report there. We will, I guess, become a source of info for CC members after having spent 5 days in Moscow and 6 in SP.

  • 4 months later...

scubacruiserx2

scubacruiserx2

Anybody considering a day trip to Moscow from St. Petersburg on the Sapsan may want to look at our travelogue filled with pictures.

http://boards.cruisecritic.com/showthread.php?t=1927687

greygypsy

Very informative. Thanks dor sharing. Jeff

Please sign in to comment

You will be able to leave a comment after signing in

  • Welcome to Cruise Critic
  • Hurricane Zone 2024
  • Cruise Insurance Q&A w/ Steve Dasseos of Tripinsurancestore.com June 2024
  • New Cruisers
  • Cruise Lines “A – O”
  • Cruise Lines “P – Z”
  • River Cruising
  • Cruise Critic News & Features
  • Digital Photography & Cruise Technology
  • Special Interest Cruising
  • Cruise Discussion Topics
  • UK Cruising
  • Australia & New Zealand Cruisers
  • Canadian Cruisers
  • North American Homeports
  • Ports of Call
  • Cruise Conversations

Announcements

  • New to Cruise Critic? Join our Community!

Write Your Own Amazing Review !

WAR_icy_SUPERstar777.jpg

Click this gorgeous photo by member SUPERstar777 to share your review!

Features & News

LauraS

LauraS · Started Friday at 01:39 PM

LauraS · Started Thursday at 03:52 PM

LauraS · Started Tuesday at 08:46 PM

LauraS · Started Monday at 05:04 PM

LauraS · Started May 24

IMG_5588.jpeg

  • Existing user? Sign in OR Create an Account
  • Find Your Roll Call
  • Meet & Mingle
  • Community Help Center
  • All Activity
  • Member Photo Albums
  • Meet & Mingle Photos
  • Favorite Cruise Memories
  • Cruise Food Photos
  • Cruise Ship Photos
  • Ports of Call Photos
  • Towel Animal Photos
  • Amazing, Funny & Totally Awesome Cruise Photos
  • Write a Review
  • Live Cruise Reports
  • Member Cruise Reviews
  • Create New...

IMAGES

  1. Princess Cruises Building Photos

    princess cruise lines inc headquarters

  2. Where Is My Cruise Line Based?

    princess cruise lines inc headquarters

  3. SCVNews.com

    princess cruise lines inc headquarters

  4. Princess Cruises Announces New Fleet Deployment Plans Through April

    princess cruise lines inc headquarters

  5. Princess Cruise Lines

    princess cruise lines inc headquarters

  6. Princess Cruises reveals plan for two giant new ships

    princess cruise lines inc headquarters

COMMENTS

  1. Company Information

    Company Information. From its modest beginnings in 1965 with a single ship cruising to Mexico, Princess® has grown to become one of the premiere cruise lines in the world. Today, its fleet carries more than a million passengers each year to more worldwide destinations than any other major line.

  2. Princess Cruises Headquarters & Corporate Office

    Princess Cruises is an American cruise line owned by Carnival Corporation ...

  3. Princess Cruises Corporate Office & Headquarters

    Princess Cruises Corporate Office | Headquarters Avarage Rating: 24844 Avenue Rockefeller Santa Clarita, CA 91355 Phone: (800)774-6237 Website: www.princess.com

  4. Princess Cruises

    Princess Cruises is an American cruise line owned by Carnival Corporation & plc. The company is incorporated in Bermuda and its headquarters are in Santa Clarita, California. As of 2021, it is the second largest cruise line by net revenue. It was previously a subsidiary of P&O Princess Cruises.The line has 15 ships cruising global itineraries that are marketed to both American and ...

  5. Princess Cruises Corporate Office

    Princess Cruises Corporate Address: 24305 Town Center Drive, Santa Clarita, CA 91355, USA. Princess Cruises Corporate Phone Number: 1-661-753-0000. Website: princess.com.

  6. Princess Cruises Headquarters and Office Locations

    Princess Cruises Corporate Headquarters, Office Locations and Addresses | Craft.co. Advanced. Product. Solutions. Partners. ... Princess Cruises is headquartered in Santa Clarita, 24305 Town Center Dr, United States, and has 2 office locations. Locations. Country City Address; United States:

  7. Princess Cruise Lines, Ltd.

    Find company research, competitor information, contact details & financial data for Princess Cruise Lines, Ltd. of Santa Clarita, CA. Get the latest business insights from Dun & Bradstreet.

  8. Princess Cruises®

    Princess at a Glance. 15 ships across the fleet that carry millions of guests each year to 330 destinations around the globe. Over 170 unique itineraries ranging from three days to 111 days. More than 500 More Ashore late night calls across 98 ports and 70 overnight calls across 16 ports. Access to over 100 UNESCO World Heritage Sites.

  9. Carnival Corporation Names John Padgett as President of Princess Cruises

    Carnival Corporation &plc (NYSE/LSE: CCL; NYSE: CUK), the world's largest cruise company, today announced John Padgett as president of Princess Cruises, effective immediately.. Serving as president of one of Carnival Corporation's most iconic cruise line brands, Padgett will oversee all performance and operational functions of Princess Cruises and its global fleet of 14 ships sailing cruise ...

  10. Princess Cruises

    Princess Cruises | 261,874 followers on LinkedIn. ... Headquarters ... Princess is the world's leading premium cruise line operating a fleet of modern ships visiting over 380 destinations around ...

  11. Princess Cruises, Inc. Corporate Profile

    Princess Cruises, Inc., is global cruise and tour company that operates a fleet of innovative cruise ships. The ships offer a wide array of choices in dining, entertainment and amenities. Princess Cruises, Inc. offer various ranges of cruise lengths that sail in all seven continents.** NOTE: As a privately held subsidiary of a publicly traded ...

  12. Our Brands

    Princess Cruises. Princess Cruises began operations in 1965 and is now the world's leading international cruise line and tour company operating a fleet of 15 modern cruise ships, carrying millions of guests each year to 330 destinations around the globe, including the Caribbean, Alaska, Panama Canal, Mexican Riviera, Europe, South America, Australia/New Zealand, the South Pacific, Hawaii ...

  13. Princess Cruise Lines: Employee Directory

    Princess Cruise Lines. Employee Directory. Princess Cruise Lines corporate office is located in 24305 Town Center Dr, Santa Clarita, California, 91355, United States and has 7,917 employees. princess cruises ltd. princess cruises. princess cruise lines ltd. princes. princess cruise lines. american world wide travel.

  14. Contact Us: Princess Cruises

    For pre-cruise support, please use our Live Chat or call us at 1-800-PRINCESS (1-800-774-6237). You can also visit our Frequently Asked Questions . If you are inquiring about your Future Cruise Credits provided to you onboard, please fill out the form below.

  15. email address for corporate headquarters?

    Andy, here is the address and contact info listed on that page should you need it in the future. Princess Cruises. (Corporate Headquarters) 24844 Avenue Rockefeller. Santa Clarita, CA 91355. Princess Tours. 800 5th Avenue, Suite 2600.

  16. Company Information

    One of the best-known names in cruising, Princess Cruises first set sail in 1965 with a single ship cruising to Mexico. Today, the line has grown to become the third largest cruise line in the world, renowned for innovative ships, an array of onboard options, and an environment of exceptional customer service.

  17. Princess Cruises ships ranked by size from biggest to smallest

    Sun Princess measures 177,882 gross tons, which is about 22% bigger than the biggest ship in the Royal Class (the 145,000-ton Discovery Princess). Royal Class ships range in size from 142,229 to 145,000 gross tons. Note that gross tons is a size measurement referring to interior space, not weight.

  18. Princess Tours Fact Sheet

    Princess Tours, a division of Princess Cruises, is the largest Alaska cruisetour company. Its products include five riverside wilderness lodge properties, a fleet of deluxe motorcoaches and luxury rail cars. The company's cruisetour packages combine exploration of Alaska's interior with a cruise through some of the most spectacular scenery in ...

  19. Elite Platinum Lounge

    The Platinum/Elite/Suite lounge on the Regal Princess is held in Club 6. This is a different event from the Captains' Circle party event that is held in the big lounge at the aft end of deck 7. On one of our Regal sailings, PES event was held in Vista Lounge due to number of PE onboard (suite amounts don't change obviously).

  20. Moscow: question for those who have gone from St Petersburg

    I have read many of the threads that discuss whether or not Moscow is worth the expense and long day, especially when there are only 2 days in port. I realize there are two strong opinions from people with one side saying it is worth it and the other side says stay in St Petersburg. We have decid...

  21. Excursions

    The port authority in St. Petersburg prohibits independent tour operators from entering the port for 90 minutes after a ship docks in St. Petersburg. Guests booked on Princess Cruises Shore Excursions will not be delayed and will be given priority disembarkation. St. Petersburg, Russia. St. Petersburg has provided a historic stage since the day ...

  22. Best of Moscow by high speed train

    We toured to Moscow from St. Petersburg via the hi-speed SAPSAN train last September, from a Baltic cruise on the Oceania Marina. You need to have a two-night, three day port call in St. Petersburg to take this tour because the tour typically leaves the ship around 5:00 - 5:30 AM and doesn't return until after midnight the next day.