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Ground Zero & the phenomena of ‘Dark Tourism

History facts.

Where:  Manhattan, New York, USA When:  2001 History:  Site of the former World Trade Center, destroyed in a terrorist attack, now attracting twice as many visitors as a memorial space in construction

Born from a ‘Day of Terror’

In 2002, the ruins of the World Trade Center in New York attracted 3.6 million visitors; the observation deck from the intact towers used to pull in an average of 1.8 million tourists per year. ‘Ground Zero’ as the site became known in the aftermath of the terrorist attacks on September 11 2001 appears to be the newest, most unlikely tourist attraction in the Big Apple.

Within months of the attacks the area became the latest home of sightseers and hawkers; around the site’s perimeter all manner of souvenirs, from Ground Zero NYC T-shirts and baseball caps to ‘Day of Terror’ commemorative books and DVD montages of the disaster are available. There’s even a big line in Osama bin Laden printed toilet paper feeding into people’s anger against the supposed terrorist mastermind. Tour guides lead groups around the site, pointing out places like the spot where fire fighters erected the American flag in rubble.

ground zero tourism

Photo of the 9/11 memorial taken from the World Financial Center, as it appeared in June 2012, photo by Cadiomals

Other ‘dark tourism’ sites

But is this really such a surprising phenomenon? Across the world there are lots of sites of human depravity which attract visitors.  Auschwitz  in Poland was listed a UNESCO World Heritage Site in 1979; it’s mandatory for all German schoolchildren to visit during their education and it’s virtually an Israeli right-of-passage to visit this Nazi extermination camp. The  Killing Fields  of Pol Pot’s genocidal regime in Cambodia are drawing more and more tourists and  Hiroshima  in Japan (where the Allies dropped the atomic bomb that ended World War II in the east) is also on the tourist trail.

Within the United States itself there are already several tourist destinations defined by tragedy. The  Sixth Floor Museum  in Dallas’ former Texas Book Repository is one such place. It opened 26 years after gunman Lee Harvey Oswald shot President Kennedy from a sixth-floor window there – it has since become the city’s biggest attraction, with 450,000 people a year.  Ford’s Theater , where President Lincoln was assassinated, the museum in the  Lorraine Motel  in Memphis where Dr Martin Luther King was shot and  Pearl Harbour  are all historic memorial sites.

Therapy or morbid obsession?

Because of the cataclysmic effect 9/11 had on the American psyche and the shockwaves it had across the world, this latest manifestation of disaster tourism has brought the whole issue into sharp relief. Papers in the States have been full of articles debating its moral validity and the New York tourist board has found it hard to approach its newest attraction, conscious of the need not to appear to be capitalising on the tragedy. Opinions differ radically; for some it’s like slowing down to look at a crash site – like  September’s Mission  (a victims’ families advocacy group) who called the vendors near the site and their customers ‘unbelievably sick’. Residents near the site, finding it hard to recover from the trauma anyway, feel that the throngs of tourists are intruding on their community. Others however, see it as a legitimate part of the national grieving process – a form of therapy. Others still, see it as the ultimate example of the American habit of commodification at work – like the authors of ‘Dark Tourism’ who suggest that it’s a typically westernised response to horror.

The question of its legitimacy are tied up in questions of memory, trauma and politics. In fact, it’s something that hasn’t really been seriously addressed until now. What is certain is that ‘dark tourism’ isn’t a new phenomenon – the violent death of the British Archbishop of Canterbury in the town’s cathedral in the twelfth century attracted throngs of people to the site. Perhaps they were pilgrims or perhaps it was morbid curiosity. With such a long history, it’s safe to say, whether you like it or not, dark tourism is here to stay.

MORE INFORMATION

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Several tour companies exist to send visitors to the Chernobyl exclusion zone and ghost town left otherwise empty after the nuclear accident in 1986.

Dark tourism: when tragedy meets tourism

The likes of Auschwitz, Ground Zero and Chernobyl are seeing increasing numbers of visitors, sparking the term 'dark tourism'. But is it voyeuristic or educational?

Days after 71 people died in a London tower block fire last June, something strange started to happen in the streets around it. Posters, hastily drawn by members of the grieving community of Grenfell Tower, appeared on fences and lamp posts in view of the building's blackened husk.

'Grenfell: A Tragedy Not A Tourist Attraction,' one read, adding — sarcastically — a hashtag and the word 'selfies'. As families still searched for missing inhabitants of the 24-storey block, and the political shock waves were being felt through the capital, people had started to arrive in North Kensington to take photos. Some were posing in selfie mode.

"It's not the Eiffel Tower," one resident told the BBC after the posters attracted the attention of the press. "You don't take a picture." Weeks later, local people were dismayed when a coachload of Chinese tourists pulled up nearby so that its occupants could get out and take photos.

Grenfell Tower, which still dominates the surrounding skyline (it's due to be demolished in late 2018), had become a site for 'dark tourism', a loose label for any sort of tourism that involves visiting places that owe their notoriety to death, disaster, an atrocity or what can also loosely be termed 'difficult heritage'.

It's a phenomenon that's on the rise as established sites such as Auschwitz and the September 11 museum in Manhattan enjoy record visitor numbers. Meanwhile, demand is rising among those more intrepid dark tourists who want to venture to the fallout zones of Chernobyl and Fukushima, as well as North Korea and Rwanda. In Sulawesi, Indonesia, Western tourists wielding GoPros pay to watch elaborate funeral ceremonies in the Toraja region, swapping notes afterwards on TripAdvisor.

Along the increasingly crowded dark-tourist trail, academics, tour operators and the residents of many destinations are asking searching questions about the ethics of modern tourism in an age of the selfie and the Instagram hashtag. When Pompeii, a dark tourist site long before the phrase existed, found itself on the Grand Tour of young European nobility in the 18th century, dozens of visitors scratched their names into its excavated walls. Now we leave our mark in different ways, but where should we draw the boundaries?

Questions like these have become the life's work of Dr Philip Stone , perhaps the world's leading academic expert on dark tourism. He has a background in business and marketing, and once managed a holiday camp in Scotland. But a fascination with societal attitudes to mortality led to a PhD in thanatology, the study of death, and a focus on tourism.

"I'm not even a person who enjoys going to these places," Stone says from the University of Central Lancashire, where he runs the Institute for Dark Tourism Research. "But what I am interested in is the way people face their own mortality by looking at other deaths of significance. Because we've become quite divorced from death yet we have this kind of packaging up of mortality in the visit economy which combines business, sociology, psychology under the banner of dark tourism. It's really fascinating to shine a light on that."

Historical roots

The term 'dark tourism' is far newer than the practice, which long predates Pompeii's emergence as a morbid attraction. Stone considers the Roman Colosseum to be one of the first dark tourist sites, where people travelled long distances to watch death as sport. Later, until the late 18th century, the appeal was starker still in central London, where people paid money to sit in grandstands to watch mass executions. Hawkers would sell pies at the site, which was roughly where Marble Arch   stands today.

It was only in 1996 that 'dark tourism' entered the scholarly lexicon when two academics in Glasgow applied it while looking at sites associated with the assassination of JFK. Those who study dark tourism identify plenty of reasons for the growing phenomenon, including raised awareness of it as an identifiable thing. Access to sites has also improved with the advent of cheap air travel. It's hard to imagine that the Auschwitz-Birkenau memorial and museum would now welcome more than two million visitors a year (an average of almost 5,500 a day, more than two-thirds of whom travel to the Polish site from other countries in Europe) were it not for its proximity to Krakow's international airport.

Peter Hohenhaus, a widely travelled dark tourist based in Vienna, also points to the broader rise in off-the-beaten track tourism, beyond the territory of popular guidebooks and TripAdvisor rankings. "A lot of people don't want mainstream tourism and that often means engaging with places that have a more recent history than, say, a Roman ruin," he says. "You go to Sarajevo and most people remember the war being in the news so it feels closer to one's own biography."

Hohenhaus is also a fan of 'beauty in decay', the contemporary cultural movement in which urban ruins have become subject matter for expensive coffee-table books and a thousand Instagram accounts. The crossover with death is clear. "I've always been drawn to derelict things," the 54-year-old says. As a child in Hamburg, he would wonder at the destruction of war still visible around the city's harbour.

That childhood interest has developed into an obsession; Hohenhaus has visited 650 dark tourist sites in 90 countries, logging them all and more besides on his website . He has plans to put together the first dark tourism guidebook. His favourite holiday destination today is Chernobyl and its 'photogenic' ghost town. "You get to time travel back into the Soviet era but also into an apocalyptic future," he says. He also enjoys being emotionally challenged by these places. "I went to Treblinka in 2008 and heard the story of a teacher at an orphanage in Warsaw who was offered a chance to escape but refused and went with his children to the gas chambers. Stories like that are not everyday, you mull over them. Would you have done that?"

But while, like any tourism, dark tourism at its best is thought-provoking and educational, the example of Grenfell Tower hints at the unease felt at some sites about what can look like macabre voyeurism. "I remember the Lonely Planet Bluelist book had a chapter about dark tourism a while ago and one of the rules was 'don't go back too early'," Hohenhaus says. "But that's easier said than calculated. You have to be very aware of reactions and be discreet when you're not in a place with an entrance fee and a booklet." Hohenhaus said he had already thought about Grenfell Tower and admits he would be interested to see it up close. "It's big, it's dramatic, it's black and it's a story you've followed in the news," he says. "I can see the attraction. But I would not stand in the street taking a selfie."

A mirror to mortality

An urge to see and feel a place that has been reduced to disaster shorthand by months of media coverage is perhaps understandable, but Stone is most interested in the draw — conscious or otherwise — of destinations that hold up a mirror to our own mortality. "When we touch the memory of people who've gone what we're looking at is ourselves," he says. "That could have been us in that bombing or atrocity. We make relevant our own mortality." That process looks different across cultures — and generations — and Stone says we should take this into account before despairing of selfie takers at Grenfell Tower or Auschwitz.

"I've heard residents at Grenfell welcoming visitors because it keeps the disaster in the public realm, but they didn't like people taking photos because it's a visual reminder that you're a tourist and therefore somehow defunct of morality," he explains. "We're starting to look at selfies now. Are they selfish?" Stone argues that the language of social media means we no longer say "I was here", but "I am here — see me". He adds: "We live in a secular society where morality guidelines are increasingly blurred. It's easy for us to say that's right or wrong, but for many people it's not as simple as that."

"Travel itself is innately voyeuristic," argues Simon Cockerel, the general manager of Koryo Tours , a North Korea specialist based in Beijing. Cockerel, who has lived in China for 17 years and joined Koryo in 2002, says demand has grown dramatically for trips to Pyongyang and beyond, from 200 people a year in the mid 1990s, when the company started, to more than 5,000 more recently. He has visited the country more than 165 times and says some clients join his tours simply to bag another country, and some for bragging rights. But the majority have a genuine interest in discovering a country — and a people — beyond the headlines.

"I've found everyone who goes there to be sensitive and aware of the issues," he says. "The restrictions do create a framework for it to be a bit like a theme park visit but we work hard to blur those boundaries. More than 25 million people live in North Korea, and 24.99 million of them have nothing to do with what we read in the news and deserve to be seen as people not as zoo animals or lazy caricatures."

More challenging recently has been the US ban on its citizens going to North Korea, imposed last summer after the mysterious death of Otto Warmbier. The American student had been arrested in Pyongyang after being accused of trying to steal a propaganda poster. Americans made up about 20% of Koryo's business, but Cockerel argues the greater loss is to mutual perception in the countries. "The North Korean government represent Americans as literal wolves with sharpened nails," he says. "At least a few hundred Americans going there was a kind of bridgehead against that. Now that's gone."

At Grenfell Tower, responsible tourism may yet serve to keep alive the memory of the disaster, just as it does, after a dignified moratorium, at Auschwitz and the former Ground Zero. Hohenhaus says he will resist the urge to go until some sort of memorial is placed at the site of the tower. At around the time of a commemorative service at St Paul's Cathedral six months after the fire, there were calls for the site eventually to be turned into a memorial garden. The extent to which Hohenhaus and other dark tourists are welcomed will be decided by the people still living there.

Five of the world's dark tourism sites

1. North Korea Opened to visitors in the late 1980s, North Korea now attracts thousands of tourists each year for a peek behind the headlines.

2. Auschwitz-Birkenau The former Nazi death camp became a memorial in 1947 and a museum in 1955. It's grown since and in 2016 attracted a record two million visitors.

3. 9/11 Memorial and Museum Built in the crater left by the twin towers of the World Trade Center, the museum, opened in 2014, has won plaudits for its portrayal of a disaster and its impact.

4. Rwanda Visitor numbers to genocide memorials have grown in Cambodia and Bosnia as well as in Rwanda, where there are several sites dedicated to the 1994 massacre of up to a million people. The skulls of victims are displayed.

5. Chernobyl & Pripyat, Ukraine Several tour companies exist to send visitors to the exclusion zone and ghost town left otherwise empty after the nuclear accident in 1986. All are scanned for radiation as they leave.

Published in the March 2018 issue of National Geographic Traveller (UK)

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Visiting the 9/11 Memorial in New York City

TripSavvy / Winifred Lao

9/11 Memorial

National september 11 memorial museum, 9/11 tribute museum, guided tours, getting there, things to do nearby, 9/11 memorial & museum.

The World Trade Center site is an important place for those who want to pay tribute to the lives lost in the events of 9/11 and gain some perspective regarding that fateful day. The site in lower Manhattan includes an 8-acre memorial plaza dedicated to both the victims and survivors of the terrorist attacks on Sept. 11, 2001, and Feb. 26, 1993.

The 9/11 Memorial opened on Sep. 11, 2011, the 10th anniversary of the attacks. There was a ceremony for victims' families followed by an official opening for the general public the next day.

The 9/11 Memorial includes the names of the nearly 3,000 victims of the 2001 terrorist attack on the World Trade Center and the Pentagon. It also contains the names of the six victims who died in February 1993 after a terrorist bombing at the World Trade Center.

The twin reflecting pools—with the victims' names inscribed on surrounding bronze panels and the country's largest artificial waterfalls cascading down the sides—sit on the original site of the Twin Towers. Surrounding it is a plaza with a grove of nearly 400 North American swamp white oak trees. It is also home to a special Callery pear tree, known as the Survivor Tree , because it flourished again after the 9/11 attacks left it burned and broken.

The memorial site is open to the public with no admission charge. Early morning usually provides the best chance for some peace before the full cacophony of city sounds intrudes. The crowds typically thin out in the evening, and after dark, the water cascading into the reflecting pools turns into a shimmering curtain. The victims' inscriptions appear to be carved in gold.

The 9/11 Memorial Museum opened to the public on May 21, 2014. The museum collection includes more than 23,000 images, 500 hours of video, and 10,000 artifacts. The atrium entrance to the 9/11 Memorial Museum houses two tridents from the steel facade of WTC 1 (the North Tower) that you can see without paying museum admission.

The historical exhibitions cover the events of 9/11 and also explore the global mood leading up to the events of that day and their ongoing significance. The memorial exhibition displays portrait photographs of the 2,977 people who lost their lives that day, with an interactive feature that lets you learn more about the individuals. In Foundation Hall, you can see a wall from the foundation of one of the towers in addition to a 36-foot-tall steel column still covered with the missing posters placed there in the days following the disaster. Rebirth at Ground Zero, an immersive film that follows the rise of the new World Trade Center, also has a permanent home at the museum.

Visitors spend an average of two hours at the museum. Family members of victims enter for free, while visitors can pre-order tickets online or buy them onsite.

The September 11th Families' Association put together the 9/11 Tribute Museum to help those looking to learn about 9/11 with those who survived the event. The displays feature firsthand accounts from survivors and victims' family members, as well as artifacts from the site, many on loan from the families of those lost on 9/11. Since the Tribute Museum opened in 2006, family members, survivors, first responders, and Manhattan residents have been sharing their personal stories on walking tours and in the museum's galleries.

A tour is a good option for those seeking guidance while exploring the WTC site and Ground Zero. You can choose between guided and self-guided tours, making it easier to get oriented and maximizing your time on the grounds.

  • Tribute WTC 9/11 Walking Tours : Organized by the nonprofit September 11th Families' Association, these 75-minute tours are led by people who have been directly affected by the events of 9/11. The tour may not be appropriate for visitors under 10 years old.
  • Heroes of the World Trade Center Tour : Uncle Sam's New York Tours offers a 2-hour walking tour of the area, including a visit to St. Paul's Chapel, which served as a shelter for the city's rescue personnel during the events of 9/11.

The World Trade Center site is located in lower Manhattan, bound by Vesey Street on the north, Liberty Street on the south, Church Street on the east, and the West Side Highway. You can access 12 subway lines and PATH trains from two convenient transportation hubs near the World Trade Center site.

Lower Manhattan contains many historical sites, including Battery Park, the Ellis Island ferry, and the Statue of Liberty . Wall Street and the New York Stock Exchange anchor New York City's Financial District, and the famed Brooklyn Bridge, one of the country's oldest and most scenic roadway bridges, spans the East River to connect the boroughs of Manhattan and Brooklyn.

Famous chefs and restaurateurs such as Daniel Boulud, Wolfgang Puck, and Danny Meyer operate locations in lower Manhattan, where you can also find city stalwarts such as Delmonico's, P.J. Clarke's, and Nobu.

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How To Visit Ground Zero and 9/11 Memorial Museum in 2024: Tickets, Hours, Tours, and More

Carissa Chesanek Last Updated: October 26, 2023

Ground Zero and The National September 11 Memorial Museum are significant sites in New York City’s history. The historic landmarks honor those who died in the September 11, 2001 terror attacks and the World Trade Center bombing in 1993. But there’s a lot to see and it can be confusing to decide how to plan your trip to these must-see memorials. Here’s how to visit Ground Zero and 9/11 Memorial Museum, with information on tickets, hours, tours, and more

Pro Tip:  Bookmark this article as a helpful guide for your visit to Ground Zero, the 9/11 Memorial Museum. You can also use our helpful guide for planning your trip to New York City to see the best sites and eat tasty food.

Ground Zero and 9/11 Memorials: What We’ll Cover

Ground Zero is a large area that’s known as the area where the World Trade Center towers collapsed and many months of cleanup occurred. Here you’ll find the National September 11 Memorial Museum, the 9/11 Memorial Pools, the FDNY Memorial Wall, and the One World Trade Center where you can explore their observation deck at the top of the building. Here’s what we’ll cover in this article:

  • One World Trade Center hours and tickets
  • 9/11 Memorial hours and tickets
  • 9/11 Memorial Museum hours and tickets
  • What to see and do
  • Ground Zero and 9/11 Memorial tours
  • Important facts and history

One World Trade Center: Hours, Tickets, and Directions

NYC skyline with One World Trade Center. In the foreground, statue of Liberty. How to visit ground zero and 911 memorial

One World Trade Center remembers those who lost their lives in the 9/11 terrorist attacks. It is not only the tallest building in the World Trade Center Complex but also in the nation. It’s an impressive sight to view from the outside at 1,776 feet high. However, the inside is also something to see. Here, you’ll find the Oculus subway, Westfield Shops, and restaurants.

While here, check out One World Observatory. It sits at the top of One World Trade Center boasting city views at 102 stories high. And you can try an interactive tour and food from the restaurant and bar.

Admission fee to One World Trade Center: There is no fee to enter the World Trade Center Westfield Shops or Oculus.

Hours: Westfield Shops at the Oculus are open daily, Monday-Saturday from 10 am to 7 pm. Sunday hours are from 11 am to 6 pm.

Admission fee to the One World Observatory: General admission starts at $44 per person.

Hours: The Observatory is currently open Thursday through Monday from 10 am to 9 pm.

Directions: Get here by subway taking the 1 to WTC Cortlandt, the E to World Trade Center, or the R W to Cortlandt. One World Trade Center will be less than a 5-minute walk from the subway station.

Address: 50 Church Street, New York

9/11 Memorial: Hours, Tickets, and Directions

View of the 9/11 Memorial site surrounded by trees and NYC skyscrapers.

The 9/11 Memorial opened ten years after the September 11th terror attacks as a place for healing. You’ll find the Memorial Pools, Memorial Glade, and Survivor Tree here to visit quietly and reflect on their meaning for this special area.

Admission fee: There is no fee to visit the 9/11 Memorial.

Hours: The 9/11 Memorial is open daily from 10 am – 5 pm.

Directions: Get here by subway taking the 1 to WTC Cortlandt or the E to World Trade Center. The 9/11 Memorial will be less than a 5-minute walk from the subway station.

Address: 180 Greenwich Street, New York

Pro tip: If you are visiting on September 11th, you may be able to see the Tribute in Light ceremony. This art installation projects two beams of light high in the sky resembling the Twin Towers. And you don’t necessarily have to be at the memorial to see it. The installation can be viewed within a 60-mile radius in the Lower Manhattan area.

National September 11 Memorial Museum: Hours, Tickets, and Directions

Interior of the 9/11 Memorial Museum with visitors.

The 9/11 Memorial Museum reflects on the terror attacks on September 11th and the World Trade Center bombing in 1993. The 110,000 square feet space hosts artifacts and images that tell personal stories of victims, rescue workers, and others impacted.

Admission Fee for the 9/11 Memorial Museum:

  • Adults: $29 (A museum tour with admission is $49 per adult)
  • Young adults (13-17): $23
  • Youths (7-12 years old): $17
  • Child (6 and Under): Free
  • Seniors 65 and older and college students: $23
  • Veterans: $18

Hours: The 9/11 Memorial Museum is open Thursday-Monday from 10 am – 5 pm.

Directions: Get here by subway taking the 1 to WTC Cortlandt or the E to World Trade Center. The 9/11 Memorial Museum will be less than a 5-minute walk from the subway station.

Pro Tip: The 9/11 Memorial Museum offers free admission on Mondays from 3:30 pm to 5 pm. If you’re looking to get free tickets you’ll need to plan ahead and register online here .

Not ready to book a tour? Check out how to spend 3 days in New York .

What To See and Do

Fire truck in the 9/11 memorial museum

There’s a lot to explore and visit around the 9/11 Memorials, and you don’t want to miss anything. Here are the important things to see at each location.

One World Trade Center

  • Take a ride on the SkyPod elevator where you’ll experience the New York City skyline through video and illusion.
  • One World Explorer interactive iPad guide that lets you learn the history of New York City’s most iconic buildings with a tap of a finger.

9/11 Memorial

  • The two Memorial Pools are at the site of the former North and South Towers. Both have two of the largest man-made waterfalls that descend 50 feet. The name of the victims from both 1993 and 2001 (including Flight 93 and the Pentagon) are etched in the bronze wall found alongside the pools.
  • The Memorial Glade represents rescue workers and others who were exposed to toxins after the attack and during the long months of cleanup.
  • There is also the Callery pear tree that survived the attacks. It was later replanted at the Memorial and named the Survivor Tree.
  • The bronze FDNY Memorial Wall, which honors the firefighters who lost their lives on 9/11. It is not in the Memorial but just a short two-minute walk away.

9/11 Memorial Museum

  • The FDNY Ladder 3 firetruck   that was recovered from the World Trade Center site.
  • The memorial exhibition featuring a floor-to-ceiling photo showcase of the victims.
  • Artifacts from victims that help shed light on their lives before the bombings.

Ground Zero and 9/11 Memorial Tours

All the guided in-person tours are led by New Yorkers with a connection to 9/11. There are several tours to choose from , including the 90-minute All Access Ground Zero Tour with museum and One World Observatory entry for $109 per adult. Other options include only a guided tour of Ground Zero ($39 per adult), or a tour and entrance to either the museum or One World Observatory ($79 per adult).

There is also the official 9/11 Memorial Audio Guide app ($1.99) with a 40-minute tour discussing the attacks and Memorial design. The audio guide is narrated by a New Yorker who lost a family member on 9/11.

Facts About Ground Zero and the 9/11 Memorials

Though many tourists might be familiar with the events of September 11th, some may not know these important facts about Ground Zero and the 9/11 museum, thanks to the official 9/11 Memorial website and History.com.

  • Before the Twin Towers fell they were both over 1,300 feet in height. The North Tower was 1,368 feet high while the South Tower reached 1,362 feet.
  • The first plane hit the first tower at 8:45 am at approximately the 80th floor, and the second plane hit the South Tower at 9:03 am at approximately the 60th floor.
  • The buildings took roughly ten seconds to collapse to the ground bringing with them about 300,000 tons of steel.
  • Almost 3,000 people died in the 9/11 attacks (2,983 total), and 343 of those were firefighters who are also honored at the FDNY Memorial Wall.
  • To create the 9/11 Memorial there was an international competition that took place In 2003. The following year, architect Michael Arad and landscape architect Peter Walker were announced the winners with their design titled Reflecting Absence which featured the two pools and white oak trees we see today.
  • The Memorial Pools are about the size of one acre each and took ten years to build. The National September 11 Museum opened its doors three years later and continues to be one of the most popular museums to visit in NYC.

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Where to Stay in NYC

New York City is the center of the universe to those who adore this iconic city. Choose the best neighborhood to stay in as you plan your upcoming trip to the Big Apple.

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5 of the Best Ground Zero & 9/11 Memorial Tours

A solemn tour of the harrowing Ground Zero site is an essential way to pay your respects to those who tragically lost their lives on 9/11.

ground zero tourism

(Photo: Viator.com)

The 9/11 Memorial and Museum is a deeply moving and fitting tribute to the pain and suffering caused by the terrorist attacks on the World Trade Center. The site is located exactly where the Twin Towers once stood, the foundations now replaced with square reflecting pools amid clusters of swamp white oak trees and one Callery pear tree, known as the Survivor Tree; the only one to emerge from the rubble alive. Tours of the 9/11 Memorial and Ground Zero are often led by survivors, whose stories offer unparalleled insight and perspective.

NYC 9/11 Memorial & Museum Timed-Entry Ticket

The best low-cost way to explore Ground Zero is via this self-guided option, which includes a timed entry ticket to the 9/11 Museum. Here you can learn the story of that fateful day in depth alongside thousands of 9/11 artifacts ranged over three exhibitions, which include a timeline of events not just in New York, but at the Pentagon and on Flight 93, also. The Memorial Exhibition is a testament to the lives lost on that day, as well as those killed on February 26th, 1993 in that separate attack on the World Trade Center. From $18 per person.

Book at Getyourguide.com

ground zero tourism

(Photo: Getyourguide.com)

World Trade Center 911 and Ground Zero Walking Tour

If you’d prefer to explore Ground Zero with a local guide instead, there are a number of options available. There’s something far more profound and poignant about seeing this space through the eyes of those who lived through the events of 9/11. During this two-hour walk, you’ll discover the main sights, including the Reflecting Pools, One World Trade Center, and the Oculus, while hearing the stories of bravery and endurance. This tour runs Weds to Mon throughout the year. From $35 per person.

Book at Viator.com

Ground Zero 9/11 Memorial Tour

This walking tour is all about seeking the small landmarks around Ground Zero that tell the biggest stories. You’ll learn about the heroics of the emergency services at the Firefighter’s 9/11 Memorial and stop by St Paul’s Chapel, which was repurposed as a rescue center at the time. New Yorkers lead the tours and bring a passion and base of personal knowledge that would be missed by anybody who were to visit this site on their own. Tours run twice daily, usually at 10:30am and 1pm. From $39 per person.

ground zero tourism

Lower Manhattan Tour Wall Street & 9/11 Memorial

It’s possible to incorporate a visit to the 9/11 Memorial at Ground Zero into a broader walking tour of Lower Manhattan. This popular two-hour walking tour visits the 9/11 sites and Wall Street, exposing how this little region of the city played (and still plays) a significant role in world history. Other landmarks visited on this tour include the New York Stock Exchange, the Charging Bull and the final resting place of Alexander Hamilton at Trinity Church. This is a daily excursion and for $250, a private tour option is also available. From $39 per person.

9/11 Ground Zero Tour & Museum Preferred Access

If you are keen to experience Ground Zero as thoroughly as possible, then why not combine a guided walking tour of the 9/11 Memorial site with a timed entry ticket to the 9/11 Memorial Museum? Learn about lesser known facets of the rescue operation, for example Operation Aegis, in which 500,000 people were evacuated from Lower Manhattan by boat. Then skip the museum’s queues to explore the three exhibitions and the Foundation Hall, where the remaining column of the Twin Towers remains. From $79 per person.

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Ground Zero Tour Options

What’s included.

All of our tours are led by an expert guide who will help you gain a deeper understanding of the events of 9/11 and the landmarks of Ground Zero.

All Access Tour

  • 90-minute guided tour of Ground Zero
  • Timed ticket for the 9/11 Museum
  • Admission to the One World Observatory at Freedom Tower

$114 per adult €105 per adult £90 per adult C$156 per adult A$172 per adult and $104 per child €96 per child £82 per child C$142 per child A$157 per child

All Access Tour

Guided Tour

  • 90-minute guided tour of Ground Zero, featuring stops at St. Paul’s Chapel, the 9/11 Memorial, the FDNY Memorial Wall, and more

$39 per adult €36 per adult £31 per adult C$54 per adult A$59 per adult and $35 per child €33 per child £28 per child C$48 per child A$53 per child

Guided Tour

$84 per adult €78 per adult £66 per adult C$115 per adult A$127 per adult and $75 per child €70 per child £59 per child C$103 per child A$113 per child

+ Museum

+ Observatory

+ Observatory

Private Tours of Ground Zero

See Ground Zero with a private guide just for your group.

Tour Gift Cards

You can purchase a voucher redeemable for any of our Ground Zero experiences.

Buy Voucher

Visiting all possible sights for the tour at once

Walking Tour

Tour with 9/11 museum.

Addition to Guided Tour with admission to 9/11 Museum

Tour With Observatory

Addition to Guided Tour with admission to the One World Observatory

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Beaches? Cruises? ‘Dark’ Tourists Prefer the Gloomy and Macabre

Travelers who use their off time to visit places like the Chernobyl nuclear plant or current conflict zones say they no longer want a sanitized version of a troubled world.

A dark forest with broken branches over moss on its floor and bare, unhealthy-looking trees in the foreground. Trees in the background have more leaves.

By Maria Cramer

North Korea. East Timor. Nagorno-Karabakh, a mountainous enclave that for decades has been a tinderbox for ethnic conflict between Armenians and Azerbaijanis.

They’re not your typical top tourist destinations.

But don’t tell that to Erik Faarlund, the editor of a photography website from Norway, who has visited all three. His next “dream” trip is to tour San Fernando in the Philippines around Easter , when people volunteer to be nailed to a cross to commemorate the suffering of Jesus Christ, a practice discouraged by the Catholic Church.

Mr. Faarlund, whose wife prefers sunning on Mediterranean beaches, said he often travels alone.

“She wonders why on earth I want to go to these places, and I wonder why on earth she goes to the places she goes to,” he said.

Mr. Faarlund, 52, has visited places that fall under a category of travel known as dark tourism , an all-encompassing term that boils down to visiting places associated with death, tragedy and the macabre.

As travel opens up, most people are using their vacation time for the typical goals: to escape reality, relax and recharge. Not so dark tourists, who use their vacation time to plunge deeper into the bleak, even violent corners of the world.

They say going to abandoned nuclear plants or countries where genocides took place is a way to understand the harsh realities of current political turmoil, climate calamities, war and the growing threat of authoritarianism.

“When the whole world is on fire and flooded and no one can afford their energy bills, lying on a beach at a five-star resort feels embarrassing,” said Jodie Joyce, who handles contracts for a genome sequencing company in England and has visited Chernobyl and North Korea .

Mr. Faarlund, who does not see his travels as dark tourism, said he wants to visit places “that function totally differently from the way things are run at home.”

Whatever their motivations, Mr. Faarlund and Ms. Joyce are hardly alone.

Eighty-two percent of American travelers said they have visited at least one dark tourism destination in their lifetime, according to a study published in September by Passport-photo.online, which surveyed more than 900 people. More than half of those surveyed said they preferred visiting “active” or former war zones. About 30 percent said that once the war in Ukraine ends, they wanted to visit the Azovstal steel plant, where Ukrainian soldiers resisted Russian forces for months .

The growing popularity of dark tourism suggests more and more people are resisting vacations that promise escapism, choosing instead to witness firsthand the sites of suffering they have only read about, said Gareth Johnson, a founder of Young Pioneer Tours , which organized trips for Ms. Joyce and Mr. Faarlund.

Tourists, he said, are tired of “getting a sanitized version of the world.”

A pastime that goes back to Gladiator Days

The term “dark tourism” was coined in 1996, by two academics from Scotland, J. John Lennon and Malcolm Foley, who wrote “Dark Tourism: The Attraction to Death and Disaster.”

But people have used their leisure time to witness horror for hundreds of years, said Craig Wight, associate professor of tourism management at Edinburgh Napier University.

“It goes back to the gladiator battles” of ancient Rome, he said. “People coming to watch public hangings. You had tourists sitting comfortably in carriages watching the Battle of Waterloo.”

Professor Wight said the modern dark tourist usually goes to a site defined by tragedy to make a connection to the place, a feeling that is difficult to achieve by just reading about it.

By that definition, anyone can be a dark tourist. A tourist who takes a weekend trip to New York City may visit Ground Zero. Visitors to Boston may drive north to Salem to learn more about the persecution of people accused of witchcraft in the 17th century. Travelers to Germany or Poland might visit a concentration camp. They might have any number of motivations, from honoring victims of genocide to getting a better understanding of history. But in general, a dark tourist is someone who makes a habit of seeking out places that are either tragic, morbid or even dangerous, whether the destinations are local or as far away as Chernobyl.

In recent years, as tour operators have sprung up worldwide promising deep dives into places known for recent tragedy, media attention has followed and so have questions about the intentions of visitors, said Dorina-Maria Buda, a professor of tourism studies at Nottingham Trent University .

Stories of people gawking at neighborhoods in New Orleans destroyed by Hurricane Katrina or posing for selfies at Dachau led to disgust and outrage .

Were people driven to visit these sites out of a “sense of voyeurism or is it a sense of sharing in the pain and showing support?” Professor Buda said.

Most dark tourists are not voyeurs who pose for photos at Auschwitz, said Sian Staudinger, who runs the Austria-based Dark Tourist Trips , which organizes itineraries in the United Kingdom and other parts of Europe and instructs travelers to follow rules like “NO SELFIES!”

“Dark tourists in general ask meaningful questions,” Ms. Staudinger said. “They don’t talk too loud. They don’t laugh. They’re not taking photos at a concentration camp.”

‘Ethically murky territory’

David Farrier , a journalist from New Zealand, spent a year documenting travels to places like Aokigahara , the so-called suicide forest in Japan, the luxury prison Pablo Escobar built for himself in Colombia and McKamey Manor in Tennessee, a notorious haunted house tour where people sign up to be buried alive, submerged in cold water until they feel like they will drown and beaten.

The journey was turned into a show, “Dark Tourist,” that streamed on Netflix in 2018 and was derided by some critics as ghoulish and “sordid.”

Mr. Farrier, 39, said he often questioned the moral implications of his trips.

“It’s very ethically murky territory,” Mr. Farrier said.

But it felt worthwhile to “roll the cameras” on places and rituals that most people want to know about but will never experience, he said.

Visiting places where terrible events unfolded was humbling and helped him confront his fear of death.

He said he felt privileged to have visited most of the places he saw, except McKamey Manor.

“That was deranged,” Mr. Farrier said.

Professor Buda said dark tourists she has interviewed have described feelings of shock and fear at seeing armed soldiers on streets of countries where there is ongoing conflict or that are run by dictatorships.

“When you’re part of a society that is by and large stable and you’ve gotten into an established routine, travel to these places leads you to sort of feel alive,” she said.

But that travel can present real danger.

In 2015, Otto Warmbier , a 21-year-old student from Ohio who traveled with Young Pioneer Tours, was arrested in North Korea after he was accused of stealing a poster off a hotel wall. He was detained for 17 months and was comatose when he was released. He died in 2017, six days after he was brought back to the United States.

The North Korean government said Mr. Warmbier died of botulism but his family said his brain was damaged after he was tortured.

Americans can no longer travel to North Korea unless their passports are validated by the State Department.

A chance to reflect

Even ghost tours — the lighter side of dark tourism — can present dilemmas for tour operators, said Andrea Janes, the owner and founder of Boroughs of the Dead: Macabre New York City Walking Tours.

In 2021, she and her staff questioned whether to restart tours so soon after the pandemic in a city where refrigerated trucks serving as makeshift morgues sat in a marine terminal for months.

They reopened and were surprised when tours booked up fast. People were particularly eager to hear the ghost stories of Roosevelt Island, the site of a shuttered 19th-century hospital where smallpox patients were treated .

“We should have seen as historians that people would want to talk about death in a time of plague,” Ms. Janes said.

Kathy Biehl, who lives in Jefferson Township, N.J., and has gone on a dozen ghost tours with Ms. Janes’s company, recalled taking the tour “Ghosts of the Titanic” along the Hudson River. It was around 2017, when headlines were dominated by President Trump’s tough stance on refugees and immigrants coming into the United States.

Those stories seemed to dovetail with the 100-year-old tales of immigrants trying to make it to New York on a doomed ship, Ms. Biehl said.

It led to “a catharsis” for many on the tour, she said. “People were on the verge of tears over immigration.”

Part of the appeal of dark tourism is its ability to help people process what is happening “as the world gets darker and gloomier,” said Jeffrey S. Podoshen , a professor of marketing at Franklin and Marshall College, who specializes in dark tourism.

“People are trying to understand dark things, trying to understand things like the realities of death, dying and violence,” he said. “They look at this type of tourism as a way to prepare themselves.”

Mr. Faarlund, the photo editor, recalled one trip with his wife and twin sons: a private tour of Cambodia that included a visit to the Killing Fields , where between 1975 and 1979 more than 2 million Cambodians were killed or died of starvation and disease under the Khmer Rouge regime.

His boys, then 14, listened intently to unsparing and brutal stories of the torture center run by the Khmer Rouge. At one point, the boys had to go outside, where they sat quietly for a long time.

“They needed a break,” Mr. Faarlund said. “It was quite mature of them.”

Afterward, they met two of the survivors of the Khmer Rouge, fragile men in their 80s and 90s. The teenagers asked if they could hug them and the men obliged, Mr. Faarlund said.

It was a moving trip that also included visits to temples, among them Angkor Wat in Siem Reap, and meals of frog, oysters and squid at a roadside restaurant.

“They loved it,” Mr. Faarlund said of his family.

Still, he can’t see them coming with him to see people re-enact the crucifixion in the Philippines.

“I don’t think they want to go with me on that one,” Mr. Faarlund said.

ground zero tourism

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Japan:  A new high-speed train stop unlocks Kaga, a destination for hot springs, nourishing food and traditional crafts , as an easy-to-reach getaway from Tokyo.

London:  The Victoria and Albert Museum is a treasure trove of art and design. Here’s one besotted visitor’s plan for taking it all in .

ground zero tourism

Dark tourism can be voyeuristic and exploitative – or if handled correctly, do a world of good

ground zero tourism

Lecturer in Criminology, Queen's University Belfast

Disclosure statement

Cheryl Lawther receives funding from the Arts and Humanities Research Council.

Queen's University Belfast provides funding as a founding partner of The Conversation UK.

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Dark tourism is in vogue. It involves travel to sites associated with death, suffering and the seemingly macabre. Trips to former concentrations camps, sites of genocide, places of mass destruction, prisons and former battlefields are all part of the dark tourist’s controversial itinerary.

While not a new phenomenon – the Roman catacombs have been considered a “respectable” tourist spot for centuries – dark tourism has been increasingly popularised by glossy travel blogs and newspaper articles citing “must see” dark destinations. Key sites for visitors include Auschwitz-Birkenau, Tuol Sleng in Phenom Phen Cambodia, Ground Zero, Alcatraz and Robben Island. War kitsch sells.

My own dark tourism, which I undertook in a research capacity, was based in Northern Ireland, which has been no exception to the dark tourism trend. There, visitors can avail of multiple opportunities to delve into the sights, sounds and spaces of conflict.

A tourist in Belfast today will very likely opt to go on a “black taxi” tour around the city’s most troubled spots, a walking tour related to a specific atrocity such as Bloody Sunday, visit graves of republican volunteers in Milltown Cemetery or go to the Royal Ulster Constabulary George Cross Memorial Garden. The presence of the Titanic museum – a multi-million pound “experience” commemorating the construction and maiden voyage of the ship – further underscores the city and its visitors’ fascination with death and disaster.

ground zero tourism

I am very much alive to ethical concerns about voyeuristic attitudes to places of trauma and the commodification of suffering . But I also think that undertaking such tours offers an opportunity to honour the dead, to remember victims from all communities and to demonstrate a commitment to “never again”. Indeed, in a time of intense cultural, religious and political difference, it is hard to argue against the importance of learning lessons from past conflicts.

Yet, if dark tourism is to have a function beyond the macabre – and as it becomes an increasingly popular leisure activity and academic subject – there are some issues that demand our attention.

Victims and perpetrators

Dedicated tours or sites of dark tourism tend to concentrate on “the victims” and “the perpetrators” as distinct and exclusive categories. There are of course good reasons for doing so. For example, many victims and survivors feel that it is insensitive and a challenge to their sense of loss and victimhood to house or represent the accounts of both victims and perpetrators in the same space.

This debate has been well rehearsed in Northern Ireland, where in 2013, planning permission was granted to transform the site of the former Maze prison into an “International Centre for Conflict Transformation”. Amid political controversy and claims that allowing visitors access to former prison buildings, including the infamous “H-blocks” and prison hospital, would act as a shrine to and platform for the glorification of terrorism, the plans collapsed in late summer 2013.

ground zero tourism

In other cases, it would be inappropriate and wrong to feature the experience of those who committed violence at a site of mass atrocity.

Yet violent conflict is not black and white and the categories of victim and perpetrator are neither static or mutually exclusive. Packaging dark tourism around binary conceptualisations of victims and perpetrators is to take the easy exit route. It does little to complicate our understanding of the past or the messy reality of violent conflict.

Honesty about the past demands challenging easy and uncritical assumptions of innocence and guilt and the role that blame plays in political claims making. But handled sensitively, the architecture of dark tourism – the use of images, narrative trails and the physical landscape – provides an ideal medium through which to begin to address these thorniest of questions.

Whose voices?

Equally, there is an element of choice regarding which voices are articulated, which atrocities are highlighted and which particular spaces become key stops along the way.

Having participated in one tour which recounted the events of the Ballymurphy massacre in West Belfast and another which focused on the experience of members of the Protestant community who lived along the border between Northern Ireland and the Republic of Ireland during the conflict, this point was starkly brought home to me.

ground zero tourism

In part, such tours serve as a potent reminder of the contest over space and the geographical intimacy of the Northern Ireland conflict. But there are inevitable tensions concerning which community memories are represented – and thereby legitimised – and which are marginalised or erased altogether. Competing and multi-layered memories are often reduced to one experience of history, one experience of victimhood and one interpretation of social memory.

Similar tensions exist regarding which particular victims’ voices are highlighted and which are silenced in the recounting of the past. In making that choice, it is frequently those voices which fit into and reinforce the underpinning politics of the tour and the relevant organisations’ broader perspective on the past which are highlighted. It is important to guard against the fetishisation of particular narratives and the use of victims’ voices for political gain.

We should not forget the past or let its horrors overwhelm the present. Rather, we must be alive to its complexities and contradictions. That means challenging our understanding of what victimhood and perpetratorhood mean, recognising the complexity of conflict, empowering victims and seeking to reflect on the reasons why individuals become involved in conflict.

Handled correctly, Northern Ireland’s sites of dark tourism can play a vital role in doing precisely this.

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9-11 Memorial and Museum

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Visiting the Ground Zero 9/11 Memorial

  • As of May 2014, the 9-11 Memorial no longer requires a visitor pass or reservation. More: 911memorial.org
  • If you are visiting the 9/11 Memorial Museum , a ticket is required.
  • Print your maps in advance telling you the location of names (first responders, flight victims, WTC workers, etc).
  • Allow 1.5 to 2 hours for a complete visit.
  • Be prepared to show your identification and go through a security screening.
  • Plan to spend at least an hour at the Memorial. Even if you’re not a "typical tourist," there is so much to absorb and process.
  • Consider a guided 9-11 Memorial Tour , if you are interested in a personal guided tour or want to combine a 9-11 Memorial visit with other downtown sightseeing options, such as Wall Street and the Statue of Liberty.

Visiting 9/11 Memorial and Museum Quick Facts

  • The 9/11 Memorial was dedicated on the 10th anniversary of 9-11 (September 11, 2011) and opened to the public on 9-12-11
  • The Preview Site, at 20 Vesey Street (2 blocks from the Memorial) provides visitors with information about the 9/11 Memorial, the National September 11 Memorial & Museum and World Trade Center redevelopment.
  • The 9/11 Memorial Museum opened May 21, 2014
  • The New World Trade Center Towers include One World Trade Center (formerly the Freedom Tower), and WTC 2 through 7

About the 9/11 Ground Zero Memorial

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The 9/11 Memorial Museum (May 2014)

The 9/11 tribute museum, directions to the 9-11 memorial and wtc.

  • A, C, 1, 2, 3 to Chambers Street
  • A, C, J, Z, 2, 3, 4, or 5 trains to Fulton Street
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  • One World Observatory - (100-102 floors) Best for homage to the Twin Towers. Modern and high tech, with phenomenal views
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looking for walking map of 9/11

Hi Rosemary – if you are referring to the maps that show the locations of names (first responders, flight victims, WTC workers, etc), please see the 9-11 Memorial Site.

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Ground Zero in New York

Ground Zero in New York

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Ground Zero is no longer a place of terror, but a memorial and a place for quiet reflection. Where the two Twin Towers of the World Trade Center once stood, the National 9/11 Memorial now provides a place for quiet reflection.

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What you can find at Ground Zero

We’ve created a map of the sites you can find at Ground Zero in New York. Beyond the ten spots on the map below, the 9/11 Memorial Glade was added to Ground Zero in 2019.

map of Ground Zero New York

More Details about the most important sites at Ground Zero

One world trade center.

One World Trade Center rises from Ground Zero – the location of the September 2001 terrorist attacks. The building was originally called Freedom Tower, but it was later changed to its current name for marketing reasons. Precisely because the building has such high symbolic value, the design and implementation phases took quite a long time. There were many designs and conflicting ideas. We were starting to wonder why there was so little progress at the construction site during our 5 visits subsequent to 9/11.

National 9/11 Memorial

The two pools of the 9/11 Memorial are exactly in the same spot as the Twin Towers once were. They are like two enormous footprints of the former World Trade Center at Ground Zero in New York. Large bronze panels around the pools bear the names of all the victims – walking along and reading their names will give you goosebumps. On account of the pools, the memorial is also called “Reflecting Absence”. The name of every victim is engraved in bronze. The 9/11 Memorial includes the two pools and a city park.

9/11 Memorial Museum

The 9/11 Memorial Museum is located at the 9/11 Memorial and, following the moving dedication by President Obama in May 2014, is now accessible to the public. Survivors and family members of the victims were given one week to come to this place to honor the deceased. Many used this opportunity. Nonetheless, criticism toward the museum has continued to grow in the US media.

One World Observatory

With the addition of One World Trade Center, New York has gained another significant landmark. New Yorkers are also proud of their new icon. It is definitely on our next sightseeing list and here we present you with some interesting information about the building in advance.

9/11 Memorial Glade

The 9/11 Memorial Glade dedicates space to first responders, recovery workers, and all other people affected by the horrific attacks, whether they have died from or are battling with the consequences of it. Several thousand people were exposed to the toxins caused by 9/11, including people who lived, worked, and studied nearby.

One World Trade Center at Sunset

The National 9/11 Memorial in NYC

9/11 Memorial Museum

9/11 Memorial Museum in New York

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One World Observatory – The Complete Guide

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The 9/11 Memorial Glade

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The Best Things to Do in Lower Manhattan

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I'm a true New York fan! Not only have I visited the city over 25 times but also have I spent several months here at a time. On my blog I show you the best and most beautiful spots of the city, so that you have a really good time! You can also find lots of insider tips in our New York travel guide . Also check out my hotel finder for New York !

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Dark tourism: motivations and visit intentions of tourists

International Hospitality Review

ISSN : 2516-8142

Article publication date: 8 July 2021

Issue publication date: 14 June 2022

The overall purpose of this study is to utilize the Theory of Planned Behavior (TPB) in combination with four dark tourism constructs (dark experience, engaging entertainment, unique learning experience, and casual interest) to gain a better understanding of behaviors and intentions of tourists who have visited or plan to visit a dark tourism location.

Design/methodology/approach

A total of 1,068 useable questionnaires was collected via Qualtrics Panels for analysis purposes. Confirmatory Factor Analysis (CFA) was used to verify satisfactory reliability and validity regarding the measurement of model fit. With adequate model fit, structural equation modeling was employed to determine positive and negative relationships between TPB and dark tourism constructs. In all, 11 hypotheses statements were tested within this study.

Results of this study indicate that tourists are curious, interested, and intrigued by dark experiences with paranormal activity, resulting in travel choices made for themselves based on personal beliefs and preferences, with minimal outside influence from others. It was determined that dark experience was the most influential of the dark tourism constructs tested in relationship to attitudes and subjective norm.

Research limitations/implications

The data collected for this study were collected using Qualtrics Panels with self-reporting participants. The actual destination visited by survey participants was also not factored into the results of this research study.

Originality/value

This study provides a new theoretical research model that merges TPB and dark tourism constructs and established that there is a relationship between TPB constructs and dark tourism.

Dark tourism

  • Thanatourism
  • Motivations
  • Theory of planned behaviour

Lewis, H. , Schrier, T. and Xu, S. (2022), "Dark tourism: motivations and visit intentions of tourists", International Hospitality Review , Vol. 36 No. 1, pp. 107-123. https://doi.org/10.1108/IHR-01-2021-0004

Emerald Publishing Limited

Copyright © 2021, Heather Lewis, Thomas Schrier and Shuangyu Xu

Published in International Hospitality Review . Published by Emerald Publishing Limited. This article is published under the Creative Commons Attribution (CC BY 4.0) licence. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode

Introduction

Dark tourism is defined as the act of tourists traveling to sites of death, tragedy, and suffering ( Foley and Lennon, 1996 ). This past decade marks a significant growth of dark tourism with increasing number of dark tourists ( Lennon and Foley, 2000 ; Martini and Buda, 2018 ). More than 2.1 million tourists visited Auschwitz Memorial in 2018 (visitor numbers, 2019), and 3.2 million tourists visited the Ground Zero 9/11 Memorial annually (a year in review, 2017). Despite of the increasing popularity, there is still limited understanding of dark tourism as a multi-faceted phenomenon ( Biran et al. , 2011 ) . Some research has looked into the motivations and experience of dark tourists ( Poria et al. , 2004 ; Poria et al. , 2006 ). However, most were based on conceptual frameworks and arguments with little empirical data, even less have examined tourist visit intentions to dark tourism sites ( Zhang et al. , 2016 ), let alone the association between dark tourists' motivations and visit intentions. Many scholars suggested the pressing needs for empirical research into dark tourism from tourist perspectives to understand their motivations and experiences ( Seaton and Lennon, 2004 ; Sharpley and Stone, 2009 ; Zhang et al. , 2016 ). Of the limited empirical dark tourism studies, most were case studies with historical battlefields and concentration camps being the hot spots ( Le and Pearce, 2011 ; Lennon and Foley, 1999 ; Miles, 2002 ). Still, a comprehensive understanding of dark tourists' motivations and their intentions to visit is lacking.

As such, this study was conducted to understand both the motivations and visit intentions of tourists to dark tourism destinations. Theory of Planned Behavior (TPB) constructs ( attitudes, subjective norm, perceived behavioral control) and the four dark tourism dimensions (i.e. dark experience, engaging entertainment, unique learning experience, and casual interest ) were utilized to address the following objectives: (1) examine the motivations of dark tourists; (2) investigate the intentions of the dark tourists to visit a dark tourism destination in the next 12 months; and (3) explore the association between the motivations and visit intentions of dark tourists. The dark tourism dimensions utilized for this study were adapted supported by previous dark tourism studies ( Biran et al. , 2014 ; Bissell, 2009 ; Lam and Hsu, 2006 ; Molle and Bader, 2014 ). While many studies have utilized TPB in the past, this study will utilize the TPB to focus attention on why travelers are motivated to visit dark tourism locations specifically.

Literature review

Travels associated with death dates back for centuries ( Dale and Robinson, 2011 ). Early examples of dark tourism include Roman gladiator games, guided tours to watch hangings in England, and pilgrimages to medieval executions ( Stone, 2006 ). Even today, many tourists are fascinated with and thus visited sites of death and tragedy such as the John F. Kennedy's death site in Dallas, Texas, and the Ground Zero 9/11 Memorial in New York ( Foley and Lennon, 1996 ; Strange and Kempa, 2003 ). Abandoned prisons and sites of punishment and incarcerations are also popular attractions among dark tourists (e.g., Pentridge in Melbourne, Australia; Foley and Lennon, 1996 ). However, the term dark tourism did not get introduced to the research community until 1996 which ignited many later research efforts on this topic ( Light, 2017 ).

Dark tourism is defined as the act of tourists traveling to sites of death, tragedy, and suffering ( Foley and Lennon, 1996 ). Many scholars also came up with other terms and labels to describe such phenomenon including thanatourism ( Seaton, 1996 ), disaster tourism ( Rojek, 1993 ), black spot tourism ( Rojek, 1993 ), morbid tourism ( Blom, 2000 ) and even phoenix tourism ( Powell et al. , 2018 ). Mowatt and Chancellor (2011) suggested that despite of different names, at the heart of the concept is travel to places of death that are often linked to violence ( Robb, 2009 ). Many researchers use the term dark tourism and thanatourism interchangeably, while more tend to use dark tourism as an umbrella term for any form of tourism that is somehow related to death, suffering, atrocity, tragedy or crime ( Light, 2017 ). Given the standard use of the term dark tourism in the practice and scholarship of tourism, such a term will be used throughout this manuscript.

Dark tourism research in this past two decades mainly covers six themes including the discussion on definition, concepts, and typologies; the associated ethical issues; the political and ideological dimensions; the nature of demand for dark tourism locations; site management; and the methods used for research ( Light, 2017 ). The area of terminology and definitions undoubtedly dominates in the dark tourism literature ( Zhang et al. , 2016 ). While in the area of exploring the nature of demand for dark tourism locations, the relatively limited research concentrated in four aspects – both the motivations and experiences of dark tourists, the relationship between visiting and sense of identity, and new approaches to theorizing the consumption of dark tourism ( Light, 2017 ).

Research addressing dark tourists' motivations were relatively slow. Many early studies simply postulate and propose tourists' motivations to visit dark tourism sites, with a lack of empirical research to support ( Light, 2017 ). As such, many studies in the past decade examined dark tourists' motivations through different case studies, with concentration camps or historical battlefields being the hot spots ( Lennon and Foley, 1999 ; Miles, 2002 ). Research reveals that tourists visit dark tourism destinations for a wide variety of reasons, such as curiosity ( Biran et al. , 2014 ; Isaac and Cakmak, 2014 ), desire for education and learning about what happened at the site ( Kamber et al. , 2016 ; Yan et al. , 2016 ), interest in history or death ( Yankholmes and McKercher, 2015 ; Raine, 2013 ), connecting with one's personal or family heritage ( Mowatt and Chancellor, 2011 ; Le and Pearce, 2011 ). Drawing from literature, four common themes (i.e. dark experience, engaging entertainment, unique learning experience, casual interest) emerged, served as the foundational pillars for this study, and were discussed below.

The motivation construct

Dark experience.

Raine's (2013) dark tourist spectrum study of tourists visiting burial grounds and graveyards concluded that mourners and pilgrims had personal and spiritual connections to the different sites being studied. Mourners visited specific gravesites and usually would perform meditations for the dead. Pilgrims had a personal connection to specific burial sites in some way, whether it is a religious connection to the individual or they served as a personal hero ( Raine, 2013 ). Death rites are often performed as a ritual not necessarily to mark the passing of the deceased but rather to heal the wounds of families, communities, societies, and/or nations by the deceased's passing ( Bowman and Pezzullo, 2009 ).

Additionally, Raine's (2013) study discovered another subset of tourists—the morbidly curious and thrill seekers. Those classified as morbidly curious or thrill seekers were visiting burial sites to confront and experience death. Whether a mourner or pilgrim or the morbidly curious thrill seeker, the tourists had a strong connection to the dead they were there to visit which could categorize them as seeking a dark experience.

To take dark tourism to the extreme, Miller and Gonzalez (2013) completed a study on death tourism. Death tourism occurs when individuals travel to a location to end their lives, often through a means of assisted medical suicide. It was determined that this is still a taboo topic for some countries where it is not legalized, however it is gaining more publicity. It was determined that death tourism is typically the result of one of four reasons; the primary reason death tourism is planned is because of assisted suicide being illegal in the traveler's home country ( Miller and Gonzalez, 2013 ). While death tourism does not directly apply to this particular study, it is an offspring of dark tourism and is a tourist activity that is related to dark experience.

Dark Experience will have a positive relationship with Attitudes

Dark Experience will have a positive relationship with Subjective Norm

Engaging Entertainment

Engaging Entertainment will have a positive relationship with Attitudes

Engaging Entertainment will have a positive relationship with Subjective Norm

Unique learning experience

Unique Learning Experience will have a positive relationship with Attitudes

Unique Learning Experience will have a positive relationship with Subjective Norm

Casual interest

Casual Interest will have a positive relationship with Attitudes

Casual Interest will have a positive relationship with Subjective Norm

The Theory of Planned Behavior (TPB)

Behavioral intention, defined as an individual's anticipated or planned future behavior ( Swan, 1981 ), has been suggested as a central factor that correlates strongly with observed behavior ( Baloglu, 2000 ). Many believed that intentions serve as an immediate antecedent to actual behavior ( Fishbein and Ajzen, 1975 ; Konu and Laukkanen, 2010 ). Fishbein and Ajzen developed the Theory of planned behavior (TPB) base on three constructs: attitude, subjective norm and perceived behavioral control. The Theory of Planned Behavior (TPB) has been widely used in tourism research ( Ajzen and Driver, 1992 ; Han et al. , 2010 ; Han and Kim, 2010 ; Lam and Hsu, 2004 , 2006 ). TPB suggests that individuals are more likely to engage in behaviors that are believed to be achievable ( Armitage and Conner, 2001 ). Ajzen (1991) suggested that attitude, subjective norm, and perceived behavioral control are important to predict intention. Perceived behavioral control is what influences the tourists' intentions and their perception of their ability to perform a specific behavior.

Lam and Hsu (2004) utilized the TPB to examine motivations of travelers from mainland China to Hong Kong and found that attitude, perceived behavioral control, and past behaviors were directly related to travel intentions. In another study examining the visit intentions of Taiwanese travelers to Hong Kong, Lam and Hsu (2006) found that a positive association between visit frequency and re-visit intention.

Cheng et al. (2006) used the TPB to examine the negative word-of-mouth communication on visit intentions of Chinese consumers to high-class Chinese restaurants. It was determined from their study that the TPB constructs were positively impacted by negative word-of-mouth indicating that the TPB effectively measured consumer communication intention. Similarly, Han and Kim (2010) modified the TPB in the investigation of customers' intention to revisit environmentally friendly hotels and found that past behavior was a significant predictor of intention–the more customers stay at a green hotel, the more likely they intend to revisit. It can be concluded from previous research efforts that the TPB can be utilized to effectively measure behavioral intentions of tourists successfully.

Motivation and intentions

Attitudes will have a positive relationship with Intention

Subjective Norm will have a negative relationship with Intention

Perceived Behavioral Control will have a positive relationship with Intention

Methodology

Survey instrument.

A survey questionnaire was developed to collect information on the socio-demographic background, motivation construct, and planned behavior construct from tourists. Socio-demographic data queried were age in years (continuous), gender (3 categories, male, female and prefer not to answer), level of education (9 categories, from less than high school degree to doctoral degree), marital status (5 categories, from single to widow/widower), personal annual income (12 categories, from less than $20,000 to more than $200,000). Tourists' home residence state and country were also collected.

A dark tourism motivation construct was developed based on previous studies ( Biran et al. , 2014 ; Bissell, 2009 ; Lam and Hsu, 2006 ; Molle and Bader, 2014 ), and used to query previous visit and potential visit separately using a five-point Likert scale (“1 = extremely unimportant”; “5 = extremely important”). This motivation construct consists of 33 item statements from four dimensions ( Table 1 ) which include engaging entertainment, dark experience , unique learning experience , and casual interest . Dark experience consisted of nine statements, related to death, fascination with abnormal and/or bizarre events and destinations, and emotional experiences with a connection to death (e.g., “to travel”, “to have some entertainment”). Engaging entertainment was measured using ten statements that inquire about the personal or emotional connection to the destination they have visited or wish to visit in the future (e.g., “to witness the act of death and dying”, “to experience paranormal activity”). Unique learning experience focused on learning about the history of the destination being visited or trying something that is different and out of the ordinary (eight items, e.g., “to try something new”, “to increase knowledge”). Casual interest focuses on individuals who want to visit a dark tourism destination for the entertainment value but want to have a relaxing time while doing so (six items, “special tour promotions”, “natural scenery”).

The planned behavior construct queried on four dimensions (i.e., attitudes , subjective norms , perceived behavioral control , and behavioral intentions ) associated with visiting dark tourism destinations, with a total of 16 item statements ( Table 2 ). Five item statements were used to measure dark tourists' attitudes (e.g., “visiting a dark tourism destination is enjoyable”, “visiting a dark tourism destination is pleasant”) and behavioral intentions (e.g., “I will visit a dark tourism destination in the next 12 months”, “I would revisit the most recent dark tourism destination I visited again in the future”) respectively, using a five-point Likert scale (“1 = Strongly disagree”; “5 = Strongly agree”). Dark tourists' perceived behavioral control was measured by three item statements (e.g., “I am in control of whether or not I visit a dark tourism destination”, “If wanted, I could easily afford to visit a dark tourism destination”), using the same five-point Likert scale (“1 = Strongly disagree”; “5 = Strongly agree”). For subjective norms dimension, each of the three item statements was measured by a different five-point Likert scale. The statement that “most people I know would choose a dark tourism destination for vacation purposes” uses the scale in which “1 = strongly disagree”, “5 = strongly agree”. One item statement asks individuals to rate on whether “people who are important to me think I ____ choose a dark tourism destination to visit” “1 = definitely should not”, “5 = definitely should”). Another statement asks individuals to rate whether “people who are important to me would ___ of my visit to a dark tourism destination” “1 = definitely disapprove”, “5 = definitely approve”).

Sampling and procedure

To increase the reliability and validity of the survey, a pilot study was conducted. A small group of industry professionals from all over the country currently working at dark tourism destinations and other academic researchers were invited to critique the initial draft of the survey. Forty-one individuals took the survey instrument and provided feedback (e.g., some wording issues). After revisions from the pilot study were completed, the survey was launched, and data was collected.

Qualtrics, a web-based survey software company with access to an electronic database of survey candidates, was used to administer this questionnaire to participants. A total of 44,270 invitations were randomly sent to Qualtrics panel participants requesting participation in this study. Qualification of participants was completed by requesting all survey recipients answer the following questions: (1) Have you visited a dark tourism location within the past 24 months? and (2) Do you plan to visit a dark tourism location within the next 12 months? A statement was provided to all participants explaining what consisted of a dark tourism location to ensure participants were not taking the survey based on experiences of activities like haunted houses or haunted hayrides. Only 3,907 individuals were eligible to complete the survey, and a total of 1,068 participants did complete the survey, which yields a response rate of 27.3%. Altogether 651 out of 1,068 individuals had previously visited a dark tourism destination within the last 24 months while the remaining 417 individuals plan to visit a dark tourism destination within the next 12 months.

Data analysis included descriptive statistics, reliability tests, confirmatory factor analysis (CFA), and structural equation modeling (SEM). Descriptive statistics were used to outline respondents' characteristics (e.g., demographic composition). CFA was utilized to evaluate the measurement model, demonstrate adequate model fit, and ensure satisfactory levels of reliability and validity of underlying variables and their respective factors. Factor loadings greater than 0.70 indicated that the constructs are appropriately represented and considered acceptable ( Hair et al. , 2010 ). Cronbach's alphas were computed to test the internal reliability of items comprising each dimension of the dark tourism motivation construct ( dark experience , engaging entertainment , unique learning experience , casual interest ) and the planned behavior construct ( attitudes , subjective norm , perceived behavioral control ), respectively. A cutoff value of 0.7 was utilized to determine “good” reliability ( Peterson, 1994 , p. 381).

To confirm measurement model validity, the chi-squared ( x 2 ) statistic, Root-Mean-Square-Error of Approximation (RMSEA), Comparative Fit Index (CFI), and the Standardized Root Mean Square Residual (SRMR) values were reviewed. Cutoff criteria used to determine “good fit” were RMSEA score < 0.08 ( Byrne, 1998 ), CFI scores > 0.90 ( Kline, 2005 ), SRMR < 0.08 to indicate a good fit ( Hu and Bentler, 1999 ).

Overwhelmingly, many tourists who had either visited a dark tourism location or plan to visit a dark tourism destination were female (65.4%). Additionally, the majority of participants were 25–34 years of age (44.2%) with the next largest age groups being 35–44 years (21%) and 18–24 years (20.9%). Most had either a 4-years Bachelor's degree from college (30.5%) or at least some college education but did not finish their degree (25.3%). 54.5% of the survey participants were married and 37.6% were single. As for income, the largest percentage (19.5%) had an individual annual income ranging from $20,001-$40,000. A full table of demographic characteristics of the participants can be seen in Table 3 .

Partial disaggregation of measurement model

SEM was utilized to investigate the relationships among dark tourism construct, the planned behavior construct and behavioral intentions. Like the CFA testing, the SEM also uses the chi-squared ( x 2 ) , RMSEA, SRMR, and CFI to determine overall model fit and relationships for this study. After further testing for convergent and discriminant validity, it was determined that all constructs met the composite reliability 0.70 or greater standard regarding the 3-parcel hypothesized model ( Table 4 ) ( Hair et al. , 2010 ).

There are several ways to parcel variables into groupings. For purposes of this study, the variables were parceled using the item-to-construct method since the SEM model was large in size and the goal was to have parcels balanced in terms of difficulty and discrimination ( Little et al. , 2002 ). To develop the parcels, standardized regression weights were evaluated, and the three highest scores served as anchors to each of the three parcels with the highest values associated to parcel 1, next highest to parcel 2, and then the next highest to parcel 3. The remainder of variables were placed into the parcels continuing with the 4th highest value placed into the 3rd parcel and repeating the process in inverted order until all variables were assigned into parcels. Once the variables for each construct were placed into appropriate parcel groupings, averages of the questions associated to the new parceled variables were calculated prior to the CFA and SEM analysis. The attitude and behavioral intention constructs had five variable questions, while subjective norm and perceived behavioral control only had three questions. In those situations, one individual variable question served as the parcel item. Table 2 shows the variables and the parcels in which they were grouped.

Additionally, the average variance extracted was calculated and proved to be less than the composite reliability for each construct indicating convergent reliability of the constructs. The average variance extracted was greater than the 0.50 standard for Dark Experience, Engaging Entertainment, Unique Learning Experience, Attitude, and Subjective Norm constructs. Behavioral Intention (0.49) and Casual Interest (0.48) had values that were borderline acceptable regarding convergent validity. The only construct that did not meet the standards of convergent validity testing was Perceived Behavioral Control (0.23). When testing for divergent validity, all square-root of average variance extracted calculations were greater than the inter-construct correlations indicating divergent validity was present in this study. Partial disaggregation of the variables resulted in a much stronger overall model fit. The RMSEA value was 0.08 indicating a strong model fit and the CFI (0.891) value was acceptable indicating a good model fit. The SRMR value (0.06, Table 4 ) also showed a strong model fit.

Hypothesis testing

Overall, most of the relationships between the dark tourism construct and the TPB constructs were significant. Results show that dark experience has a positive significant relationship with both attitudes (0.434) regarding tourists visiting a dark tourism destination and subjective norms (0.242, Table 5 ). Casual interest has a positive significant relationship with both attitudes (0.404) and subjective norm (0.330). Both engaging entertainment (−0.080; −0.217) and unique learning experience (0.152; −0.247) are not significantly associated with neither attitudes nor subjective norms . Results show that both attitudes (0.396) and perceived behavioral control (0.716) have a significant positive relationship with behavioral intention .

SEM testing was completed on the data. In addition to the significant and insignificant relationships indicated by the SEM testing, to answer some of the specific research questions asked by this study one must review the distinct question factor loadings to get those answers. A full set of the factor loadings of survey questions asked regarding dark tourism and TPB constructs are in Table 1 . A visualization of all hypothesis testing results is in Table 5 as well as on Figure 1 .

It can be concluded from the findings of this research that dark experience has a positive relationship with attitudes regarding tourists visiting a dark tourism location, indicating that Hypothesis 1 was fully supported. Tourists seek specific characteristics when choosing to visit a dark tourism destination. Akin to findings from Bissell (2009) , the reasons for visiting: I want to try something new and out of the ordinary as well as I am fascinated with abnormal and bizarre events were strong. Alone these two variables do not constitute wanting to experience dark tourism but suggest a curiosity about dark tourism and a desire for new experiences ( Seaton and Lennon, 2004 ). Individuals answered favorably to all questions related to interest in experiencing paranormal activity. Although Sharpley (2005) suggested “fascination with death” as a potential motive for tourists to visit dark tourism destinations, questions specifically related to death (i.e., to witness the act of death and dying , to satisfy personal curiosity about how the victims died ) , reveal that fascination with death and dying was not a strong motivating factor for the tourists' who participated in this research study. The positive relationships of dark experience with attitudes ( H1 ) and subjective norm ( H2 ) , respectively, implies that tourists are seeking experiences that satisfy curiosity or they are seeking interaction with the paranormal. Tourists seek a fun and enjoyable tourist experience by visiting dark tourism destinations, and do not feel pressured by societal norms of their friends and family, which may prevent them from visiting dark tourism destinations.

The engaging entertainment dimension regarding both attitude ( H3 ) and subjective ( H4 ) was not supported in this study, which is interesting considering the questions in this dimension were developed to determine the importance of the tourists connecting with the information presented at the destination while still having an enjoyable experience.

Like Raine (2013) , this study considered the unique learning experience dimension to include individuals who are hobbyists and are typically visiting these destinations solely for educational purposes and to not engage with the destination as a dark tourism site. To present an alternative consideration to the construct of unique learning experience, Seaton (1996) determined that the more attached a person was to a destination, the less likely they would be fascinated with death, resulting in the tourists not viewing the dark tourism destination as being “dark”. This thought process may be a possibility of explanation for why the relationships were negative between unique learning experience and the TPB constructs, resulting in both Hypothesis 5 and 6 not being supported. Farmaki (2013) strengthens this argument by determining that many tourists visit museums for the purpose of education, but museums will incorporate the concept of death to enhance the tourist experience.

Results from this study also indicate that participants of this study were not traveling to dark tourism destinations for educational purposes. Additionally, results indicate that individuals who were perhaps traveling for the purposes of unique learning experience had negative feelings or experiences with subjective norms, lending to the belief that their family and friends were not supportive of their choice to visit a dark tourism destination.

Raine (2013) discovered a group of tourists she classified as sightseers and passive recreationalists. These tourists can be themed as “incidental” as they were likely not seeking a dark tourism destination related to death and burials, but instead were looking for a destination to escape from everyday life. These statements can easily be supported by this research study as Hypotheses 7 and 8 were both positively supported in relationship to casual interest and attitudes ( H7 ) and subjective norm ( H8 ). The questions asked in this study specifically relate to value of tours, special promotions, and enjoying time with friends and family.

Individuals were seeking attitudinal experiences through their visits to dark tourism destinations, supporting Hypothesis 9 . Unlike the results from Lam and Hsu (2004) , subjective norms do play a role in behavioral intentions. This study found that the influence of societal norms and pressures do influence tourists' intention to visit dark tourism destinations, lending to Hypothesis 10 not being supported as expected. Regarding perceived behavioral control, when tourists feel capable and in control of their tourism choices, it will positively impact their behavioral intention or likelihood of visiting a dark tourism destination, supporting Hypothesis 11 .

Practical implications

Practitioners working in tourism industries and communities of dark tourism destinations can greatly benefit from the results of this study. Managers of dark tourism destinations must realize that visitors are attracted to these locations for many different reasons ( Bissell, 2009 ) and not just for fascination of death or paranormal activity. While this research does not focus specifically on individual motivating factors that influence behavior to visit, overarching attributes were determined to influence behavioral intentions more than others. The significant positive relationships found in this study between dark experience, unique learning experience, and casual interest suggest dark tourism destination managers offer a variety of tours and services to visitors and should be sensitive in how they display or present information so it does not come across as being offensive to tourists in the event they have strong emotional ties to the destination or individual(s) who may have been a victim at the destination.

Due to the broad nature of this study and its data collection efforts, the dark tourism locations visited by participants varied greatly. It can be concluded from the data that the use of television and contemporary media featuring dark tourism locations does positively influence tourists' behavioral intention to visit. Variables related to dark tourism destinations featured on television shows were more strongly favored in relationship to the dark experience construct than engaging entertainment. This indicates that tourists are curious about what they have seen on television or mass media and want to experience similar. Managers of dark tourism destinations featured on television shows should effectively market their locations as such to increase interest and tourism traffic to their destination. If paranormal tours are not currently being offered this would be a recommendation (if applicable) to generate more tourism interest.

Additionally, due to the increased popularity and reliance on websites and social media platforms for information, practitioners should register their location on dark tourism websites and registries so more curious travelers can easily locate them. Utilizing TripAdvisor.com and other similar travel websites is another option for practitioners to generate tourism interest to their destination. Making information readily available and easy to locate for tourists will continue to strengthen the relationship between perceived behavioral control and behavioral intention. Additionally, considering societal norms had a positive relationship with dark tourism constructs within this study, practitioners could market their destination as being taboo to tourists wanting to satisfy their rebellious curiosity.

Limitations and future research

This study has several limitations. Since the data was collected using Qualtrics Panels, potential participants are asked to self-report and assess whether they are eligible dark tourists for this study, based on given definition of dark tourism. Such self-assessment may not always be precise. If adopting this survey method, future research may consider asking participations to provide the specific dark tourism destination type that they have visited in the past 24 months, to help further confirm their eligibility for study participation. It is also recommended that if time and resources permit, future research consider collecting data on-site at dark tourism destinations. Also, this research study did not take into consideration the type of dark tourism destination visited by the respondents. Dark tourism destinations vary in the levels of violence and death that are associated with them ( Seaton, 1996 ; Stone, 2006 ). Future research can investigate additional motivational factors of tourists to visit dark tourism destinations with varying levels of darkness associated to them.

Most of the previous studies are case studies with historical battlefields and concentration camps being the hot spot for tourist activity. It is important and yet lacking to explore the general pattern of the association between motivations and visit intentions to dark tourism sites in general. Ryan and Kohli (2006) suggested there are differences between dark tourism destinations created by natural disasters (e.g., earthquakes in Sichuan, China; Biran et al. , 2014 ) and those that were sites of death at the hand of man (e.g., Auschwitz concentration camp). Moreover, Zhang et al. (2016) were among the few that explored the associated between motivation and association, but only on college students at one specific site. Although this study is inclusive of different dark tourist groups and dark tourism sites, future research may consider factoring in such difference in dark tourism destinations while exploring dark tourist motivations and visit intensions.

Conclusions

This study serves as exploratory research examining the association between tourist motivations and visit intentions and paves the way for future research in dark tourism. This study contributes to the dark tourism literature by proposing a new theoretical framework linking and extending dark tourism motivation construct with the Planned Behavior Construct. Study results can also benefit practitioners in dark tourism sector.

ground zero tourism

Graphic representation of theoretical framework and hypothesis testing results

Factor loadings for dark tourism variables

Partial disaggregation parcel groupings of TPB variables

Demographic characteristics of survey participants

CFAs of nested models

Full-data set hypothesis testing results

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Further reading

Krisjanous , J. ( 2016 ), “ An exploratory multimodal discourse analysis of dark tourism websites: communicating issues around contested sites ”, Journal of Destination Marketing and Management , Vol. 5 No. 4 , pp. 341 - 350 , doi: 10.1016/j.jdmm.2016.07.005 .

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Dark Tourists: Profile, Practices, Motivations and Wellbeing

José magano.

1 Research Center in Business and Economics (CICEE), Universidade Autónoma de Lisboa, Rua Sta. Marta 47, 5.º Andar, 1150-293 Lisboa, Portugal

2 ISCET-Higher Institute of Business Sciences and Tourism, Rua de Cedofeita, 285, 4050-180 Porto, Portugal

José A. Fraiz-Brea

3 Department of Business Organization, Business Administration and Tourism Faculty, University of Vigo, 32004 Ourense, Spain

Ângela Leite

4 Center for Philosophical and Humanistic Studies, Faculty of Philosophy and Social Sciences, Portuguese Catholic University, Rua de Camões 60, 4710-362 Braga, Portugal

Associated Data

Datasets are available upon request to the authors.

This work aims to address whether knowing what dark tourism is (or not) impacts rumination on sadness, self-hatred, hostility, psychological vulnerability, and tourist wellbeing, as well as practices and motivations for dark tourism. A quantitative approach, based on a survey of 993 respondents, reveals that women and more educated participants know more about dark tourism; people who know what dark tourism is have visited more Holocaust museums, sites of human tragedy and natural disasters, concentration camps, and prisons; show more curiosity, need to learn and understand, and need to see morbid things. A model was found showing that gender, age, know/do not know dark tourism, and motivations (curiosity, the need to learn, the need to understand, and pleasure) explained 38.1% of a dark tourism practice index. Most findings also indicate that rumination on sadness, self-hatred, hostility, and psychological vulnerability are associated with darker practices. Greater wellbeing was not found in participants who knew in advance what dark tourism was. Interestingly, participants who visit tragic human sites present higher values in hostility and tourist wellbeing than those who do not. In summary, people who visit more dark places and score higher on negative personality characteristics have higher values of tourist wellbeing.

1. Introduction

Many people are increasingly looking for new and unique touristic experiences to satisfy a wide range of motivations. That has driven the segmentation and the emergence of increasingly specific typologies, such as dark tourism, that, in contrast with mass tourism, are characterized by a high degree of diversification and individualization. Dark tourism comprises visiting real or recreated places related with death, suffering, disgrace, or the macabre [ 1 , 2 ]. From the perspective of dark tourism places, it is important to understand what drives people to visit them to design satisfying experiences. We may think of death as an obvious motivation, often part of the site’s history, but it is not always the primary or explicitly recognized motivation for a visit. Sharpley and Stone [ 3 ] admitted that the field of motivation to visit dark tourism destinations remains an understudied area, although recent literature has provided an increasing number of empirical studies about the reasons for visiting those sites [ 4 , 5 ].

This research intends to contribute to the dark tourism literature by seeking to understand whether people know what dark tourism is and identify a differentiated sociodemographic, motivational, and tourist practice profile between people who know and do not know what dark tourism is. In addition, it aims to understand if dark tourists’ motivations for visiting dark tourism destinations explain their practices. The research approach relies on empirically exploring the motivations, practices, and sociodemographic characteristics of a sample of 933 people that participated in a survey held in Portugal.

The remainder of the text is organized as follows: firstly, a brief theoretical background is put forward, focused on the dark tourism concept and dark tourists’ motivations and practices; then, the quantitative study’s applied methods and obtained results are described; finally, the results are discussed, and conclusions and implications are drawn.

2. Theoretical Background

Despite the fact that some authors consider it one of the older forms of tourism, it has gained great popularity amongst academics from the 1990s onwards [ 3 ], confirmed by the significant volume of literature published ever since [ 4 , 5 , 6 ]. However, understanding the demand for this type of tourism persists as poorly defined and theoretically fragile [ 3 , 4 , 7 , 8 ]. For a long time, places that have been the scene of wars, disasters, deaths, and atrocities have always fascinated people, motivating them to travel [ 3 , 9 ]. Sharpley and Stone [ 3 ] often use the term dark tourism as the type of tourism that encompasses traveling to sites related to death, suffering, and macabre—a globally accepted definition. However, Tarlow [ 10 ] implies the phenomenon is complex by describing it as “visits to places where noteworthy historical tragedies or deaths have occurred that continue to impact our lives”, which raises the question about the inherent motives to consume dark tourism.

2.1. Dark Tourists and Their Motivation to Dark Tourism Consumption

Stone’s (2006) idea of dark tourism goes far beyond related attractions. From this standpoint, diverse well-visited tourist sites may become places of dark tourism due to their history linked with death—e.g., suicides in the Eiffel Tower, tombs in the pyramids of Egypt, the Valley of the Kings, and the Taj Mahal, funeral art at the Cairo Museum, and terrorist attacks in Ground Zero [ 11 ]. Ashworth and Isaac [ 12 ] also suggest that all tourist places have a greater or lesser potential of being perceived as “dark.” Accordingly, the same dark tourism place can evoke different experiences in different visitors (i.e., a site one visitor sees as “dark” may not be for another); thus, the authors argue that no site is intrinsically, automatically, and universally “dark,” as, even they may be labeled as dark, they are not always perceived as such by all visitors.

Walter [ 13 ] states that most dark tourism is not specifically motivated, comprising only parallel visits inserted in a trip of a wider reach. Nonetheless, the literature indicates that tourists who visit dark places are not a homogeneous group, and neither the factors inherent to the visitation are the same. Moreover, the “darker” motivation can undertake distinctive levels of intensity. Consequently, in addition to the fascination and interest in death [ 12 , 14 , 15 ], the visit to this type of place is also motivated by personal, cultural, and psychological reasons [ 4 ] or driven by entertainment purposes [ 7 , 16 ].

The literature indicates numerous reasons to visit dark tourism sites: educational experience, desire to learn and understand past events, and historical interest [ 7 , 17 , 18 , 19 , 20 ], as self-discovery purposes [ 17 ], identity [ 7 ], memory, remembrance, celebration, nostalgia, empathy, contemplation, and homage [ 10 , 17 , 20 ], curiosity [ 17 , 19 , 20 , 21 ], the search for novelty, authenticity, and adventure [ 2 , 20 ], convenience when visiting other places [ 19 ], and also status, prestige, affirmation, and recognition that these visits provide [ 22 ]. To a lesser extent, the literature also mentions religious and pilgrimage reasons, feelings of guilt, a search for social responsibility, or heritage experience.

The desire to learn and understand stands out as a motive associated with sites of death and/or heritage. Whereas some visitors exhibit a considerable need for emotional experience and connection to their heritage, engaging, as Slade puts it [ 23 ], in a “profound heritage experience”, and emotionally to the “dark” space influence [ 24 ], other visitors may be knowledge-seekers, who are more interested in a knowledge-enriching experience [ 25 ] than an emotional one and look for gaining a deeper understanding. Isaac et al. [ 20 ] found that memory, gaining knowledge and awareness, and exclusivity were important motivations for dark tourists; also, “(…), consuming dark tourism may allow the individual a sense of meaning and understanding of past disaster and macabre events that have perturbed life projects” [ 2 ]. Tourists’ interest in places associated with death and tragedy may also be related to educational goals [ 9 ].

Curiosity and the need to learn and understand are entwined. Dark tourism develops curiosity and satisfies the desire for knowledge of past suffering and pain [ 26 ]. Ashworth (2004) and Ashworth and Hartmann [ 27 ] suggested three main reasons for visiting dark sites: curiosity about the unusual, attraction to horror, and a desire for empathy or identification with the victims of atrocity. Yan, Zhang, Zhang, Lu and Guo [ 24 ] refer to the curious type of dark tourist who engages cognitively by learning about the issue. From another perspective, dark tourists may feel motivated by morbid tourism [ 28 ] and show interest in specific macabre exhibitions and museums [ 29 ] and fascination with evil [ 30 ], given the morbid nature of dark tourism [ 31 ]. Other authors present yet other motives: secular pilgrimage; a desire for inner purification; schadenfreude or malicious joy; “ghoulish titillation”; a search for the otherness of death; an interest in personal genealogy and family history; a search for “authentic” places in a commodified world; and a desire to encounter the pure/impure sacred [ 18 ]. Iliev [ 4 ] concludes that although tourists visit places related to death, they may not necessarily be considered dark tourists; as already acknowledged, those sites may not be experienced as “dark” by each visitor. It is, therefore, imperative that the so-called dark tourists are considered as such based on their experience.

2.2. Dark Tourist Personality

Some authors who study dark tourism have tried to relate dark tourist practice with personality characteristics, namely with the dark triad—psychoticism, narcissism, and Machiavellianism [ 16 , 32 , 33 , 34 ]. However, the nature of dark tourism, especially that related to the Holocaust, can be so complex that the personality characteristics that motivate it may be less central, so we decided to study the following characteristics: rumination in sadness, self-hatred, hostility, and psychological vulnerability.

Rumination about sadness includes “repetitive thoughts concerning one’s present distress and the circumstances surrounding the sadness” [ 35 ]. These thoughts are related to the nature of one’s negative affect, are not goal-directed nor lead to plans for solutional action [ 36 ], and are not socially shared while the rumination occurs. Thus, rumination on sadness presents a negative content, “does not facilitate problem resolution, is a solitary activity, and is intrusive if the person is pursuing either self-or situationally imposed task-oriented goals” [ 35 ].

Nolen-Hoeksema and Morrow’s [ 36 ] measure of rumination focuses on ideation, contrary to expression or disclosure, but it also includes disclosing feelings to others and emotional expressiveness as components of rumination. According to Nolen-Hoeksema and Morrow [ 36 ], ruminative responses are different from structured problem-solving because people only think or talk about how “unmotivated, sad, and lethargic they feel” (p. 569). Despite that, Nolen-Hoeksema and Morrow’s [ 36 ] stated that ruminative responses include telling others how badly one feels. Although rumination has negative consequences, disclosure may have positive effects [ 37 ]; also, some forms of emotional expressiveness, a component of disclosure, seem beneficial [ 38 ].

Self-hatred is an “enduring dysfunctional and destructive self-evaluation, characterized by attributions of undesirable and defective qualities, and failure to meet perceived standards and values leading to feelings of inadequacy, incompetency, and worthlessness” [ 39 ]. High self-hatred is related to low self-esteem, shame, self-blame or guilt, and a mental state of agitation, raising an experience of psychological and emotional turmoil [ 39 ].

According to Derogatis and Melisaratos [ 40 ], hostility captures thoughts, feelings, and actions associated with hostile behavior. Although the hostility scale measures perceived levels of expressed hostility rather than actual levels of outwardly expressed hostility, the hostility scale is significantly associated with anger [ 41 ], and high anger is related to outward, uncontrolled, and negative expressions of anger [ 42 ].

Psychological vulnerability is the “individual’s capacity to deal with mechanisms of maintaining emotional strength, in case of a pessimistic point of view, due to the lack of social support” [ 43 ]. Psychological vulnerability is a pattern of cognitive beliefs translating to “a dependence on achievement or external sources of affirmation for one’s sense of self-worth” [ 44 ]. Psychological vulnerability is negatively associated with positive affect, self-efficacy, and social support and positively associated with negative affect, perceived powerlessness, and maladaptive coping behavior [ 43 , 44 ]. Dark tourists are subjects situated in emotionally sensitive spaces [ 45 ] that can trigger their psychological vulnerability.

2.3. Research Questions

Although research on dark tourism has increased in recent years, there are not enough studies exploring if people’s knowledge of this phenomenon and their personality traits lead to distinctive dark tourists’ motivations and behaviors. Taking into account the aforementioned motivations to visit dark tourism places, the present study intends to empirically explore if dark tourists’ personality characteristics and sociodemographic variables impact such motivations and dark tourists’ practices and wellbeing (the latter, measured as a dark tourism practice index, given the diversity of known dark tourism practices). Specifically, our research questions are: Do rumination on sadness, self-hatred, hostility, and psychological vulnerability explain the practices and motivations for dark tourism and thus explain tourist wellbeing? Does knowing what dark tourism is (or not) impact rumination on sadness, self-hatred, hostility, and psychological vulnerability, as well as practices and motivations for dark tourism and tourist wellbeing?

3. Materials and Methods

Given the research questions, the aims of the present study are as follows: (1) to find the sociodemographic differences in touristic practices and motivations for dark tourism according to two groups (those who knew what dark tourism is and those who did not know); (2) to assess the fit of the rumination on the sadness scale, self-hatred scale, hostility scale, psychological vulnerability scale, and tourism wellbeing scale; (3) to determine the differences in rumination on sadness, self-hatred, hostility, psychological vulnerability, and tourism wellbeing according to two groups (those who knew what dark tourism is and those who didn’t know); (4) to find the differences in rumination on sadness, self-hatred, hostility, psychological vulnerability, and tourism wellbeing according to practices and motivations for dark tourism; and (5) to determine variables that contribute to the dark tourism practice index. Accordingly, we hypothesize:

Participants who know what dark tourism is are younger and have more education than those who do not.

Participants who know what dark tourism is are more motivated and visit more places associated with dark tourism than those who do not.

All measures show a good fit for the sample.

Differences in rumination on sadness, self-hatred, hostility, psychological vulnerability, and tourism wellbeing according to two groups (those who knew what dark tourism is and those who did not know) will be found.

Differences in rumination on sadness, self-hatred, hostility, psychological vulnerability, and tourism wellbeing according to practices and motivations for dark tourism will be found.

Gender, age, to know/know not dark tourism, and the motivations of curiosity, need to learn, need to understand, and pleasure will contribute to explaining dark tourism practice.

3.1. Procedures

All procedures followed the Declaration of Helsinki and later amendments or comparable ethical standards. The investigation protocol included informed consent, and confidentiality and anonymity of the data were guaranteed. The research protocol was applied in person to a random sample of participants between 18 October and 17 December 2021. The participants were informed about the study’s purpose and were ensured confidentiality and anonymity of the data; they also signed informed consent. The inclusion criteria consisted of being over 18 years old, Portuguese, and having touristic experiences. The respondents were approached by two researchers and five MSc students on the University’s campuses and within their informal networks, with the questionnaire being self-administered.

3.2. Instruments

The instruments that were not validated for the Portuguese population—the Rumination on Sadness Scale (RSS) and the Self-Hatred Scale (SHS)—were first translated from English to Portuguese by two bilingual translators, one from and another not from the field of psychology. Then, a third bilingual translator from the field of psychology provided a reconciliation of the two translations. Next, a native English speaker not from the psychology field independently performed the reconciled version’s back-translation. Finally, the first translator reviewed the back-translated version of the scale and compared it with the original English version to ensure linguistic and cultural equivalence consistency.

  • Sociodemographic questionnaire

The sociodemographic questionnaire included questions related to gender (feminine—0; masculine—1), age, education (no education–0; primary education—1; secondary education—2; higher education—3), marital status (no relationship-single, divorced, separated, widowed–0; in a relationship-boyfriends, married, de facto union—1), and employment status (inactive—unemployed, retired, on sick leave–0; active-student, employee, housewife, caregivers—1).

  • Questionnaire about dark tourism’s practices

The questionnaire on dark tourism practices includes a question about knowledge of dark tourism (or not). In addition, it also asked participants about their tourist practices related to dark tourism (Have you ever visited…? cemeteries; holocaust museums; sites of human tragedy; concentration camps; prisons; sites of war; sites of natural disasters; stop to see accidents). All these questions are answered dichotomously (no—0; yes—1).

  • Questionnaire about dark tourism´s motivations

This questionnaire includes the presentation of several reasons to visit a dark place: curiosity, the need to learn, the need to see, the need to understand, pleasure, and the need to see morbid things. All these questions are answered dichotomously (no—0; yes—1).

  • Rumination on Sadness Scale (RSS)

The Rumination on Sadness Scale, an individual-difference measure of rumination on sadness, was developed by Conway et al. [ 35 ] as an alternative to the Ruminative Responses Scale of the Response Styles Questionnaire (RRRSQ; [ 36 ]). It is a unifactorial scale with 13 items. Higher ratings indicate higher levels of rumination on sadness. Cronbach’s alpha, the internal reliability coefficient, was 0.91 in the original version. Since there is no Portuguese version of this scale, it will be validated in this study.

  • Self-Hatred Scale (SHS)

The Self-Hatred Scale was developed by Turnell et al. [ 39 ] to assess individuals’ levels of self-hatred. Since self-hatred is a significant predictor of suicidal ideation, this scale has the potential to be helpful in suicide risk assessment. Higher ratings indicate higher levels of self-hatred. Cronbach’s alpha was 0.95 in the original version. There is no Portuguese version of this scale, so it will also be validated in this study.

  • BSI Hostility Scale (HSS)

BSI Hostility Scale (HS) is a subscale of the Brief Symptoms Inventory [BSI; [ 40 ]], whose Portuguese version is from Canavarro [ 46 ]. BSI is a 53-item measure to identify self-reported clinically relevant psychological symptoms in adolescents and adults. The BSI covers nine symptom dimensions: Somatization, Obsession-Compulsion, Interpersonal Sensitivity, Depression, Anxiety, Hostility, Phobic Anxiety, Paranoid Ideation, and Psychoticism; and three global indices of distress: Global Severity Index, Positive Symptom Distress Index, and Positive Symptom Total. The Hostility subscale includes five items, and higher ratings indicate higher levels of hostility. In the original version, the alpha coefficients for the nine dimensions of the scale ranged from 0.64 in the Psychoticism dimension to 0.81 in the Somatization dimension. In the Portuguese version, the alpha coefficients ranged from 0.71 in the Psychoticism dimension to 0.85 in the Depression dimension.

  • Psychological Vulnerability Scale (PVS)

The Psychological Vulnerability Scale (PVS) was designed to obtain information about maladaptive cognitive patterns, such as dependence, perfectionism, need for external sources of approval, and generalized negative attributions. The PVS is a six-item scale with higher scores indicating greater psychological vulnerability. In the original version [ 44 ], Cronbach’s α coefficient ranged from 0.71 to 0.87 for different samples; in the Portuguese version [ 47 ], Cronbach’s α coefficient was 0.73.

  • Tourism Wellbeing Scale (TWS)

The Tourism Wellbeing Scale (TWS) was developed by [ 48 ] Garcês et al. (2018 [ 49 ]); it aims to evaluate tourism wellbeing in each destination, having been built from positive psychology variables, namely, wellbeing, creativity, optimism, and spirituality. It is a unifactorial scale with eight items. Higher ratings indicate higher levels of tourism wellbeing. Cronbach’s alpha was 0.97 in the original version.

3.3. Data Analysis

Prior to analysis, the normality of items was examined by skewness (SI) and kurtosis (KI) indexes; absolute values of SI less than 3 and KI less than 10 indicate a normal distribution of the data. [ 50 ]. All the instruments were subject to a confirmatory factor analysis (CFA) procedure with maximum likelihood estimation (MLE). The model fit evaluation was based on test statistics and approximate fit indexes, following the thresholds presented in Kline [ 50 ]. Thus, a non-significant model chi-square statistic, χ 2 , states that the model fits the data acceptably in the population; the higher the probability related to χ 2 , the closer the fit to the perfect fit. A value of the parsimony-corrected index Steiger–Lind root mean square error of approximation (RMSEA) close to 0 represents a good fit; RMSEA ≤ 0.05 may indicate a good fit, but the upper bound of the 90% confidence interval exceeding 0.10 may indicate poor fit; also, this test should be non-significant at the 0.05 level. Values of incremental fit index (IFI), Tucker–Lewis index (TLI), and the Bentler incremental comparative fit index (CFI), close to 1 (0.95 or better), are indicators of best fit; also, the standardized root mean square residual (SRMR), a statistic related to the correlation residuals (SRMR over 0.10 suggests fit problems) was used; the smallest the values, the most parsimonious is the model.

Besides goodness-of-fit index evaluation, model re-specification involved analyzing path estimates, standardized residuals of items, and modification indices for all non-estimated parameters. The modifications indices (MI) provide information about potential cross-loadings and error term correlations not specified in the model and the expected change in the chi-square value for each fixed parameter if it were to be freed. Only modifications theoretically meaningful and MI > 11 were considered. Finally, Cronbach’s alpha coefficients were calculated to ascertain the model’s reliability.

Group differences were analyzed. The independent t-test was applied to compare the means of the two groups. In addition, chi-squared was used to compare distributions’ differences and Mann–Whitney test to compare ordinal data. Three measures of the effect size, Cohen’s d, the eta squared, phi, and rank biserial correlation were used according to the variables’ measurement level; interpretation followed Cohen’s [ 51 ] guidelines; the statistical significance level was set at 0.05. Statistical analysis was performed using SPSS version 28 and AMOS version 28.

The sample includes 993 participants, mainly female, in a romantic relationship, with secondary or university education, and active; the mean age is around 31 years. Statistically significant differences were found concerning age and education between the sample that had already heard about dark tourism and knew what it was and the sample that had not yet heard about it. Participants who had heard about dark tourism were significantly younger and more educated than those who had not ( Table 1 ).

Sample sociodemographic characteristics.

Notes: N = frequencies; % = percentage; M = mean; SD = standard deviation; χ 2 = qui-squared test; Φ = Phi size effect; t = t -test; Cohen’s d = size effect; p = p -value. In bold: statistically significant values.

Concerning the total sample and dark tourism practices, most people have visited cemeteries, and about a third of the sample stopped to see accidents. On the other hand, about a quarter of the sample already had other practices, except for a visit to concentration camps, which was only carried out by about 14% of the total sample. The same trend remains in the sample that has not yet heard about dark tourism and the sample that has. However, there are statistically significant differences between these two samples regarding practices related to dark tourism, being that the sample that has already heard about dark tourism visits many more Holocaust museums, sites of human tragedy, concentration camps, prisons, and sites of natural disasters than the sample that has not yet heard about dark tourism ( Table 2 ).

Dark tourism practices.

Notes: N = frequencies; % = percentage; χ 2 = qui-squared test; Φ = Phi size effect; p = p -value. In bold: statistically significant values.

As for the reasons behind the desire to visit dark places, curiosity stands out in the total sample, with the least chosen reason being the need to see morbid things. The same trend can be seen in the two subsamples. However, there are statistically significant differences between these two samples regarding motives to visit dark places, being that the sample that has already heard about dark tourism presents higher values in the motives related to curiosity, the need to learn and understand, and the need to see morbid things than the sample that has not yet heard about dark tourism ( Table 3 ).

Dark tourism motives.

Table 4 shows the descriptive statistics related to the items of the instruments used in this study: the rumination on sadness, tourism wellbeing, self-hatred, hostility, and psychological vulnerability. The skewness and kurtosis values are all within the normative values, ensuring the normality of the distribution, except for item SHS3 whose values are slightly above the recommended one.

Items’ frequencies.

A confirmatory factorial analysis of the rumination on sadness scale was carried out to confirm the authors’ model [χ 2 (46) = 4.121; CFI = 0.977; TLI = 0.961; IFI = 0.977; RMSEA = 0.056; PCLOSE = 0.107: SMRM = 0.028]; however, to achieve this model fit, some correlations between errors were established ( Figure 1 ).

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Model fit of Rumination on Sadness Scale.

Confirmatory factorial analysis of the self-hatred scale [χ 2 (11) = 5.118; CFI = 0.992; TLI = 0.984; IFI = 0.992; RMSEA = 0.064; PCLOSE = 0.069: SMRM = 0.015] ( Figure 2 ), hostility scale [χ 2 (2) = 4.216; CFI = 0.995; TLI = 0.976; IFI = 0.995; RMSEA = 0.057; PCLOSE = 0.317: SMRM = 0.012] ( Figure 3 ), psychological vulnerability scale [χ 2 (7) = 2.886; CFI = 0.992; TLI = 0.983; IFI = 0.992; RMSEA = 0.044; PCLOSE = 0.644; SMRM = 0.018] ( Figure 4 ), and tourism wellbeing scale [χ 2 (16) = 3.787; CFI = 0.979; TLI = 0.964; IFI = 0.980; RMSEA = 0.053; PCLOSE = 0.339: SMRM = 0.029] ( Figure 5 ) were carried out to assess the models’ adjustments. Despite finding good fits for all models, some correlations between errors were established to achieve such fits. Thus, hypothesis H3 is confirmed.

An external file that holds a picture, illustration, etc.
Object name is ijerph-19-12100-g002.jpg

Model fit of Self-hatred Scale.

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Model fit of Hostility Scale.

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Model fit of Psychological Vulnerability Scale.

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Model fit of Tourism Wellbeing Scale.

There are no differences in the values of rumination on sadness, self-hatred, hostility, psychological vulnerability, and tourism wellbeing concerning knowing what dark tourism is or not ( Table 5 ).

Rumination on sadness (RSS), self-hatred (SHS), hostility (HSS), psychological vulnerability (PVS), and tourism wellbeing (TWBS) frequencies and differences between those who know dark tourism and those who do not.

Notes: α = Cronbach’s alpha; M = mean; SD = standard deviation; MR–mean rank; U = Mann–Whitney test; p = p -value; r = rank-biserial correlation.

Differences were assessed regarding the values of rumination on sadness, self-hatred, hostility, psychological vulnerability, and tourism wellbeing according to dark tourism practices. Being that only statistically significant results are presented, it was found that participants who visit cemeteries have significantly lower values of self-hatred and psychological vulnerability than participants who report not visiting cemeteries ( Table 6 ). Furthermore, those who visit tragic human sites present higher values in hostility and tourism wellbeing than those who do not. Those who visit sites of war present higher values in self-hatred than those who did not. Those who visit site of natural tragedies also present higher values in hostility and tourism wellbeing. Lastly, those who stop to see accidents present higher values in rumination on sadness, self-hatred, hostility, psychological vulnerability, and tourism wellbeing than those who do not stop ( Table 6 ).

Rumination on sadness (RSS), self-hatred (SHS), hostility (HSS), psychological vulnerability (PVS) and tourism wellbeing (TWBS) frequencies and differences according to dark tourism practices.

Notes: α = Cronbach’s alpha; M = mean; SD = standard deviation; MR–mean rank; U = Mann–Whitney test; p = p -value; r = rank-biserial correlation. In bold: statistically significant values.

Differences were also assessed concerning the values of rumination on sadness, self-hatred, hostility, psychological vulnerability, and tourism wellbeing according to dark tourism motives. Those participants who identified curiosity, need to see, and need to understand as reasons to visit dark places in the context of tourism presented higher values in rumination on sadness, self-hatred, hostility, psychological vulnerability, and tourism wellbeing than those who did not identify curiosity as a motive ( Table 7 ). Concerning the motive “need to learn”, it was found to be a statistically significant difference in tourism wellbeing, being that those who identified the need to learn as a motive to visit dark places in the context of tourism present higher values in tourism wellbeing and self-hatred than those who did not. Those participants who identified the need to see as a reason to visit dark places in the context of tourism presented higher values in rumination on sadness, self-hatred, hostility, and psychological vulnerability than those who did not identify the need to see as a motive ( Table 7 ). Those participants who recognized the need to understand as a reason to visit dark places in the context of tourism present higher values in rumination on sadness, hostility, psychological vulnerability, and tourism wellbeing than those who did not identify the need to understand as a motive ( Table 7 ). Concerning the motive “pleasure”, it was found a statistically significant difference in tourism wellbeing; those who recognized pleasure as a motive to visit dark places presented higher values in tourism wellbeing than those who did not. Lastly, those participants who identified the need to see morbid things as a reason to visit dark places presented higher values in rumination on sadness, self-hatred, hostility, and psychological vulnerability than those who did not identify the need to see morbid things as a motive ( Table 7 ).

Rumination on sadness (RSS), self-hatred (SHS), hostility (HSS), psychological vulnerability (PVS), and tourism wellbeing (TWBS) frequencies and differences according to dark tourism motives.

After creating a new variable, an index about practices related to dark tourism, based on the individual items, we carried out a multiple linear regression in which the dependent variable is the index, and the independent variables are the motivations, with the intent to find the variables that explain the touristic practice. It was found that gender, age, know/know not dark tourism, and motives (curiosity, need to learn, need to understand, and pleasure) explain 38% of the touristic practice ( Table 8 ).

Variables that contribute to the dark tourism practice index.

Notes: R 2 = R squared; R 2 Adj. = R squared adjusted; B = unstandardized regression coefficients; EP B = unstandardized error of B; β = standardized regression coefficients; ** p < 0.001.

5. Discussion

The aims of the present study were to find the sociodemographic differences in touristic practices and motivations for dark tourism according to two groups (those who knew what dark tourism is and those who did not know); to determine the differences in rumination on sadness, self-hatred, hostility, psychological vulnerability, and tourism wellbeing according to two groups; to find the differences in rumination on sadness, self-hatred, hostility, psychological vulnerability, and tourism wellbeing according to practices and motivations for dark tourism; and, at last, to determine variables that contribute to a dark tourism practice index. To this end, we carried out a cross-sectional study that included questionnaires related to sociodemographic aspects, motivations to visit dark tourism places, practices of dark tourism, the rumination on the sadness scale, the self-hatred scale, the hostility scale, the psychological vulnerability scale, and the tourism wellbeing scale.

Concerning the participants’ profiles, those who had heard about dark tourism were significantly younger and more educated than those who had not. These results confirm hypothesis H1. These results corroborate those of Millán, et al. [ 52 ] who found a profile of dark tourists in Cordoba between 26 and 40 years old and having university studies. Dark tourism is a niche market [ 53 ] and also is itself a trend [ 54 ], and young people are more available and attentive to new trends [ 55 ]. In addition, more educated people seek more information and have superior technological skills [ 56 ]. Significant differences between the two samples regarding practices related to dark tourism were found, being that the sample that has already heard about dark tourism visits much more Holocaust museums, sites of human tragedy, concentration camps, prisons, and sites of natural disasters than the sample that has not yet heard about dark tourism. These results confirm hypothesis H2. According to Iliev [ 4 ], “if tourists do not experience a site as dark, then they cannot be called dark tourists”, so the author proposed a more apparent distinction of the “dark tourists” based on experience. Ashworth and Isaac (2015) also stated that any tourist site has a greater or lesser potential of being perceived as “dark.” Besides, “darkness cannot be viewed as an objective fact because it is subjectively and socially constructed since (different) people in various (cultural or social) contexts understand and experience dark tourism in different ways” [ 57 ]. In fact, we may ask “who makes the association of ‘darkness’ to a place? Is the label ‘dark tourism’ applied by those offering (and commoditizing) the visitor experience? Alternatively, is any “dark” significance to be evaluated and decided upon by the tourists themselves?” [ 58 ]. “Dark tourism consumption can no longer be derived as an ordinary activity where humans might engage in for “fun”, but rather as part of a quest for a deeper experience, especially in our inherent fear of death” [ 4 ].

The subsample that has already heard about dark tourism presents higher values in the curiosity, the need to learn and understand, and the need to see morbid things motives than the sample that has not yet heard about dark tourism. These results also confirm hypothesis H2. In fact, dark tourists are very interested in understanding historical events; they are psychologically moved by the need to be in contact with authentic experiences by looking at the other’s death as if it were their own death [ 59 ]. One of the motivations that drive dark tourists is the possibility of re-creating the same emotions victims experienced, followed by the authenticity issue [ 60 ]. “Many dark tourists are motivated by the desire and interest in cultural heritage, learning, education, understanding about what happened at the dark site” [ 4 ].

There are no differences in the values of rumination on sadness, self-hatred, hostility, psychological vulnerability, and tourism wellbeing concerning knowing what dark tourism is or not. Therefore, hypothesis H4 cannot be confirmed. These results apparently seem to contradict the relationship between the dark triad of the personality (narcissism, Machiavellianism, and psychopathy) and the practice of dark tourism [ 16 , 32 , 33 , 34 ]. That relationship, studied by those authors, reflects the practice of dark tourism and not the knowledge about it (which is the subject of our study), although there is hardly any knowledge without practice. Concerning tourism wellbeing, these results may question Kidron [ 61 ] who said that dark tourism generates wellbeing and thus assume that dark tourists show wellbeing despite dark practices. However, our results do not show greater wellbeing in the participants who knew in advance what dark tourism was in relation to the others.

Participants who visit cemeteries have significantly lower values of self-hatred and psychological vulnerability than participants who report not visiting cemeteries. Visiting a cemetery can fulfill different functions, such as visiting a dark place or the social and cultural function of honoring the dead. Probably, our results reflect this last function to the detriment of the first and this conformity to cultural and social practices is in accordance with lower values of psychopathology [ 62 ], namely rumination on sadness, self-hatred, hostility, and psychological vulnerability. This result partially confirms hypothesis 5.

Those who visit sites of war present higher levels of self-hatred than those who did not. Furthermore, those who visit natural tragedies sites present higher values in hostility and tourism wellbeing than those who do not. This result reflects the relationship of this tourist practice with the above-mentioned dark triad [ 16 , 32 , 33 , 34 ] and is in line with Kidron [ 61 ], who suggested wellbeing in dark tourists. At last, those who stop to see accidents present higher values in rumination on sadness, self-hatred, hostility, psychological vulnerability, and tourism wellbeing than those who do not stop. Again, this result reveals the relationship between psychopathology and tourist wellbeing that needs to be further explained, although some authors suggest that psychopathology leads to less tourism wellbeing [ 63 ]. This result partially confirms hypothesis 5.

Participants who identified curiosity as a reason to visit dark places in the context of tourism presented higher values in rumination on sadness, self-hatred, hostility, psychological vulnerability, and tourism wellbeing than those who did not identify curiosity as a motive. Curiosity has been a central reason pointed out in the literature for tourism in general [ 64 ] and, specifically, for dark tourism [ 15 , 17 , 19 , 20 , 21 , 65 , 66 ]. Curiosity is a complex construct, which can be seen as something positive, but it can also contain darker aspects of the personality, namely morbid curiosity, and this fact explains its relationship with, on the one hand, wellbeing, and, on the other hand, with rumination on sadness, self-hatred, hostility, and psychological vulnerability. This result partially confirms hypothesis 5.

The participants who identified the need to learn, the need to understand as motives to visit dark places in the context of tourism present higher values in tourism wellbeing and self-hatred than those who did not. The need to learn and understand are also central reasons for tourism in general and their relationship with wellbeing does not seem specific to dark tourism [ 67 ]. This result partially confirms hypothesis 5.

The participants who identified the need to see as a reason to visit dark places in the context of tourism presented higher values in rumination on sadness, self-hatred, hostility, psychological vulnerability, and tourism wellbeing. This result partially confirms hypothesis 5. Similarly to the need to learn, the need to see correlates with wellbeing but with psychopathology. Perhaps this need to learn motivation is correlated with the touristic practice of seeing morbid things [ 68 ].

The participants who recognized pleasure as a motive to visit dark places presented higher values in tourism wellbeing than those who did not. This result partially confirms hypothesis 5. Dark tourism conforms with the pleasure of tourism in general (Yanjun et al., 2015); wellbeing derives from the emotional experience of dark tourism as a motor for transforming the self [ 69 ].

The participants who identified the need to see morbid things as a drive to visit dark places presented higher values in rumination on sadness, self-hatred, hostility, and psychological vulnerability. The need to see morbid things may be a specific motivation for dark tourism [ 1 , 70 ] and not tourism in general. To that extent, the relationship between this motivation and rumination on sadness, self-hatred, hostility, and psychological vulnerability is justified. This result partially confirms Hypothesis 5.

The reasons to visit dark places-curiosity, the need to see, the need to understand, and pleasure are positively and significantly correlated with all places associated with dark tourism. Gender, age, know/know not dark tourism, and motives (curiosity, the need to learn, the need to understand, and pleasure) explained 38.1% of the practice index variance, thus confirming H6. These results mean that motivations to visit dark places are associated with the touristic activity itself and may contradict those of Buda [ 71 ], that claims more emotional and psychoanalytical explorations through the concepts of the death drive [ 71 ], desire [ 72 ], and unconsciousness and voyeurism [ 73 ]. In fact, dark tourists are not altruistic persons [ 14 , 60 ]. Moreover, Jovanovic, Mijatov, and Šuligoj [ 32 ] found that Machiavellianism was related to the preference for dark exhibitions, psychopathy to the preference for visiting conflict/battle sites, and sadism was negatively related to the preference for fun factories and dark tourism sites. However, the “darker” motivation may present different levels of intensity; besides the fascination and interest in death [ 15 ], these visits are also motivated by personal, cultural, and psychological reasons [ 4 ] and/or by entertainment purposes such as entertainment-based museums of torture [ 7 , 16 ]. One of the most curious outcomes of this study is the association of motivations to visit dark tourist sites and self-hatred; the fact that the authors have not found any study that could explain such a result suggests this association exists in the context of dark tourism and not of tourism in general. The dark nature of this type of tourism can be attractive to tourists with less positive personality traits such as self-hatred.

6. Conclusions

The results of this study add new knowledge to this area of expertise as it allows us to understand the association between motivations and practices related to dark tourism. This study also identified the main motivations to visit dark places-curiosity, the need to see, the need to understand, and pleasure, being, interestingly, all internal motivations and, thus, contradicting the literature that, in addition to these motivations, also identifies external motivations. Most findings also indicate that the rumination on sadness, self-hatred, hostility, and psychological vulnerability personality dimensions are associated with dark practices (e.g., the need to see morbid things). Lastly, people who visit more dark places and score higher on negative personality characteristics have higher values of tourism wellbeing. These findings are in line with the literature, which suggests that dark tourism generates negative and positive wellbeing (or even ambivalence). As such, dark tourists, even presenting negative personality characteristics, and also because of them, show tourism wellbeing in their practices and motivations.

The fact that this study was held in a specific sample in Portugal may be considered a limitation; future lines of research could extend it to other countries and age segments.

Funding Statement

This research received no external funding.

Author Contributions

Conceptualization, J.M., J.A.F.-B. and Â.L.; methodology, J.M.; formal analysis, J.M. and Â.L.; writing—original draft preparation, J.M.; writing—review and editing, J.M., J.A.F.-B. and Â.L. All authors have read and agreed to the published version of the manuscript.

Institutional Review Board Statement

Ethical review and approval were waived for this study, as no medical research involving human subjects has been carried out, including research on identifiable human material and data, as indicated by the terms of the Declaration of Helsinki.

Informed Consent Statement

Informed consent was obtained from all subjects involved in the study.

Data Availability Statement

Conflicts of interest.

The authors declare no conflict of interest.

Publisher’s Note: MDPI stays neutral with regard to jurisdictional claims in published maps and institutional affiliations.

6 years to the Global Goals – here's how tourism can help get us there

A view from the benches on a summer day at Park Güell in Barcelona, Spain: Inclusive governance and community engagement in tourism planning and management can aid sustainable development goals.

Inclusive governance and community engagement in tourism planning and management can aid sustainable development goals. Image:  Unsplash/D Jonez

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A hand holding a looking glass by a lake

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  • Tourism is a significant economic force that has returned close to pre-pandemic figures, with 1.3 billion international travellers and tourism exports valued at approximately $1.6 trillion in 2023.
  • The tourism sector must adopt sustainable practices in response to climate change, biodiversity loss and pollution.
  • Inclusive governance and community engagement in tourism planning and management are key to ensuring the sector’s support to local identity, rights and well-being.

With mounting challenges to our societies – conflict, geopolitical tension, climate change and rising inequality – we should look to the 17 Sustainable Development Goals (SDGs) and their promise of a shared blueprint for peace, prosperity, people and planet by 2030. However, as UN Secretary General Antonio Guterres reminds us , “that promise is in peril” with the impact of the COVID-19 pandemic having stalled three decades of steady progress.

Tourism can help deliver a better future, and with less than six years to go, it must unleash its full power to achieve this.

Have you read?

Turning tourism into development: mitigating risks and leveraging heritage assets, what is travel and tourism’s role in future global prosperity, how travel and tourism can reach net zero, tourism’s economic boon.

International tourists reached 88% of pre-pandemic levels in 2023. Around 1.3 billion tourists travelled internationally, with total tourism exports of $1.6 trillion, almost 95% of the $1.7 trillion recorded pre-pandemic. Preliminary estimates indicate that tourism's direct gross domestic product (GDP) reached $3.3 trillion, the same as 2019, as per our World Tourism Barometer .

Yet, persisting inflation, high interest rates, volatile oil prices and disruptions to trade could impact the pace of recovery. Uncertainty derived from ongoing Russian aggression against Ukraine, the Israel-Hamas conflict and growing tensions in the Middle East, alongside other mounting geopolitical tensions, may also weigh on traveller confidence.

Results from the World Economic Forum’s latest Travel & Tourism Development Index reflect the impact of some of these challenges on the sector’s recovery and travel and tourism’s potential to address many of the world’s growing environmental, social and economic problems.

Therefore, as the sector returns, it remains our responsibility to ensure that this is a sustainable, inclusive and resilient recovery.

The climate imperative

Climate change, pollution and biodiversity loss are making extreme weather events increasingly challenging for destinations and communities worldwide. The tourism sector is simultaneously highly vulnerable to climate change and a contributor to harmful greenhouse gas emissions.

Accelerating climate action in tourism is critical for the sector’s and host communities’ resilience. We are taking responsibility but more needs to be done to reduce plastics, curb food waste, protect and restore biodiversity, and reduce emissions as the demand for travel grows.

The framework proposed by the Glasgow Declaration on Climate Action in Tourism is catalyzing the development and implementation of climate action plans, guided by and aligned to five pathways (measure, decarbonize, regenerate, collaborate and finance). It’s a clear plan to enable the transition towards low carbon and regenerative tourism operations for resilience. Over 850 signatories from 90 countries are involved in innovating solutions, creating resources and connecting across supply chains, destinations and communities.

Leaving no-one behind

Tourism can be a powerful tool to fight inequality, within and between countries but only so long as we also address diversity, equity and inclusion in the sector, provide decent jobs and ensure respect for host communities and shared benefits.

One good example of tourism’s potential to progress shared prosperity is Rwanda’s Tourism Revenue Sharing Programme . Initiated in 2005 and revised in 2022, it aligns conservation efforts with community development. The programme designates a portion of National Parks revenues to ensure that local communities benefit directly from conservation and tourism activities. Initially set at 5%, the share of total revenue now stands at 10% .

Travel & Tourism Development Index 2024

New tools, jobs and values

Technology, ease of travel and the pandemic have all accelerated changes in how we work. Again, as we progress, we have a duty to ensure we are leaving nobody behind. Education and skills are vital to progressing equality, growth and opportunities for all, making them a cornerstone of the SDGs. However, tourism businesses face a labour shortage to cope with travel demand. We must make tourism more attractive to young people so they see it as a valued career path.

We also need to support micro-, small- and medium-sized enterprises (MSMEs), which make up around 80% of all tourism businesses worldwide and up to 98% in some Group of 20 (G20) economies. While each country’s challenges are different, digitization, market access, marketing and skill gaps are key areas we should address with targeted policies for MSMEs and entrepreneurship.

Measuring impact

Sustainable tourism is only possible if we can properly measure the sector’s impact and progress in three dimensions: economic, social and environmental.

Last March, the UN adopted a new global standard to measure the sustainability of tourism (MST) – economic, social and environmental. Developed under the leadership of UN Tourism and endorsed by all 193 UN member states, the MST statistical framework provides the common language (agreed definitions, tables and indicators) for producing harmonized data on key economic, social and environmental aspects of tourism.

Countries and other stakeholders now have the foundation to produce trustworthy, comparable data for steering the sector towards its full potential. And indeed, over 30 countries and subnational regions have already implemented the flexible MST framework, focusing on the data most relevant to their sustainability efforts.

Centring community wellbeing

Increasingly, communities worldwide demand a tourism sector that respects their identity, rights and wellbeing.

Transforming the sector requires rethinking governance as more holistic with a whole-government approach, multi-level coordination between national and local policies and strong public-private-community partnerships. Listening and engaging residents in tourism planning and management is at the core of the sector’s future.

Take Barcelona as an example. Here, e tourism represents 14% of the city’s GDP. The Tourism and City Council was created in 2016 and relies on citizen participation to advise the municipal government on tourism public policies. This initiative demonstrates the advancement of tourism governance from classic public-private collaboration to public-private-community. Therefore, issues around the visitor economy become those for official city consideration.

Delivering on tourism’s potential

We urgently need to grow investment in tourism. The data is encouraging: the UN Conference on Trade and Development World Investment Report 2023 shows that global foreign direct investment across all sectors, tourism included, reached approximately $1.37 trillion that year, marking a modest increase of 3% from 2022.

At the same time, we need to ensure this investment is targeted where it will make the most significant and most positive impact by building greater resilience and accelerating the shift towards greater sustainability.

The significant benefits tourism can offer our economies and societies, as well as the challenges obstructing us from fully delivering on this potential, are now more widely recognized than ever.

Tourism is firmly on the agenda of the UN, G20 and Group of Seven nations and the Forum. Delivering on this potential, however, will require political commitment and significant investment. But given what is at stake and the potential benefits to be gained, it should be seen as a huge opportunity rather than a daunting challenge.

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World Economic Forum articles may be republished in accordance with the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International Public License, and in accordance with our Terms of Use.

The views expressed in this article are those of the author alone and not the World Economic Forum.

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How Arizona shifted from 'flyover country' to political 'ground zero'

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Janet Napolitano left office a record-breaker.

When the Democrat departed halfway through a second term as Arizona governor in 2009, Napolitano had racked up 181 uses of her veto stamp to block bills backed by the Republican-majority Legislature.

Once dubbed the state’s “veto queen,” she holds the title no more.

Arizona Gov. Katie Hobbs bested that record in less than two years in office. And she did it using the stamp she inherited from Napolitano.

"That's great," Napolitano said with a laugh. “It was used a lot in my day."

Prep for the polls: See who is running for president and compare where they stand on key issues in our Voter Guide

Napolitano, who now leads the University of California Berkeley's Center for Security in Politics, sat for an exclusive interview with The Arizona Republic last month during a return trip to the state she led as U.S. attorney, attorney general, and governor.

She maintains ties in the Grand Canyon State and was invited to headline the Arizona Center for Law in the Public Interest's 50th-anniversary fundraiser, which drew hundreds to the Phoenix Art Museum. The nonpartisan legal advocacy group has, over the years, fought for safer school facilities and battled giveaways of taxpayer dollars to special interests.

"I love Arizona. I loved living here, and I always love coming back," she said, though she noted the quick overnight trip left her no time for a favorite hobby: hiking.

Napolitano’s decadeslong career in public service has given her a distinctive lens into some of today’s preeminent political issues. Her reflections on each leadership role further revealed how intense polarization has changed governance and politics.

As Arizona's 21st governor, she guided the state during its last period of divided government. She led the U.S. Department of Homeland Security before the agency was consumed by border politics. She was president of the University of California system as the embers landed, igniting debate over free speech on campuses.

"They've all been challenging and great and hard," Napolitano said of the roles on her résumé. "I loved being governor. It's a tough job. I loved being attorney general. It's a tough job. Secretary of Homeland Security is a really tough job, and it's gotten tougher over time as the politics of immigration have become more intense."

In her view, she has helped improve the lives of Arizonans, kept Americans safe, and educated the next generation.

"They've all had a great mission associated with (them), and that's kind of what drives you," she said.

Divided government before intense polarization

Napolitano was the state’s last Democratic governor to work alongside a Republican-majority Legislature before Hobbs took office in early 2023.

Known as a pragmatist who at times angered Republicans and her fellow Democrats, Napolitano viewed the Legislature as a family: The governor is the matriarch, she said, the Senate and House leaders the aunts and uncles. 

"Families have fights, but ... there's a unity of something there," Napolitano said. “When you translate that into a Legislature and a governor, you're not going to agree on everything. You can't. But how do you resolve family squabbles? Somebody gives a little, somebody gets a little, and you move on.” 

That attitude helped Napolitano win state funding for all-day kindergarten and settle a massive budget hole of over $1.2 billion as the Great Recession hit the state. At the time, the budget was just shy of $10 billion. Today, the budget has nearly doubled as lawmakers face similar deficit projections.

Yet during the past two decades, Napolitano has watched that sense of unity fade in American politics — and in Arizona. 

"The idea that we are here to govern for the people of Arizona has kind of crumbled, and so little fights become big fights, things that should be negotiable become non-negotiable, and it makes the whole thing much more difficult," she said. 

Napolitano said she tried to build personal relationships with GOP leaders. She recalled going horseback riding with then-House Speaker Jake Flake on his ranch. She agreed to then-Senate President Ken Bennett's request to negotiate the massive state budget — line by line.

She was "not only willing," but she personally knew the details of the budget, said Bennett, a Prescott Republican who returned to the Senate. Once, they conspired to dismiss staff from the meeting to get down to brass tacks, he said, and had the budget done in an hour.

Bennett and Napolitano each said they shared a desire to get their jobs done, even if they disagreed on most everything.

That's more difficult as the number of lawmakers who are political hardliners has increased, Bennett said.

He faulted public perception that working across the aisle was bad. Bennett, who has split from the Republican majority multiple times this year, said his choice to do so has provided lines of attack for his political opponents as he campaigns for reelection.

“I do not vote with Democrats,” he explains to constituents, “but I also don't blindly vote with Republicans. I vote on the merits of a bill.”

The moderate approach was the playbook underwriting the success of many notable Arizona politicians, regardless of political party.

In November 2002, just weeks after Arizonans had narrowly elected Napolitano as governor, The Republic asked readers to weigh in on the state’s political future: “Would you rather state government be entirely in the hands of one party?”

Annette Zaccari said no. She did not want one party's ideal to prevail; she preferred that “all facets of state government work together for the greater good.”

She wouldn’t answer the same way today.

Zaccari, now 65 of Scottsdale, still believes divided government is the goal, but she doesn’t see compromise happening in state or national politics. An independent voter, she said she would like to see one party in control to move the state forward.

“I find it very distressing that there is this hostility and this anger, and it's changed from a healthy debate with a give and take, and a respect of each other's perspectives, but also recognizing that the good of the many are greater than just party politics,” she said. “I miss that.”

Matthew Whitaker's answer is similar 22 years later. The 53-year-old from Mesa still values multiple parties playing a role, because it brings "institutional and ideological checks and balances." He said a divided government isn't working for Arizona today.

"We have a lot of ideologues," Whitaker said. "I think a healthy democracy is secondary to their own political and personal concerns. And I think that's the danger."

Napolitano left Arizona after being nominated as secretary of Homeland Security by then-President Barack Obama. The intensity of politics has seeped into that policy arena, too, she said, gripping Washington, D.C.

It was “pure political theater,” she said of the GOP-backed impeachment charges against current Secretary Alejandro Mayorkas this year.

"Every hearing about Homeland Security wasn't about immigration,” Napolitano said, reflecting on her leadership of the agency until 2013. “And in terms of the remit of the Department of Homeland Security, it is much broader than the border and much broader than immigration.  

“Those are important parts of the mission, but not the totality of the mission." 

'When is a protest a protest?'

Napolitano exited the Beltway to head the expansive University of California system. There, she dealt with pushback, including after the university shut down an appearance by the far-right commentator Milo Yiannopoulos in 2017. The decision came amid violent protests on university campuses and prompted a threat from then-President Donald Trump to cut off federal funding.

Since then, the First Amendment debate on college campuses has only intensified. The weekend of Napolitano’s recent return to Arizona, 15 students opposing the Israel-Hamas war had been arrested at Arizona State University. University of Arizona officials had threatened to arrest pro-Palestinian protesters.

“Free speech rights are one of the underlying themes of U.S. universities and colleges," Napolitano said. "The difficult decision for university leadership is ... that line. When is a protest a protest, or have they crossed the line into making other groups of students, in this case, Jewish students, feel unsafe and marginalized?” 

Leaders need to consider whether academics are disrupted and appropriate steps to take in response, she said.

“It’s tough,” she said of the role. “I’m kind of glad I’m not a university president today.”

Napolitano is still in academia, in a different role attuned to her expertise. She founded the Center for Security in Politics at the University of California Berkeley in 2021. The school studies, among other angles, the national security impacts of climate change, artificial intelligence and misinformation from foreign sources. 

That includes examining the role of foreign adversaries “intruding” into elections, often through the use of social media, she said. Those nations, such as Russia and China, know what “pokes at the cracks within our democracy, and they're good pokers," she said. 

A 'courageous approach' to abortion

Arizona's Democratic governor had a succinct pitch for voters on the issue of abortion. “It's about who decides, you or 90 other people,” she said, referencing the state’s 90 lawmakers.

That's how Napolitano described it in a 2005 profile in The Atlantic. It's a pitch echoed by Hobbs nearly 20 years later.

That choice is at the forefront this November as Arizonans are likely to vote on a ballot measure creating a constitutional right to abortion.

“Here's the thing. You have hundreds, if not thousands, of women whose rights are now subject to challenge and subject to fooling around by the Legislature, whichever Legislature you have," Napolitano said.

It "makes a lot of sense," she said, to amend the constitution to protect abortion rights.

In the interim, Arizona court rulings have left abortion access in limbo. In 2023, Hobbs and Democratic Attorney General Kris Mayes executed a legal maneuver to thwart elected county prosecutors from bringing abortion cases.

Mayes, a former Republic reporter who worked as Napolitano’s press secretary, pledged to never prosecute an abortion case. Mayes recommitted to that position last month when the Arizona Supreme Court upheld a near-total ban on abortion that first appeared in law 160 years ago.

The Legislature repealed the ban in May , but that has yet to take effect, leaving Hobbs’ and Mayes’ maneuver to bridge the gap.

"It's a courageous approach,” Napolitano said of Hobbs’ and Mayes’ action. “It's the right approach.” 

Hobbs said in an interview she looked to Napolitano’s leadership in the Governor’s Office for examples to follow.

Hobbs now holds the title for most vetoes of any Arizona governor. As of last week, she’d pumped Napolitano’s red-letter stamp 200 times — in less than 18 months as governor.

“I would much rather be signing legislation that moves our state forward, but I said I would be the backstop,” Hobbs said. “The Legislature has certainly given me a lot of chances to do that. I hope that I can retire the veto stamp after this session.”

From flyover country to ‘center of the political universe’

Last month, the news website Politico published a story detailing, as the headline said, “How Arizona became the center of the political universe.”  

It’s a story Napolitano knows well. 

The state “was the center of my political universe,” Napolitano said, conceding that when she was on the ballot here, Arizona “was kind of flyover country for national campaigns."

That is no longer the case, and the Grand Canyon State is one of a handful of battlegrounds that could decide the 2024 presidential election. 

"It's ground zero, I think, with the presidential race probably being close, with the Senate race, with abortion and immigration both key issues in the state,” she said. 

And those two issues may decide who wins the presidency in a rematch between two unpopular candidates: President Joe Biden, a Democrat, and Trump, a Republican.

“I think you're going to see a lot of ads, unfortunately," Napolitano said with a laugh. “Sorry about that." 

Reach reporter Stacey Barchenger at   [email protected]  or 480-416-5669 . 

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