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Amex Platinum Travel Phone Number

American Express has been voted one of the best financial institutions for satisfactory customer service. The Platinum Card from American Express is the best card offering amazing benefits towards travel purchases annually. Some of the best rewards and benefits include exclusive perks such as complimentary travel insurance and airport lounge access.

The more cardholders pay for eligible purchases, the more Membership Rewards points they receive. Therefore, the cardholder of the Amex Platinum Card or Amex Business Platinum Card will enjoy premium benefits towards travel.

Aside from receiving the best benefits, all card members will access 24/7 customer service from American Express during travel. The American Express Travel website facilitates online flight booking and assists cardholders to secure reservations in partnering hotels such as Hilton Hotels. Cardholders will also use the concierge services to help book travel destinations and tickets to sold-out events in-person or online. The concierge service also covers emergencies faced by the cardholder during travel, ensuring the cardholder’s safety.

Thus, the Platinum Card from American Express offers cardholders maximum benefits and the best customer service options.

Table of Contents

Key Takeaways

· The Platinum Card from American Express offers the best customer care service for cardholders during travel

· Cardholders of the Amex Platinum Card will receive help for different services through different numbers offered by American Express

Priority Pass Number

The Priority Pass Lounges are a partnering lounge that offers cardholders complimentary access to the lounge as they wait for their flight. The cardholder must show their eligible Platinum Card, same-day boarding pass, and Priority Pass Card to receive an entry. Cardholders will receive the complimentary membership upon card account opening since they must show the Priority Pass Card as a requirement for access.

Also, cardholders will receive complimentary guest access for one guest in participating lounges across the world. Additional guests will be charged at a cost per the charge rate charged through the Platinum Card after the visit is reported.

There are over 1000 Priority Pass Lounges worldwide which Platinum cardholders have access to as they travel. In case of any issue concerning Priority Pass, Amex Platinum cardholders can contact American Express when they are in or outside the US. The official number given by American Express on matters relating to Priority Pass is 1-800-801-6564 for those within the US.

If you are traveling outside the US and need to make a call, you can use the call collect at 1-954-503-8868 across the world.

Platinum Card Concierge Service Contact Number

The Platinum Card Concierge services offer any form of assistance, especially in a hotel, but it can extend to other companies. The Platinum Card concierge services offer various services to its cardholders, assisting them in their trip. The Platinum Concierge service is only available to premium cards such as the Platinum Card, Business Platinum Card, or its other versions.

Cardholders can make dining and tickets reservations, in-store and online purchases, and ask a concierge to book restaurants on their behalf. Thus, concierge services help the cardholder, including in emergencies such as retrieving missing baggage during travel.

booking restaurants through Platinum Card concierge service

The cardholder is responsible for fees and taxes charged when a concierge is purchasing items on their behalf. The cardholder picks the tab covered by the Amex Platinum Card, but the purchases remain protected under American Express policies. Cardholders will request concierge services by calling 800-525-3355 while in the US, the same as the number on the Amex Travel website.

International calls can be made through a call collect at 617-622-6756 for cardholders outside the US. Alternatively, call the number on the back of your card, which allows you to choose the concierge service you need.

How do I contact Amex Travel International?

American Express customer services extend all over the world, especially for cardholders making a trip outside the US. American Express has offered numbers that ensure cardholders speak directly to customer service attendants for further help. The international phone numbers are available 24/7, although some have specific times that the lines are open. They include the following:

Amex Number

Availability

United Kingdom

+44 1273696933

+88 6227190707

+34 902375637

+66 22735544

New Zealand

+61 292718666

+81 332206100

+52 5553262929

+39 0672282

+1 9054740870 or +1 8006682639

+54 1143103002

+55 34 21026266

+33 147777000

+91 1242801800

+43 810910940

+49 6997971000

+85 222771010

+65 68801900

Netherlands

+31 205048000

M-F 8:00-20:00

+45 70 20 44 99

M-F 8:30-16:30

+47 24 05 52 63

M-F 8:00-18:00

+46 771295600

M – F: 8:00-18:00

+35 8961320400

M-F: 9:00-18:00

No matter the location, cardholders will receive quality services with ready-to-serve attendants to assist in any way possible. That way, the cardholder will feel secure and protected as they book their flight, even through American Airlines or flying a different airline. Cardholders will receive other services, including help to cancel or book restaurant reservations, book a hotel stay, and submit membership for partnering airport lounges.

Travel has never been easier using a travel card like the American Express Platinum Card. Aside from offering travel rewards and offers, the Platinum Card offers other benefits through their travel phone number. Cardholders can access Platinum Card concierge services, Priority Pass membership, and other forms of assistance through a phone number. Whether in the US or international countries, cardholders will still receive assistance from American Express.

Alternatively, cardholders may call the number on the back of their cards if they need help remembering the numbers to call.

How do I contact Amex Travel?

The Amex Travel contact can be found on the amextravel.com website, mainly used by cardholders to book a flight directly through the airlines. The number is 1-800-525-3355 for cardholders within the US or a collect call at 617-622-6756 for those outside the US. Alternatively, cardholders may contact the number on the back of their card for help directing them to the right channels.

Most countries have 24/7 open customer service numbers, which cardholders use to reach American Express for assistance.

What is Amex Global Travel phone number?

American Express cardholders can access customer care in over twenty different countries worldwide. However, each country has a unique phone number cardholders use to access American Express services. If you lack the option of using the numbers, try calling the number on the back of your Platinum Card for further assistance.

Does Amex have 24-hour customer service?

Yes, Amex has a 24-hour customer service number readily available to all cardholders, regardless of location. However, some areas limit the hours the Amex customer care service is running and accessible to cardholders. The number found on the back of your Platinum Card will always work, especially if you need immediate assistance.

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How to reach American Express customer service?

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To contact American Express credit card customer service, you have a few options:

Online Chat: Log in to your American Express account and click the blue “Chat” box in the bottom right corner to connect with a customer service representative.
Phone: You can call American Express customer service at (800) 383-4800. This phone line is available 24/7 and is for existing cardholders.
Mail: You can also reach out to American Express through traditional mail, although this method may take longer to receive a response.

Additionally, you can manage your American Express credit card online by logging into your account. This allows you to check your balance, access statements, make payments, and perform other account-related tasks.

American Express phone numbers and emails

Here are American Express phone numbers and email addresses for various services:

Phone Numbers:

Toll-Free Number for Personal Cards: (800) 528-4800
Customer Service: (877) 297-4438
American Express Gift Cards: (844) 273-1384
American Express Loans: (866) 207-7970
American Express Prepaid Card: (877) 673-6758
Business Credit Card: (800) 528-2122
Cardmembers Only: (855) 531-3491
Corporate Program: (800) 227-4669
Express Cash/Cash Advance at ATMs: (800) 221-7282
Gift or Travelers Cheques: (800) 545-1171
International Dollar Card (IDC)/Puerto Rico/U.S.: (800) 297-3276
Membership Rewards: (800) 445-2639
Merchant Service: (800) 243-3888
Personal Cards (Apply by Phone): (800) 472-9297
Personal Cards (Pay Bill): (800) 446-6307
Personal Savings: (800) 492-3932
Platinum (Cardmembers Only): (800) 954-0559
Prepaid Products: (888) 800-8564
Program Administrators Only: (800) 522-1897
TTY/TDD (in New York) Personal Cards: (800) 221-9950
TTY/TDD Personal Cards Business Customer Service: (800) 492-3344
Headquarters: (212) 640-2000
Investors/Franchising: (800) 463-5911
Transfer Agent: (212) 640-5574
Sales/Reservations: (800) 297-5627
Cruises: (800) 297-2977
Reservations for Air, Hotel, and Car Rentals: (312) 980-7807
Reservations for Air, Hotel, and Car Rentals (Outside the US): (Varies by location)
Technical Support: (866) 220-4272

Email Addresses:

Customer Service: Use the contact form on the American Express website.
Investors/Franchising: Use the contact form on the American Express website.
Legal: Contact American Express legal department directly.
DMCA Inquiries: Send inquiries related to Digital Millennium Copyright Act to [email protected].

Please note that contact information may change over time, so it’s a good idea to verify these details on the official American Express website or through other reliable sources.

How to contact American Express support phone number?

To contact American Express support via phone, follow these steps:

Dial the American Express toll-free number, which is (800) 528-4800.
Depending on the nature of your issue, you might be provided with specific phone numbers to choose from.
Once connected, you can speak with a customer service representative who will assist you with your questions or concerns regarding your American Express credit card or financial services.

Alternatively, you can also reach out to American Express for support through their live chat or mobile app if you encounter any difficulties while using their services.

How to Contact American Express by email?

To contact American Express by email, follow these steps:

If your issue has not been resolved through regular customer service channels, you can reach out to American Express via email.
Send your email to [email protected]. This email address is suitable for most cases.
If you remain unsatisfied with the solutions provided or if you have a more serious issue, you can escalate your concern to the Executive Correspondence Unit.
To contact the Executive Correspondence Unit, you can either write an email or call their dedicated phone number.
Explain your issue clearly and concisely in your email or during the phone call, providing all necessary details to help them address your concern effectively.

By following these steps, you can contact American Express by email for assistance with your issue.

American Express contact information

Here’s the American Express contact information provided in a clear and concise manner:

Website : www.americanexpress.com
Help Center : Visit American Express contact page .
American Express
200 Vesey Street
New York, New York 10285
United States

Bill Payment Addresses :

P.O. Box 650448
Dallas, TX 75265-0448
Attn: Express Mail Remittance Processing
20500 Belshaw Ave
Carson, CA 90746

Other International Locations :

Mexico : Avenida Patriotismo 635, Benito Juarez, CDMX 03710, MX
Italy : Viale Alexandre Gustave Eiffel, 15, Rome, Laz. 00148, IT
India : 100 Feet Road, Bengaluru, Karnataka 560047, IN

These are the contact details for American Express, including their website, corporate office address, bill payment addresses, and some international locations.

How do I contact an American Express representative?

To contact an American Express representative, you have several options:

When using these services, be prepared to wait on hold for some time. It’s a good idea to have patience and some free time available. If you use the mobile app or online chat, you might initially be directed to try to solve your issue using menu prompts. This helps American Express support representatives guide you to the correct solution for your problem.

Phone : You can call American Express customer service. They have an automated system that’s available 24/7. In exceptional cases, you can speak to a company representative.
Mobile App : If you have the American Express mobile app, you can use secure messaging within the app to reach out to their customer service.
Online Chat : American Express also offers an online chat service where you can chat with a representative.

Does Amex have 24/7 customer service?

Yes, American Express (Amex) offers 24/7 customer service, which means you can contact them at any time, day or night, seven days a week. You can speak to a real person whenever you need assistance.

How do I speak to a representative at Amex?

To speak to a representative at American Express (Amex), follow these steps based on your card type:

For personal cards, call 800-528-4800.
For business cards, dial 800-492-3344.
If you have corporate cards, reach out to 800-528-2122.

Simply call the appropriate number associated with your card type, and a representative will assist you with your inquiries or concerns.

What phone number is 1-800-528-4800?

The phone number “1-800-528-4800” belongs to American Express. You can call this toll-free number if you believe you have been a victim of fraud, and they will assist you with your concerns.

The bottom line

You can contact American Express Credit Card Customer Service through these methods:

Online: Log in to your online account and click the blue “Chat” box in the bottom right corner to connect with a customer service representative.
By phone: For help with existing accounts, call the number on the back of your card or (800) 383-4800. This line is open 24/7. To inquire about a new card or apply for one, call (888) 297-1244. This line is open from 6 a.m. to 2 a.m. ET, seven days a week.
By mail: Send general inquiries to American Express customer service at: American Express P.O. Box 981535 El Paso, TX 79998-1535

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american express travel telephone number

How can I contact American Express Customer Service?

It’s easy to connect with an American Express Representative by phone. Personal credit card users can access 24/7 support by calling 1-800-528-4800. You can also correspond online with American Express Customer Service representatives 24/7 by logging into your existing account dashboard or through your mobile app and clicking on the “Chat” icon in the bottom corner of your home screen.

American Express’s customer service is noted for its general excellence. Account holders typically report high levels of satisfaction with their customer service experiences. One reason is because American Express offers its customers a variety of ways to get in touch. Customers may connect with representatives by:

Online Chat
Social Media

In order to access many of these channels, you must be an American Express account holder. Not yet an American Express account holder? Find out how likely you are to qualify .

Otherwise, read on to learn more about connecting with American Express Customer Service.

How can I get the fastest customer service?

The fastest way to get customer service is to call the phone number connected to your specific account type. American Express customer service makes it easy to connect with live human help by channeling accounting holders to specific customer services departments. So for the most efficient help, your best bet is to check out the American Express directory of numbers.

You’ll find contact numbers for every type of credit card that American Express offers along with hours of availability, options for hearing impaired customers, and alternative automated calling systems if you just wish to make payments over the phone.

American Express offers unique phone numbers for Personal Cards, Corporate Business Accounts (1-800-528-2122), Traveler Rewards Cards (1-800-297-2977) and Membership Rewards Cards (1-800-297-3276). But really, that’s just the tip of the iceberg.

The phone numbers listed in the American Express customer services directory include specific departments for small businesses, merchants, and those who use AmEx for their accounts payable solutions. You can also find specific phone numbers for booking cruises, managing personal loans, and much more.

Still shopping around for the right American Express Card? Check out this list of 30 questions you should ask before settling on the right credit card offer for you.

How can I contact American Express customer service online?

You may contact American Express Customer Service online using the “Chat” feature on your American Express website account dashboard. In order to use the Chat feature, you must be an account holder with access to your online account portal. If you already have an American Express card, but you have not yet created an online account, you can register here .

Once you have created an account, you will not only be able to manage payments, request higher credit limits, redeem rewards and and replace lost or stolen cards through your online dashboard, but you will also be able to use the online “Chat” feature to contact 24/7 customer service. Simply locate the “Chat” icon on the bottom of your homepage to initiate a conversation.

How can I connect with American Express Customer Service using my mobile app?

Once you have an American Express account, you’ll want to grab the AmEx mobile app for your smartphone or tablet. The mobile app gives you the power to manage your account, make payments, request credit limit increases, and replace lost or stolen cards all while on the go. And the mobile app also offers direct access to a 24/7 Chat feature. Find the “Chat” icon on the top right corner of your mobile app, click it, and connect with American Express customer service.

How can I connect with American Express on Social Media?

American Express also invites its customers to reach out directly through a number of leading social media channels in order to engage on a variety of topics. Customers may use these channels to engage directly with public facing company representatives.

For instance, American Express has a publicly accessible Facebook page on which customers are free to share their views–both positive and negative–on the company, their experiences as customers, and their views on the company’s policies writ large. A quick scan of comments on the page shows that American Express representatives are highly responsive to customer feedback of all shapes and sizes.

At one time, American Express also operated a Twitter page called Ask AmEx. This page is no longer active, instead directing visitors, “For Amex service, please contact us directly by phone, app or at http://amex.co/contactus .”

And in general, American Express strongly advises its customers to reach on through more private channels to address personal customer service matters. According to its own community service guidelines, “For customer care inquiries specific to your account, please call the number on the back of your Card, chat with us on americanexpress.com or within our mobile app . If you have a Card issue from an American Express Network Partner, please contact your issuer by calling the number on the back of your Card.”

How can I contact American Express Customer Service by mail?

You may contact American Express Customer Service by mail. If this is your preferred form of correspondence, you may send communications, forms, and documents to the following address:

American Express P.O. Box 981535 El Paso, TX 79998-1535

Protect Your Privacy

Before corresponding and transmitting personal information through any of these channels, be sure that you’ve taken all the appropriate steps to protect your privacy, your identity, and your account information. American Express stresses the importance of protecting your privacy, especially when corresponding through its social media channels.

In its Community Guidelines statement , American Express advises account holders to “protect your privacy and don’t share personal information about you, your family, or others on the American Express Facebook page. For example, you should never post your Card number, Social Security Number, phone number, or other non-public personal information about yourself or anyone else.”

While it may seem obvious that you shouldn’t share your Social Security Number on Facebook, there are plenty of far less obvious ways that identity thieves, hackers, and credit card scammers can steal your information. To learn more, and keep yourself safe, check out our list of ten ways you can protect yourself against credit card fraud.

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Amex Platinum Card

The Amex Platinum Card’s Concierge Service – All You Need To Know

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The Amex Platinum Card’s Concierge Service – All You Need To Know

Benefits of the amex platinum card, platinum card concierge service, what can the platinum card concierge do for you, platinum card concierge contact information, final thoughts.

We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our Advertising Policy for more about our partners, how we make money, and our rating methodology. Opinions and recommendations are ours alone.

Have you ever been stuck in a meeting while those coveted concert tickets went on sale? Ever needed to send flowers to a loved one? Or maybe you’ve needed last-minute dinner reservations in an unfamiliar city? If so, consider the value you might find in the Platinum Card Concierge service.

Before focusing on the Platinum Card Concierge service, here’s a quick peek at some of the other benefits of the Amex Platinum card .

The Platinum Card® from American Express

The Amex Platinum reigns supreme for luxury travel, offering the best airport lounge access plus generous statement credits, and complimentary elite status.

Apply With Confidence

Know if you're approved with no credit score impact.

If you're approved and accept this Card, your credit score may be impacted.

When it comes to cards that offer top-notch benefits, you’d be hard-pressed to find a better card out there than The Platinum Card ® from American Express.

Make no mistake — the Amex Platinum card is a premium card with a premium price tag. With amazing benefits like best-in-class airport lounge access , hotel elite status, and tremendous value in annual statement credits, it can easily prove to be one of the most lucrative cards in your wallet year after year.

The best airport lounge access out of any card (by far) — enjoy access to over 1,400 worldwide lounges, including the luxurious Amex Centurion Lounges, Priority Pass lounges, Plaza Premium Lounges, and many more!
5x points per dollar spent on flights purchased directly with the airline or with AmexTravel.com (up to $500,000 per year)
5x points per dollar spent on prepaid hotels booked with AmexTravel.com
$695 annual fee ( rates and fees )
Airline credit does not cover airfare (only incidentals like checked bags)
Earn 80,000 Membership Rewards ® Points after you spend $8,000 on eligible purchases on your new Card in your first 6 months of Card Membership. Apply and select your preferred metal Card design: classic Platinum, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu.
Earn 5X Membership Rewards ® Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards ® Points on prepaid hotels booked with American Express Travel.
$200 Hotel Credit: Get up to $200 back in statement credits each year on prepaid Fine Hotels + Resorts ® or The Hotel Collection bookings through American Express Travel using your Platinum Card ® . The Hotel Collection requires a minimum two-night stay.
$240 Digital Entertainment Credit: Get up to $20 back in statement credits each month on eligible purchases made with your Platinum Card ® on one or more of the following: Disney+, a Disney Bundle, ESPN+, Hulu, The New York Times, Peacock, and The Wall Street Journal. Enrollment required.
The American Express Global Lounge Collection ® can provide an escape at the airport. With complimentary access to more than 1,400 airport lounges across 140 countries and counting, you have more airport lounge options than any other credit card issuer on the market. As of 03/2023.
$155 Walmart+ Credit: Save on eligible delivery fees, shipping, and more with a Walmart+ membership. Use your Platinum Card ® to pay for a monthly Walmart+ membership and get up to $12.95 plus applicable taxes back on one membership (excluding Plus Ups) each month.
$200 Airline Fee Credit: Select one qualifying airline and then receive up to $200 in statement credits per calendar year when incidental fees are charged by the airline to your Platinum Card ® .
$200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Uber Cash and Uber VIP status is available to Basic Card Member only. Terms Apply.
$199 CLEAR ® Plus Credit: CLEAR ® Plus helps to get you to your gate faster at 50+ airports nationwide and get up to $199 back per calendar year on your Membership (subject to auto-renewal) when you use your Card. CLEARLanes are available at 100+ airports, stadiums, and entertainment venues.
Receive either a $100 statement credit every 4 years for a Global Entry application fee or a statement credit up to $85 every 4.5 years for a TSA PreCheck ® (through a TSA official enrollment provider) application fee, when charged to your Platinum Card ® . Card Members approved for Global Entry will also receive access to TSA PreCheck at no additional cost.
Shop Saks with Platinum: Get up to $100 in statement credits annually for purchases in Saks Fifth Avenue stores or at saks.com on your Platinum Card ® . That's up to $50 in statement credits semi-annually. Enrollment required.
Unlock access to exclusive reservations and special dining experiences with Global Dining Access by Resy when you add your Platinum Card ® to your Resy profile.
$695 annual fee.¤
Terms Apply.
APR: See Pay Over Time APR
Foreign Transaction Fees: None

American Express Membership Rewards

Hot Tip: Check to see if you’re eligible for a welcome bonus offer of up to 125k (or 150k) points with the Amex Platinum. The current public offer is 80,000 points. (This targeted offer was independently researched and may not be available to all applicants.)

Other Key Benefits:

Airport lounge access , including Centurion Lounges and a Priority Pass Select membership (enrollment required)
Hotel elite status : Hilton Honors Gold and Marriott Bonvoy Gold
Access to The Hotel Collection and Fine Hotels & Resorts
Car rental privileges and insurance benefits
Purchase protection and extended warranty
Travel insurance and lost baggage insurance

Hot Tip: If you’re a small business owner, check out our full review of the Amex Business Platinum card .

The Platinum Card Concierge promises to be a resource, day or night, for almost anything you can think of. Whether it’s tickets to a concert or a teddy bear for your significant other, they are ready to assist.

The Platinum Card Concierge is there for you to help you with whatever you may need:

Use the concierge to book theater tickets to avoid some booking fees
Book tickets to a sold-out show
Reserve tables in otherwise booked restaurants
Request travel guides for any location
Send a last-minute gift or flowers to someone special
Get help planning an event
Research specific requests: restaurant with a patio, vegan restaurant in Toronto, wedding venue that can hold 1,000+ people
Search for a specialist: a contractor with great ratings, a pet groomer that will come to your home, a caterer that only uses organic food

While there is no cost to you for the Platinum Card Concierge services, you are responsible for any purchases, fees, and/or shipping charges you authorize to be charged .

After making a request, you will get all the requested information emailed to you, usually within 48 hours.

Remember that the concierge may not be able to help you with all requests — a restaurant may indeed be fully booked up or a concert at capacity. While you can certainly hope the concierge will help with your request (and many times they do), there are occasions where your request simply can’t be honored.

Don’t Confuse the Platinum Card Concierge With AmexTravel.com

AmexTravel.com and the Platinum Card Concierge are separate entities. So, if you need to book a flight, hotel, or rental car, contact AmexTravel.com. Otherwise, try out the Platinum Card Concierge.

It can get a little confusing when you are following the prompts on the phone. However, they can easily transfer you to the correct department if you end up in the wrong place.

You should note that if you have any requests dealing with travel, you should ask to speak with the travel department right away — the concierge team will defer travel requests, even those that are minor, to the folks who specifically handle travel.

In the U.S., call 800-525-3355. From there, an automated voice prompt will ask you what you need — and you can say anything like “flowers,” “dining,” “travel,” “reservations,” and more. The system will direct your call to the agent handling those types of requests.

You can also dial the number on the back of your Platinum Card and select Concierge.

For international, collect calls, dial 617-622-6756.

Hot Tip: The ability to email Platinum Card Concierge ended on August 18, 2021. All requests must now be submitted over the phone.

You can find more information about your Platinum Card Concierge benefits online. After logging into your Amex Platinum card account, click on Rewards & Benefits in the main menu at the top.

Then click the Benefits tab.

And from there, scroll down until you see the box labeled as Platinum Card Concierge .

There’s no question that the Amex Platinum card offers lots of perks and benefits . The concierge service is one of the benefits that can often be overlooked.

This service offers you access to a concierge staff that can help you with various tasks, like purchasing event tickets, sending flowers, or even researching travel destinations.

If you haven’t tried out the Platinum Card Concierge, you may be missing out on a valuable benefit that comes with your Amex Platinum card and Amex Business Platinum card.

Take a look at this Amex Platinum offer if you think the concierge service would be beneficial to you.

For rates and fees of The Platinum Card ® from American Express, click here . For rates and fees of The Business Platinum Card ® from American Express, click here .

The Amex Platinum Card – Full Review [2024]

UP's Bonus Valuation

This bonus value is an estimated valuation calculated by UP after analyzing redemption options, transfer partners, award availability and how much UP would pay to buy these points.

Your complete guide to travel protections on American Express cards

Editor's note: This is a recurring post, regularly updated with new information.

Numerous American Express cards offer travel protections that can take the headache out of your vacations. However, the coverage you get (and the limits of said coverage) differ by card. Rather than trying to remember all of this on your own, we will guide you through the travel protections offered by American Express cards.

This guide provides a comprehensive, detailed look at the variety of travel protections offered across the American Express card portfolio. Each section outlines a type of coverage and the cards offering this coverage. We also include coverage limits and any additional caveats to keep in mind.

Here's what you need to know about American Express travel insurance coverage.

Trip delay insurance

Trip delay insurance covers you when you encounter travel delays. This could be a delayed flight due to mechanical issues or an unexpected overnight due to a weather-related cancellation. Other reasons are covered, but individual policies vary in what they do and don't cover. If the reason for your delay is not specifically mentioned in your policy, assume that it's not covered.

With trip delay protection, there are two different "levels" of coverage, depending on the card you carry.

A sign shows names of cities with 'delayed' or 'cancelled' next to all of them

Level 1: Higher-end cards

Some of American Express' top products offer trip delay reimbursement of up to $500 per covered trip that is delayed for more than six hours, capped at two claims per eligible card per 12 consecutive months.*

This protection becomes effective when you purchase a ticket using any of the following cards:

The Centurion® Card from American Express**
The Business Centurion® Card from American Express**
The Platinum Card® from American Express
The Platinum Card® from American Express for Schwab**
The Platinum Card® from American Express for Goldman Sachs**
The Platinum Card® from American Express for Morgan Stanley**
The Platinum Corporate Card from American Express**
The Business Platinum Card® from American Express
Delta SkyMiles® Reserve American Express Card
Delta SkyMiles® Reserve Business American Express Card
Hilton Honors American Express Aspire Card **
Marriott Bonvoy Brilliant® American Express® Card
The American Express Corporate Platinum Card®**

*Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for details. Policies are underwritten by New Hampshire Insurance Company, an AIG Company.

**The information for these cards has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

Level 2: Mid-tier cards

Other American Express cards offer trip delay reimbursement of up to $300 per covered trip that is delayed for more than 12 hours, capped at two claims per 12 consecutive months.*

Here are the cards that include this protection when you use them to purchase your tickets:

American Express® Gold Card
American Express® Green Card**
American Express® Business Gold Card
Delta SkyMiles® Platinum American Express Card
Delta SkyMiles® Platinum Business American Express Card
Marriott Bonvoy Bevy™ American Express® Card

Trip cancellation and interruption insurance

This type of coverage is for situations in which your trip is canceled or interrupted (meaning you started the trip but must end it to return home). As a result, you're forced to forfeit prepaid, nonrefundable reservations. Again, be sure that your policy mentions your specific reason for it to be covered.*

All Amex cards with this benefit provide the same level of protection. If your trip is canceled or interrupted for a covered reason, you can receive a maximum of $10,000 per covered trip and a maximum of $20,000 per eligible card in a 12-month period.

Here are the cards that include this protection when you use them to purchase travel:

The Corporate Platinum Card® from American Express**
The Corporate Centurion® Card from American Express**

Global Assist Hotline

Eligible cardholders can rely on the Global Assist Hotline 24 hours a day, 7 days a week for medical, legal, financial or other select emergency services coordination and assistance while traveling more than 100 miles from home.*

The Global Assist Hotline coordinates services but is not the service provider. Any third-party service costs may be your responsibility.

Here are the cards that include this protection when you use them to pay for your tickets:

American Express® Cash Rebate Credit Card**
Blue for Business® Credit Card**
Blue Cash® from American Express**
Blue Sky from American Express®**
Blue Cash Everyday® Card from American Express
Blue Cash Preferred® Card from American Express
Business Green Rewards Card from American Express **
Clear from American Express®**
Delta SkyMiles® Blue American Express Card
Delta SkyMiles® Gold American Express Card
Delta SkyMiles® Gold Business American Express Card
Hilton Honors American Express Card
Hilton Honors American Express Surpass® Card
The Hilton Honors American Express Business Card
Marriott Bonvoy™ American Express® Card**
Marriott Bonvoy Business® American Express® Card
The Plum Card® from American Express
The Blue Business® Plus Credit Card from American Express
The American Express Blue Business Cash™ Card
Amazon Business Card**
Amazon Business Prime Card**
Lowe's Business Rewards Card**
American Express® Corporate Gold Card**
Corporate Green Credit Card**
American Express Cash Magnet® Card **
The Amex EveryDay® Credit Card from American Express**
The Amex EveryDay® Preferred Credit Card from American Express**
Blue from American Express®**
SimplyCash® Plus Business Credit Card**
SimplyCash® Business Card**
American Express® Platinum Credit Card**
American Express® Credit Card**
One from American Express®**
Zync from American Express®**
Schwab Investor Card® from American Express**
Morgan Stanley Credit Card from American Express**
Platinum Optima® Card**
Optima® Card**
Bluebird® American Express® Reloadable Prepaid Card**
Serve® American Express® Reloadable Prepaid Card**
The Corporate Platinum® Card from American Express**
American Express® Corporate Green Card**
Business Extra℠ Corporate Card**
American Express® Corporate Accenture Gold**
American Express® Corporate Meeting Card**
American Express® Corporate Defined Expense Program Card**
American Express® Corporate Purchasing Card**
Morgan Stanley Blue Cash Preferred® American Express Card**

*Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for details. Cardmembers are responsible for the costs charged by third-party service providers.

Premium Global Assist Hotline

Like the benefit above, eligible cardholders for certain premium Amex cards can rely on the Global Assist Hotline 24/7 for medical, legal, financial or other select emergency services coordination and assistance services while traveling more than 100 miles from home. With the Premium benefit, emergency medical transportation assistance and related services may be provided at no cost.*

If approved and coordinated by the Premium Global Assist Hotline, emergency medical transportation assistance may be provided at no cost to you. Otherwise, third-party service costs may be your responsibility.

*Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for details. If approved and coordinated by Premium Global Assist Hotline, emergency medical transportation assistance may be provided at no cost. In any other circumstance, cardmembers are responsible for the costs charged by third-party service providers.

Baggage insurance plan

Baggage insurance applies to covered persons for eligible lost, damaged or stolen baggage during travel on a common carrier vehicle (such as a plane, train, ship or bus) when the entire fare for a ticket on the trip (one-way or round trip) is charged to an eligible card.

This benefit has two different "levels" of coverage, depending on the card you carry.

Some of American Express' top products offer baggage insurance coverage of up to $2,000 for checked baggage and up to a combined maximum of $3,000 for checked and carry-on baggage. This coverage is in excess of coverage provided by the common carrier. Coverage is subject to a $3,000 aggregate limit per covered trip.*

For New York state residents, there is a $2,000 per bag/per suitcase limit for each covered person, with a maximum of $10,000 aggregate for all covered persons per covered trip.*

Other American Express cards offer baggage insurance coverage of up to $1,250 for carry-on baggage and up to $500 for checked baggage. This coverage is in excess of coverage provided by the common carrier.*

For New York state residents, there is a maximum of $10,000 aggregate for all covered persons per covered trip.*

American Express® Green Card
American Express® Gold Card for Ameriprise Financial**
American Express® Corporate Accenture Gold Card**
American Express® Executive Business Card**

*Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for details. Policies are underwritten by AMEX Assurance Company.

Car rental loss and damage insurance

Car rental loss and damage insurance applies to the theft of or damage to most rental vehicles when you use an eligible card to reserve and pay for the entire eligible vehicle rental and decline the collision damage waiver or similar option offered by the rental car company. Note that this product provides secondary coverage and does not include liability coverage. Not all vehicle types or rentals are covered, and geographic restrictions apply.

Some of American Express' top products offer car rental loss and damage insurance of up to $75,000 for theft of or damage to eligible rental vehicles.*

Here are the cards that include this protection when you use them to pay for eligible rentals:

Centurion® Card from American Express**
Business Centurion® Card from American Express**

Other American Express cards offer car rental loss and damage insurance of up to $50,000 for theft of or damage to eligible rental vehicles.*

Amex EveryDay® Credit Card**
Amex EveryDay® Preferred Credit Card**
SimplyCash® Plus Business Card**
American Express® Business Purchase Account**

*Eligibility and benefit level varies by card. Not all vehicle types or rentals are covered, and geographic restrictions apply. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for details. Policies are underwritten by AMEX Assurance Company. Coverage is offered through American Express Travel Related Services Company, Inc.

Bottom line

Understanding what benefits your card has to protect you when things go wrong during a trip can help reduce headaches. To that end, American Express provides multiple travel protections across many of its card products.

Coverage limits within the same benefit can vary by the card you have, so consult your card's detailed benefits at americanexpress.com/benefitsguide for full details.

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